RFID-TAGGING CHRISTCHURCH’S MGBS • Typical read range of tag 1 - 10m (Tuneable via Antenna). •

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  • RFID-TAGGING CHRISTCHURCH’S MGBS

    Ross Trotter

    Greg Slaughter

  • CCC KERBSIDE COLLECTIONS

    • 3 bin system

    • Fortnightly rubbish and recycling, weekly organics

    • Since 2007

    • 500,000 bins in service

    • >250,000 bin lifts per week

    • Fleet of 50 collection trucks

  • CCC BIN STOCKTAKE

    Unique situation following Christchurch Earthquakes

    Estimated 16,000 lost and stolen bins

    Significant savings for Council

    Real-time tracking

    Improved MGB management

  • POST EARTHQUAKE ISSUES IN

    CHRISTCHURCH

    Increased cost of collection

    Compromised bin database

    Some residents receiving services above their entitlement

  • Compromised roads

  • COMMUNICATIONS

    Media release

    CCC Webpage

    Social media

    The Press

    On the ground

  • COMMS CONT…

    Pamphlet drop to properties being

    tagged

    Key message… “bins without RFID

    tags will not be emptied”

    Most common query… “when are

    you going to RFID me?”

  • METHODOLOGY

    Tags installed in new from January 2016

    Equipment trials and testing for retrofitting

    Stocktake team recruitment, equipment rollout and training

    Tagging commenced July and will take 3 years to complete 500,000 bins.

    On target with 50,000 bins tagged to date, achieving 750 per day

  • RFID TECHNOLOGY IS EVERYWHERE

  • Secure encrypted mobile communication

    Core technologies

    SQL / .NET

    SSRS / SSAS / SSIS

    HOW IT WORKS

  • • Ultra High Frequency (UHF) Technology ~ 900 MHz –Unique Encoding

    • Most commonly used technology in Europe and USA for wheeled containers

    • Typical read range of tag 1 - 10m (Tuneable via Antenna).

    • Vehicle Tracking showing Lift record with a Tag and customer

    RFID TECHNOLOGY - UHF

  • Office software offers

    2-way communication between office & vehicle Real-time visibility of daily ops Database of customer account info & collection history Record of calls; caller, time, issue, resolution Forward planning - assign new job / route to a vehicle Vehicle servicing schedules Reporting & KPIs

    Benefits

    Real-time lift verification & vehicle tracking Reduce call centre query time In depth reporting capabilities Vehicle maintenance reminders

    ROUTE MANAGEMENT SOFTWARE

  • For On-board computer / Mobile / Tablet / Handheld

    Collection route navigation with turn-by-turn assist Daily updated job list display Reporting function – blocked access, bin contaminated Assisted collection notes or problem areas highlighted

    Benefits

    Remove driver dependency Real-time route progress visibility Real-time driver feedback/reporting Increase admin savings with a paperless system Reduce missed bins & costly crew recalls Improve crew management

    DRIVER INTERACTION SOFTWARE

  • PROGRESS

    50,000 bins in service tagged

    60 truck computers

    150 new RFID deliveries per day

    11 onboard computers in use

    65,000 in real-time lift tracking

  • LESSONS LEARNT AND

    CHALLENGES Use of RFID tagging overseas has principally been for pay per lift customers

    Communications

    • Messaging to focus on a “fair collection process”

    • Residents don’t want miss out on being tagged!

    Tagging needs to keep pace with communications

    Tagging new bins is more cost effective and is future-proofing.

    Limit RFID signals to those from the bins

    Commercial areas

    Ability to read RFID tag with modern sideload operations

    • Positioning of the antenna

    • Speed of lift

  • • Unique project following Christchurch earthquakes

    • Significant savings

    • Better management of MGBs

    • Database clean up

    • Residents generally understand and accept the benefits of the project

    • Excellent example of Council / contractor collaboration

    • New developments likely in truck technology

    CONCLUSIONS