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http://www.retailenvironments.org

WWW.RETAILENVIRONMENTS.ORG | MARCH.2014

verizon:POWER ONA.R.E.sROItoolkitPAVEsrising stars

GlobalShop:

mixing itupIN LAS VEGAS


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CUSTOM FIXTURES MADE TO YOUR SPECIFICATIONS

WERE WHATS IN STORE

Proud member for over 45 yearsReeve Store Equipment Co.

9131 Bermudez Street Pico Rivera, CA 90660

800-927-3383www.reeveco.com

Since1932

Misura by Marshall Retail GroupLas Vegas, NVMisura by Marshall Retail GroupLas Vegas, NV


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www. retailenvironments.orgR E T A I L E N V I R O N M E N T S ma r c h . 2 0 1 4

dont miss A.R.E. INSIDERa special section following page 48, is included in only

those issues of Retail Environmentsmailed to our member

and supplier readers.

34

46

18

march.2014www.retailenvironments.orgvolume 17, no. 2

features2014 Shapes Up for Growth

14 |What has been mild and uneven growth in recent

years is, in 2014, shifting to stronger, steadiergrowth across the broad economy.

Backstory: POWER ON18 |Verizon, working with Chute Gerdeman and fixture

contractor Sparks, launches an experiential retail

concept in flagship and neighborhood stores.

Wheres the ROI?26 |Is something holding you back when it comes

to calculating return on investment for aspects

of store design? A.R.E.s ROI toolkit can help.

GlobalShop: Mixing it Up in Las Vegas28 |The worlds largest annual trade show for retail

environments will include A.R.E.s Design Awards,conference sessions, exhibiting members,

and more.

Focus: GlobalShop Product Preview34 |This special section offers a sampling of the

newest retail environments products that A.R.E.

members will unveil at GlobalShop this year.

Star Quality46 |PAVE recognized three young retail designers

40 years old or youngerin its annual Rising Star

Awards, presented at the PAVE Gala in December.

NRFs Big Show49 |The future of retail? Omni-channel with a nod to

the physical space as some technology developers

begin to embrace the store designers critical role.

columnsThe Conversation

6 |What applications are you using to conceptualizeand design fixture renderings?

Green Notes

54 |Green Today, Gone Tomorrow: Making Pop-upStores Sustainable

Commentary

64 |Retail Brings Visibility to the Internet of Things

departments 7 |Industry Events

8 |A.R.E. News

12 | Inspirations

58 |New Members

60| Business Briefs

A.R.E. is committed to environmentally responsible operations.

This publication is printed on paper that incorporates 30% post-

consumer waste fiber, third-party certifications, and is processed

elemental chlorine-free. The paper, Arborweb Gloss, is manufactured

by New Page using renewable energy. Please share this publication

with others in your office and recycle when it is no longer in use.


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4| www.retailenvironments.orgR E T A I L E N V I R O N M E N T S ma r c h . 2 0 1 4

EditorialEditor Tracy Dillon (ext. 4832)

Senior Editor Jo Rossman, LEED AP ID+C (ext. 4821)

Managing Editor Rachel Brown (404-308-0400)

Art Director Kat Anderson

Contributing Editors Katherine Josephs (ext. 4820), Kelly Gerrity (ext. 4814)

Magazine Advertising Sales and BusinessPublisher Karen Schaffner (ext. 4810)

Sales Manager Susan Kimelman (ext. 4812)

Advertising Sales Associate Julie Barnett (ext. 4835)

Production Manager Terri Hill (404-771-5537)

Circulation Manager Leslie Melvin (ext. 4826)

A.R.E. OfficersPresident Alan Harvill

Vice President Bob Rosean

Treasurer Dean Rubin

Immediate Past President Bob Riley

DirectorsBruce Barteldt Jr., Bill Benson, David Dillmeier, Matt Field, Kevin Hogan, JoelKatterhagen, William McHenry, Lisa Pelletier-Fekete, Mark Radtke, Brad Stewart

Committee ChairsA.R.E. Design Awards Jim Wiemer and Darcy DiFazio

Associate Member Bill BensonDREAM Team Bruce Barteldt Jr., AIA, NCARB, LEED AP BD+C

General Management/A.R.E. Summit Robert Reeve Frackelton

International Task Force Joel Katterhagen

Marketing Kevin Hogan

Membership Development Richard C. Ernest

Sustainability Council Robert DeGroff, LEED Green Associate

Trade Shows Norm Friedrich

Visual Merchandising Bill McHenry

A.R.E. ManagementExecutive Director Todd Dittman (ext. 4805)

Director of Communications and Editorial Karen Benning (ext. 4816)

Director of Programming and Events Karen Doodeman (ext. 4833)

Director of Analytics and Website Katherine Josephs (ext. 4820)

Director of Finance and Administration Leslie Melvin (ext. 4826)Director of Membership and Sales Karen Schaffner (ext. 4810)

Managing Director, PAVE Dash Nagel (ext. 4834)

Manager, Member Services Marcia King-Gamble (ext. 4827)

Manager, Sustainability and Designer Programs Jo Rossman, LEED AP (ext. 4821)

Cover PhotoVerizon Destination Store, Mall of America, Minneapolis (ChuteGerdeman, design); Brandon L. Jones Photography, Columbus, Ohio

The official publication of

4651 Sheridan St., Suite 470Hollywood, FL 33021

tel: 954-893-7300 fax: 954-893-7500

e-mail: [email protected]

www.retailenvironments.org

New SubscriptionsRetail Environments P.O. Box 1018, Skokie, IL 60076

www.bit.ly/SubscribeRE

Changes and Renewalswww.bit.ly/RenewRE

Or Fax Changes to 954-893-7500


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HEY LOOK! ITS USAGAIN.Youve touched our work. Loved that motorcycle jacket on our rack.

Found your new Smartphone on our display. Got the kids T-shirts off

our tables at the airport. Selected your engagement ring out of our

casework. Admired our work at your favorite Department store.

Yes, its us..again.

RCS Innovationsa true leader in fixture and store design, prototype

work, fixture manufacturing and installation. Always good to see you.

Consider it done.


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A.R.E. RETAIL COUNCIL

Jerry Anderson, Auto Zone; Luis (Guto) Andrade,Under Armour;Jason Arth, Sephora; Michelle

Badrian, NBC Universal; Maria Teresa Barham,Abumohor Intime (Chile); Rob Bedard, Ultra

Diamonds;Jennifer Beesley, Michaels Stores Inc.;Flavia Bisi, Bloomin Brands; Bevan Bloemendaal,Timberland;Jackie Bonic, LCBO (Canada); Alex Brig,

Coach; Mark Brodeur, Wal-Mart; Ron Brunette,

Kilwins Chocolates; Michael Cape, Cape MarketingServices;Jason Cardoza, Pepe Jeans London;

Robert Carey, Macys; Ken Chance, Total Wine &More; David Curtis, Crocs Inc.; Tony Dallessandro,

Brown Shoe Co.; Andrew Dent, Laura Canada;Marika di Cesare, Sixty SpA (Italy); Stephanie

Diakow, Mobilicity (Canada); Christiana DiMattesa,Ann Inc.; Rick Dodgen, Retail Concepts; PeggyDoughty, The Container Store; Ray Ehscheid,

Bank of America; Sara Evans, Primark (UK); RussFama, QVC; Ricardo Ferreira, Aki (Portugal);Jeff

Fisher, Luxottica Retail, Sunglass Hut;Jason Floyd,Microsoft; Richard Geist, Uncle Sams Army Navy

Outfitters; Danielle Golding, Debehams (UK);Joe Goodbaum, TELUS Retail Ltd. (Canada); Ignaz

Gorischek, Neiman Marcus; Felipe Gurza,El Palaciode Hierro (Mexico); Richard Hamori, Hudsons

Bay Co. (Canada); Cody Hancock, NEXCOM; DanielHarris, rue21;James Harte, Vestis Retail Group;

Lee Hawkinson, The Pantry; David Heikka, JuicyCouture; Gladys Hernandez, PETCO;Joe Hess,OfficeMax; David Hicks, Canadian Tire; RobertHiggins, Fossil; Greg Hill, RadioShack Corp.;Jim

Hilyard, Performance Inc.; Brenda Houston, BrendaHouston; Andy Hudson, Speedo International;

Candace Huzel, Collective Brands Inc.; BrandonJames, Ted Baker; Marc Jamieson, TELUS (Canada);

Rob Jordahl, Belk; Noel Knecht, Wal-Mart; LynnKnutson, Frill Inc.; Abhimanyu Kolar, EMAX

(Saudi Arabia); Danette Kroll, Foot Locker; NiteshKumar, Bata Thailand (India); Robert LaFlamme,The Walt Disney Co.; Amy LaPointe, Foot Locker;Sal Lenzo, Cache; Mark Looper, Collective Brands

Inc.; Paul Loux, Sephora; Chris Love, BCBG MaxAzria; Sam Lovelace III, Dollar Tree Stores; CharlesLuckenbill, OfficeMax; David Magid, Lucky BrandJeans;Barbara Magstadt, Wal-Mart; Anthony

Malet, Lucky Brand Jeans; Tony Mancini, Las VegasSands Corp.;Jeff Mason, The Finish Line; ShaneMcCall, PetSmart; Erin McKenna, Nike; Michael

McTamney, Pep Boys; David Meekings, HamleysGroup (UK); Brian Merrill, Party City; Lee Sinclair

Miller, IKEA (UK);Jim Mitchell, The Bon-Ton Stores;Jennifer Myerberg, NY & Co.; Ken Pennington,

Wal-Mart; Collin Wood Perdew, Sears HoldingCorp.; Gilles Perruchot-Triboulet, LOreal Luxe LatinAmerica (France); Tom Peterson, Michaels StoresInc.; Alfredo Renteria, T.G.I. Fridays; Marc Riera,

Nike; Al Rodgers, Dollar Tree Stores; Steve Rogers,Wal-Mart; Christine Russo, alice + olivia; Sean

Salter, Spanx; Paul Schleef, Michaels Stores Inc.;Patrick Smith, JCPenney; Vember Stuart-Lilley,

Guess?; Lee Svet, The Hershey Co.; Brian Tobiczyk,Kohls; Michael Trowbridge, Limited Brands; WesTrump, Delaware North;Justin Vandermeer, RedApple Stores (Canada); Agustin Villamarin, TottaNalsani, S.A. (Columbia); Bob Waddell, LimitedBrands; Laura Xuereb, WInners Merchants Int.(Canada); Adeena Yang, Shantou (China); ZulyZaldivar, El Palacio de Hierro (Mexico); Tracy

Zaslow, Ross-Simons Jewelers; Manuele Zennaro,Groupo Coin (Italy); Bink Zengel, Luxottica

the conversation

This discussion is excerpted from a Retail Environments Network discussion on LinkedIn.

