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Risk Management Policy and Guidelines Version 3 November 2017

Risk Management Policy and Guidelines - The PSI

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Risk Management Policy

and Guidelines

Version 3

November

2017

Table of Contents 1. Introduction .......................................................................................................................................... 2

2 Risk Management in the PSI ................................................................................................................ 3

2.1 Risk Management Objectives ............................................................................................................. 3

2.2 Risk Management Strategy ................................................................................................................. 3

2.3 Risk Appetite Statement ..................................................................................................................... 4

3. Risk Management Framework ............................................................................................................. 6

3.1 Overview .............................................................................................................................................. 6

3.2 Benefits of Risk Management ............................................................................................................. 6

3.3 Roles and Responsibilities ................................................................................................................... 8

3.4 Assurance Arrangements .................................................................................................................. 11

3.5 Risk Register....................................................................................................................................... 12

3.6 Risk Identification .............................................................................................................................. 12

3.7 Risk Assessment ................................................................................................................................ 13

3.8 Risk Mitigation ................................................................................................................................... 14

3.9 Risk Prioritisation ............................................................................................................................... 15

4. Risk Monitoring and Reporting ........................................................................................................... 18

5. External Review .................................................................................................................................. 19

6. Approval of the Risk Management Policy ......................................................................................... 20

7. References .......................................................................................................................................... 21

8. Glossary of Terms ............................................................................................................................... 22

Appendix 1 Considering the Likelihood of the Risk ............................................................................... 23

Appendix 2 Considering the Consequence of the Risk .......................................................................... 24

1

1. Introduction Organisations face a wide range of uncertain internal and external factors that may affect the

achievement of objectives. The effect of this uncertainty on their objectives is called risk and can

be positive (opportunities) or negative (threats). Uncertainty can arise because of many different

factors including cultural and behavioural factors, variability and changes over time within the

operating environment, revisions of mandates and obligations, differing expectations within and

across stakeholder groups as well as inaccurate or incomplete information. Risk management and

internal control, which consist of an ongoing process designed to identify and address significant

risks involved in achieving an organisations objectives, are important and integral parts of a

performance management system and crucial to the achievement of outcomes.

Risk management is a process of clearly defined steps which support better decision making by

contributing a greater insight into risks and their impacts. The process of risk management

involves a cycle of identifying risks, evaluating their potential consequences, and determining the

most effective methods of responding to them. The cycle is completed by a regular system of

monitoring and reporting.

Effective risk management offers an organisation a means of improving its strategic and

operational management and allows for better understanding and more informed decision

making. It can also help to minimise financial losses and service disruption. An integrated and

holistic approach to risk management is one of the cornerstones to achieving effective corporate

governance. Public service organisations, including regulatory bodies, must be able to respond

appropriately to significant business, strategic, reputational, policy, operational, stakeholder,

financial, compliance and other risks that threaten the successful achievement of their strategic

and operational objectives and priorities.

Effective risk management supports good governance within the Pharmaceutical Society of Ireland

(PSI) as it assists in determining priorities and setting objectives, in analysing uncertainties within

decision-making arrangements, in clarifying accountabilities, and in demonstrating how the

mandate of the Council is best served.

2

This document describes the risk management framework in operation in the PSI. The framework

is designed to support the ongoing monitoring, review and management of risks.

2 Risk Management in the PSI

2.1 Risk Management Objectives The PSI wishes to effectively manage its risk, based on a clear understanding of risks and their

likely impact. The objective is to set out a generic framework consisting of a series of steps to

support risk management, and to raise awareness of risk and the need to manage it consistently

and effectively across the organisation. This document sets out how this objective will be fulfilled

while acknowledging the Risk Management Principles outlined by the Department of Public

Expenditure and Reform, which include:

Governance

Each organisation is required to have a pro-active management-led risk management strategy as

part of their governance framework.

Management

The risk management framework and process should be appropriate to the scale, nature, range of

activities and risk appetite and should be subject to continuous improvement.

Structures

Managing risk requires a systematic, timely and structured approach with clearly defined risk

management structures, processes and responsibilities.

