Resume_Vivek Mohan

VIVEK MOHAN Curriculum Vitae

Bangalore 560068 Home: (+91) 9972909168 [email protected] http://in.linkedin.com/in/vivekmoh DOB: xxxxx PAN Card No: xxxxx Passport No: xxxxx

TECHNICAL PROFILE Business Analysis ~ People Management ~ Enterprise Architecture

Project Management ~ Enterprise Business Intelligence ~ Data Warehouse Management ~ SDLC Planning & Management ~ Advanced Analytics ~ Machine Learning ~ Artificial Intelligence ~ IOT Analytics

Technically sophisticated Business Intelligence, Data Warehousing, Big Data and Advanced Analytics Professional with 15 years’ experience delivering forward-thinking technological advancements that meet diverse business and operational needs. Solid background in defining system and solution architecture and frameworks in DW-BI space, designing BI solutions, developing models, practice development, BI capability building and competency development, project and people management, BI delivery and implementation (SDLC), creating and leading COE, coaching and consulting, as well as team training and development. Proven leader, mentor, innovator and strategist adept at managing and leading teams to meet and far exceed the most aggressive growth metrics. Principal strategist, creator and leader of the Reporting and Analytics Centre of Excellence (COE), the Competency Centre in Goldman Sachs and British Telecom & an Architect group in ZS Associates. Unwavering success serving as a consultant to clients and management in defining BI Strategy and roadmaps. Solid expertise in end-to-end implementation of various BI-DW projects; including the analysis, design, development, coding and implementation. Technically proficient with the following DW-BI Tools: SAP Business Objects, MicroStrategy, OBIEE, OVA, Qlikview, Xcelsius, SSRS, SSAS, RoamBI, BIG DATA, Hadoop, Tableau, Spotfire, Pentaho, SAP Lumira, Informatica, Alteryx, ZoomData, IBM Watson , Thoughtspot, AtScale, Trifacta, Alation etc. A recognized authority in conducting and evaluating BI Reporting, Visualization & Analytics tools, customizing out of the box BI Tools, building custom applications and utilities using SDK to meet user specific need or for administrative purposes, and defining data warehouse/data marts architecture and modelling. Respected and entrusted to enhance the client experience by delivering comprehensive proposals and providing pre-sales solution strategies. Exceptional analytical, technical, negotiation and client management skills with the dynamic and strategic ability to relate to people at any level of business and management. Member of TDWI and other Data Warehousing Groups.

Strategic Decision Making & Roadmap: Conceptualize and build detailed program roadmaps.

Project and People Management: Chief strategist and manager of all project activities including scoping, estimation, tracking, change management, personnel management and delivery management.

Environment & Architecture

o Successfully complete infrastructure assessment, environment configuration, deployment architecture, capacity planning, system administration, and content management of a full scale Business Intelligence applications.

o Distinguished leader in BI System-Solution/Technical Architecture design –High Level and Low Level design.

Requirement Gathering and Analysis: Highly intuitive and thorough when it comes to understanding client needs, requirements, and expectations. Strongly adept at devising and developing appropriate solutions.

CORE COMPETNENNCIES

Strategic Planning

Project Management

People Management

Knowledge Sharing

POCs & Evaluation

Tech/Solution Architecture

Designing Model/Frameworks

Creating and Leading BI COE

RFP/Proposal Writing

BI Practice Management

Business Analysis

SDLC Planning & Management

Relationship/Account Management

User/Team Training

Coaching & Consulting

mailto:[email protected]

http://in.linkedin.com/in/vivekmoh

http://in.linkedin.com/in/vivekmoh

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CORE COMPENTENCES CONT.

Design, Customization & Implementation

o Orchestrate the design, development and implementation of data models. Recommend appropriate data management procedures.

o Customize and develop custom applications using reporting tools SDK.

o Conduct evaluation and POC of BI reporting tools such as Business Objects, Microstrategy, Qlikview, ProClarity, Spotfire, Pentaho and Roam BI.

SDLC Management: Championed the design, development, testing and deployment of Functional specification, design documents, test case creation, Semantic Layers, as well as business reports and dashboards.

Continuous Process Improvement: Oversee and control improvements to operational efficiency, quality, costs and cycle time reduction by deploying a variety of methodologies to analyze and improve various processes.

Trainings/Development & Mentorship: Lead, direct, train and motivate staff toward the goal of delivering greater operational effectiveness and efficiency.