Join us at the Retail Environments Networkwith nearly 27,000 other industry professionals

to continue this discussion or to start your own.

Retail Environments

Network

Regarding fixture designin your environments, whatapplications are you are using to

conceptualize and design fixture renderings?Antonio CasasThe Home Depot, SSC, Atlanta

Every project has its details that slightly change the process, but were using sim-

ple modeling programs like SketchUp and then prototyping in foamcore for

massing, capacity, experience, and ergonomic testing. Then once we have our

quantitative factors identified, well move to a first article that gets tested inter-

nally first and then publicly within an open working location.

Alan Roblesassociate, experience designer,

Gensler, Los Angeles

I utilize Autodesk 3D Studio for conceptual development. Over time you can create a compre-

hensive library of standard and custom retail fixtures to select from, depending upon what

fixtures may be used in the final display setting or configuration. You can create fixtures and

apply material textures for realistic representation and have the ability to change or alter

materials or colors for review and presentation purposes. You can rotate your design and take

a snapshot from every angle or by using the camera option, create a video walk-around or

capture video of your concept as it revolves around its axis. If your organization uses AutoCAD

for store plans, you can import a store plan into 3D Studio, populate the area with the appro-

priate fixtures, insert your concept into the actual setting, and review the scene to validate

sightlines and visibility aspects from different locations within the storethen export the

design concept into AutoCAD for applying exact dimensional information and for mock proto-

typing. It is a high-dollar application, but can offer a high level of return if your organization

has potential for all it has to offer.

Tim Hoffmanspace planning analyst,

Murfreesboro, Tenn.

I have been using Cinema 4D almost exclusively for years now. I use it for design-

ing the fixtures, the environments, and sometimes the very graphics that are

printed for the fixtures.

Mark Youngcreative director, PhotoCraft,

Beaverton, Ore.

Because analog can sometimes be quick and dirty, I recently sketched a flat pattern, cut it out

of paper, and folded it into an actual 3D model of an idea without even leaving the meeting

room. Quicker than SketchUp and soothing occupational therapy. Do I get any points for a

traditional approach?

Tony Kadysewskidirector of marketing communications,

Trion Industries, Wilkes-Barre, Pa.

Are you a retail executive interested in joining

A.R.E.s Retail Council? If so, you may apply through our

Retail Environments Network LinkedIn group. The Retail

Council is a subgroup of the Retail Environments Network.
http://www.linkedin.com/profile/view?id=7838889&goback=%2Egde_1082087_member_5809106440803086338http://www.linkedin.com/groups?viewMemberFeed=&gid=1082087&memberID=21611806http://www.linkedin.com/groups?viewMemberFeed=&gid=1082087&memberID=6054250http://www.linkedin.com/groups?viewMemberFeed=&gid=1082087&memberID=4219752http://www.linkedin.com/groups?viewMemberFeed=&gid=1082087&memberID=4219752http://www.linkedin.com/groups?viewMemberFeed=&gid=1082087&memberID=6054250http://www.linkedin.com/groups?viewMemberFeed=&gid=1082087&memberID=21611806http://www.linkedin.com/profile/view?id=7838889&goback=%2Egde_1082087_member_5809106440803086338


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|7www. retailenvironments.org

MARCH 17PAVE Annual MeetingMandalay Bay, Las VegasContact: Dash Nagel, [email protected]

www.paveinfo.orgOpen to all interested industry professionals;RSVP to [email protected].

MARCH 18-20GlobalShopMandalay Bay Convention Center, Las VegasContact: Doug Hope, Emerald [email protected] annual event for store design, visualmerchandising, and shopper marketing.Sponsored by A.R.E.

MARCH 18A.R.E. Design AwardsFour Seasons Hotel, Las VegasContact: Karen Doodeman, A.R.E.Phone: 954-241-4833karendoodeman@retailenvironments.orgwww.retailenvironments.orgAwards presentation for the industrys premiercompetition for stores, shops, and individualretail elements.

JUNE 3-5LightfairLas Vegas Convention Center, Las Vegaswww.lightfair.comAnnual architectural and commercial lightingtrade show and conference.

AUGUST 20-23IWF AtlantaGeorgia World Conference Center, Atlantawww.iwfatlanta.comTrade show covering products from furniture man-ufacturing, cabinetry, architectural woodworking,material processing, and related industries.

NOVEMBER 5-7A.R.E. Industry SummitOmni La Costa, Carlsbad, Calif.Contact: Karen Doodeman, A.R.E.Phone: 954-241-4833

karendoodeman@retailenvironments.orgwww.retailenvironments.orgA.R.E.s annual member educational andnetworking event.

DECEMBER 3-5Retail Design CollectiveMetropolitan Pavilion, New YorkContact: Karen Doodeman, A.R.E.Phone: 954-241-4833karendoodeman@retailenvironments.orgwww.retaildesigncollective.comA.R.E.s annual New York showroom-centeredevent showcasing A.R.E. member companiesproviding visual and design resources.

industry events

See us at GlobalShop Booth SFS 1111.
mailto:[email protected]:[email protected]:[email protected]:[email protected]


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retail environmentsnews

Photo:

2013CallisonLLC

Photo:ErinDerby

Reeboks Peter Quagge nom-

inated Marketing Solutions

for the companys ability to

meet increasingly tight timelines

and creative challenges. Over

10-plus years of working with

Marketing Solutions, the com-

pany has never let me down,

says Quagge.

Ace Designs was nominated

this year by John Varvatos

Enterprises, Jack Spade, Ralph

Lauren Childrenswear, and Ann

Taylor. Sheri and her team

helped solve our logistics

requirements for the

project and found waysfor Ann to save money

by consolidating with

other suppliers, says

Ann Inc.s Scott Gould,

regarding a short-lead-

time project.

Guess Inc. nominated

Holiday Foliagefor solving

the problems of a delivery of

trees for holiday windows (from

another vendor) lost at the Long

Beach port, with only a week

and a half before they needed

to be in-store. Every vendor

that we contacted needed four

to six weeks of production time,

but Holiday Foliage was able to

produce similar trees in less than

a week, says Jocelyne Sandoval

of Guess.

Great Big Pictures

was nominated by

Shoe Carnival for its

contributions to the

graphics packages for

the retailers 2013 new

stores, relocations, and

remodels. Developing

a comprehensive new-

store cost sheet helped

both companies to capitalize on

economy-of-scale orders and

ensure graphics were received

when needed, says Shoe

Carnivals Pamela Simpson.

Elle, Watch It!, and Wicked

Alternative Body Fashion all

nominated SO Showcasesfor

contributions to their projects.

Elle, which in the past with

other suppliers had experienced

trouble getting its glass-frontedshowcases shipped across coun-

try without damage, recognizes

SO Showcases for timeliness and

efficiencies. SO crated

each case individually

and then promptly pro-

vided shipping informa-

tion once they left the

shop, notes Mary Milan

of Elle.

Verizon Wireless nomi-nated both design firm

Chute Gerdemanand

manufacturer/implementa-

tion company Sparksfor their

contributions to the companys

transformational retail strategy,

including its new Destination

stores. In a little over a month,

the two companies were able to

create a working store mockup

that allowed testing and proto-

typing of experiences, fixturing,

digital content, and retail

merchandising, says Verizons

Domenico DAmbrosio. The

prototype mockup became the

laboratory for all retail design

and manufacturing concepts,

allowing Verizon to judge and

review new store design ideas

in real time, and make modifica-

tions to the concept to perfect it

prior to store opening.

Callison nominated idXfor

the companys contributions to

Sperry Top-Siders new proto-

type. Even before they werechosen to assist Callison with the

project, idX went out of their

way to provide multiple large-

scale fixture samples to help

our client visualize the concept

and arrive at concensus, says

Callisons Cindi Kato.

< < > >2014 FINALISTS

Marketing Solutions

SO Showcases

Great Big Pictures

idX


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Umpqua Banknamed Retail Design Institutes

STORE OF THE YEAR

Huen Spaces design for Umpqua Bank in San Francisco took home

top honors from the Retail Design Institutes Store Design Awards

Gala in New York in January. Over 200 of the retail design industrys

top design talent, retailers, editors, and suppliers were in attendance.

[ Visit www.retaildesigninstitute.org for the full list of winners. ]

Supplier ConnectNew and Updated Online Directory

A.R.E.s online search directory, Supplier Connect, underwent a substantial

upgrade that includes more robust functionality for both A.R.E. members andretailers. A full showcase of A.R.E. members, the online directory launched in

January with streamlined search capabilities. The redesign is easier to navigate

and allows A.R.E. members to more easily present their products and services.

See exactly what suppliers produce via their product and project galleries.

Simplified search generates better results in less time.

Keyword search lets you locate specific products/services suppliers.

Contact suppliers directly from their listings.

Send to phone option allows you to save listings easily on your

smartphone for future reference.

[ For more information,

see the new Supplier Connect at www.retailenvironments.org. ]

The wireless niche will see significant

growth this year by third-party authorized

dealers, which sell devices and services

for the four primary carriers AT&T, Sprint,

T-Mobile, and Verizon Wireless. Regionalchains like Aio Wireless, Cellular Sales,

iMobile, and Wireless Zone will each focus

on secondary and tertiary markets for

expansion, with a few targeting upward

of 100 new stores. New-store activity

this year by the major carriers will likely

be flagship designs in urban locations

concentrated within the largest markets,

including Chicago, Miami, New York City,

and San Francisco, among others.

