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REVIEW OF STAFF STRENGTH
OF
DIMINISHING CATEGORIES
OF
COMMERCIAL DEPARTMENT
OVER
BIKANER DIVISION
(G/HQ/WS/463/05/Comml./BKN/2017-18)
GUIDED BY STUDIED BY
P. K. MALIK 1 KAMLESH KUMAR MEENA CWSI-JP
Sr. ADGM & AWSO/NWR/JP 2 PRAKASH GURNANI WSI-JP
3 RAJENDRA SINGH KHIRIA WSI-JP
WORK STUDY ORGANIZATION
Page 2 of 38
NORTH WESTERN RAILWAY
JAIPUR
EXECUTIVE SUMMARY
Sr. No. 05
Study No. G/HQ/WS/463/05/Comml./BKN/2017-18
Subject
Review of staff strength Diminishing Categories of
Commercial Department over Bikaner Division.
Area Various Railway station units.
Division Bikaner
Department Commercial
Terms of Reference Assessment of Man Power requirement
Present Cadre
Category SS OR Vac.
Parcel Porter 23 13 10
Courier 03 0 03
Commercial Khalasi 06 06 0
Marker 01 0 01
Waiting Room Attendant 10 9 1
Total 43 28 15
Proposed Cadre
Parcel Porter : Nil
Courier : Nil
Commercial Khalasi : 06
Marker : Nil
Waiting Room Attendant : 06
Projected Surplus Man Power Parcel Porter : 23
Page 3 of 38
Courier : 03
Commercial Khalasi : 0
Marker : 01
Waiting Room Attendant : 04
Total : 31
Total Recommendations 05
Financial Implication Rs. 146.28 Lac per annum
Month of Circulation September’ 2017
***
INDEX
Chapter
No. Contents
Page No.
From-To
1 Introduction 4
2 Acknowledgement 5
3 Synopsis 6
4 Cadre & duties of staff 7-8
5 Performance 9-11
6 Deployment and observations of Parcel Porter Staff 12-17
7 Deployment and observations of Courier Staff
18
8
Deployment and observations of Commercial Khalasi
Staff 19
9 Deployment and observations of Goods Marker Staff
20
Page 4 of 38
10
Deployment and observations of Waiting Room
Attendant Staff 21-24
11 Critical Analysis 25-26
12 Summary of Surplus Posts 27
13 Recommendations 28-29
14 Financial Implication 30
***
CHAPTER 1 INTRODUCTION
Indian Railway is one of the biggest transportation organization among all other
transport organizations in the country. In fact the Railway is backbone of the national
economy. In recent time, Railway is facing tremendous competition from road and air.
Indian Railways begun to lose out freight to the Roadways since the last decade
despite its inherent advantages of being environment friendly and more reliable. Today
the Railway’s freight share stands at approximately 35% against 64% of two decades
ago. This slows down in freight loading eroded the Railways revenue. In the time of
competition transport system should not only the agile, prompt and amenable but also
financially viable. In order to bring economy in expenditure the optimum utilization of
man, machine and material will have to be ensured.
Productivity has acquired a new and broader meaning in the light of highly
competitive economic environment, increasing educational levels, degradation of
Page 5 of 38
physical environment and increasing population creating pressure on the limited
available resources. To be relevant, the output dimension of the productivity equation
needs to be stressed more than before, because improvement in the use of resources
alone may not give the desired competitive advantage. Productivity should be viewed
as increasing value addition to be achieved by:-
i) Providing products and services that enhance customer satisfaction;
ii) Reducing costs; and
iii) Enhancing safety.
After introduction of new policies of parcel and passenger traffic over the period of
time various categories of Commercial department has lost their significance.
Due to ‘Comprehensive leasing policy’ most of the parcel vans over Indian Railway are
out source. Further, policy regarding receiving through traffic only, without any
transshipment has also restricted the parcel traffic to be handled by the department.
After introduction of various software programs for reserved/unreserved ticket booking,
parcel booking, goods booking and other latest mode of communications like E-dak
etc. role of messengers (Couriers) have become insignificant.
Facilities like waiting rooms and retiring rooms cannot be operated on loss basis
hence in absence of adequate earning either these facilities may be operated through
outsourcing or effort may be made to convert in to earning sources.
In light of above facts, it become essential to review the staff strength diminishing
categories like- Parcel Porter, Courier, Commercial Khalasi, Marker and Waiting Room
Attendant of commercial department.
***
CHAPTER 2 ACKNOWLEDGEMENT
2.1 Coordinating Officials of the department:
The Study Team expresses its sincere thanks and gratitude to Sh. C. R. Kumawat, Sr.
DCM/BKN and coordinators for their extended co-operation during the course of
study.
Page 6 of 38
The team is grateful to Sh. M.A.Sidiqui, CMI/Planning and other officials for rendering
their full co-operation during the course of study.
2.2 Terms of Reference:
This study has been conducted under the following terms of reference:
i) Review of staff vis-a-vis workload on existing working conditions.
ii) Suggesting the ways and means for improving the system economically and
efficiently.
2.3 Methodology Adopted:
The following techniques of method study as well as work measurement have been
applied to conduct the study:-
i) Observing existing policies.
ii) Receiving relevant data from field units.
iii) Interaction with field officials
iv) Direct observation of the pattern of working.
v) Critical examination of the existing system of working and reassessment of
manpower requirement.
