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Richard Shiozaki Senior Vice President DENSO Sales California Las Vegas, Nevada November 4, 2009 DENSO Press Conference AAPEX 2009

Richard Shiozaki Senior Vice President

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Page 1: Richard Shiozaki Senior Vice President

Richard ShiozakiSenior Vice PresidentDENSO Sales California

Las Vegas, NevadaNovember 4, 2009

DENSO Press Conference AAPEX 2009

Page 2: Richard Shiozaki Senior Vice President

DENSO Automotive Aftermarket

First Time Fit …

• 20 percent gains in the aftermarket

• Introduced hundreds of new part numbers

• Greater market coverage

• Expanded customer list

• New Technician Training

Page 3: Richard Shiozaki Senior Vice President

New Products and Services

Fuel Injectors Platinum TT Spark Plug Technician Training Program

Page 4: Richard Shiozaki Senior Vice President

60 Years of Heritage

• Industry leader

• Experience

• Trusted partner with our customers

Page 5: Richard Shiozaki Senior Vice President

DENSO Quality

• Products built to original equipment standards–Incorporate the latest technological advances

The Lowest Return Rate in the Industry!

Page 6: Richard Shiozaki Senior Vice President

Global Network

• Global expansion despite automotive industry downturn

• Launched new Aftermarket company in Russia

• 32 countries and regions

• 120,000 employees

Page 7: Richard Shiozaki Senior Vice President

New Ejector Technology

Newly Developed A/C System ECS Evaporator

Page 8: Richard Shiozaki Senior Vice President

Permanently Engaged Starter

• World’s First

• Permanent connection to the engine

• 3 percent improvement in fuel consumption

• Quicker and quieter idle starts

Page 9: Richard Shiozaki Senior Vice President

DENSO Technology is Everywhere

Ford Preferred Supplier

• Only 82 Members

• Supplier to new Fiat 500 to be Produced in North America in 2011

• 12 Time GM Supplier of the Year

Page 10: Richard Shiozaki Senior Vice President

Platinum TT® Spark Plug

• Twin-tip design

• Less spark interference

• Better ignitibility

• Better combustion

• Better mileage

• Available nationwide in 2010

Page 11: Richard Shiozaki Senior Vice President

New Compressor Program

• Largest supplier of A/C compressors in the world

• Factory new compressor with 85 percent coverage on both domestic and import

• New “coreless” program for remanufactured compressors eliminates core charges

Page 12: Richard Shiozaki Senior Vice President

Fuel Injector

• Meet some of the lowest emission standards in the U.S.

• High dynamic range

• Smallest droplet size of any fuel injector on the market

Page 13: Richard Shiozaki Senior Vice President

Fuel Pump

• Expanded line of 38mm replacement modules

• Turbine technology delivers fuel with minimal pressure pulsation

• Quieter operation

Page 14: Richard Shiozaki Senior Vice President

Relays

• Manufacturing relays for more than 50 years

• Reliable and long lasting

• Minimal power consumption

• Resistant to heat-shock and arcing

Page 15: Richard Shiozaki Senior Vice President

Wiper Blades

• New designer style blade

• Sleek, aerodynamic design engineered for today’s newer vehicles

• Superior surface pressure

Page 16: Richard Shiozaki Senior Vice President

Ignition Coils

• 17 new part numbers for Toyota and 6 for Honda

• 70 percent coverage for Toyota and more than 33 percent coverage for Honda

Page 17: Richard Shiozaki Senior Vice President

Glow Plugs

• 126 new part numbers

• Faster heat-up times and extended post-heating temperatures for lower emissions

• Competitively priced

Page 18: Richard Shiozaki Senior Vice President

Technical Training Program

• Taught by real technicians

• No sales pitch

• Product areas covered–Air Conditioning

–Electrical Systems

–Engine Management Systems

–Hybrid Vehicle Systems

• Unique tips–Reduce diagnostic time

–Insure first-time repair success

97 Percent Satisfaction Rating!

Page 19: Richard Shiozaki Senior Vice President

DENSO Parts Professional (DPP) Program

• 24/7 online technical information for professional technicians

• OE information on:

• Wiring diagrams

• Service bulletins

• Engine specs

• DENSO product information and specs

Page 20: Richard Shiozaki Senior Vice President

Aftermarket Growth

• 83 new accounts

• Industry recognition

• 18,700 registered patents worldwide

• 5,300 patents in the United States

OE Supplier of the Yearand Partnership Award

Page 21: Richard Shiozaki Senior Vice President

Aftermarket Commitment

• Patented technology growing

• More ideas in pipelines

• Quality since 1949

• Anticipating future challenges

Page 22: Richard Shiozaki Senior Vice President

Thank You

Questions & Answers