SMM@SHAW.CA 1-778-350-1084 LINKEDIN.COM/IN/SARAH

MMACDONALD

SM

OBJECTIVE

I recently graduated with a BSc -

Biology from the University of

Victoria, BC, Canada ('17). I am

hoping that I will be able to meld

diverse interests to pursue an

exciting career. I am intent on

enhancing the lives of others by

combining my bio-medical

background with my customer

service skills. Currently, I am

working for Herschel Supply Co.

as a customer service

representative.

SKILLS

I love helping customers feel

appreciated and enjoyed. I care

about the details of my work and

customers notice. I am

conscientious and am very

driven; I take pride in my work

and am always looking to

improve my output.

I love challenging myself and

reaching my goals.

-

-

SARAH MACDONALD SMM@SHAW.CA | 1-778-350-1084

2001-1835 MORTON AVE, VANCOUVER, BC V6G 1V3

EXPERIENCE

CUSTOMER SERVICE REP • HERSCHEL SUPPLY CO. • MAY 2016 - PRESENT

I am a detail oriented CSR, who loves treating each customer’s unique

case as a challenge to think outside the box. I resolve issues promptly

using critical thinking, while creating a personal, memorable, and

positive experience for each customer.

PRIVATE TUTOR • TUTOR DOCTOR • SEPT 2012 - PRESENT

I have worked with numerous students facing a variety of learning

challenges. I am able to adapt each lesson to suit each child’s needs and

goals. I have gained valuable experience in effective and efficient

communication in a variety of subjects (math, English, and science).

BARTENDER/SERVER • JAM CAFE • MAY – SEPT 2016

This was a very fast-paced, high turnover, high quality brunch spot. I

learned to work efficiently with no room for error. I was able to provide

genuine quality service, with panache and personality, in a bustling

environment.

BARTENDER/SERVER • SEYMOUR’S PUB • MAY – SEPT 2015 & 2016

I provided exceptional service in a local community environment. I took

pride in personalizing subtle details of the guests experience to create a

comfortable and enjoyable atmosphere.

BARTENDER • THE RAVEN PUB. • MAY – SEPT 2013

I made the extra effort to remember every single returning customer and

their specificities. I made sure each guest felt special and important. I

gained a love for customer service and for serving others.

LABOURER AND SALES • DEEP COVE MARINA • MAY -- SEPT 2012

I gained valuable skills working with customers and cash. I made it my

goal to learn about boat repair and servicing. I re-organized the marina

and created manageable tasks and duties for more efficient service.

SM SARAH MACDONALD

SMM@SHAW.CA | 1-778-350-1084

2001-1835 MORTON AVE, VANCOUVER, BC V6G 1V3

SMM@SHAW.CA 1-778-350-1084 LINKEDIN.COM/IN/SARAH

MMACDONALD

2

- Advanced Open Water

SCUBA license (PADI –

2014)

- Motorcycle License (ICBC –

2016)

- Nationally Ranked

Competitive Water Skier

- Standard First Aid/CPR (St.

John’s Ambulance – 2011)

- Level One Water Ski

Coaching Certificate

(NCCP – 2011)

- Bartender’s Certificate

(Fine Art Bartending – 2011)

- Boater’s License

(Government of Canada –

2009)

EDUCATION

BACHELOR OF SCIENCE IN BIOLOGY • APRIL 2017 • UNIVERSITY OF

VICTORIA, BC

Coursework included: research assignments, extensive biological and

chemical laboratory work, group and solo presentations, and projects in

Biology, Chemistry, Physics, Math, and Statistics. Received academic

distinction in inorganic chemistry.

HIGH SCHOOL DIPLOMA AND DOGWOOD CERTIFICATE• JUNE 2012 •

COLLINGWOOD SCHOOL – WEST VANCOUVER, BC

Student head of body (2009-2012); Recipient of Telus student-athlete

scholarship (2012); Captain of senior Basketball and Soccer teams; AP

courses.

VOLUNTEER EXPERIENCE OR LEADERSHIP

I have assisted and advised the board chair at Thunderbird Marina; I

helped schedule board meetings and agendas, advised board chair on

major transactions as well as daily duties, and handled staff issues as

they arose. In 2011 I was a camp director at Camp Latona for 3 school

retreats. I lead student leaders and directed student campers. I have

volunteered with Best Buddies Canada Mentoring, Thunderbird

Elementary School Mentoring, BCSPCA, Steve Nash Basketball, Water

Ski and Wakeboard BC, and Water Ski and Wakeboard Canada.

SM SARAH MACDONALD

SMM@SHAW.CA | 1-778-350-1084

2001-1835 MORTON AVE, VANCOUVER, BC V6G 1V3

SMM@SHAW.CA 1-778-350-1084 LINKEDIN.COM/IN/SARAH

MMACDONALD

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