89
Risk and Audit Committee Agenda Date: 22 September, 2021 Time: 9:00 am Location: Council Chamber Forum North, Rust Avenue Whangarei Elected Members: John Isles (Chairperson) Her Worship the Mayor Sheryl Mai Cr Gavin Benney Cr Vince Cocurullo Cr Nicholas Connop Cr Ken Couper Cr Tricia Cutforth Cr Shelley Deeming Cr Jayne Golightly Cr Phil Halse Cr Greg Innes Cr Greg Martin Cr Anna Murphy Cr Carol Peters Cr Simon Reid For any queries regarding this meeting please contact the Whangarei District Council on (09) 430-4200.

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Page 1: Risk and Audit Committee Agenda

Risk and Audit Committee Agenda

Date: 22 September, 2021Time: 9:00 am

Location: Council ChamberForum North, Rust AvenueWhangarei

Elected Members: John Isles (Chairperson)Her Worship the Mayor Sheryl MaiCr Gavin BenneyCr Vince CocurulloCr Nicholas ConnopCr Ken CouperCr Tricia CutforthCr Shelley DeemingCr Jayne GolightlyCr Phil HalseCr Greg InnesCr Greg MartinCr Anna MurphyCr Carol PetersCr Simon Reid

For any queries regarding this meeting please contactthe Whangarei District Council on (09) 430-4200.

Page 2: Risk and Audit Committee Agenda

Pages

1. Declarations of Interest

2. Apologies

3. Confirmation of Minutes of Previous Risk and AuditCommittee Meeting

3.1. Minutes Risk and Audit Committee meeting 23 June 2021 3

4. Information Reports

4.1. Financial Management Activity Update Report - September2021

7

4.2. Pressures on Capital Projects 21

4.3. Health and Safety September 2021 51

4.4. Audit NZ - Verbal Update Report September 2021 61

4.5. External Audit Action Update - September 2021 63

4.6. Risk Report September 2021 67

5. Public Excluded Business

5.1. Confidential Minutes Risk and Audit Committee Meeting 23June 2021

5.2. ICT Risks Report - September 2021 - Confidential

6. Closure of Meeting

Recommendations contained in the agenda are not the decisionsof the meeting.

Please refer to minutes for resolutions.

Page 3: Risk and Audit Committee Agenda

Risk and Audit Committee – Terms of Reference

Membership

Chairperson Independent Chair - John Isles

Members Her Worship the Mayor Sheryl Mai

Councillors Gavin Benney, Vince Cocurullo, Nicholas Connop, Ken Couper, Tricia Cutforth, Shelley Deeming, Jayne Golightly, Phil Halse, Greg Innes, Greg Martin, Anna Murphy, Carol Peters, Simon Reid

Meetings Quarterly

Quorum 7

Purpose To provide assurance to Council that robust, independent and operationally effective controls around operational and financial management practices are in place. To provide oversight of the risk management of internal controls including but not limited to:

Risk management framework

Operational risk management

Financial risk management

Health and safety risk management

Compliance with legislation

Key responsibilities Risk

o Approve and review Councils risk management framework

o Review and monitor Council critical risks

o Receive and review Health and Safety reports

o Oversight of the processes used to manage project risks

Internal audit o Approve and review the internal audit programme

o Receive and review the internal audit reports as they become available.

External audit o Receive and consider audit management reports, monitor that appropriate action

is being taken

o Hold a confidential meeting with the external auditors at least once every year.

Financial planning and control o Treasury – debt and interest risk management

1

Page 4: Risk and Audit Committee Agenda

Procurement – major risks associated with procurement

Overseeing and making decisions relating to an ongoing programme of service delivery reviews as required under section 17A of the Local Government Act 2002.

Other assurance activities: o Receive and monitor Councils policy review program.

o Receive and monitor Councils legislative compliance attestations

o Receive renewal information to provide assurance that Council’s assets are insured appropriately.

Delegations (i) All powers necessary to perform the committee’s responsibilities, including:

(a) establishment of working parties or steering groups.

2

Page 5: Risk and Audit Committee Agenda

1

Item 3.1

Risk and Audit Committee Meeting Minutes

Date: Time: Location:

Wednesday, 23 June, 2021 9:00 a.m. Council Chamber Forum North, Rust Avenue Whangarei

In Attendance John Isles (Chairperson)

Her Worship the Mayor Sheryl Mai Cr Vince Cocurullo Cr Nicholas Connop Cr Ken Couper Cr Tricia Cutforth Cr Shelley Deeming Cr Jayne Golightly Cr Phil Halse Cr Greg Innes Cr Anna Murphy Cr Carol Peters Cr Simon Reid

Not in Attendance Cr Gavin Benney

Cr Greg Martin

Also present Carl Wessels (Audit New Zealand) Jaimala Singh (Audit New Zealand)

Scribe C Brindle (Senior Democracy Adviser) ___________________________________________________________________

1. Declarations of Interest

2. Apologies

Crs Gavin Benney and Greg Martin (absent), Crs Tricia Cutforth and Jayne Golightly (late arrival)

Moved By John Isles Seconded By Cr Phil Halse

That the apologies be sustained. Carried

3. Confirmation of Minutes of Previous Risk and Audit Committee Meeting

3.1 Minutes Risk and Audit Committee meeting held 24 March 2021

3

Page 6: Risk and Audit Committee Agenda

2

Moved By John Isles Seconded By Cr Ken Couper

That the minutes of the Risk and Audit Committee meeting held on Wednesday 24 March 2021, having been circulated, including the confidential section, be taken as read and now confirmed and adopted as a true and correct record of proceedings of that meeting.

Carried

Cr Murphy joined the meeting at 9.02am following Item 3.1.

4. Information Reports

4.1 Financial Management Activity Update Report - June 2021

Moved By Cr Greg Innes Seconded By Cr Ken Couper

That the Risk and Audit Committee notes the financial management activity in relation to risk and audit matters.

Carried

Cr Golightly joined the meeting at 9.09am during discussions on Item 4.1. Cr Cutforth joined the meeting at 9.13am during discussions on Item 4.1.

4.2 Health and Safety Report June 2021

Moved By John Isles Seconded By Cr Vince Cocurullo

That the Committee notes the health and safety report. Carried

4.3 Audit NZ Draft Interim Audit Report - June 2021

Moved By Her Worship the Mayor Seconded By Cr Greg Innes

That the Risk and Audit Committee notes the Draft Interim Audit Report issued by Audit NZ for the year ended 30 June 2021

Carried

4.4 Internal Audit Action status update - June 2021

Moved By John Isles Seconded By Cr Shelley Deeming

That the Risk and Audit committee notes the status of the outstanding internal audit actions.

Carried

4.5 Internal Audit for Airport - May 2021

Moved By John Isles Seconded By Cr Ken Couper

4

Page 7: Risk and Audit Committee Agenda

3

That the Risk and Audit committee notes the internal audit report on the Whangarei District Airport.

Carried

4.6 Risk Report June 2021

Moved By Cr Vince Cocurullo Seconded By Cr Greg Innes

That the Risk and Audit Committee notes the risk report.

Carried

4.7 Variations to Procurement Process Report - June 2021

Moved By Cr Shelley Deeming Seconded By Cr Nicholas Connop

That the Risk and Audit Committee notes the variations to procurement process report.

Carried

5. Public Excluded Business

Moved By John Isles Seconded By Her Worship the Mayor Sheryl Mai

That the public be excluded from the following parts of proceedings of this meeting. The general subject of each matter to be considered while the public is excluded, the reason for passing this resolution in relation to each matter, and the specific grounds under Section 48(1) of the Local Government Official Information and Meetings Act 1987 for the passing of this resolution are as follows:

General subject of each matter to be considered

Reason for passing this resolution in relation to each matter

Ground(s) under Section 48(1) for passing this resolution

1.1 Confidential Minutes Risk and Audit Committee meeting 24 March 2021

Good reason to withhold information exists under Section 7 Local Government Official Information and Meetings Act 1987

Section 48(1)(a)

1.2 ICT Risks Report – June 2021

1.3 Oruku Landing – Risk Recommendations

This resolution is made in reliance on Section 48(1)(a) of the Local Government Official Information and Meetings Act 1987 and the particular interest or interests protected by Section 6 or Section 7 of that Act which would be prejudiced by the holding of the whole or the relevant part of the proceedings of the meeting in public, are as follows:

Item Grounds Section

1.1 For the reasons as stated in the open minutes

5

Page 8: Risk and Audit Committee Agenda

4

1.2 To prevent the disclosure or use of official information for improper gain or improper advantage

Section 7(2)(j)

1.3 To enable Council to carry on without prejudice or disadvantage commercial activities.

Section 7(2)(h)

Carried

6. Closure of Meeting

The meeting concluded at 11.39am.

Confirmed this 22nd day of September 2021

John Isles (Chairperson)

6

Page 9: Risk and Audit Committee Agenda

4.1 Financial Management Activity Update Report – September 2021

Meeting: Risk and Audit Committee

Date of meeting: 22 September 2021

Reporting officer: Delyse Henwood (Manager – Finance)

1 Purpose

To update the Committee on financial management activity in relation to risk and audit matters.

2 Recommendation

That the Risk and Audit Committee notes the financial management activity in relation to risk and audit matters.

3 Discussion

2020-21 Annual Report

The audit of the 2020-21 Annual Report in currently in progress. The lockdown has resulted in a change to our normal process, with staff from Council and Audit NZ working remotely from their homes. This creates inefficiencies as we lose the advantages gained from face-to-face discussions and working through queries together. We will continue to monitor progress and work with AuditNZ to resolve any queries. The Long Term Plan amendment may result in audit staff being redirected to focus on the LTP amendment as a priority. This may cause delays with the adoption of the Annual Report.

Treasury Risk Management

The graphs below show Council’s compliance to the risk parameters set out in the Treasury Risk Management Policy.

7

Page 10: Risk and Audit Committee Agenda

A ‘blend and extend’ strategy is currently being considered. This looks to increase medium-term interest rate hedging, protecting Council’s planned and budgeted interest costs, whilst continuing to take advantage of low floating interest rates over the next few years.

A ‘blend and extend’ transaction works by lengthening the term of an existing borrower interest rate swap at a lower interest rate. Effectively, Council would make use of current low interest rate settings by ‘blending’ a new interest rate swap (at a lower interest rate) with an existing interest rate swap.

This will provide an immediate cash flow benefit as Council’s borrowing costs are reduced immediately. The total of the existing swap cash flows, however, will be spread over a longer term. The execution of this is currently on hold while we see whether long term interest rates reduce.

Staff and treasury advisors will continue to monitor and review our treasury management as our environment continues to change.

8

Page 11: Risk and Audit Committee Agenda

Standard and Poors credit rating

In August 2021 S&P reviewed WDCs credit rating and revised the outlook on its long-term rating from stable to negative. This means that the rating may be downgraded within the next two years. A separate agenda item containing the Credit Rating Report is included within Septembers Council meeting agenda.

Last year Council completed a record amount of capital expenditure, with the recently adopted LTP assuming this level of expenditure will be sustained and even increased. However, the increase in capital expenditure has not been matched by a similar level of increase in operating revenue (e.g. by rates increases) meaning we are more reliant on debt funding than previously. This will put increasing downwards pressure on the credit rating if all planned work is completed.

Delta Outbreak

The Level 4 restrictions imposed due to the community case of Delta in Auckland has seen Council operations continue with staff working from home. The impact on Council’s financial performance is yet to be seen. Our district showed great resiliency after the previous lockdown. While this recent lockdown was for a shorter period, the increased seriousness of the delta strain coupled with the fact Auckland remains in level 4 may mean a slower recovery this time around.

Treasury management can be challenging in this climate and change from day to day as the market grapples with impact of Delta at both a national and global level.

Operating within this uncertain climate will create new challenges and require significant financial discipline and trade-offs to be made, particularly with Council’s planned debt increases.

Tax Compliance

Included as an attachment to this agenda is PWC’s Annual Tax Update. This update is prepared by PwC as part of the Tax Risk Governance Framework. This framework assists Council to identify and manage tax risks in order to maintain our low risk profile.

9

Page 12: Risk and Audit Committee Agenda

Sensitive Expenditure

In order to improve transparency, and in accordance with best practice guidelines, Council’s Sensitive Expenditure Policy requires the reporting of sensitive expenditure incurred by Elected Members and the Senior Leadership Team to the Risk and Audit Committee.

Below is a table showing sensitive expenditure for the two months ending 31 August 2021. This information has been summarised at a transactional level, therefore some items may include several individuals.

This information has been extracted from our general ledger using specific account code criteria. In the event that transactions have been incorrectly coded elsewhere, they will not be included in the above information.

4 Significance and engagement

The decisions or matters of this Agenda do not trigger the significance criteria outlined in Council’s Significance and Engagement Policy, and the public will be informed via Agenda publication on the website.

5 Attachment

PWC Annual Tax Update

10

Page 13: Risk and Audit Committee Agenda

Wh

anga

rei D

istr

ict

Cou

nci

lA

nn

ual

Tax

Up

dat

e

By

Ph

il F

ish

er

& J

osi

e G

od

da

rd

Se

pte

mb

er 2

02

1

11

Page 14: Risk and Audit Committee Agenda

-Ta

x g

ove

rna

nce

fram

ew

ork

-

Tax

con

trib

utio

n-

Tax

stra

teg

y-

Sig

nifi

can

t wo

rk u

nde

rta

ken

12

Page 15: Risk and Audit Committee Agenda

Pw

CIntr

odu

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n

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od

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ax

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ce F

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Co

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ax

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te a

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rt to

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dit

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isk

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mm

itte

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RC

.

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ocu

men

t pro

vid

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sum

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ore

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ant

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vice

Co

unc

il h

as

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m P

wC

du

ring

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e p

eri

od

e

nd

ed

31

Au

gus

t 2

021

.

•C

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cil’s

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x st

rate

gy

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ieve

d a

nd p

rop

ose

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or

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re y

ea

rs.

•A

mo

re g

en

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on

the

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en

viro

nm

en

t wh

ich

ma

y af

fect

Co

un

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refe

r P

art

T

wo

.

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tem

ber

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han

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i Dis

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t Co

unci

l

3

Tax

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ce F

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nt

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hen

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xplic

it re

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an

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with

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nce

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iew

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rs,

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app

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te t

ha

t Cou

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l ha

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nd

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to th

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me

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ith

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, a

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ith a

su

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ort

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risk

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em

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ase

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raft

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f th

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eg

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r C

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af.

Th

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ffe

ctiv

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ess

of

an

y st

rate

gy

is

on

ly o

ptim

ise

d o

nce

op

era

tion

alis

ed.

13

Page 16: Risk and Audit Committee Agenda

Pw

CCou

nci

l’s t

ax fi

gure

s

Co

un

cil’s

tax

figu

res

Cou

nci

l is

larg

ely

exe

mp

t fro

m in

com

e ta

x, w

ith t

he

ma

in e

xce

ptio

n b

ein

g in

com

e fr

om

CC

Os.

T

his

pos

itio

n m

ay

cha

nge

in f

utu

re a

s d

iscu

sse

d in

th

e r

ece

nt

tax

de

velo

pm

ents

se

ctio

n o

f th

is

rep

ort.

Th

e p

eri

od

of t

his

an

nua

l up

dat

e c

ove

rs t

he

pe

rio

d 1

Jul

y 2

02

0 t

o 3

1 A

ug

ust

20

21

. To

pro

vid

e a

n

ind

ica

tion

of

the

tot

al a

mo

unt o

f ta

x C

ou

nci

l is

resp

onsi

ble

fo

r, w

e h

ave

use

d f

igu

res

for

the

12

m

ont

hs

en

de

d 3

0 J

un

e 2

021

. Dur

ing

th

is p

eri

od

, C

oun

cil h

as

acco

un

ted

for

circ

a:

Sep

tem

ber

202

1W

han

gare

i Dis

tric

t Co

unci

l

4

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exp

ect

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ill in

cre

ase

in t

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up

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ye

ar

as

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lt o

f ch

ang

es

in t

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top

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rgin

al t

ax

rate

.

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no

te C

oun

cil a

lso

ha

s $

3,3

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,96

7.4

6 o

f tax

loss

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ava

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le t

o b

e c

arri

ed f

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ard

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the

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21

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me

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r. T

his

ab

ility

to

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set m

ay

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in t

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ture

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d w

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rge

Co

unc

il to

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ep

ab

rea

st

of

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velo

pm

ents

in t

his

are

a.

14

Page 17: Risk and Audit Committee Agenda

Pw

CTax

Ris

k M

anag

emen

t S

trat

egy

5

Sep

tem

ber

202

1W

han

gare

i Dis

tric

t Co

unci

l

Ac

tual

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se

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tra

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an

cia

l Ye

ar

to 3

0 J

un

e:

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22

20

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02

5

Pw

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ax

he

lpd

esk

fac

ilit

y

Pw

C o

nlin

e t

ax

po

lic

ies

& g

uid

es

Ind

ep

en

de

nt

tax

ev

alu

ati

on

s:

•G

ST

•P

AY

E/W

HT

/Kiw

iSa

ver

* (i

nc

l. d

ata

an

alyt

ics

)

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BT

Inc

om

e t

ax

retu

rn i

nd

ep

end

en

tly

rev

iew

ed

Ta

x d

isc

losu

re n

ote

s in

de

pe

nd

en

tly

rev

iew

ed

Ta

x a

ge

nc

y –

inc

om

e t

ax

Rep

ort

to

Au

dit

an

d R

isk

Co

mm

itte

e o

n t

ax

ris

k m

an

ag

eme

nt

Ex

tern

al

ad

vic

e s

ou

gh

t o

n m

ajo

r is

su

es

Ta

x f

un

cti

on

eff

icie

nc

y a

ss

ess

me

nt

Oth

er

tax

tra

inin

g p

rov

ide

d t

o s

taff

As

req

uir

ed

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s re

qu

ire

d

As

req

uire

d

As

req

uir

ed

As

req

uire

d

*Kiw

isa

ver

-K

iwiS

aver

in p

art

icul

ar is

a k

ey a

rea

of

conc

ern

for

our

clie

nts

gen

eral

ly a

s In

land

Rev

enue

ha

ve in

dica

ted

that

th

ey a

re r

am

pin

g u

p th

eir

data

an

alyt

ics

in t

his

are

a no

w t

hat

the

y h

ave

em

plo

yee

by

emp

loye

e da

ta a

vaila

ble

to t

hem

fo

llow

ing

the

pay

day

filin

g c

hang

es.