All major carriers are spending heavily

on wireless network upgrades to the latest

4G LTE technology. That is great news forcarriers and manufacturers, as the new

technology will surely create increased

consumer demand. Landlords should be

equally pleased as consumers will likely

be even more apt to patronize brick-and-

mortar stores, not only for upgrades, but

instructions as well, making a physical

presence near subscribers even more

important.

Strong Brick-and-Mortar

Growth for Wireless Technology

Crittenden Says:

Source: This article is excerpted

from the January 6, 2014,

Crittenden Retail Space newsletter.

The newsletter is provided to A.R.E.member companies as part of their

membership, and is available to

others on a subscription basis. For

more information on this and other

Crittenden Research publications,

visit www.crittendenonline.com.( (The North American

reception, co-sponsored

by A.R.E., design:retail

magazine, and Dusseldorf

North America, wrapped

up the end of the first day

of EuroShop for North

American retailers,

designers, and exhibitors,

February 17 in Dusseldorf.

Here, A.R.E.s panel of

retailers and designers

met up to share impres-

sions for their Big Ideas from EuroShop session to take place

at GlobalShop. From left: Christine Sturch, Whole Foods Market;

Tony Camilletti, D|Fab; Bevan Bloemendaal, Timberland Market ing;

Ken Nisch, JGA; and Todd Dittman, A.R.E.

Photo:AaronLeitzPhotography
http://www.retailenvironments.org/http://www.retailenvironments.org/


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inspirations

A forest theme and

tree-shaped fixtures

display organic beauty

products in Caboodle, a

salon in Dubais Cit y Walk.

DESIGN: Brand Creative,

Dubai, United Arab Emirates

Paper flowers contribute

to a creative, bohemian

spirit, drawing at tention

to the upper floors and

spaces at Free People in

Tokyo, an Urban Outfitter

specialty clothing brand.

DESIGN: EOA/Elmslie Osler

Architects, New York

Cut-off solid maple

rolling pins wererepurposed as

display shelving

supports at Temper

Chocolate Pastry,

in West Vancouver,

British Columbia.

DESIGN: Evoke

International Design,

Vancouver

At Casa Palacio department

store in Mexico Citys Centro

Santa Fe Mall, light from

a large, circular skylight over

the contemporary furniturearea filters through a wood

lattice sculptural canopy

that curves through the

space and into the next level.

DESIGN: Jeffrey Hutchison

and Associates, New York

2014 Design Awards Judging

Judging of A.R.E.s Design Awards took place January 30 and

31 in Ft. Lauderdale, Fla. Based on the judges decisions, 69

awards will be presented in 24 categories, as well as special

awards for sustainability, store fixtures, visual presentations,

window design, lighting, in-store communications, and wall

treatments. Fixture of the Year, Visual Presentation of the Year,

Sustainable Project of the Year, and Store of the Year will also

be recognized.

Judging the competition were: Sherif Ayad, Id & Design

International; Bevan Bloemendaal, Timberland; Tracy Dillon,

Retail Environments; Rob Jordahl, Belk Inc.; Chuck Luckenbill,

OfficeMax; Fred Margulies, Herschman Architects; Patricia

Sheehan, VMSD; and Marianne Wilson, Chain Store Age.

Preview the list ofwinning projects

online at www.

retailenvironments.

org; awards will be

presented March 18 at

the awards program

in Las Vegas during

GlobalShop. Tickets for

the event can be pur-

chased through www.

aredesignawards.com.

Photo:Nacasa&Partners,

Tokyo

Photo:JamieLaurenPhotography,

Vanc

ouver

Share your inspirations!Just send us a quick picture (from your phone is fine as long as

the image is clear) and a quick note telling us what intrigued you.

Send to [email protected], or use our quick online

form at www.retailenvironments.org/forretailers/inspirations.
http://www.retailenvironments/http://www.retailenvironments/http://www.retailenvironments/http://www.retailenvironments/


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L to R: Cindy Williams, President, COO; Harmon B. Sandy Miller, Founder; Chip Miller, Vice Chairman

Atlanta 404 691 7400 www.millerzell.com Toronto 905 814 6578

STRATEGY STORE DESIGN PRINTING DIGITAL MEDIA FIXTURES INSTALLATION LOGISTICS

Long before there was omnichannel, big data, digital

disruptors and site-to-store, there was Miller Zell, helpingretailers solve problems. 50 years later, we still are.

Were celebrating a family-run retail legacy, whose success has endured from

continuing to offer the best insights, creativity and expertise to our clients.

Our company is a

family.We share a love of

retail.Client success is our

legacy.


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Ispoke recently at a U.S.-based company

started nearly 65 years ago. he

co-founders began their business mak-

ing stretchers/gurneys to more easily

lift and load caskets and patientsa simplesteel X that folded up and down. One of

the co-founders told me he argued early on

with his partner about raising the price

of a gurney to $169. His partner resisted,

saying, No client could afford that!

oday, the company sells into 157 coun-

tries around the world. In production is a

stretcher that will sell for close to $20,000,

composed of carbon fiber and installed with

technology in and on the frame that will

collect patient data and instantly forward

it to the ER and an attending physician.

Te cot has remote controls that move it

up and down stairs and into the ambulance

with no jerky motions. I thought, Who is

going to buy a gurney for $20,000? he

prototypes are already selling like hotcakes.

2013BETTER THAN REPORTED

here were a lot of gloomy predictions

about retail sales prior to the holiday sea-

son ending and some mistaken reports in

early January. We were offered many rea-sons why results would not be good. he

shopping season was six days shorter

four weekends not five; stormy weather on

three weekends killed any chance of suc-

cess; and the year would end poorly because

the back-to-school sales had not been

promising. And, consumers would des-

ert brick and mortar for online shopping.

Really? Te year may have ended on a sour

note for arget (and Neiman Marcus), UPS,

and JCPenney, but not because of a short-

ened season, weather, lackluster consumer

spending, or an insatiable technology tiger.

Year-end data offers a more positive picture

for the retail environments industry thanis often reported.

Retail Sales (ex. auto/gas, inflation

adjusted) in the fourth quarter compared

to the same quarter in 2012 rose 4.5 per-

cent (not seasonally adjusted). hat is a

healthy quarterly growth rate for retail

sales and well above the 20-year aver-

age quarterly rate of 2.5 percent. he last

time we saw a fourth quarterly year-over-

year comparison better than 2013s was

in 2003. In addition, Annual Retail Sales

(inflation adjusted) is at a record high.

A look at the chart reflects growth that is

balanced across most sectors. Spending by

the American consumer drives two-thirdsof U.S. GDP and consumers have been

a steady force behind the U.S. recovery,

despite facing enormous obstacles.

One of weakest sectors was General

Merchandise spending. A bad omen?

According to an IBM Analytics report,

department stores in 2013 saw the largest

increase in online purchases, up 63 per-

cent. hat is a giant leap forward, consid-

ering that online sales overall were up 10

percent over last year. It is clear that brick-

and-mortar stores are adapting to the new

2014 Shapes Up for

GROWTHWhat has been mild and uneven growth in recent years is, in 2014,

shifting to stronger, steadier growth across the broad economy By Dr. Jeff Dietrich

2013 retail sales rang in better than expected, with a 4.5 percent increase over fourth

quarter 2012 retail sales. The last time a fourth quarterly year-over-year comparison was

better than 2013s was in 2003.

RETAIL SALES 4Q 2013 compared to 4Q 2012

sporting goods store

automotive parts stores

general merchandise stores

grocery stores

bldg materials, garden, supplies

misc stores including office supply stores

excluding autos & gas stations

clothing stores

health and personal care stores

furniture stores

electronic shopping

beer, wine & alcoholic beverage

jewelry stores

0% 2% 4% 6% 8% 10%

1.0

0.2

0.7

2.5

3.2

4.4

4.5

4.8

5.3

7.6

8.1

8.5

10.4


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888 719 4260 | suddathlogistics.com


18/68


world and gaining ground in the use of

new technologies. Some have late adapt-

ers, but changes are happening at many

levels. RetailNextreported that foot traf-

fic in November and December was down

6.5 percent in 2013 compared to 2012, but

added that shoppers actually spent more

per purchase (AV, average transactionalvalue).

Growth for retail establishments is evi-

dent in the recovery in new construction.

Private Commercial Constructionin

the three months to November was up

12.5 percent although, granted, still recov-

ering from the Great Recession. While

retail vacancy rates remain high and

rents are rising only incrementally, dol-

lars are being spent in remodeling as well

as new construction. he private sector

is leading the way. Spending on PrivateMall Construction, Drug Stores,and

Shopping Centersin the three months

to November rose 53.2 percent, 49.5 per-

cent, and 31.4 percent, respectively. Multi-

Retail construction spending is 27 percent

higher than the same period one year ago.

he pace is picking up. Banks are easing

lending restrictions, which will make it

easier in 2014 and 2015 for businesses to

expand. Te largest retailers are planning

to build more but much smaller stores in

urban and rural areas.

BUT CHALLENGES REMAIN

Tat there is a slate of good news does not

minimize the many challenges for retailers

and the retail environments product and

service providers that serve them.

Retailers face wiser, less impulsive

consumers, who are holding around $590

billion dollars in cash more than two and

a half times what they have held histori-

cally. Tat number has not changed much

in four years. Te labor participation rate in the U.S.

is the lowest since 1978, and the unem-

ployed and underemployed number is over

10 percent.

SIX TIPS FOR

SUPPLIERS IN 2014

What should A.R.E. member companies

be doing as we progress through 2014?

1 Plan for increasing activity

and additional construction

by retailers.

2 Invest in research and develop-

ment to improve what you do

best.

3 Take risksgo where you have

never gone before.

4 Put extra effort into customer

retention, a less costly option

than continually searching for

new clients.

5 Focus on top-tier clients. Know

their current needs and do the

harder detective work to knowwhere they are heading in the

next three years.

6 Expand into select overseas

markets.

See us at GlobalShop Booth SDO 2225.


19/68


Dr. Jeff Dietrichis a senior analyst for the

Institute for Trend Research. ITRs forecasts

have appeared in Te Wall Street Journal,

New York imes, USA oday, Business

Week, Te Washington imes,and others.

