RESUME - Craig T Brown

CRAIG T. BROWN, B.A., M.B.A.

1087 Nichol Rd. • Revelstoke • BC • V0E 2S1 Cell: 250-837-1752 • Home: 250-814-2515 • [email protected]

CORPORATE OFFICER • CEO • PRESIDENT • EXECUTIVE DIRECTOR • EXEC. VP

Talented and accomplished Senior Executive and Corporate Officer with more than 30 years of experience leading effective operations in for-profit and non-profit sectors worldwide. Special expertise in healthcare, education and social services industries. Highly adept at negotiating partnerships, acquiring funding, and directing organizational change. Proven ability to establish foundations, facilitate legislative improvements, and work with communities to initiate regional health authorities. Consistent record of forging successful relationships with government organizations.

Corporate Management • Strategic Planning • Relationship Management • NegotiationsHuman Services • Change Management • Process Improvement • Start-up OperationsOrganizational Re-structuring • Technology Implementations • Leadership Excellence

Needs Determination • Cost Control • Business Development • Legislative Change

~ PROFESSIONAL BACKGROUND ~

Community Connections (Revelstoke) Society, Revelstoke, BC 2012 -

Executive Director

Oversee, administer and lead the Society Initiated a unique public/private partnership to take over management of a BC Housing complex. Revamped and expanded programs without additional funding. Revamped senior management team, reduced by one-third and now more effective. Addressed over-expenditure with integrated delivery of services and programs and reduced costs. Dramatically raised profile of organization and significantly increased staff morale. Developed an education plan for counselors to increase their skills/knowledge. Implemented a budget system holding Directors accountable for expenditures. Implemented a wage grid for employees to ensure a fair and equitable system. Established positive relationships with stakeholders and government.

The Southeast Regional College, Weyburn, Saskatchewan 2009 – 2012

President & CEO

Oversaw, administered and led the College. Moved the College from a regional/local college towards a provincial focused College. Negotiated and secured Federal and Provincial funding to construct a new Energy Training Institute

campus in Estevan at a cost of over $18 million which was to become a provincial centre of excellence. Revamped the College’s organization to focus on quality education, new Executive Team Developed proposal and direction for the provision of an international education programs Planned for the construction of a new main campus in Weyburn. Launched a $3.5 million capital campaign.

CRAIG T. BROWN, BA, MBA Page 2

The University of Calgary - Qatar, Doha, Qatar 2007 - 2008

Director of Administration

Worked with the team in a startup mode to open and operate the campus. Oversaw all administrative matters and directed and monitored the annual plan and its rollout. This was a one year contract.

Worked with the Dean and staff to operationalize the University in Doha. Developed the first year business and operational plans and oversaw their implementation. Planned for the construction of a new complex to house the campus.

Cayman Island Health Services Authority, Grand Cayman, Cayman Islands 2006

Chief Executive Officer

Oversaw delivery of all health services, including medical, mental health, ambulance, dental care, and public health. Supervised 9 direct reports with staff of 700. Administered $72 million annual budget.

Tendered for island’s first air ambulance services. Delivered program at 15% less cost than forecasted. Introduced fee-for-service operations to turn around annual $10 million operating deficit. Initiated

financial plan projected to achieve break-even point in 3 years, and generate profits thereafter. Planned to reduce medical costs by $4 million/year by eliminating salaried medical staff and introduced

program that allowed all private physicians to practice at main hospital. Negotiated acquisition of MRI equipment projected to show profits by year 3. Saved $400,000 per year by initiating remote hosting, and upgrading clinical and financial systems. Acquired additional funding by establishing Hospital Foundation and fundraising committee. Streamlined organization and improved efficiency by instituting new organizational structure. Planned tele-health and tele-education for clinical consults, rounds, and training purposes.

Coaldale Health Care Centre, Coaldale, Alberta 2003 - 2005


Directed all operations. Supervised management team of 14. Administered $5 million budget. Implemented new care model, streamlined operations, and addressed financial deficit, working in

conjunction with Board and Chinook Health Region. Established rehabilitation services to enhance regional rehabilitation needs. Planned and initiated exit strategy for Coaldale Community Hospital Association to migrate operation

of Coaldale Health Centre to Regional Health Authority. Negotiated recovery of $1.5 million equity in facility, and eliminated $800,000 in accumulated debt. Assisted Association Board in finalizing all transactions with Ministry of Heath and local Health

Authority. Advised board on reinvestment tactics to meet needs of local community.