15

Page 18: Risk and Audit Committee Agenda

Pw

CTax

ad

vice

pro

vid

ed d

uri

ng

per

iod

Tax

ad

vice

so

ug

ht –

pe

rio

d e

nd

ed

31

Au

gust

20

21

Cou

nci

l se

t a T

ax

Ris

k M

an

ag

em

en

t Str

ate

gy

for

the

ye

ar

en

ded

30

Jun

e 2

02

1. C

ou

nci

l ha

s b

ee

n p

roac

tive

in a

chie

vin

g it

s p

lan

ned

str

ate

gy.

Fo

r th

e m

ost

par

t, th

e t

ax

com

plia

nce

of C

oun

cil h

as

be

en

‘bu

sin

ess

as

usu

al’ f

or

mu

ch o

f th

e y

ea

r w

ith t

he

va

riou

s ta

x re

turn

s (in

com

e ta

x, G

ST

, PA

YE

, F

BT

, e

tc.)

be

ing

file

d o

n t

ime

and

with

ou

t a

ny

ma

jor

con

cern

s b

ein

g r

aise

d.

Rel

ev

an

t w

ork

un

der

tak

en

th

rou

gh

ou

t th

e ye

ar

inc

lud

ed

: G

ST

ad

vice

in r

ela

tion

to

the

sig

nific

an

t acq

uis

itio

n o

f st

rate

gic

pro

pe

rtie

s. T

his

als

o in

clu

de

d a

rev

iew

of

the

vari

ous

pro

pe

rty

tran

sact

ions

to e

nsu

re th

e c

orr

ect

GS

T tr

eat

me

nt w

as

ap

plie

d.

Cou

nci

l als

o s

ou

gh

t ass

ista

nce

on

a n

um

be

r of

ad

ho

c q

ue

rie

s to

str

eng

then

the

ir b

usi

nes

s d

eci

sio

ns w

ith c

on

firm

atio

n o

f th

e p

ote

ntia

l im

pa

ct o

f th

e r

ele

van

t ta

x is

sue

s. T

he

se in

clu

de

d:

•D

eve

lopm

ent

co

ntr

ibu

tions

re

ga

rdin

g th

e p

ropo

sed

ve

stin

g o

f lan

d t

o C

ou

nci

l

•T

he

GS

T im

plic

atio

ns o

n im

port

ing

art

•T

he

FB

T tr

eat

me

nt o

f a t

rans

po

rt s

erv

ice

fo

r em

plo

yees

•T

he

GS

T tr

ea

tme

nt o

f in

sura

nce

pro

cee

ds

•T

he

tax

con

seq

ue

nce

s of

pu

rch

asi

ng

off

ice

eq

uip

men

t for

sta

ff w

ork

ing

fro

m h

om

e

•A

ssis

tan

ce w

ith a

dm

inis

tra

tive

ma

tte

rs in

re

latio

n t

o H

AP

T a

nd

Wha

nga

rei A

irp

ort

To

su

pp

ort

th

e o

ng

oin

g r

isk

ma

na

ge

me

nt,

Co

un

cil:

Con

tinu

ed

to

su

bsc

ribe

and

act

ive

ly u

se P

wC

’s o

nlin

e in

dir

ect

Tax

Po

licie

s an

d G

uid

es

•R

ece

ive

d a

ssis

tanc

e w

ith c

omp

letio

n a

nd

filin

g o

f th

e in

com

e ta

x re

turn

fo

r th

e y

ea

r e

nd

ed 3

0 J

un

e 2

02

0

•C

omm

issi

one

d P

wC

to

pro

vid

e a

n a

nn

ual u

pda

te

•C

ontin

ue

d t

o s

ub

scrib

e t

o P

wC

’s P

rope

rty

Gu

ide

We

no

te th

at

20

21

wa

s a

slig

htly

‘un

usu

al’

yea

r d

ue t

o C

ovi

d-1

9, a

lon

g w

ith t

he

va

riou

s lo

cal g

ove

rnm

ent i

ssu

es.

Ho

wev

er

this

ha

s no

t sig

nifi

can

tly im

pe

de

d o

n C

ou

nci

l ad

he

rin

g t

o its

Ta

x R

isk

ma

nag

em

ent

Str

ate

gy

and

th

ere

is a

co

ntin

ue

d a

spir

atio

n t

o p

ursu

e th

is w

ith C

ou

nci

l off

ice

rs in

ten

t on

co

ntin

uin

g to

fo

cus

on

ma

nag

ing

the

ta

x ri

sks

of

Co

unc

il. T

his

is p

osi

tive,

pa

rtic

ula

rly

giv

en

the

like

ly

incr

ease

d ‘u

ph

ea

val’

an

d d

istr

act

ion

s e

xpe

cte

d g

ive

n 3

wa

ters

, th

e R

eso

urc

e M

an

ag

eme

nt A

ct r

efo

rm, a

nd

the

Fu

ture

of

Loc

al G

ove

rnm

ent R

evi

ew

.

Sep

tem

ber

202

1W

han

gare

i Dis

tric

t Co

unci

l

6

16

Page 19: Risk and Audit Committee Agenda

-Ta

x D

eve

lop

me

nts

17

Page 20: Risk and Audit Committee Agenda

Pw

C

GS

T C

ha

ng

es

Alo

ng

with

a w

ide

var

iety

of

othe

r p

ropo

sed

ch

ange

s, t

he B

ill d

eta

ils a

num

ber

of

pro

pos

ed

GS

T a

me

ndm

ents

tha

t m

ay

be

rele

vant

to

loca

l aut

horit

ies.

Th

ese

incl

ude:

•M

ode

rnis

ing

the

GS

T in

voic

ing

rule

s a

nd in

form

atio

n an

d re

cord

-ke

epin

g r

equ

irem

ent

s, s

uch

as

rem

ovi

ng

the

re

quire

men

t fo

r ta

xpa

yers

to

obta

in a

ppr

ova

l fro

m In

lan

d R

eve

nue

to is

sue

buye

r-cr

eat

ed t

ax in

voic

es

(ho

wev

er,

o

ther

re

quire

men

ts r

em

ain)

.•

Dis

pos

al o

f as

sets

with

a m

ix o

f ta

xab

le a

nd

non

-tax

able

use

•C

lari

fica

tion

s to

th

e ap

plic

atio

n o

f th

e G

ST

gro

upi

ng r

ule

s •

Impr

ove

men

ts to

the

GS

T a

ppor

tion

men

t ru

les,

incl

udi

ng c

han

ges

to t

he a

ppl

ica

tion

of

the

app

ortio

nme

nt

rule

s to

a

ppre

ciat

ing

asse

ts a

nd p

rovi

din

g sm

alle

r ta

xpay

ers

to

app

ly t

o In

land

Rev

enue

for

app

rova

l to

use

an

alte

rnat

e a

ppor

tionm

ent

met

hod.

Am

end

men

t to

allo

w a

sec

ond

-han

d g

oods

inpu

t ta

x cr

edi

t on

sup

plie

s b

etw

een

asso

cia

ted

per

sons

.•

Am

end

men

ts r

elat

ing

to t

he

Co

mp

ulso

ry Z

ero

-Rat

ing

of la

nd t

rans

act

ion

s

Oth

er r

ele

van

t p

oin

ts o

f n

ote

th

at p

ote

nti

all

y im

pac

t C

ou

nci

l in

clu

de:

Inc

reas

e i

n t

he

mar

gin

al t

ax r

ate

to

39%

Fro

m 1

Apr

il 2

021

the

new

top

ma

rgin

al t

ax r

ate

of

39%

wa

s im

plem

ent

ed.

Thi

s a

pplie

s to

an

nual

per

sona

l in

com

e o

ver

$18

0,00

0. T

his

has

rep

ercu

ssio

ns f

or o

ther

tax

typ

es t

o m

itig

ate

risk

of

pot

entia

l dis

tort

ion

s p

artic

ular

ly a

roun

d av

oid

ing

the

new

hig

her

tax

rate

. A

cou

ple

of t

he

con

seq

uent

ial c

hang

es t

hat

are

imm

edi

atel

y re

leva

nt

for

Cou

ncil

incl

ude:

•F

BT

: T

he F

BT

ra

te o

n a

mou

nts

of a

ll in

clu

sive

pa

y o

ver

$12

9,68

1 w

ill b

e in

crea

sed

to 6

3.9

3% t

o e

nsu

re c

ons

iste

nt

trea

tmen

t of

cash

an

d n

on

-ca

sh r

emu

nera

tion

. T

his

also

mea

ns t

hat

app

lyin

g t

he s

ing

le r

ate

opt

ion

mea

ns a

pply

ing

th

is n

ew r

ate

of

63.

93%

to

all

bene

fits

pro

vid

ed.

Th

is is

a n

ota

ble

incr

ease

fro

m 4

9.2

5%.

Th

ere

are

ste

ps t

hat

can

be

take

n to

miti

gat

e th

e im

pac

t of

this

, and

it m

ake

s F

BT

a k

ey

focu

s a

rea

for

202

1/2

2.

•E

SC

T:

ES

CT

will

ris

e to

39

% o

n s

upe

ran

nua

tion

con

trib

utio

ns m

ade

for

an

emp

loye

e w

hos

e E

SC

T r

ate

th

resh

old

exc

eeds

$2

16,0

00.

G

ive

n a

not

able

nu

mb

er o

f E

SC

T r

ela

ted

issu

es

acro

ss o

ur

clie

nt b

ase

, it

will

be

even

mo

re

imp

orta

nt to

en

sure

Kiw

iSav

era

nd E

SC

T c

om

plia

nce

ob

liga

tion

s a

re m

et p

rosp

ect

ivel

y.

Mil

eag

e r

ate

Inla

nd

Re

ven

ue r

ele

ase

d O

pera

tiona

l Sta

tem

ent

19

/04

: “K

M 2

021”

on

27

Ma

y 2

021

. T

his

incr

eas

es

the

Tie

r O

ne r

ate

s to

7

9 ce

nts

for

all

veh

icle

typ

es

and

re

duce

s th

e T

ier

Tw

o ra

tes

to 2

7 ce

nts

for

pet

rol o

r d

iese

l ve

hicl

es

and

16 c

ent

s fo

r p

etro

l hyb

rid v

ehi

cle

s, w

ith e

lect

ric

vehi

cle

s re

mai

ning

the

sam

e a

t 9

cent

s.

Tax

Dev

elop

men

ts

A b

rief

ove

rvie

w o

f rel

evan

t ta

x d

evel

opm

ents

Ta

x B

ill –

Inc

om

e t

ax c

han

ge

s fo

r lo

cal

au

tho

riti

es

Fol

low

ing

Inl

and

Re

venu

e’s

dra

ft p

aper

en

title

d L

oca

l Aut

hori

ties

–D

ivid

ends

fro

m c

ounc

il co

ntro

lled

org

anis

atio

ns

and

loss

gro

upi

ngin

Mar

ch 2

021

, th

e T

axa

tion

(A

nnua

l Ra

tes

for

202

1–2

2, G

ST

, and

Rem

edia

l Mat

ters

) B

illw

as in

trod

uce

d o

n 8

Sep

tem

ber

20

21.

Thi

s B

ill in

clu

des

a n

um

ber

of p

ropo

sed

am

endm

ent

s th

at

wou

ld p

rofo

und

ly c

hang

e lo

cal g

over

nm

ent

taxa

tion.

Th

e to

ne

of

the

se p

rop

ose

d a

men

dmen

ts is

als

o s

urp

risin

g, a

s th

e co

mm

enta

ry s

tate

s th

at t

hes

e h

ave

com

e a

bou

t a

s a

res

ult

of

wan

ting

to

imp

rove

the

inte

gri

ty o

f lo

cal g

ove

rnm

ent

ta

xatio

n, s

ugge

stin

g t

hat

the

loca

l gov

ern

men

t se

cto

r ha

s h

ad a

n u

nfai

r a

dvan

tage

thr

oug

h th

ese

rul

es in

the

past

.

The

pro

pose

d a

men

dme

nts

incl

ude

d in

th

e B

ill a

re a

s fo

llow

s:

•T

rea

ting

divi

den

ds d

eriv

ed

by a

loca

l aut

horit

y fr

om

a w

holly

-ow

ned

cou

ncil-

cont

rolle

d o

rga

nisa

tion

(CC

O),

po

rt

com

pany

and

ene

rgy

com

pan

y a

s e

xem

pt in

com

e.

•D

enyi

ng

loca

l aut

horit

ies

a d

educ

tion

for

cha

ritab

le o

r ot

her

publ

ic b

ene

fit g

ifts

ma

de t

o d

onee

org

ani

satio

ns (

i.e.

no

ded

uctio

n fo

r do

natio

ns)

.

•L

imiti

ng

a lo

cal a

utho

rity’

s a

bilit

y to

cla

im d

educ

tion

s in

rel

atio

n to

fin

anc

e co

sts

to o

nly

fin

ance

cos

ts in

curr

ed:

-O

n lo

ans

mad

e to

a C

ounc

il-co

ntro

lled

trad

ing

org

anis

atio

n (

CC

TO

)

-O

n b

orro

win

gs t

o a

cqu

ire s

hare

s in

a g

roup

co

mpa

ny

that

is a

CC

TO

, and

-O

n b

ase

pric

e a

dju

stm

ent

s fo

r fin

an

cial

arr

an

gem

ents

invo

lvin

g C

CT

Os

•D

enyi

ng

loca

l aut

horit

ies

the

abi

lity

to c

onve

rt u

nu

sed

imp

uta

tion

cre

dits

to a

tax

loss

.

•E

nsu

ring

tha

t a

cre

dit w

ould

not

ari

se t

o a

cons

olid

ate

d gr

oup

’s im

put

atio

n cr

edi

t acc

oun

t (I

CA

) fo

r im

puta

tion

cre

dits

a

ttac

hed

to

a d

ivid

end

der

ive

d by

a lo

cal a

uth

ority

.

The

se g

ive

ris

e to

a n

umb

er o

f q

uest

ion

s th

at w

e w

ill b

e d

iges

ting

furt

her

, a

nd P

wC

inte

nds

on

ma

kin

g a

subm

issi

on

on

a n

umb

er o

f po

ints

alre

ady.

In

gene

ral i

t is

disa

ppo

intin

g th

at

the

se a

me

ndm

ents

ap

pear

to

ta

rge

t lo

cal g

ove

rnm

ent

, e

spe

cia

lly a

t th

is ti

me,

giv

en

the

curr

ent

bur

den

and

ch

alle

nge

s al

rea

dy b

ein

g fa

ced

by

the

se

cto

r.

An

y C

oun

cil w

ith a

gro

up

stru

ctu

re n

eed

s to

be

aw

are

of

thes

e p

ote

ntia

l cha

nges

an

d ca

re s

houl

d be

ta

ken

whe

n

pla

nni

ng f

or f

utu

re u

se o

f an

y cu

rre

nt lo

sse

s. W

e a

lso

reco

mm

end

ca

re is

tak

en

if g

rou

p re

stru

ctu

ring

or

cha

nges

are

p

lan

ned

to e

nsu

re t

her

e a

re n

o u

nexp

ecte

d ta

x im

plic

atio

ns.

So

far,

th

ere

has

bee

n no

ind

ica

tion

th

at h

isto

rica

l lo

sses

cu

rren

tly h

eld

will

be

req

uire

d t

o be

fo

rfei

ted.

The

am

end

men

ts a

re s

et

to a

ppl

y fo

r th

e 2

022-

202

3 a

nd la

ter

inco

me

ye

ars.

We

will

be

dis

cuss

ing

the

imp

lica

tions

for

Cou

ncil,

sho

uld

th

ese

pro

pose

d le

gisl

ativ

e ch

ange

s b

e en

acte

d, o

ver

the

com

ing

we

eks.

Sep

tem

ber

202

1W

han

gare

i Dis

tric

t Co

unci

l

8

18

Page 21: Risk and Audit Committee Agenda

Pw

C

Det

erm

ina

tion

EE

003

app

lies

until

31

Mar

ch 2

023

.

We

are

se

ein

g a

sig

nifi

cant

incr

ease

in q

uer

ies

from

Loc

al G

over

nm

ent

clie

nts

reg

ard

ing

flexi

ble

wor

king

arr

ang

eme

nt

par

ticu

larly

whe

re in

ord

er t

o a

ttra

ct a

ppr

opr

iate

tal

ent

to r

ole

s C

ounc

ils a

re e

nga

ging

em

plo

yees

an

d co

ntr

acto

rs fr

om

d

ista

nt

loca

tion

s. S

om

e a

re w

orki

ng r

em

ote

ly f

rom

ou

tsid

e t

he r

egio

n an

d so

me

are

tra

velli

ng f

requ

ently

to

the

reg

ion.

Inla

nd

Re

ven

ue r

ele

ase

d th

e O

per

atio

nal

Sta

tem

ent 1

9/05

: E

mp

loye

r p

rovi

ded

trav

el f

rom

hom

e to

a d

ista

nt w

ork

plac

e

inco

me

tax

(PA

YE

) an

d fr

ing

e b

enef

it ta

x in

De

cem

ber

201

9 w

hic

h p

rovi

des

som

e gu

idan

ce in

th

is a

rea

how

ever

th

ere

a

re s

ome

dis

crep

anci

es

betw

een

how

tra

vel i

s tr

eat

ed

and

how

acc

om

mo

datio

n is

tre

ate

d.

We

re

com

me

nd th

at

all

flexi

ble

and

re

mot

e w

ork

ing

arra

nge

men

ts C

ounc

il is

co

nsid

erin

g en

teri

ng in

to a

re d

iscu

ssed

with

the

fin

ance

tea

m p

rior

to

ag

reei

ng

with

an

em

ploy

ee.

Fai

lure

to

do

so

can

add

a c

onsi

der

abl

e un

expe

cte

d ta

x co

st.

We

not

e th

at

Inla

nd

Re

ven

ue r

ele

ase

d O

S 2

1/0

1 10

Ju

ne 2

021

Ope

ratio

nal S

tate

me

nt o

n t

he

Inco

me

tax

trea

tme

nt o

f a

ccom

mo

datio

n p

rovi

ded

to e

mpl

oye

es.

Whi

le n

o s

ubs

tant

ial c

hang

es h

ave

em

erg

ed it

doe

s co

nso

lida

te a

nu

mbe

r of

th

e va

rious

tax

ru

les

that

app

ly t

o ac

com

mo

datio

n p

aym

ent

s.

