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INFORMATION TECHNOLOGY SERVICES DIVISION RETURNING TO CAMPUS PLAN: FROM 2 JUNE 2020

WHAT YOU NEED TO KNOW ABOUT RETURNING TO CAMPUS

Effective Tuesday 2 June 2020, the University will commence a staged reopening of campus following the closure related to the COVID-19 pandemic.

Through the pandemic, the University community has demonstrated we are capable of working in new and innovative ways, particularly in providing, and working with, flexibility. This information guide provides guidance on key requirements for the Information Technology Services Division.

ITS recommends that staff who return to campus download and run the COVIDSafe app.

Returning to campus, continuing to work from home or a hybrid model

While the University campus has reopened for staff, to support the reduction of community transmission of COVID-19 and other illnesses during the winter season, staff and supervisors are advised to determine whether a return to campus is necessary at this point in time. Staff who continue to work from home or adopt a hybrid model must adhere to the ITS Local Protocol - Work From Home protocol.

Flexible Work

Detailed information regarding flexible working to support post-COVID 19 work arrangements on is available on the ANU website. Key information includes:

• Flexibility is available to everyone, noting that arrangements must take into account team flexibility, local area needs, operational requirements and individual roles and responsibilities as determined by the Deputy CIO / CIO, ITS.

• At the time of publication, the Federal Government’s official position is that those who can effectively work at a home-based work site should continue to do so.

• During the COVID-19 related campus closure, staff were given flexibility to continue to be paid their standard hours as long as they were able to contribute 70% of their standard hours. As the staged return to campus continues, all staff are required to return to 100% of their normal working hours, regardless of the location of their work. However, staff are encouraged to discuss their work pattern with their Associate Director – normal office arrangements, or a more flexible pattern of working hours or permanent reduction in hours – as long as it meets the operational needs of the area.

• Staff who enter into a flexibility agreement are required to submit an Individual Flexibility Agreement (to record their hours and commitments) and the Home Based Work form (to assess their home-based workstation arrangements) to their supervisor and the Deputy CIO for approval to finalise their arrangement. All required documentation should be submitted in one DocuSign envelope, including both forms, photos and insurance information.

I completed the home-based work form during the COVID-19 campus closure, is this sufficient?

No. This form was a shortened version of the required home-based work assessment and was intended to be for a short time only, while the campus was closed.

Following the staged campus reopening on 2 June 2020, all staff who are continuing to work from home, either permanently or in a hybrid model, will be required to complete the Home Based Work form and the Individual Flexibility Agreement form.

Being well at work and what to do if you are not

All staff are requested to not attend campus if they are unwell, in support of the health and safety of all members of the ANU community. Where staff are unwell and cannot attend work, regardless of the location of work, personal leave should be accessed in accordance with the Personal Leave Procedure.

Staff who are experiencing symptoms of COVID-19 should present for testing, in accordance with ACT Health guidance. Staff should then isolate at home while waiting for the results, and contact Community Wellbeing at communitywellbeing@anu.edu.au.

Staff can also contact the National Coronavirus Helpline on 1800 020 080 for further information.

Staff who are high risk

Some members of our community are considered a high risk of more serious illness due to COVID-19. The following link identifies these high-risk categories and outlines how to protect them: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/advice-for-people-at-risk-of-coronavirus-covid-19

Members of our community in any of these high-risk categories should work with their supervisor to discuss working arrangements.

Respect for your co-workers

Staff are reminded that all members of our community are coping with this pandemic, and many have differing needs and stressors.

Respect for your co-workers is an important part of the ANU community supporting each other, whether this be through adhering to physical distancing, cleanliness of shared spaces, staying home when you are unwell, understanding differing work patterns, and staying connected.

Bringing equipment back to campus

If you took any equipment home from the office, please ensure you return it when returning to work on campus.

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Physical distancing (mandatory)

All staff who return to campus must abide by the Australian Government physical distancing rules of 1.5 metres between each person, and no more than 1 person per 4m2 in offices, meeting room, laboratories and teaching spaces. The ACT Government’s social distancing guidelines can be found at the following locations: • https://www.covid19.act.gov.au/protecting-yourself-and-

others/protect-yourself#Physical-social-distancing • https://www.covid19.act.gov.au/protecting-yourself-and-

others/groups-and-gatherings

Signage will be installed at all entrances, points of egress around campus buildings and in communal areas outlining restrictions, requirements and responsibilities for social distancing, hygiene and self-isolation.

