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Richard Wood's presentation on "Treatment Online and GamTalk?" Part of a joint-presentation with Thomas Nilsson. Presented at the New Horizons in Responsible Gambling conference. January 28-30, 2013 in Vancouver, BC.
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Online support
Dr Richard Wood GamTalk
•Email questions •Instant private chat room •Video conference
•Instant group chat •Peer based forums
•Information •Self-help courses
Therapist Group support Self-help
Types of online support
Online peer-based support
• www.GamTalk.org since Oct 2008 • Non-profit supported through sponsorship • A supportive community (not treatment) • Moderated and managed • A place to: talk about problems, get ideas, find help,
offer suggestions, learn, be listened to • More than 13,000 members
Online group support issues • Critical mass (how to build a community) • Keep it simple vs whistles and bells (How tech savvy
are your members?) • Harmony, squabbles and drama • Trolls • Spam • Hackers • Researchers (offering cash prizes!) and journalists
Where do we go from here?
Stories of Hope
What next? • Online gambling is growing, so must online
support • Integration with gaming companies, direct links
from games to support • Integration of different online services • Technology can not be un-invented and the
Internet is impossible to fully control. But technology can and does offer some solutions