COE/Competency Development/Architecture Group

o Led BI Reporting and analytics Identification of the need and use cases specific to Business Intelligence use cases. Categorized usages pattern for reporting and analytics competency center.

o Identified the Shared and reusable components and libraries. Meticulously documented the best practices, FAQ’s, Do’s and Don’ts.

o Proactively created a reporting tool decision tree that recommends the most suitable reporting tool under a given situation and/or condition.

o Chief leader and organizer in the establishment of a valuable architecture group.

ORGANZATIONAL EXPERIENCE

Aug 2016- Till Now British Telecom, Lead BI & Analytics Enterprise Architect/Lead Consultant

2014- 2016 Accenture, Bangalore as Solution Architect/Senior Project Manager/Associate Manager

2013-2014 ZS Associates, Pune as Solution Architect/Senior Project Manager/Business Tech Consultant

2013-2013 Infosys, Bangalore as Technical Architect/Lead Consultant/Project Manager

2011-2013 Goldman Sachs, Bangalore as Technical Architect/Senior Analyst/Project Manager

2010-2011 ZS Associates, Pune as Business Technology Consultant/Technical Architect/Project Manager

2007-2010 Tesco, Bangalore as Principal Software Engineer/Tech Lead

Tech Lead (2009-2010)

Principal Software Engineer (2007-2009)

2002-2007 Wipro Technology, Bangalore

Senior Systems Engineer (2006-2007)

System Analyst/onsite coordinator (2004-2006)

Module Leader (2003-2004)

Systems Engineer (2002-2003)

EDUCATION

B.Tech. (Chemical Engineering) from Regional Engineering College, Tiruchirappalli (NIT, Trichy) with 81%

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TECHNICAL/IT SKILLS

Operating Systems: Windows NT/XP/Windows 7, DOS, UNIX

Databases: Oracle, Teradata, DB2, SQL Server

Data Warehousing BI Tools: SAP Business Objects XI 4.x, Microstrategy, OBIEE

Data Processing: BIG DATA, Hadoop, AtScale, Trifacta

Dashboards & Scorecards – Xcelsius, ProClarity, Antivia, Zoomdata

Data Visualization – Qlikview, Tableau, Spotfire, Pentaho, SAP Lumira, OVA

Search based BI: Thoughtspot

Data Mining: Rapid Miner, R, SAS

Microsoft BI suite - SSRS & SSAS

Mobile Application-Roam BI, MicroStrategy

Data Blending and Advanced Analytics – Alteryx, IBM Watson

ETL – Informatica

Metadata Management – Alation

Programming Languages: Java-J2EE, JSP, JavaScript, Reporting Tools SDK ,Pearl Scripts, VB & VB Scripts

Scheduler/Automation: Autosys, Control-M, SharePoint Workflows, Staffware 2000-Workflow

Management tool, Reporting Tools scheduling capability

Testing Tools: Load Runner, HP Quality Centre, Rational Clear Quest

Version Control & Archival: Rational Clear Case, Business Objects-Life Cycle Management, MS Visual

SourceSafe, SharePoint, Tortoise SVN

Productivity Tools: Microsoft Office Suite, MS Visio

TRAINING

Machine Learning & Analytics

Artificial Intelligence

IOT Analytics

Data Science & R

Big Data and Hadoop

Entry Level Training conducted By Wipro Technologies

DMAIC (Define, Measure, Analyze, Improve, Control) Incremental process improvement using Six Sigma methodology for Green Belts and Team Members

New Leaders Programme conducted By Wipro Technologies

Informatica 7.1.1 from Infitech Global

Universe Design from (DM310R2) KPIT, Pune

Advanced BO XI R2 (SA210R2, SA310R2 and SA410R2) from Business Objects, Singapore

BO SDK training from BO Consultant in Tesco PLC, United Kingdom

Statistical Techniques for Data Mining and Business Analytics from Indian Statistical Institute, Bangalore

Participation in attending on-line Webinars, Seminars and other knowledge sharing events conducted by various Datawarehousing and Business Intelligence groups

BI REPORTING & ANALYTICS TOOLS KNOWN

SAP Business Objects, MicroStrategy, OBIEE, OVA, Qlikview, Xcelsius, SSRS, SSAS, RoamBI, BIG DATA, Hadoop, Tableau, Spotfire, Pentaho, SAP Lumira, Informatica, Alteryx, ZoomData, IBM Watson , Thoughtspot, AtScale, Trifacta, Alation etc

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ACHIVEMENTS & HIGHLIGHT ACROSS TENURE BRITISH TELECOM

Data Exploitation tools and technology. o Enterprise Business Intelligence o Big Data Analytics

New insight capabilities o Data Science and Advanced Analytics o Machine learning & artificial intelligence o Internet of Things Analytics