Reporting

The risk management systems should provide for monitoring and reporting.

2.2 Risk Management Strategy A risk management strategy helps an organisation achieve its strategic and operational objectives

by managing and mitigating the risks which have the potential to affect the achievement of those

objectives. The objectives of this risk management policy include:

improving the overall risk management arrangements;

providing a level of assurance that the key legal, regulatory, governance and professional

obligations of the PSI are being met;

ensuring that the PSI is meeting the requirements of governance and control processes and

procedures which it has in place;

providing advice on how to address risks and uncertainties; and

protecting the reputation of the PSI.

3

The risk management process in the PSI should:

address any uncertainty around the delivery of objectives;

be based on the best available information;

facilitate continual improvement;

be part of decision making;

be integral to strategic planning;

be structured, systematic and tailored to organisational needs, and

be dynamic, transparent and responsive to change.

2.3 Risk Appetite Statement A risk appetite refers to the amount and type of risk that an organisation is willing to take in order

to meet their strategic objectives. The PSI must accept an element of risk across its activities.

However, as a public interest organisation, the PSI will seek to mitigate risk as far as possible in

carrying out its role in the interests of patient safety and public protection.

In this context, the PSI:

Recognises that it must accept, tolerate and be exposed to a certain level of risk to

successfully deliver on its mission to protect and promote the health, safety and well-being

of patients and the public, while carrying out its role as the pharmacy regulator.

Acknowledges it must be prepared to avail of opportunities where the potential reward

justifies the acceptance of a certain level of additional risk.

Will review its risk appetite at least annually in light of changing circumstances in its wider

environment, its organisational capacity to bear risk and potential rewards associated with

taking on additional risk.

In recognition that risk may arise at multiple levels (from taking strategic decisions, to

implementing supporting actions) and take many forms, the Council has formulated a

number of more detailed guiding risk appetite statements (see table below) to guide its

staff in their actions and support their ability to accept and/or manage risks. The Council

will periodically (at least annually) review its risk appetite in light of changing

circumstances in its wider environment and in its organisational capacity to bear risk.

4

The PSI’s risk appetite will be defined in accordance with the following classifications:

Assessment Description

High Risk

Appetite

The organisation accepts opportunities that have an inherent high risk that may

result in reputation damage, financial loss or exposure, major breakdown in

information system or information integrity.

Medium

Risk

Appetite

The organisation is willing to accept some risks in certain circumstances that may

result in reputation damage, financial loss or exposure, major breakdown in

information system or information integrity.

Low Risk

Appetite

The organisation is not willing to accept risks in most circumstances that may result

in reputation damage, financial loss or exposure, major breakdown in information

system or information integrity.

Zero Risk

Appetite

The organisation is not willing to accept risks under any circumstances that may

result in reputation damage, financial loss or exposure, major breakdown in

information system or information integrity or would compromise the delivery of

the mandate.

The management of risk within the risk appetite of the PSI will be supported by the wider risk

framework set out in this document. In recognition that risks may arise at multiple levels and take

many forms within the organisation, the PSI has developed a number of risk appetite statements

to guide staff members in their actions and support their ability to accept and manage risk. These

guiding risk appetite statements are as follows:

Category Assessment Risk Appetite Guiding Statements

Strategy/Policy

/Stakeholder/

Inter-agency

Medium to

Low Risk

Appetite

The PSI will avail of opportunities where they are considered

justified in pursuance of its corporate and strategic objectives. Its

risk appetite in this regard is medium. The PSI’s risk appetite in

relation to major threats to its strategic objectives is low.

Budgetary and

Financial

Medium to

Low Risk

Appetite

The PSI recognises that it is required to manage its financial

resources effectively, and within government constraints on public

funding and spending. Its appetite for risk in this area is low.

Its appetite for risk in relation to the allocation of resources and

securing additional funding is medium.

5

Category Assessment Risk Appetite Guiding Statements

Operational/

Personnel and

Talent

Management

Medium Risk

Appetite

The PSI has developed a comprehensive framework, including

policies and procedures, performance management, and

performance reporting, to support operational management. Its

appetite for risk in this area is medium.

