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7/8/13 Former Hostgator employee arrested, charged with rooting 2,700 servers | Ars Technica arstechnica.com/security/2013/04/former-employee-arrested-charged-with-rooting-2700-hostgator-servers/ 1/3 Former Hostgator employee arrested, charged with rooting 2,700 servers Prosecutors: Backdoor and digital key gave him near unfettered access. Aurich Lawson A former employee of Hostgator has been arrested and charged with installing a backdoor that gave him almost unfettered control over more than 2,700 servers belonging to the widely used Web hosting provider. Eric Gunnar Gisse, 29, of San Antonio, Texas, was charged with felony breach of computer security by the district attorney's office of Harris County in Texas, according to court documents. He worked as a medium-level administrator from September 2011 until he was terminated on February 15, 2012, according to prosecutors and a company executive. A day after his dismissal, Hostgator officials discovered a backdoor application that allowed Gisse to log in to servers from remote locations, including a computer located at the Hetzner Data Center in Nuremberg, Germany. He took pains to disguise his malware as a widely used Unix administration tool to prevent his superiors from discovering the backdoor process, prosecutors said. "The process was named 'pcre', a common system file, in order to disguise the true purpose of the process which would grant an attacker unauthorized access into Hostgator's computer network," a Houston Police Department investigator and the document's "affiant," Gordon M. Garrett, wrote in an affidavit. "Complainant told affiant he searched Hostgator's computer network and found the unauthorized 'pcre' process installed on 2723 different Hostgator servers within the computer network." Gisse didn't return a voicemail and e-mail seeking comment for this report. A Court docket shows he is scheduled to be arraigned next month and gives no indication he has entered a plea in the case. He's being held at the Harris County Jail on $20,000 bond, a spokeswoman at the district attorney's office said. The backdoor allowing near-unfettered "root" access to Apache Web server systems was possible because Gisse obtained a Hostgator digital SSH key and transferred it to computers under his control, including one at efnet.pe, Garrett alleged. "The defendant then attempted to penetrate the THE FUTURE OF NETWORKING » » Brocade Helps Hospital Navigate the Rapids of Network Change More coming soon … A special series powered by TOP FEATURE STORY WATCH ARS VIDEO STAY IN THE KNOW WITH RISK ASSESSMENT / SECURITY & HACKTIVISM Main Menu My Stories: 25 Forums Subscribe Video Log In Search by Dan Goodin - Apr 19 2013, 12:51pm EDT BLACK HAT INTERNET CRIME 69 FEATURE STORY (3 PAGES) How the attempt to sequence “Bigfoot’s genome” went badly off track Humans interbred with an unknown hominin in Europe then crossed the Bering Sea—say what? Butterfly Labs 5GHs Bitcoin Miner Ars gives you a brief video walkthrough of the Butterfly Labs 5GHs Bitcoin miner.

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Page 1: RISK ASSESSMENT / SECURITY & HACKTIVISM Hostgator employee arrested... · 2017-04-12 · A former employee of Hostgator has been arrested and charged with installing a backdoor that

7/8/13 Former Hostgator employee arrested, charged with rooting 2,700 servers | Ars Technica

arstechnica.com/security/2013/04/former-employee-arrested-charged-with-rooting-2700-hostgator-servers/ 1/3

Former Hostgator employee arrested,charged with rooting 2,700 serversProsecutors: Backdoor and digital key gave him near unfettered access.

Aurich Lawson

A former employee of Hostgator has been arrested and charged with installing a backdoor that gave

him almost unfettered control over more than 2,700 servers belonging to the widely used Web hosting

provider.

Eric Gunnar Gisse, 29, of San Antonio, Texas, was charged with felony breach of computer security

by the district attorney's office of Harris County in Texas, according to court documents. He worked as

a medium-level administrator from September 2011 until he was terminated on February 15, 2012,

according to prosecutors and a company executive. A day after his dismissal, Hostgator officials

discovered a backdoor application that allowed Gisse to log in to servers from remote locations,

including a computer located at the Hetzner Data Center in Nuremberg, Germany. He took pains to

disguise his malware as a widely used Unix administration tool to prevent his superiors from

discovering the backdoor process, prosecutors said.