Head of COE – Reporting, Visualization and Analytics One of the Leads – Big Data COE

ACCENTURE

Challenged to oversee and complete a variety of projects as Solution Architect

Strategically formulated BI Strategy and roadmaps for multiple clients

Guaranteed strong BI implementations by effectively streamlining the projects as well as the teams

Spearheaded and directed Capability Building initiatives on behalf of the client

Created and successfully managed the COE in reporting and analytics space for the client

Successfully launched and established the BI Reporting and analytics practice

Contributed significantly in Accenture’s data and analytics capability space, as well the reporting and analytics COE space

GOLDMAN SACHS

Principal strategist and visionary for the Center of Excellence/Competency Centre Development which:

o Identified the need for having a competency center

o Identified Business Intelligence use cases and its usages pattern

o Created a SharePoint survey to collect the information across all the divisions

o Identified the Shared and reusable components and libraries

o Documented Best Practices, FAQ’s, Do’s and Don’ts, etc.

o Built a report tool decision tree

Strongly assessed Business Objects XI 4.0 and Qlikview and their use as Dashboard design tools

Originated and built offshore capabilities and transition from Vendor

Quickly resolved system problems in crisis situation at multiple occasions

Constructed and managed 35 very complex reports and dashboards in 6 Months

Thoroughly trained business users, Adhoc users, and the technical team

ZS ASSOCIATES

Engineered and developed re-usable components and custom tools

Handled two very large multimillion dollar projects simultaneously using different tool sets. Strategically utilized Business Objects, Xcelsius and Antivia for one project, while using Microstrategy for the other

Oversaw and directed the daily workflow of 15 team members

Led detailed trainings for users and technical team

Executed technical evaluation of RoamBI

TESCO

Recipient of 3 Value Awards

Received Participant Award for the Innovation Summit of 2008

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Received Stellar Performer Award in 2008–Quarter 3

Tactically modelled product and people hierarchy across 14 countries

Employed JavaScript and Business Objects universe (semantic Layers) to build Steering Wheel Scorecard

Facilitated multilingual functionalities across different countries

Executed Business Objects Portal customization including new functionalities and GUI using SDK

Authored documentation on best practices, checklists, and plans

Created estimation sheet for BO Reports

WIPRO TECHNOLOGIES

Credited for designing a website for capturing the effort in order to resolve the TSM (tickets)

Recipient of 3 FIMC and One TAZ Award by Wipro

Accredited with customer appreciation for implementing the projects WP1149, WP1226, WP3323 on-time

Efficiently delivered liability reports on-time

Built UK MAP to indicate the instantaneous state of National Grid Transco gas pipeline.

~ PLEASE REFER TO ANNEXURE FOR PROJECTS

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ANNEXURE KEY PROJECTS

Title: Data & Enterprise Management

Client: British Telecom

Duration: 2016-Present

Team Size: 6-10 Solution Architects

Role: Enterprise Architect

Environment: Enterprise Business Intelligence, Big Data, Machine Learning, IOT, Artificial Intelligence Technologies

Brief:

Data Exploitation tools and technology. o Enterprise Business Intelligence o Big Data Analytics

New insight capabilities o Data Science and Advanced Analytics o Machine learning & artificial intelligence o Internet of Things Analytics

Head of COE – Reporting, Visualization and Analytics One of the Leads – Big Data COE

Key Accomplishments

Function across multiple Business and Delivery units To architect and manage data exploitation capabilities across Business and Delivery units Build the capability around data integration, data management and data exploitation Define and Build Vision and Roadmap across :

Business Intelligence self service Exploit full range of capabilities from the dashboards / reporting / alerting etc Gain insights from all sorts of data including third party, open, relational, text etc.. Emerging data exploitation capabilities - Big Data, Data Science, IOT etc..

Champion for data exploitation and producing actionable insights from data assets Provide data exploitation authority / governance, assuring designs against the architecture, design principles and

standards Provide design guidance to platform designers and component developers Tool evaluation to support the architecture Ensures compliance with Information security, sharing, privacy and retention policies Ensure the BT SDK is followed Set the data exploitation patterns and standards, leveraging analytics, business intelligence, data warehousing and

big data techniques Drive reduction in cost and effort of managing data asset through the adoption of common processes, increased

automation and through driving out inefficiency Apply continuous learning to continually refresh data exploitation architecture in line with emerging practices in

the industry Responsible for managing and developing teams for specific task / projects To draft reports and make recommendations to managers and sponsors To work with internal / external or third party supplier To act as a key contributor and provide expert advice to other groups on technical / operational issues To participate and contribute to BT wide professional community activities where applicable within BT and external

industry - White Papers, Blogs, Knowledge Articles, Sessions etc.

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ANNEXURE KEY PROJECTS CONT.

Title: Enterprise Reporting and Analytics

Client: One of the large pharma clients

Duration: 2015-Present

Team Size: 8-10

Role: Solution Architect

Environment: Tableau, Alteryx, Qlikview

Brief: Enterprise Reporting and Analytics program is next gen business intelligence initiative under which the legacy reports will be re-developed in Tableau and Qlikview. The new BI Tool Alteryx will be used as a data flow management and data blending tool.

Key Accomplishments

Chief strategist and Solutions Architect for the projects within the account.

Consult with clients on the best ways to govern their BI Strategy and roadmap for Tableau and Alteryx.

Charged with the responsibility of architecting, designing and delivering the multiple projects.

Lead and direct the Capability Building initiatives within the program for new tools and technologies.

Help in building the sales pipeline.

Identify and implement the value addition innovative ideas.

Title: Enterprise Release Management Reporting and Analytics

Client: CISCO

Duration: 2014-2015

Team Size: 10-15

Role: Solution Architect & Lead Consultant

Environment: Popular reporting tools such as SAP Business Objects, Rally, MicroStrategy, Qlikview, Tableau, Oracle, and HP-QC

Brief: Enterprise Release Management (ERMO) program is used for all the enterprise-wide releases within CISCO. HP-QC is used to capture the key metrics prior to the releases on order to define the release quality. The reporting applications are deployed on top of the data captured within or outside HP-QC for the reporting and analytics needs.

Key Accomplishments

Chief strategist and Solutions Architect for the projects and program in business intelligence space.

Consult with clients on the best ways to govern their BI Strategy and roadmap.

Charged with the responsibility of establishing, streamlining and optimizing the existing teams and India delivery center to successfully deliver the projects and programs.

Lead and direct the Capability Building initiatives on behalf of the client.

Brainstormed and created and successfully manage the COE in reporting and analytics space for the client.

Organized and Instituted the BI Reporting and analytics practice.

Conducted a couple of POCs in Tableau.

Title: Next Generation Business Intelligence

Client: Depuy

Duration: 2013-2014

Team Size: 20

Role: Solution Architect & Senior Project Manager

Environment: MicroStrategy, SAP Hana, Business Objects Data Services

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Brief: A next generation business intelligence solution spanning 60 countries across the globe. The core solution enables the mobile reporting capability for the representatives and adhoc analysis capability for the analysts and HQ users.

Key Accomplishments

Chosen to catapult company into the next generation of business intelligence, by creating and designing the Microstrategy reporting solution and architecture.

Imagined, designed and constructed the mobile reporting framework.

Conceived, drafted and designed the reporting data model and entire reporting solution including mobile delivery and adhoc analysis capability.

Controlled the reporting team workflow and deliver remotely from an offshore location.

Led and directed the Reporting and Analytics Architecture track/stream within the firm.

Excelled as head of the ZS Mobility team for mobile reporting deployment representing the interest of several clients.

Accepted the task of writing and completing detailed proposals for a variety of clients and projects.

Title: Sales Services Technology

Client: Goldman Sachs

Duration: 2011-2013

Team Size: 12

Role: Tech Architect

Environment: Business Object XI-3, Informatica, Autosys, VB/Pearl Scripts

Brief: Sales Services reporting environment providing self-service analytics to the Sales Management users. Honored to be selected as the first member of a team strategically established by Goldman Sachs in Bangalore. Formulated an active group of technical experts from different divisions.

Key Accomplishments

Fully immersed the needs of the client in order to understand client specific data and work with Business to define the reporting and adhoc analytics needs, reports and dashboards layouts, and functionalities.

Conducted feasibility analysis from technical and implementation standpoint.

Managed solution and deployment architecture for the BI environment.

Set up AD Authentication for single sign on.

Controlled the migration and upgrade strategy of XI 4.0.

Thoroughly evaluated XI 4.0 Environment and its additional capabilities, Qlikview as a Dashboard tool, as well as Business Objects Publisher and SharePoint integration.

Strategically navigated Business Objects and Autosys integration by leveraging the Autosys capabilities to burst out BO Reports.

Created the Process flow for Autosys batch.

Supervised all technical design changes and its implementation.

Motivated and led a 15-member core team of Business Intelligence expert across all divisions.

Established the roadmap for tech team group to guide its evolution.

Presented the COE group to the firm’s managing director.