Governance

and

Compliance

Zero Risk

Appetite

As a public sector body, the PSI is bound by a number of legislative

and compliance frameworks eg. Pharmacy Act 2007, Ethics in

Public Office Acts, Data Protection Acts etc. The Council defines

policies and procedures to support its legal and regulatory

compliance requirements. The Council expects full compliance,

and will avoid any risk or uncertainty in this area. As such its risk

appetite in the category of compliance is generally zero.

3. Risk Management Framework

3.1 Overview The risk management system encompasses regular Unit/Dept meetings; review and updating of

the functional areas Risk Register, in the context of changing priorities, objectives and/or

circumstances; and bringing evolving functional area risks to the attention of the relevant Advisory

Committee.

Risk assessment at functional area level will inform the corporate level risk assessment conducted

by the Senior Management Team, the findings of which, are then reported to the Audit and Risk

Committee and Council.

The risk management process will seek to focus on uncertainties and vulnerabilities faced by the

PSI, and map them against their potential impact on the delivery of the PSI’s strategic objectives

and critical functions.

3.2 Benefits of Risk Management Risk management is a process which provides assurance that:

objectives are more likely to be achieved;

improved decision making, planning and prioritisation as a result of comprehensive and

structured understanding of business activity, volatility and project opportunity/threat

takes place;

beneficial outcomes will be or are more likely to be achieved;

the extent of uncertainty will be assessed and addressed;

threats or damaging things will not happen or are less likely to happen;

resources will be focussed on higher priority areas.

6

The diagram below illustrates the high level risk management framework for the PSI, a more detailed list is provided on the next page.

Council

Approves the risk management policy

Reviews a report from the Audit and Risk Committee at each public Council meeting

Ensures effectiveness of risk management through internal and external review.

Assesses and reports on an annual basis the principal risks facing the PSI

Senior Management (composed of Heads of Departments and headed by

Registrar/CEO)

Guides and oversees compliance with the risk management policy

Reviews the Corporate and Functional Area Risk Registers and takes appropriate action

Reports to the Audit and Risk Committee and Council

Monitors the effectiveness of risk management

Chief Risk Officer

Reports directly to the Audit and Risk Committee and Council

Develops and implements risk management policy

Co-ordinates the identification, prioritisation and management or risks

Provides guidance to risk owners regarding the identification of risks

Risk and Action Owners

Owns and manages the risks delegated in the Risk Register

Complies with controls outlined in the Risk Register and reports on any control gaps or weaknesses

Identifies risks and reports risk incidents

Staff

Complies with controls outlined in the Risk Register and reports on any control gaps or weaknesses

Identifies risks and reports risk incidents

Risk Management Tools

Risk management policy

Risk Register

Risk management reports

Specialist knowledge and guidance

Audit and Risk Committee

Reviews risk reports and monitors the effectiveness of risk management

Liaises with other Committees in relation to key risk issues

Approves risk based internal audit plan

Provides guidance to the internal audit function focussing on key areas for review

Internal Audit

Conducts internal audits on a risk basis

Provides assurance in relation to the adequacy of controls across specific risk areas including risk management

7

3.3 Roles and Responsibilities

PSI Council

The role of the Council is to:

approve the Risk Management policy and monitor its effectiveness. It is assisted in

its monitoring role by the work of the various Committees of the Council who have

oversight on the priorities, work programmes and deliverables of the various

functional areas.

set the PSI’s risk appetite.

report publicly on the effectiveness of the risk management system and confirm in

the Annual Report that the Council has carried out an appropriate assessment of the

PSI’s principal risks. This includes a description of these risks and associated

migration measures or strategies.

ensure risk management is a standing item on the agenda at each Council meeting

and Advisory Committee meeting.

ensure risk management is embedded into PSI processes and culture.