Ag

ain,

thi

s is

ve

ry t

opi

cal f

or

thos

e C

oun

cil’s

with

an

in

cre

asin

gly

rem

ote

wor

kfo

rce.

Mis

cel

lan

eou

s u

pd

ates

•R

esto

ring

de

pre

cia

tion

ded

uctio

ns f

or n

on-r

esi

den

tial b

uild

ing

s: D

epre

ciat

ion

ded

uctio

ns a

t 2%

has

bee

n re

intr

odu

ced

fo

r co

mm

erc

ial a

nd in

dus

tria

l bui

ldin

gs

fro

m th

e 2

020/

21 in

com

e ye

ar.

The

dep

reci

atio

n de

duct

ions

will

b

e av

aila

ble

to

all s

ecto

rs a

nd

will

app

ly t

o bo

th n

ew

an

d ex

istin

g bu

ildin

gs

on

a pe

rman

ent

bas

is.

•In

lan

d R

eve

nue

's p

resc

ribed

inte

rest

rat

e ha

s re

duc

ed

from

5.2

6% t

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g fr

om

hom

e c

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s (e

.g.

elec

tric

ity).

19

Page 22: Risk and Audit Committee Agenda

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20

Page 23: Risk and Audit Committee Agenda

4.2 Pressures on Capital Projects

Meeting: Risk and Audit Committee

Date of meeting: 22 September 2021

Reporting officer: Alan Adcock (General Manager – Corporate/CFO) and

Simon Weston (General Manager – Infrastructure)

1 Purpose

To update elected members on issues arising from the effects of the COVID-19 pandemic and the pressures they are having on the delivery of capital projects.

2 Recommendation

That the Risk and Audit Committee notes the information in this report.

3 Background

COVID-19 has had numerous impacts over the last 18 months. While New Zealand has been affected less than other countries, global issues are now starting to have an increasing effect on capital projects.

This in turn will have impacts on the costs attributed to Council’s capital works program. Potential responses at an individual project level include:

Accepting higher costs

Reducing project scope and/or benefit delivery

Deferring the project until conditions improve.

In terms of the overall capital works program, consideration should be given to the effects of:

The cumulative impact of project cost increases on Council’s debt position

Reduced service delivery if projects are not completed

Extended project completion dates.

4 Discussion

There are several issues are relevant to this situation. While each one is arguably ‘manageable’ in isolation, their inter-connectedness and cumulative effects are proving to be challenging. They include:

Dependency on global suppliers – many products and component parts are sourced off-shore. As well as issues with the supply of complete products, there are increasingly issues with products that have been labelled as “NZ manufactured’ actually being NZ assembled from (some) imported parts.

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Global shipping disruption – there are significant issues with global supply chains, and due to our isolated geographic position NZ is significantly disadvantaged. Shipping lines have reduced (or in some cases stopped) delivery to NZ, meaning lengthy delays or having to arrange re-delivery from other ports. As well as long delivery lead times, this has led to major increases in freight costs as shown in the graph below.

Recent issues with container management at Ports of Auckland has also illustrated the reliance of efficient end to end supply chains.

Building and Construction boom – While there were initial views that there would be a prolonged economic recession post-COVID, the opposite has prevailed in NZ. As well as acceleration in new home builds in response to the housing crisis, stimulus packages from Central Government have seen unprecedented levels of construction activity across all sectors. Coupled with the freight issues, this has had a direct effect on supply chains.

Supply Chain Logistics – It is becoming increasingly difficult to source materials within ‘normal’ timeframes, with long lead times becoming the norm. Whereas most materials could be ordered on a ‘just in time’ basis previously, detailed planning is required to ensure goods are available when needed to meet a construction schedule. This has led to the stock-piling of some materials (e.g. framing timber) which in turn is exacerbating supply shortages. In many cases delays in a single product type can mean an entire project is delayed. This is also placing pressure on prices.

Material prices are escalating across many fronts. As well as the issues noted above, the impacts of trade tensions between the US and China are seeing some commodity prices increase rapidly, with steel the most notable. However, virtually all construction materials are increasing at rates well above consumer inflation.

Product substitutions are one way to mitigate some of these issues but can lead to lower performance or require amendments to Building Consents There is likely to be considerable pressure on regulatory staff to treat these as on-site variations instead.

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Lockdowns have an obvious and immediate effect on projects as sites are closed (Level 4) or have to operate under constrained procedures (Levels 2 and 3). However, there are also challenges when different regions are under different levels. For example, a large amount of specialised equipment that is only required for WDC projects sporadically is owned by Auckland companies and transported to local sites as needed. This is not possible if Auckland is at Level 4, meaning project delays for WDC.

Bitumen supply will also change with NZ Refining ceasing production of bitumen in early 2021. At this stage indications are that bitumen will be supplied via Tauranga in the future, meaning significant increases in freight costs for all WDC roading projects (as well as maintenance)

Contractors’ risks have risen as result of these issues, and they are now responding. Very few (if any) will offer fixed price contracts, and those who do will probably include additional risk pricing. There will also be a reluctance to commit to fixed completion dates.

The report from EBOSS (attached) is a survey of senior managers from 240 building product and material suppliers to the construction industry in July 2021. These suppliers range from small to large companies, and across various construction components. It illustrates the concerns many have for the state of the sector and while the report focuses on the building sector, similar issues are being felt in the civil engineering space.

From a WDC perspective, the issues noted above will place pressure on the delivery of the current capital works program on time and on budget. Impacts are already being felt at an individual project level. Current observations include the following:

Issue Current Observation

Scarcity of Product Some products are hard to source and require significant lead time. Costs increases are partly due to product or component scarcity, and part due to risk associated with logistics of sourcing offshore, or components offshore

Scarcity of Skilled labour Some trade and professional services are difficult to attract and maintain. With low unemployment and construction buoyant, we are seeing cost increase due to labour demand and project delivery dates dependent on when skills are available.

Plant Specialist plant is either available or require long lead in waiting for availability.

Complexity Complex projects attract less interest from tenderers during buoyant times. This requires either a premium paid or the project de-risked for those tendering, both costing the client and we are seeing some of this.

International Markets related risk

Anything related to offshore sourcing, or project requiring offshore skills is demanding a premium to cover the actual cost of offshore services, and risk associated with logistics.

General price escalation Materials and labour are moving well ahead of council inflation cost indexes.

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Time related risks Providers are currently risk averse to time related constraints and as a result you pay for these constraints. This is an interesting mixed bag with some contractors refusing to price, or adding a premium, where other contractors require a gap in their works program to be filled, hence provide a competitive price.

Changes in supply A current example of this is bitumen, where previously the NZ Refining Company provided the product locally as part of the refining process. This product now has to be shipped in via an importer. We understand that one or more roading contractors will be bringing in product, however this attracts all the offshore and onshore logistical risks.

Supplier market We are observing issues between importers, distributers, and wholesalers. Some wholesalers cannot get product, due to the main national distributer dealing with either major clients or major wholesalers only.

Generally, we are seeing all of the above pressures to some degree on all projects. We try to minimise any cost escalation by matching what the market can provide, in terms of timeframes, material choices and installation techniques. From time to time we get a very competitive price that does not connect to observed market constraints, but that is usually associated with the commercial situation of a single contractor, rather than the market generally.

4.1 Financial/budget considerations At this stage it is difficult to quantify the impacts on a single project until it is completed. While the expectation is that project contingencies will provide an adequate buffer, this may be unrealistic if these conditions continue. Project Managers review costs regularly, with regular cost forecasts to completion now more important than ever. Where it appears that a project cannot be completed within the allocated budget the issue will be escalated through senior management and Elected Members as appropriate. Where there are significant cost pressures, a decision may have to be made to accept the financial consequences (e.g. via increased debt funding), remove or delay other projects, or reduce project scope.

4.2 Risks As well as financial risks, there is a high probability that projects will not be completed on time. This could adversely affect service delivery, disrupt other plans, and/or have a knock-on effect with delays in other projects.

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5 Conclusion Over the next 12-18 months there will be ongoing pressures on the delivery of capital projects, more than likely leading to cost increases and delays in completion. While Project Managers will try to mitigate these issues, where this cannot be achieved consideration will have to be given to the direct impacts on Council’s overall financial position and planned capital program set out in the Long Term Plan. Elected Members will be kept apprised of the situation through existing reporting avenues, with additional measures taken (including bringing agenda items to Council) where appropriate.

6 Significance and engagement

The decisions or matters of this agenda do not trigger the significance criteria outlined in Council’s Significance and Engagement Policy, and the public will be informed via agenda publication on the website.

7 Attachment

1. EBOSS – Construction Supply Chain Report

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supply CHAIN

2021

C o n s t r u c t i o n

r e p o r t

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240The construction industry is at a critical point of supply and

demand, with supply constrained by the ongoing impacts of Covid,

and a demand boom with residential and commercial consenting at

record levels.

A perfect storm of factors has meant that the construction industry is

battered weekly with price increases and delays in the supply of products.

This survey provides real data on the current and future state of the

building product supply chain in a space dominated by media and word

of mouth, data that can help specifiers and builders to better plan ahead.

We would like to acknowledge the support of BRANZ in making this

report available.

SUPPLIERS SURVEYED ACROSS STRUCTURE, ENCLOSURE, INTERIOR, FINISH, EXTERNAL, AND OTHER CATEGORIES

THE SURVEY

Note: The ratings in some of the stacked bar charts may not add to 100%. This is due to rounding.

EBOSS SUPPLY CHAIN REPORT 2021 — 02

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SURVEY SAMPLE PROFILE

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EBOSS SUPPLY CHAIN REPORT 2021 — 03

There has been so much talk in the media about the supply and pricing situation in the construction industry, yet to date there has been very little primary data to back up the reporting.

The focus of this work is to bring real data to the table so that we as an industry can start to talk about how we need to respond in a world still impacted by Covid-19.

SETTING THE SCENEWe surveyed senior managers from

240 building product and material

suppliers to the construction

industry in July 2021. These

suppliers range from small to large

companies, and across construction

components: structure, enclosure,

interior, finish, external, and other

categories. On the right is the profile

of businesses who responded to the

survey:

21%

30%

29%

17%

12%

24%

17%

28%

27%

10%

18%

24%

8%

11%

STRUCTURE

ENCLOSURE

INTERIOR

FINISH

EXTERNAL

OTHER

1-10

11-50

50+

<$2M

$2M-$9.9M

$10M-$49.99M

$50M OR MORE

I’D RATHER NOT SAY

CATEGORY

NUMBER OF EMPLOYEES

REVENUE

BASE: Total Sample n=240

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EBOSS SUPPLY CHAIN REPORT 2021 — 04

The categories are described as:The categories are described as:

Structure: Structure: Aluminium, Composite Panels for Floors and Walls, Concrete, Aluminium, Composite Panels for Floors and Walls, Concrete,

Fasteners and Connectors, Masonry, Plastics, Site Safety and Roof Access Fasteners and Connectors, Masonry, Plastics, Site Safety and Roof Access

Equipment, Stainless Steel, Steel, Structural Systems, Structural TimberEquipment, Stainless Steel, Steel, Structural Systems, Structural Timber

Enclosure:Enclosure: Awnings and Canopies, Enclosure Adhesives, Sealants and Awnings and Canopies, Enclosure Adhesives, Sealants and

Fasteners, Enclosure Balustrades and Stairs, Exterior Decorative Items, Fasteners, Enclosure Balustrades and Stairs, Exterior Decorative Items,

Flashings and Expansion Joints, Glazing, Insulation, Roofing and Decking, Flashings and Expansion Joints, Glazing, Insulation, Roofing and Decking,

Tanking and Pre-Cladding, Wall Cladding, Windows, and DoorsTanking and Pre-Cladding, Wall Cladding, Windows, and Doors

Interior: Interior: Ceiling Systems, Floors, Furniture, Hardware, Joinery Fixtures Ceiling Systems, Floors, Furniture, Hardware, Joinery Fixtures

and Appliances, Partitions and Interior Doors, Signs and Features, Wall, and Appliances, Partitions and Interior Doors, Signs and Features, Wall,

and Ceiling Liningsand Ceiling Linings

Finish: Finish: Applied Coatings, Carpeting, Flooring Ancillaries, Flooring Applied Coatings, Carpeting, Flooring Ancillaries, Flooring

Underlays, Overlay Flooring and Wall Panels, Painting, Decoration Underlays, Overlay Flooring and Wall Panels, Painting, Decoration

and Coating, Resilient Surfacing, Tilingand Coating, Resilient Surfacing, Tiling

External: External: Engineering Works, External Heating, Landscaping, Roads Engineering Works, External Heating, Landscaping, Roads

and Paving, Stretched Fabric Systemsand Paving, Stretched Fabric Systems

Other: Other: Services, Central Vacuum Systems, Communications and Controls, Services, Central Vacuum Systems, Communications and Controls,

Fire Safety, Heating and Cooling, Lighting and Electrical, Plumbing Fire Safety, Heating and Cooling, Lighting and Electrical, Plumbing

and Drainage, Sanitaryware, Tapware, Transport, Ventilation and Air and Drainage, Sanitaryware, Tapware, Transport, Ventilation and Air

ConditioningConditioning

SUPPLY AND PRICING ISSUES ARE AS WIDESPREAD AS THE MEDIA SUGGESTS

We asked suppliers if they were currently experiencing any issues We asked suppliers if they were currently experiencing any issues

supplying the market, and eight in ten suppliers said they were. supplying the market, and eight in ten suppliers said they were.

Larger businesses are more likely to be experiencing issues supplying the Larger businesses are more likely to be experiencing issues supplying the

market. Among those with under $2m in revenue 61% are having issues market. Among those with under $2m in revenue 61% are having issues

with supply, compared to 85% of those with revenue of $50m or more. with supply, compared to 85% of those with revenue of $50m or more.

These larger businesses are somewhat more reliant on imports (95% These larger businesses are somewhat more reliant on imports (95%

of those with revenue between $10m and $49m rely on imports or of those with revenue between $10m and $49m rely on imports or

imported components, while 90% of $50m+ revenue businesses do so). imported components, while 90% of $50m+ revenue businesses do so).

This compares to 83% of businesses with under $2m revenue relying on This compares to 83% of businesses with under $2m revenue relying on

imports or imported components. imports or imported components.

“ NZ CONSUMERS, BUILDERS, AND SPECIFIERS NEED TO UNDERSTAND THAT SUPPLIERS ARE DOING EVERYTHING POSSIBLE, BUT THE MARKET HAS SEISMICALLY SHIFTED, AND UNLESS DEMAND DECREASES, WHAT WE SEE IN CURRENT LEAD TIMES IS LIKELY TO BE THE “NEW NORMAL” FOR THE FORESEEABLE FUTURE.”

“ TO DATE WE HAVE NOT BEEN ABLE TO BUILD ANY ADDITIONAL STOCK OR COVERAGE, DUE TO LOCAL DEMAND CONTINUOUSLY EXCEEDING OUR ABILITY TO SUPPLY. TO PUT ADDITIONAL PERSPECTIVE ON HOW BAD THE SITUATION IS, WE HAVE TAKEN ON NO NEW BUSINESS NOW FOR OVER A YEAR. THE GROWTH WE HAVE IS ALL WITHIN OUR EXISTING CUSTOMER BASE.”

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The key point here is that supply issues are widespread; The key point here is that supply issues are widespread;

regardless of product category, business size or revenue level, regardless of product category, business size or revenue level,

the majority of suppliers are experiencing supply issues. Our the majority of suppliers are experiencing supply issues. Our

aim here is not to add to the panic in the market but to take this aim here is not to add to the panic in the market but to take this

data and understand what we as an industry can do to mitigate data and understand what we as an industry can do to mitigate

these issues, and work with suppliers to ensure we maintain these issues, and work with suppliers to ensure we maintain

productivity and supply over trying times. productivity and supply over trying times.

Our survey has highlighted four key areas of concern that Our survey has highlighted four key areas of concern that

we need to address as an industry. These issues are: we need to address as an industry. These issues are:

1. Dealing with the logistics situation1. Dealing with the logistics situation

2. Considering the potentially hidden price impacts and 2. Considering the potentially hidden price impacts and

sustainability of our supply chainsustainability of our supply chain

3. Operating in a context of a global market that is forecast 3. Operating in a context of a global market that is forecast

to grow furtherto grow further

4. Appropriate staffing for the supply side of the construction 4. Appropriate staffing for the supply side of the construction

industryindustry

The solution for this is not stockpiling of product or fear The solution for this is not stockpiling of product or fear

mongering. It needs to be a concerted effort from stakeholders mongering. It needs to be a concerted effort from stakeholders

across the construction industry, including suppliers, architects, across the construction industry, including suppliers, architects,

specifiers, builders, clients, industry stakeholders and government. specifiers, builders, clients, industry stakeholders and government.

This report will take the reader through each of these four areas This report will take the reader through each of these four areas

of concern, paint a picture of the forecasts for supply over the of concern, paint a picture of the forecasts for supply over the

next six months, and finish with what is needed as a cross-next six months, and finish with what is needed as a cross-

industry response to these issues.industry response to these issues.

BASE: Total Sample n=240

Question: Are you currently experiencing any issues supplying the market?

<$2M

$2M - $9.9M

$10M - $49.9M

$50M +

AVERAGE

79%76%

61%

82%85%

% HAVING ISSUES SUPPLYING THE MARKET BY REVENUE

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OF ALL PRODUCT SOLD IN NZ IS EITHER IMPORTED OR CONTAINS

IMPORTED COMPONENTS NOT EASILY REPLACED BY DOMESTIC

SUPPLY.

90%

BASE: n=240

Question: Do you manufacture any final products in NZ or is the final product supplied complete from offshore?

Question: Do you currently rely on imported components to manufacture your final products?

“ FREIGHT COSTS, PARTICULARLY SHIPPING, HAVE INCREASED ALMOST 100% IN THE LAST 6 MONTHS.”

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1. SH I PP ING & LOG IST ICS ARE OUR B IGGEST H INDRANCE TO SUPPLY R IGHT NOWThe supply of construction materials The supply of construction materials

to New Zealand is at the mercy of to New Zealand is at the mercy of

imported product. Even products imported product. Even products

manufactured in NZ have a high manufactured in NZ have a high

reliance on imported components reliance on imported components

that cannot feasibly be replaced by that cannot feasibly be replaced by

domestic product.domestic product. It is clear from It is clear from

our survey that we have a logistics our survey that we have a logistics

issue that drives the supply issue, issue that drives the supply issue,

and this is not simply a supply issue and this is not simply a supply issue

on its own. on its own.