Title: NextGen Reporting

Client: Amgen Pharma

Duration: 2010-2011

Team Size: 15

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Role: Consultant, Tech Architect & Project Manager

Environment: Business Object XI-3, Xcelsius 2008, Antivia, Teradata, Informatica


Brief: US commercial organization that employed disparate reporting models for providing and maintaining reporting solutions to its different functional areas. Client revolutionized and centralized the reporting function, and designed an organization (Information Management – IM) and working model to improve the reporting service and allow the commercial business functions to spend more time on strategic and analytical insight, and less time on operational/mechanical activities. Successfully met objective to build and provide operational support for a future analytics and reporting solution that enabled client to:

Eliminate redundant reporting solutions by centralizing reporting and analytics needs through a common platform

Streamline engagement model by reducing handshakes when appropriate

Streamline reporting supply chain, reducing time to market

Increase accuracy of reporting results

Adhere to Client IS standards

Support business requirements for different customer groups

Support 3 types of reporting

o Standard Reports/Dashboards through lights out operations

o Ad-hoc data pulls ’to support analytics and statistical analysis

o Self Service Reporting and data extraction

o Consider Mobile applications (future)

Key Accomplishments

Challenged to meet and exceed client expectations by understanding the client-specific data, working with Business to define the reporting and adhoc analytics need, reports and dashboard layouts, and functionalities.

Properly executed rationalize reports, developed roadmaps, and conducted feasibility analysis from a technical and implementation standpoint.

Collaborated successfully with the client’s technical team to define the Solution and Deployment architecture of the BI environment.

Oversaw and controlled the technical design of the reporting and adhoc data model, semantic layer, reports and dashboards for 300 odd reports and dashboards across multiple business units.

Promptly addressed technical issues such as performance bottlenecks during development, testing and implementation.

Defined build, testing, implementation and handover strategy, standards with internal and external stakeholders.

Handled project management activities which included plan creation, tracking, resource allocation and management, reviewing client deliverables, and conducting client meeting.

Coordinated and interacted with client business, technical and internal ZS teams.

Proactively identified risks and issues. Developed mitigation plan collaboratively with client.

Ensured timely delivery to client through strict oversight of project activities and close team supervision.

Conducted reviews and ensured deliverables met the quality standards.

Effectively collaborated with ETL teams to understand the overall process, business rules and finalization towards the reporting data model, and data population.

Title: MIR

Client: Eisai

Duration: 2010-2011

Team Size: 7


Environment MicroStrategy 9.0.2, Oracle, Kalido (Master Data Management), Oracle Warehouse Builder

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Brief Client required sophisticated sales and marketing decision support and effectively utilized information for business decision making. Client’s current Data Warehouse was originally built in 2008 and technologically advanced enhancements since several issues limited users’ ability to effectively utilize data. Envisioned


and executed full support of client’s commercial operations data and information needs by harvesting and reusing the Data Warehouse’s technology assets while establishing end to end support and delivery capabilities. Health check of the DW and BI systems identified a comprehensive vision for client’s sales and marketing information requirements. The proposed new environment offered:

End to end data management

Robust reporting

Self-service access

An ad-hoc sandbox

A functional customer master

Key Accomplishments

Partnered with Business thoroughly understand client-specific data and define the reporting and adhoc analytics need, reports and dashboards layouts and functionalities. Executed feasibility analysis from a technical and implementation standpoint.

Formed a partnership with the client’s technical team to define the Solution and Deployment architecture of the BI environment.

Oversaw technical design of the reporting and adhoc data model, semantic layer, reports and dashboards.

Handled any technical issues, including performance bottlenecks, during the development, testing and implementation.

Thoroughly defined build, testing, implementation and handover strategy, standards with internal and external stakeholders.



Identified risks and issues. Presented solutions for mitigation to client.

Directed and monitored team and project activities to ensure timely deployment of deliverables.

Meticulously conducted analysis and reviews to ensure that deliverables meet the quality standards. Worked with ETL teams to understand the overall process, business rules and finalization towards the reporting data model, and data population.

Title: Customer Intelligence

Client: Bristol Mayer Squib (BMS)

Duration: 2010-2011

Team Size: 10


Environment: Business Object XI-3, Oracle, Informatica, UNIX

Brief: Client constructed an enterprise data warehouse to capture extended customer information. An initiative was started in a phased manner to build BI capability to provide different teams with access to integrated and synthesized customer information. Its end to end Data Warehousing project included ETL processing, Datawarehouse layer and the reporting layers having aggregate facts and dimensions.