Registrar

The Registrar has the overall responsibility for:

ensuring the effectiveness of the risk management system including both

compliance with the risk management policy and the provision of information on key

corporate risks, uncertainties and mitigations in place and proposed;

integrating the process for managing risk into the PSI’s governance, strategy,

planning, management, reporting processes, policies, values, and culture;

monitoring the risk management system and ensuring that the Council has sufficient

information on risk identification, measurement and mitigation strategies, and

establishing and maintaining a sound system of internal control that supports the

achievement of policies, aims and objectives. The system of internal control is

designed to respond to and manage the whole range of risks that the PSI faces.

Senior Management Team

Working in conjunction with the Registrar, the Senior Management Team, should ensure

ongoing compliance with the risk management policy. Specific responsibilities for the SMT,

as a collective, include:

ensuring risk management is a regular agenda item at its meetings;

consider significant functional area and corporate risk issues including the

effectiveness of arrangements to address cross cutting risks;

creating awareness, across the PSI, of the need to identify and manage risk

effectively and engaging staff in all aspects of the risk management process; and

monitoring the management and reporting of risk to Council and Committees.

8

Heads of Functional Area

Heads of Functional Areas are responsible for:

leading the implementation of the risk management process in their area;

working in conjunction with colleagues in identifying, evaluating and signing off on

risks;

ensuring that clear roles and responsibilities for risk identification, management

and reporting are defined within their areas;

ensuring compliance with the formal risk reporting requirements on an on-going

basis;

ensuring risk management awareness throughout the area of responsibility; and

agreeing and taking ownership, as appropriate, for risks within the area’s

organisational or functional remit on a day to day basis.

Chief Risk Officer (CRO)

The CRO is responsible for:

reporting directly to the Council and the Audit and Risk Committee;

coordinating the risk management process, including the identification;

prioritisation and management of risks;

assisting the Heads of Functional areas in the collation of reports for the Senior

Management Team/ Audit and Risk Committee/Council with regard to risk

management; and

ensuring that on-going training is made available to PSI management, staff, and

Committee and Council members, as required.

Staff

Individual members of staff have a key part to play in managing risk by:

being aware of the nature of risks in their day-to-day work;

monitoring the effectiveness of procedures created to mitigate those risks

identified;

being responsive to the changing nature of the risks faced by the functional area

and the wider organisation; and

proactively identifying risk issues and bringing these to the attention of colleagues

and heads of functional areas.

A common responsibility for all of the above is communicating to everyone at all levels in

the organisation, the importance of knowledge, awareness and commitment to identifying,

responding to and addressing individual key risk issues.

9

Internal Audit

Internal Audit acts as an independent assurance and consulting activity within the PSI. In the

context of risk management, Internal Audit is responsible for providing an independent

assurance opinion on the risk management framework, policy and processes. The Internal

Audit function may as part of its work programme, regularly review risk management

arrangements and risk policy implementation and it also adopts a risk-based approach to

the development of its audit plan. The Internal Auditor carries out internal audits on a risk

based sample basis and provides assurance in relation to the adequacy of controls.

Audit and Risk Committee

The Audit and Risk Committee has an independent role in the provision of assurance to the

Council. It includes consideration of the adequacy of the internal control systems, control

environment and control procedures and overseeing the work of Internal Audit. The Audit

and Risk Committee is responsible for:

reviewing risk reports and monitoring the effectiveness of risk management

and reporting to Council on a quarterly basis;

approving the risk based Internal Audit Plan;

reviewing and approving the annual statement of internal financial control;

providing guidance to the Internal Audit function focusing on key areas for

review, and

reviewing corporate level and functional area risk registers.

3.4 Assurance Arrangements The risk management policy and the system outlined will facilitate the provision of

assurance statements in relation to compliance with best practice governance obligations.

The Registrar and the Senior Management Team should receive appropriate and regular

assurance about the management of risk within the business areas and also the

management of corporate level risks. For the corporate risks identified, the Senior

Management Team will evaluate the effectiveness of the existing controls and risk

management responses and report to Council.

The Risk Register and the levels of assurance will inform the work of the Council and various

Committees, including the Audit Committee and the Internal Audit function.

As part of the assurance process, SMT members will complete and submit the following

assurance statement, to the Registrar, on a quarterly basis.

