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Curriculum Vitae Ricardo Almeida
PERSONAL INFORMATION Ricardo Almeida
London, UK
+447479 473 074 [email protected]
Sex m | Date of birth 17/10/1980 | Nationality Portuguese
JOB APPLIED FORPOSITION
PREFERRED JOBSTUDIES APPLIED FOR
Supervisor / Head waiter / Waiter
WORK EXPERIENCESeptember 2014 – To present Crazy Bear, Fitzrovia, London United Kingdom
Head waiter
March 2014 – August 2014 Sketch, London United Kingdom
Head waiter
August 2013 – March 2014 Café del Mar, Malta
Head waiter – Fine Dine Restaurant Mediterranean and Italian Cuisine
March 2013 – August 2013 Hotel Thames – Maidenhead, United
Head waiter – Italian restaurant
March 2008 – March 2013 Prezzo Group Plc – UK
Supervisor
January 2006 – January 2008 El Nino Bar – Gouveia, PortugalManager
EDUCATION AND TRAINING
© European Union, 2002-2013 | http://europass.cedefop.europa.eu
Curriculum Vitae Ricardo Almeida
1999 - 2002 Instituto Gouveia
1991 - 1999 Escola Secundaria de Gouveia
Mother tongue(s) Portuguese
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction
Spoken production
English Intermediate Intermediate Intermediate Intermediate Intermediate
Communication skills ▪ Outstanding communication skills gained through my experience as a supervisor
Organisational / managerial skills A highly experienced Restaurant Manager, with excellent customer service skills and a passion for the hospitality business. A dynamic individual with strong leadership qualities and abundance of initiative and drive. A strong work ethic and highly committed to the career.
Job-related skills ▪ Operations Management within the Restaurant ▪ HR and payroll ▪ management; including maintenance & administration▪ Developing weekly operational schedules
Computer skills Microsoft Office Suite, Basic Utility Programs
Other skills ▪ Managing high-volume business and improver all controllable costs, thereby maximizing financial performance.
▪ Effectively developing managing and leading a team of 15 to provide excellent service
▪ Ensuring the highest standards of food, beverage and service ▪ Coordinating back and front of house to ensure the smooth running
of the company▪ Responsible for all the H&S and Food Safety on the premises▪ Responsible for the payroll and rota scheduling ▪ Management of suppliers and decreasing all stock losses as well as
reduced wage costs ▪ Budget management and weekly revenue analysis written, reporting
head office▪ Negotiating terms and conditions of employment with staff and
carrying out salary reviews▪ In charge of performance feedback, disciplinary, grievance and
redundancy processes▪ Exceeding customer satisfaction levels over 97%, the highest across
Prezzo Group▪ Purchasing stock and supplies
ADDITIONAL INFORMATION
Personal interests Cycling & football Played semi-professional football in Portugal: Clube Desportivo de
Gouveia Passion for new technologies
© European Union, 2002-2013 | http://europass.cedefop.europa.eu
