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Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

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Page 1: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps
Page 2: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Product Design

Pricing and Strategies

2

Page 3: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Chapter Objectives

Differentiate between a product item and

product line.

Classify products as consumer goods or business

goods.

Explain the seven steps in developing a new product.

Identify the stages in a product’s life cycle.

Define price and the role it plays in determining profit.

Describe the factors that affect pricing decisions.

Identify pricing strategies.

3

Page 4: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Product Defined

A specific model of athletic

shoe would be called a

product item.

product item specific

model or size of a

product

4

The entire group of a

manufacturer’s athletic

shoes would be called a

product line.

Page 5: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Product Defined

Products can be classified

as consumer goods or

business goods.

consumer goods goods

purchased and used by

the ultimate consumer for

personal use

5

business goods goods

purchased by

organizations for use in

their operations

Products need to have a

point of difference.

point of difference a

unique product

characteristic or benefit

that sets it apart from a

competitor

Page 6: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

SWOT Analysis In SWOT, strengths and weaknesses are internal factors. For example: A strength could be:

– Your specialist marketing expertise.

– A new, innovative product or service.

– Location of your business.

– Quality processes and procedures.

– Any other aspect of your business that adds value to your product or service.

A weakness could be: – Lack of marketing expertise.

– Undifferentiated products or services (i.e. in relation to your competitors).

– Location of your business.

– Poor quality goods or services.

– Damaged reputation.

In SWOT, opportunities and threats are external factors. For example: An opportunity could be:

– A developing market such as the Internet.

– Mergers, joint ventures or strategic alliances.

– Moving into new market segments that offer improved profits.

– A new international market.

– A market vacated by an ineffective competitor.

A threat could be: – A new competitor in your home market.

– Price wars with competitors.

– A competitor has a new, innovative product or service.

– Competitors have superior access to channels of distribution.

– Taxation is introduced on your product or service.

Nike SWOT Analysis

Page 7: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Steps in New Product

Development

The seven steps in new

product development are:

focus group a panel of

six to ten consumers who

discuss opinions about a

topic under the guidance

of a moderator

7

1. SWOT analysis (strengths,

weaknesses, opportunities,

and threats)

2. Idea generation

3. Screening and evaluation

– Focus group continued

Page 8: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Steps in New Product

Development

commercialization

process that involves

producing and marketing

a new product

8

4. Business analysis

5. Development

continued

6. Test marketing

7. Commercialization

Page 9: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Product Life Cycle

The four stages in the product life cycle are:

9

Introduction

Growth Maturity

Decline

Product Life Cycle

Not all products fit the life-cycle pattern.

Page 10: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Management of the

Product Life Cycle

The three ways to manage

the product life cycle are:

repositioning changing

a product’s image in

relation to a competitor’s

image

10

Modifying the product.

Marketing the product.

Repositioning the

product.

Page 12: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Operating an e-tail business on an electronic channel—the Web—can be costly, due to design, delivery, returns, and operating expenses. Though Many larger dot-com companies crashed in the 1990’s, small stores like Harris Cyclery of West Newton, Massachusetts, actually increase sales using a basic Web site. Today, a third of Harris’s bicycle business rides in on the Web to get hard-to-find parts and personal service. Describe an e-business’s home page to your class after viewing one through marketingseries.glencoe.com.

E-Trading Collectibles

12

caused lower prices. However, the latest hot items are

autographs from Hall of Famers—and top players who don’t

often sign baseballs, photographs, jerseys, or bats. You can

find and bid on these curios at collectibles Web sites,

including eBay—but be sure to get authentication when you

score that vintage ball signed by Mickey Mantle.

For more information on sports and entertainment marketing,

go to marketingseries.glencoe.com.

A box of baseball cards may not be

worth the price of college tuition

anymore, because the so-called bull

market for sports collectibles peaked

in the 1990s. Lower demand has

Page 13: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

SECTION 5.1 REVIEW

Explain the seven steps involved in

developing a new product.

Name the four stages in the product

life cycle.

What three things can be done to manage a

product through its life cycle?

1.

2.

3.

13

Page 14: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Pricing

Price is important in a

business because it helps

determine a company’s

profit or loss.

14

price the value placed

on goods or services

being exchanged

Price plays a significant role

in the marketing mix.