It is not necessaryto change. Survival

is not mandatory.Edward Deming

Sluggish job and wage growth feeds the ongoing soft inflation-

ary cycle (discounts), which does nothing to encourage shoppers

to act quickly. Why buy today what will be cheaper tomorrow?

Steep discounts have become the norm and have eroded the

bottom line, a trend that is not likely to end in 2014.

Also, there is talk in Washington and in the media (as election

rhetoric heats up) about raising the minimum wage. In addition,

arget just announced it would not provide health care for its

workersone more sign that the cost of Obamacare is creating

some critical choices for employees and still feeding a wall of worry.When margins are reduced, retail must make hard choices on how to

maintain a competitive advantage and what is of most value to gain

market share. Tose in the retail environments area of the indus-

trywhether retailers or suppliersmust be able to engage in that

discussion at some level and prove their value proposition.

BUT BE ENCOURAGED

Tose involved in retail environments should be encouraged by the

year-end results of 2013 and the way things are shaping up as we

enter 2014. Te U.S. economic leading indicators are overtly posi-

tive. Tere will be pockets of instability and mild weakness as we

finish this year, but no negative cycle is in view. What has been mild

and uneven growth in recent years is shifting to stronger, steadier

growth across the broad economy. Consumers and businesses

appear more settled. 2014 will finish better than 2013.

When I asked the co-founder of the stretcher company (now

retired) what he thought contributed most to the success of his com-

pany, he said simply and humbly, Well, both of us loved to tinker.

Even when our customers were happy, we were never content with

what we had done. We were always looking to tweak something and

make it even better. When tweaking grew beyond our abilities, we

hired talent that would move us to the next level. We were always

pushing the envelope. We had some notable failures and many greatsuccesses.

As I listened, I thought of Edward Demings remark, It is not nec-

essary to change. Survival is not mandatory. Or, as some old guy

once remarked, Te future aint what it used to be, but it is better

than it was.


20/68


At more than 9,000 square feet, the

first of what Verizon has dubbed

its Destination store concept

opened in Minneapolis Mall of

America in November. The high-energy

store is more about lifestyle than it is about

product, as the state-of-the-art, interactive,

and hands-on digital experience helps con-sumers understand how technology can

impact their lives.

But the process actually began several

years earlier, says Domenico DAmbrosio,

Verizons executive director of national

retail operations. We knew that the com-

pany had to shift in a very strategic and

succinct waythe evolution of the net-

work itself, he explains. Verizon launched

its 4G LTE network in 2010, then beganto hone in on more robust smartphones

and devices to be carried on that network

before launching, in 2012, the companys

Share Everything plan.

After that, we knew we had to make

sure that our stores resembled us as a com-

panyit wasnt just about a new store

design, but about a new way to do business,

DAmbrosio says. The new store concept

would become part of Verizons compre-hensive retail presence, tied closely into the

internet experience, advertising, and more.

POWER ONVerizons destination store concept ismore about the digital lifestyle than products

Verizons 9,000-square-foot Destination store concept, designed by Chute Gerdeman, opened in Minneapolis Mall of America in November

and has a warm, residential feel with gray wood, brick walls, and real wood floors to make customers comfortable while learning about and

engaging with wireless technology. Interactive lIfestyle zones throughout the store serve consumer interests such as fitness, music, games,

and business, featuring related wireless products in a real-world setting.

Photos:B

randonL.

JonesPhotography,

Colum

bus,Ohio

backstory

Take a video tour of the Verizon

Destination store online through

the digital edition of this issue, at

www.retailenvironments-digital.org.

ONLINE BONUS


21/68


Phones and devices, which are usually placed at the front of cellular stores, are displayed

in a dramatic curved display wall in the back of Verizons Destination store.

Tis involved many groups across Verizon,

from the internet team to B2B, which

helped the store team better understand

the connected devices customers would be

interested in, DAmbrosio says.

Following an extensive RFP and review

process, the project was awarded to

Columbus, Ohio-based Chute Gerdemanin fall 2012. Te firm then went full-force

very quicklydesigning not only the first

Destination store at Mall of America, but

also the Smart store concept for the wire-

less companys retail fleet, the first of which

opened in May 2013.

Verizon made a commitment to the

evolution of all of the stores in their fleet,

says Jay Highland, vice president, client

creative partner, for Chute Gerdeman.

DESIGN FOR A CONNECTED LIFESTYLE

From the first glimpse of the Mall of

America store, its obv ious that much

has changed. Many of the graphics and

big posters that used to be visible from

the storefront are gone. While the check-

mark branding on the storefront identifies

Verizon, the storefront itself is transparent

and uninterrupted, showing activity within

the space.

Inside, the environment is warm and

inviting. Warm wood, painted panels, andbrick were chosen to provide a feeling of

comfort and approachability. he phones

and devices, which are generally given

pride of place in the front of cellular stores,

were moved to a dramatic curved display

wall in the back of the space. Instead, the

focus is on accessories and wireless tools,

organized into a series of interactive life-

style zones that serve customers interests

(music, fitness, business, home, and games,

for example) and also demonstrate how

technology can make their lives richer.

ouchscreens for digital content are inte-

grated into each zone. In addition to the

eye-catching and interactive brand mono-

lith at the front of the store, large digital

screens adjacent to product displays focus

on the human story rather than on prod-

ucts. Education, which used to take place

out of sight, was moved to a central, very

visible wireless workshop area. Te mes-

sage, Highland says, is that the t echnolo-

gies in the store are not science fiction butavailable nowand can fit into customers

lives quickly and easily.

Gone is the traditional long sales

and service counter, replaced by more

customer-friendly alternatives. Point-of-

sale staging tables throughout the store

allow store specialists and shoppers to

interact and engage. Additional floating

POS stations are tucked into individual

smart zones. And store specialists also have

mobile POS tablets for quick transactions.

MATERIAL DIFFERENCES

While Chute Gerdeman was new to the

Verizon team, Philadelphia-based Sparks

Custom Retail has a decade-long relation-

ship executing store rollouts for the wire-

less company. For the Destination and

Smart store concepts, Sparks provides

nearly all elements inside the store shell

except for screens and digital content. Tis

includes fabrication, sourcing of other ele-

ments, value engineering, warehousing,and installation.

Sparks also built a nearly full-sized mock

store in its Philadelphia facility for this

project. We took it from the stage of pretty

pictures to a physical store mockup so both

Chute Gerdeman and Verizon could come

in and test it, touch it, and look at it in the

real world, says Chairman Jeff Harrow.

All elements for the Destination store are

custom fabricated, with a focus on high-end

materials and finishes. Real woods, includ-

ing salvaged woods and quarter-sawn ash


22/68


hardwood, were used in many fixtures

instead of veneer or laminate, says Sparks

project manager Ed Jankins. For other

fixtures, high-gloss, solid color-core was

chosen for tactile feel and durability. High-

gloss granite floor tiles are repeated in the

store facade. Soffits and woodwork glow

with high-gloss lacquer paint.

Verizons approach to visual merchan-

dising is also unusual for a technology

company. For example, custom manne-

quins by Los Angeles-based Greneker sport

connected products and accessories, put-

ting a human face on fitness and business

technology.

NEW WAYS TO DO BUSINESS

Verizons partnership with Chute Gerde-

man expanded beyond the new retail design

concept to include merchandise assortment,staff training, real estate planning, and

other aspects of Verizons retail business.

With help from Chute Gerdeman, the

company completely transformed its

staff training from product-based to life-

style-basedfocused on better under-

standing customers and what they need.

o train specialists for the new Mall

of America store, for example, Verizon

brought in athletes to better help the team

understand fitness, as well as gamers and

industry experts in various areas.

Some associates traveled to spend a

few days in the ful l-scale store mockup in

Sparks Philadelphia facility. Others expe-

rienced new store elements and fixtures in

other training environments or through

virtual store tours. Chute Gerdeman also

produced videos and detailed playbooks

that describe everything required to dis-

play products and keep the store looking

fresh and clean.

MEASURING SUCCESS

In addition to watching actual sales fig-

ures, the company monitors a variety of

listening posts including NPS analysis,

says DAmbrosio. (NPS, or Net Promoter

Score, monitors loyalty to a brand or com-

pany rather than satisfaction with a par-

ticular product or transaction.) Chute

Gerdeman helps the company sort throughthe data and aggregate it to identify the

aspects that can drive effective changes

in store.

Whats next? Te stores will continue to

evolve, and ideas are still being refined in

the mock store. he Smart store concept

has already opened more than 100 stores

across the country and plans an aggressive

schedule for the near future. Destination

stores in Houston and on Chicagos

Michigan Avenue are scheduled to open

this summer.

Verizon Destination Store| Mall of America, Minneapolis

Retailer:Verizon, Basking Ridge, N.J.

Architect/project management/design:Chute Gerdeman, Columbus, Ohio

Fixture contractor:Sparks, Philadelphia

Furniture/upholstery:Aceray, Cincinnati;All Modern, Boston; Allermuir, Maumee,Ohio; Barn Light Electric, Titusville, Fla.;

Davis Furniture, High Point, N.C.; Design

Within Reach, Stamford, Conn.; Donghia,

Milford, Conn.; HBF Furnitu re, Hickory, N.C.;

Knoll Textiles, East Greenville, Pa.; ModernIn Designs, Flushing, N.Y.

Flooring:Architectual Systems Inc., NewYork ; Patcraft, Centersville, Ga.

; Shaw Contract Group, Dalton, GA

; Porcelanosa Group, Pittsburgh(stone/tile)

Graphics/signage:Duggal Visual SolutionsInc., New York; Gabel Signs, Baltimore

Laminate:Wilsonart, Temple, Texas

Lighting design:37 Volts Light Studio,Cincinnati

Lighting:Wiedenbach Brown, Yorba Linda,Calif.; Jesco, Glendale, N.Y. (specialty LED

display lighting)

Mannequins:Greneker, Los Angeles

Metalwork:McNichols, Tampa, Fla.

Millwork:Pioneer Millworks, Portland, Ore.

