Resume Srijeeta Biswas

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    SRIJEETA BISWAS

    Flat-6 (Ground Floor), Building-1943Hoora, Bahrain

    Phone:+973-39796302 | +973-Email: [email protected]

    I would like to work with an organculture, which enables to developprogressive environment, an incre

    Dynamic professional with abov Associated with Bausch & L

    Development

    An effective communicator with Strong analytical, problem solvi

    Key Account Management. Customer and Market Analysis. Business / Brand Development Presentation and Professional Tr Crisis Management. Resource development DB Management

    EPMBD (Executive Program on M Certified trainer PTP France (Pr

    France). Fellow of IACLE (International A

    Internship at Bausch & Lomb. Internship at EMLC EYE HOSPIT Internship at NBM EYE HOSPITA Life member ofIndian Optometri External faculty for Vidyasaga

    Dispensing.

    , Road No.-1835,Block No.-318,

    9079363

    ization that provides me professional work environskills on the related fields. It would provide mesing amount of responsibility to enhance my capa

    SYNOPSIS

    e4 years experience in Corporate Sales / Professio

    mb as Sr. Executive Corporate Sales/Marke

    excellent relationship building & interpersonal skills.

    g & training abilities.

    KEY SKILLS

    aining.

    ROFESSIONAL CERTIFICATIONS

    anaging Business Decisions) from IIM Kolkatasbyopic Training Programme from ICEE in collabor

    sociation of Contact Lens Educators)

    PROFESSIONAL QUALIFICATION

    L.

    L.

    Association(Membership No.586/05)r College of Optometry And Vision Science, in

    ment and learninga challenging andilities.

    nal Training.

    ting & Business

    tion with ESSILOR

    Contact lens and

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    OVERVIEW OF BUSINESS

    Motivated professional with an extensive record of corporate training, Direct sales & service and newbusiness development experience in Optical industryMy ability to make an impact in any business environment has been demonstrated by my employmentrecord and proven ability to adapt to new and more challenging business roles.

    The following highlights my broad range of strengths that can be transferred to any industry:

    Key AccountsManagement:Develop and Interpret weekly scorecard data using Retail Link and develop into strategies to growSpirit business by store.Proactively identify Accounts whose revenue may be shrinking so as to address any at riskcustomers and reach out to these accounts to ensure they are retained as customers.Proactively develop relationships with key users and provide Product Marketing team with customerfeedback on product improvements.

    Sales/Marketing:Developing sales and marketing strategies and implementing sales efforts that improve companyname recognition, expand the customer base, and generate continuous revenue/profit growth

    Brand Development:Establish brand visibility by extensive merchandising and formulating sales tool kit projectingfeatures of the product, to promote high value sales.

    People and Communication Skills:Building customer relationships and working as an integral team member to achieve objectives.

    Customer Service:Serving as a front-line company representative, advising clients on product and service selectionensuring satisfaction, and generating referrals

    Corporate Training:Supporting the strategic planning, development, implementation, and improvement of new hire,sales product, and technical training programs; coordinating training activities; and leading training

    sessions both on-site and in classroom environments.Participating on teams that develop and roll-out training programs

    ORGANISATIONAL EXPERIENCE

    Career Path

    June09 Aug10 Bausch & Lomb India LTD Sr. Executive Sales/Training

    Key Responsibilities

    Assist in efficient assortment analysis, Space to Sales, and Cluster development and analysis.

    Meet specific customer needs. Tracking competitor updates and work out action plans to counter. Proactively conduct strategic account reviews with all assigned customers on a regular basis to

    review service needs and usage trends. Identify products and pricing that meet customer needs and business objectives.

    Conduct Rate Reviews/Billing disputes and credits with strategic customers upon request. Travel to various branches throughout the area to lead new employee orientations and provide

    training on new contact lenses, services, and technical systems. Lead classroom and on-the-job training on topics including customer service expectations, corporate

    products, industry, state, and sales techniques.

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    Observe staff performance and make determinations for additional training to improve skill levels inspecific areas.

    Meet with other training specialists to create new ideas for designing more effective sales trainingprograms and processes to improve employee retention and understanding of information.

    Keep manuals up-to-date with all revisions. Internal & External Product Training. Conduct Sales Promotion by influencing retailers through professional trainings. Handle customer queries and Trouble shoot at the end consumer level.

    Professional Achievements

    1 Awarded as the Best Seller of the year in Eastern India for new product launch2 Operate within the budget & Maintain satisfactory business development compliance3 Foster a culture of driving more market insights into our products/solutions

    April06 June09 Essilor India PVT LTD Sr. Brand Consultant

    Key Responsibilities

    Business planning and analysis for assessment of revenue potential in business opportunities. Key account management- Himalaya Opticals, Himalaya Optics, Lawrence & Mayo,Titan Eye plus

    and GKB Opticals

    Providing technical and operational support to the hospitals- Disha Eye Hospital, SankaraNethralaya , Priyamvada Birla Arvind Eye Hospital, Sunetra Eye Research Foundation, RotaryNarayana Nethralay, Sankara Dev Nethralaya

    Analysing & reviewing the dispensing knowledge status for Outlets. Customised training programme on Ophthalmic Lens (SV,BIFOCAL,PROGRESSIVE,ARC,

    PHOTOCHROMATIC LENS, POLYCARBONATE LENS, HIGH INDEX LENS etc)

    Professional Achievements

    Varilux Brand contributes to almost 45% of the total turnover in East India. Achieved the Lone Ranger Award in 2007 for handling the complete Eastern region alone. Increased the customer base by 60 % including out station market.

    ACADEMIC BACKGROUND

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    Sl.no

    1.

    Name of the Institution

    Vidyasagar College of

    Optometry and VisionScience

    Name of Exam

    B.Optom

    Board/University

    West Bengal

    University ofTechnology

    Year of Passing

    2006

    Marks Obtained(%)

    89.2

    2. St.Xaviers Institution ISC (10+2) Indian SchoolCertificateExamination

    2001 65

    3. St.Xaviers Institution ICSE (10) Indian Certificate ofSecondary EducationExamination

    1999 78

    PERSONAL INFORMATION

    Date of Birth : 05/09/1983

    Fathers Name : Late. Bipradas Santra

    Marital Status : Married

    Nationality : Indian

    Permanent Location : Kolkata

    Language Known : English, Bengali, and Hindi

    Hobbies : Traveling, Painting, Outdoor Sports

    Current Location: Bahrain Name: Srijeeta Biswas