Key Accomplishments

Developed key understanding of client-specific data in order to fully collaborate with Business to define the reporting and adhoc analysis need, reports and dashboards layouts, and functionalities. Effectively completed feasibility analysis from a technical and implementation standpoint.

Appropriately defined and characterized the Solution and Deployment architecture of the BI environment and


Capacity Planning while working with the client’s technical team.

Ensured and executed technical design of the reporting and adhoc data model, semantic layer, reports and


dashboards.

Accepted the responsibility of correcting any technical issues which included performance bottlenecks during development, testing and implementation.

Conferred with internal and external stakeholders to define and explain build, testing, implementation and handover strategy.



Mitigated loss by identifying risks and discussing all potential problems with client. Charged with the responsibility of ensuring timely project completion and delivery. Enforced process efficiency

standards while overseeing the team and project activities

Improved client satisfaction rate by conducting reviews to ensure deliverables met quality standards

Fostered key relationship with ETL teams to understand the overall process, business rules and finalization towards the reporting data model, and data population

Title: Business Intelligence in Tesco MIS

Client: TESCO

Duration: 2009-2010

Team Size: 12

Role: Tech Lead

Environment: Business Object XI-Release 2, Business Object 5.1.6, Business Object 6.x, Microstrategy 9.0, Qlikview, Rapid Miner

Brief: With the presence of TESCO Retail business across the globe, the enterprise Business Intelligence platform included multiple Business Objects versions (5.x, 6.x and XI R2) and the Business Reporting customized portals. The BI framework also held the places for many data mining and analytical initiatives across the program. TESCO HSC MIS Program strategically collaborated with their counterpart in United Kingdom as well the in other countries, in order to bring the whole BI suite live for TESCO.

Key Accomplishments

Employed strict oversight of Business Intelligence Architecture, Platform, development and deployment process; BO Customizations across MIS program (7 Key Projects and three different platforms Version 5.x, 6.x and XI R2).

Identified the key bottlenecks and roadblocks and recommended the necessary service improvement as required

Managed the prototyping of solution for technical challenges.

Accepted the challenge to oversee and administer recommendations for the technical designs of any major implementations. Chief technical authority responsible for sign off.

Managed BO Competency development for the MIS program.

Played a key role in making strategic decisions, building the roadmap, and initiatives in the areas data mining and statistical analytics for the program.

Executed BI Tools comparison and evaluations.

Converted existing BO physical environment to the Virtual Environment (Virtualization).

Erected and managed the POC environment in Microstrategy 9.0.

Successfully defined the architectural components in Microstrategy 9.0.

Piloted the existing BI solutions in Microstrategy 9.0 as part of POC.

Title: GMIS Stores and Supply Chain: BI reporting

Client: TESCO


Duration: 2007-2009

Team Size: 35

Role: Principal Software Engineer/Tech Lead

Environment: Business Object XI-Release 2, Teradata, Rational Clear Case, Rational Clear Quest

ANNEXURE KEY PROJECTS CONT. Brief: The Tesco Hindustan Service Centre (HSC) is the Global Services Arm that builds competitive advantage for

Tesco, the worlds’ third largest retailer. The center sits at the heart of the Tesco group, and provides IT and business services to Tesco operations across Europe and Asia. With the expansion of the TESCO retail business to Hong Kong, Korea, Japan and the US, there was a need to develop a state of the art Business Intelligence application. Key factors involved in the decision included stores maintenance, customer promotions, supply chain management, sales, waste, and shrinkage reporting. The objective was to build a solution for all the group countries to accommodate their need levels with minimum customization in BO XI R2.

Key Accomplishments

GMIS Stores and SC (BO XI R2) System and Solution Architecture Design.

Successfully erected XI Environment for group development and deployment.

Analyzed the requirements and prepared the technical design for reporting needs.

Evolved the security model for group.

Oversaw capacity planning and system administration as well as SDK customization and development of Infoview Application.

Utilized SDK to design and develop Admin Application.

Designed Manual Data Entry Application.

Enabled the multilingual functionality for Infoview in order to translate reports in country-specific languages.

Piloted and streamlined the development and deployment processes.

Title: Oracle Advanced Collections: BO Reporting

Client: Dun & Bradstreet

Duration: 2006-2007

Team Size: 5

Role: Senior Systems Engineer

Environment: Oracle 9i, Business Object XI-Release 2, UNIX

Brief: Dun and Bradstreet outsourced its Collections work to a third party. D&B Enterprise and the third party collectors entered data in an IBM system called AR Collect. However, in order to find information related to a specific client, they had to log into other systems such as Oracle AR, OASIS and BOLT. IBM employed small and middle market collectors. In order to streamline its collections process, realize increased efficiencies within that process and better manage the relationship with its customers, Dun and Bradstreet decided to implement Oracle Advanced Collections module. The module created a single data warehouse for all reporting purpose and development of business reports.