Paints/coatings:BTD Wood Powdercoating,Brainerd, Minn. ; Koroseal, Columbus,

Ohio; The Sherwin Will iams Co., Cleveland

; Tiger Drylac, St. Charles, Ill. ;

Plastics:Lucite Lux, Cordova, Tenn.

Stone/tile:TerraCore, Dallas; HamiltonParker, Columbus, Ohio

Walls:Armstrong, Lancaster, Pa., (wallpanels, molding) ; Elite Xpressions

(wall panel, molding), Corpus Christi, Texas;DL Couch, New Castle, Ind. (wall treatment);

GLV Co., West Jordan, Utah (panels/molding)

; Wolf Gordon, Long Island City, N.Y.(wall treatment); Megawall, Comstock Park,

Mich. (slatwall)

Technology:AKQA, New York (technology,audiovisual); McCann Systems, Earth City,

Mo. (technology, audiovisual); X20 Media,

Montreal (technology, systems)

Security devices:InVue Security,Charlotte, N.C.

The design elements in the Destination store are custom fabricated, with a focus on high-endmaterials and finishes such as real wood and solid color-core materials on fixtures and surfaces.


23/68


24/68

www. retailenvironments.orgSee us at GlobalShop Booth SFS 258.

The Lifestyle Zones

Verizons Destination store is organized into easily changeable mobile lifestyle zones

that gather together devices, accessories, and apps to fit particular lifestyles. In a

category thats changing as quickly as wireless is, the zones are intended to change

over time and also to be most relevant to specific geographic locations. At the time

of store opening they included:

The Home and On the Goarea,

featuring smartphone-controlled

and wireless devices that adjust

temperature, unlock and open doors,

turn on lights, and monitor water

usage, is furnished with actual home

furnishings, ash curio cabinets, and

a miniature model home. Displaying

working products, the model home

measures 6 feet by 6 feet and

stands 4 feet tall and is fabricated

in interconnecting modules so that

products can be changed over time.

Gathering together

high-end headsets,

speakers, and other music

products and apps, the

Amplify Itzone includes a

DJ booth constructed using

salvaged crate material.

The area invites customers

to explore music, try outDJ-ing apps for both

professionals and home-

party planners, and

compare headphones

and speakers. Its like

a portal, a way in that

engages people to try

the products, says Chute

Gerdemans Jay Highland.

While the side-by-side phone

displays were moved to

a curved wall in the back

of the store, they also make

appearances in the lifestyle

zones, making it possible

to try out many of the

accessories. In the Have Fun

zone, customers and their

kids can use devices

to move balls around

a miniature golf course.


25/68


With fixtures of solid, quarter-sawn ash hardwood

and business-dressed custom mannequins, the

Anywhere Business lifestyle zone focuses on

smart business accessories, including fleet tracking

systems, mobile travel essentials, and retail tools

for small and medium-sized business customers.

As the Destination store design evolved,

the lifestyle zones were doubled in size

and each acquired what Highland calls

a disruptive element. The Get Fitzonefeatures such products as fitness accessories,

smart scales, and a functioning treadmill

with interactive digital display, offering

customers an opportunity to try out

fitness trackers and accessories.


26/68


ONE UNUSUAL ASPECT of the project was the construction of a full-scale

mock store in fixture contractor Sparks Philadelphia facility, within easy

distance of Verizons New Jersey headquarters. The mock store was

used to test individual elements, to demonstrate concepts to Verizons

executive leadership, and to provide a wide range of trial and practice

with different technologies.

The Verizon mock store was a collaboration between Verizon, ChuteGerdeman, and Sparks. The idea was to invest time and space to see

how ideas would workand hone them, improve them further before

they were put into production, says Jay Highland, vice president,

client creative partner, for Chute Gerdeman. The space was completely

merchandised with all of the items that would be in the Destination store,

had more than 100 monitors, and contained everything up to and

including air conditioning.

The first iteration of the mock store was also built quicklycompleted

in just 32 days after Sparks proposed the concept. This was followed by

two more, each larger. We kept increasing the size and the footprint,

starting at about 4,500 square feet and eventally ending up closer to

8,000 or 9,000, says Sparks Chairman Jeff Harrow.

OPENING EYES

The mock store opened eyes on both sides, says Lynn Rosenbaum, vice

president, retail environments, for Chute Gerdeman. Not only did it help

Verizon executives realize the potential for what the store could become,

but it also helped Chute Gerdeman identify details that could be made

a little bigger, a little crazier, he says. Upon seeing it in real life, the

team decided, for example, that the lifestyle zones needed to be doubled

in size in order to have the desired impact and added the disruptive

elements. Ultimately, by the time the real store opened its doors for

the first time at the Mall of America, it felt like a third or fourth store

rather than a first store, Rosenbaum notes.

Individual details also got a road test. The team tested fixtures,spacing, and then whether the materials we had chosen would get

dinged up by a vacuum cleaner, says Highland. The mock store really

became a tool for all of us, for all of the different work streams even

beyond the design and concept of the store.

Hundreds of people have come through the mock store, says Harrow,

offering comments and changes that Sparks could immediately put into

practice and deploy for further testing.

Says Domenico DAmbrosio, Verizons executive director of national

retail operations, The mock store has helped us accelerate our desire

to do moreand made us feel really proud that we partnered with our

customers right up to the day of the launch. And the use of the mock

store continued to evolve even as Verizons first Destination store opened

in Minneapolis. Its now helping Verizon work more closely with its OEMmanufacturers, he says.

Harrow notes that the mock store is still being used for its original

purpose as well. There will be more changes, and more things theyd

like to tweak and experiment with, he says.


TESTING AT (ALMOST) FULL SCALE


27/68


Getting Smart Incorporating Destinationstore concepts across the Verizon portfolio

What Verizon calls its Smart stores arent as flashy and flag-

shippy as the Mall of America store, but will form the backbone

of Verizons store portfolio across the country. The goal is to pro-

vide a seamless retail integration across the fleet and to transition

all corporate-owned stores in the near future.

The core concept of the Smart stores is the same as the Mall ofAmerica store, explains Lynn Rosenbaum, vice president, retail

environments, for Chute Gerdeman. Weve created a toolbox

of experiences and designed modularity and flexibility into the

concept to allow a scalable and fluid implementation.

While the Destination stores are larger and will incorporate slightly

higher-end materials and finishes, the design and elements for the

Smart stores should look familiar. The beauty of the design is that

whether you are in one of the flagship Destination stores or one

of the smaller Smart stores, youll know that you are in a Verizon

store, says Jeff Harrow, chairman of Sparks.

While lighting color

schemes are similar

warm LED general

lighting with cooler

bright white light

focused on the

productslighting

in the Destination

stores may incorporate

higher-end fixtures and

more sophisticatedfocusing abilities, notes

Ed Jankins, project

manager for Sparks.

The lifestyle zones are evident in Smart stores, but on a smaller

scale. Products are more edited, but the same categories are avail-

able in Smart stores as in the Destination concept. The Smart stores,

however, dont incorporate the disruptive elements. Smart store

fixtures are modular in design to be easily e xpanded or reduced

in size to fit a variety of store shapes, sizes, and configurations.


28/68

For the past two years,

A.R.E. has moderated an

industry conversation

about one of the most

essential, yet often

overlooked or poorly

measured, aspects of

store designcalculating

return on investment.

Whats holding you back?

It could be the tight schedules

often associated with new store

rollouts and redesigns. Perhaps its

the arguable idea that designers

arent good at numbers. Or the

number of variables that could

impact your calculation puts you off.

Add to all that the expense and

time necessary to find out whether

design decisions pay, and you get

what has become standard in the

retail industry: too many decisions

based on what fits the budget, and

too few based on what sells product.

Heres A.R.E.s first attempt to

provide you with a toolkit to help

you decide how to approach your

ROI calculations.

Where's the ROI?

This information is also posted on

www.retailenvironments.org and our

LinkedIn group, Retail Environments Network.

We want your feedback and ideas so that we can continue

to add tools as measurement technology advances.

ROI calculationcan be very simple:

Gain from Investment minus

Cost of Investment, divided

by Cost of Investment. The key

number to knowand work to

increaseis Gain from Investment.

Video monitoring

PROS:May piggyback

on current security

camera systems

CONS:Anaylzing

the data requires

personnel, time, etc.

Traffic counts

PROS:Systems are well-

established; measures

go beyond salesCONS:May not give

details on dwell time

or demographics

Sales (register receipts)PROS:Easiest to implement;

least costly

CONS:Sales are influenced

by many factors that are

unrelated to store design

or fixtures, including

merchandise mix, adver-

tising, weather, etc.

www. retailenvironments.org26| R E T A I L E N V I R O N M E N T S ma r c h . 2 0 1 4


29/68

Pick your tool!

Prototype store(virtual) Prototype store

(physical)

PROS:Use with focus

groups to test new

concepts

CONS:High cost; longer

time; measurement

tools must be in place

Mobile/customer apps

PROS:Can track demo-graphics, shopper traffic

patterns; specific item

interest

CONS:New technology;

information from loyal

customers only

Life cycle costcomparison

Exit surveys

Facial recognition/eye tracking software

PROS:Can track demographics and interest/dwell time

CONS:In early stages of development

PROS:Most effective

when combined with

other systems such as

video monitoring

CONS:Cost and quality

of personnel to admin-

ister and analyze

PROS:Use with focus

groups to test new

concepts

CONS:Lower cost than

physical prototype, but

measurement tools may

be less effective

Heat mappingPROS:Shows "hot spots"

and "cold spots," where

shoppers pick up a

product and put it in

a shopping cart, where

they were engaged by

an associate, dwell time,

and more

CONS:Cost, but affordable

options are available

PROS:Staff engineering or accounting

teams can run or confirm data. Existing

suppliers can be employed to assist

CONS:Must confirm and validate data

through multiple sources



30/68


The worlds largest

annual trade show ded-

icated to store design,

visual merchandising,

and shopper marketingnow

in its 22nd yearreturns to

Las Vegas, to a new venue at the

Mandalay Bay Convention

Center. Produced by Emerald

Expositions and sponsored by

A.R.E., the show expects more

than 14,000 industry profes-sionals to attend, and about

550 companies to exhibit this year.