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INCREASED COST OF FREIGHT

WORLDWIDE SHIPPING ISSUES

FREIGHT LEAD TIMES

DELAYS AT NZ PORTS

INCREASED COST OF MATERIALS AND PRODUCTS FROM OFFSHORE

FREIGHT AVAILABILITY

INCREASED DOMESTIC DEMAND

INCREASED COST DOMESTICALLY

SHORTAGE OF SUPPLY OF COMPONENT MATERIALS

INABILITY TO FIND ENOUGH STAFF

RISING STAFFING COSTS

SHORTAGE OF SUPPLY OF FINISHED PRODUCTS

SKILLED WORKERS UNABLE TO GAIN ENTRY INTO NZ

INCREASED EXPORT DEMAND

67%

65%

65%

61%

43%

34%

62%

59%

33%

28%

23%

18%

15%

9%

FREIGHT RELATED ISSUES

OTHERS

A full 90% of construction A full 90% of construction

products sold in New Zealand products sold in New Zealand

are either imported finished are either imported finished

product or manufactured product or manufactured

locally from imported locally from imported

components. The position components. The position

around supply is quite around supply is quite

different for those who rely different for those who rely

on imports vs. domestic on imports vs. domestic

product. 91% of those who product. 91% of those who

rely on imports say they’re rely on imports say they’re

experiencing issues supplying experiencing issues supplying

the market, compared to just the market, compared to just

58% for those wholly reliant 58% for those wholly reliant

on domestic supply.on domestic supply.

The challenges surrounding The challenges surrounding

imports are multi-faceted. imports are multi-faceted.

They include:They include:

• The cost of freight and

insurance

• The availability of freight

• The lead times of freight

– getting out of ports

• The delays at NZ ports

BASE: n=240

Question: Which (if any) of the following factors are impacting your business and ability to supply right now?

79% ARE EXPERIENCING AT LEAST ONE OF THESE FIVE ISSUES RELATED

TO FREIGHT

FREIGHT ISSUES ARE EXPERIENCED BY FOUR IN FIVE SUPPLIERS

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These issues are then exacerbated by increasing demand from the NZ These issues are then exacerbated by increasing demand from the NZ

market, effectively giving the construction industry a one-two punch to market, effectively giving the construction industry a one-two punch to

the stomach: constrained logistics cutting supply and increased demand the stomach: constrained logistics cutting supply and increased demand

spreading what supply we do have ever-thinner.spreading what supply we do have ever-thinner.

We asked businesses what issues they felt were impacting their ability We asked businesses what issues they felt were impacting their ability

to supply the market, their responses were dominated by freight and to supply the market, their responses were dominated by freight and

logistics issues.logistics issues.

The cost of materials from offshore is certainly an issue, but freight stands The cost of materials from offshore is certainly an issue, but freight stands

out as four in five of all companies are dealing with at least one issue out as four in five of all companies are dealing with at least one issue

concerning freight. Companies are doing their best to respond, some of concerning freight. Companies are doing their best to respond, some of

the initiatives they are trying specifically related to freight include:the initiatives they are trying specifically related to freight include:

Airfreight where Airfreight where

appropriateappropriate

“ Larger investment in inventory, larger “ Larger investment in inventory, larger

expenditure for air freight, longer planning lead expenditure for air freight, longer planning lead

times. Working closely with suppliers and freight times. Working closely with suppliers and freight

providers to mitigate cost increases and delays.”providers to mitigate cost increases and delays.”

Increasing ordering Increasing ordering

lead timeslead times

“ The issues with global logistics as a whole, have “ The issues with global logistics as a whole, have

forced us to place orders 2-3 months earlier. The forced us to place orders 2-3 months earlier. The

risk in doing so is increased pressure on cash risk in doing so is increased pressure on cash

flow and the possibility that freight arrives earlier flow and the possibility that freight arrives earlier

than expected and we sit on excess stock.”than expected and we sit on excess stock.”

Maintaining higher Maintaining higher

stock levelsstock levels

“ We are currently buying larger quantities than “ We are currently buying larger quantities than

before to bolster stock. Airfreighting where before to bolster stock. Airfreighting where

possible if demand is high and increasing our possible if demand is high and increasing our

lead time expectations for custom orders.”lead time expectations for custom orders.”

Increasing freight Increasing freight

volumesvolumes

“ We have committed to more regular shipments “ We have committed to more regular shipments

to maintain volumes of freight in transit.”to maintain volumes of freight in transit.”

Building power Building power

in scalein scale

“ Coordinated purchases with other branches “ Coordinated purchases with other branches

around the world, consolidating air freights around the world, consolidating air freights

and sea freights.”and sea freights.”

Shifting shipping Shifting shipping

strategystrategy

“ We are looking at changing shipping lines we “ We are looking at changing shipping lines we

normally use and instead of FCL shipments normally use and instead of FCL shipments

doing more LCL shipments as it seems a little doing more LCL shipments as it seems a little

easier to book LCL. But LCL costs a lot more easier to book LCL. But LCL costs a lot more

in freight!”in freight!”

The concern that becomes apparent in the supplier response to freight The concern that becomes apparent in the supplier response to freight

issues is that businesses are putting themselves in a riskier position. issues is that businesses are putting themselves in a riskier position.

Higher stock holdings, more product on the water at any given time, Higher stock holdings, more product on the water at any given time,

and increased freight cost all impact cash flow. Alongside issues and increased freight cost all impact cash flow. Alongside issues

around staffing (where attracting good staff requires higher salaries) around staffing (where attracting good staff requires higher salaries)

and other costs, this creates a risky situation. Business failures are and other costs, this creates a risky situation. Business failures are

a risk any time we see a boom in demand – both on the supply and a risk any time we see a boom in demand – both on the supply and

demand side of the construction industry. We need to consider how demand side of the construction industry. We need to consider how

suppliers can be supported not only with logistics but with cash flow suppliers can be supported not only with logistics but with cash flow

through these global freight issues.through these global freight issues.

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2. HIDDEN PRICE IMPACTS AND SUSTAINABILITY OF OUR SUPPLY CHAINAs noted, cost pressures due As noted, cost pressures due

to increased freight cost and to increased freight cost and

management of freight are having management of freight are having

a big impact on supplier cash a big impact on supplier cash

flow. However, further data within flow. However, further data within

the survey suggests that while the the survey suggests that while the

demand aspect of the industry demand aspect of the industry

has been hit with substantial price has been hit with substantial price

increases in the last six months, increases in the last six months,

the full impact of supplier cost the full impact of supplier cost

increases have not been realised increases have not been realised

by the market.by the market.

We asked suppliers to rate how We asked suppliers to rate how

much their cost to buy in and much their cost to buy in and

their cost to sell at had changed their cost to sell at had changed

over the last six months. While over the last six months. While

over half say that their buy-in over half say that their buy-in

costs have increased significantly, costs have increased significantly,

only 16% say that the cost they only 16% say that the cost they

sell at has increased significantly. sell at has increased significantly.

What’s more, only 11% predict that What’s more, only 11% predict that

they’ll increase their cost to the they’ll increase their cost to the

market significantly in the next market significantly in the next

six months.six months.

BASE: n=240

Question: Thinking about the market and your supply over the last six months, please rate your experience with…?

Question: Based on your experience of how the market is performing, what do you expect in terms of…?

COST YOU BUY IN AT

COST YOU SELL TO MARKET AT

50%

27%

16%

11% 68%

16%16%

44% 1%

1%

1%

1%

57%

21%21%

5%5%

15%15%

67%

LAST 6 MONTHS

LAST 6 MONTHS

NEXT 6 MONTHS

NEXT 6 MONTHS

INCREASED SIGNIFICANTLY INCREASED SLIGHTLY STAYED THE SAME

DECREASED SLIGHTLY DECREASED SIGNIFICANTLY

THERE IS A DISCREPANCY IN THE INCREASES FOR COST TO BUY IN VS. COST TO THE MARKET

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What this suggests is that margins are being squeezed for suppliers. What this suggests is that margins are being squeezed for suppliers.

Many do not seem able to pass on the full cost of increases to the market, Many do not seem able to pass on the full cost of increases to the market,

so they’re taking a hit themselves. This might be a short term trend based so they’re taking a hit themselves. This might be a short term trend based

on commitments to historical fixed price contracts, however, this needs on commitments to historical fixed price contracts, however, this needs

to be monitored. If this trend continues this might start to mean the to be monitored. If this trend continues this might start to mean the

viability and sustainability of businesses to supply will be impacted, and viability and sustainability of businesses to supply will be impacted, and

again could contribute to the closure of these businesses if not managed again could contribute to the closure of these businesses if not managed

well. Another potential scenario the market could be faced with is price well. Another potential scenario the market could be faced with is price

increases over a longer term as companies try to recoup some of the increases over a longer term as companies try to recoup some of the

lost margin (or in fact, losses) faced over the immediate lockdown and lost margin (or in fact, losses) faced over the immediate lockdown and

recovery period.recovery period.

We asked suppliers whether they anticipated the prices they buy and We asked suppliers whether they anticipated the prices they buy and

sell at to remain stable, reduce, or increase – and if increase, by what sell at to remain stable, reduce, or increase – and if increase, by what

margin. Accounting for those who thought prices would remain stable or margin. Accounting for those who thought prices would remain stable or

decrease, the anticipated average price to market increase in the next six decrease, the anticipated average price to market increase in the next six

months is still below the anticipated buy-in cost increase (see chart on months is still below the anticipated buy-in cost increase (see chart on

next page).next page).

What this means is that suppliers have taken a hit already, and don’t What this means is that suppliers have taken a hit already, and don’t

expect to pass on the full hit over the next six months, and may in fact expect to pass on the full hit over the next six months, and may in fact

take even more of a hit in the future. It’s also worth noting that the chart take even more of a hit in the future. It’s also worth noting that the chart

shows only the average increase; the range varies greatly within each shows only the average increase; the range varies greatly within each

category. We are unable to show that data due to commercial sensitivity category. We are unable to show that data due to commercial sensitivity

for our survey participants. However, it is further evidence of just how for our survey participants. However, it is further evidence of just how

much pressure suppliers are under now.much pressure suppliers are under now.

Ultimately, we believe that the true impact of price increases has not Ultimately, we believe that the true impact of price increases has not

been felt by clients and property owners. Suppliers are squeezing been felt by clients and property owners. Suppliers are squeezing

margins and looking for cost efficiencies elsewhere to try and keep margins and looking for cost efficiencies elsewhere to try and keep

price increases to a reasonable level. At some point, these efforts will price increases to a reasonable level. At some point, these efforts will

start to impact supply. We need to work together with suppliers to start to impact supply. We need to work together with suppliers to

ensure we have a sustainable and competitive supply chain beyond ensure we have a sustainable and competitive supply chain beyond

the next 6 to 12 months.the next 6 to 12 months.

“ UNFORTUNATELY, WE ARE HAVING TO PASS ON PRICE INCREASES DUE TO SIGNIFICANT RISE IN RAW MATERIAL COSTS AND SHIPPING INCREASES. CURRENTLY, WE HAVE NOT PASSED ON THE FULL IMPACT AND WILL HAVE FURTHER INCREASES IN 2022.”

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STRUCTURE

ENCLOSURE

INTERIOR

FINISH

EXTERNAL

OTHER

52%

LAST SIX MONTHS

NEXT SIX MONTHS

BASE: n=240

Question: For each material where the cost you buy at has increased, what has the proportion of cost increase been compared to six months ago?

COST YOU SELL AT COST YOU BUY IN AT

12% 10%

12% 6%

12% 9%

14% 5%

9% 6%

9%

9% 6%

16%

17% 9%

14% 10%

16% 6%

14% 7%

15% 8%

AVERAGE PRICE INCREASES BY CATEGORY

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“ WE HAVE QUADRUPLED OUR NORMAL STOCK ORDERING/HOLDINGS IN AN ATTEMPT TO COMBAT INCREASED SHIPPING TIMES. THIS, ALONG WITH INCREASED SHIPPING COSTS (MORE THAN DOUBLE) HAS MEANT WE HAVE HAD TO PASS ON A PRICE RISE. CIRCA 5% AT THIS STAGE BUT SEE US HAVING TO DO THIS AGAIN SHORTLY.”

“ INCREASED COSTS ARE BEING PASSED ON BUT WE HAVE ABSORBED SOME TO MINIMIZE THE IMPACT OF PROJECTS THAT ARE CLOSE TO STARTING BUT PRICED AT OLD RATES.”

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3. WE’RE OPERATING IN A HOT GLOBAL CONTEXTWe cannot look at the New We cannot look at the New

Zealand construction industry Zealand construction industry

and supply in isolation from and supply in isolation from

the global context. Freight the global context. Freight

has been our biggest issue to has been our biggest issue to

date, but we have been in a date, but we have been in a

somewhat sheltered position somewhat sheltered position

in that demand internationally in that demand internationally

has been subdued due to the has been subdued due to the

Covid crisis playing out in the Covid crisis playing out in the

major markets of USA, UK, major markets of USA, UK,

Europe, China and India.Europe, China and India.

With vaccination uptake levels With vaccination uptake levels

reaching critical milestones reaching critical milestones

and nations opening back and nations opening back

up from lockdowns, we are up from lockdowns, we are

seeing a surge in construction seeing a surge in construction

demand globally. The US is demand globally. The US is

working on the basis of a working on the basis of a

15-year housing boom, and 15-year housing boom, and

both China and India expect both China and India expect

construction demand to grow construction demand to grow

by around 12-13%.by around 12-13%.

USA CHINA INDIA

15YR 12.4% 13%USA IS GOING INTO A

15 YEAR HOUSING BOOMCHINA CONSTRUCTION

INDUSTRY IS EXPECTED TO GROW BY 12.4% IN 2021

INDIA CONSTRUCTION INDUSTRY IS EXPECTED TO

GROW BY 13% IN 2021

Source: Reuters Source: Q4 2020 Global Construction Survey, Research & Markets

Source: Businesswire

WHAT DOES THIS MEAN FOR THE ABILITY TO GET THE SUPPLY WE NEED?

RESOLVING FREIGHT IS PART OF THE STORY, THOUGH WE ALSO NEED TO CONSIDER SUPPLY IN A WORLD WHERE OTHER SIGNIFICANT NATIONS ARE BOOMING

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NEW ZEALAND IS A RELATIVELY SMALL MARKET IN THE GLOBAL PICTURE (2020)

$11.7TRILLION (USD)

*

GLOBAL CONSTRUCTION INDUSTRY

GLOBAL GROWTH (3.5% ANTICIPATED)

NEW ZEALAND CONSTRUCTION

INDUSTRY

$14.4** BILLION (USD)

$409* BILLION (USD)

* Source: https://www.expertmarketresearch.com/pressrelease/construction-market ** Source: Stats NZ, converted to USD

The issue this creates is that The issue this creates is that

New Zealand is a small market New Zealand is a small market

in the global context, in fact just in the global context, in fact just

0.1% of the global construction 0.1% of the global construction

industry in 2020. industry in 2020.

The global construction The global construction

industry has been forecast to industry has been forecast to

grow at a CAGR (cumulative grow at a CAGR (cumulative

average growth rate) of 3.5% average growth rate) of 3.5%

during 2021-2026 to $14.4 during 2021-2026 to $14.4

trillion (USD) by 2026*. This trillion (USD) by 2026*. This

annual growth is 28 times annual growth is 28 times

the size of the total NZ the size of the total NZ

construction industry, every construction industry, every

year, for the next 4 years.year, for the next 4 years.

As these nations come back As these nations come back

online, we’ll be competing online, we’ll be competing

for product and shipping for product and shipping

availability. availability.

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EXPERIENCED SIGNIFICANT INCREASE IN CONSTRUCTION WORKLOAD TO THE END OF Q1 2021*

NEW ZEALAND

AUSTRALIA

EGYPT

EXPECT A SIGNIFICANT INCREASE IN CONSTRUCTION WORKLOAD NEXT 12 MONTHS (TO Q1 2022*)

NETHERLANDS

SWITZERLAND

POLAND

GREECE

SAUDI ARABIA

SRI LANKA

NIGERIA

PHILIPPINES

BRAZIL

NEW ZEALAND

AUSTRALIA

EGYPT

CHINA

INDIA

USA

CANADA

UK

IRELAND

Freight will likely continue to be tight for the next 12 to 18 months as Freight will likely continue to be tight for the next 12 to 18 months as

shipping companies shift their focus elsewhere, making it harder to shipping companies shift their focus elsewhere, making it harder to

achieve increased imports to meet demand.achieve increased imports to meet demand.

The recent 2021 Q1 report from Rider Levett Bucknall states: The recent 2021 Q1 report from Rider Levett Bucknall states:

“We do not expect that supply issues and shipping costs will revert “We do not expect that supply issues and shipping costs will revert

to some sort of normality for the next 12 to 18 months once the effects to some sort of normality for the next 12 to 18 months once the effects

of the pandemic reduce. As governments stimulate other economies of the pandemic reduce. As governments stimulate other economies

and as borders open, we expect that commodity prices, however, will and as borders open, we expect that commodity prices, however, will

remain high.”remain high.”

What this all points to is that New Zealand is a small part of a larger What this all points to is that New Zealand is a small part of a larger

global market that is struggling to cope with forecast growth. In June global market that is struggling to cope with forecast growth. In June

Reuters reported that the US has the highest number of housing Reuters reported that the US has the highest number of housing

consents issued that are still yet to be built since 1999. There is a huge consents issued that are still yet to be built since 1999. There is a huge

amount of pressure in the US market alone. New Zealand will struggle amount of pressure in the US market alone. New Zealand will struggle

to get supply in the face of this, let alone shipping – unless we can start to get supply in the face of this, let alone shipping – unless we can start

to protect some supply and shipping capacity.to protect some supply and shipping capacity.

*Source: RICS Q2 2021 Global Construction Monitor – Expected workloads next 12 months

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4. STAFFING ISSUES ARE IMPACTING COMPANY SERVICING ABILITYWhen asked what issues are When asked what issues are

impacting servicing ability, impacting servicing ability,

around a quarter talked about around a quarter talked about

the inability to find enough the inability to find enough

staff (28%), rising staffing staff (28%), rising staffing

costs (23%), and skilled costs (23%), and skilled

workers unable to gain entry workers unable to gain entry

to NZ (15%).to NZ (15%).