"The process was named 'pcre', a common system file, in order to disguise the true purpose of the

process which would grant an attacker unauthorized access into Hostgator's computer network," a

Houston Police Department investigator and the document's "affiant," Gordon M. Garrett, wrote in an

affidavit. "Complainant told affiant he searched Hostgator's computer network and found the

unauthorized 'pcre' process installed on 2723 different Hostgator servers within the computer

network."

Gisse didn't return a voicemail and e-mail seeking comment for this report. A Court docket shows he

is scheduled to be arraigned next month and gives no indication he has entered a plea in the case.

He's being held at the Harris County Jail on $20,000 bond, a spokeswoman at the district attorney's

office said.

The backdoor allowing near-unfettered "root" access to Apache Web server systems was possible

because Gisse obtained a Hostgator digital SSH key and transferred it to computers under his

control, including one at efnet.pe, Garrett alleged. "The defendant then attempted to penetrate the

THE FUTURE OF NETWORKING »

» Brocade Helps Hospital Navigate theRapids of Network Change

More coming soon …

A special series powered by

TOP FEATURE STORY

WATCH ARS VIDEO

STAY IN THE KNOW WITH

RISK ASSESSMENT / SECURITY & HACKTIVISMMain Menu My Stories: 25 Forums Subscribe Video Log In▼ ▼ Search

by Dan Goodin - Apr 19 2013, 12:51pm EDTBLACK HAT INTERNET CRIME 69

FEATURE STORY (3 PAGES)

How the attempt tosequence “Bigfoot’sgenome” went badly offtrackHumans interbred with an unknown hominin in

Europe then crossed the Bering Sea—say

what?

Butterfly Labs 5GHs BitcoinMinerArs gives you a brief video walkthrough of the

Butterfly Labs 5GHs Bitcoin miner.

Page 2: RISK ASSESSMENT / SECURITY & HACKTIVISM Hostgator employee arrested... · 2017-04-12 · A former employee of Hostgator has been arrested and charged with installing a backdoor that

7/8/13 Former Hostgator employee arrested, charged with rooting 2,700 servers | Ars Technica

arstechnica.com/security/2013/04/former-employee-arrested-charged-with-rooting-2700-hostgator-servers/ 2/3

← OLDER STORY NEWER STORY →

Hostgator computer network from 'efnet.pe' using the Hostgator digital SSH key," Garrett wrote.

Hostgator COO Patrick Pelanne, referred to as the "complainant" in the affidavit, told Ars the

backdoor was discovered in February 2012, the same week that Gisse was terminated. While his root

access gave Gisse access to private data stored on a large number of customer websites, there's no

evidence he used it, the Hostgator executive said.

"He did not access customer content," Pelanne told Ars. "We caught it well before he had any chance

to do any of that."

Given the rapid discovery, the malware was on Hostgator systems for less than a month. Although the

affidavit alleges that the backdoor was discovered in February of 2013, Pelanne said that date is

erroneous and is most likely the result of a typo. Harris County prosecutors weren't available to

confirm that the 2013 date included in court documents was wrong.

Gisse took other steps to conceal the compromise of Hostgator systems. On February 19, three days

after Pelanne said the backdoor came to light, investigators found that two standard network

diagnostic tools had been modified on the Web host's network. Specifically, the "ps" and "netstat"

programs—which allow administrators to enumerate all running applications and network connections

respectively—had been hacked to hide certain activities. Senior Hostgator security personnel "were

activated to respond to, identify, and neutralize the intrusion incident," the affidavit said.

While Gisse is presumed innocent until proven otherwise, the unconfirmed narrative provides a potent

reminder of the threats that lurk from even mid-level employees inside companies that host sensitive

information. Having secret control over 2,700 servers inside a Web hosting provider is no small

matter, considering each machine can be used for hundreds or possibly thousands of individual

websites. But the alleged series of events also highlights the measures employers can take to keep

tabs on rogue workers. Among other things, a desktop monitoring system that took screenshots of

employee workstations in one-minute increments helped Hostgator officials quickly zero in on Gisse.

Dan Goodin / Dan is the IT Security Editor at Ars Technica, w hich he joined in 2012 after w orking for The Register, the

Associated Press, Bloomberg New s, and other publications.

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7/8/13 Former Hostgator employee arrested, charged with rooting 2,700 servers | Ars Technica

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