A.R.E. members, exhibiting in nearly

every pavilion, make up more than 350

of this years exhibitors. Watch for them

throughout the show, identified both by

A.R.E. logos next to their company profiles

in the Show Directory and by the member

signs displayed in their booths. (See list of

A.R.E. members beginning on page 32, and

a preview of the products theyll be show-

ing beginning on page 34). And dont for-

get to stop by A.R.E.s booth (Booth 1207,

near the entrance to the Store Fixturing

Show), shared with PAVE and

the Retail Design Institute,

to learn about programs and

resources available to retailers

and designers.

A full conference program

focuses on emerging retail

and design trends with more

than 20 sessions presented

by a wide range of industry

leaders. Tis years conference

tracksInternational rends,In-Store rends, Consumer

rends, and Independent Retailer

rendsmake it easy to find the sessions

most relevant to you. Register for an entire

conference track or select specific ses-

sions (including A.R.E.-, PAVE-, and Retail

Design Institute-sponsored sessions).

As in past years, the GlobalShop show

floor is organized into six sectionsStore

Fixturing Show, Visual Merchandising

Show, Store Design and Operations, Digital

Store, At-Retail Marketplace, and Retail

Marketing Services.

More than 350 A.R.E. member companies will exhibit at GlobalShop in Las Vegas

MARCH 18-20

Mandalay BayConvention Center,

Las Vegas

Event HighlightsA.R.E., PAVE, and Retail Design

Institute events at GlobalShop

MONDAY, MARCH 17

5:30 p.m.

PAVE Annual Meeting and Elections

TUESDAY, MARCH 18

8:30 a.m. 4:00 p.m.

GlobalShop Conference Sessions10:00 a.m. 5:00 p.m.

Expo Floor Open

10:30 11:30 a.m.

A.R.E. Session:Big Ideas From EuroShop

1:30 2:30 p.m.

PAVE Session: Retail Trends:Around the World in 60 Minutes

3:00 4:00 p.m.

Retail Design Insitute Session:Love Potion No. 9.9: Unravelingthe Mystical Power of Data

5:00 7:00 p.m.

A.R.E. Design Awards

WEDNESDAY, MARCH 19

8:30 a.m. 4:00 p.m.

GlobalShop Conference Sessions

10:00 a.m. 5:00 p.m.

Expo Floor Open

10:30 11:30 a.m.

A.R.E. Session: POWER ON:Reinventing Experience Retail

2:30 3:30 p.m.

A.R.E. LinkUp and Reception atRetail Design Collective pavilion

3:00 4:00 p.m.

A.R.E. Session: Pop-up or Perish:Why the Pop-up Shop isRevolutionizing Retail

THURSDAY, MARCH 20

10:00 a.m. 2:00 p.m.

Expo Floor Open

10:30 11:30 a.m.

GlobalShop Conference Sessions

Co-hosted this year by emceesSue McCoyof Jones Apparel

Group and Christopher Love

of BCBG Max Azria, A.R.E.s

awards program will serveup the perfect blend of inspi-

rational, cutting-edge store

design and industry net-

working. Drink in the excite-

ment as the winners of Fixture of the Year, Visual

Presentation of the Year, Store of the Year, and

Sustainable Project of the Year are recognized in

front of a crowd of 600 industry-leading designers

and retailers. Grand Prize winners in 15 categories of

store design will make onstage

appearances, and winners in

individual element catego-

ries will be recognized. Look

for special appearances bydesign:retails Markopoulos

Award recipient and A.R.E.s

2014 Above & Beyond Award

recipient.

The event will take place the first eve-

ning of GlobalShop. Purchase tickets and get

more details at www.aredesignawards.com.

Get ready to mix it up!

A.R.E.s 2014 Design Awards: Retail MixologyTuesday, March 18, 5:00 - 7:00 p.m.

Four Seasons Ballroom, Four Seasons Hotel | Las Vegas

Sue McCoy Christopher Love

design awards

MIXINGITUP INLAS VEGAS


31/68

The System

That Sells

TrionWonderBar

StorewideApplications

OversizePackages

Vac-PackMeat

Dual LaneMerchandising

Cheeseand Fresh PastaFrozen

Food

Proudly Made in the U.S.A.

2013 Trion Industries, Inc.Toll-Free in U.S.A. [email protected]

Note: Product photography is a simulation of a retail environment and is notmeant to imply endorsement by or for any brand or manufacturer.

Maximize Your Merchandising Space.Our revolutionary Tray and WonderBarMerchandising System isdesigned and manufactured with the most innovative accessories toincrease facings, maximize visibility, enhance package billboarding,ensure product rotation, and reduce shrinkage for a full range of frozen,refrigerated and general merchandise products. Easy to install and adjust,this complete merchandising system also ensures quick restocking.

Trion will help you optimize your display space, attract customers,increase sales and cut labor costsand our products are built to last.No wonder were the industrys leading manufacturer and supplier,with more than five million trays earning high praise from retailersand shoppers every day!

See us at GlobalShop, Booth SFS 614.


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JPMA Globalwill showcase thenew Wave Wall System, which canbe easily installed onto an existingwall or as a freestanding wall withembossed wood back panels. Themetal wave is available in numerous

custom shapes and finishes and isappropriate for shoe and accessorydisplays.

Mondowill present its SilhouetteCollection, Vision Collection, andBoutique Collection of mannequinsthis year.

The GrenekerFIT series of maleand female mannequins are specifi-cally designed to showcase athleticwear with well-defined muscula-ture and strong pose options. Allposes are available with realisticor abstract heads or headless.

Universal Display & Design willshow its new Concept and ProfileMannequins, as well as a range ofnew artistic mannequin heads.

IDWwill feature its Black & Blackcollection with new finishes, newfigures, and a new attitude. Thecompany also will highlight itscapabilities on eco-friendly,recyclable mannequins.

Silvestri Californiawill show-case its Arabesque Collection ofmannequins at GlobalShop.

Bernstein Displayis a resourcefor visual merchandising andpresentation elements that includemannequins, forms, fixtures, furni-ture, accessories, and decoratives.

Visplaywill showcase Xero L P/L,a powered vertical support systemused to create cabinets and alcoveunits in a variety of different sizesand as single or combined units,creating a custom display solution.

Goldsmithwill present Atrezzomannequins to the Americanmarket this year.

Bishop Fixture + Millworkwillfeature an American Heritagetheme in its show booth, present-ing custom wood and metal fix-tures for retail and restaurantapplications.

Patina V displayed a variety offorms and mannequins in thecompanys showroom in December.

RETAIL DESIGNCOLLECTIVESHOWCASE

Looking for a taste of New York?

Many of the companies that

participated in A.R.E.s Retail

Design Collective will be gathered

at GlobalShop again this yearin a special location at Booth

1631. Other visual presentation

companies that participate in the

New York event will be located

throughout the show floor. (Visiting

GlobalShops Retail Design Collec-

tive Pavilion is also a nice way

to preview the December 2014

showroom event, which will be

headquartered this year in New

Yorks Metropolitan Pavilion.)

Plan to stop by for an A.R.E.-sponsored reception and LinkUp

on the second day of the show,

March 19, at 2:30 p.m.

PARTICIPANTS TO DATE INCLUDE:


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RGLA Solutions Inc. The Alys Shoppe,Alys Beach Town Center, Alys Beach, Fla.

Sargenti Architects Guess Mens Shop,Miami International Mall, Miami

King Retail Papa MurphysCREATE,Four Points Center, Austin, Texas

GH+A Teatro Verde Cucina, Bayview Village,Toronto

Dalziel & Pow Ltd.Shasa, Americanas Mall,Glendale, Calif.

FRCH Design WorldwideSunglass Hut,Macys Herald Square, New York

DESIGNINSPIRATIONSHOWCASE

Now in its third year, the Design Inspiration

Showcase returns to GlobalShop 2014 to

showcase design firms on the expo floor.

This years participants to date include:

Dalziel & Pow Ltd. DL English

FRCH Design Worldwide

GH+A

Group Optima Spaces

King Retail

RGLA Solutions Inc.

Sargenti Architects

Here are a few examples of their work:



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A.R.E. Members at GlobalShopMore than 350 A.R.E. member companies are exhibiting in the Store Fixturing Show,

Visual Merchandising Show, Store Design & Operations, Digital Store, At-Retail

Marketplace, and Retail Marketing Services pavilions that make up GlobalShop.

To locate A.R.E. members, watch for the A.R.E. identification signs in their booths

and A.R.E. logos next to their company listings in the show directory.

(This information was provided by GlobalShop as of February 12, 2014.)

ABET Inc. . . . . . . . . . . . . . . . . . . . . . . . . .

SFS 572Above All Advertising Inc. . . . . . . . . . . . SDO 2365A&C Plastic Products Inc. . . . . . . . . . . . . . SFS 248Ace Designs Inc. . . . . . . . . . . . . . . . . . . VMS 1857ACI Plastics Inc. . . . . . . . . . . . . . . . . . . VMS 2250Acme Scenic & Display . . . . . . . . . . . . . . VMS 1577Activate The Space LLC . . . . . . . . . . . . . VMS 2031Adams Magnetic Products Co. . . . . . . . . . .SFS 331AdMart Custom Signage . . . . . . . . . . . . VMS 2155Advanced Innovative Technologies LLC. . VMS 1968AGA Displays & Fixtures Inc. . . . . . . . . . ARM 3511Aire-Ride Transfer Inc. . . . . . . . . . . . . . . . . SFS 473AJ Logistics Inc. . . . . . . . . . . . . . . . . . . . . SFS 575Alcoa Architectural Products . . . . . . . . . SDO 2558ALPOLIC . . . . . . . . . . . . . . . . . . . . . . . . SDO 2436Alternatives Plus Manufacturing Inc. . . . . VMS 1957Altuglas International . . . . . . . . . . . . . . . SFS 1021Ambius LLC. . . . . . . . . . . . . . . . . . . . . . SDO 2443

American Installation Companies. . . . . . . .

