RETAIL SUPPLY CHAIN CONFERENCE 2015 Title Sponsor Real People. Real Experiences. Real Education. Title Sponsor RETAIL SUPPLY CHAIN CONFERENCE 2015

RETAIL SUPPLY CHAIN CONFERENCE 2015

Title Sponsor

Real People. Real Experiences.

Real Education.

Title Sponsor

RETAIL SUPPLY CHAINCONFERENCE 2015


RETAIL SUPPLY CHAIN

CONFERENCE 2015

2015 STATE OF THE RETAIL SUPPLY CHAIN

Moderator: BRIAN GIBSON Wilson Family Professor of SCM


Mark HolifieldEVP Supply Chain & Product Development

Bill HutchinsonChief Supply Chain Officer & Senior Vice President

Dave ReiffSenior Vice PresidentSupply Chain West GBU

Farrokh AbadiPresident and COOMerchandise Availability Solutions


AGENDA

• 5th Annual SRSC Report– Preview of Key Findings

• Expert Perspectives– Major themes and strategies– Hot topics for 2015

• Audience Q&A


5th Annual Study Overview

Key Themes

– Strategy & investment

– Omni-channel delivery

– Transportation challenges

– Supply chain integration

– Five year retrospective / prospective

Study Participants

Sales > $1 billion 94%

Omnichannel 83%

Vice President level 88%

SCM experience 28 yrs.

Purpose: Investigate SCM practices that positively impact retailer success


PANEL PERSPECTIVES

Strategy 2015

Transportation

Omnichannel

Role Expansion

Key issues & drivers

Innovative practices

Future considerations


AUDIENCE POLLING QUESTIONWhat is your company’s 2015 supply chain focus?

A. Control supply chain costB. Enhance customer serviceC. Support revenue growthD. Balance cost and serviceE. Something else


KEY FINDINGS: STRATEGY

“We need capabilities that allow us to be responsive and grow with the customer. It’s a three-legged strategy: support omnichannel, differentiate the experience, and deliver value.”


EXPERT VIEWS: STRATEGY

• As we enter Q2 of 2015…

– What’s driving your supply chain strategy? – How are you investing to support these needs?


What is the best description of your company?A. RetailerB. Product ManufacturerC. Logistics Service ProviderD. Technology ProviderE. Something else

AUDIENCE POLLING QUESTION


What is your primary transportation challenge?A. Trucking capacity shortagesB. Increasing cost of serviceC. Seaport congestion D. Intermodal congestionE. Something else



KEY FINDINGS: TRANSPORTATION

“It’s almost a transportation perfect storm. You’ve got new hours of service regulations, driver shortages, equipment shortages, and infrastructure issues. Our ability to move product and grow the economy will be really challenged.”


PANEL VIEWS: TRANSPORTATION

• What are your primary transportation challenges?

• When the West Coast labor issues are resolved, will the bottlenecks go away?

• How are you responding to these major issues?



What is the most critical omnichannel capability?A. Cross-channel inventory accuracyB. Ability to ship from anywhere in the networkC. Real-time inventory visibility D. Fulfillment cost knowledgeE. Shared inventory across the channel


KEY FINDINGS: OMNICHANNEL

“We believe the best way for us to support omnichannel is to not manage it as a separate business physically, but to try to integrate it with our store fulfillment.”


PANEL VIEWS: OMNICHANNEL

• What are the key fulfillment capabilities and attributes of best-in-class omnichannel retailers?

• What role does inventory accuracy and visibility play in omnichannel success?

• How can technology investments enable inventory visibility and best-in-class fulfillment capabilities?



In which area is SCM engagement the highest?A. Demand forecastingB. Store replenishmentC. Inventory allocationD. Delivery schedulingE. Something else


KEY FINDINGS: CHANGING ROLES

“We’ve got to be aligned between how we buy, how we flow goods, and the capability that we have in the physical supply chain to facilitate our fast fashion apparel initiative.”


PANEL VIEWS: CHANGING ROLES

• How are the responsibilities and roles of your supply chain team changing?

• Why are retailers expanding the roles of supply chain executives to include global sourcing and product development?


Audience Polling Question

Which question should the panel address?

A. How does/can your supply chain facilitate omnichannel profitability?

B. Over the next five years, what are the biggest opportunities for your supply chain?

C. What supply chain challenges and issues keep you awake at night?


AUDIENCE INPUT

• Questions for our panelists

• Session feedback• Please evaluate the session

• Research study questions• [email protected]

mailto:[email protected]


THANKS TO OUR PANELISTS Mark HolifieldEVP Supply Chain & Product Development

Bill Hutchinson

Chief Supply Chain Officer & Senior Vice President

Dave ReiffSenior Vice President, Supply Chain West GBU

Farrokh AbadiPresident and COO Merchandise Availability Solutions


RESEARCH TEAM AND PARTNERSBrian Gibson

Cliff Defee

Rafay IshfaqSCM Faculty Members

Lisa LaBruno

Senior Vice President, Retail Operations

Carlos PerezVice President, Global Marketing


5th Annual State of the Retail Supply Chain Report

Release Date: March 17, 2015

To download a copy of the study, visit: www.rila.org

Documents

RETAIL SUPPLY CHAIN CONFERENCE 2015 Title Sponsor Real People. Real Experiences. Real Education. Title Sponsor RETAIL SUPPLY CHAIN CONFERENCE 2015