Matthew Marshall

EducationFairfield UniversityMajor: International Business & Marketing Minor: PoliticsGPA: 3.1 Dolan School of Business GPA: 3.3Course Highlights: Financial & Managerial Accounting, Macroeconomics, Microeconomics, Accelerated Statistics, Global Issues, Management, Marketing, Finance, Comparative Politics, International Relations, Information Systems, American Politics, and Operations Management.Skills: Microsoft Office, Verint, Microstrategy, InDesign, WordPress, Social Media, Hootsuite, Event Planning, and iMovie.

Work ExperienceOperations Intern, Travelers Insurance Company, Hartford, CT May 2016-August 2016

Led a team through weekly meetings spearheading cost minimization strategies in Billing Analytics Analyzed data using Excel and Microstrategy to present findings for monthly and annual savings with

digital platforms in Personal Insurance. Created process maps in PowerPoint for new digital onboarding project for customers Established management reviews for call center leadership across the country by working directly with

human resources and local call center managers to create the review template. Created project scorecards for the Operation team to improve communications among departments and

provide a better project summary for management to use. Operations Intern, Travelers Insurance Company, Hartford, CT December 2015-Janurary 2016

Studied Underwriters through the use of Verint Development application software Compiled hundreds of data entries with Excel, translating minutes into full time productive equivalents

for the purpose of identifying sales alternatives to pursue. Presented management with potential improvement opportunities in operations, sales, and retention Reviewed Insurance Service Representatives (ISR) compliance and drafted and ISR Contact Management

Audit

Leadership ExperienceFairfield University NCAA Division I Men’s Rowing, Fairfield, CT September 2015-Present

Train 20+ hours each week while handling full course load Guide, steer, and motivate boat mates in practices and competitions using strong verbal skills Gain valuable leadership and team building experience

Social Media Manager, Spoon University Fairfield, Fairfield, CT February 2016-Present Interact with over 5.5K followers on Instagram, displaying the local food culture and engaging with other

chapters Manage club Twitter account, promoting local restaurants in the area Assist social media manager in identifying upcoming trends and content creation for social media

channelsProgram Coordinator of Cultural & Arts Events, Fairfield, CT August 2016-Present

Collaborate with a diverse group of student programmers within Fairfield University’s Student Association (FUSA)

Oversee and maintain $29K budget for the school year Plan creative and intriguing programs for the student body on cultural awareness by working in

conjunction with the Office of Diversity and Multicultural Affairs