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1 © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding Annie Lee Sallee MBA, RHIT, CPC, CPMA AHIMA Approved ICD-10-CM/PCS Trainer Revenue Cycle Education Specialist Home Town Health Jenan Custer CPC, CCS AHIMA Approved ICD-10-CM/PCS Trainer and Ambassador Director of Coding Healthcare Coding and Consulting Services (HCCS) © 2014 Healthcare Coding and Consulting Services Agenda 2 Defining Coding Standards Provisional or Concurrent Coding DRG Assignment Productivity Standards Define takeaways Ready, set, Drill Time! © 2014 Healthcare Coding and Consulting Services Revenue Integrity Boot Camp Coding 3 Warm up time! Home Town Health Drill Instructor Creed “These recruits are entrusted to our care. We will train them and share our knowledge. We will provide all the tools from a coding aspect to help develop a disciplined and fit Revenue Integrity Process . The recruits will be fully indoctrinated in all things coding. We will demand of them and demonstrate by our example, the highest standards of professional skill set.”

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Page 1: Revenue Integrity Boot Camp Coding...Revenue Integrity Boot Camp Coding Annie Lee Sallee MBA, RHIT, CPC, CPMA AHIMA Approved ICD-10-CM/PCS Trainer Revenue Cycle Education Specialist

1

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot

Camp

Coding Annie Lee Sallee MBA, RHIT, CPC, CPMAAHIMA Approved ICD-10-CM/PCS Trainer Revenue Cycle Education Specialist Home Town Health

Jenan Custer CPC, CCSAHIMA Approved ICD-10-CM/PCS Trainer and AmbassadorDirector of Coding Healthcare Coding and Consulting Services (HCCS)

© 2014 Healthcare Coding and Consulting Services

Agenda

2

� Defining Coding Standards

� Provisional or Concurrent Coding

� DRG Assignment

� Productivity Standards

� Define takeaways

� Ready, set, Drill Time!

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

3

Warm up time!

Home Town Health Drill Instructor Creed

“These recruits are entrusted to our care. We will train them and share our knowledge. We

will provide all the tools from a coding aspect to help develop a disciplined and fit Revenue

Integrity Process . The recruits will be fully indoctrinated in all things coding. We will

demand of them and demonstrate by our example, the highest standards of professional

skill set.”

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

4

Coding Standards

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

5

Coding Standards

Inpatient Coding

� Coding

� Discharge Summaries and Coding

� OP note best practices

� Querying

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Coding Standards

Same Day Surgery

� Coding

� OP note

� Hard coded vs. soft coded

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Coding Standards

Observation Coding

� Coding ED to OBS

� Injections and Infusions

� Modifiers

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Coding Standards

Emergency Department Coding

� Coding/Charging ED Admissions

� Coding ED discharges

� Modifiers, who is doing what

� Charge entry, stream lining processes

� Looking at what is being hard coded

� Communication of documentation issues

� Compliant Querying

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

CDI/Coding

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Coding Standards

Outpatient Lab/RAD coding

� Compliant orders

� What about the reports?

� Thinking about reimbursement

� Coding from other physicians (i.e. Radiologists)

� Other documentation (i.e. nursing)

� Knowing your rules and guidance

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

10

Coding Standards

PRO FEE side coding

• Physician participation (or presence)

• Mid-level involvement

• Signature requirements

• Documentation completion

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

11

Coding StandardsAHIMA Standards of Ethical Coding

• Coding professionals should: Apply accurate, complete, and

consistent coding practices for the production of high-quality

healthcare data.

• Report all healthcare data elements (e.g. diagnosis and procedure

codes, present on admission indicator, discharge status) required for

external reporting purposes (e.g. reimbursement and other

administrative uses, population health, quality and patient safety

measurement, and research) completely and accurately, in accordance

with regulatory and documentation standards and requirements and

applicable official coding conventions, rules, and guidelines.

American Health Information Management Association Standards of Ethical Coding. (2008, January 1). Retrieved February 26, 2015, from

http://library.ahima.org/xpedio/groups/public/documents/ahima/bok2_001166.hcsp?dDocName=bok2_001166

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Coding StandardsAHIMA Standards of Ethical Coding

• Assign and report only the codes and data that are clearly and consistently supported

by health record documentation in accordance with applicable code set and abstraction

conventions, rules, and guidelines.