Front counters now have Perspex screens in place. Markers on the ground will direct physical distancing waiting lines.

If you are seated at workstations that cannot support the 1.5m distance requirements, please liaise with your Associate Director for alternate seating arrangements within the office.

Lift use:

• In Hancock West, there can only be one person in a lift at any one time.

• In other ITS-occupied buildings, follow any signs about lift use.

• Staff are encouraged to wash their hands or use hand sanitiser before and after using the lift.

Stairwells in Hancock West will have the following traffic rules:

• Western stairwell – near lifts and printing corridor – should be used to go up.

• Eastern stairwell – in the corner of Hancock West – should be used to go down.

• At all times social distancing must be maintained. If you know there is someone already in the stairwell, please wait for them to pass before entering.

• If there is a Fire Alarm, standard emergency procedures must be followed.

• Staff are encouraged to wash their hands or use hand sanitiser before and after using the stairwell.

• In other ITS-occupied buildings, follow any signs about stairwell or lift use.

University protocols - no handshaking, hugging or touching of another person.

In-person versus Zoom/Team meetings

Where possible, please limit face-to-face meetings and hold Zoom or Team meetings. A meeting must last less than two hours if it is held face-to-face and social distancing rules must be followed.

Shared spaces

Staff are unable to gather in groups to eat or share food, including use of shared spaces such as kitchens or break out areas. If you use the microwave, sandwich press, fridge or sinks, please wipe down the touch points before and after use. Staff will not be permitted to use the dishwashing or coffee machines.

Where practicable, communal areas such as kitchens or the printer corridor will be one-way only. Signs will be posted to advise which way the traffic will flow.

Staff are to ensure that all shared areas are thoroughly cleaned after use. It is everyone’s responsibility to ensure these standards are in place.

All kitchen equipment has been secured away and individuals will need to bring in their own glassware, crockery and cutlery and keep the items at their desks. Communal seating areas will be closed. Staff must eat outside or at their desk.

If you see team members not abiding by the social distancing rules, politely remind them to move apart or clean their area of use. Report any issues to your Associate Director.

Catering for meetings

Catering for meetings will no longer be provided, nor tea, coffee or milk. Please ensure your meetings are scheduled to allow appropriate breaks for all attendees to undertake their own individual arrangements.

Vehicles

All ITS vehicles must have hand sanitiser, gloves and wipes available to wipe down internal areas frequently. With the exception of the campus traveller, a maximum of two people in a vehicle is allowed at one time. The ITS electric ‘buggy’ must only have one person in the vehicle at a time.

Travel

The University still has restrictions on travel – no travel is to be undertaken to any remote sites or interstate.

In the event of an emergency (or upcoming statutory maintenance work) that requires travel, please seek Deputy CIO advice for guidance.

Cleaning and hygiene

Effective 2 June 2020 and the staged reopening of campus, all buildings will have resumed cleaning services, with additional cleaning measures implemented for high touch areas such as door handles, light switches, and common areas.

Staff should regularly clean their own workstations, including keyboards and mouse. Staff should also regularly clean personal items, such as mobile phones.

Staff are reminded of the importance of the strictest hygiene measures when using kitchens and bathrooms, including washing hands for 20-30 seconds, using soap and water, followed by hand sanitiser. Avoid touching your eyes, nose, mouth; sneeze or cough into a tissue or your elbow; and dispose of any tissues immediately in the bin.

Accessing buildings (mandatory requirement)

On a daily basis, all staff must keep a register of the buildings that they access on campus. This information must include the building name, time of entry/exit and area visited. The information can be captured by way of diary notes, manual record keeping, ServiceNow notes, or other ways as agreed between you and your supervisor. This is required for contact tracing purposes. At various times Associate Directors will ask to see this information to ensure it is up to date. Spot checks of buildings will be undertaken by the Divisional WH&S officer.

All visitors to Hancock West will need to ‘sign in’ when accessing the building. Visitors include non-ITS staff (including friends and

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family), and ITS staff that are not primarily based in Hancock West. The latter includes ITS staff that would normally be working from home on that particular day. Sign in books will be available on every floor.

Training – COVID-19 infection control module

The Department of Health has a short online training module about COVID-19 infection control. The course covers what COVID-19 is, the signs and symptoms of the disease, how to protect yourself and others from possible infection, and busts a few myths about COVID-19 too. All staff are asked to register and undertake the online course, which will only take 20-30 minutes. You will receive a certificate at the end and you should keep this as a reference. https://covid-19training.gov.au/

Signature footers on emails

All ITS staff are to have a signature footer on all emails sent that outlines their name, role, section and, where possible, a contact phone number. This must be in place for all emails sent – internal and external.