2.4 Field units visited:
Work study team has visited Divisional Office, Bikaner to receive the cadre and other
policy circulars. Work study team has also visited the –BKN, LGH, SOG, HMH, SGNR,
RTGH, CUR, SDLP, LHU, MBY, HSR, SSA and BNW stations to observe the working
conditions and procedures being adopted by the staff to perform the work.
***
Page 7 of 38
CHAPTER 3 SYNOPSIS
Dy. CCM/PM & HQ vide his letter number C-358/Misc; dated: 21.02.2017 has
recommended carrying out the work study of Parcel Porters in Annual Programme of
Work Studies for the year 2017-18.
It has been observed by the work study team that in changing working scenario like
leasing out the parcel traffic, on line booking of Retiring Rooms and outsourcing of
cleanliness work at Stations etc., significance of various categories of commercial staff
like Parcel Porters, Courier, Marker and Waiting Room Attendant have reduced
remarkably. Therefore, permission was sought to review the staff strength of these
categories through work study.
SDGM/NWR has approved to carry out the work study. Approval of work study was
informed to Sr. DCM/BKN and requested to nominate the coordinator/coordinators.
According sectional CMIs were nominated to coordinate with the work study team.
Work study team has visited all the field units and as well Divisional Office, Bikaner. To
received relevant data and present working procedure.
After critical analysis of data received from various sources, assessing the existing
workload, observing the present working procedure and after thorough discussion on
these with the officials, work study team has given the recommendation for right sizing
the cadre. This will be going to help in optimization of resources.
***
Page 8 of 38
CHAPTER 4 CADRE & DUTIES OF STAFF
4.0 Cadre of Diminishing Categories of Commercial Department over Bikaner
division:
4.1.1 Cadre of Parcel Porters over Bikaner Division (G.Pay-1800):
Sr. No. Stations SS OR Vacancy Excess
1. Bikaner 07 06 01 0
2. Suratgarh 02 0 02 0
3. Hanumangarh 02 0 02 0
4. Mandi Dabwali 01 0 01 0
5. Sri Ganga Nagar 02 01 01 0
6. Ratangarh 01 0 01 0
7. Churu 01 01 0 0
8. Sadalpur 02 01 01 0
9. Loharu 01 0 01 0
10. Hissar 02 02 0 0
11 Sirsa 02 02 0 0
Total 23 13 10 0
4.1.2 Cadre of Courier over Bikaner Division (G.Pay-1800):
1. Bikaner 03 0 03 0
Page 9 of 38
Total 03 0 03 0
4.1.3 Cadre of Commercial Khalasi over Bikaner Division (G.Pay-1800):
1. Bikaner 02 02 0 0
2. Bikaner (Control) 01 01 0 0
3. Bikaner (CMI) 01 01 0 0
4. Lalgarh 02 02 0 0
Total 06 06 0 0
4.1.4 Cadre of Courier Goods Marker over Division (G.Pay-1800):
1. Bikaner 01 0 01 0
Total 01 0 01 0
4.1.5 Cadre of Waiting Room Attendant Porters over Bikaner Division (G.Pay-1800):
1. Bikaner 03 01 02 0
2. Lalgarh 0 02 0 02
3. Hanumangarh 02 01 01 0
4. Sri Ganga Nagar 02 01 01 0
5. Sadulpur 01 0 01 0
6. Hissar 01 0 01 0
7. Bhiwani 01 02 0 01
Total 10 7 6 3
4.2 Duties of Various Diminishing Categories of Commercial Staff:
4.2.1 Duties of Parcel Porters:
In Parcel Offices they are responsible for:
i) Loading and unloading parcels from trains.
ii) Transshipments of Parcels from one train to another.
iii) Handling of Parcels like- receiving parcel from consignor, stacking it at proper place
and handing over parcel to consignee.
iv) Any other work assigned by the higher officials.
4.2.2 Duties of Courier:
Page 10 of 38
i) Receiving periodical, monthly, quarterly, half-yearly and annual returns, ROPD and
vouchers from nominated sections.
ii) Handing it over to the return checker.
iii) Informing higher officials about shortfall in the returns, ROPD and Vouchers
received.
iv) After due checks and entries by return checker, handing over these returns, ROPD
and vouchers to accounts department for further check.
4.2.3 Duties of Comml. Khalasi:
They perform multiple works assigned by the officials under whom they are
appointed.
4.2.4 Duties of Goods Marker:
There work is to mark the Parcel/Goods received from the consignor as per Railway
rules so that these Parcels/Goods can be connected and delivered at destination.
4.2.5 Duties of Waiting Room Attendant:
i) House-Keeping of waiting rooms.
ii) Ensuring entry of genuine passengers in waiting room.
iii) Doing needful entry of passenger details in the register.
iv) Ensuring no illegal activity in the waiting room.
***
CHEPTER 05 PERFORMANCE
5.1 Details of Parcel Booking at Various Stations over Bikaner Division:
Page 11 of 38
Sr.
No.
Station Departmental Booking
Outward/Tfc
(avg./day)
Parcel+Luggage
Inward /Tfc
(avg./day)
Parcel+Luggage
RR Pkg Wt
(Qtl.)
Erngs
(Rs.)
RR Pkg Wt
(Qtl.)