• Query provider (physician or other qualified healthcare practitioner) for clarification

and additional documentation prior to code assignment when there is conflicting,

incomplete, or ambiguous information in the health record regarding a significant

reportable condition or procedure or other reportable data element dependent on

health record documentation (e.g. present on admission indicator).

• Refuse to change reported codes or the narratives of codes so that meanings are

misrepresented.

• Refuse to participate in or support coding or documentation practices intended to

inappropriately increase payment, qualify for insurance policy coverage, or skew data by

means that do not comply with federal and state statutes, regulations and official rules

and guidelines.American Health Information Management Association Standards of Ethical Coding. (2008, January 1). Retrieved February 26, 2015, from

http://library.ahima.org/xpedio/groups/public/documents/ahima/bok2_001166.hcsp?dDocName=bok2_001166

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

13

Coding StandardsAHIMA Standards of Ethical Coding

• Facilitate interdisciplinary collaboration in situations supporting proper coding

practices.

• Advance coding knowledge and practice through continuing education.

• Refuse to participate in or conceal unethical coding or abstraction practices or

procedures.

• Protect the confidentiality of the health record at all times and refuse to access

protected health information not required for coding-related activities ( examples of

coding-related activities include completion of code assignment, other health record

data abstraction, coding audits, and educational purposes).

• Demonstrate behavior that reflects integrity, shows a commitment to ethical and legal

coding practices, and fosters trust in professional activities.

American Health Information Management Association Standards of Ethical Coding. (2008, January 1). Retrieved February 26, 2015, from

http://library.ahima.org/xpedio/groups/public/documents/ahima/bok2_001166.hcsp?dDocName=bok2_001166

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

CDI/Coding

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Coding Standards

Coding Source Guidance (naming a few)

� AHA Coding Clinics

� CPT Assistants

� CMS and Local FI/MACS

� Coding Desk Reference (CM/PCS/CPT)

� ICD-9/10 CM and PCS Coding Guidelines

� CPT Coding Guidelines

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Coding Standards

Credentials (naming a few) � CCA (AHIMA)

� CCS (AHIMA)

� CCS-P (AHIMA)

� RHIT (AHIMA)

� RHIA (AHIMA)

� CPC-A (AAPC)

� CPC (AAPC)

� CPC-H (AAPC)

� Why they are important in Coding Standards

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

16

Coding Standards

Standards: Credentialed Coders Why they are important in Coding Standards� Quality data

� More accurate payments

� Compliant Coding

� A better understanding of new procedures

� Improved disease management correct code capture

� Fewer miscoded, rejected, and improper reimbursement claims

� A better understanding of health outcomes

� Continuum of education through credentials

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Work it out!!

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Provisional or Concurrent Coding

DischargeConcurrent

Coding Admission

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

19

Provisional or Concurrent Coding

Let’s discuss the types of coding

� Admission Coding

� Concurrent Coding

� Retrospective Coding

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

20

Provisional or Concurrent Coding

What is concurrent coding?

What are the benefits?

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Provisional or Concurrent Coding

The Anticipated DRG will drive:

- Plan for Stay

- Plan for Anticipated Date of Discharge

(based on GLOS)

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Provisional or Concurrent Coding

According to a recent CDI poll on the ACDIS website, only 13% of nearly 170 respondents perform concurrent coding at their facility. The bulk of respondents (50%) indicated they do some concurrent coding primarily in order to assign a working MS-DRG, but coders perform coding retrospectively

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

23

Provisional or Concurrent Coding

Challenges of Concurrent Coding

� Requires additional staff (CDI/Coding)

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

24

DRG Assignment

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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DRG Assignment

Diagnosis-related group (DRG) is a system to classify hospital

cases.

Factors that affect the cost of delivering care:

� Severity of illness

� Risk of mortality

� Prognosis

� Treatment difficulty

� Need for intervention

� Resource intensity

© 2014 Healthcare Coding and Consulting Services

DRG Assignment

Classified by up to 8 diagnoses in addition to the primary

diagnosis & up to 6 procedures performed during one stay

as well as patient demographics.

Reimbursement

• PPS: Reimbursed at a fixed rate based on DRG.

• CAH: Reimbursed at 101% of reasonable cost for facility

charges.

• IP claims reimbursed at charges x interim rate after

deductible and coinsurance.