Out of office messages must be turned on for Outlook when appropriate.

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DIVISION WHEREABOUTS Executive Team From 2 June 2020, the Executive team incorporating the CIO, Deputy CIO and Associate Directors will remain working from home for the foreseeable future. Where there is a requirement for one of the Executive team to come on site, this attendance will be recorded through the attendance sheet provided on the relevant floor within Hancock West (or other building as required, for example, Chancelry).

Executive Support From 2 June 2020, the Executive Support team will continue to work from home. Attendance on site will be agreed by the Interim Deputy CIO on an as needed basis.

Application Services

Audio Visual Services From 2 June 2020 AV staff will continue to operate from campus supporting the Echo Recording, commencing room checks and upgrading AV in rooms.

Database & Integration Services From 2 June 2020, this team will continue to work from home. There will be some ad hoc work on campus for the weekend upgrades but this an exception.

Enterprise Systems From 2 June 2020, this team will continue to work from home.

PeopleSoft Systems From 2 June 2020, this team will continue to work from home.

Infrastructure Services

Network & Telephony From 2 June 2020, this team will continue to work in a hybrid fashion as they have done through Campus closure. They are aware of the additional preventative measures that have been implemented to ensure the safe reopening of Campus.

Windows From 2 June 2020, this team will continue to work from home.

SOE From 2 June 2020, this team will continue to work from home.

Storage & Compute From 2 June 2020, this team will continue to work from home.

Unix From 2 June 2020, this team will continue to work from home.

Research Infrastructure From 2 June 2020, this team will continue to work from home.

Data Centre Operations From 2 June 2020, this team will continue to work on Campus. They are aware of the additional preventative measures that have been implemented to ensure the safe reopening of Campus.

Service Delivery

Purchasing From 2 June 2020, this team will continue to work from home.

Services From 2 June 2020, this team will continue to work from home.

AskANU From 2 June 2020, the AskANU IT staff will commence working from the Chifley Library in their usual roster pattern. AskANU Switchboard staff will continue to work from home.

Service Desk From 2 June 2020, this team will continue to work from home.

Deployment From 2 June 2020 the deployment team will continue to work from campus and the Barry Drive shopfront to support hardware deployment activities.

Business Solutions From 2 June 2020 this team will commence working from campus on a rotational roster basis. They will be located in building 10T1.

Precincts North From 2 June 2020 this team will continue to work from campus to support returning ANU staff and researchers.

West From 2 June 2020 this team will continue to work from campus to support returning ANU staff and researchers.

South From 2 June 2020 this team will continue to work from campus to support returning ANU staff and researchers.

East From 2 June 2020 this team will continue to work from campus to support returning ANU staff and researchers.

Product Delivery & Engagement

Projects: From 2 June 2020, the full Project Delivery & Engagement team will remain working from home for the foreseeable future. Where there is a requirement for any of the team to come on site, this attendance will be recorded through the attendance sheet provided on the relevant floor within Hancock West (or other building as required).

Some specific project considerations are below:

Telephony Upgrade • Telephony Project will require a dedicated ‘space’ over

the coming months where up to 3 machines (PC’s and Macs) need to be setup for remote SOE testing of the Avaya softphone app/GUI.

ERP Program of Work • Technical specialists within the Project Team will

require access to campus to ensure effective support during windows of major system ‘Go Lives’.

Testing • The test team may have requirements to attend

campus and access their desktop machines and multiple screens if specific testing is required that this equipment would make more efficient.

Cyber & Digital Security

From 2 June 2020, this team will continue to work from home.

WHSMS Handbook Chapter 3.1 Hazard Management - Appendix B.3 WHS Hazard and Risk Assessment Template – COVID-19 – Office Based Works Approved by: Associate Director, Work Environment Group Version: 1.1 Release Date: 25 May 2020 Review Date: 22 November 2020 Page vii This process is uncontrolled after printing.

Work Health and Safety Management System (WHSMS) Handbook

Appendix B.3 WHS Hazard and Risk Assessment Template – COVID-19 – Office-Based Works • This form is to be used for assessing COVID-19 related hazards and risks with Level B and A return to campus for office-based works. • This risk assessment must be completed by relevant local area managers/supervisors for office-based works and submitted to their Director (or equivalent) for

approval. Once successfully returned to Campus, Directors, managers, supervisors and workers must fully implement the controls identified in this risk assessment.

