Text of Rio Salado College Christine Argenzio-Burke M.Ed
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Rio Salado College Christine Argenzio-Burke M.Ed
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Rio Salado College Background about Rio: Rio Salado College is
a community college headquartered in Tempe, Arizona. It is
accredited by The Higher Learning Commission of the North Central
Association of Colleges. We were founded in 1978. But, 15 years ago
Rio Salado College started providing online courses and certificate
programs. We are serving more than 40,000 students, predominantly
working adults, Rio Salado offers extensive online learning, dozens
of collaborative workforce development partnerships, accelerated
formats and frequent start dates (every Monday). In 2001, our
online Post-Baccalaureate Teacher Education was introduced; program
later expanded into comprehensive Teacher Education Programs with
partnerships leading to baccalaureate, masters and doctoral
degrees. We currently employ 1300 adjunct faculty to teach our
online, hybrid, in-person and print-based classes.
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Types of programs offered online: Accounting Addictions and
Substance Use Disorders Adolescent Development Adult Development
and Aging Advanced Computer Usage and Applications Community Dental
Health Coordination Child and Family Organizations Management and
Administration Child and Family Professional Development (AC)
Computer Technology Computer Usage and Applications Creative
Writing (AC) Dental Assisting Dental Hygiene (In-Person) Dental
Office Management Digital Design Early Childhood Administration and
Management Early Learning and Development Energy Systems Technology
Entrepreneurial Studies eLearning Design eLearning Design for K-12
Family Child Care Management Family Engagement Specialist Family
Life Education General Business
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Types of programs offered online: Infant Toddler Development
Language/Literary Culture of the USA (AC) Language Studies (AC) Law
Enforcement Technology Military Leadership Networking: Design and
System Support Organizational Management Paralegal Parent Education
Post-Baccalaureate Teacher Education Programs Programming
Professional Addictions Counseling Public Administration Quality
Customer Service Retail Management Small Business Start-Up Spanish
& Spanish Culture Sustainability and Ecological Literacy
Sustainable Food Systems Teacher Education Teacher Endorsements
Teacher-in-Residence Programs Undergraduate Pathway: Bachelor of
Education (B.Ed) Teacher Certificate Undergraduate Pathway: Early
Childhood Administration Web Design: User Interface
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Teacher Education Preparation Programs at Rio TIR: The
Teacher-In-Residence Intern Undergraduate: Post baccalaureate:
Professional Development programs (endorsements): Or for
recertification hours
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What is RTI? Response to Intervention is a three tier process
implemented in the teacher preparation programs to assist with
student success. We were seeing a trend in F reports and struggling
students and failing in more than one course. We wanted to be
proactive with our approach Provide assistance/interventions prior
to failure Model adopted from the K-12 model implemented after IDEA
2004 and NCLB.
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Why did Rio Salado implement RTI? Data collected from
struggling students noted a clear pattern and need for support Our
student population is unique: ONLINE Concern with academics,
progress and behavior
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RTI Roles and Responsibilities Instructors are expected to
assist with interventions and remediation at the course level. The
Rio Salado Instructional team can provide additional support,
resources and accommodations as needed to promote student success.
Instructors can request resubmission of assignments, provide
specific feedback and strategies, as well as short term course
extensions. Primary responsibilities of an instructor is to provide
support at the course level. Instructional Liaison The
instructional liaison is the core of the team. These are the
experts in their specific program. We have an instructional liaison
who supports courses and instructors in each certification area.
Expert in course, provide instructor support, track students who
are struggling, coach instructors and provide training to
instructors in regards to school wide and program wide updates.