10

SAMPLE ASSURANCE STATEMENT IN RELATION TO RISK MANAGEMENT

As Head of Department, with responsibility for <insert name >, I confirm that the risk register

completed in <insert date / month > as part of the risk management process, reflects the

principal risks and proposed mitigations within the Department.

I acknowledge my responsibility for the ongoing update, monitoring and review of the risk

register in the Department and for ensuring the implementation of the Risk Management

Policy.

3.5 Risk Register The Risk Register is central to the risk management process. The Register serves as a tool to

track and manage risks which impact on the objectives and performance of the

organisation. It is used to record risks, establish whether they are high, medium or low,

allocate ownership of the risk, and identify the controls in place and actions required to

mitigate each risk.

Ref.

Ris

k C

ate

gory

Ris

k A

ppeti

te

Description

of Risk

Existing

Controls

Risk Rating Control

Effectivenes

s

Total

Risk

Rating

Additional

Controls

Risk

Owner

Dates

Consequence

Lik

elihood

Rati

ng

3.6 Risk Identification

Risk identification attempts to identify an organisation’s exposure to uncertainty. This

requires a detailed knowledge of the organisation, the legal, social, political and cultural

environment in which it operates, as well as the development of a sound understanding of

its strategic and operational objectives, including factors critical to its success and the

threats and opportunities related to the achievement of these objectives. Reactive and

proactive sources of information can be used to identify risk. Information from sources such

as incidents, complaints and audit reports highlight some risk to which the organisation

should react.

11

Risk statements should be understandable to anyone reading the Risk Register and should

be set out to ensure risks are clear eg there is a risk of…....due to……resulting in……..When

drafting a risk statement:

1. Assess whether the risk will impact on the PSI achieving strategic or operational

objectives.

2. Assess what has led to the identification of the risk eg previous experience, research,

a gap analysis, third party notification, audit finding etc

3. Assess any quantifiable impact to the organisation either monetarily, legally or

operationally of failing to mitigate the risk.

3.7 Risk Assessment

A key feature of the risk management process is the assessment of risk. It is important to

conduct a proper analysis of risk (i.e. the causes, likelihood and consequence of a risk not

being effectively managed). The PSI has agreed a common system for assessing risk, which is

documented within this policy. In assessing risks or threats, there is a judgement about the

risk appetite, acceptable tolerance or exposure.

Risk analysis involves consideration of the causes and sources of risk, their positive and

negative consequences, and the likelihood that those consequences can occur. Factors that

affect consequences and likelihood should be identified. In accordance with the ISO 31000

standard risks are assessed and prioritised through consideration of:

Likelihood (Appendix 1): The likelihood of occurrence is estimated on a scale of 1 to

5 where 1 is rare, if ever and 5 is very high (unavoidable or already happening).

Consequence (Appendix 2): The consequence of a risk not being effectively

managed is estimated using a scale of 1 to 5, where 1 is equivalent to having

negligible consequence and 5 is equivalent to having a substantial consequence.

12

Risk scores are based on the consequence rating, multiplied by the likelihood rating, which

establish the priority level for addressing the risk. The risk scores are defined using a traffic

light system, as follows:

High Priority (H) Red, Risk score of 12 to 25

Medium Priority (M) Amber, Risk score of 5 to 10

Low Priority (L) Green, Risk score of 1 to 4

3.8 Risk Mitigation

When risks have been identified, and assessed, the next stage is to consider and outline

appropriate risk mitigation.

Treat

By far the greater number of risks will be addressed in this way. The purpose of treatment is

to allow the organisation to continue with the activity giving rise to the risk, but also to

ensure mitigations, action or controls are put in place, to constrain the risk to an acceptable

level.

Tolerate

The exposure to the risk may be tolerable without any further action being taken. Even if it

is not tolerable, the ability to do anything about some risks may be limited, or the cost of

taking action may be disproportionate to the potential benefit gained. In these cases the

response may be to tolerate the existing level of risk.