Position ended when we merged the Centre with the Regional Health Authority, and I laid myself off.

Sun Country Child & Family Services Authority, Lethbridge, Alberta 2000 - 2003



Managed partnerships and contracts with community-based partners such as schools, health authorities, support services, and local governments. Supervised senior management team and 240 employees. Administered $37 million budget. Served as Director of Child Welfare. Oversaw all services.

Obtained increased funding for children’s services. Evaluated best practices of programs. Implemented pilot project to evaluate new treatment modalities for fetal alcohol syndrome/effect

children, and led development of program’s best practices. Re-organized foster care, including training and recruitment of foster parents, funding, and placement. Restructured management team and delivered improved focus on aboriginal services, early intervention,

quality assurance, and community collaboration. Saved $2 million in foster care and staffing costs. Introduced Post Private Guardianship Support

Program later enshrined in legislation and adopted province-wide. Worked with local police department to incorporate child welfare workers into police family violence

unit, creating only program of its kind in province. Developed effective PR plan focusing on newspapers, media releases, and community relations. Appointed to Premier’s Award of Excellence Leadership Team.

Position ended when the Province merged Children’s Authorities across the Province, an approach I strongly supported.

Regional Municipality of Durham, Social Services Dept., Oshawa, Ontario 1992 - 2000

Director, Business Affairs & Financial Management

Administered $300 million budget. Budgetary responsibility for professional and support staff of 1,100. Managed Finance, IT, Administrative, Facilities, Childcare Division, and strategic planning.

Saved $1 million (10%) by implementing standardized guidelines for administration of support services. Lowered operational costs 20% by assisting in redefining scope and operational requirements for

several key services, including JobsOntario, Ontario Works, and Hostel Services. Redesigned emergency response plan. Facilitated key provincial/federal emergency measures exercise. Saved $250,000 by introduced alternative delivery model for long term care division’s laundry service. Created strategic business plan to market family counseling services as EAP program. Replaced lost

subsidies by successful introducing fee-for-services program. Reduced costs by streamlining child care staff 12%. Negotiated purchase of, and led development and

implementation of, Children Services Management Information Software Program. Formulated strategy to address Provincial Social Contract Act. Redesigned planning, managed

manpower and program. Completed implementation with zero salary reductions or layoffs.

Windsor Western Hospital Centre, Windsor, Ontario 1989 - 1992

Executive Vice President

Responsibility for all para-professional and support services with more than a dozen direct reports. Reduced operating expenditures by over $500,000 and increased revenues $300,000 through

streamlining of practices, procedures and staffing.

Organized and implemented new revenue-generating rehabilitation services associated with the Workers' Compensation Board.


Implemented a pre-admission and pre-aesthetic clinic which streamlined the delivery of day surgical services

The Nova Scotia Hospital, Dartmouth, Nova Scotia 1986 - 1989


Led a team of approximately 1,000 staff with an operating budget in excess of $47 million (1989). Included responsibility for the operation of a Central Laundry and a Central Drug Distribution Service for other hospitals and nursing homes in the Province.

Initiated a hospital-wide organizational renewal process, leading to the formation of a Senior Management Team, a Hospital Management Team, management philosophies, and a participatory management approach

Instituted a proactive planning focus to decision making, including the development of a role study and master plan

Developed the framework for a Hospital Foundation, including by-laws, and secretariate structure Negotiated with the Province the development of plans and the design of a new 100-bed extended

care/rehabilitation facility.

The Hospital for Sick Children, Toronto, Ontario 1980-1986

Vice President, 1980 - 1986

During my tenure, oversaw the operation of all departments except for Surgical programs. Redesigned a hospital-wide program review and evaluation process for all programs and services Improved the operating efficiency of a multitude of departments with annual savings between 5-10%,

achieving a surplus of over $1.3 million in 1985-86. Implemented a unified/centralized Material Management program with a computer-based inventory

control and quota system which achieved significant annual savings.

Coordinator of Long Range Planning, 1980 -1981

Wrote the Hospital's "Long-Range Plan for the 80's" which served as the foundation for Master and Functional Plans. This led to a $250 million building/redevelopment program.