Price Video

Page 15: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Determining Profit

15

1,000

baseball

bats sold

$175 each

$175,000

revenue = - $90,000 to

purchase

the bats

$90 each

- $60,000

in business

expenses =

$25,000

Profit

Subtract the cost of goods sold and the company’s

expenses from the money it generated in sales revenue.

Page 16: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Pricing Considerations

and Strategies

Three types of pricing

strategies are:

16

prestige pricing pricing

based on consumer

perception

Prestige pricing

Odd-even pricing

Target pricing

odd-even pricing

pricing goods with either

an odd number or even

number to match a

product’s image

target pricing pricing

goods according to what

the customer is willing

to pay

Page 17: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Pricing Considerations

and Strategies

Other pricing considerations

include:

17

markup difference

between the retail or

wholesale price and the

cost of an item Demand

Cost

– Markup

– Cost-plus pricing

Newness of the product

cost-plus pricing

pricing products by

calculating all costs and

expenses and adding

desired profit

non-price competition

competition between

businesses based on

quality, service, and

relationships

Competition

– Non-price competition

Page 18: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Pricing Objectives and

Strategies

Pricing objectives and

strategies include:

18

market share the percentage of

the total sales of all companies

that sell the same type of product

Profit objective

Market share objective

Special pricing

– Price lining

– Bundle pricing

– Loss-leader pricing

– Yield-management pricing

price lining selling all goods in

a product line at specific price

points

bundle pricing selling several

items as a package for a set price

loss-leader pricing pricing an

item at cost or below cost to draw

customers into the store

yield-management pricing

pricing items at different prices to

maximize revenue when limited

capacity is involved – Tiered pricing

Page 19: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Price Adjustments and

Regulations

Manufacturers will offer discounts in the following

situations:

19

Buying in large quantities

Buying prior to the buying season

Allowances are reductions taken from the quoted

price. One type of allowance is a trade-in.

Page 20: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Price Adjustments and

Regulations

The Sherman Anti-Trust Act

prohibits price fixing and

predatory pricing.

20

price fixing an illegal

practice whereby

competitors conspire to

set the same price

Price discrimination was

originally prohibited by the

Clayton Act and later by the

Robinson-Patman Act.

Page 21: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

SECTION 5.2 REVIEW

How is pricing related to profit and the

marketing mix?

List five factors that affect price decisions.

What are two common pricing objectives

and special pricing strategies?

1.

2.

3.

21

Page 22: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Explain the difference

between product item

and product line.

22

Name the ways products

can be defined and

classified.

A product item is a

specific model or

size of a product; a

product line is a

group of closely

related products

that are sold by a

company.

1. Products can be

classified as

consumer goods or

business goods.

Products are

goods, services, or

ideas that satisfy

consumer needs;

products can be

tangible (goods) or

intangible

(services).

2.

Explain the seven steps

used in developing a new

product.

SWOT analysis,

idea generation,

screening and

evaluation,

business analysis,

development, test

marketing, and

commercialization

are the seven

steps.

3.

Checking Concepts

continued

1.

2.

3.

Page 23: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Identify the four stages

in a product’s life cycle.

23

Define price.

Explain how price

determines a company’s

profit.

The stages are

introduction,

growth, maturity,

and decline.

4. Price is defined as

the value placed on

goods or services

being exchanged.

5. Every item sold

carries a price. The

number of items

sold times the price

equals sales

revenue. The

amount of profit

equals costs

subtracted from

price.

6.

Identify the factors that

may influence pricing

strategies.

Pricing strategies

are influenced by

consumer

perception,

demand, cost,

product life cycle

stage, and

competition.

7.

Checking Concepts

continued

4.

5.

6.

7.

Page 24: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

Markup is the

difference between the

retail or wholesale

price and the cost of an

item. Cost-plus pricing

involves calculating all

costs and expenses

and adding desired

profit to arrive at a

price. In a sense,

markup is the profit

component in cost-plus

pricing.

8.

8. Define and compare

markup and cost-plus

pricing.

24

Critical Thinking

Checking Concepts

8.

Page 25: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

25

Page 26: Retailing Chapter 2 - Quia...Chapter Objectives Differentiate between a product item and product line. Classify products as consumer goods or business goods. Explain the seven steps

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