• CAH fully cost reimbursed on cost report settlement.

Revenue Integrity Boot Camp

Coding

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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DRG Assignment

Why are DRGs important to CAHs?

DRGs = ICD-9 diagnoses & procedure codes

Charges = Revenue codes & HCPCS/CPT codes as

well as ICD-9 procedure codes

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

CDI/Coding

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Uses of DRGs

• Reimbursement

• Evaluation of quality of care

• Evaluation of the utilization of services

Diagnoses support medical necessity and gives the

entire reason for why a patient is at your facility to

begin with.

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

29

Defining Productivity Standards

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Defining Productivity Standards

Why is productivity standards so important?

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

31

Defining Productivity Standards

Inpatient Coding

� Industry standard

� Types of IP coding

� CMI and why it is important

� Variances in systems

� Variances in HD versus Low dollar

� Querying impacts

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

32

Defining Productivity Standards

Same Day Surgery

� Industry standard

� Types of SDS coding

� Variances in systems

� Variances when looking at hard vs. soft coding

� Querying impacts

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Defining Productivity Standards

Observation

� Industry standard

� Types of OBS coding

� Variances in systems

� Variances when looking at hard vs. soft coding

� Charge entry

� Querying impacts

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

34

Defining Productivity Standards

Emergency Department

� Industry standard

� Types of ED coding

� Variances in systems

� Variances when looking at hard vs. soft coding

� Charge entry

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

35

Defining Productivity Standards

Outpatients Lab/RAD coding

� Industry standard

� Types of OP coding

� Variances in systems

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

36

Defining Productivity Standards

Professional Coding

• Industry standard Types of Professional service • E/M, Surgical, Pathology, Radiology, Diagnostic tests or medical

services

• Charge Lag

• Variances in systems

• Charge entry vs. Code extraction/documentation

completion

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Defining Productivity Standards

� Benchmark survey

� Benchmark surveys with frequency

� Communicating the benchmark survey findings

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Defining Productivity Standards

Impacts

� Data Entry requirements

� Abstracting requirements

� Systems

� Pending Excessively

� Questions to ask

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

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Defining Productivity Standards

Tracking time

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

40

Defining Productivity Standards

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

41

Defining Productivity Standards

Tracking Coding daily

Date: Number Coded Time Spent Coding

(total hours/minutes)

Inpatient Coded

SDS Coded

Observation Coded

Emergency Department Coded

Ancillary Records Coded

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

42

Cool Down…

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

43

Defining Takeaways

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

44

Defining Takeaways

Coding Standards

� Establish ground rules by chart type

� State the Coding mission to all stakeholders

� Identify coding requirements

� Look at current processes and identify barriers

� Collect data

� Identify possible solutions by brainstorming

� Make changes in your coding process!

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

45

Defining Takeaways

Provisional/Concurrent Coding

� See if concurrent is right for your facility

� Do you have the resources

� Is there benefits your facility can obtain with

concurrent coding

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

46

Defining Takeaways

DRG Assignment

� Understand the purpose and uses of DRGs

� Ensure proper diagnosis coding

© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

Coding

47

Defining Takeaways

Productivity

� Identify current process

� Benchmark

� Consolidate tasks and responsibilities

� Identify opportunity areas

� Define Standards to staff

� Define who monitors weekly/daily

� Reiterate quality standards

© 2014 Healthcare Coding and Consulting Services

Learning Outcomes

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� Defining Coding Standards

� Provisional or Concurrent Coding

� DRG Assignment

� Productivity Standards

� Define takeaways

Page 17: Revenue Integrity Boot Camp Coding...Revenue Integrity Boot Camp Coding Annie Lee Sallee MBA, RHIT, CPC, CPMA AHIMA Approved ICD-10-CM/PCS Trainer Revenue Cycle Education Specialist

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© 2014 Healthcare Coding and Consulting Services

Revenue Integrity Boot Camp

CDI/Coding

49

READY….

SET…….

LET’s DRILL!!

© 2014 Healthcare Coding and Consulting Services

QUESTIONS?

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Home Town Health Drill Instructor Creed“These recruits are entrusted to our care. We will train them and share our knowledge. We will provide all the tools from a coding aspect to help develop a disciplined and fit Revenue Integrity Process . The recruits will be fully indoctrinated in all things coding. We will demand of them and demonstrate by our example, the highest standards of professional skill set.”