~ EDUCATION ~

Master of Business Administration, McMaster University, Hamilton, Ontario

Bachelor of Arts, Honours Economics, graduated Magna Cum Laude, McMaster University, Hamilton, Ontario

~ CERTIFICATIONS & TRAINING ~

Certified Healthcare Executive, Canadian College of Health Services Executives

Training in Change Management, Negotiations, and Team Building

~ AWARDS & RECOGNITION ~

Ontario Volunteer Service Award, Province of Ontario, 2001 2001 International Year of Volunteers, Recognition, Government of Canada, 2001

~ REFERENCES ~

Synopsis of comments from references is outlined on the last page.Complete reference documents are available.


~ PROFESSIONAL MEMBERSHIPS AND ACTIVITIES ~

Director, Revelstoke Chamber of Commerce, 2014 - Chair, Revelstoke City’s Social Development Committee, 2014 - Member, Revelstoke Community Labour Market Network, 2013 – Member, Revelstoke Poverty Reduction Working Group, 2013 - Member, Revelstoke Welcoming Communities Steering Committee, 2013 – Member, Revelstoke City’s Health Advisory Committee, 2012 – Member, Revelstoke City’s Social Development Committee, 2012 – Member, Okanagan College Advisory Committee, 2012 – Member, Early Childhood Development Committee, 2012 – Chair, Assoc. Of Saskatchewan Regional Colleges CEO Council, 2011 - 2012 Member, University of Regina Senate, 2010 - 2012 Director, Estevan Board of Trade, Tourism & Commerce, 2010 - 2012 Vice-Chair, Saskatchewan South East Enterprise Region, 2009 - 2012 Executive Member, Assoc. Of Saskatchewan Regional Colleges, 2009 - 2012 Executive Member, A.L.E.R.T. (Assisted Learning Environ. Response Team), 2000 - 2003 Member, S. Alberta Advisory Committee, Faculty of Social Work, Univ. of Calgary, 2001 - 2004 Leadership Team member, Premier’s Award of Excellence Program, 2000 - 2001 Executive Member, National Threat Assessment Training Board, 2000 - 2003 Member, Provincial Foster Care Partnership Committee, 2000 - 2003 Steering Committee Member, Social Housing in Action, Lethbridge, 2000 - 2003 Member, Management Ctee., Chinook County Student Health Partnership, 2000 - 2003 Presenter, SANCS (Southern Alberta Network of Childrens Services) Annual meeting, 2000 Presenter, OMSSA Child Care Organization, “Ont. Child Care Service Management System”, 1999 Presenter, OMSSA Conference, “A New Municipal Child Care Management System”, 1998 Member, GTA Social Services Pooling Working Group, 1998 Co-Chair, Provincial/Municipal Project Team - Child Care, 1998-1999 Member, Ontario Municipal Management Institute, 1993-1999 Member, Ontario Municipal Social Services Association, 1993-1999 Board Member, Bowmanville Memorial Hospital, 1993-1995 Mentor, Expansion ‘92, Multicultural Council of Oshawa, 1992-1993 Community Representative, Planning Committee, Bowmanville Memorial Hosp., 1992-1993 Conference Chairman, Friends of Schizophrenics Provincial Conference, 1988 Presenter, The Nova Scotia Royal Commission on Health Care, “Government Involvement” and “A

Mental Health Perspective”, 1988 Preceptor, Master of Health Services Admin. Program, Dalhousie University, 1987-1988 Faculty Advisor, Health Services Admin. Program, Can. School of Management, 1987-1988 Presenter, Dartmouth Ministerial Assoc, “Extended Care Services for the Chronic Schizophrenic”, 1987 Member, Provincial Advisory Board, Friends of Schizophrenics, 1987-1989 Executive Member, Metropolitan Mental Health Planning Board, 1987-1989 Board Member, Council of Teaching Hospitals, 1987-1989 Member, Government Task Force to Determine the Need for Forensic Services, 1987 Presenter, Association of Young Health Executives, “Contract Management”, 1984


Director, Booth Avenue Hospital Laundry Inc., 1983-1986 Executive Member, Association of Young Health Executives, 1985-1986 Guest Lecturer, Canadian School of Management, Health Planning Course, 1982 Member, Canadian Evaluation Society, 1981-1985 Presenter, Niagara College - Health Science Program, “Changing Health Care System”, 1980 and