As it stands, 40% say they As it stands, 40% say they

don’t have enough staff to don’t have enough staff to

meet current demand. The meet current demand. The

situation worsens when we situation worsens when we

look at future demand, with look at future demand, with

over half (56%) saying they over half (56%) saying they

don’t have enough staff to don’t have enough staff to

meet future demand.meet future demand.

40%

NOT ENOUGH STAFF TO MEET CURRENT DEMAND

NOT ENOUGH STAFF TO MEET ANTICIPATED FUTURE DEMAND

56%

BASE: n=240

Question: Which of the following best describes your staffing situation with regards to both current and forward market demands?

OVER HALF ANTICIPATE THEY WON’T HAVE ENOUGH STAFF TO MEET FUTURE DEMAND

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50% of all suppliers surveyed say they’re looking for staff now, and a third 50% of all suppliers surveyed say they’re looking for staff now, and a third

(34%) said they’d be looking in the next six months. Worryingly, of those (34%) said they’d be looking in the next six months. Worryingly, of those

looking for staff or planning to do so, 53% said they weren’t confident looking for staff or planning to do so, 53% said they weren’t confident

they could find enough skilled staff to meet demand.they could find enough skilled staff to meet demand.

We frequently hear conversation about the lack of skilled staff available We frequently hear conversation about the lack of skilled staff available

for trades, less so for the lack of staff supplying these trades. Given the for trades, less so for the lack of staff supplying these trades. Given the

increased demand, many are asking more of their staff – working longer increased demand, many are asking more of their staff – working longer

hours, more productivity and cost efficiencies. Employees are feeling hours, more productivity and cost efficiencies. Employees are feeling

overwhelmed as a result, resulting in increased turnover, or leading to overwhelmed as a result, resulting in increased turnover, or leading to

increased wages to keep staff happy.increased wages to keep staff happy.

In addition, the lack of qualified staff available means suppliers are having In addition, the lack of qualified staff available means suppliers are having

to take on staff who aren’t optimal, further placing strain on production to take on staff who aren’t optimal, further placing strain on production

and costs.and costs.

What this means is that businesses that supply products are further What this means is that businesses that supply products are further

constrained by the ability to hire good staff. Even if we can achieve a constrained by the ability to hire good staff. Even if we can achieve a

smoother flow of imports, we still need capacity in NZ to be able to smoother flow of imports, we still need capacity in NZ to be able to

manufacture and dispatch domestically. Suppliers have expressed a manufacture and dispatch domestically. Suppliers have expressed a

desire for assistance from the government in freeing up immigration desire for assistance from the government in freeing up immigration

barriers and easing the cost burden. Recent increases in the minimum barriers and easing the cost burden. Recent increases in the minimum

wage and sick pay have impacted costs, further adding to increases in wage and sick pay have impacted costs, further adding to increases in

the cost to supply to the market.the cost to supply to the market.“ WE INITIALLY INCREASED HOURS OF PRODUCTION TO TRY AND KEEP UP WITH DEMAND, BUT OUR STAFF ONLY ALLOWED THIS FOR A SHORT PERIOD. WE HAVE NOW SEEN INCREASED STAFF TURNOVER AND HAVE REDUCED HOURS, OFFERED BONUS STRUCTURES AND INCREASED WAGES – ALL THIS RESULTS IN INCREASED SELLING PRICES AS WE PASS ON THE COST INCREASES.”

“ [WE ARE] NEGOTIATING SALARY INCREASES TO RETAIN STAFF, [AND] WORKING WITH IMMIGRATION NZ TO RETAIN EXISTING STAFF WHO ARE ON WORK VISAS.”

“ WE ARE EMPLOYING STAFF THAT WE WOULD RATHER NOT BUT HAVE LITTLE CHOICE (THIS IS LOWERING OUR PRODUCTIVITY), PAYING CURRENT STAFF MORE TO ENSURE WE KEEP THEM.”

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BRANZ RESIDENTIAL BUILDING CONSENT FORECAST (JULY 2021)

46,99045,000

39,42037,627

32,996

47,00045,220

42,240

2018 2019 2020 2021 2022 2023 2024 2025

FORECAST

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THE NEXT SIX MONTHSThe issues with supply and The issues with supply and

pricing don’t look like they’ll pricing don’t look like they’ll

ease soon. Given the global ease soon. Given the global

context and the strong New context and the strong New

Zealand forecasts for new Zealand forecasts for new

dwelling consents, this is a dwelling consents, this is a

situation that could continue situation that could continue

for years. When we look at the for years. When we look at the

BRANZ residential building BRANZ residential building

consent forecast, we see consent forecast, we see

elevated consents levels for elevated consents levels for

at least the next four years, at least the next four years,

which suggests demand won’t which suggests demand won’t

ease any time soon.ease any time soon.

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At the very least, when we At the very least, when we

look to the next six months, look to the next six months,

83% anticipate that suppliers 83% anticipate that suppliers

will continue to be negatively will continue to be negatively

impacted. Looking at the impacted. Looking at the

anticipated supply and anticipated supply and

demand balance by category, demand balance by category,

structure is the category most structure is the category most

at risk of a continued supply at risk of a continued supply

deficit in the coming months.deficit in the coming months.

Suppliers were asked by what Suppliers were asked by what

factor they believed demand factor they believed demand

will outstrip supply. For will outstrip supply. For

both structure and external both structure and external

categories 17% of suppliers categories 17% of suppliers

believed that demand would believed that demand would

outstrip supply by a factor of outstrip supply by a factor of

three or greater (three times three or greater (three times

the demand against the supply the demand against the supply

available). available).

STRUCTURAL PRODUCTS ARE THE MOST IMPACTED BY DEMAND OUTSTRIPPING SUPPLY

BASE: n=240

Question: For each of the material types you supply, which of the following do you expect around supply and demand levels in six months’ time?

% WHO SAY THAT DEMAND IS CURRENTLY 3 X SUPPLY OR

GREATER

DEMAND WILL OUTSTRIP SUPPLY DEMAND WILL BE ALIGNED WITH SUPPLY

STRUCTURE

ENCLOSURE

INTERIOR

FINISH

EXTERNAL

OTHER

73%

48%

54%

27%27%

52%52%

46%46%

56%

52%

53%

41%41% 4%

48%48%

47%47%

17%

13%

6%

3%

17%

4%

SUPPLY WILL OUTSTRIP DEMAND

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Given the situation with freight Given the situation with freight

and staffing, lead times are likely and staffing, lead times are likely

to continue to increase. This to continue to increase. This

will have flow-on effects to the will have flow-on effects to the

market unless we start to plan market unless we start to plan

and work differently.and work differently.

Constrained supply means Constrained supply means

programmes on site will be programmes on site will be

extended, and this has cost extended, and this has cost

implications even without any implications even without any

client penalties for delayed client penalties for delayed

delivery. Some suppliers mention delivery. Some suppliers mention

the potential impacts if supply the potential impacts if supply

can’t be achieved – smaller can’t be achieved – smaller

builders and trades with less builders and trades with less

power among suppliers will be left power among suppliers will be left

with no supply, impacting their with no supply, impacting their

ability to work, operate, and pay ability to work, operate, and pay

their staff. As a result, we might their staff. As a result, we might

start to see failed construction start to see failed construction

businesses at a time when the businesses at a time when the

industry should be strong.industry should be strong.

LEAD TIMES

68%

39%

22%

4%34%

10%10%

23%23%

LAST 6 MONTHS

NEXT 6 MONTHS

BASE: n=240

Question: Thinking about the market and your supply over the last six months, please rate your experience with…?

Question: Based on your experience of how the market is performing, what do you expect in terms of…?

INCREASED SIGNIFICANTLY INCREASED SLIGHTLY STAYED THE SAME

DECREASED SLIGHTLY DECREASED SIGNIFICANTLY

1%

LEAD TIMES LIKELY TO CONTINUE INCREASING

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“ WHAT IMPACT DO WE SEE OF THE SUPPLY CONSTRAINTS HAVING ON OUR CUSTOMERS? SOME SMALLER CUSTOMERS WILL NOT BE ABLE TO GET SUPPLY WHICH COULD PUSH THE BUSINESSES INTO HIGH RISK OF FAILURE.”

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LEAD TIME CHANGE BY CATEGORY NEXT 6 MONTHS

47%

60%

47%

56%

45%

62%

53%53%

38%38%

51%51%

41%41%

45%45%

30%30%

4%

2%2%

2%2%

9%

8%

STRUCTURE

ENCLOSURE

INTERIOR

FINISH

EXTERNAL

OTHER

BASE: n=240

Question: Looking ahead to January 2022, for each of the materials you supply do you expect the lead times for supply to increase, decrease, or stay the same as they are now?

INCREASE STAY THE SAME DECREASE

Ultimately, the issues around Ultimately, the issues around

supply look to continue for supply look to continue for

the next six months at the the next six months at the

least. We’ve kept the forecast least. We’ve kept the forecast

deliberately short (to six deliberately short (to six

months), as it is hard to make months), as it is hard to make

any dependable predictions any dependable predictions

beyond this in a context of beyond this in a context of

so much uncertainty around so much uncertainty around

Covid. As discussed, four key Covid. As discussed, four key

issues must be addressed if we issues must be addressed if we

have any hope of triumphing have any hope of triumphing

through this as a productive through this as a productive

and affordable industry. Let’s and affordable industry. Let’s

turn then to what needs to turn then to what needs to

happen in the face of these happen in the face of these

issues.issues.

1. Dealing with the logistics 1. Dealing with the logistics

situationsituation

2. Considering the potentially 2. Considering the potentially

hidden price impacts and hidden price impacts and

sustainability of our supply sustainability of our supply

chainchain

3. Operating in a context 3. Operating in a context

of a global market that is of a global market that is

forecast to grow furtherforecast to grow further

4. Appropriate staffing for 4. Appropriate staffing for

the supply side of the the supply side of the

construction industryconstruction industry

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EARLIER ORDERING OF MATERIALS BY TRADES

MORE INFORMATION FROM ARCHITECTS ON TIMING OF PROJECTS

MORE INFORMATION FROM TRADES AROUND FUTURE REQUIREMENTS

MORE INFORMATION FROM ARCHITECTS ON WHAT THEY HAVE SPECIFIED

REINVESTMENT INTO LOCAL MANUFACTURING

TIGHTER ARCHITECT SPECIFICATION TO ENSURE WE KNOW EXACTLY WHAT IS COMING

COUNCIL EASING OF REGULATIONS TO ALLOW FOR SUBSTITUTED PRODUCT

BETTER QUANTITY SURVEYING

FASTER APPROVAL OF MATERIALS BY CERTIFYING BODIES LIKE BRANZ

MORE GENERIC SPECIFICATION TO ALLOW FOR PRODUCT SUBSTITUTION

LESS STOCKPILING BY TRADES

ALLOCATIONS TO SPECIFIC PROJECTS AND TRADES

INCREASED EXPORT DEMAND

GOVERNMENT CREATING ADVISORIES FOR THE SECTOR

60%

40%

48%

25%

17%

17%

35%

32%

17%

15%

11%

10%

9%

WHAT SHOULD OUR RESPONSE BE?There are many elements to this There are many elements to this

situation, this isn’t a simple fix. situation, this isn’t a simple fix.

We need to consider the issues We need to consider the issues

that are impacting both the that are impacting both the

supply and demand aspect. We supply and demand aspect. We

need to be thinking about the need to be thinking about the

wider construction industry and wider construction industry and

the part that each stakeholder the part that each stakeholder

can play in helping to maintain can play in helping to maintain

productivity and affordability in productivity and affordability in

these constrained times.these constrained times.

The response is critical. This The response is critical. This

cannot be a report simply to cannot be a report simply to

add to the fearmongering, we add to the fearmongering, we

need to build positive steps that need to build positive steps that

stakeholders can take to start to stakeholders can take to start to

have an impact on the situation.have an impact on the situation.

We asked suppliers what We asked suppliers what

they thought would be useful they thought would be useful

to respond to supply chain to respond to supply chain

issues. The clear message was issues. The clear message was

around better planning and around better planning and

communication from all parties communication from all parties

– architects, specifiers builders, – architects, specifiers builders,

trades and clients.trades and clients.

THERE ARE THINGS WE CAN DO RIGHT NOW AS AN INDUSTRY TO START TO EASE THE SQUEEZE – IT WILL REQUIRE DIFFERENT WAYS OF WORKING AND PLANNING

MORE PLANNING AHEAD AND SHARING

PROGRAMMES AND SPECIFICATIONS

BASE: n=240

Question: Which of the following do you believe would be useful to respond to supply chain issues and supply and demand challenges currently present in the NZ market?

7%

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As an industry, we are often poor at planning ahead, or at least poor in As an industry, we are often poor at planning ahead, or at least poor in

communicating that planning to each stakeholder across the construction communicating that planning to each stakeholder across the construction

process. Large commercial construction firms often do a good job of process. Large commercial construction firms often do a good job of

bringing suppliers into the fold early to ensure timely delivery, but at the bringing suppliers into the fold early to ensure timely delivery, but at the

smaller end of the market we lack the systems and processes to help smaller end of the market we lack the systems and processes to help

suppliers anticipate what might be coming.suppliers anticipate what might be coming.

However, even where we are doing a reasonably good job now, there’s However, even where we are doing a reasonably good job now, there’s

still room for a lot more communication and planning.still room for a lot more communication and planning.

It might seem overly simplistic to say we need to plan ahead, It might seem overly simplistic to say we need to plan ahead,

communicate early, and share more detail. However, given how the communicate early, and share more detail. However, given how the

industry has traditionally operated, to do this well requires a real shift in industry has traditionally operated, to do this well requires a real shift in

the way we think about the build process and how we engage trades, the way we think about the build process and how we engage trades,

suppliers, and clients.suppliers, and clients.

We need to start changing the expectations of We need to start changing the expectations of end clients end clients around around

accessibility of product, ease of substitution, and speed of build – this accessibility of product, ease of substitution, and speed of build – this

will require some tough conversations, but also needs to be backed by will require some tough conversations, but also needs to be backed by

industry bodies and the media. It’s difficult as a standalone builder to industry bodies and the media. It’s difficult as a standalone builder to

tell a client that what used to be standard is now unrealistic in terms of tell a client that what used to be standard is now unrealistic in terms of

timeframes, price, and accessibility. It requires support from industry timeframes, price, and accessibility. It requires support from industry

bodies and a national conversation to change client expectations. bodies and a national conversation to change client expectations.

We need We need merchantsmerchants to be working as the conduit between builders and to be working as the conduit between builders and

suppliers with better forecasting of what’s coming up. Merchants need to suppliers with better forecasting of what’s coming up. Merchants need to

be trusted to sit in this role, and they need to be supported to collect this be trusted to sit in this role, and they need to be supported to collect this

information and channel it in the right way.information and channel it in the right way.

We need architects and specifiers to take lead times into account in We need architects and specifiers to take lead times into account in

specification, and to communicate around what has been specified and specification, and to communicate around what has been specified and

when it’s likely to be required on site. Yes, specifications change between when it’s likely to be required on site. Yes, specifications change between

the design and construct teams, but communication around intended the design and construct teams, but communication around intended

specification will still help.specification will still help.

We need We need builders and trades builders and trades to reconsider what’s realistic for a build to reconsider what’s realistic for a build

programme, and to communicate early with merchants, architects, programme, and to communicate early with merchants, architects,

specifiers, clients and suppliers to ensure the programme runs relatively specifiers, clients and suppliers to ensure the programme runs relatively

smoothly. Conversations with builders over the last few months suggest smoothly. Conversations with builders over the last few months suggest

that while they have started to make allowances for product availability that while they have started to make allowances for product availability

and delays, there are still more allowances that need to be made.and delays, there are still more allowances that need to be made.

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Beyond this there is a role for government in helping to ease some of the Beyond this there is a role for government in helping to ease some of the

supply issues and their impacts. We asked suppliers what they believe supply issues and their impacts. We asked suppliers what they believe

the New Zealand Government could be doing to alleviate some of the the New Zealand Government could be doing to alleviate some of the

pressure on businesses that supply to the construction industry. Several pressure on businesses that supply to the construction industry. Several

key themes emerged:key themes emerged:

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Ease the pressure Ease the pressure

at portsat ports

“ Assist local companies to improve the service “ Assist local companies to improve the service

at all NZ ports. Hire ships for our export/import at all NZ ports. Hire ships for our export/import

businesses. Improve infrastructure. We are businesses. Improve infrastructure. We are

heading towards a third world country.”heading towards a third world country.”

A new strategy A new strategy

for portsfor ports

“ Restructure council managed ports so they are “ Restructure council managed ports so they are

performance driven public companies, we have performance driven public companies, we have

Ports of Tauranga as benchmark. The current Ports of Tauranga as benchmark. The current

mixed approach to port management clearly is mixed approach to port management clearly is

not working.”not working.”

“ Developing NZ only shipping supply lines, “ Developing NZ only shipping supply lines,

where we are not reliant on shipping which is where we are not reliant on shipping which is

diverted or waypointed via other ports before diverted or waypointed via other ports before

finishing in NZ.”finishing in NZ.”

Improve Improve

immigration for immigration for

skilled workersskilled workers

“ Open immigration to skilled and required “ Open immigration to skilled and required

workers.”workers.”

“ We have been loaded with extra costs by “ We have been loaded with extra costs by

government such as increases to minimum government such as increases to minimum

wage and extra sick days. The biggest problem wage and extra sick days. The biggest problem

is getting staff. The single best thing the is getting staff. The single best thing the

government could do is let migrants in.”government could do is let migrants in.”

Invest in NZ Invest in NZ

manufacturing manufacturing

and techand tech

“ Support NZ made initiatives. Drive policy for “ Support NZ made initiatives. Drive policy for

up-skilling companies and protection from up-skilling companies and protection from

inherent risks as a SME.”inherent risks as a SME.”

“ They could make loans more readily available “ They could make loans more readily available

to businesses that want to expand but need to to businesses that want to expand but need to

invest significant amounts e.g. several million invest significant amounts e.g. several million

dollars to get additional equipment.”dollars to get additional equipment.”

Invest in Invest in

construction techconstruction tech

“ Invest in the construction tech sector more “ Invest in the construction tech sector more

as AI for project management and design as AI for project management and design

gives better tools for forecasting and provides gives better tools for forecasting and provides

greater lead time preparation for materials.”greater lead time preparation for materials.”

Change the Change the

expectations expectations

around construction around construction

timelinestimelines

“ Better manage the expectations of the public “ Better manage the expectations of the public

with regards to the amount of time projects will with regards to the amount of time projects will

take to complete.”take to complete.”