Consequence

Low High

1 2 3 4 5

Likeliho

od

Low High

1 1 2 3 4 5

2 2 4 6 8 10

3 3 6 9 12 15

4 4 8 12 16 20

5 5 10 15 20 25

Risk criteria used by the PSI, based on the ISO Standards, are as follows:

Consequence Rating

1 Negligible

2 Minor

3 Moderate

4 Significant

5 Substantial

Likelihood Rating

1 Rare

2 Low

3 Medium

4 High

5 Very High

13

Transfer

For some risks the best response may be to transfer them. This might be done by

conventional insurance, or it might be done by paying a third party to take the risk. It is

important to note that some risks are not (fully) transferable

Terminate

Some risks will only be treatable, or containable to acceptable levels, by terminating the

activity. It should be noted that the option of termination of activities is limited in a

statutory regulator, state agencies and government bodies generally when compared to the

private sector.

Control Effectiveness After identifying the risk mitigation measures and documenting the consequence and

likelihood of the risk it is necessary to identify how effective the controls are in addressing

the risk. The effectiveness of existing controls is estimated using a scale of 1 to 3 where “1”

is “highly effective” and 3 is “no controls/controls ineffective”. This is then multiplied by the

total net risk score to determine the overall risk score. Using this multiplier effect changes

the risk scores and therefore also criteria for ranking under the traffic light system, as

follows:

Using Multiplier Effect Risk Scores:

Low = 12 or less Medium = 13 to 24 High = 25+

3.9 Risk Prioritisation The risk register identifies the risk priorities, and facilitates the review and monitoring of all

risks, and justifies mitigating action.

Functional area risk registers are the key source documents for the Corporate Risk Register.

They each provide

a description of the risk also known as a risk statement;

the risk appetite;

the category or type of risk;

the current mitigations and actions in place to address the risk;

an assessment of the likelihood it will occur and the possible consequence

based on the ISO numerical scoring scale (1-5);

an assessment of the effectiveness of the controls;

an outline of additional proposed mitigation actions; and

who is accountable and responsible for managing that risk.

14

The format of the Register is sequential. The completion of the Register is linked to the

objectives and functions of each functional area.

The following table explains the rationale and content of each of the columns in the

Register.

Column Rationale Content

(1)

Risk Category

The purpose of this column is to categorise the risks identified under the headings in the main categories.

The risks are classified appropriately.

E.g. operational, legal, regulatory etc.

(2)

Principal Risks

The purpose of this column is to specify the principal risks / opportunities related to the objectives.

Short explanations and comments on the principal risks identified.

(3)

Mitigations / Controls /

Management Actions

The purpose of this column is to identify the actions being undertaken to mitigate the risk identified in column (2).

Short explanation of what is being done to manage the risk.

(4)

Risk Rating

The purpose of this column is to allow for an assessment or ranking of the risk. i.e. consequence and likelihood.

For each of the risks, its ranking will reflect the scoring scale of 1 -5 for consequence and 1-5 for likelihood.

(5)

Control Effectiveness

The purpose of this column is to assess how effective the control is in addressing the risk.

For each collective set of control actions a scoring scale of 1-3 will apply. This is then multiplied by the risk rating to get the total risk rating.

(6)

Additional controls

The purpose of this column is to identify additional controls/mitigating measures to further address the risk.

The suggestions should reflect feasible and appropriate responses that address the risks.

15

Column Rationale Content

(7)

Accountable / Responsible

The purpose of this column if to identify the owner of each risk.

This will be a single named individual within each functional area or on the Senior Management Team.

16

4. Risk Monitoring and Reporting Each functional area will maintain a Risk Register, relating to the business objectives and

priorities for that area. A Corporate Risk Register will consolidate the risks from the

functional area risk registers. It will be informed by deliberations at Senior Management

Team level and key strategic issues outside the direct role of individual Departments.

This will form the basis for implementing and monitoring risk management activities. Major

external policy changes and issues emanating from the health reform programme would be

examples of where Senior Management Team input to key corporate issues would be

essential.