They also oversee the interventions at the Tier 1 level. They work
directly with instructors to provide interventions at the Tier 1
and Tier 2 level. These experts also help make informed decisions
on whether students move up and down the pendulum of the three tier
process. Student Success Coach Provides exceptional customer
service to currently enrolled students by executing all elements of
proactive student progress monitoring sheets and goals including
face to face meetings and presentations, phone conversations and
emails. Includes accountability for attaining student goals and
tracking of student performance at Tier 2 and Tier 3 of the
Response to Intervention process. Operations Team This team
consists of the Faculty Chair of Education, Director, Undergraduate
Studies and Operations of Teacher Education Department and Director
of Teacher Education Innovations & Initiatives. This team
decides when students are placed in tier 3, or considered Out of
Program due to 2 or more Fs in coursework and whether students
warrant a readmission to the program and escalated tier 3
consideration. Student- Student is responsible for keeping in
contact and responding to timeframe associated with progress
monitoring sheets and ILP plan. Students are to keep in direct
correspondence with instructor and the Student Success Coach if
escalated to a Tier 2 and 3 level of assistance/intervention.
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RTI Levels of Support Tier III Intensive Tier II Targeted Tier
I Universal
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TIER I - UNIVERSAL Instructors are expected to assist with
interventions and remediation at the course level. The Rio Salado
Instructional team can provide additional support, resources and
accommodations as needed to promote student success. Tier I
interventions may be initiated for: Lack of academic progress Lack
of professional behavior Course Failure Notification Interventions
on this level include but are not limited to: Resubmission of
assignments Specific feedback and strategies Additional
communication with Rio Salado College (RSC) Staff Short term course
extensions (at Instructor discretion) Tier III Intensive Tier II
Targeted Tier I Universal
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TIER II - TARGETED If the student is not responsive to
interventions provided at the course/instructor level they will be
referred to the appropriate EDU Instructional Liaison for review.
The Success Coach will work with the team to develop an
intervention plan for Tier II students. Students who are placed in
Tier II will receive additional and more individualized
assistance/support to further reduce the likelihood for
reoccurrence. Tier II interventions may be initiated for
reoccurrence of: Lack of academic progress Lack of professional
behavior Concerns associated with Field Experience and/or Student
Teaching Tier II Interventions on this level include but are not
limited to: Review of Tier I interventions, if applicable Progress
monitoring by assigned RSC Staff Development of goals and specific
deadlines Interview with EDU Staff Tier III Intensive Tier II
Targeted Tier I Universal
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TIER III - INTENSIVE Tier III Intensive Tier II Targeted Tier I
Universal Tier III interventions are limited to a small portion of
the teacher education student population, less than 5%, and are
initiated for insufficient progress or the severity of an
identified concern. Tier III support will intensify on an
individualized basis. Tier III interventions may be initiated due
to escalation in frequency or intensity of identified behavior(s)
professionally and/or academically including, but not limited to:
Lack of growth in the identified area(s) of need Lack of academic
progress Lack of professional behavior concerns associated with
Field Experience and/or Student Teaching Interventions at Tier III
will include an interview with EDU Staff member(s) to determine
continuation in the program and may include but is not limited to:
Program Removal Development of an Individualized Action Plan
(IAP)
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Gradebook example:
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Instructor Role: Monitoring of course progress Progress: 1 st
checkpoint 3 rd week (from individual start date) Email student and
copy and paste note into notes section (instructor notes &
student notes) of gradebook. Example screenshot from gradebook for
concerns with progress in course: 2 nd checkpoint 4 th week (if
student has not responded and/or submitted assignments up to date)
Phone call to student (if no response, leave a message.)
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Continued progress checkpoints: 3 rd check 5 th week If no
response, or work is not submitted, after 1 st and 2 nd checkpoint,
complete Occurrence Report instructional liaison.Occurrence Report
The Occurrence Report will be discussed at the Instructional Team
meeting and your Liaison will contact you regarding the required
actions and/or next steps within the RTI process. Instructor
continues to monitor and provide support as needed.
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Academic/Behavioral Concerns In addition to submitting ORs for
lack of progress, instructors are encouraged to report the
following: Academic/Content knowledge Student is exhibiting
concerns in spelling, grammar and does not seem to have a solid
grasp on understanding the content related to course: IDEA is a
government regulated program that helps all students. Behavioral
Emails and correspondence is not of an appropriate tone or
response. I need a response immediately, my issue is urgent and I
need on assignment #3 today.