1. Bikaner 39 461 168 82019 53 364 110
2. Lalgarh 10 208 60 23055 2 12 6
3. Sri Ganganagar 28 130 55 11101 29 123 59
4. Hanumangarh 6 25 11 2207 10 40 19
5. Hissar 35 241 86 11036 20 115 47
6. Bhiwani 23 179 94 12648 9 63 58
7. Mandi Dabwali 4 14 6 495 4 36 14
8. Sadulpur 5 31 16 1306 4 20 5
9. Suratgarh 4 10 8 2602 5 21 11
10. Sirsa 13 72 25 2435 14 60 33
11. Churu 6 32 9 1511 4 21 7
12. Ratangarh 2 10 6 460 2 11 5
13. Loharu 1 1 1 428 1 3 1
14. Pilibanga 1 2 2 117 2 7 3
15. Hansi 5 6 6 584 2 9 5
16. Raisinghnagar 0 0 0 0 0 0 0
17. Srikaranpur 0 0 0 0 0 0 0
Page 12 of 38
Total 182 1422 553 152004 161 905 383
5.2 Detail of Earning through leasing of SLR in FY 2016-17 over BKN Division:
Sr.
No.
Name of Station from
where leased SLR/VPU is
being operated
Number
of
Trains
Number of
SLR/VPU leased
out
Annual Earning of
individual SLR/VP
leased out
1. Bikaner 25631 1 SLR (RSLR-I) 3931096
14709 1 SLR (FSLR-I) 895492
1 SLR (RSLR-I) 895700
22632 1 SLR (FSLR-I) 1224652
14707 1 SLR (FSLR-I) 1021852
12489 1 SLR (FSLR-II) 2074904
2. Lalgarh 15910 1 AGC 9791490
1 SLR (FSLR-I) 28834635
1 SLR (FSLR-II) 28834635
3. Sriganganagar 13008 1 SLR (FSLR-II) 10713600
1 SLR (RSLR-I) 15999840
4. Hisar 12556 1 SLR (FSLR-I) 14670720
1 SLR (FSLR-II) 3420630
1 SLR (RSLR-I) 3150000
Page 13 of 38
5. Bhiwani 14724 1 VPH 9928650
1 SLR (FSLR-I) 5648400
1 SLR (FSLR-II) 5832000
1 AGC 1317600
Total 148185896
5.3 Detail of Retiring Rooms Occupation and Earning over Bikaner Division:
Sr.
No.
Name of
station holding
Retiring Room
facilities
Number of retiring
rooms
(categorywise)
Number
of
Retiring
Rooms
booked
(Average
per day)
Earning
(Rs.)
through
booking of
RR
(Average
per day)
Number of
staff being
deputed to
manage
retiring
rooms
1. Bikaner 02 Rooms Non AC
01 Room AC
02 Dormitory
5.495 1013.00 No separate
staff is
deputed to
manage
these
retiring
rooms.
These
retiring
rooms are
managed by
2. Lalgarh 02 Rooms Non AC
01 Dormitory
0.70 253.00
3. Sri Ganganagar 02 Rooms Non AC 0.41 192.00
4. Hanuman Garh 03 Rooms Non AC
01 Room AC
0.53 159.00
Page 14 of 38
5. Hissar 02 Rooms Non AC
02 Room AC
0.35 98.00 on duty
Ticket
Examiners
at Enquiry
counters.
6. Sadulpur 01 Room Non AC 0.19 79.00
7. Suratgarh 02 Room Non AC 0.08 13.00
8. Sirsa 01 Room Non AC 0.03 06.00
9. Churu 01 Room Non AC 0.01 05.00
10. Ratangarh 01 Room Non AC 0.01 04.00
11. Loharu 01 Room Non AC 0.008 02.00
Total 7.813 1824
***
CHAPTER 6 DEPLOYMENT OF PARCEL PORTER STAFF
6.0 Station wise deployment of Parcel Porter staff over Bikaner division, are given
below:
6.1 Deployment of Parcel Porter at BKN Railway Station:
6.1.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Bikaner 7 6 1 0 0 7
6.1.2 List of Parcel Porter staff going to retire in next 02 years:
Nil
6.1.3 Deployment and workload of staff:
Page 15 of 38
Parcel Porter-03 They deployed for parcel handling round the clock, one in each
shift from 06.00-14.00 hours, 14.00-22.00 hours and 22.00 to 06.00
hours.
Parcel Porter-01 He performs duty in shift 09.00 to 18.00 hours as Marker.
Parcel Porter-01 He is being utilized as Rest Giver.
Parcel Porter-01 He is being deployed at Parcel Office, Lal Garh for purpose of
Parcel handling.
6.1.4 Description of parcel handling work being performed through Imprest Cash:
To meet out with additional need of parcel handling, imprest cash of amount Rs.
25000.00 per month has been issued to the Parcel Office, Bikaner.
6.1.5 Observation:
01 Parcel Porter in each shift is not sufficient to meet out with the existing
need of parcel handling. Therefore part time Parcel Porters are engaged
though imprest cash. They are successfully performing the parcel handling
work. It is being advised that additional impreset cash should be created so
that complete parcel handling work may be performed through outsourcing.
All the 07 posts of Parcel Porter at BKN has been considered surplus and
advised to surrender.
6.2 Deployment of Parcel Porter at LGH Railway Station:
6.2.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Lalgarh 0 1 0 1 0 0
6.2.2 List of Parcel Porter staff going to retire in next 02 years:
Nil
6.2.3 Deployment and workload of staff:
He is being utilized for parcel handling in shift 09.00 to 18.00 hours.
Page 16 of 38
6.2.4 Description of parcel handling work being performed through Imprest Cash:
To meet out with additional need of parcel handling, imprest cash of amount Rs.