SFS 422American Music Environments (AME). . . SDO 2225American RENOLIT Corp.. . . . . . . . . . . . . .SFS 535American Silk Mills . . . . . . . . . . . . . . . . VMS 1874Amerlux Global Lighting Solutions . . . . . SDO 2207Ampac Packaging LLC . . . . . . . . . . . . . . VMS 2147Amran Packaging . . . . . . . . . . . . . . . . . VMS 1670Amuneal Manufacturing Corp.. . . . . . . . . .SFS 979Angola Wire Products Inc. . . . . . . . . . . . . . SFS 527Arakawa Hanging Systems USA Inc. . . . . . . SFS 327Architectural Systems Inc. . . . . . . . . . . . . .SFS 947A.R.E. . . . . . . . . . . . . . . . . . . . . . . . . . . SFS 1207Armstrong World Industries Inc. . . . . . . . SDO 2255AromaTech . . . . . . . . . . . . . . . . . . . . . . VMS 1775Art Addiction . . . . . . . . . . . . . . . . . . . . VMS 2087Astro Plastics . . . . . . . . . . . . . . . . . . . .ARM 3809ATI Decorative Laminates. . . . . . . . . . . . . . SFS 313ATS Inc. . . . . . . . . . . . . . . . . . . . . . . . . . .SFS 779

Autograph Foliages. . . . . . . . . . . . . . . .

VMS 1865AWG Logistics. . . . . . . . . . . . . . . . . . . . . . SFS 432Barron Designs . . . . . . . . . . . . . . . . . . . SDO 2269BAW Plastics Inc. . . . . . . . . . . . . . . . . . VMS 1669The Beam Team Inc. . . . . . . . . . . . . . . . SDO 2259Bearwood Concepts Inc. . . . . . . . . . . . . . SFS 1071Beemak Plastics LLC . . . . . . . . . . . . . . . . .SFS 843Bernstein Display | MC . . . . . . . . . . . . . . . . . RDCSBeta-Calco Inc.. . . . . . . . . . . . . . . . . . . SDO 2636Better Life Technology . . . . . . . . . . . . . . SDO 2431Bierson Corp. . . . . . . . . . . . . . . . . . . . . . .SFS 643Bishop Fixture & Millwork Inc. . . . . . . . . . . . RDCSBitro Group Inc. . . . . . . . . . . . . . . . . . . SDO 2447Blue Ocean Traders . . . . . . . . . . . . . . . . . . SFS 555B+N Industries Inc.. . . . . . . . . . . . . . . . . . SFS 135Border Concepts Inc.. . . . . . . . . . . . . . . . . SFS 435Brandbumps . . . . . . . . . . . . . . . . . . . . . VMS 2080BrandTrim . . . . . . . . . . . . . . . . . . . . . . . . . SFS 443

BTD Wood Powder Coating . . . . . . . . . . . .

SFS 778Bunzl Retail/Keenpac . . . . . . . . . . . . . . . SFS 1265Burke Gibson Inc. . . . . . . . . . . . . . . . . . . SFS 1281The Canvas Nursery Inc. . . . . . . . . . . . . VMS 2160Carl Stahl DecorCable . . . . . . . . . . . . . . . .SFS 530Cawley Co. . . . . . . . . . . . . . . . . . . . . . . VMS 1678CDW Merchants . . . . . . . . . . . . . . . . . . VMS 1565Ceva Showfreight North America . . . . . . . .SFS 669Champion Logistics Group. . . . . . . . . . . . .SFS 768Changshu Fa Dong Plastic Co. Ltd. . . . . . . SFS 1157Cheelo Graphics . . . . . . . . . . . . . . . . . . . .SFS 404Chemetal . . . . . . . . . . . . . . . . . . . . . . . . .SFS 608Christine Taylor Collection. . . . . . . . . . . VMS 1649Classic Acrylics . . . . . . . . . . . . . . . . . . . . . SFS 574CNL International . . . . . . . . . . . . . . . . . VMS 1838Colite International Ltd. . . . . . . . . . . . . . VMS 2152Color Reflections Philadelphia . . . . . . . . VMS 1768The Combination Door Co. . . . . . . . . . . . . . SFS 258

Commercial Decor Group Inc.. . . . . . . . . . .

SFS 250

Connect Oasis. . . . . . . . . . . . . . . . . . . . . .

SFS 233CPI Packaging . . . . . . . . . . . . . . . . . . . . VMS 2139Creative Plastics LLC . . . . . . . . . . . . . . . . SFS 1057C.R. Laurence Co. Inc. . . . . . . . . . . . . . . . . SFS 326Crown Metal Manufacturing Co. . . . . . . . .SFS 865CUBIC Visual Systems USA . . . . . . . . . . . . . SFS 659D&P Custom Lights &

Wiring Systems Inc. . . . . . . . . . . . . . . SFS 1147Dalziel & Pow Design Consultants Ltd. . . . . . . . DISDana Industries Inc. . . . . . . . . . . . . . . . . . SFS 337Danken Inc. . . . . . . . . . . . . . . . . . . . . . VMS 2069Dazian Fabrics LLC . . . . . . . . . . . . . . . . . VMS 1787D.B. Imports Ltd. . . . . . . . . . . . . . . . . . . . SFS 1481DecoHome China Co. Ltd. . . . . . . . . . . . . .SFS 401Decoral System USA Corp. . . . . . . . . . . . VMS 2254Decotone Surfaces . . . . . . . . . . . . . . . . . . SFS 255Dekra-Lite . . . . . . . . . . . . . . . . . . . . . . VMS 1965Delta Lock Co. LLC . . . . . . . . . . . . . . . . . . SFS 336

design:retail (formerly DDI). . . . . . . . . . .

SFS 1421Designer Tile and Stone USA . . . . . . . . . SDO 2537DGS Retail . . . . . . . . . . . . . . . . . . . . . . . SFS 1464Direct Source Packaging Co. LLC . . . . . . . VMS 2039Display Fixture Warehouse . . . . . . . . . . . . . SFS 915Display Products. . . . . . . . . . . . . . . . . . . . SFS 874Display World Corp. . . . . . . . . . . . . . . . . . SFS 201DL English Design . . . . . . . . . . . . . . . . . . . . . . DISDLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . DS 365DoRodo International/Schioppa Casters . . .SFS 700Drytac Corp. . . . . . . . . . . . . . . . . . . . . . VMS 2047DSA/Phototech . . . . . . . . . . . . . . . . . . . . SFS 1143Duro Bag Manufacturing Co. . . . . . . . . . VMS 1870DVUV LLC . . . . . . . . . . . . . . . . . . . . . . . . . SFS 568EarthWerks/Swiff-Train Co. . . . . . . . . . . VMS 2127Ecolit Inc.. . . . . . . . . . . . . . . . . . . . . . . VMS 2176Elevations Inc. . . . . . . . . . . . . VMS 1533, SFS 1231Enlighten Illumination. . . . . . . . . . . . . . SDO 2374

Extra Plastic . . . . . . . . . . . . . . . . . . . . .

VMS 1880FC Meyer Packaging . . . . . . . . . . . . . . . VMS 1869FFR Merchandising . . . . . . . . . . . . . . . . . SFS 1243Firefly Promo . . . . . . . . . . . . . . . . . . . . VMS 2258Firefly Store Solutions . . . . . . . . . . . . . . . .SFS 343Fixture Finders LLC . . . . . . . . . . . . . . . . . . SFS 427Flexo Converters USA Inc. . . . . . . . . . . . VMS 1687Frank Mayer and Associates Inc. . . . . . . . ARM 3005FRCH Design Worldwide . . . . . . . . . . . . . . . . . DISGargoyles Ltd.. . . . . . . . . . . . . . . . . . . . SDO 2554Gemini Inc. . . . . . . . . . . . . . . . . . . . . . . ARM 3720GH+A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DISGibson Holders. . . . . . . . . . . . . . . . . . . SDO 2629Glass Slate Digital . . . . . . . . . . . . . . . . . . . DS 264Global Visual Group: Almax

Lifestyle Trimco Viaggio. . . . . . . . VMS 1820GLV Co. . . . . . . . . . . . . . . . . . . . . . . . . . .SFS 205Golden Oldies Ltd./G.O. Concepts. . . . . . . SFS 1065

Goldsmith. . . . . . . . . . . . . . . . . . . . . . . . . .

RDCSGondola Train . . . . . . . . . . . . . . . . . . . . . . SFS 630Grand + Benedicts Store Fixtures . . . . . . . . SFS 531Grand Entrance . . . . . . . . . . . . . . . . . . . . . SFS 631Graphic Systems . . . . . . . . . . . . . . . . . . SDO 2281Gravotech Inc. . . . . . . . . . . . . . . . . . . . SDO 2625Great Big Pictures Inc. . . . . . . . . . . . . . . VMS 2187Greneker . . . . . . . . . . . . . . . . . . . . . . . . . . RDCSGriplock Systems LLC . . . . . . . . . . . . . . . . . SFS 252Group Optima Spaces . . . . . . . . . . . . . . . . . . . DISGunther Mele Packaging . . . . . . . . . . . . VMS 1587Gyford StandOff Systems . . . . . . . . . . . . . . SFS 222HandiSolutions . . . . . . . . . . . . . . . . . . . SDO 2621Hanger Corp. . . . . . . . . . . . . . . . . . . . . VMS 2156Hangerlogic Inc. . . . . . . . . . . . . . . . . . . . .SFS 622Hardware Concepts Inc. . . . . . . . . . . . . . SDO 2542HD Walls . . . . . . . . . . . . . . . . . . . . . . . VMS 2274Henry Hanger Co. . . . . . . . . . . . . . . . . . VMS 1581

Hera Lighting LP . . . . . . . . . . . . . . . . . . .

SFS 1219

Hi-Impact Products. . . . . . . . . . . . . . . .

VMS 1771Hilco Fixed Asset Recovery LLC . . . . . . . . . SFS 1103Hilex Poly Co. . . . . . . . . . . . . . . . . . . . . VMS 1772Hishimetal/ Mitsubishi Plastics Inc. . . . . . SDO 2454H.J. Martin & Son Inc. . . . . . . . . . . . . . . . .SFS 849Holiday Foliage Inc. . . . . . . . . . . . . . . . . VMS 1621Holiday Image Inc. . . . . . . . . . SFS 1165, VMS 1523The Hollaender Manufacturing Co.. . . . . . .SFS 646Hollywood Banners . . . . . . . . . . . . . . . . VMS 1981Home Run Holdings Inc. . . . . . . . . . . . . . . . SFS 771Hongyi Display Products Co. Ltd. . . . . . . . .SFS 775Horizon Retail Construction. . . . . . . . . . SDO 2465IDW (International Display Works) . . . . . . . . RDCSIMEX Packaging . . . . . . . . . . . . . . . . . . VMS 2081IMGR America Inc.

