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Jeffrey Clarke
1903 W. Michigan Ave. Kalamazoo, MI 49008 (240) 383-9699 | [email protected]
Objective To gain insight into career options through exploring the customer service industry and fulfilling a positive role with customers, contacts, and coworkers.
Experience Canvasser — Fund for the Public Interest
• Advocated for workplace equality and single-handedly raised over 19,000 dollars in three months for the Human Rights Campaign.
• Canvassed at multiple pride events and raised over 2,000 dollars from these events in total.
May 2014 – Aug. 2014
Field Manager — Fund for the Public Interest • Managed 2-4 crew members on-site to collectively raise funds for the Human Rights
Campaign and direct crew performance. • Used positive, constructive, and goal-oriented communication to motivate crews on-
site, generating above average crew performance and morale. • Handled portions of employee observation, training, termination, and used disciplinary
procedures on-site.
May 2014 – Aug. 2014
Sales Associate — ALDO Shoes • Sold about 900 dollars worth of shoes and shoe care to customers on the sales floor
per day, and up to 2,400 dollars during seasonal employment. • Shifted, tracked, organized, and restocked over 100 shoeboxes in a timely manner to
fill stockroom requirements. • Assisted coworkers with organizing the stock room and fulfilling customer’s requests
during high-pressure situations. • Sold and restocked shoes and shoe care at other ALDO Shoes locations to ease regional
understaffing. (Wheaton and Georgetown locations).
May 2015 – Aug. 2015
Education B.A. Organizational Communication — Western Michigan University Sept. 2013 – May 2017
• COM 2800 – Introduction to Organizational Communication • COM 3350 – Leadership Communication • COM 4770 – Communication Ethics • COM 4740 – Intercultural Communication
Involvement OUTspoken
• Served as the Vice President to OUTspoken, the largest LGBT Registered Student Organization on campus.
• Planned & photographed the Fall 2014 Pride Prom and the Spring 2015 Drag Show.
Drive Safe Kalamazoo • Provided a safe, free, and nonjudgmental ride back to campus on the weekends to
university students.
Sept. 2014 – Sept. 2015
Skills References • Customer Service • Fundraising/Sales • Communication Skills • Time Management • Goal-Oriented
ALDO Shoes • Leana Chavez – Manager, (240) 676-2232 • Mina Khosravi – Manager, (301) 547-9526
Fund for the Public Interest • Bethany Bauck – Director, (785) 534-0744
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