“Consumer Involvement in Health Care”, 1979 Nominee, American College of Hospital Administrators, 1982-1992 Certified Member, Canadian College of Health Service Executives, 1979-1992

~ OTHER AFFILIATIONS ~

Treasurer, Volunteer BC, 2014- Local Coordinator, Special Olympics BC – Revelstoke, 2014- Board Member, Volunteer BC, 2013- Chair, Bell Walk for Kids, 2004 Director, Coaldale Chamber of Commerce, 2004 President, United Way of South Western Alberta, 2003 - 2004 Vice-Chair, Lethbridge Public Library Board, 2003 - 2004 Board Member – Director, United Way of South Western Alberta, 2002 - 2004 Founding Member & Vice-Chair, Kids Help Phone, Lethbridge Chapter, 2001 – 2004 Member, Lethbridge Public Library Board, 2000 – 2004 Chairman, M.J. Hobbs Senior Public School Council, 1997-1999 Member, SEAC (Special Education Advisory Committee), Kawartha Pine Ridge Board of Education,

1996-2000 Member, VOICE for Hearing Impaired Children, 1996-2000 Member, Courtice Community Centre Building Committee, 1995-1997 Chairman, Clarington Public Library Board, 1995-2000 Executive Member, Dr. E. Stowe School Council - Parent Teacher Org., 1994-1997 Treasurer, Learning Disabilities Association of Oshawa, 1993-1994 Coordinator, United Way Employee Campaign, 1985 Member, Seymour Lodge (A.F. & A.M.), 1973-99 Coach - Lacrosse, Hockey and Soccer, 1969 - 2006

(Have also served on the Executive of various lacrosse and hockey organizations, up to and including President)

~ SYNOPSIS OF COMMENTS FROM REFERENCES ~


“His attention to detail and willingness to act on viable suggestions have made him a pleasure to work with. He makes himself available to all staff and is open to ideas and suggestions. He is able to work with all layers of an organization and he is quite cheerful and easy to work with.” (Professor, University of Calgary – Qatar)

“Thank you for your support over the last few years, it has not gone unnoticed. We are inspired by the dedication you have given to our children” (The Lethbridge Aboriginal Interagency)

“We found him extremely dedicated to the work of providing services and opportunities to the children and families in our region. Those who worked closely with him found his work ethic to be beyond reproach and this talent helped produce high morale within our organization. Craig’s involvement in our community was substantial.” (Co-Chairs, Sun Country Child and Family Services Authority)

“He demonstrated trust for his management team and staff and empowered all levels of the organization to achieve results that have moved this organization forward in a very positive way… Perhaps his greatest strength is that he achieved the trust, respect and support of all the staff and our community partners.” (Regional Managers, Sun Country Child and Family Services Authority)

“Mr. Brown always demonstrated a passion for serving his clients and taking care of his organization.” (Deputy Minister, Children’s Services Ministry)

“Please accept my thanks for the fine support you provided for the students and staff of Lethbridge School District No. 51 in your role as CEO of Sun Country… Your care and expertise will be truly missed…” (Superintendent of Educ., Lethbridge School District)

“You treated us as equal partners in a common enterprise… You were honest, straightforward, trustworthy and loyal with your staff.” (Managers, Social Services, Region of Durham)

“Craig possesses an overwhelming and infectious sense of optimism. He faces challenges with the determination of transforming any obstacle into a new opportunity.” (Chair, Nova Scotia Hospital Foundation)

“Craig’s leadership can be accurately described as “visionary”. Craig is an “ideas man” and action oriented. He is innovative and extremely energetic.” (Chairman, Nova Scotia Hospital)

“Mr. Brown is a very energetic individual with a sharp and keen mind. He is a capable and experienced administrator and is able to get the most out of people reporting to him. He is both time and budget conscious and has never refused to take on any added responsibility.” (President, Hospital for Sick Children)

“You treated us as colleagues…Your door was always open to us…We knew we had your support…You listened and attempted to understand our point of view. You were forthright, honest and, of highest importance, trustworthy…” (Department Heads, Hospital for Sick Children)

“Mr. Brown is an intelligent, conscientious and hard working individual who could be counted on to take his responsibilities seriously. He was prepared and willing to accept any task...” (VP, Human Resources, Windsor Western Hospital)

Documents

RESUME - Craig T Brown