Title: ConQuest: Query Management

Client: National Grid Transco, UK

Duration: 2005-2006

Team Size: 6

Role: System Analyst/Onsite Coordinator

Environment: HP-UX, Windows 2000,Windows 2003 Server, Windows NT, Windows-XP, Business Objects 5.1.6, Oracle, MS Office, MS Project, ODBC, PL/SQL, Visual Basic, ASP, Staffware, HTML, Microsoft Visual Basic, XML, XSLT, MS Visio, MS Visual SourceSafe, Rational ClearQuest

Brief: The ConQuest was an effective and state of the art Query Management System for National Grid Transco used to resolve queries received from various sources. Staffware was used for Workflow and Query


Management. It directed the query to the right work queue and department for their action. Once the action was completed, the query automatically passes on to the next action point until it was resolved. The queries may pass through various procedures controlled by the operator’s input into the workflow procedure, to collect more data on the contacts, organize a local operator to visit the site of the contact cause or request for some operation. The ultimate aim was to satisfactorily resolve the query and close. At the closure of the contact, the workflow ended. All the data regarding the query were stored in the


database. The workflow data was stored in the separate database. The staffware case corresponding to a query was considered as a front- end to the business data that was retrieved from the ConQuest database and displayed. Every query had a standard of service attached to it and hence delay in query resolution ultimately led to a liability. Received FIMC award for strong contribution throughout tenure.

Title: MOD0565: Incentive and Liability calculation


Duration: 2005-2006

Team Size: 6

Role: System Analyst/Onsite Coordinator

Environment: HP-UX, Windows NT, Business Objects 5.1.6, Oracle and PL/SQL

Brief: MOD0565 system was designed to cater to the modification proposal approved by OFGEM in order to calculate the incentive and liability data for the queries logged in ConQuest system. Every query logged in ConQuest was a challenge to the data held within National Grid, hence it was required to judge the accuracy of data.

Title: WP3323: Publication of Blackwater Shrinkage data


Duration: May 2005-June 2005

Team Size: 3

Role: System Analyst /Onsite coordinator

Environment: Oracle 9i, Business Objects 5.1.6, Windows-NT, PL/SQL, Java, ASP

Brief: Prior to the sale of Networks, NGT undertook shrinkage trading on behalf of NTS and the Networks. Following the completion of the sale of Networks on 1st June 2005, NGT managed the process for NTS and the retained networks while iDNs managed their own shrinkage requirements. To enable NGT and the iDNs to manage their shrinkage procurement, they needed to understand their shortfall. From June 1, 2005, gas day, the disaggregated figures had to be made accessible to the Network Operators in the report on the Information Exchange website so they could determine how much gas to purchase for each gas day. Hence the scope of the work was to make the information available to the Information Exchange website timely and at the specified frequency so that the iDNs as well as NGT could carry out the Shrinkage Trading. The report publication was very critical to the business could have had a negative financial implication on NGT if the report was not published timely and accurately.

Title: WP1226: DTI Information Initiative Phase 3


Duration: 2004-2005

Team Size: 3

Role: System Analyst /Onsite Coordinator

Environment: Oracle 9i, Business Objects 5.1.6, Windows-NT, PL/SQL, Java, ASP, JSP, OC4J

Brief: The DTI along with Transco, Ofgem and UKOOA in “DTI Information Initiative” put forward proposals that included a requirement that Transco should consider the publication of certain new categories of information, which included the followings as part of Phase 3. 1) Category 1 – Real-time flows into the


NTS, 2) Category 2 – Forecast flows into the NTS, 3) Category 3 –Deliverability with respect to Planned Maintenance 4), and Category 4 – End of Day NTS entry flow data. The scope of the work pack was to publish Categories 1, 2 and 4 information onto the Information Exchange website as part of Energy daily reports and to evaluate the post implementation performance of the website. The purpose of the performance testing was to bring out the comparative study of the performance both pre and post implementation. It also provided system performance details that provide results that could be used as baseline for system upgrades.


