IMBERLY WALKER BUSINESS ADMINISTRATIONOffice Management Executive Assistance Leadership

Sharp, dedicated administrative professional with long-standing and diverse experience through multiple industries and capacities supporting senior-level executives. Fast learner with a strong ability to work independently. Deadline driven with outstanding organizational and multi-tasking skills. Adept in bookkeeping and expense handling. Works well under pressure and enjoys working with people.

Areas of Expertise

Forward Planning Project Management Proficient

Communicator Conflict Resolution

DEPARTMENT ADMINISTRATION/NON-PROFIT SECTORSeaCoast Grace Church, Cypress, CA Sept. 2014 to June 2016

Accepted position within a larger organization and more responsibility, incorporating new

concepts and current skills listed under previous position below Assessed the organization’s DNA and specific needs, designed a successful strategic plan

for improvement, restructure, and reorganization; put it all into action successfully Developed relationships with staff, volunteers, and members necessary to grow

department and raise morale Prepared correspondence and negotiated contracts; managed office administration tasks Contributed and implemented ideas for events that resulted in significant profit margin

versus previous loss Performed analysis of community and generated income with newly designed monthly

events Resolved administrative problems by coordinating preparation of reports, analyzing data,

and identifying solutions

NOTABLE CONTRIBUTION: Increased membership by 30 percent and volunteer base by 75 percent within the first year. Added diversity by identifying strengths in new leaders from Gen-Z through Boomer age groups.

Calvary Temple Church, Concord, CA Oct. 2007 to Sept. 2014 Successfully managed overall operations and administration of four to six events each

week, along with two yearly community events of over 4,000 people Organized, structured, and improved department programs, communication, and morale

through strategic planning and analytical thinking Mentored, trained, and evaluated staff and interns, including hiring and firing Prioritized and managed activities and events effectively to meet commitments, deadlines,

and schedules Produced innovative and effective marketing materials, stage design, and video

advertising Recruited and motivated a diverse team of volunteers to deliver thousands of hours of

community service annually; identified individual gifts, strengths, and talents to ensure retention

9688 Oakmount Street Cypress, CA 90630 925.978.6964 kimwalker0608@gmail.com

K

Presentation Skills Relationship

Development Customer Focus Self-Starter & Team

EXPERIENCE & NOTABLE CONTRIBUTIONS

Results Orientated Analyzing & Solving

Problems Ethical & Honest Committed to Excellence

Created and conducted training programs equipping staff members and volunteers to achieve success

Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing networks, and participating in professional societies.

Analyzed operating practices, record-keeping systems, office layout, budgetary and staff requirements to create, revise and implement changes to systems and procedures as necessary

Increased member engagement via website and social media Established relationships with vendors, service providers, and other departments within

the organization Prepared and delivered presentations to small and large audiences

NOTABLE CONTRIBUTION: Began in a struggling department with low morale and only 70 members and 12 volunteers. Increased membership to over 400 members and 90 volunteers with a strong presence in the community. Mentorship produced Millennials with strong work ethic who now lead their own departments.

OFFICE MANAGER/VIRTUAL ASSISTANT (SIDE-BUSINESS)Premium Services Group, Cypress, CA Nov. 2004 to Present

Provide administrative, sales, and office management support to residential and commercial landscape CEO

Act as first-contact to new clients, customers, and vendors Screen telephone calls and emails; respond for CEO Produce results with minimal support and significant attention to detail Utilize QuickBooks Online for collections, spreadsheets and data reports, reconciliation,

PayPal, and payroll Research business related topics and write content for monthly Newsletter Design, update, and maintain website, business forms, and marketing materials Self-motivation required for this home-based, self-employed business

NOTABLE CONTRIBUTION: Provided the initial support necessary to bring this start-up business to a profitable state, learned new programs to develop website, and assisted in successfully branding business. Clientele has also included a jewelry business tracking inventory, preparing tax returns, and utilizing POS/merchant services.

EXECUTIVE & PERSONAL ASSISTANT Lee & Associates, Inc., Newport Beach, CA March 2005 to Sept. 2007

Managed high-end commercial real estate executive home office for CEO including calendar, meetings, emails, payroll, travel arrangements, and staff

Designed and updated marketing material using InDesign Updated and developed processes and procedures, executed complete office move/new setup Prepared recurring and special reports by gathering and interpreting data for executive’s

review and distribution Acted as liaison to real estate executives and business partners Planned client parties and events NOTABLE CONTRIBUTION: Interacted with executive clients and vendors on owner’s behalf

while learning the commercial real estate business. Managed million-dollar home remodel interfacing with vendors and sub-contractors.

FULL-CHARGE BOOKKEEPERPD Larsen Construction Company, Pleasanton, CA March 2003 to March 2005

Maintained day-to-day general accounting functions Used QuickBooks Enterprise for invoicing, billing, collections, A/P, A/R, and journal entries Prepared all payroll tax reports and vendor statements

9688 Oakmount Street Cypress, CA 90630 925.978.6964 kimwalker0608@gmail.com

 

Created and reviewed quarterly Profit & Loss and Balance Sheet statements Additional office tasks as requested

NOTABLE CONTRIBUTION: Performed forensic accounting in QuickBooks and found gross errors. Made corrections and saved business thousands of dollars. Contributed to department branding.

Additional Related Experience Executive Assistant, Coldwell Banker Real Estate, Oakley, CA – 2 years Executive Assistant/Project Manager, Bank of America Corporate Offices, Concord, CA –

7 years Office Manager/Cruise Administrator, Found Free Cruises, Nashville, TN – 1-year

contract

Microsoft Office Suite & Outlook QuickBooks Online, Pro &

Enterprise Adobe PDF, Publisher & In-

Design

Leadership Credentials Business Administration Degree with Accounting Leadership ConferencesBerean Global University Heald Business College The ReThink Group

Online Courses Walnut Creek, CA Atlanta, GA

9688 Oakmount Street Cypress, CA 90630 925.978.6964 kimwalker0608@gmail.com

SKILLS & ABILITIES

EDUCATION & TRAINING

Excellent Verbal & Written Communication Skills

Tech & Net Savvy Outstanding Customer Service Skills