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Example Occurrence report:
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Progress Monitoring Sheet example:
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RTI IMPLEMENTATION SEMESTER FALL, 2014
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13 2 7 1
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Occurrence Reports by Program
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Occurrence Report by Area of Concern
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How did Rio EDU use this data? RTI team reviewed all OCRs
submitted at end of semester to determine which students were
successful given tiered support Based on level of success students
were placed at appropriate tier for Spring 2015 semester
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RTI Team Recommendations for Spring 2015
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Moving forward with RTI Haberman results: We want to continue
to include the Haberman as a pre screener and also notify students
of their results from this to help us organize data and track
student success. Where will Rio Salado be with RTI in 2016?
Continue to work on ensuring we are providing interventions, track
success of interventions and reflect on what works and what we can
improve upon to assist with student long term success in our
programs. Cheat sheets: Help review the process and helps ensure
that everyone is on the same page of the process.
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Example cheat sheet: StepStep ILSC Instructor generates
ORInstructor generates OR Sends notification email to appropriate
IL including: -Course name -Instructor -TIR/PB/UG -Issue (A,B, P)
-Status update (all courses) -Tier ? Agenda UpdatesAgenda Updates
If TIER I - IL will determine from SC info. And further
investigation if student needs to be placed on ILT agenda TIER II
& III SC investigates and determines whether or not student
needs to be placed on Agenda. Discuss students status and next
steps at ILT meeting. RTI Notification to StudentRTI Notification
to Student Will email TIER I student with OR notification and CC
instructor. Email instructor individually if additional information
needs to shared or gathered. Notification to student (dependent on
ILT discussion outcome) RTI Follow Up with InstructorRTI Follow Up
with Instructor Follow-up with instructor to ensure TIER I
interventions are being followed: -Extra feedback -Notes in
gradebook -Phone calls -Resubmission of assignments (scoring 3 or
less) Follow-up with instructor to ensure TIER II interventions are
being followed: -Extra feedback -Notes in gradebook -Phone calls
-Resubmission of assignments (scoring 3 or less) -Keep SC informed
Monitoring StudentsMonitoring Students -Maintain student progress
monitoring sheets -Bring to attention of ILT as needed Maintaining
ORMaintaining OR -Weekly maintenance of OR to documents action
taken and current student progress -Take student off active OR when
determined by ILT ILT RTI Process Cheat Sheet StepILSC Instructor
generates OR Sends notification email to appropriate IL including:
-Course name -Instructor -TIR/PB/UG -Issue (A,B, P) -Status update
(all courses) -Tier ? Agenda Updates If TIER I - IL will determine
from SC info. And further investigation if student needs to be
placed on ILT agenda TIER II & III SC investigates and
determines whether or not student needs to be placed on Agenda.
Discuss students status and next steps at ILT meeting. RTI
Notification to Student Will email TIER I student with OR
notification and CC instructor. Email instructor individually if
additional information needs to shared or gathered. Notification to
student (dependent on ILT discussion outcome) RTI Follow Up with
Instructor Follow-up with instructor to ensure TIER I interventions
are being followed: -Extra feedback -Notes in gradebook -Phone
calls -Resubmission of assignments (scoring 3 or less) Follow-up
with instructor to ensure TIER II interventions are being followed:
-Extra feedback -Notes in gradebook -Phone calls -Resubmission of
assignments (scoring 3 or less) -Keep SC informed Monitoring
Students -Maintain student progress monitoring sheets -Bring to
attention of ILT as needed Maintaining OR -Weekly maintenance of OR
to documents action taken and current student progress -Take
student off active OR when determined by ILT ILT RTI Process Cheat
Sheet
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Questions to answer while in group? 1)What are some methods
your school currently utilizes to track student progress and
success? 2)What areas do you feel your college needs to focus on
with students: progress, academics, behavior? 3)Does your team seem
common student issues within each one of your education
departments? 4)What are the pros and cons to its implementation at
the community college level?
