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JOHN OLIVER660 Brundidge Ct., Colorado Springs, CO 80911
www.linkedin.com/in/john-oliver-5bb15a125
PROFESSIONAL SUMMARY
Healthcare Specialist and Military Veteran with a Secret Security Clearance and 26 years of proven experience in the United States Army. Accomplished measurable results while leading teams of 2 – 20 in a dynamic, fast - paced environment. Possess a comprehensive background in Operations and Personnel Management derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, property, and equipment valued over $2M while meeting the expectations of senior leadership. Possess extensive knowledge in Critical Thinking, Leadership and Training. Recipient of multiple awards for outstanding performance and professionalism. Career supported by vast operational experience.
Strategic Planning Physical Security Operations Management Leadership Data Analysis
Training and Development
Policy Implementation
Organization/Communication
Microsoft Office Suite
PROFESSIONAL EXPERIENCE
UNITED STATES ARMY – Various Locations 1989 – 2015
Clinic Manager Oversaw the daily operations of 2 mid-level healthcare specialist in a 78 bed hospital that
provide medical services for a population of 172K; delivered 185 infants monthly Managed the maintenance, accountability and operational readiness of medical
equipment and facilities valued $2M+ with zero discrepancies Authored, implemented, and executed standard operating procedures for a OB/GYN
department; streamlined procedures and improved turnaround time by 30% Prepared, monitored and maintained the hospitals Personnel Education and Quality
System mandatory requirements for over 120 staff member; resulted in 97% operational readiness rate
Trained 2 junior manager and assumed supervisor duties in Labor/Deliver and Mother Baby units
Championed an Onmicell waste reduction project; saved the department over $12K in medication costs, prevented expiration and replacement costs
Medical Operations Planner Oversaw the professional development of 6 employees while providing detailed monthly
counseling and professional growth charts Served as an operations manager in the plans office of a forward deployed highly mobile
organization Developed medical support plans for 5 medical units with over 1.1K employees that
contributed to the delivery of Army Health Systems to over 30K personnel and beneficiaries of a 38.1K square mile area
Hand selected by the Senior Operations advisor over 21 highly qualified candidates to develop and institute the organizations future operations department
Assisted in the coordination and facilitated professional development and wellness training for more than 200 participants weekly; increased unit compliance to 98%
Senior Healthcare Supervisor / Operations Manager Oversaw medical operations for 533 employees spread across 5 geographic locations;
ensured continuity of organizational processes that increased personnel care
Successfully planned, coordinated and executed over 50 training events for over 300 Warrior Game participants and 100 staff members
Conducted over 35 on-site evaluations; ensured all organizational operations centers complied with company and federal policies and procedures
Hand selected by senior manager to manage a 15-person physical security team; resulted in zero safety related incidents and zero loss to equipment or personnel
Authored and edited 150+ reports with a 1% rework rate that enable executive leaders to make appropriate and timely decisions
_______________________________________________________________ _JOHN OLIVER, PG. 2
Senior Instructor Supervised and instructed at the organization’s distant learning professional
development school; trained up to 16 mid-level managers per cycle in individual and group lesson plans
Managed the maintenance, accountability and operational readiness of organizational equipment and facilities valued $1.5M+ with zero discrepancies
Certified to train in 20 different areas of instruction Graduated 100% of enrolled advanced leadership students with an academic average of
90% Conducted over 30 risk assessments; ensured proper safety of students and staff through
risk mitigation techniques Consistently sought out by peers to be coached, and mentored for professional guidance;
developed the ability for 6 subordinate instructors to effectively mentor and train 50 students
EDUCATION/TRAINING
Licensed Practical Nurse, US Army, Academy of Health Sciences – 1993Advance Leadership School, US Army – 2010
Basic Healthcare Administration Course, US Army – 2013 Instructors Course, US Army – 2008
Master Resilience Trainer Course, US Army – 2001 Emergency Medicine Technician-AMB Course, US Army – 2001
Basic Leadership and Development Course, US Army – 1996
SELECT AWARDS
Meritorious Service Medal (3) Army Commendation Medal (6)Army Achievement Medal (4)
TECHNICAL SKILLS
Software: Microsoft Office (2003, 2007, 2010), SharePointOperating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8,
Windows 10