Description of the location and physical work environment

Hancock West, Office Space. Levels 1, 4, 5 and 6 Assessment Date Review By Date Version 27/05/20

School/Service Division Information Technology Services Division (ITS) Static RA Number

Risk Assessment Team Have you completed ANU WHS Risk Management Training? ☐ Y ☐ N IF NO, complete the training before proceeding. Click the above link twice.

Name Kim Pullen Email Kim.pullen@anu.edu.au Ph: 57939 Name Andrew Charles Email Andrew.charles@anu.edu.au Ph: 52353 Name Kim Szerdahelyi Email Kim.szerdahelyi@anu.edu.au Ph: 51772

Type of Risk Assessment (RA) ☐ Static Risk Assessment (long term and > 6 months) - Send a copy (electronic) to your local WHS Officer/Manager and keep original locally near the activity/location, accessible to all people affected. ☒ Dynamic Risk Assessment (short term and < 6 months or once off) – Keep the original locally (electronically or physically) near the activity/location, accessible to all people affected.

Step 1. Identify the Hazards (tick as applicable) associated with COVID-19 Exposure at your workplace or during work activities Note. These hazards do not mutually exclude each other. You must consider all applicable hazards associated with your local area and or your activities General Work Environment Hazards ☒ Exposure to COVID-19 due to co-workers or students in the 14-day incubation period

☒ Exposure to a virus due to co-workers or students having symptoms such as fever, runny nose, sore throat or cough

☒ Exposure to COVID-19 due to presence of asymptomatic co-workers or students ☒ Face-to-face with someone longer than 15 minutes in a week ☒ Work site may not satisfy physical distancing requirements (e.g. room is too small or too many people)

☒ In an enclosed environment with someone more than 2 hrs in a 48 hr period

☒ Intended and unintended public gathering (e.g. at DOSA smoking) ☒ Lack of cleaning products/aids to maintain hand hygiene or other regulatory requirements

☒ Limited lunch spots/arrangements to satisfy physical distancing ☒ Share common facilities/amenities ☒ At-risk group workers or students return to campus ☒ Working alone, in isolation or afterhours ☒ Face to face contact with clients (student facing workers) ☒ Staff are concerned about exposure to COVID-19 when working on campus ☒ Working from Home or isolation from others due to physical distancing or isolation requirements results in staff feeling unsupported

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities (SEE APPENDIX A FOR INDIVIDUAL MATRIX SCORES)

Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☒ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Step 3. Controls – 3.1 Mandatory Controls – WHS Legal and Other Requirements These must be implemented. Legend: (E) – Elimination; (S) – Substitution; (I) – Isolation; (En) – Engineering Control; (A) – Administrative Control; (PPE) – Personal Protective Equipment Workers and students showing/experiencing symptoms of COVID-19 (e.g. fever, cold and/or cough) are not allowed on campus and must call the National Coronavirus hotline (1800 020 080) (all contacts must isolate until case negative) (E)

No work/public gathering to eat food/drink and no sharing of food within indoor/outdoor work areas (E)

Physical distancing – 1.5m between each person and 1 person per 4m2 (2m x 2m) (I)

Face to face contact is limited providing physical distancing is maintained (I)

Separation of workstations in open plan office spaces to adhere to social distancing conditions if need to (En)

Follow University Protocols and Guidelines (A) No hand-shaking, hugging or touching of another person (A)

Clean workstation before, during and after use in office with a suitable disinfectant or soapy water (A)

Implement a roster system to minimise worker interaction at work and communal spaces uses (A)

Inspection on COVID-19 control measure adherence (A) Maintain hygiene practices: frequent handwashing with warm water and soap), including washing/sanitising hands on entering and leaving buildings; coughing & sneezing etiquette (A)

Physical distancing markers high volume customer service counters by F&S (A) Deep cleaning of facilities should a person with a COVID-19 confirmed case worked on Campus in accordance with ACT Health guideline (A)

Clean frequently touched areas and surfaces for office spaces/common facilities several times a day with a detergent or disinfectant solution or wipe. This includes elevator buttons, handrails, tables, counter tops, door knobs, sinks and keyboards. General cleaning is performed by F&S.