Any risk with a ranking of 25 or over (RED) should be considered for inclusion in the

Corporate Risk Register by the Registrar and the Chief Risk Officer. It may be that if a similar

risk is appearing across a number of functional areas an amalgamated risk would appear in

the Corporate Risk Register eg risks relating to availability of resources.

Functional area Risk Registers and associated mitigations and controls will be reviewed on a

quarterly basis and a risk report provided to the SMT. Quarterly Reports of Functional area

Risk Registers will also be provided to relevant Advisory Committees. .

The Corporate Risk Register will be reviewed by the Senior Management Team every two

months. Quarterly reports on the status of the Corporate Risk Register and of key mitigating

actions to address risks will also be provided to the Council.

The Audit and Risk Committee will be provided with quarterly reports on the Corporate

Register and on each of the Functional areas Risk Registers. It will provide a report on risk

management to Council on a quarterly basis. The Audit and Risk Committee will also review

on a cyclical basis the Risk Register from a functional area and receive a presentation from

the relevant Senior Manager.

The role of the Audit and Risk Committee and Council is to appraise the Corporate Risk

Register and assess whether it is fit for purpose by considering the following criteria:

risks included represent an organisation wide risk that threatens the achievement of

one or more of the PSI’s objectives;

risks included have significant potential to impact on the operational or financial

ability of the PSI to deliver services and core functions or may adversely affect the

PSI’s reputation;

risks included cannot be addressed at Department/local management level or by a

single Department or functional area;

17

control measures required in respect of included risks call for a shared Senior

Management Team response, and

management of the risks are likely to require considerable input of additional

resources (financial, people, time etc.).

Oversight for risks rests with the Council and the Audit and Risk Committee, who are

required to review the outputs of management and gain assurance that risks are being

managed appropriately.

The following are the minimum formal monitoring and reporting requirements required by

the PSI.

Risk identification and management will be incorporated in the annual business

planning process to ensure that risk is formally considered and integrated with

the business planning process.

Risk will be a standing agenda item for Department, Senior Management Team,

Committee and Council meetings. Decisions of meetings should be checked to

assess if any risks arise from decisions taken.

The PSI will formally identify risk and review its Functional area Risk Registers on

a quarterly basis and Corporate Risk Register at 2 month intervals.

All major projects will include a risk template to capture major project risks. It is

the responsibility of all project managers to ensure that all risks are identified

and managed appropriately throughout project implementation. Risks which

require escalation to the Functional area Risk Registers and Corporate Risk

Registers must be included in the Functional areas Risk Register and should be

assessed for inclusion on the Corporate Risk Register.

Risk management will be included in all job descriptions and addressed as part of

performance management.

Actions taken to mitigate risks will be monitored on an ongoing basis by senior

managers to ensure that planned actions are implemented.

Ongoing review of the number of high, medium, and low risks facing the

organisation by category and division.

5. External Review Risk management will be reviewed externally to provide assurance that risk is being

properly and effectively managed in the organisation. This review will be a combination of:

Internal Audit review (based on the internal audit work programme as agreed with

the Audit and Risk Committee from time to time);

External Audit by the External Auditors during their annual audit programme;

Other external reviews commissioned by the Registrar/CEO/CRO, as required

18

6. Approval of the Risk Management Policy This risk management policy will be reviewed on an annual basis by the Council of the PSI.

Revision Date Description Approved by

1 May 2009 First Introduced Council

2 March 2016 - Update of roles and responsibilities

- Update of risk appetite statement

- Update of risk assessment and

identification processes

- Changes to structure and sequencing of

document

Council

3 November

2017

Review following consultation with Mazars Council

19

7. References

Risk Management Guidance for Government Departments and Offices, Department of

Public Expenditure and Reform, February 2016

Draft Code of Practice for the Governance of State Bodies, Department of Public

Expenditure and Reform, December 2015

Corporate Governance Standard for the Civil Service, Department of Public Expenditure and

Reform, November 2015

United Kingdom Corporate Governance Code, Financial Reporting Council, September 2014

Guidance on Risk Management, Internal Control and Related Financial and Business

Reporting, Financial Reporting Council, September 2014

The International Framework: Good Governance in the Public Sector - Chartered Institute of

Public Finance and Accountancy (CIPFA) and the International Federation of Accountants ®

(IFAC). July 2014

Framework for Corporate and Financial Governance, Department of Health and Children

April 2006

Report of the Working Group on the Accountability of Secretaries General and Accounting

Officers, Mullarkey Report July 2002

Local Authority Risk, Excellence in governance through best practice risk management, Irish

Public Bodies Mutual Insurance Ltd, 2005.