More efficient local More efficient local

council stakeholderscouncil stakeholders

“ Push harder on councils to increase their “ Push harder on councils to increase their

efficiencies around consents and inspections, efficiencies around consents and inspections,

plus train their staff on more products and plus train their staff on more products and

systems – too much time wasting from councils systems – too much time wasting from councils

is slowing projects significantly.”is slowing projects significantly.”

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ABOUT EBOSS

CONTACT:

Matthew Duder

Managing Director, EBOSS

[email protected]

+64 9 550 5464

Established in 2006, EBOSS works with leading

building product suppliers to assist in material

selection by specifiers. Trusted by 30,000 architects,

designers, builders, sub-trades, council planners

and engineers, who subscribe to the EBOSS digital

product library and publications, EBOSS regularly

engage with members of New Zealand’s architectural,

design and construction community.

www.eboss.co.nz

EBOSS SUPPLY CHAIN REPORT 2021 — 024

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4.3 Health and Safety Report September 2021

Meeting: Risk and Audit Committee

Date of meeting: 22 September 2021

Reporting officer: Desarae Williams, Health and Safety Manager

1 Purpose To inform the Risk and Audit Committee on key health and safety risks and the measures in place to mitigate those risks at the Whangarei District Council workplace and if there are any concerns of note.

2 Recommendation

That the Committee notes the health and safety report.

3 Background

Elected members have significant influence over our Council workplace and are obliged to: • Apply due diligence to ensure Council, through its Chief Executive, is meeting legal

health and safety obligations. • Ensure that significant health and safety risks have been identified and are being suitably

mitigated. • Be confident that Council is providing a safe workplace for workers and others. • Ensure that Council is compliant to health and safety legislation and improving its

health and safety culture and systems.

4 Discussion

Our highest health and safety risks

We still have 63 identified generic council wide health and safety risks which are reviewed on a two-yearly rotational basis. We also have 448 (up three from last report) department health and safety hazards, which are reviewed on an annual basis.

COVID health and safety

In August this year, Council along with the rest of the country went into a hasty lockdown. Almost all usual health and safety work had to be parked, while this risk to the health and safety of the organization is managed. This lockdown had differing requirements to the previous one, so while we had foundation information, we could re-use, it all needed amending. We sent more information out to high-risk contractors to keep them in communication with the rapid changes.

As we did last time, the Corona Watch Team, who has continued to remain in place and catch up periodically, began to meet daily through the lockdown, then level 3 and 2. The team helps

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the organization deal with the many operational challenges that are posed in these alert levels. Staff have reported very positively about the level of communication they have received. On- line All staff meetings kept staff in touch along with many written communications.

At the time of writing this report, over 30% of staff have voluntarily reported in having had two vaccines and over 20% having had their first vaccine. We have encouraged and aimed to make it easy for staff to have access to covid vaccinations, including their immediate families.

Staff have been provided with several opportunities to buy ergonomic furniture and IT equipment for their home office set ups. This was done again very recently. Some staff needed IT and/or furniture which was delivered to their homes in the lockdown if essential. WE plan to require every staff member to develop and maintain a personal checklist of essential gear they need to take, if we go into a sudden lockdown again.

Critical risks affecting Council employees

Health and safety risk Activity since last Risk and Audit Committee meeting

Working in and around traffic

Since the last meeting we have done a lot of work to review what we have in place and to better understand the new requirements.

We held a workshop for our high-risk contractors on the new requirements and they gave much positive feedback that this had been arranged for them, with an opportunity to pose questions.

Exposure to unacceptable behaviours

In the last quarter staff reported 22 incidents involving aggressive person encounters and contractors reported 25 incidents. In both cases, this is an increase from the previous quarter

The Library, the Hub and the I Site have been reporting an increasing number of incidents involving aggression from members of the public behaving in unacceptable manner.

Also due to the increased level of hostility regarding dog uplift situations, static guards have been used more than usual to help control situations in Customer Services, where there are known situations occurring.

Exposure to hazardous substances

No issues arising since the last report.

Working at height A medical treatment injury occurred when an employee fell through a walkway at the Ahuroa Water treatment site. A piece of grating had been removed to allow workmen to access an area and had not been replaced. It was complicated that tarpaulins over the walkway, hid the gap in the walkway from view and it had not been sufficiently barriered off from staff. On investigating the incident, a number of improvements, mostly involving the permit to work system were identified.

From this incident a procedure was also developed about the use and control of temporary barriers.

Working while fatigued Water Treatment staff are trialling a new phone ‘app’. This allows them to conduct a self-test that checks their fatigue levels, before getting in a vehicle to attend a call out. The Team Leader is notified if they go over the acceptable threshold. The workers so far have given positive feedback about this app and we will review with them again shortly.

Exposure to energy sources

We had a recent incident where a piece of equipment was being worked on by a high-risk Waste Department contractor

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and it was discovered the lockout of the equipment had been done incorrectly. If someone had of turned on the equipment, it could have resulted in an injury, Fortunately no one was injured, but this incident was taken very seriously and worked through with the contractor to avoid reoccurrence.

Working in confined spaces

No issues arising since the last report.

Work over water No issues arising since the last report.

Exposure to workplace psychological risks

This quarter we have spent $846 (compared to $1904 in the previous quarter) on employee assistance services (EAP) and counselling. While this figure is relatively low, there are some Counselling services offered that are government funded and so costs are not shown or known.

Three individuals reported feeling workplace stress and one whole team reported feeling under stress in this quarter.

Two internally facilitated sessions for Health and Safety Representatives was undertaken on mental health and wellbeing and was felt to be of immense value.

Four H&S Reps joined colleagues at Northland Regional Council and attended a Mental Health 101 training course.

Work alone No issues arising since the last report.

Asset failure No activity to report since last meeting.

Table 1 – The highest health and safety critical risks affecting Council staff.

Critical risks affecting Council Contractors

Health and safety risk

Working around mobile plant and moving machinery

There were a larger than usual number of incidents reported by contractors each month this quarter, involving where a truck had to reverse in a very tight spot. The use of a spotter was identified as most as having been a means of preventing the incidents.

Felling trees No activity to report since last meeting.

Respirable health risks An incident was reported into us about some white powder spilled on the Town Basin playground. Unfortunately, the contractor when cleaning it up, used a leaf blower to remove the powder, believing it to be cornflour. Children and the public were still in the vicinity. A procedure, detailing the correct means of dealing with suspicious material was sent out to all contractors with a strong message to follow this, following WorkSafe contacting us about this incident.

Working under suspended loads and rigging

No activity to report since last meeting.

Deep excavation No activity to report since last meeting.

Table 2 – The top five health and safety critical risks also affecting Council contractors.

SiteWise

In the last report it was noted that we were increasing the requirement for our high-risk contractors to meet the SiteWise health and safety pre-qualification green card status, which is at least a 75% pass status. This has been implemented remarkably smoothly.

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Emergencies

A number of our planned drills this year, have fallen behind schedule, due to lack of health and safety personnel to facilitate or arrange these, but there is a plan in place to catch up, now we have two personnel back working in the area.

This year we plan to hold a mock drill for Shakeout, October 28th, 9.30am. This will fall on a day that there is a council meeting. Elected members will be asked to participate in a 5-minute discussion session to go through what they would immediately do if there was a tsunami threat announced at that time.

Health and Safety Assurance

Health and safety audits

An internal audit of the permit to work system was reported during the last meeting. The committee expressed interest in knowing more details about this. These have been developed into corrective actions, located in the health and safety corrective action register, and are reviewed on a monthly basis. An update of these is attached.

An internal audit on contractor health and safety management has now been arranged but was deferred temporarily due to the covid situation. This will resume once we are in alert level 1 again.

Compliance and legislation

There have been no known updates to health and safety legislation since the last health and safety report.

Internal health and safety policies reviewed

During this quarter we have reviewed, updated and re-published the following internal policies;

Health and safety training, information, and supervision policy (2 yearly review)

Contractor health and safety management policy (Ad hoc review)

Occupational health monitoring

We have a schedule of annual occupational health monitoring required by certain teams who are exposed to health risks, such as noise and dust. This is a legal requirement.

This quarter, the waste treatment operators undertook their annual monitoring. While individuals receive individual reports on themselves, a summary report is sent through to the Health and Safety Manager for review and follow up.

Accident Statistics

Injury Type

Em

plo

ye

es

Contr

acto

r

Pub

lic

Volu

nte

ers

Ele

cte

d

mem

bers

Totals fourth

quarter

Totals Third

Quarter

Totals

Second Quarter

Totals First

Quarter

WorkSafe NZ Notifiable event

0 1 0 0 0

1 0 0 1

Lost time injury (injury needing days off)

0 9 0 0 0

9 10 3 4

Medical treatment Injury (visited doctor or physio)

2 7 3 0 0

12 9 11 19

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Occupational health exposure

0 0 0 0 0 0 2 0 0

Minor injuries 4 8 3 0 0

15 39 35 15

Pain and discomfort reports 8 0 0 0 0

8 1 12 16

Incidents and near misses 45 55 5 0 0

105 89 126 81

Table 3: Council workplace injuries 1 April – 30 June 2021.

Incident Type

2020-2021

2019-2020

2018 -2019

2017 -2018

2016 -2017

Injury notifiable to WorkSafe NZ 2 1 0 0 3

Lost Time Injuries 26 15 16 11 11

Medical Treatment Injuries 42 34 40 77 51

Occupational Health Exposure 2 7 4 4 11

Minor Injuries 104 123 125 160 127

Pain and Discomfort 37 71 58 138 109

Incidents 401 347 256 389 283

Table 4: Council workplace injuries over last five financial years.

Comparing previous years, we have more lost time injuries this year, the majority of which are suffered by rubbish and recycling operators. Medical treatment injuries are also up, again mostly suffered by waste and rubbish collectors and parks maintenance workers. These all involve manual handling, slips, trips and falls risks as well as exposure to sharp items. Incident reporting is up, with a significant proportion of these being aggressive person incidents, which has been steadily trending upwards this year.

Public safety

At the last Risk and Audit meeting, questions were raised whether we were going to have a life preserver at the Tikipunga Falls location, and this can now be confirmed that we do have this.

There was also a question raised about trees in the district which might affect CCTV positioned nearby. On checking, it can be confirmed that anywhere CCTV is placed, that safety in design is applied regarding suitable landscaping. For example, only low growing shrubs or grasses planted beneath or nothing at all.

Wellbeing

One of the newer Health and Safety Representatives has been proactive in helping create health and safety monthly updates, which go out to staff via staff newsletters. Most of these cover a wellbeing theme. These have been well received

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Health and safety training undertaken since last report

Internal training

Number of sessions

Attendants

Total Hour

s External training Attend

ants

Total Hour

s

H&S Induction 3 Fear Free – How to deal with Shoplifters x 2 4 4

Mental health and wellbeing - workshop for H&S Reps - Part 1 1 18 56

Fear free - Dealing with aggressive phone calls 13 26

Mental health and wellbeing - workshop for H&S Reps - Part 2 1 14 49 Fearfree - Personal Safety 20 30

Fearfree - Contractor personal safety 30 80

Fearfree – Dealing with Armed Robbery 8 28

Fearfree- Personal safety in Customer services

Mental Health 101 4 36

Permit Issuer 13 104

Site Safe Passports 8 4

First aid 13 64

5 32 105 113 376 Table 5: Health and Safety Training undertaken 1 April – 30 June 2021.

5 Significance and engagement

The decisions or matters of this report do not trigger the significance criteria outlined in Council’s Significance and Engagement Policy, and the public will be informed via report publication on the website.

6 Attachment

Appendix 1 – Corrective Actions from the Permit to Work Audit, 2021 (Updated).

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Appendix 1 – Corrective Actions from the Permit to Work Audit 2021 (Amended September 2021).

Brief description of issue Agreed Action

Who responsible Due by

Progress notes or comments Completed

Sequential permit numbering system and

register lacking

Sequential permit numbering system and

register to be developed.

Desarae Williams

30/10/2021

Date amended. Still trialing paper copies Then sufficient time for printing required as part

of this action.

A lack of a place for signatories providing

peer checks.

The permit to work form to be

altered, with consultation from affected parties.

Desarae Williams

30/06/2021 The form we are using has this.

July 2021

A lack of a place for signatories providing

peer checks.

Those affected informed of the

signatory requirements

during follow up training.

Desarae Williams

30/08/2021

This would have been completed if not for

lockdown. Most of the people have been trained on this, but we have one more group

to complete, post lockdown.

Lack of consistency noted amongst permit

issuers

Those affected informed of the requirements

during follow up training.

Desarae Williams

30/08/2021

This would have been completed if not for

lockdown. Procedure amended and training developed with

internal trainer identified.

Lack of a decision tree about what work

needs a permit to work or not and no means

of capturing this.

Develop a means (Keep simple) so

that it can be noted somehow and somewhere when there is a decision not to use a permit to

work for high risk work. This is to

be done in consultation with those affected.

Desarae Williams

30/06/2021

Decision tree developed and sent out for

consultation. Will be linked to the amended

PTW procedure.

June 2021

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Unauthorised individuals are issuing

permits to work

Review the current permit

authority list. This may need

several layers of permission. This will be done in

consultation with those affected.

Desarae Williams

30/06/2021

DMs have identified who they want to be permit issuers. Training has

commenced on this. The amended procedures also

go into requirements in detail.

July 2021

The training for permit to work authorities is

inconsistent

Establish who has done what

training and work out the training gap analysis

Desarae Williams

30/05/2021

This is under development, based on

the amended PTW procedures.

27/05/2021

Refresher training for permit issuers has been inconsistent

Identify what the needs are and

implement.

Desarae Williams

30/06/2021 This has been identified and added to amended

PTW procedures 20/05/2021

Compliance training for staff issuing

permits needs to be consistent and the audit showed that it

was not.

Review the current

compliance training

spreadsheet and ensure vital H&S

compliance training is arranged

Desarae Williams

30/06/2021

This training and requirements is now

showing on the Permit Authority register

3/06/2021

Lack of consistency in permit issuing

Develop a schedule of spot

checks

Desarae Williams

30/04/2021 This is now part of the

PTW procedure. 20/05/2021

Lack of permit closure noted

To be covered in permit to work

training.

Desarae Williams

30/08/2021

This would have been completed if not for

lockdown. This is included in the

training.

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Lack of consistency about using the permit to work system across

departments

To be covered in permit to work

training.

Desarae Williams

30/08/2021

This has become a full Council requirement with permit issuers and DMs

fully aware of requirements. However, will be helped when all receive internal PTW training. The scope of

work for when a permit is required has been

reviewed and broadened to include when a permit

is and is not required.

August 2021

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4.4 Audit NZ – Verbal Report – September 2021

Meeting: Risk and Audit Committee

Date of meeting: 22 September 2021

Reporting officer: Carl Wessels (Audit NZ)

Jaimala Singh (Audit NZ)

Emily Thompson (Manager – Democracy and Assurance)

1 Purpose

To provide an update to the committee from out external auditors.

2 Recommendation

That the Risk and Audit Committee notes the report from the external auditors.

3 Background

This session is to allow for a verbal update from Audit NZ on any key audit points.

4 Significance and engagement

The decisions or matters of this Agenda do not trigger the significance criteria outlined in Council’s Significance and Engagement Policy, and the public will be informed via Agenda publication on the website.

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4.5 External Audit Action Update – September 2021

Meeting: Risk and Audit Committee

Date of meeting: 22 September 2021

Reporting officer: Emily Thompson (Manger – Democracy and Assurance)

1 Purpose To report the status of outstanding actions from Council’s External Audit

2 Recommendation

That the Risk and Audit Committee notes the status of the outstanding external audit actions.

3 Background

External audits are performed annually by Audit New Zealand. This report is to show the progress on the actions highlighted from the external audit reports. These will not be closed by Audit NZ until the next annual audit. Recommendations resulting from these audits have been reported to the Audit and Risk Committee.

4 Discussion

This is a regular report to share progress on external audit actions to the committee. There are currently only five ‘open’ actions, which is great progress, from the twelve reported to this Committee in March. Attachment one provides a summary of the actions and their status. Since the last report, staff consider that they have completed three recommendations and one recommendation has been closed by NZ Audit.

5 Significance and engagement

The decisions or matters of this Agenda do not trigger the significance criteria outlined in Council’s Significance and Engagement Policy, and the public will be informed via Agenda publication on the website.

6 Attachment

External Audit Issues Action Plan Progress – September 2021

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External Audit ActionDepartment

OwnerBusiness

Owner Audit Ref FY raised Audit Recommendation Current status and previous comments Priority Management’s action plans Implementation Timeframe

Progress @date of this report Status

Finance Delyse Henwood 2.2.1 2021

Access to payroll masterfileWe recommend that the access settings for the payroll masterfile be reviewed to ensure there are adequate segregation of duties in place.

We noted that a duly delegated employee reviews any changes made to the employee masterfile data. However, this person also has the ability to edit the masterfile. We understand the person has not and will not make any adjustments to the masterfile without consultation with the Team Leader and the Payroll Coordinator. However, having edit access creates a segregation of duties risk (that is, the potential to review one’s own changes).

Necessary

In response to the recommendation, the employee Masterfile access for the General Manager – People and Capability has changed to ‘view only’ (Actioned 15/06/21).

Jun-21 Completed WDC : Accepted/ Resolved

Finance Delyse Henwood

3.5 2019 Carry forwardsOn 25 July 2019 the Council approved capital projects carry forwards of $34 million for 2019/20.We understand the carry forwards increased due to delays in granting of resource consents, weather conditions and availability of contractors.

We have analysed the detailed carry forwards and noted the largest carry forwards were: - the LED streetlight upgrade of $2 million; - Whau Valley Water Treatment plant of $4.4 million - work is currently underway for this project; and - the Civic Centre of $6.2 million.

The balance of the carry forwards were made up of smaller projects which are either in progress, in consultation or planned for delivery at a later stage.We understand management are closely monitoring the carry forwards and are reporting the progress to the Council. We recommend management continue to progress the carry forwards to avoid any decline in service delivery and escalated project costs.

We recommend management continue to progress the carry forwards to avoid any decline in service delivery and escalated project costs

Necessary

In progress: Infrastructure project delivery continues to improve with the largest capex spend recorded for the 2021 financial year.

TBC Council’s progress on the carry forwards will be assessed during the final audit. We will follow-up and report our findings on this matter in our final report to Council.

