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RetrospectSales & Technical Master Presentation
Covers Win v8 and Mac v10
Copyright ® 2012 Retrospect, Inc.
Retrospect Backup & Recovery Software
• Award-winning backup and recovery software with over 23 years of tried and true development currently protecting millions of computers worldwide
• Easy-to-manage application that automates the backup process for networked computers in small and midsize businesses, small office/home office, environments, Universities, departments in large companies and government offices
• Delivers enterprise-level features that small and midsize businesses need, without requiring dedicated IT staff to manage backup and recovery
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Copyright ® 2012 Retrospect, Inc.
Retrospect Solves Customer Challenges
Retrospect protects business-critical digital assets
• Nearly 100% of business data is now digital- Most small businesses that suffer a catastrophic data loss
fail within 12 months.
• Mitigates vulnerability to disaster like fire, flood,
and theft- Makes it easy to keep offsite copies- Complete backups include OS, apps, user data and settings
• Minimizes business downtime in the event of a system failure or data loss
• Laptop and desktop computers maintain 80% of a company’s critical data- Retrospect dynamically protects endpoint data, even on laptops that come and go
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Copyright ® 2012 Retrospect, Inc.
Retrospect Solves Customer Challenges
Retrospect saves money and resources - Fits into limited SMB and SOHO budgets- Provides broad protection without complexity or high
demand on IT resources
• Protects against the high cost of data loss- Loss of business data = loss of business- Data recovery services are extremely expensive and
don't always deliver
• Scalable to handle rapid data growth and increasingdemand- Smart Incremental backups and Smart Restores copy only unique files- Protects open-file data sets that span multiple volumes
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Copyright ® 2012 Retrospect, Inc.
Retrospect Solves Customer Challenges
Retrospect offers peace of mind• Automated “fire and forget” design keeps data
protected with little or no babysitting- iOS app and email reporting keep admins informed
• Ensures compliance, data security- Encrypted backups safeguard sensitive information
that’s susceptible to loss or theft- Supports Write-Once Read-Many (WORM) digital
tape archiving
• Special benefits offer additional protection- Detects failing hard disks sending an alert for immediate backup- “Bare metal” disaster recovery of non-bootable systems
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Copyright ® 2012 Retrospect, Inc.
Retrospect Protects… • Servers, desktops, and notebooks
• Mixed-platform environments with Mac,Windows, and Linux systems
• Designed for deployments of 1 to 500 (1,000) users
- Small and medium businesses with a best value for business of 25 to 100 users
- Small offices and home offices 1 to 25 users
- Universities, High Schools and Elementary Schools
- Banks, Doctor Offices, Hospitals, Law Firms, Real Estate Offices, etc.
- Departments in larger corporations, government, schools
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Copyright ® 2012 Retrospect, Inc.
Key Retrospect Technologies
Saves Money & Resources
Powerful, Flexible and Reliable to Meet Business Needs
Provides Security & Peace of Mind
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Smart Incremental technology eliminates need for full backups
Self-adjusting “Proactive” backups maximize resources
NEW Instant Scan increases performance by 50%
Automated disk grooming removes outdated files
File-level deduplication saves time and storage space
Remote management of multiple Retrospect servers saves time and
money
Protects Mac, Windows, and Linux computers
NEW Supports disk, NAS, WebDAV cloud storage, tape drives, libraries,
and flash drives
Performs multiple simultaneous operations
NEW Dissimilar Hardware restores to an entirely different computer
NEW VMWare Integration protects virtual environments
Delivers perfect point-in-time restores every time, from individual
files to entire volumes
Multiple levels of encryption protect data and ensure secure
network communication
Easily maintains multiple, independent Backup Sets for
added reliability
Retrospect S.M.A.R.T client failing disk alert for immediate backup
Automatic client detection and login ensures protection
Retrospect is built on more than two decades of network data
protection expertise
Copyright ® 2012 Retrospect, Inc.
Typical Retrospect Configuration
One computer acts as the Retrospect backup server- Can run either Windows or Mac OS (doesn’t require a server OS)
- Manages the backup operations (backup schedules, disk space reclamation, etc.)
Other computers are protected as clients- Clients can be physical or virtual, running Windows, Mac OS, or Linux
- Combination of servers, laptops, and desktops
- Optional encryption and public/private keypairs provide additional security
- Flexible client control options can be granted
Remote management options- Retrospect independent interface ability can run from any computer
- New iPhone & iPad app give you monitor and specific control
App Server
ExchangeServer
MS SQLServer
RetrospectBackup Server
File/PrintServer
Backup data
DASNAS
SAS
iSCSI
FC
Disk
Tape
RDX/Rev
WebDAVCloud
iPhone/iPadControl and Monitoring
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Copyright ® 2012 Retrospect, Inc.