15000.00 per month has been issued to the Parcel Office, Lalgarh.
6.2.5 Observation:
As such 01 Parcel Porter of Bikaner is performing work at LGH against Nil
cadre of Parcel Porter. This has already considered surplus in cadre of Parcel
office, Bikaner. Therefore, it is advised that parcel handling work at Lalgarh
should be performed by engaging the staff through Imprest cash.
6.3 Deployment of Parcel Porter at RTGH Railway Station:
6.3.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Ratan Garh 1 0 1 0 0 1
6.3.2 List of Parcel Porter staff going to retire in next 02 years:
Nil
6.3.3 Deployment and workload of staff:
Not Applicable
6.3.4 Description of parcel handling work being performed through Imprest Cash:
Cash Imprest amounting Rs. 10000/- has been issued to Parcel Office, Ratangarh
for the purpose of Parcel Handling.
6.3.5 Observation:
CPS/RTGH has informed that with the existing imprest cash Rs. 10000.00, he
is managing well the parcel handling work of the office. Hence, 01 vacant
post of Parcel Porter at RTGH has been considered surplus and advised to
surrender forthwith.
6.4 Deployment of Parcel Porter at Churu Railway Station:
6.4.1 Cadre Position:
Page 17 of 38
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Churu 01 01 0 0 0 1
6.4.2 List of Parcel Porter staff going to retire in next 02 years:
Nil
6.4.3 Deployment and workload of staff:
He is being utilized for parcel handling in shift 09.00 to 18.00 hours.
6.4.4 Description of parcel handling work being performed through Imprest Cash:
Nil
6.4.5 Observation:
CPS/CUR has informed that 01 person cannot handle the heavy luggage
moreover after opening of CUR-SIKR section workload will be increased and
it will require to load and unload the TC safe. He has requested to create
appropriate cash imprest for proper handling of Parcel. Work study team
has considered his suggestion and advice to create appropriate imprest cash
for Parcel Office, Churu to manage the parcel handling work. 01 post of
Parcel Porter with Parcel Office, Churu has been considered surplus and
advised to surrender forth with.
6.5 Deployment of Parcel Porter at SDLP Railway Station:
6.5.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Sadulpur 02 01 01 0 0 02
6.5.2 List of Parcel Porter staff going to retire in next 02 years:
Nil
6.5.3 Deployment and workload of staff:
He is being utilized for parcel handling in shift 09.00 to 18.00 hours.
Page 18 of 38
6.5.4 Description of parcel handling work being performed through Imprest Cash:
03 part time Parcel Porters are being engaged for parcel handling, through
imprest cash Rs. 15000.00 per month issued to the Parcel office, Sadalpur.
6.5.5 Observation:
CPS/SDLP has informed that large number of trains are passing from the
station, therefore 01 person cannot handle the parcel. In addition to 01
departmental Parcel Porter, 03 part time parcel porters are engaged through
imprest cash of Rs. 15000 per month. As such the work of parcel handling is
partially being performed through outsourcing without problem, therefore it
is advised to give appropriate rise in the monthly imprest cash. 02
sanctioned posts of Parcel Porters at SDLP have been considered surplus
and advised to surrender forthwith.
6.6 Deployment of Parcel Porter at LHU Railway Station:
6.6.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Loharu 01 0 01 0 0 01
6.6.2 List of Parcel Porter staff going to retire in next 02 years:
Nil
6.6.3 Deployment and workload of staff:
Not Applicable
6.6.4 Description of parcel handling work being performed through Imprest Cash:
Part time Parcel Porters are being engaged for parcel handling, through imprest
cash Rs. 15000.00per month issued to the Parcel office, Loharu.
6.6.5 Observation:
CPS/LHU has informed that with the existing imprest cash Rs. 15000.00, he
is managing well the parcel handling work of the office. Hence, 01 vacant
Page 19 of 38
post of Parcel Porter at LHU has been considered surplus and advised to
surrender forthwith.
6.7 Deployment of Parcel Porter at SOG Railway Station:
6.7.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Surat Garh 02 0 02 0 0 02
6.7.2 List of Parcel Porter staff going to retire in next 02 years: Nil
6.7.3 Deployment and workload of staff: Not Applicable
6.7.4 Description of parcel handling work being performed through Imprest Cash:
Part time Parcel Porters are being engaged for parcel handling, through imprest
cash Rs. 15000.00per month issued to the Parcel office, Surat Garh.
6.7.5 Observation:
CPS/SOG has informed that with the existing imprest cash Rs. 15000.00, he
is managing well the parcel handling work of the office. Hence, 02 vacant
post of Parcel Porter at SOG has been considered surplus and advised to
surrender forthwith.
***
6.8 Deployment of Parcel Porter at HMH Railway Station:
6.8.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Hanuman Garh 02 0 02 0 0 02
6.8.2 List of Parcel Porter staff going to retire in next 02 years:
Nil
6.8.3 Deployment and workload of staff:
Page 20 of 38
Not applicable.
6.8.4 Description of parcel handling work being performed through Imprest Cash:
Part time Parcel Porters are being engaged for parcel handling, through imprest
cash Rs. 15000.00 per month issued to the Parcel office, Hanuman Garh.
6.8.5 Observation:
CPS/HMH has informed that with the existing imprest cash Rs. 15000.00, he
is managing well the parcel handling work of the office. Hence, 02 vacant
posts of Parcel Porter at HMH has been considered surplus and advised to
surrender forthwith.
