Sarah Hill 620.640.6528

sarddhill@gmail.com 2700 Englewood Apt 2

Hays, KS 67601 Objective My objective is to obtain a position in a business environment that allows me to use my current skills and education to gain on the job training and experience. Education

Fort Hays State University Overall GPA: 3.24 Bachelor of Science in General Business Education, Concentration in Training and Development, Certificate in Human Resources

Expected Graduation Date: May 2017 Relevant Course Work

Management Principles, Leadership Concepts, Business Communication, Methods of Individual Training & Job Analysis, Human Resource Mgt., Instructional Technology, Business Law, Strategic Electronic Marketing, Training and Development, Training and Instructional Systems, Total Compensation, Organizational Behavior/ Development

Experience

Customer Service Representative February 2015 – Present American Family Insurance/ Brian Ruder Agency Hays, KS

Customer account management

Receive phone calls and walk-ins from clients

Write new business and quote potential customers

Gather information for quotes and learn customer needs

Filing sensitive, personal documents

Receive and process customer’s payments Telephone Surveyor January 2014 – August 2014 Docking Institute of Fort Hays State University Hays, KS

Call residents of Kansas and encourage them to complete over-the-phone surveys Advertising/ Business Manager, Copy Editor August 2012 – December 2012 Garden City Community College Silhouette Newspaper Garden City, KS

Brought in new clients for the newspaper/ magazine

Designated news stories

Organized layout of the newspaper and corrected mistakes Customer Service Representative April 2011 – May 2013 Hastings Entertainment (movie, books, and music retail store) Garden City, KS

Assisted customers in finding specific items

Ran registers Certificates

Insurance Agent License Obtained: March 2015 Authorities:

Property and Casualty Insurance

Personal Lines Skills

Computer: Windows 7, Windows 8, Knowledge in: Microsoft Word, Excel, Power Point, Adobe Photoshop Business: Customer Service, Sales and Promotions, Retail Sales, Management and Leadership, Business-to-

Business Communication

References available upon request