David Dolan 86 Tuscany Ridge Common, NW,

Calgary, Alberta, Canada,

T3L 3E2

Phone: 403-554-6024 Email: daviddolan66@hotmail.com

Profile I believe I would be an ideal candidate for the position because of my college education and past

experience. I am a recent graduate of Arts in Hospitality School in my home country of Ireland. I

am seeking a career in the Hospitality Industry and I believe that this position would enable me to advance within the industry. I wish to work my way up by gaining as much first hand

experience as I can within the industry. I now wish for a new challenge so as to reach my fullest potential and enhance my career goals and current skills. I am hard working, reliable,

personable and career driven.

Education

September 2012 - May 2014

Tralee Institute of Technology, Tralee, Co. Kerry, Ireland.

Advanced National Certificate in Arts in Hospitality Studies

Class Repersentative: 2013 - 2014

Overall Course Result: 83 %

Our college practical modules consisted of two Restaurant classes a week in the college training restaurant where we served lectures, students and regulars. Food served was of a

fine dining standard in a state of the art production kitchen and produced by first and second year trainee chefs with both restaurant and kitchen staff working together and

emulating real life industry practices and standards.

Our final restaurant class project was to plan, organise and run an event night of our

chossing in which food, beverage and music was to be incorporated into a specific theme. This gave us the chance to put our theory modules to practice which included marketing,

event planning, cost control and food & beverage operations.

Practical and Theory Module Subjects:

Food & Beverage Operations

Basic Culinary Skills

Wine Knowledge

Accommodation Operations

French

Marketing

Tourism Studies

HR Management & Training

Front Office Operations & IT

Food & Beverage Cost Control

Introduction to Event planning

Communications/Customer Care

Employment History

September 2012 – May 2013 and September 2013 – May 2014

The Castle Hostel, Tralee, Co. Kerry Ireland.

Roles: Reception/Housekeeping/Night Porter

I was the sole operater of nightly operations at the Hostel and also worked alongside the owner on weekends. I had full operation of daily operations on weekends that the owner was away on business.

Duties

checking in guests

taking reservations over the phone

providing tourist advice

booking tours for guests

cleaning and preparing rooms for

arrivals

general maintenance of rooms

dealing with guest queries

maintaining a reasonable noise level

after hours

ensuring and maintaining health and

safety

June 2013 – September 2013

The Shamrock Lodge Hotel, Athlone, Co. Westmeath, Ireland.

Roles: Restaurant/Bar/Housekeeping

I worked here during the summer of 2013 as part of my college work placement. Here I performed a variety of duties which have included the following:

Duties

• serving at various banquets & weddings

• taking food and beverage orders

• preparing and serving teas and coffees • setting tables for various group tours • serving breakfasts and lunches

• communicating with kitchen staff

• providing fine dining style service

• performing daily bar duties • cleaning and preparing rooms

• communicating with reception

September 2009 – October 2012 I worked as a legal migrant worker in various parts of Australia and New Zealand. Jobs

undertaken included the following. • Hostel Work (checking in guests, cleaning and preparing rooms)

• Landscaping and Gardening (planting trees, mowing lawns, making flower beds)

• Supermarkets (checkout desk, stacking shelves, merchandising)

• Construction (mixing cement, brick laying, plastering, working with machinery)

• Event work (setting up and disassembling for various festivals , working security)

Interests and Hobbies I enjoy reading about world history, anthropology, social issues and culture. I practice yoga and

meditation and enjoy visits to the gym. I enjoy improvised writing and also enjoy travel writing and have had two stories published which have been based on my own past experiences.

References

The Castle Hostel, 27 Upper Castle Street, The Shamrock Lodge Hotel, Clonown, Tralee, Co. Kerry, Ireland. Athlone, Co. Westmeath, Ireland.

Owner: Mr. Steven Healey Owner: Mr. Alan McCaul

Phone: 066 7125167 Phone: 09064 92601 Email: reception@castlehostel.ie Email: info@shamrocklodgehotel.ie