6.9 Deployment of Parcel Porter at MBY Railway Station:
6.9.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Mandi Dabwali 01 0 01 0 0 01
6.9.2 List of Parcel Porter staff going to retire in next 02 years:
Nil
6.9.3 Deployment and workload of staff:
Not applicable.
6.9.4 Description of parcel handling work being performed through Imprest Cash:
Part time Parcel Porters are being engaged for parcel handling, through imprest
cash Rs. 7500.00 per month issued to the Parcel office, Mandi Dabwali.
6.9.5 Observation:
CPS/MBY has informed that with the existing imprest cash Rs. 7500/- , he is
managing well the parcel handling work of the office. Hence, 01 vacant
posts of Parcel Porter at MBY has been considered surplus and advised to
surrender forthwith.
6.10 Deployment of Parcel Porter at HSR Railway Station:
6.10.1 Cadre Position:
Page 21 of 38
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Hissar 02 02 0 0 0 02
6.10.2 List of Parcel Porter staff going to retire in next 02 years:
Nil
6.10.3 Deployment and workload of staff:
They are deployed as per schedule of the trains for parcel handling work at
Hissar station.
6.10.4 Description of parcel handling work being performed through Imprest Cash:
Part time Parcel Porters are being engaged for parcel handling, through imprest
cash Rs. 15000.00 per month issued to the Parcel office, Hissar.
6.10.5 Observation:
CPS/HSR has informed that large number of trains are passing from the
station, therefore 02 staff cannot handle the parcel. In addition to 02
departmental Parcel Porter, part time parcel porters are engaged through
imprest cash of Rs. 15000.00 per month. As such the work of parcel
handling is partially being performed through outsourcing without problem,
therefore it is advised to give appropriate rise in the monthly imprest cash.
02 sanctioned posts of Parcel Porters at HSR have been considered surplus
and advised to surrender forthwith.
6.11 Deployment of Parcel Porter at SSA Railway Station:
6.11.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Sirsa 02 02 0 0 0 02
6.11.2 List of Parcel Porter staff going to retire in next 02 years:
Nil
6.11.3 Deployment and workload of staff:
They are deployed as per schedule of the trains for parcel handling work at Sirsa
station.
6.11.4 Description of parcel handling work being performed through Imprest Cash:
Nil
6.11.5 Observation:
Page 22 of 38
CPS/SSA has informed that large number of trains are passing from the station,
therefore 02 staff cannot handle the parcel. Therefore, they require additional
manpower for parcel handling. A process for creating imprest cash for engaging
part time parcel porter is in the process. It is being advised to give appropriate
monthly imprest cash, so as to complete parcel handling work should be performed
though outsourcing. 02 sanctioned posts of Parcel Porters at SSA have been
considered surplus and advised to surrender forthwith.
CHAPTER 7 DEPLOYMENT OF COURIER STAFF
7.0 Deployment of Courier staff over Bikaner division, are given below:
7.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Bikaner 3 0 3 0 0 3
7.2 List of Courier staff going to retire in next 02 years:
Not Applicable.
7.3 Deployment and workload of staff:
Not Applicable.
7.4 Description of courier work being performed:
At present there is no on roll staff to perform the work of courier. However, in
the section there are booking clerks are working as the return checker. They
collect and check periodic, monthly and quarterly account reports along with
cancelled tickets, ROPD returns, cash voucher and warrants and also submit it to
accounts office.
7.5 Observation:
In absence of the Couriers since long, work is being performed by the
Booking clerks working as return checker very efficiently. Therefore, these 03
vacant posts of couriers have been considered surplus and advised to
surrender forth with.
Page 23 of 38
***
CHAPTER 8 DEPLOYMENT OF COMMERCIAL KHALASI STAFF
8.0 Deployment of Commercial Khalasi staff over Bikaner division, are given below:
8.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Bikaner 4 4 0 0 4 0
2. Comml. Control Office, BKN 1 1 0 0 1 0
3. CMI office, Bikaner 1 1 0 0 1 0
4. Lalgarh 0 1 0 1 0 0
Total 6 7 0 1 6 0
8.2 List of Courier staff going to retire in next 02 years:
Nil
8.3 Deployment and workload of staff:
Sr.
No.
Unit No.
of
staff
Deployment
Page 24 of 38
1. PRS Office/
BKN
01 He is deployed at Reservation office, Bikaner in shift 08.00-14.00
and 18.00 to 20.00 hours. He assists the reservation staff in their
work like collecting bundles of requisition slips, bringing stationary,
handing over reservation chart to other concern offices and any
other work assigned by the reservation staff.
2. CCNL/BKN 01 He is deployed to perform duty in office of Commercial Controller
in shift 10.00 to 18.00 hours. He assists to Commercial Controller
in his day to day work. Like in receiving and sending official
documents, proper storage of documents and any other work
assigned by the Commercial Controller.
3. Free Service
Office /BKN
01 He is deployed at free service office for receipt and dispatch of
mails in shift 10.00 to 18.00 hours.
4. Booking
Office/ BKN
01 He is deployed at Booking office, Bikaner in shift 08.00-16.00
hours. He assist the booking staff in their day to day work
5. CTI Office/
BKN
01 He is deployed in the office of CTI/BKN for pasting of chart on the
reserve class coaches of the train.
6. CMI Office,
BKN
01 He is deployed in the office of CMI. Bikaner. He assists to CMI in
his day to day work.
7. SS Office,
Lalgarh
01 He is deployed in the office of Station Superintendent, Lalgarh in
shift 10.00 to 18.00. He assists to SS/LGH in his day to day work.