Retrospect 8 for Windows
• NEW Instant Scan 50% increase in performance• NEW Dissimilar Hardware – Complete restores to entirely
different computers• NEW Cloud Storage Support – WebDAV • NEW Windows 8 fully supported, Exchange 2010 Support• IMPROVED VMware Integration – ESX 4 and ESXi5
environments • IMPROVED Bare Metal Disaster Recovery• IMPROVED On-demand user backups and restores (Free!)• Backup of open files like email, CRM and database
applications
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Copyright ® 2012 Retrospect, Inc.
Retrospect 10 for Mac
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• NEW Instant Scan – 50% performance increase • NEW Mountain Lion OS fully Supported• WebDAV storage support—backup and archive to
private cloud or other Internet-connected storage• IMPROVED On-demand user backups and restores• AES-256 encryption of backup data• Detection and notification of a failing hard disk so that it
can immediately be backed up• Great value—high in features, low in price
Copyright ® 2012 Retrospect, Inc.
Core Retrospect Product LineLicensed to Protect… Windows Product Mac Product MSRP1-3 Win/Mac/Linux PCs(does not support servers) Retrospect Professional Retrospect Desktop $119
$249*
1 Windows Server 2003/2008, no PCs(does not include tape support) Retrospect Disk-to-Disk n/a $379
$509*
Windows SBS with SQL, unlimited PCs Retrospect SBS Premium(includes Exchange, SQL) n/a $729
$869*
1 Windows or Mac Server, up to 20 PCs n/a Retrospect Single Server 20-client $479$609*
1 Windows or Mac Server, unlimited PCs Retrospect Single Server Unlimited $679
$809*
Unlimited Win/Mac Servers and PCs Retrospect Multi Server $1,409$1,669*
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*Pricing includes 1 year annual support and maintenance (ASM); Mac Single Server Unlimited and Multi Server only available w/ ASM.
Copyright ® 2012 Retrospect, Inc.
Retrospect Add-ons
ProductAvailable for Windows?
Available for Mac?
Open File Backup protects Windows files (on NTFS file systems) that are open and in use, including multiple volumes and business-critical server applications like e-mail, database, CRM, accounting, or proprietary applications.
Yes Yes
NEW Dissimilar Hardware allows Retrospect to perform a complete restore – including the operating system – to entirely different hardware
Yes NA
IMPROVED VMware Integration Retrospect server-level products support file- and image-based off-host backups of VMs in ESX 4 and ESXi 5 environments
Yes NA
Advanced Tape Support improves backup times to tape libraries and autoloaders by utilizing multiple tape drives in parallel, including stand-alone drives, drives in libraries, or drives in autoloaders.
Yes Yes
Microsoft SQL Server Agent provides fast, precise full backups, or differential, log, and log no truncate backups of Microsoft SQL Server while online. Automatically restores a SQL server to a specific point in time.
Yes NA
Microsoft Exchange Server Agent provides precise, hot backup of Microsoft Exchange Server. Automatically restores an Exchange server to a specific point in time.
Yes NA
Annual Support and Maintenance delivers a full year of toll-free (from within the US) 9x5 phone-based technical support with the ability to submit a webticket 24x7, online and phone-based interaction with technical support agents, and free upgrades and updates of your Retrospect software products released during the term of the contract.
Yes Yes
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Copyright ® 2012 Retrospect, Inc.
What to look for?
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Opportunities (pain points to watch for)
• Frustration with current office back up? (Price point and/or technical issues)
• Looking for full system restores of desktops and laptops?• Business compliance requirements (encryption, archiving)• Cross-platform clients needing to be protected• Asking about cloud backup and archive• Exchange and/SQL database protection• Virtual Machines needing backup• Switching from tape to disk backup• Any purchases of Servers, competitive support renewals,
new laptops, purchasing new storage
Copyright ® 2012 Retrospect, Inc.
Why Recommend & Sell Retrospect?
Retrospect is tailor-made for Resellers whose focus is on the small to medium size business (SMBs) that need a rock solid critical data protection solution with lots of built-in value.
- Makes you money• More cost effective pricing compared to other backup solutions – keep higher margins• Build or add to your IT consulting services with a reliable data protection product• Complimentary and/or alternative data protection solution for your product portfolio• Partner program offers additional rebates and margin enhancements
- Saves you time and resources • Focused backup of critical data for flawless restores• Easy to configure with flexibility to remotely manage capabilities• Tech Support team that wants to support you and your customers
- Enhances your reputation and trust with your customers• Reduces risk by verified backed-up critical data• Highest levels of encryption so your data is safe from hackers/theft• Partnership with a company that values your success
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Copyright ® 2012 Retrospect, Inc.