20

8. Glossary of Terms

Inherent Risk

The exposure arising from a specific risk before any action

has been taken to manage it.

Residual Risk The exposure arising from a specific risk after action has

been taken to manage it and making the assumption that

the action is effective.

Risk The effect of uncertainty on objectives, and the effect can

be positive or negative. Risk is scored or ranked based on

the combination of likelihood and consequence.

Risk Assessment The evaluation of risk with regard to the consequence if the

risk is realised and the likelihood of the risk being realised

Risk Management All the processes involved in identifying, assessing, and

judging risks, assigning ownership, taking actions to

mitigate or anticipate them, and monitoring and reviewing

progress.

Risk Register The documented and prioritised overall assessment of the

range of specific risks faced by the PSI

Risk Appetite The amount of risk that the PSI is prepared to accept,

tolerate or be exposed to in the pursuit of priorities and

objectives.

Internal Control Any action within the organisation taken to manage risk.

These actions may be taken to manage either the

consequence if the risk is realised, or the likelihood of the

realisation of the risk.

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Appendix 1 Considering the Likelihood of the Risk

Rating Category Description % Likelihood

1 Rare May only occur in exceptional circumstances; simple process; no previous incidence of non-compliance.

Up to 5% chance next year or once

every 20 years.

2 Low Could occur at some time but doubtful; chance of occurring; non-complex process and/or existence of checks and balances.

Up to 20% chance next year or up to 4 out of every

20 years.

3 Medium Might occur at some time; chance of occurring; complex process with extensive checks and balances; impacting factors outside control of organisations.

Up to 50% chance next year or up to

10 out of every 20

years.

4 High Will probably occur in most circumstances; chance of occurring; complex process with some checks and balances; impacting factors outside control of organisation.

Up to 75% chance next year or up to

15 out of every 20

years.

5 Very High

Can be expected to occur in most circumstances; complex process with minimal checks and balances; impacting factors outside control of organisation.

Over 75% chance next

year or at least 16 out of every 20

years.

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Appendix 2 Considering the Consequence of the Risk Description 1

Negligible 2

Minor 3

Moderate 4

Significant 5

Substantial

Operational

/Policy

Minor errors in systems or processes requiring corrective action

Minor procedural rules occasionally not complied with and subsequently identified and corrected

One key accountability requirement not complied with or bypassed

Non-compliance with several key control requirements

Ongoing non-compliance with several key control requirements

Budgetary

and Financial

1% of Budget or <€5k

2.5% of Budget or <€50k

7.5% of Budget or <€500k

15% of Budget or <€5m

25% of Budget or >€5m

Strategic Little impact Inconvenient delays

Material delays, marginal under-achievement of target performance

Significant delays Performance significantly under target

Non-achievement of objective/outcome Performance failure

Governance

and

Compliance

Procedural breach Little impact

Minor breach resulting in investigation

Negligent breach Review initiated

Deliberate breach or gross negligence

Serious, willful breach Ongoing non-compliance with key legal obligations

Stakeholder/

Inter-agency

Minor disputes with other bodies and agencies

Minor disputes with other bodies and agencies requiring senior management time to rectify

Limited co-operation by key stakeholders/agencies on priority areas

Lack of co-operation by key stakeholders/agencies on some priority areas

Serious non-collaboration by stakeholders

Personnel/ Talent Management

Normal or expected rate of staff movement across, into and out of the organisation

Some capacity gaps in selected business areas which can be accommodated

Significant capacity gaps in selected business areas and in specialist topics

Significant capability gaps at leadership and management levels

Serious lack of knowledge, skills and competencies to deliver key objectives

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