8.4 Observation:
As such Commercial Khalasis are deputed in the above office to assist in day
to day work. After analysis of their individual work, all the 06 posts of
Commercial Khalasi have been considered justified.
CHAPTER 9 DEPLOYMENT OF GOODS MARKER STAFF
9.0 Deployment of Marker staff over Bikaner division, are given below:
9.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Bikaner 1 0 1 0 0 1
Total 1 0 1 0 0 1
Page 25 of 38
9.2 List of Goods Marker staff going to retire in next 02 years:
Nil
9.3 Deployment and workload of staff:
Nil
9.4 Observation:
There is only one sanctioned post of Goods Marker over Bikaner division,
which is lying vacant since long. During discussion with the coordinator it
was informed that the post of Goods marker is outdated and work related
to him is being outsourced through imprest cash. Hence, this 01 post of
Goods marker over Bikaner division has been considered surplus and
advised to surrender forthwith.
***
CHAPTER 10 DEPLOYMENT OF WAITING ROOM ATTENDANT STAFF
Page 26 of 38
10.0 Stationwise deployment of Waiting Room Attendant staff over Bikaner division,
are given below:
10.1 Deployment of WRA at BKN Railway Station:
10.1.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Bikaner 3 2 1 0 03 0
10.1.2 List of WRA staff going to retire in next 02 years:
Nil
10.1.3 Deployment and workload of staff:
At present two staff are working for managing Waiting Rooms as well Retiring
Rooms at Bikaner station one in each shift 08.00 to 20.00 hours and 20.00 to
08.00 hours
10.1.4 Observation:
Manning of Waiting Room is essential, so as to presence of only bonafide
passengers can be ensured. Along with up keeping of retiring room is also
essential. It has been observed that in absence of RG/LR it became tough to
manage the work, when this staff requires to give leave or rest. Hence, all
the 03 posts of Waiting Room Attendant have been considered justified.
10.2 Deployment of WRA at LGH Railway Station:
10.2.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Lalgarh 0 2 0 2 0 0
10.2.2 List of WRA staff going to retire in next 02 years:
Nil
10.2.3 Deployment and workload of staff:
At present 01 staff is working for managing Waiting Rooms in shift 10.00 to
18.00 hours.
Page 27 of 38
10.2.4 Observation:
It has been noticed that occupation of retiring room at LGH is as low as 0.70
room per day and with earning Rs. 253.00 per day only. Similarly there is
almost nil passenger traffic in the night. Cleaning work of the station is
already been outsourced so WRA is required to monitor legality of the
passenger entering in. A Commercial Khalasi is already working at Lalgarh
station. Hence, this 01 post of WRA should be shift to Bikaner against the
vacancy and here may be utilize as per need only.
10.3 Deployment of WRA at SLDP Railway Station:
10.3.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. SDLP 01 0 01 0 0 01
10.3.2 List of WRA staff going to retire in next 02 years:
Nil
10.3.3 Deployment and workload of staff:
Nil
10.3.4 Observation:
It has been noticed that occupation of retiring room at SDLP is as low as
0.008 room per day and with earning Rs. 2.00 per day only. Cleaning work
of the station is already been outsourced so WRA is required to monitor
legality of the passenger entering in. In absence of WRA legality of
passengers using Waiting Rooms is being looked after by Ticket Collector
duty. The average outward passengers per day are 4300, therefore to ensure
that only bonafide passengers are using waiting room, we shall outsource
the activity. 01 vacant post of Waiting Room Attendant at SDLP has been
considered surplus and advised to surrender forthwith.
10.4 Deployment of WRA at HSR Railway Station:
10.4.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
Page 28 of 38
1. Hisar 01 01 0 0 01 0
10.4.2 List of WRA staff going to retire in next 02 years:
Nil
10.4.3 Deployment and workload of staff:
At present 01 staff is working for managing Waiting Rooms as well Retiring
rooms in shift 09.00 to 17.00 hours.
10.4.4 Observation:
It has been noticed that occupation of retiring room at HSR is as low as
0.053 room per day and with earning Rs. 159.00 per day only. Cleaning work
of the station is already been outsourced so WRA is required to monitor
legality of the passenger entering in. 01 WRA is deployed in shift 09.00 to
17.00 hours to ensure that bonafide passengers is using Waiting Room.
Along with he also takes care of Retiring Room. After 17.00 hours
occupation of waiting room and retiring room is monitored by on duty
Ticket Examiner. WRA should be used in EI roster i.e. from 06.00 to 18.00
hours or any other 12.00 hours as per requirement of the station. The
exiting arrangements are able to manage both waiting room and retiring
room well. Hence, 01 post of WRA has been considered justified.
10.5 Deployment of WRA at BNW Railway Station:
10.5.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Bhiwani 01 02 0 01 0 01
10.5.2 List of WRA staff going to retire in next 02 years:
Sr. No. Name of
Employees
Fathers Name Designation DOR
1. Sh. Kishan Lal Sh. Jai Lal WRA 31.12.2018
10.5.3 Deployment and workload of staff:
In absence of the assets they are being utilized as SM Khalasi from last 02 years.