Title: WP1149: Information Exchange Enhancements


Duration: July 2004-November 2004

Team Size: 3

Role: System Analyst /Onsite Coordinator

Environment: Oracle 9i, Business Objects 5.1.6, Windows-NT, PL/SQL, Java, ASP, JSP, OC4J

Brief: NG Transco website needed to conform to Network Code Modification Proposal 0692 for the following reasons: 1) Increase competition between users for the provision of gas procurement and disposal arrangements to the Shrinkage Provider, 2 ) Improved liquidity in the market for shrinkage gas management services, 3) Enabled users to monitor Transco’s performance in relation to its license obligations and NTS SO incentives, 4) Improved transparency in relation to the Shrinkage Provider's NTS gas procurement and disposal activities in the gas market. The scope of the enhancement work included the publication of NTS shrinkage data on the Information Exchange website, which was sourced from Deal Database. The enhancement work also included giving the user’s manual upload functionality for the Options and the Shrinkage Reports the scheduled publication of the reports did not come out on time. Received Business and IS appreciation for successful project implementation.

Title: Support & Enhancement: ConQuest


Duration: 2003-2004

Team Size: 5

Role: Team Leader

Environment: Visual Basic 6.0, Oracle 8i, Business Objects 5.1, UNIX, Windows-NT, STAFFWARE, PL/SQL

Brief: Conquest System allowed shippers (Client of National Grid Transco) to log contacts (Business Query/Bugs/Problems etc.). The contacts passed through various procedures controlled by the operators input to the workflow procedure, to collect more data on the contacts, organize a local operative to visit the site of the contact cause or request for some operation. The ultimate objective was for the contacts to be satisfactorily resolved and closed. At the closure of the contact, the workflow ended. All the data regarding the contacts were stored in the database. The workflow data was stored in a separate database. The Staffware case corresponding to a contact number was considered as a front-end to the business data that is retrieved from the ConQuest database and displayed. Awarded TAZ, an award given by Wipro for significant contribution in project.

Title: Support & Enhancement: Information Exchange


Duration: 2003-2004

Team Size: 5

Role: Team Leader

Environment: Oracle 8i, Business Objects 5.1, Windows-NT, PL/SQL

Brief: Information Exchange system, a website for National Grid Transco and its client was developed to report Business Critical Data. The Business Reports were prepared using Business Objects. There were defined


mechanism for the data loaded to the Information Exchange database from different data sources. The defined mechanism consisted of file transfer, blink refresh and daily refresh. The frequency of the publication of the report was also defined. Some reports were published daily, some were hourly, while some were monthly. Contributed in implementing major code changes, universe changes, building new reports and modifying existing reports. Provided Business Continuity Reports and served as a consultative expert to business and other integrated modules. Prepared the time and effort estimation, requirement and feasibility analysis for developing the Business Object Reports and Universes for other modules, which were used by Wipro to bid for the projects to Transco. Presented the FIMC distinction, an award given by Wipro for significant contribution in project.


Title: Ulysses: UI Engine


Duration: 2002-2003

Team Size: 15

Role: Systems Engineer

Environment: ILOG JVIWES, JAVA 1.3, UNIX, Windows NT, Oracle 8i, PL/SQL

Brief: The Gas Transportation Management System (GTMS) utilized telemeter data, such as pressured and flows rates, every minute. These items were continually updated and viewed via data pages in the control centers. The GTMS allowed continual control and monitoring of gas pressures and flows in order to manage variances in demand across the whole country. User Interface Engine (UI-Engine), a part of Network Manager, provided a low level view of the site by site gas network. Analogue and digital data was presented to the operators in the form of dynamic displays (automatically updated when underlying data changes) with multi-layers, alarm lists (operator was alerted through alarm lists and pictures if an alarm or event condition exists), tabular and graphical displays (Trend Plots, Gas Day Plot), Compressor envelope displays, and action replay (including display of forward predictions).

This also included the creation of display templates with the data fields being updated when the underlying data changed, Adhoc Telemetry Interface-which allowed the user to generate specific telemetry function requests to be sent for action, Manual Value Interface- to enter a manual value to override the existing data, and Control Interface-to initiate a control action. Contributed in developing the Display for the control sites of gas transportation system and providing them the required properties for dynamic refresh, an overall UKMap, which described all the control stations and their critical data using ILOG-JVIEWS. Implemented various functionalities like Manual Value Interface, Control Interface, and Alarm Lists as well as Change Request raised by the Business. Awarded the FIMC, an award given by Wipro for significant contribution in project.

I CONFIRM THAT ALL INFORMATION STATED IN THIS RESUME IS CORRECT AND COMPLETE TO THE BEST OF MY KNOWLEDGE. I ALLOW THE ORGANIZATION TO VALIDATE THE INFORMATION PROVIDED IN THIS RESUME.

VIVEK MOHAN

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Resume_Vivek Mohan