Open

Infrastructure Simon Weston

3.1.2 2019 Stormwater, flood protection, solid waste, wastewater, water and parks and recreationWe recommend that management carry out a review over the pipe depth information and ensure this is updated and taken into account for the next valuation round.

The previous valuation was completed by AECOM New Zealand as at 30 June 2017. For the current financial year, the District Council engaged Pattle Delamore Partners Limited to carry out the revaluation.The valuation report was provided late to us which resulted in a delay in our audit. We would remind the District Council to ensure that proper planning takes when arranging the valuations so to avoid any possible delays.The assets were revalued upwards by $74.8 million with the majority of this revaluation being wastewater ($37.9 million), parks and recreation ($13.4 million) and water ($15.1 million).We reviewed the assumptions and methodology applied in completing the valuation. We also discussed these assumptions with the valuer in order to gain comfort over the valuation movements. Based on our work, we were satisfied the valuations adopted by the District Council were supportable and in line with the accounting standards.WDC 19J Final MR (inc management comments).docx 8We did however note that the valuers applied a standard pipe depth assumption. We accepted this change in assumption however we would recommend that the District Council clarify all assumptions with future valuers to ensure a consistent approach.

Necessary

July 2012 - Management acknowledges the matters identified during the audit and will ensure methodology, assumptions and deadlines are well defined in the planning stage of our next revaluation.

July 2021 - These assets are not scheduled to be revalued during the 2020/21 financial year. We will only be able to follow-up the implementation during the next revaluation (as at 30 June 2022).

FY 23 These assets are not scheduled to be revalued during the 2020/21 financial year. We will only be able to follow-up the implementation during the next revaluation (as at 30 June 2022).

Open

Finance Alan Adcock 4.3 2018 Redundant network user accountsA review of user accounts and access rights at the network level is performed to ensure that unused accounts are disabled.

We noted that a regular review of network user accounts and their associated access rights is performed.However, there are some log on accounts at the network level that have not been used since 2016. There are also a number of accounts that have not been used at all and were created as far back as 2013. System accounts that have not been used for an extended period of time is an indication that they are no longer required. If these accounts are left open, it increases the risk of unauthorised access to the District Council’s systems.We recommend that the review of user accounts and access rights at the network level is performed to ensure that unused accounts are disabled.

Necessary

In 2019 ICT Operations created scripts which disabled inactivate user accounts (both Contractor & Staff accounts). In 2020 we performed a full audit of all accounts including non-users accounts and manually disabled these accounts (RFC4367), we have now put in place tougher decommissioning guidelines which should prevent any legacy accounts remaining within Active Directory after they no longer have purpose. The scripts were demonstrated during the recent Audit as well and confirmed as sufficiently working.

TBC Matter outstanding: to follow up during Audit NZ final visitThis will be reviewed during the final audit visit.

WDC : Accepted/ Resolved

Finance Delyse Henwood

3.2 2019interim

Sensitive expenditure testingWe recommended that management remind staff that tax invoices are retained for all credit card expenditure and ensure these are approved on a one-up basis. We further recommend that Council considers implementing processes that require sensitive expenditure to be reported.

No issues identified during our testing of sensitive expenditure during the interim audit. We noted Council is in process of updating the policy.

We will follow-up and review the updated policy at final audit to ensure alignment with the update sensitive expenditure guidance issued by the OAG.

NecessaryThe sensitive expenditure policy has been revised and updated and was adoption by Council Tuesday 29 June.

Dec-21 Quarterly reporting of sensitive expenditure will commence from the September Risk & Audit Committee meeting.

WDC : Accepted/ Resolved

Business Support Eddie Wotherspoo

n

3.4 2019interim

Procurement policyWe recommended that the District Council considers including the improvements noted to the Procurement Policy to ensure it is in line with best practice.

During our review of the procurement policy, we have found some areas of improvement that will strengthen and enhance the policy. These are:

•the policy makes reference to a separate document called the “Policy Procedures Manual”. We noted this document was last updated in January 2015. Considering that the procurement policy was recently updated, we recommend that the “Policy Procedures Manual” be updated to be in alignment with the procurement policy; •The policy does not identify the risk of creating a “process contract” and what that

might mean for the procurement; •the policy does not contain provisions related to recording risks in a risk register; •the policy does not contain guidance on procurement methods for closed tendering,

syndicated procurement and collaborative contracting such as Alliancing and Public Private Partnerships; and

We recommend that the District Council considers including the above improvements into the Procurement Policy to ensure it is in line with best practice.

Beneficial

Management is currently reviewing and updating the procurement policy to allow for any amendments required due to MBIE’s reissue of “The Government Rules of Sourcing”.

A review and update of the Policy Procedures Manual is also underway.

Aug-21 The draft policy is currently going through an internal review process, for ‘sense checking’ by some of the bigger procurers in Council to provide thoughts, concerns and feedback. The Plan is that this policy will be going before Council next month (July 21).

Open

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External Audit ActionDepartment

OwnerBusiness

Owner Audit Ref FY raised Audit Recommendation Current status and previous comments Priority Management’s action plans Implementation Timeframe

Progress @date of this report Status

Infrastructure Simon Weston

App 1 2018 Project managementWe identified the following areas for improvement:• The project management framework was last updated in 2009. This project management framework and guidance should be reviewed.• There needs to be more clear guidance on what projects are required to be managed by the project management team.• The scope of projects need to be more clearly defined so management can ensure the projects have achieved what they set out to achieve. • Post implement reviews over projects should be performed, documented and reported.• The project management system is currently being maintained on a spreadsheet. To gain efficiency and reduce the likelihood of human error it would be beneficial to improve this project management reporting system to enable better reporting.This system should be integrated with financial management and asset management and could be considered as part of the planned updates to the asset management systems.

Status: In progressA review of the project management activity is now underway. Post implementation reviews of significant projects has now being included as part of the Audit Committees roles and responsibilities.

Beneficial

The Asset Management System and GIS System upgrades are not yet complete. Business Improvement functions moved to the ICT department, however resources from that department have not been available to assist with the project management framework review.

Dec-19 Audit NZ will be following up during their final audit visit this year.A review of the project management activity is now underway.

Project scoping recommendation is implemented with requirement to complete the project brief for every project. Audit has sighted an example for the project Recreation and Ecological Linkages – Tracks and Walkways.Hatea Walkway – track upgradeThe following areas are pending on client feedback:• Project Management Framework Review implementation;• Clearer guidance on what project is required by the project management team; and• Whether project management has moved from spreadsheet-based to an improved reporting system (that is, integrated to an upgraded AMS).

Open

Infrastructure Simon Weston

3.5 2019interim

Inappropriate set-up of Wastewater Mandatory measureWe recommended that the District Council reviews all long-term planning (LTP) measures uploaded into their Corporate Performance Module and ensure these are in-line with both the performance framework approved in the 2018-28 LTP and in line with the DIA regulations.

We further recommend that the District Council uploads the data from the laboratory results into Water Online at least every quarter and review the results uploaded to those previously reported to SLT at least every quarter when the data is uploaded.

We noted from our review of the Wastewater performance measure "(a) The number of flooding events that occur in a TA district and (b) For each flooding event, the number of habitable floors affected. (Expressed per 1000 properties connected to the TA’s stormwater system", that the District Council has inadequately set-up this measure within their Corporate Performance Module within TechOne.

There is no edit field to record part (b) of the measure (such as habitable floors). The risk arises that management are incorrectly reporting the measures within their system to their SLT and potentially in their Annual Report at year end.

We recommend that the District Council reviews all LTP measures uploaded into their Corporate Performance Module and ensure these are in-line with both the performance framework approved in the 2018-28 LTP and in line with the DIA regulations.

We further recommend that systems are reviewed to ensure these are robust and that reporting is accurate.

BeneficialSetup of the Corporate Performance Module in TechOne will be reviewed to capture the correct KPI’s for reporting.

TBC This has been assessed through the preparation of the Long-Term Plan 2021-2031 and will be incorporated into our Corporate Management System. This will be reported through the 2021-2022 Annual Report.

Open

Roading Jeff Devine 4.1 2019 Improvement to roading processesProcesses around reconciling the accounting system and RAMM be improved.

From our review of roading additions in the accounting system (TechOne), we found these were not easily reconcilable to the additions in the RAMM database. We understand RAMM is used as the primary source for roading revaluations and therefore it is essential that additions between TechOne and RAMM are identifiable and reconcilable.

Our detailed observations include:• It was difficult to trace roading projects back to the roading assets capitalised within the RAMM database. This is because the project ID is not currently included in the RAMM database to trace back to the project for some additions. • The unit prices and overheads rates were not always consistent with the recent contract rates. • A new asset record was not always created within RAMM for all additions. • There were some contracts that had been identified as only operational contracts. However, from our additions testing there was costs from those contracts that were capitalised which suggests these contracts include a capital element to them. However did not found these in the capital commitments at balance date. • There was assets capitalised in the financial statements but were still included as work in progress in RAMM.We recommend that: • Processes are improved so that projects can be easily traced to assets capitalised within RAMM.• A formal review over the unit prices and overhead rates be performed to ensure that unit prices reflect the contracted amount. This will ensure that there is no significant difference between the contract amount and valuation unit prices. • For all new additions a record for that asset is added in RAMM or can easily be traced to an existing record.• A review over operational contracts to ensure if a proportion of the contracts are capitalised that a proportion of the contracts are also included as part of capital commitments. • All assets that are showing as capitalised in the financial statements should also be capitalised in the RAMM database.

Necessary Management will consider the above observations and recommendations.

TBC NZ Audit: ClosedAlthough there is some room for improvement, we have not noted any significant concerns during this audit or the 2021/31 LTP audit. This matter is therefore closed.

Audit NZ - Closed

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4.6 Risk Report September 2021

Meeting: Risk and Audit Committee

Date of meeting: 22 September 2021

Reporting officer: Katherine Rainham (Risk Management Advisor)

Joanne Tasker (Assurance Coordinator)

1 Purpose

To provide an overview to the Risk and Audit Committee of the current risks across the organisation.

2 Recommendation That the Risk and Audit Committee notes the Risk Report for September 2021.

3 Background Council’s risk management framework details how departments record and manage their risks. While risk management is a subjective activity the framework provides some consistency on the use of ratings identified for risks. This report has been compiled by the Assurance Coordinator during the onboarding of Council's recently appointed Risk Management Advisor. Moving forward, the Risk Management Adviser will support departments to identify risks and recognise any controls they have in place, or intend to put in place, around these risks. This fills the vacancy left by the Senior Assurance Coordinator Role. This report includes a matrix demonstrating the spread of risks across Council, of which there are currently 342. The report also includes the critical risks that affect various departments and the strategic risks that affect Council as a whole.

4 Discussion

Risks are given a rating based on the likelihood of the risk occurring and the anticipated impact if the risk were to occur. Based on this, risks are categorised as either low, medium, high or critical as demonstrated on the below table:

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Catastrophic Critical Critical Critical Critical Critical

Major High High Critical Critical Critical

Moderate Medium Medium High High Critical

Minor Low Low Medium High High

Insignificant Low Low Low Medium High

Impact Rare Unlikely Possible Likely Almost

certain

5 Significance and engagement

The decisions or matters of this Agenda do not trigger the significance criteria outlined in Council’s Significance and Engagement Policy, and the public will be informed via agenda publication on the website.

6 Attachment

1. September 2021 Risk Report

Likelihood

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1

September 2021 – Council Risk Overview

This report provides an overview of Council’s current risk profile and includes three distinct sections:

1. Risk matrix which shows the spread of risks across the organisation. 2. The current critical risks (those shown in red on the risk matrix) 3. The current strategic risks i.e. risks that effect Council as a whole.

1. Risk Matrix

The risk matrix shows the spread of risks across the organisation. It reflects the residual risk to council after considering the current controls that are in place.

Key

Low Medium High Critical

Table one: Residual risk spread of current Council risks (September 2021) (Total 342)

Imp

act

Catastrophic

0 1 1 0 0

Major

8 6 6 3 2

Moderate

18 41 73 19 2

Minor

15 39 57 19 7

Insignificant

6 13 3 2 1

Rare Unlikely Possible Likely Almost Certain

Likelihood

Summary 76 118 133 15

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2

Table two: Residual risk spread of current Council risks (June 2021) (Total 363)

Imp

act

Catastrophic

0 1 1 0 0

Major

8 5 4 3 2

Moderate

18 40 64 17 2

Minor

17 47 71 19 9

Insignificant

8 19 4 4 0

Rare Unlikely Possible Likely Almost Certain

Likelihood

Summary 95 133 122 13

Table three: Residual risk spread of current Council risks (March 2021) (Total 398)

Imp

act

Catastrophic

1 1 1 0 0

Major

8 7 4 5 2

Moderate

25 45 61 19 4

Minor

20 54 78 20 10

Insignificant

7 16 5 4 1

Rare Unlikely Possible Likely Almost Certain

Likelihood

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3

Table four: Residual risk spread of current Council risks (December 2020) (Total 424) Note: there was a change in risk categorisation following the adoption of a new Risk Management Framework by Council in October 2020.

Imp

act

Catastrophic

1 1 1 0 0

Major

8 8 13 2 2

Moderate

24 52 67 23 3

Minor

19 55 79 22 9

Insignificant

9 17 4 5 0

Rare Unlikely Possible Likely Almost Certain

Likelihood

Please note that the health and safety risks are managed via a database portal and reported separately to the Risk and Audit Committee. Similarly, ICT risks are not reported on in detail in this report as the Committee regularly receives an ICT Update Report. ICT risks are discussed under the ‘data and systems’ strategic risk.

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4

2. Current Critical Risks

Department managers have been asked to review the appropriateness of their current critical risks. The table below has been developed from this feedback. This table does not include strategic risks that have been identified as affecting multiple departments. Those are reported separately in table 6. Two additional critical risks have emerged since the June 2021 Risk Report. The first is “Review of District Plan”. This risk was previously considered a high risk, rather than a critical risk. It was rated as a possible/moderate risk but is now rated as a possible/major risk. The other new critical risk is “City Safe assault” that has recently been identified and added to the Community Department’s risk register. The other risks have appeared on this list previously but have been reviewed and updated as needed. Table five: Council’s current critical risks

Department Risk description Current Controls – What we are already doing about

it

Likelihood rating

Impact rating

Future treatment – What we plan to do

Building Control Swimming pool inspections – lack of resource available in the team to complete formal swimming pool inspections/ audits. Statutory requirements may not be being met under the Building Act.

A Building Inspection staff member is being seconded into the Compliance team as assistance to inspect pools (April - May 2021). From May 2021 temporary staff hired (previously trained and competent) to assist with inspections for a 6-month period at 20 hrs per week. Temporary administration staff support completes in June 2021. Workloads being controlled on a weekly basis by Team Leader

Almost certain

Moderate Workloads being controlled on a weekly basis by Team Leader. From May 2021 we have hired temporary staff to assist with inspections and getting up to date for a 6-month period. This is not a long-term solution. Building Inspection staff being seconded into the Compliance team as assistance (April 2021 - period to be decided).

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5

Department Risk description Current Controls – What we are already doing about

it

Likelihood rating

Impact rating

Future treatment – What we plan to do

Building Control Building Act 2004 not keeping pace with Modern Methods of Construction (MMC) – Use of MMC in Whangarei raises concerns about processing, inspection, liabilities etc. There is a high profile/value international brand Hotel development that is coming to Whangarei that is using MMC. There is a risk that Council will not be able to consent the building within the timeframes and costs that are expected.

Legislation is now in place for MMC but no regulation or certified bodies. When this has been promulgated the risk should be reduced to a minor as the controls will be within the legislation. Council is working with other organisations to understand how MMC consent requests are dealt with.

Likely Major Legislation in place. Need updated MMC areas of the Building Act leading to licensed practitioners and manufacturers. Internal process and procedure to be updated once enacted, including web page information etc.

Building Control Processing delays – lack of skilled resources across industry resulting in skill shortages internally. Contractor capacity also limited. As a result, there is a risk that we may not meet statutory timeframes for processing.

Volume of consent requests increased in 2021. Daily monitoring of consent allocations. Close communication with contractor who is providing 40% of consents to the customer.

Almost certain

Moderate New contract being sought with contractors, and a panel of contractors to be the outcome. The purpose of this is to be able to spread the load around contractors to assist our efforts as there is increased demand country-wide and even an individual contractor struggles to meet our excess demand.

Ongoing monitoring by building consent team leader to ensure that the number of applications being consented before the planning assessment is complete are kept to a minimum. Confirm with contractor

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6

Department Risk description Current Controls – What we are already doing about

it

Likelihood rating

Impact rating

Future treatment – What we plan to do

that no consents are being released until the planning assessment has been completed.

Building Control Wrong decision or approval made – There are several approvals made under the Building Act including issuing a consent, conditioning a consent, issuing a Code Compliance Certificate, issuing Compliance schedules and notices. All have risk implications if issued incorrectly.

Work is categorised into levels of complexity. Competency assessment of staff is undertaken annually. Allocation of work is closely monitored by team leaders. Contractors may be used to ensure Council can process work, both from a volume and complexity viewpoint. Monthly monitoring of work. An annual report/ consideration of staffing levels is conducted as an aid. Training is sought and delivered to ensure staff are up to date with the industry. The department undertakes regular audits of practices and also has audits conducted by the Ministry on a biennial basis to remain accredited.

Possible Major Monthly reporting, covering:

- Numbers of staff to work levels/ establishment (how quickly do we fill vacancies)

- Days to process applications – customer and statutory. Inspections per officer per month averages

- Volume of work and complexity - Annual reports prepared on

volumes of work, types and numbers of staff based on these assumptions.

Community development

City Safe assault – Potential injury to City Safe staff due to increased level of anti-social behavior, threats, and assaults being experienced in the central

City Safe officers receive training on anti-social behavior management issues. City Safe officers are equipped with Police radios and are on

Possible Major Ongoing risk assessment and training with Police.

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7

Department Risk description Current Controls – What we are already doing about

it

Likelihood rating

Impact rating

Future treatment – What we plan to do

city area by the City Safe Community Safety Officers.

the net whilst patrolling, and now wear stab proof vests. They also carry video cameras for the recording of incidents

District Plan Review of District Plan – The District Plan is undergoing an incremental review rather than a full and timely review.

Negotiation with external stakeholders (Minister for the Environment, the Court and NRC) to ensure they are aware of the delays and process status. Appointed consultants to help work through the gaps and progress the review.

Possible Major As more work is achieved then there will be less stakeholders involved – to be monitored and updated regularly.

