21
Risky Business Risky Business Avneet Mathur (PMP) [email protected] Essentials of Risk Management Essentials of Risk Management

Risky Business Avneet Mathur (PMP) [email protected] Essentials of Risk Management

Embed Size (px)

Citation preview

Page 1: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Risky BusinessRisky Business

Avneet Mathur (PMP)

[email protected]

Essentials of Risk ManagementEssentials of Risk Management

Page 2: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

What is a Project?A project is a temporary endeavor

undertaken to produce a unique product or service

Temporary – Definitive beginning and endUnique – New undertaking, unfamiliar ground

Temporary UniqueCharacteristics of Projects

Page 3: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Risk RISK can be defined as “the threat or

probability that an action or event, will adversely or beneficially affect an organization's ability to achieve its objectives”*.

In simple terms risk is ‘Uncertainty of Outcome’, either from pursuing a future positive opportunity, or an existing negative threat in trying to achieve a current objective.

* Luhmann 1996:3

Page 4: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Issue vs. Risk

TODAY FUTURE

ISSUE RISK

Page 5: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Issue vs. Risk

If not fixed today, task stops If not identified, may become issue later

ISSUE RISK

Issue… already impacting the cost, time or quality

Risk… POTENTIAL negative impact to project

Page 6: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

What’s the Plan?

Identification Quantification Response

Monitoring and Control

Page 7: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Identification Risk Types

Business (risk to overall business) Delivery (risk to project delivery) Technical (specific to particular technology)

Cause Impact

Vendor not meeting deadline Budget will be exceeded

"The vendor not meeting deadline will mean that budget will be exceeded"

Page 8: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

QuantificationRisk

LikelihoodImpact

Page 9: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

QuantificationTitle Score Description

Very low 2020 Highly unlikely to occur based on current information, as the circumstances likely to trigger the risk are also unlikely to occur.

Low 40Unlikely to occur. However needs to be monitored as certain circumstances could result in this risk becoming more likely to occur during the project.

Medium 60 Likely to occur as it is clear that the risk may eventuate.

High 80 Very likely to occur, based on the circumstances of the project.

Very High 100Highly likely to occur as the circumstances that will cause this risk to eventuate are also very likely to eventuate

Title Score Description Impact *

Very low 20 Insignificant impact on the project. -

Low 40 Minor impact on the project. < 5%

Medium 60 Measurable impact on the project. 5 - 10 %

High 80 Significant impact on the project. 10 - 25 %

Very high 100 Major impact on the project. > 25%

* Deviation in scope, scheduled end-date or project budget

IMP

AC

TL

IKE

LIH

OO

D

Page 10: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Quantification

Priority = [Likelihood + Impact] ------------------------------

2

Priority Score Priority Rating Priority Color-----------------------------------------------------------------------0–20 Very Low Black21–40 Low Green41–60 Medium Yellow61–80 High Orange81–100 Very High Red

Risk ID Likelihood Impact Priority Rating1.1 20 80 50 Medium1.2 80 60 70 High1.3 100 40 70 High2.1 40 20 30 Low2.2 90 100 95 Very High2.3 20 80 50 Medium

Page 11: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Response

Risk ID Rating Preventive ActionsAction

ResourceActionDate

ContingentActions

ActionResource

ActionDate

2.2 Very High Clearly identify theexpected businessbenefits

Project sponsor DDMMYY Measure the actual business benefits achieved by the project

Project Manager

DDMMYY

2.3 High All requirements need to be well defined.

Project sponsor DDMMYY Stakeholders need to sign-off on the requirements.

Project Manager

DDMMYY

… …

Address risks rated based on severity . Very-High-rated risks warrant the highest priority, and should be addressed before the less severe classes of risks, and should be tracked until they can be downgraded.

Create a Risk Schedule to address these risks. In a risk schedule, for every risk identified, preventive actions are

listed that are required to reduce the likelihood of the risk occurring, as well as the contingent actions needed to reduce the impact to the project should the risk occur.

Page 12: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Monitoring and Control Continually monitor risks to identify any change

in the status, or if they turn into an issue.

Hold regular risk reviews To identify actions outstanding, risk probability

and impact Remove risks that have passed Identify new risks

Page 13: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Case Study – Buying a Used Car online Requirements

Buy a car over the internet Price less than $15,000 Reliable Specific make and model Mileage

Page 14: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Case Study – Buying a Used Car online Sample Risks

Buy a car over the internet Most people would say don’t! to eliminate the risk, but this is a

requirement Websites that do not have good ratings

Price less than $15,000 Owner may increase price or add additional cost after finalizing

the deal. Hidden cost

Reliable Does not need frequent repairs Does not breakdown Good brand

Specific make and model Not getting the same model after finalizing the car

Mileage Odometer rollback

Page 15: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Case Study – Buying a Used Car online Risk Quantification

Buy a car over the internet Websites that do not have good ratings

Price less than $15,000 Owner may increase price or add additional cost after finalizing

the deal. Hidden cost

ID Likelihood

Impact Priority

1.1 40 60 (40+60)/2 = 50

ID Likelihood Impact Priority

2.1 20 40 (20+40)/2 = 30

Medium

Low

Page 16: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Case Study – Buying a Used Car online Risk Quantification

Reliable Does not need frequent repairs Does not breakdown Good brand

Specific make and model Not getting the same model after finalizing the car

ID Likelihood Impact Priority

3.1 60 100 (60+100)/2 = 80

3.2 20 80 (20+80)/2 = 50

3.3 40 80 (40+80) /2 = 60

ID Likelihood Impact Priority

4.1 20 40 (20+40)/2 = 30

High

Medium

Medium

Low

Page 17: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Case Study – Buying a Used Car online Risk Quantification

Mileage Odometer rollback

ID Likelihood Impact Priority

5.1 80 80 (80+80)/2 = 80 High

Page 18: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Case Study – Buying a Used Car online Risk Response

Risk ID Rating Preventive ActionsAction

ResourceActionDate

ContingentActions

ActionResource

ActionDate

5.1 High Get a Car Fax report and check mileage history

Project sponsor DDMMYY Avoid cars with no car fax history.

Project Manager

DDMMYY

1.1 Medium Check website rating before initiating a purchase

Project sponsor DDMMYY Avoid “suspicious websites” or too good to be true deals.

Project Manager

DDMMYY

… …

Page 19: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

Summary Risk management is a project management tool for

handling events that might adversely impact the project, thereby increasing the likelihood of success.

A sound process like this removes the uncertainty and empowers the project manager to complete their project within schedule and within budget.

Asses Risk

Identify Risk Analyze Risk Prioritize Risk

Control Risk

Mitigate Risk Control Risk Measure Risk

Page 20: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

About the Author

Avneet Mathur is a Certified Project Management Professional, as awarded by the Project Management Institute, USA and has been involved in IT for more than a decade.

He holds an MBA in General Business Administration, with an additional Master's Degree in Computer Science and Networking from University of Missouri, Kansas City. He also has a Bachelor's Degree in Computer Science from the Aurangabad University, India. He can be reached at [email protected]

Page 21: Risky Business Avneet Mathur (PMP) avneet_mathur@hotmail.com Essentials of Risk Management

About Project PerfectProject Perfect is a project management software

consulting and training organisation based in Sydney Australia. Their focus is to provide organisations with the project infrastructure they need to successfully manage projects.

Project Perfect sell “Project Administrator” software, which is a tool to assist organisations better manage project risks, issues, budgets, scope, documentation planning and scheduling. They also created a technique for gathering requirements called “Method H”, and sell software to support the technique. For more information on Project tools or Project Management visit www.projectperfect.com.au