Questions Strongl y Disagre e Disagr ee Neutr al Agree Strong ly Agree 1. I prefer making a purchase from internet than using local malls or stores. 1 2 3 4 5 2. I can get the latest information from the Internet regarding different products/services that is not available in the market. 1 2 3 4 5 3. I have sufficient internet accessibility to shop online. 1 2 3 4 5 4. Online shopping is more convenient than in- store shopping. 1 2 3 4 5 5. Online shopping saves time over in-store shopping. 1 2 3 4 5 6. Online shopping allows me to shop anywhere and at any time. 1 2 3 4 5 7. It is safe to use a credit card while shopping on the Internet. 1 2 3 4 5 8. Online shopping provides me with the opportunity to get the products delivered on specific date and time anywhere as required. 1 2 3 4 5 9. Products purchased through the Internet are with guaranteed quality. 1 2 3 4 5 10. Internet provides regular discounts and promotional offers to me. 1 2 3 4 5 11. Internet helps me avoid hassles of shopping in stores. 1 2 3 4 5 12. Cash on Delivery is a better way to pay while shopping on the Internet. 1 2 3 4 5 13. Sometimes, I can find products online which I may not find in stores. 1 2 3 4 5 14. I have faced problems while shopping online. 1 2 3 4 5 15. I continue shopping online despite facing problems on some occasions. 1 2 3 4 5 16. It is important for me to touch and feel certain products before I purchase them. So I cannot buy them online. 1 2 3 4 5 17. I trust the delivery process of the shopping websites. 1 2 3 4 5 18. I do not shop online only because I do not own a credit card. 1 2 3 4 5 Hi,

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QuestionsStrongly DisagreeDisagreeNeutralAgreeStrongly Agree

1. I prefer making a purchase from internet than using local malls or stores. 12345

2. I can get the latest information from the Internet regarding different products/services that is not available in the market. 12345

3. I have sufficient internet accessibility to shop online. 12345

4. Online shopping is more convenient than in-store shopping.12345

5. Online shopping saves time over in-store shopping. 12345

6. Online shopping allows me to shop anywhere and at any time. 12345

7. It is safe to use a credit card while shopping on the Internet. 12345

8. Online shopping provides me with the opportunity to get the products delivered on specific date and time anywhere as required. 12345

9. Products purchased through the Internet are with guaranteed quality. 12345

10. Internet provides regular discounts and promotional offers to me. 12345

11. Internet helps me avoid hassles of shopping in stores. 12345

12. Cash on Delivery is a better way to pay while shopping on the Internet. 12345

13. Sometimes, I can find products online which I may not find in stores. 12345

14. I have faced problems while shopping online. 12345

15. I continue shopping online despite facing problems on some occasions. 12345

16. It is important for me to touch and feel certain products before I purchase them. So I cannot buy them online. 12345

17. I trust the delivery process of the shopping websites. 12345

18. I do not shop online only because I do not own a credit card. 12345

Hi, I am conducting a research on Consumer Perception towards Online Shopping as a part of my research. I request you to spare a few minutes in answering the questions below. Do feel free to ask me for any clarifications or doubts. Your responses would serve as a base to my research & would guide me in discovering important facts about the buying process. Thanks.

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