Resume Writing

Humanitarian Cadet catch-up

August 2018

August 2018

Agenda

2 Transport for NSW

Time Activity

9:00 What’s your advice for new Cadets?

9:30 Talent HQ

9:45 How to apply for jobs in Australia

10:20 Calling the hiring manager

10:45 Break

11:00 Resumes – purpose and examples

11:30 Key words in the role description

12:30 Lunch

1:30 Brainstorming your experiences in line with focus capabilities

1:50 Writing about your experience

2:45 Break

3:00 Writing a personal summary

3:30 Formatting

3:40 Next steps and questions

What advice would you give to future participants?

Humanitarian Cadets

Program Manager (Danielle)

Placement Manager

Transport for NSW 3

Talent HQ - https://www.stayinformed.com.au/talent-hq

Transport for NSW 4

What is the process for applying for roles in Australia?

Once you have found a role that you would like to apply for, what happens next?

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Find a role

Submit

resume and

cover letter

Complete online

testing

Literacy

Numeracy

Problem solving

Psychometric

Video/

phone

interview

Face-to-face

Assessments

-Group Work

-Communication

skills

-Customer Service

skills

Face to

face

interview

Receive

job offer

These steps may not be included in all recruitment processes

or they may happen in a different order

Submit work

samples

e.g. reports,

tenders,

programs

Where do you find roles that you’d like to apply for?

Transport for NSW 6

Working with the people at your table, brainstorm the various ways that you can find roles

you’d like to apply for.

iworkfor.nsw.gov.au

Internally advertised roles

Closed EOI process

You’ve found a role. What do you do next?

Transport for NSW 7

Questions for the hiring manager

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Hi Mary, my name is Danielle Rees, I’m calling in relation to the ‘OD Associate role’ advertised on the I work for NSW website. I have a couple of questions about the role. Do you have a few minutes to talk? Thanks. I’ve read the role description and it sounds very interesting, Could you tell me what an average day might look like for someone in this role? What are some of the common challenges faced by someone in this role? Is it a new role or is someone in the team moving on? What are some things that the current person in the role does to be successful? Are there any specific characteristics that you’re looking for in an applicant that aren’t specified on the role description? What are the priorities for the next 6 months and how do you assess if these have been met? Great – thanks so much for your time. I’ll submit my application in the coming days and hope to hear from you soon.

Purpose and parts of a resume

Transport for NSW 9

Parts may include: Contact details Personal summary or Career Objective Key skills Work experience -Name of company, role title, dates worked there -3-4 key achievements for each role -Discuss responsibilities vs achievements Volunteer/community work Education References

Purpose: to give employer a summary of your skills and experiences in relation to the role being advertised. Sometimes an employer will receive up to 300 resumes. They don’t know who you are and they don’t have much time. You have to give them the information they need as efficiently as possible.

Key words

RMS is part of a new integrated transport

authority led by Transport for NSW (TfNSW)

that aims to create a better transport

system, one that is fundamentally designed

around the needs and expectations of

customers, communities and the economy.

Transport for NSW 10

Using key words in your resume

Transport for NSW 11

Using key words in your resume

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Brainstorm

• Make a list of all the tasks you have

done in each of your roles.

• Start with your current role

– Your PDP may help

• Then go to your last role, then the role

before that.

Transport for NSW 13

How many and which stakeholders have

you been involved with?

Were you selected to act in a more

senior position? If so for how long?

How many staff or what equipment have

you been responsible for?

Have you interpreted legislation or

policy?

What have you delivered ahead of time

on, on budget or under budget? (qualify

and quantify what sort of cost savings

you’ve delivered)

What sort of innovations have you

developed?

Were you selected for any special

projects, committees or task forces?

Have you been nominated for, or

received any awards?

Capability Matrix

Transport for NSW 14

Capability Matrix

Transport for NSW 15

Manage Self Communicate Effectively Deliver results

Procurement and Contract management Project Management

Write up a matrix of all the capabilities required in the job description and list 2 – 3

examples that you can use in your application.

Capability Matrix

Transport for NSW 16

Capability Matrix

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Manage Self Communicate Effectively Deliver results

• Created 6 week project plan for Safety

project with feedback from manager

and colleagues

• Chaired Client (RMS) Contractor

and Community meetings.

• Wrote and formatted reports

• Introduced inspection check

sheets for site inspections to

ensure consistency and

efficiency

• Developed risk assessment

techniques including the bow tie

risk assessment technique

Procurement and Contract management Project Management

• Completed Procurement Training

• Trained new staff members in

procurement software

• Participated in Procurement of concrete

for Maitland Bridge project.

• Updated project management plans

with scopes, appropriate timelines

and budgets

Write up a matrix of all the capabilities required in the job description and list 2 – 3

examples that you can use in your application.

How to write about your work experience

Action verb + result

Transport for NSW 18

Reorganised the filing system to improve office efficiency and customer service

Summary & Next steps

• Complete the review of your resume

• Send your mentor a copy of your resume

• Set up a meeting with your mentor to discuss/improve your resume

• Continue to update your resume throughout your placement.

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Helpful websites:

• http://www.prepareforaustralia.com.au/employment-australia/job-search/search-

preparation/writing-resumecv.aspx

• https://standout-cv.com/blogs/cv-writing-advice-blog/16152804-39-cv-mistakes-

that-stop-you-from-getting-interviews

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