Danny de Freitas Ribeiro39 years old – married – Brazilian

Rua Vigário Albernaz, 785 / apto. 5204134-021 – Saúde - São Paulo – SPPhone: +55 (11) 9 6324-0820 | +55 (11) 2597-2820E-mail: danny.ribeiro@gmail.com

TARGET AREAS: INFORMATI0N TECHNOLOGY MANAGEMENT

Professional Experience

Souza Cruz (BAT – British American Tobacco Company) – 2011/CurrentGlobal Tobacco Group, with brands sold in more than 200 markets

Positions: Global Business Release Manager and Change Delivery Manager Global Business Release Manager and Infrastructure Manager

Report: Global Solution Centre SAP HR Manager

Act as Project Manager for Support Package Implementation once a year for all 5 SAP HR system across the Globe, from raising the demand analyzing impacts, doing the stakeholder management, project status and follow-ups, Cutover and “Golive” ending up with the project closure with proper project documentation for audit or future needs.

Project Manager for SAP HR System during Global DataCenter project that consolidated 3 SAP HR Systems previously hosted in different Datacenters spread out in different regions into a Central Datacenter in Frankfurt.

Management and Coordination of Regression Tests as part of Support Package Implementation or Major Business Releases to implement Critical Changes on SAP HR and Disaster Recovery Tests for all 5 SAP HR systems across the globe.

Financial Planning for Datacenter and third-parties solution provider costs related to hosting, servers management/monitoring and RFCs (Request for Changes) to be applied in all 5 SAP HR Systems.

Definition and Management of Calendar Business Releases (Technical Releases and Functional Releases) of 5 SAP HR systems, being responsible for correct adoption and application of global security policies as Solution Centre SAP HR policies.

Auditing of SAP HR Systems, providing and collecting evidences to support global auditing or security compliance activities; including resolution of deviations found before or during the auditing cycles regarding processes, procedures, system parameters, segregation of duty, infrastructure and Disaster Recovery.

Participation and Support in Global Projects and/or Regional projects that involve SAP HR acting as an advisor and/or project member in activities related to Business Release like and/or Infrastructure.

Member of CAB (Committee Advisory Board) as member of Global SAP HR Solution Centre in all questions related to approval of Infrastructure changes and/or any other system change that can impact in SAP HR Systems

Danny de Freitas Ribeiro

GRUPO Sonae Sierra – 2006/2010Portuguese Multinational company, specialist in Shopping Centers, present in six European countries and Brazil with approximately 450 employees in Brazil.  Position: Information Systems ManagerReport: Brazil BackOffice Manager and IT Director PortugalStaff: 08 collaborators 

Management activities of customization, development and support to SAP through internal team and projects with external consultants.

Management activities of infrastructure, helpdesk, telephone services and maintenance of all computers and servers from the central office and 10 shopping centres of the Group in Brazil.

Managing all phases of infrastructure projects, from idealization, needs assessment, budgeting, negotiation with suppliers, installation, presentation of studies and reports such as ROI (return on investment) and TCO (Total Cost of Ownership) to the board.

Adequacy, standardization and application in Brazil of the guidelines, procedures and standards set by the Organization's Headquarters in Portugal.

Preparation, approval and monitoring of the annual budget of the area.

Assistance to Internal and External Audits with evaluation and implementation of recommendations

   Major Projects

Integration of all points of presence of Sonae Sierra Brazil through a WAN network with "traffic shaping" to enable greater control and efficiency of the links; integration of Shopping Centres through MPLS links and sales booths and shopping centres under construction through ADSL links with VPN .

Improvements in several SAP programs changing "hard code" to parameter tables allowing subsequent changes with greater agility to fulfill the requests.

Preparation of Project "Disaster Recovery" with Site Backup located in Campinas for SAP solutions, File Server and Email.

Development of Approval Process management and Reports in the SAP environment drastically reducing the time spent previously with these tasks.

Implementation of SAP Notes and program development for the generation of files to serve the IN86.

Planning and Implementation of the new Central Office with the installation of certified structured cabling, wireless telephony with IP technology and installation of redundant UPS for the entire office, adjusting all aspects the most stringent international standards and norms.

Construction of the new Data Center with access control, climate control, remote monitoring and automatic detection and fire fighting using agent FM200.