3.2 Additional Local Specific Controls – You may need to select appropriate additional controls to ensure safe systems of work local specific situation/activity. ☒ Restrict use of all shared items from commons areas – crockery, cutlery, glassware and have individuals bring their own for the time during COVID-19 (E)

☒ Workers returning from overseas must self-isolate in accordance with government requirements and are not allowed to be on campus before confirmed negative (E)

☒ Postpone or cancel non-essential face-to-dace gatherings, meetings, training (E)

☒ Workers suspecting they may be infected must not be allowed on campus. (E)

☒ Host electronic non-essential gatherings, meetings or training (S) ☒ Communicate via phone or digital solutions at work rather than extensive meetings (S) ☒ Gatherings in a widely open outdoor area or a large conference room with air circulation while maintaining physical distancing (S)

☒ Post signage to remind workers about washing hands and not touching eyes, nose and face (En)

☒ Face-to-face contact < 15 mins with someone in a week (I) ☒ Handwashing facilities (e.g. basin, soap) in all building bathrooms (En) ☒ Automatic hand sanitiser stations in the foyers of all buildings (En) ☒ Bathrooms are well stocked with hand wash and paper towel (En)

WHSMS Handbook Chapter 3.1 Hazard Management - Appendix B.3 WHS Hazard and Risk Assessment Template – COVID-19 – Office Based Works Approved by: Associate Director, Work Environment Group Version: 1.1 Release Date: 25 May 2020 Review Date: 22 November 2020 Page viii This process is uncontrolled after printing.

Work Health and Safety Management System (WHSMS) Handbook ☒ Review regular deliveries and request contactless delivery. (A) ☒ Complete COVID-19 Infection Control Training (A)

☒ Limit use of kettles, toasters, sandwich press, microwaves, dishwashers in common areas

☒ Put up posters/signage around the workplace on keeping at least 1.5 metres distance between everyone at the workplace or 1 person per 4m2 (2m x 2m) (A)

☒ Limited number of workers inside an office to satisfy social distancing. Post signage specifying specific numbers in pods/offices/lifts (A)

☒ Post signage to educate workers on COVID-19 and about the symptoms of COVID-19 in the workplace. (A)

☒ Cleaning personal items coming to work, e.g. pens, sunglasses, mobile phones with suitable disinfectant or disinfectant wipes at start, during and after work (A)

☒ Inform workers and others of hygiene standards when using common facilities (A)

☒ Post signage at washing facilities to educate workers how to wash hands correctly. (A)

☒ Erect signs at the entrances to enclosed spaces including lifts and meeting rooms to ensure the maximum safe capacity is not exceeded. (A)

☒ Limit the number of people (workers) who can use common facilities or be present at a gathering at a single time (A)

☒ Equip each Fleet Vehicle with hand sanitizer, gloves and wipes

☒ Provide information on the actions the University is taking to ensure the wellbeing and welfare of our community

☒ Encourage staff to download COVID-19 app (A)

☒ Provide information on the support services available for staff (A) ☒ Provide gloves for customer facing staff (PPE)

Step 4. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities (SEE APPENDIX B FOR IDIVIDUAL MATRIX SCORES)

These risks are after implementation of the identified control measures. Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain

Consequences for these risk categories DO NOT apply to COVID-

19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25)

Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Consultation with workers and HDR students - Identify people who you consulted on this risk assessment Executive Team, Team Leads and WHS Officer

If the level of residual risk is assessed as high or extreme, DO NOT proceed and you MUST implement additional effective controls to bring residual risk down to medium or lower.

Approval required for COVID-19 RA ONLY

Residual Risk Level Authority required Signature and date Low Supervisor and Director Medium Supervisor and Director High NOT ALLOWED Extreme NOT ALLOWED

WHSMS Handbook Chapter 3.1 Hazard Management - Appendix B.3 WHS Hazard and Risk Assessment Template – COVID-19 – Office Based Works Approved by: Associate Director, Work Environment Group Version: 1.1 Release Date: 25 May 2020 Review Date: 22 November 2020 Page ix This process is uncontrolled after printing.

Work Health and Safety Management System (WHSMS) Handbook

APPENDIX A INHERENT RISK: Exposure to COVID-19 due to co-workers or students in the 14-day incubation period

Exposure to a virus due to co-workers or students having symptoms such as fever, runny nose, sore throat or cough

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☒ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Exposure to COVID-19 due to presence of asymptomatic co-workers or students

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☒ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Face-to-face with someone longer than 15 minutes in a week

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☒ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Work site may not satisfy physical distancing requirements (e.g. room is too small or too many people)

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☒ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

In an enclosed environment with someone more than 2 hrs in a 48 hr period

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☒ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☒ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

WHSMS Handbook Chapter 3.1 Hazard Management - Appendix B.3 WHS Hazard and Risk Assessment Template – COVID-19 – Office Based Works Approved by: Associate Director, Work Environment Group Version: 1.1 Release Date: 25 May 2020 Review Date: 22 November 2020 Page x This process is uncontrolled after printing.

