7/25/2019 Resume - Andrew Lawrence

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ANDREW LAWRENCE

Professional Summary

Dedicated IT professional highly effective at maintaining and installing software and hardware for laptop and desktop computers. Seeks a role

offering opportunities for long term professional growth and development.

Skills

Microsoft Exchange 2!"

#indows Server2$

#indows %

#indows $

#indows &p

'ndroid'ctive Directory

Desktop and laptop repair 

Internal components installation

'nti(virus solutions

Internet setup and repair 

)onversational Spanish

Work History

 Tech Support & Special proects!reener !rass Systems "nc# $ %'( %))n* St# Chippe+a ,alls W"- ./'(

*versaw the daily performance of computer systems.

Ensured proper installation of ca+les, operating systems and software.

Trained users in the proper use of hardware or software.

)reated and maintained data+ases, network accounts and programs for specific department needs.

-resented analysis findings +oth ver+ally and in written reports.

-rovided after(hours support for applications and proect efforts when needed.

)olla+orated with other offices and territories to plan and implement new technology.

"nstallation & Repair TechnicianSafelite Auto !lass $ )0%. N Clairemont A1e- Eau Claire- W" ./'(

/epaired and replaced various automotive glasses.

)ommunicated effectively with customers on future pro+lems and repairs that might need to +e addressed.

/eviewed work orders and discussed them with supervisors.

Interfaced with management and colleagues in a professional manner.

0pheld top(1uality workmanship and excellent customer service.

)%') DE2LENE LN- EA3 CLA"RE- W" ./'( 5C6 /%.78)07%(// 5H6 /%.78('7%%9'

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7/25/2019 Resume - Andrew Lawrence

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Transferred tools, parts, e1uipment and supplies to and from work stations.

4acuumed customer5s vehicle after service was complete.

Deli1ery Dri1er

Dominos $ %/%0 N Clairemont A1e# Eau Claire W"- ./'(

)ompleted on(time deliveries +y choosing the +est and most efficient routes.

Su+mitted receipts and money received from deliveries at the end of each shift.

6ostered positive working relationships with customers +y responding to their 1uestions and concerns.

#orked late night shifts during peak hours.

E*ucation

3ni1ersity of Wisconsin Eau7Claire

%'. !ar:el* A1e- Eau Claire- W" ./'%"nformation Systems 2usiness Analysis

)ompleted 27 years worth of credits, however due to family and financial conditions, I was una+le to complete my degree.

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