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ALEKSANDAR PETROVIC1414 12th Avenue • Seattle, Washington 98122 • 206.271.9147
TECHNICAL SKILLS*
Troubleshooting – C#/Java/Android – PHP/.NET – Wordpress – SQL/MySQL – UML –
HTML5 – CSS/CSS3 – JavaScript – *rated out of 5
EDUCATIONSeattle Central College, Seattle, WA 2013 – 2015
Programming, Web Development and Database Administration Certification
University of Maine, Orono, ME 2006 – 2011 B.A. in Psychology with Abnormal/Social Concentration
WORK EXPERIENCE
BOOKINGSUITE.com, as Parker Staffing Services Contractor, Seattle, WA September 2015 – Present Empowering accommodation partners to grow their business & brand using cloud based software & services.
Produced and launched an average of 70 websites per week Coordinated work efforts with Amsterdam team to ensure an efficient workflow Assisted partners in migrating new content to existing domains in the Balkan region Utilized Salesforce and ZenDesk to record all calls and emails with Balkan partners
SEATTLE CENTRAL COLLEGE, IT Services, Seattle, WA 2014 – 2015 Dedicated to creating a more capable you!
Provided excellent customer services to students, faculty and employees on a daily basis Troubleshot, resolved or escalated (where appropriate) all user reported issues ranging from account logins, room
scheduling and access and other related issues Maintained accurate records of an internal software and hardware database ensuring completeness Installed new and removed old hardware in various computer lab classrooms Tested, troubleshot and resolved (where possible) current computer workstations in various classrooms
AUTO EUROPE, LLC, Portland, ME 2007 – 2013 Leading provider of car rental services at over 8,000 locations in 130 countries since 1954.
Answered 55 phone calls and 80 emails on average Screened for and prevented fraudulent reservations Trained internationally based employees with company software use Provided excellent customer service Arranged last minute high profit reservations with contracted agencies
VOLUNTEER ACTIVITIES
Organized multiple community service events in the Orono, Maine areao FIJI Christmas – a toy drive benefiting underprivileged children in the Orono, Maine areao “Light the Night Walk” – a walk benefiting cancer research for the Leukemia and Lymphoma Society with over 150
participantso Food drives for Crossroad Ministries in Old Town, Maine benefiting underprivileged families in our community
