Lijo Sam Mathew

Current Location: Dubai (Long Term Visit Visa)Email address: lijo9001@gmail.com , Mobile: +971 552535077

OBJECTIVE

To provide quality service and oversee the daily operations of the outlet ensuring that every customer is served well. Equipped with organizational, planning, customer service and managements skills, I am confident that the company's objectives will be achieved.

Professional experience

Since Mar 2014 to Present Vajra Caterers, Mavelikara, Kerala, IndiaRole –Catering Manager

Overseeing and managing catering sites and events.

Responsible for maintaining high standards of food hygiene. In charge of the food and beverage service. Negotiating the price of food supplies with third parties. Ensuring high standards of food quality from point of purchase to meal preparation, cooking and

service. Organizing new initiatives and planning promotions. Involved in planning menus for the events. Advising customers on meals and beverages. Monitoring the quality of food. Ordering supplies when required. Involved in providing advice and opinion on the introduction of new products, meals and

services. Dealing with customer complaints.

Since Jan 2012 to Jan 2014Malones Irish Restaurant &Bar, SingaporeRole –Restaurant Supervisor

Responsible for the service of food and beverage. Provided excellent guest satisfaction and increased productivity standards by utilizing available

resources. Supervised the physical arrangement and appearance of the bar and the restaurant. Conduct daily checks on the personal, environmental and food hygiene conditions of the

Restaurant. Manage all paperwork and cash duties. Reviewed the inventory of all stocks and listed those that need to be re-ordered. Communicated with the suppliers to ensure timely delivery of goods. Work with staff and management to provide excellence in customer services.

Since Sep 2008 to July 2011 Somatheeram Ayurvedic Health Resort, Kovalam, India.Role - Restaurant captain

Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation.

To inform about daily events, conducted pre-shift meetings of employees. Regularly greeted customers, took reservations, served food and beverages and maintained

the reservation book if necessary. Scheduled and trained employees and ensured proper coverage. Made sure that side work duties were complete and tables were properly set before, during

and after opening hours. Responsible for performing other related duties as assigned.

ACHEIVEMENTSSuccessfully Completed Internal Auditors course for ISO 22000:2005 (FOOD SAFTEY MANAGEMENT SYSTEMS) from TUV SUD south Asia Pvt. LtdCompleted Food Hygiene Course for WDA (Singapore Workforce Development Agency)

EDUCATIONAL QUALIFICATIONSAcharya Institute of Management and Sciences, Bangalore 2008BHM, Bachelor of Hotel ManagementSVGV Higher Secondary School, Kerala Board 2004Plus TwoSecondary School Leaving Certificate, Kerala Board 2002SSLC

ADDITIONAL INFORMATIONLanguages Known : English, Hindi, Malayalam, Tamil and KannadaHobbies : Listening Music, Playing keyboardComputer Knowledge : Microsoft Office Packages, Internet

PERSONAL DETAILS

First Name : Lijo Sam MathewDate of Birth : 26/11/1986Gender : MaleMarital Status : MarriedNationality : IndianPermanent Address : LijoBhavan, Manthuka (P.O), Kulanada

Pathanamtitta, Kerala, India, Pin-689519

PASSPORT DETAILS

Passport Number : G9741120Place of Issue : TiruvanathapuramIssue Date : 19/08/2008Valid Till : 18/08/2018

DECLERATION

I hereby declare that all the information’s furnished above are true to the best of my knowledge and belief.

Date : Lijo Sam MathewPlace: