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Heather Hall 18802 68th Ave NE, Apt J304, Kenmore, 98028 (206) 271-6929 [email protected]
Skills:
Typing at 80WPM
10key at 6194 KPH
Intermediate use of MS Office, Excel
Proficient use of MS Word, Outlook
Efficient in managing multiple programs simultaneously
Intermediate level of phone support experience
Strong technical and creative writing skills
Education: Shoreline Community College - Fall 2010- Fall 2012
Presented on Multicultural Studies panel at the request of a Professor
Acted as PR Officer for a student organization
Published in college’s annual literary production, “Spindrift”
Represented Shoreline Community College in 25th Annual Seattle AIDS Walk (Sep, 2011)
Volunteered at North Line Help Center Food Bank
Experience: Great American Insurance, via AppleOne - Bellevue, WA, 04/2015-12/2015 Processing insurance documents, handling inbound and outbound calls with customers and insurance agents in order to verify insurance information.
Nintendo of America, via Aerotek Staffing – Redmond, WA, 10/2014-01/2015 Seasonal technical support for Nintendo products and services; received multiple documented compliments from consumers and an accolade from a supervisor
US HealthWorks—Seattle, WA, 06/2015-08/2015 Checking in patients, faxing documents, maintaining and updating patient information, scheduling appointments
Chipotle Mexican Grill - Seattle, WA, 02/2013-03/2014
Chosen as member of crew that opened a new store, designated cashier, cross-trained on opening food prep stations, chosen to train new cashiers
Plum Café - Seattle, WA, 08/2012-01/2013 Preparing both hot and deli case foods (specifically vegan), assisted in opening of new location in Seattle Center
Qwest Field - Seattle, WA, 06/2009-11/2010 Directing and assisting patrons, basic security, usher
Home Depot - Seattle, WA, 02/2008-10/2008 Processing transactions, providing customer support, some phone support
Pizza King - Montpelier, IN, 05/2007-12/2007 Preparing and serving food, processing transactions, stocking and closing establishment
HP Enterprise (formerly EDS Services) - Winchester, KY, 03/2006-08/2006 Troubleshooting, customer service, phone support, technical assistance, account management References: Kitty McKoon-Hennick
Mentor, known for 9 years 206-228-6755, [email protected] Dr. Ernest Johnson, Professor of Multicultural Studies at Shoreline Community College Teacher, known for 6 years [email protected] Davis Oldham, Professor of English at Shoreline Community College Teacher, known for 6 years 206-546-4768, [email protected]
Virginialee Tadvick, Former Supervisor, Chipotle Mexican Grill, known for 1 ½ years 360-348-0356 Jennifer Conboy Coworker and Superior, known for 7 months 206-446-6687, [email protected]