Water Services Prolonged inability to supply water – unable to meet service levels due to water shortage, power outage, seismic event, prolonged drought, dam failure etc.

Demand management strategy and network maintenance strategy. Compliance with NZ dam safety guidelines and comprehensive dam safety review regime every 5 years. Emergency action plan. Consent renewals for intakes. Northland Lifeline Group has created a register of all critical sites for Northland including a Fuel Plan.

Possible Catastrophic Upgrade of Poroti Water Treatment plant to treat water from Wairua River will allow more water to be taken to cover drought and growth. It will also provide resilience for problems encountered at the other treatment plants. Closure of the Refinery will reduce demand in Bream Bay area.

Water Services Contaminated and untreatable water – risk that members of the public could become sick from water borne organisms.

Upgrade Whau Valley Water treatment plant and respond appropriately to proposed new drinking water standards

Unlikely Catastrophic Upgrade Poroti water treatment plant and consider upgrades of other water treatment plants to ensure multiple barriers meet new standards and

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Department Risk description Current Controls – What we are already doing about

it

Likelihood rating

Impact rating

Future treatment – What we plan to do

and rules when announced. Update Water Safety Plans.

rules. Regularly update Water Safety Plans.

Infrastructure, Planning and Capital Works

Project management tools and systems – the lack of a project management system results in a lack of visibility for projects, KPIs, and project budgets.

Use of excel spreadsheets but limited financial information and no risk information is captured. Financial reporting from TechOne (for a single financial year only). Forward works viewer gives some idea of other projects happening but doesn’t include reporting and isn’t being updated. Manual reporting and updates, lots of information in emails. Ad hoc knowledge based mitigations when someone hears about a project from colleagues

Almost certain

Major Implement a project, programme and portfolio management system. Organisation Strategy actions, and Business Improvement Projects include establishing a Project Management Centre of Excellence, a new Project Management System, and process mapping. All of this has been delayed by 2 years due to restructuring of Business Improvement Team and delays to the SIGMA project implementation.

Infrastructure, Planning and Capital Works

Inadequate scoping of projects - Department resourcing, experience and job descriptions do not match with the expectation that this work will be done within this department (rather than asset owner departments).

Ad hoc scoping of projects, reliant on individual experience. Limiting the capital works programme due to resourcing constraints (however this causes other issues such as under-investment in infrastructure renewals and upgrades).

Almost certain

Major Review job descriptions and role requirements against staff experience and knowledge. New processes required for the establishment of new projects. Follow the project management system including use of business cases.

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Department Risk description Current Controls – What we are already doing about

it

Likelihood rating

Impact rating

Future treatment – What we plan to do

Infrastructure, Planning and Capital Works

Translating strategic documents into work programmes – limited information in strategies and plans regarding projects at implementation level, no budget estimates for funding, and there is limited coordination of integrated programme funding across the LTP process.

None Likely Major Review required of how this process works now and learn from it to improve for the next LTP. Visibility of all projects across the organisation to enable coordination of activities requires a Project Management System with the full lifecycle from ideas through prioritisation and delivery.

Health and Bylaws Dog pound facility no longer complies with the “Dog – Code of Welfare and “Temporary Housing of Companion Animals Code” provisions - both kennel minimum size standards and total lack of associated facilities (e.g. kennel runs, enrichment areas, separate areas for dangerous dogs, and quarantine areas). There is a risk of failing future compliance audits which may result in a full or partial closure, greater reliance on Auckland (with higher cost and reputational risk). Restrictions on larger dogs can impact ability to impound dogs, which can impact compliance and income. Operational

All available operational controls to overcome structural limitations have been implemented. However, not all risks can be mitigated through these controls. Through the current LTP Council has budgeted for the construction of a new dog shelter. However, there is a risk that this will not be sufficient to provide for a fully compliant and/or large enough facility. Note: the project will be brought back to Council shortly, if the revised budget or scope will not allow for a compliant facility.

Likely Major To avoid audit failure as of August 2021 the definition/criteria of a “long-term” dog has been shorted from four weeks to seven days. This means long-term and dangerous dogs will be relocated to Auckland sooner, minimizing health and safety risk to staff. However, this will have further financial implications on the budget and the team’s other functions. The only way to address and resolve the risk fully is to have a new fully compliant dog pound constructed as soon as possible.

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Department Risk description Current Controls – What we are already doing about

it

Likelihood rating

Impact rating

Future treatment – What we plan to do

responses to limitations increase health and safety risk for pound staff.

Parks and Recreation

Structures on public land – private owners adjacent to public land build structures on the public land for their use (i.e. jetties on esplanades/ reserves)

Any unsafe structures identified should be removed, upgraded or added to the Coastal structures contract and therefore inspection programme.

Possible Major Continue to investigate any new structures identified and either remove, up-grade, or add to the Coastal structures contract and inspection programme.

Waste and Drainage

Development approval process inadequate – due to legacy of poorly designed/ planned assets, development approval process may allow poor quality assets to be approved and constructed without sufficient oversite.

Environmental engineering standards in place, also bylaws. However, no clear legal liability for Council and no clear internal processes.

Possible Major Consider options to improve internal processes and clarify legal liability issues. Reliant on resourcing and coordination between departments. Low resource numbers due to the volume of work coming through from the public. Using contractors/consultants to provide coverage for staff shortages. Changes to the appeals version as well as operative version of District Plan is making things a challenge, particularly where stormwater is concerned. No clear link between District Plan and Engineering Standards anymore. Getting pushback from planners and developers. Work in progress. Flood risk maps and climate change also of concern.

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Department Risk description Current Controls – What we are already doing about

it

Likelihood rating

Impact rating

Future treatment – What we plan to do

Waste and Drainage

Unclear legal liability for Council regarding engineering approvals and vested assets – lack of legal clarity when contracting out design work to consultants. We may be responsible for quality of designs and construction.

We currently require that producer Statements (PS1) are submitted for designs. However, PS1 forms are occasionally signed by independently qualified persons (IQPs) who may be operating outside their specific area of competency. This places liability on Council for accepting these designs. Peer reviews are requested if scope of development is complex, or untried or potential risks of failure have been identified as high.

Possible Major Risk based decision based on development size around peer review of information. Ensure vested assets are constructed to high standards. Hold points for essential construction points. Ensure adequate capacity in team for construction assessments - may require additional WDC resources or third-party assessments by consultant engineers. Moving away from having independently qualified persons (IQPs) and instead relying on Engineering New Zealand Competency assessment and requirements for Professional Engineers to review and sign off on work that is complex in nature.

Northland Transport Alliance Highest Level Risks

It should be noted that in the last June 2021 Risk Report the highest rated risk for the Northland Transport Alliance was reported on in detail. This risk remains the same and so is not repeated in this report. In summary, the risk is that as a result of the NTA organisational structure not being its own entity, but rather a partnership between differing Councils, it raises issues in terms of statutory delegations, financial responsibility, inequitable workforce, differing systems used by staff, inefficient practices relating to health and safety and procurement, and triangulation employment issues.

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3. Council’s Strategic Risks

Strategic risks are risks that have been identified as affecting the entire organisation, rather than a particular area of Council. The risk description endeavors to capture the impact of the risk organisation-wide. Table six: Councils strategic risks

Area Risk description Current Mitigation – what we are doing about it

Data and systems Data sets across all systems and databases in Council are not currently aligned and interactive. Using multiple databases can lead to difficulty transferring and updating information, and a lack of visibility across the organisation. Systems may seem overly complex. In order to manipulate or organise data effectively, data may need to be duplicated into a programme like excel, taking additional staff time. Poor quality data can result in poor forecasting. We may be relying on information that is inaccurate or incomplete and this could lead to the wrong decision being made. There is a specific risk around the limited GIS skill set within Council alongside the complexity in updating and extracting this information. System failure or loss of data could have serious consequents on the organisation. Potential risks for WDC data include the potential for internal or external cyber threats, hardware failure from aging hardware or general fault, failure to regularly

Reduce: Upgraded the current asset management system from Hansen to TechOne – underway to go live in July 2021. Current work on Trilogy part 2. Reduce: Current work on Trilogy part 2 and focus in multiple departments on development of better datasets to improve organisation wide visibility, modelling and knowledge. Accept: Outsource GIS expertise as required, particularly for non-BAU of urgent GIS work. Reduce: Firewall services enhanced, latest ESET Antivirus, Phriendly Phishing staff training, quarterly security meeting, contract services for key critical systems and infrastructure, Cloud service providers have in place replication systems to Disaster Recovery Centres etc.

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update software, or potential risk to data backup systems.

Staffing and resourcing Whangarei is growing and the local government environment is poised for change. At this point we are unable to predict what will happen with roles due to the changing environment. Rapid growth and the lag between our budgeting and approval processes has led to a delay in additional positions. Recruiting and retaining staff in certain areas of the organisation can be difficult. The combination of timing and scarcity of specific skills can lead to understaffing, gaps in teams and an inability to provide staff cover. Lack of staff resourcing, and high staff turnover can lead to; existing staff being overworked, a lower level of available support service, and the potential inability for Council to meet its statutory obligations. There could be a loss of institutional knowledge when key staff leave the organisation, particularly where there has been a lack of succession planning.

Mitigate: Council is building a good reputation as an employer. Whangarei District Council won the HRNZ 2021 award for Organisational Change and Development, the Taituara Award for Excellence in Organisation and People Development as well as being a finalist in the Diversity Awards NZ 2021. We are offering more flexibility in working arrangements. There has been an increase in opportunities for current staff to move around the organisation to fill roles, in order to better utilise current staff resource and offer development opportunities for existing staff. Mitigate: Staff wellbeing is supported through our organisational strategy and tikanga (Whanaungatanga, Manaakitanga, Kotahitanga and Atawhaitanga) and through our health and safety documents. Reduce: The use of Kete ensures that information is not lost, however Council is reliant on handover documents created by the staff member who is leaving and the department manager to ensure that information is passed on after a staff member resigns. There has been a significant amount of work done on process mapping and trying to build cross training/ back up across the team.

Litigation Due to the increasingly litigious environment there is a potential for an increase in cases being brought against Council. Some are appropriate however some are not.

Accept: Litigations brought against Council are being dealt with on a case by case basis with external legal support as required. There is some transfer of risk under the insurance programme (statutory liability, public liability and professional indemnity insurances).

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Issues can arise where departments are not aware of the legislation they operate under. Difficulties and uncertainties are noted when it comes to Council’s legal liability for external contractors.

Reduce: 6 monthly legislative compliance form completed by department managers.

Aggressive customers Staff deal with abusive, difficult and potentially violent customers, particularly in public facing roles. There is an added risk to staff working alone or at more isolated Council sites.

Reduce: Ongoing training (e.g. FearFree) and health and safety practices constantly being reviewed. Learnings from aggressive customer incidents are shared throughout the organisation. Use of panic alarms and CCTV in some areas.

Climate change

Engagement with hapū: Hapū have raised concern about the engagement with hapū undertaken so far for projects in the climate change work programme. In particular the engagement has not been at the haukainga level and hapū representatives raise this as a strong concern. Vacancies in the Maori Relationships team mean that internal support for engagement is not available risking the ability and manner of how engagement with hapū takes place. Adaptation: A range of impacts of climate change have been projected for Northland by NIWA including sea level rise, more warmer days, more droughts, more extreme weather events. The recent AR6 report from the IPCC indicates that changes previously projected as extreme scenarios are now looking increasingly likely. Potential impacts include damage to the transport and infrastructure networks, water shortages, and droughts. This may result in vulnerable infrastructure, parks and reserves.

Accept and respond: Responses to risks will be largely delivered by the Climate Change programme of work. Engagement with hapū: Engagement with Maori communities including the haukainga will take place in two of the major projects. Though, for the draft Te Taitokerau Adaptation Strategy, engagement at this stage is after adoption. Staff will likely need to contract in tikanga support to engage in the appropriate manner. There will be financial implications of this. Acknowledging that there could be multiple workstreams across all of the Te Taitokerau Councils needing similar expertise, there could be the opportunity to align engagement within projects and with other organisations. Adaptation: The District Council responses drop out of the Priority Actions in the collaboratively developed draft Te Taitokerau Adaptation Strategy. Three particular actions that support our understanding & ability to respond in this area include:

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Financial: Large, long term financial risks. Costs to protect, shift, and future proof infrastructure and assets. Increasing insurance costs and potential inability to insure some areas. Councils ability to borrow money may be impacted if we have inadequate climate related financial risk disclosure. Legislative obligations and reporting: Local authorities and lifeline utilities are legally required to provide information to the Minister for Climate Change on how they are responding to the risks (including transition risk) from climate change. MfE has indicated that the Minister will begin exercising discretion to require reporting immediately. Communication: The Office of the Auditor General expects Councils to communicate risks, information gaps and what it plans to address climate change risks. Mitigation: The price point for greenhouse gas emissions will likely increase through the Emissions Trading Scheme (ETS). So NRLLP will need to pay more for our carbon emissions generated through the waste operations.

Climate projections for Whangarei: Staff have begun engagement with NIWA to prepare projections specific to Whangarei District.

Development of a Risk Assessment for Council infrastructure and assets: Staff at the early stages of reviewing the approaches other councils have taken to developing their risk assessments. It will align with the risk assessment undertaken by the Northland Lifelines Group.

Filling the newly established role for a Climate Change Adaptation Co-ordinator: This position will lead a number of the priority actions from the draft Te Taitokerau Adaptation Strategy. The application period for the role has closed and assessment of applicants has begun.

Financial: The development of the risk assessment mentioned above and Priority Actions 40, 41 & 42 of the draft Te Taitokerau Climate Adaptation Strategy will support a response to financial risk. Legislative obligations and reporting: The LTP includes resourcing for the climate change programme of work intended to address legislative obligations and reporting and greenhouse gas mitigation opportunities as part of Councils operations. Priority Actions 37, 38, 39 of the draft Te Taitokerau Climate Adaptation Strategy and responses provided already above support mitigation of this risk.

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Reputational risk: Council adopted a Corporate Sustainability Strategy in November 2018 and then Council declared a Climate Emergency in 2019. Commitments made in the Corporate Sustainability Strategy need to be resourced to allow the organisation to gather the data need to inform actions.

Communication risk: Priority Actions 7 & 8 of the draft Te Taitokerau Climate Adaptation Strategy and responses provided already above support mitigation of this risk. Mitigation (reduced GHG emissions and sequestration) / Reputational risk: The draft Whangarei Climate Action Plan includes mitigation responses intended to draw down carbon and reduce emissions produced by Council, while supporting the community to reduce their emissions footprints. This work is in development but is impacted by key staff covering the responsibilities of existing vacancies.

Regional growth Growth of region is other than identified in current Statistics New Zealand projections. Leading to lack of budget on development of core infrastructure and amenities to support the population.

Accept: Monitor and work with facts as they are identified. New models of growth have been developed as information is improving.

Government policy changes Central government policy can be changed at any time and this can impact Council’s budget and the operational activities of the organisation. There is also potential for regulatory changes made through orders from Council which can cause significant costs to ratepayers with little consultation and no useful rights of appeal.

Accept: Until changes occur, we are not able to respond. There is a process to engage following legislative changes but changes to central government policy are managed by the senior and operational leadership team as they occur.

Specific government policy changes: Four wellbeing’s RMA reforms 3 waters

Government changes create both opportunities and risks for Council in several areas. Core functions and responsibilities for Council departments may change significantly due to the proposed reforms. This may affect the structure of departments or the organisation.

Accept: Monitor the situation. Consider external resources to assist with workload as required. Staff provide balanced reports to Council to support decision making in these areas.

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The 3 Waters reform may result in discharge from wastewater treatment plants exceeding consent limits, as requirements may be higher than the current wastewater treatment plant can achieve. Job satisfaction for staff in these areas may suffer as roles change, workload increases or decreases, uncertainties arise, and stress levels increase. This could lead to high staff turnover.

Accept: Council have initially opted out of the scheme. Staff are keeping an eye on development of legislative changes and working to understand the impact. Funding allowed for in LTP to upgrade the WWTP. Reduce: Council supports staff wellbeing through our organisational strategy and tikanga. Mental health and wellbeing are promoted across the organisation. Each Whanau Group participated in a wellbeing toolkit workshop in late 2020. The Employee Assistance programme is available for staff.

COVID 19 COVID-19 has had an impact on planning timeframes as well as available resources. It has impacted the ability to plan events as well as the number of events occurring. It has impacted the budgeting assumptions made in the 2020/21 Annual Plan which was developed in a time of high uncertainty. The possibility of another COVID lockdown may result in staff being situated in different locations (where different COVID levels may apply). Some staff may be unable to work with the office closed.

Accept: Monitoring of budgets and cutting expenses where possible. Business continuity plans in place, with reviews periodically undertaken by the Corona Watch Team between lockdowns. Reduce: Key systems are accessible from home and some staff have mobile devices to access systems as well. Home office equipment has been made available for staff to purchase at cost price.

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RESOLUTION TO EXCLUDE THE PUBLIC

Move/Second

That the public be excluded from the following parts of proceedings of this meeting.

The general subject of each matter to be considered while the public is excluded, the reason for passing this resolution in relation to each matter, and the specific grounds under Section 48(1) of the Local Government Official Information and Meetings Act 1987 for the passing of this resolution are as follows:

General subject of each matter to be considered

Reason for passing this resolution in relation to each matter

Ground(s) under Section 48(1) for passing this resolution

1.1 Confidential Minutes Risk and Audit Committee 23 June 2021

Good reason to withhold information exists under Section 7 Local Government Official Information and Meetings Act 1987

Section 48(1)(a)

1.2 ICT Risks Report

This resolution is made in reliance on Section 48(1)(a) of the Local Government Official Information and Meetings Act 1987 and the particular interest or interests protected by Section 6 or Section 7 of that Act which would be prejudiced by the holding of the whole or the relevant part of the proceedings of the meeting in public, are as follows:

Item Grounds Section

1.1 For the reasons as stated in the open minutes

1.2 To prevent the disclosure or use of official information for improper gain or advantage

Section 7(2)(j)

Resolution to allow members of the public to remain

If the council/committee wishes members of the public to remain during discussion of confidential items the following additional recommendation will need to be passed:

Move/Second

“That be permitted to remain at this meeting, after the public has been excluded, because of his/her/their knowledge of Item .

This knowledge, which will be of assistance in relation to the matter to be discussed, is relevant to that matter because .

Note: Every resolution to exclude the public shall be put at a time when the meeting is open to the public.

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