Bottom Line: Why Choose Retrospect?Saves money• Easy on SMB budgets• Protects against the financial impact of data loss on business• Scalable to handle rapid data growth, rising access demands• Doesn't require dedicated IT staff • Doesn't require a Windows Server
Protects businesses• Safeguards business from fire, theft, flood, failure• Delivers true cross-platform protection• Minimizes business downtime in the event of a system
failure or data loss• File-based backups with point-in-time snapshots offer
different restore scenarios depending on your needs
Gives peace of mind• Automated backups• Compliant• Dedicated customer support team
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Copyright ® 2012 Retrospect, Inc.
SUPPORTING SLIDESBegin
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Copyright ® 2012 Retrospect, Inc.
Why Choose or Change to Retrospect?
Retrospect has been evolving over the last 25 years with a laser focus on protecting critical data for small to medium size business, branch offices, departments in enterprise companies, and professionals.
- Automated and prioritized desktop and laptop protection thatjust happens
- 80% of critical data resides on laptops and desktops – notservers.
- Flexible data destinations for local (faster data restore) andoffsite for (data archive for theft/disaster protection)
- Great value with cost effective options that include everythingnecessary to protect your computing environment
- An example: Protect 5 servers and 100 laptops with 1 Retrospectproduct for less then $1500
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Copyright ® 2012 Retrospect, Inc.
Why Recommend & Sell Retrospect?
• Retrospect is an excellent data protection solution for the millions of small to medium size businesses that are in the market for their first backup solution or looking for an alternative solution.- Easy to quote –
• Product pricing is by sku so no complicated percentages to manage when selling clients or support agreements (one price, one product)
• Product names easy to understand and explain• Easy to match competitor products
- Keep higher margins• Against our competitors we have more value with better pricing
that keep margins high – Especially when pitched as an alternative product
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Copyright ® 2012 Retrospect, Inc.
North America Customers
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Copyright ® 2012 Retrospect, Inc.
Retrospect for iOS• Monitors multiple Retrospect servers
- Supports both Windows and Mac editions
• Connects via TCP/IP over a Wi-Fi or 3G/4G network• Controls backup and restore operations
- Run any script or pause any activity by tapping it
• View information about all aspects of Retrospect- Provides at-a-glance status for all monitored Retrospect
servers, using status icons and progress bars for currently running activities
- View details for Reports, Activities, Past Backups, Scripts, Sources, Media Sets, Devices, and the Operations Log
• Free for iPhone and iPad
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Copyright ® 2012 Retrospect, Inc.
WebDAV Support• Access to storage via standard WebDAV protocol
- WebDAV is built into modern operating systems and easy to configure- Communicates via HTTP port 80, which streamlines configuration and
compatibility—no need to configure routers or firewalls- More secure and better performing than FTP
• Complements local disk backup by providing easy offsite storage• Allows for “private cloud” storage services• Backups to WebDAV storage can be set to exclude unnecessary
data (OS, apps, etc)• Common strategy: Daily backups to local disk, weekly copies of
critical data to WebDAV cloud storage
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Copyright ® 2012 Retrospect, Inc.
COMPETITIVE SLIDESBegin
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Copyright ® 2012 Retrospect, Inc.
Mac Backup Software Features Comparison
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Feature Retrospect 10 PresSTORE 4.4 CrashPlan PROe 3.3 Time Machine 10.7
Protects Mac, Windows, Linux systems
Protects applications, operating system, settings Only on servers
Supports direct- and network-attached disk storage
Supports tape drives, libraries, bar code scanners
Supports Internet-connected “cloud” storage Any WebDAV Proprietary
Ability to archive files (with opt. deletion of originals)
Ability to copy (synchronize) files in native format
Backup of block-level changes to files
Data deduplication across multiple computers and volumes Same path only Same computer only
Disaster recovery capability for any backed up computer Only for servers
Precise, point-in-time restores from incremental backups Restores unwanted files Restores unwanted files
End-user backup and restore on demand
Comprehensive verification of backed-up data Scheduled only
Powerful file filtering for backup, copy, and restore operations Limited without CLI Limited without CLI
Network transmission and data encryption options Network only Data only
iOS app for monitoring and controlling multiple backup servers
Copyright ® 2012 Retrospect, Inc.
www.retrospect.com/support for free on-line resources Video Training, Knowledgebase, Forums
Sales Hotline: 888-376-1078Questions, quotes
[email protected] call requests, questions, quotes
Additional Resources
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