Page 29 of 38
10.5.4 Observation:
At present there is neither any Waiting Room nor Retiring Room at Bhiwani
station as old building has been dismantled. Construction of new building
for Waiting Rooms and Retiring Rooms will be initiated soon and it is
expected that construction of the building will be completed up to
31.12.2017. Presently these WRAs are being used against the vacancies of
SM Khalasi. Almost 02 years have passed from the date of dismantling of
the old building and these 02 WRAs are being used at the station without
any justification resulting in to financial losses to the Railway. Hence, Work
Study has considered these resources as surplus and advised to surrender 01
post of WRA with immediate effect. Whenever new assets will be developed
according for manning of these assets manpower should be outsourced.
10.6 Deployment of WRA at HMH Railway Station:
10.6.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. Hanumangarh 02 01 01 0 01 01
10.6.2 List of WRA staff going to retire in next 02 years:
Nil
10.6.3 Deployment and workload of staff:
At present 01 staff is working for managing Waiting Rooms as well retiring room
in shift 10.00 to 18.00 hours.
10.6.4 Observation:
It has been noticed that occupation of retiring room at HMH is as low as
0.70 room per day and with earning Rs. 253.00 per day only. Cleaning work
of the station is already been outsourced so WRA is required only to
monitor legality of the passenger entering in. 01 WRA is deployed in shift
10.00 to 18.00 hours to ensure that bonafide passengers is using Waiting
Page 30 of 38
Room. Along with he also takes care of Retiring Room. After 18.00 hours
occupation of waiting room and retiring room is monitored by on duty
Ticket Examiner. WRA should be used in EI roster i.e. from 06.00 to 18.00
hours or any other 12.00 hours as per requirement of the station. The
exiting arrangements are able to manage both waiting room and retiring
room well. Hence, 01 post of WRA has been considered justified and 01
vacant post of WRA has been considered surplus and advised to surrender
forthwith. Additional need of manpower if any occur shall be fulfilled
through outsourcing.
10.7 Deployment of WRA at SGNR Railway Station:
10.7.1 Cadre Position:
Sr. No. Unit SS OR Vac. Exe. Proposed Surplus
1. SGNR 02 01 01 0 01 01
10.7.2 List of WRA staff going to retire in next 02 years:
Nil
10.7.3 Deployment and workload of staff:
At present 01 staff is working for managing Waiting Rooms as well retiring room
in shift 06.00 to 18.00 hours.
10.7.4 Observation:
It has been noticed that occupation of retiring room at SGNR is as low as
0.35 room per day and with earning Rs. 98.00 per day only. Cleaning work
of the station is already been outsourced so WRA is required only to
monitor legality of the passenger entering in. 01 WRA is deployed in shift
06.00 to 18.00 hours to ensure that bonafide passengers is using Waiting
Room. Along with he also takes care of Retiring Room. After 18.00 hours
occupation of waiting room and retiring room is monitored by on duty
Ticket Examiner. The exiting arrangements are able to manage both waiting
room and retiring room well. Hence, 01 post of WRA has been considered
justified and 01 vacant post of WRA has been considered surplus and
Page 31 of 38
advised to surrender forthwith. Additional need of manpower if any occur
shall be fulfilled through outsourcing.
***
CHAPTER 11 CRYTICAL ANALYSIS
11.0 Critical analysis of Parcel Porter, Courier, Commercial Khalasi, Goods Marker
and Waiting Room Attendant is given below:
11.1 Parcel Porter:
The parcel working over the railways has undergone various reforms. The
emphasis now is more on leasing of the SLRs, AGCs & VPUs where
loading/unloading etc. is to be organized by lease holders. Gauge conversion of
the most of the MG sections to BG has resulted into elimination of need for
transshipment of packages at brake-of-gauge locations. Speeding up of trains
has resulted into curtailment of stoppages/halt at many of the stations. A large
number of stations have since been closed for parcel traffic on NWR.
Presently there is sanctioned strength of 23 staff in the cadre of Parcel Porters
over Bikaner division out of which only 13 staff is on roll i.e. 10 vacancies are
existing in the cadre. Appropriate Imprest cash amount almost at all the
locations of Parcel offices have been created for parcel handling. Therefore,
there is almost negligible work left for Parcel Porters.
It is further advised that appropriate Imprest cash must also be created for
parcel handling at Churu and Sirsa.
Hence, all the 23 posts (13 on roll+10vacant) of Parcel Porters have been
considered surplus and advised to surrender forthwith.
11.2 Courier:
At present there is no on roll staff to perform the work of courier. However, in
the section there are booking clerks are working as the return checker. They
collect and check periodic, monthly and quarterly account reports along with
cancelled tickets, ROPD returns, cash voucher and warrants and also submit it to
accounts office.
Page 32 of 38
In absence of the Couriers since long, work is being performed by the
Booking clerks working as return checker very efficiently. Therefore, these 03
vacant posts of couriers have been considered surplus and advised to
surrender forth with.
11.3 Commercial Khalasi:
All the 06 sanction staff of Commercial Khalasi are working on roll at different
locations. They are being used by the supervisor/inspector for multiple purposes.
Hence all the 06 posts of Commercial Khalasi have considered justified.
11.4 Goods Marker:
There is only one sanctioned post of Goods Marker over Bikaner division, which
is lying vacant since long. During discussion with the coordinator it was
informed that the post of Goods marker is outdated and work related to him is
being outsourced through imprest cash. Hence, this 01 post of Goods marker
over Bikaner division has been considered surplus and advised to surrender
forthwith.
11.5 Waiting Room Attendant:
The sanctioned strength of WRA over BKN division is 10 out of which 09 WRA
are on roll. After thorough analysis of uses of Waiting room and Retiring
room cadre of 06 WRA have been considered appropriate and 04 (01 vacant)
posts of WRA have been considered surplus and advised to surrender
forthwith.