FOURMI skates for gondola shelving . . .SFS 965Imprint Plus . . . . . . . . . . . . . . . . . . . . . VMS 2246Industrial Image Inc. . . . . . . . . . . . . . . . ARM 3916

Installations Northwest. . . . . . . . . . . . . . .

SFS 309Intek Plastics . . . . . . . . . . . . . . . . . . . . . . SFS 227Intelligent Loss Prevention . . . . . . . . . . . . . SFS 635Intense Lighting . . . . . . . . . . . . . . . . . . SDO 2347Inteplast Group

Integrated Bagging Systems . . . . . . . VMS 2270Interlam Inc. . . . . . . . . . . . . . . . . . . . . . . . SFS 415InVue Security Products . . . . . . . . . . . . . VMS 1571IWD New York . . . . . . . . . . . . . . . . . . . SDO 2421Jacob Holtz Co. . . . . . . . . . . . . . . . . . . . . . SFS 324Jahabow Industries Inc.. . . . . . . . . . . . . . . SFS 421Jesco Lighting Group . . . . . . . . . . . . . . . . . SFS 549JH&A Store Fixtures. . . . . . . . . . . . . . . . . . SFS 621Joalpe International Inc. . . . . . . . . . . . . . . SFS 455JPMA Global Inc. . . . . . . . . . . . . . . . . . . . . RDCSJudith von Hopf Inc. . . . . . . . . . . . . . . . VMS 2021Junckers Hardwood Inc. . . . . . . . . . . . . VMS 1953Juno Lighting Group . . . . . . . . . . . . . . . . SFS 1259

Karndean Designflooring. . . . . . . . . . . .

SDO 2424KC Store Fixtures . . . . . . . . . . . . . . . . . . . SFS 1442Kenstan Lock Co. . . . . . . . . . . . . . . . . . . . SFS 320Kin-Lai Store Fixtures Ltd. . . . . . . . . . . . . . SFS 123King Retail Solutions. . . . . . . . . . . . . . . . . . . . DISKinter . . . . . . . . . . . . . . . . . . . . . . . . . . . SFS 1273Kirei USA . . . . . . . . . . . . . . . . . . . . . . . SDO 2722Kydex LLC . . . . . . . . . . . . . . . . . . . . . . . . . SFS 655Lab Designs Laminate . . . . . . . . . . . . . . . . SFS 415Lamin-Art Inc. . . . . . . . . . . . . . . . . . . . . . SFS 879Landvue Industrial Ltd. . . . . . . . . . . . . . VMS 2643Lauren Plastics . . . . . . . . . . . . . . . . . . . . .SFS 571Lavi Industries . . . . . . . . . . . . . . . . . . . . . SFS 971LEDCONN Corp. . . . . . . . . . . . . . . . . . . SDO 2511LEDingEDGE Lighting Inc. . . . . . . . . . . . . . SFS 226LEGACY Retail Services . . . . . . . . . . . . . RMS 2113Lets Gel Inc. . . . . . . . . . . . . . . . . . . . . . SDO 2451LITECORR Global . . . . . . . . . . . . . . . . . . . . SFS 814

LockUp by Digilock . . . . . . . . . . . . . . . .

SDO 2243Lozier Corp. . . . . . . . . . . . . . . . . . . . . . . .SFS 901LSI Floors. . . . . . . . . . . . . . . . . . . . . . . SDO 2607Lucite International Inc. . . . . . . . . . . . . . SDO 2343Luking Opto-Electronics

Technology Co. Ltd. . . . . . . . . . . . . . . . SFS 358Lumicor Inc. . . . . . . . . . . . . . . . . . . . . . . .SFS 559The Lyons Companies, LLC /

Lyons Store Fixtures . . . . . . . . . . . . . . . SFS 221Madix Inc. . . . . . . . . . . . . . . . . . . . . . . . SFS 1035The Maine Bucket Co. Inc. . . . . . . . . . . . SDO 2247Mainstar Lightbox Display Co. Ltd. . . . . . VMS 2238Manex USA . . . . . . . . . . . . . . . . . . . . . VMS 1830Mannington Commercial . . . . . . . . . . . . SDO 2710Mark Bric Inc.. . . . . . . . . . . . . . . . . . . . VMS 2181Masonways Indestructible Plastics LLC . . . .SFS 449Materials Inc. . . . . . . . . . . . . . . . . . . . . . .SFS 733Matrix Frame USA . . . . . . . . . . . . . . . . . ARM 3537

Mats Inc. . . . . . . . . . . . . . . . . . . . . . . .

SDO 2231

MBS Standoffs . . . . . . . . . . . . . . . . . . . . .

SFS 678McIntyre Group Retail Services (Canada). . .SFS 581McIntyre Metals Inc. . . . . . . . . . . . . . . . . . SFS 247McNichols Co. . . . . . . . . . . . . . . . . . . . . . .SFS 446McRae Imaging Inc. . . . . . . . . . . . . . . . . . . SFS 887MDI Worldwide . . . . . . . . . . . . . . . . . . . . . SFS 808Media Graph. . . . . . . . . . . . . . . . . . . . . VMS 2135M.E.G. LLC . . . . . . . . . . . . . . . . . . . . . . . SFS 1213MegaWall Corp. . . . . . . . . . . . . . . . . . . . .SFS 523Metomic Corp. . . . . . . . . . . . . . . . . . . . . .SFS 249Mettler Packaging LLC . . . . . . . . . . . . . . VMS 1873Midway Displays . . . . . . . . . . . . . . . . . . . . SFS 228Mobile Technologies Inc. (MTI) . . . . . . . . SFS 1043Modern Store Fixtures Co. . . . . . . . . . . . . . SFS 143Modular International Inc.. . . . . . . . . . . . SFS 1087MONDO Mannequins. . . . . . . . . . . . . . . . . . RDCSMoss Retail. . . . . . . . . . . . . . . . . . . . . . SDO 2412Nasco Stone & Tile LLC . . . . . . . . . . . . . VMS 1923

National Cart Co. Inc. . . . . . . . . . . . . . . . .

SFS 543National Hanger Co. Inc. . . . . . . . . . . . . VMS 1765Nemo Tile Co. . . . . . . . . . . . . . . . . . . . . VMS 2165New Store Europe AS . . . . . . . . . . . . . . . . . SFS 359New Tech Display . . . . . . . . . . . . . . . . . VMS 1927Newood Display Fixture

Manufacturing Co. . . . . . . . . . . . . . . SFS 1276NGS Printing Inc. . . . . . . . . . . . . . . . . . ARM 3919NIC Industries/ Prismatic Powders. . . . . . . . SFS 431NicoNat Manufacturing Corp. . . . . . . . . . SFS 1049OCTANORM USA Inc. . . . . . . . . . . . . . . . SFS 1458Octopus Products Limited . . . . . . . . . . . . .SFS 880Old Dominion Freight Line Inc.. . . . . . . . SDO 2723Omnova Solutions Inc. . . . . . . . . . . . . . . . SFS 215Opto International Inc. . . . . . . . . . . . . . . SFS 1027Outwater Plastics Industries Inc. . . . . . . . . SFS 670The Pack America Corp. . . . . . . . . . . . . . VMS 1665Pacobond Inc. . . . . . . . . . . . . . . . . . . . . VMS 2077

Panel Processing Inc.. . . . . . . . . . . . . . . .

SFS 1171Paramount Extrusions Co. . . . . . . . . . . . . .SFS 338Patcraft . . . . . . . . . . . . . . . . . . . . . . . . SDO 2822Patina-V . . . . . . . . . . . . . . . . . . . . . . . . . . . RDCSPaz Systems Inc. . . . . . . . . . . . . . . . . . . . SFS 1101PGM Pro Inc. . . . . . . . . . . . . . . . . . . . . VMS 1980Phillips Collection . . . . . . . . . . . . . . . . . VMS 1976Pipp Mobile Storage Systems . . . . . . . . . . SFS 1337Plastic Displays & Fixtures Co. Inc. . . . . . VMS 1673PolArt . . . . . . . . . . . . . . . . . . . . . . . . . SDO 2346Pollock . . . . . . . . . . . . . . . . . . . . . . . . . SDO 2446POS Tuning North America . . . . . . . . . . . . . SFS 765POWERGEAR Inc. . . . . . . . . . . . . . . . . . SDO 2450Powerhouse Retail Services . . . . . . . . . . SDO 2353Premier Store Fixtures . . . . . . . . . . . . . . . .SFS 909Prime Line Packaging. . . . . . . . . . . . . . . VMS 2159Prismaflex Inc. . . . . . . . . . . . . . . . . . . . SDO 2547Production Resource Group (PRG). . . . . . SDO 2371

Progress Luv2Pak International Ltd.. . . .

VMS 2180ProSigns . . . . . . . . . . . . . . . . . . . . . . . . SDO 2646Radiant Mfg. . . . . . . . . . . . . . . . . . . . . SDO 2459RAK Ceramics . . . . . . . . . . . . . . . . . . . . . . SFS 503Redman Corp. . . . . . . . . . . . . . . . . . . . . . SFS 1270Regal Display . . . . . . . . . . . . . . . . . . . . . .SFS 323Reggiani Lighting USA Inc. . . . . . . . . . . SDO 2013RGLA Solutions Inc. . . . . . . . . . . . . . . . . . . . . DISRize Enterprises. . . . . . . . . . . . . . . . . . . VMS 2280Ronis . . . . . . . . . . . . . . . . . . . . . . . . . . VMS 1972Rose Displays Ltd.. . . . . . . . . . . . . . . . . . .SFS 821RPM Displays Inc. . . . . . . . . . . . . . . . . . VMS 1543RTS Retail . . . . . . . . . . . . . . . . . . .

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