Attendance to the numerous recommendations of Internal Audit causing a significant decline in the number of "findings" with a consequent improvement of the image of IT department.

Danny de Freitas Ribeiro

GRUPO IBOPE – GRUPO WPP - 1998 / 2006Brazilian multinational company present in 13 countries in Latin America and the US, with roughly 1,200 employees. The WPP Group also has shares in the Thompson, Ogilvy, Ernst & Young companies, among others

Position: Technical Support Coordinator Report: IT Director Staff: 12 collaborators

Coordinated the infra-structure, helpdesk and microcomputer maintenance activities of the 09 group companies in Brazil.

Technical Manager in the implementation of ERP MX-manager, following the activities of consultants in a daily basis, and also defining and customizing servers and all necessary infrastructure: since installation of servers and databases to changes in network and micro-computers.

Coordination of all upgrades and updates of MX-Manager as well as the subsequent updates in databases; working also as a focal point of support.

Coordinated all phases of infra-structure projects, from conception, research of needs, budgets, negotiation with suppliers, installations, to presentation of studies and reports such as ROI and TCO to the board.

Gave technical support for the development of systems: prepared projects, solved problems and adjusted performance.

Implemented backup routines with maintenance of off-site copies.

Was responsible for adopting DELL as a reference for servers and computers.

Determined sized and decided on the purchase of servers, equipment and software.

Was responsible for acquisition contracts from several software companies, with cost reductions of up to 15%.

Prepared annual area budget.

Represented the company in the IT manager group of the WPP Group in Brazil.

Major Projects Modernized the entire corporate network infra-structure, including 3COM

equipment and cabling (division into VLAN´s and routing redundancy). Consolidated servers, with the installation of SAN (Hitachi) and Tape Library’s for

centralized backup and multi-processor servers with multiple applications. Renovated and modernized Data Center, including the replacement of cabling,

installation of new no-breaks, and replacement of elevated floor and installation of servers in racks.

Outsourced helpdesk activities, computer maintenance and printing.

Danny de Freitas Ribeiro

MAGIC SOFTWARE – 1996 / 1997Israeli multinational company present in over 40 countries with roughly 600 employees; manufactures software for the development of application in various market segments

Position: Support AnalystReport: General Manager

Responsible for the entire IT infrastructure in the Brazilian branch. Coordination/Responsible for technical support to customers in Latin America. Consulting Services for customers such as Yamaha Motors, CCE, Hospital da

Clínicas, from the analysis of system needs, data base modeling, to development and implementation.

Reported software problems (bugs) to headquarters (Israel).

COMPUGRAF – 1995 / 1996IT services/solutions company

Positions: Jr. Support Analyst TraineeReport: Support Manager

Management of Servers and Technical Support / ServiceDesk.

Language Skills English : fluent Spanish : Intermediate

Education Bachelor’s Degree in Data Processing – Universidade Mackenzie

Relevant Courses ITIL Foundation Liderança e Gestão de Pessoas (Leadership & People Management) – Integração

Escola Empresa Gestão do Tempo (Time Management) – Integração Escola Empresa Excelência no Atendimento (Attending Excellence) – Integração Escola Empresa Oracle DBA 8i – ENSOF SAP Basis – “In Company” Intelectual Property for IT (I e II) – BAT Security Awareness for Managers – BAT Finance for “non finance” – BAT Project LifeCycle - BAT

Technical Profile SAP: Basis plus basic HR and FI Project Management: PMI and Prince2 basics DataCenter: Design, Development and Administration Complex Network: WAN/LAN Design and Administration Microsoft Softwares: Windows Servers, ISA Server, SMS (Systems Management

Server), IIS (Internet Information Service). Linux: Debian, Knoppix, RedHat, Mandrake, CentOS UNIX : IBM/RISC, HP-UX. Novell Netware. Databases: Oracle, MSSQL, MySQL, PostgreSQL, Firebird, Informix. Groupware Solutions: Lotus Domino/Lotus Notes, Microsoft Exchange Backup Solutions: ArcServe-IT, Veritas Backup EXEC, Symantec. Monitoring Tools: OP Manager, Big Brother, HP OpenView. Open Source Solutions: Apache, Tomcat, Sendmail. Appliances and Network Devices: Cisco, Packeteer, 3COM. Servers Virtualization: VMWARE