***
Page 33 of 38
CHAPTER 12 SUMMARY OF SURPLUS POSTS
12.0 Summary of surplus posts of Parcel Porter, Courier, Goods Marker and
Waiting Room Attendant is given below:
(A) Cadre of Parcel Porters over Bikaner Division:
Sr.
No.
Stations SS OR Vacancy Excess Proposed
Cadre
Identified
Surplus
posts
1. Bikaner 07 06 01 0 0 07
2. Suratgarh 02 0 02 0 0 02
3. Hanumangarh 02 0 02 0 0 02
4. Mandi Dabwali 01 0 01 0 0 01
5. Sri Ganga Nagar 02 01 01 0 0 02
Page 34 of 38
6. Ratangarh 01 0 01 0 0 01
7. Churu 01 01 0 0 0 01
8. Sadulpur 02 01 01 0 0 02
9. Loharu 01 0 01 0 0 01
10. Hissar 02 02 0 0 0 02
11 Sirsa 02 02 0 0 0 02
Total (A) 23 13 10 0 0 23
(B) Cadre of Courier over Bikaner Division:
1. Bikaner 03 0 03 0 0 03
Total (B) 03 0 03 0 0 03
(C) Cadre of Courier Goods Marker over Division:
1. Bikaner 01 0 01 0 0 01
Total (C) 01 0 01 0 0 01
(D) Cadre of Waiting Room Attendant Porters over Bikaner Division:
1. Bikaner 03 01 02 0 03 0
2. Lalgarh 0 02 0 02 0 0
3. Hanumangarh 02 01 01 0 01 01
4. Sri Ganga Nagar 02 01 01 0 01 01
5. Sadulpur 01 0 01 0 0 01
6. Hissar 01 0 01 0 01 0
7. Bhiwani 01 02 0 01 0 01
Total (D) 10 7 6 3 6 4
Total (A+B+C+D) 37 20 20 03 06 31
CHAPTER 13 RECOMMENDATIONS
13.0 Recommendations are as follows:-
Page 35 of 38
Sr.
No.
RECOMMENDATIONS Para
no.
Accepting/
Implementing
Authority
1. Recommendation No.-1:
Parcel Porter: The parcel working over the railways has
undergone various reforms. The emphasis now is more on
leasing of the SLRs, AGCs & VPUs where
loading/unloading etc. is to be organized by lease holders.
A large number of stations have since been closed for
parcel traffic on NWR. Appropriate Imprest cash amount
almost at all the locations of Parcel offices have been
created for parcel handling. Therefore, there is almost
negligible work left for Parcel Porters.
It is further advised that appropriate Imprest cash must
also be created for parcel handling at Churu and Sirsa
and all the 23 posts (10 vacant) of Parcel Porters have
been considered surplus and advised to surrender
forthwith.
6.0
DRM/BKN
2. Recommendation No.-2:
Courier: At present there is no on roll staff to perform the
work of courier. However, in the section there are booking
clerks are working as the return checker. They collect and
check periodic, monthly and quarterly account reports
along with cancelled tickets, ROPD returns, cash voucher
and warrants and also submit it to accounts office.
In absence of the Couriers since long, work is being
performed by the Booking clerks working as return
checker very efficiently. Therefore, these 03 vacant
posts of couriers have been considered surplus and
7.0
Page 36 of 38
advised to surrender forth with.
Sr.
No.
RECOMMENDATIONS Para
no.
Accepting/
Implementing
Authority
3 Recommendation No.-3:
Commercial Khalasi: All the 06 sanction staff of
Commercial Khalasi are working on roll at different
locations. They are being used by the supervisor/inspector
for multiple purposes. Hence all the 06 posts of
Commercial Khalasi have considered justified.
8.0
DRM/BKN
4 Recommendation No.-4:
Goods Marker: There is only one sanctioned post of
Goods Marker over Bikaner division, which is lying vacant
since long. During discussion with the coordinator it was
informed that the post of Goods marker is outdated and
work related to him is being outsourced through imprest
cash. Hence, this 01 post of Goods marker over Bikaner
division has been considered surplus and advised to
surrender forthwith.
9.0
5 Recommendation No.-5:
Waiting Room Attendant: The sanctioned strength of
WRA over BKN division is 10 out of which 09 WRA are on
10.0
Page 37 of 38
roll. After thorough analysis of uses of Waiting room
and Retiring room cadre of 06 WRA have been
considered justified and 04 (01 vacant)posts of WRA
have been considered surplus and advised to surrender
forthwith.
***
CHAPTER 14 FINANCIAL IMPLICATIONS
14.0 FINANCIAL IMPLICATIONS: -
With the proposal for surrender of 31 posts of Diminishing Categories of Commercial
Department over Bikaner Division. The recurring savings per annum in money value
amount is given as below:-
Sr.
No.
Category Pay
band
Level Mean
pay
DA
5%
Total
Pay
No.
of
posts
Total
saving
per
month
(Rs.)
Total
saving
per year
(Rs.)
1. Parcel
Porter
18000-
56900 L-1 37450 1873 39323 23 904429 10853148
Page 38 of 38
2. Courier 03 117969 1415628
3. Goods
marker 01 39323 471876
4. Waiting
Room
Attendant
04 157229 1887504
Total 31 1218950 14628156
Total savings of 31 surplus posts is Rs.146.28 lac per annum approximately.
***