Work Health and Safety Management System (WHSMS) Handbook

Intended and unintended public gathering (e.g. at DOSA smoking)

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☒ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Lack of cleaning products/aids to maintain hand hygiene or other regulatory requirements

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☒ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Limited lunch spots/arrangements to satisfy physical distancing

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☒ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Share common facilities/amenities

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☒ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

At-risk group workers or students return to campus

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☒ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Working alone, in isolation or afterhours

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☒ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

WHSMS Handbook Chapter 3.1 Hazard Management - Appendix B.3 WHS Hazard and Risk Assessment Template – COVID-19 – Office Based Works Approved by: Associate Director, Work Environment Group Version: 1.1 Release Date: 25 May 2020 Review Date: 22 November 2020 Page xi This process is uncontrolled after printing.

Work Health and Safety Management System (WHSMS) Handbook

Face to face contact with clients (student facing workers)

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☒ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Staff are concerned about exposure to COVID-19 when working on campus

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☒ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

Working from Home or isolation from others due to physical distancing or isolation requirements results in staff feeling unsupported

Step 2. Assess the inherent risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☒ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☐ Medium (11) ☐ Medium (12)

WHSMS Handbook Chapter 3.1 Hazard Management - Appendix B.3 WHS Hazard and Risk Assessment Template – COVID-19 – Office Based Works Approved by: Associate Director, Work Environment Group Version: 1.1 Release Date: 25 May 2020 Review Date: 22 November 2020 Page xii This process is uncontrolled after printing.

Work Health and Safety Management System (WHSMS) Handbook

APPENDIX B RESIDUAL RISK: Exposure to COVID-19 due to co-workers or students in the 14-day incubation period

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Exposure to a virus due to co-workers or students having symptoms such as fever, runny nose, sore throat or cough

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Exposure to COVID-19 due to presence of asymptomatic co-workers or students

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Face-to-face with someone longer than 15 minutes in a week

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Work site may not satisfy physical distancing requirements (e.g. room is too small or too many people)

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

In an enclosed environment with someone more than 2 hrs in a 48 hr period

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

WHSMS Handbook Chapter 3.1 Hazard Management - Appendix B.3 WHS Hazard and Risk Assessment Template – COVID-19 – Office Based Works Approved by: Associate Director, Work Environment Group Version: 1.1 Release Date: 25 May 2020 Review Date: 22 November 2020 Page xiii This process is uncontrolled after printing.

Work Health and Safety Management System (WHSMS) Handbook

Intended and unintended public gathering (e.g. at DOSA smoking)

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Lack of cleaning products/aids to maintain hand hygiene or other regulatory requirements

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Limited lunch spots/arrangements to satisfy physical distancing

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Share common facilities/amenities

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

At-risk group workers or students return to campus

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☒ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Working alone, in isolation or afterhours

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

WHSMS Handbook Chapter 3.1 Hazard Management - Appendix B.3 WHS Hazard and Risk Assessment Template – COVID-19 – Office Based Works Approved by: Associate Director, Work Environment Group Version: 1.1 Release Date: 25 May 2020 Review Date: 22 November 2020 Page xiv This process is uncontrolled after printing.

Work Health and Safety Management System (WHSMS) Handbook

Face to face contact with clients (student facing workers)

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Staff are concerned about exposure to COVID-19 when working on campus

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)

Working from Home or isolation from others due to physical distancing or isolation requirements results in staff feeling unsupported

Step 2. Assess the residual risk associated with COVID-19 Exposure hazards at your workplace or during work activities Likelihood of exposure

Consequences of exposure Insignificant Minor Moderate Major Catastrophic

Almost certain Consequences for these risk categories DO

NOT apply to COVID-19.

☐ Extreme (21) ☐ Extreme (22) ☐ Extreme (25) Likely ☐ High (16) ☐ Extreme (20) ☐ Extreme (24) Possible ☐ High (15) ☐ High (18) ☐ Extreme (23) Unlikely ☐ Medium (8) ☐ High (17) ☐ High (19) Rare ☐ Low (5) ☒ Medium (11) ☐ Medium (12)