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RESULTS OF THE 2009 ADMINISTRATION OF THE
COMMUNITYCOLLEGE SURVEY OF STUDENT ENGAGEMENT
Office of Institutional Effectiveness, April 2010
Purpose and Description of CCSSE
• Measures level of students’ engagement with institution which positively relates to learning and retention.
• Includes 104 content items.
Purpose and Description of CCSSE (Cont’d)
• Seeks information from students about:• how they spend their time • what they feel they have gained from their classes • how they assess their relationships and interactions
with faculty, counselors, and peers • what kinds of work they are challenged to do • how the college supports their learning
External Comparison Groups
2009 CCSSE Cohort Colleges Population – all colleges that participated in the 2007- 2009 CCSSE administrations (N=652)
2009 CCSSE Cohort Size Group Comparison Population – all colleges with a student head count enrollment of 15,000 or more that participated in the 2007 – 2009 CCSSE administrations (N=57)
2009 SUNY Consortium – all SUNY colleges (other than SCCC) that participated in the 2009 CCSSE administration (N=28)
SCCC Response Rates
SECTIONS– Number of sections surveyed: 97– Number of sections for which completed surveys were received: 96– Percent of sections for which surveys were received: 99.0%
FACULTY– Number of faculty whose sections were surveyed: 91– Number of faculty returning completed surveys for their sections: 90– Percent of faculty returning completed surveys: 98.9%
STUDENTS– Number of students in sections surveyed*: 2,480– Number of completed surveys received: 1,463– Percent of students completing the survey: 59.0%
*Students enrolled in more than one section only counted once.
Note: Average response rate for Extra Large Colleges: 53% (High 65%; Low 23%)Average response rate for All Colleges: 51% (High 75%; Low 10%)
Comparison of SCCC Survey Participants with All Spring 2009 SCCC Students
SCCC Survey All Spring 2009Participants SCCC Students
Gender Male 47% 43% Female 53% 57%Race/Ethnicity American Indian or other Native American 1% <1% Asian, Asian American, or Pacific Islander 2% 3% Black or African American, Non-Hispanic 6% 7% White, Non-Hispanic 65% 67% Hispanic, Latino, Spanish 14% 13% Other 4% 9% International Student or Foreign National 7% <1%
Comparison of SCCC Survey Participants with All Spring 2009 SCCC Students (Cont’d)
SCCC Survey All Spring 2009Participants SCCC Students
Age 18 to 19 43% 34% 20 to 21 28% 23% 22 to24 12% 14% 25 to 29 7% 9% 30 to 39 5% 9% 40 to 49 3% 7% 50 to 64 1% 3% 65 and over <1% <1%Enrollment Status Full-Time 78% 58% Part-time 22% 42%
Comparison of SCCC Survey Participants with External Comparison Groups
2009 Cohort Size Group 2009 Cohort
SCCC Survey Comparison CollegesParticipants Population Population
Gender Male 47% 44% 42% Female 53% 56% 58%Race/Ethnicity American Indian or other Native American 1% 1% 1% Asian, Asian American, or Pacific Islander 2% 9% 6% Black or African American, Non-Hispanic 6% 14% 13% White, Non-Hispanic 65% 46% 58% Hispanic, Latino, Spanish 14% 21% 14% Other 4% 7% 6% International Student or Foreign National 7% 3% 2%
Comparison of SCCC Survey Participants with External Comparison Groups (Cont’d)
2009 CohortSize Group 2009 Cohort
SCCC Survey Comparison CollegesParticipants Population Population
Age 18 to 19 43% 23% 25% 20 to 21 28% 19% 19% 22 to24 12% 16% 15% 25 to 29 7% 14% 14% 30 to 39 5% 14% 14% 40 to 49 3% 8% 9% 50 to 64 1% 4% 4% 65 and over <1% 1% 1%Enrollment Status Full-Time 78% 36% 40% Part-time 22% 64% 60%
Mean Item Score Comparisons
Item responses converted to numerical scores
(e.g., very often=4, often=3, sometimes=2, rarely/ never=1)
Mean score for each item computed Compare SCCC respondents’ mean item score with that
for comparison groups (All Participating Colleges, Extra Large College Group & SUNY Consortium)
Look for differences between SCCC means and the comparison group means that are statistically significant (i.e., cannot be attributed to a sampling artifact) and large enough to merit our attention.
Mean Item Score Comparisons
Comparison with All Participating Colleges
SCCC Mean Item Scores Above/Below Mean Scores for All Participating Colleges – All Participants
Above the Mean for All Participating Colleges
No items above the mean
Below the Mean for All Participating Colleges
QUALITY OF RELATIONSHIPS
11a. Quality of relationship with other students at college
11c. Quality of relationship with administrative personnel at college
13d2. Satisfaction: Peer or other tutoring
13h2. Satisfaction: Computer lab
EDUCATIONAL & PERSONAL GROWTH
12b. Contribution of experience at college to acquisition of job or work-related knowledge and skills
SCCC Mean Item Scores Below Mean Scores for All Participating Colleges – All Participants (Cont’d)
QUALITY OF Below the Mean for All Participating Colleges
STUDENT SERVICES
13h1. Frequency: Computer lab
13a2. Satisfaction: Academic advising/planning
13c2. Satisfaction: Job placement assistance
13d2. Satisfaction: Peer or other tutoring
13g2. Satisfaction: Financial aid advising
13h2. Satisfaction: Computer lab
13h3. Importance: Computer lab
SCCC Mean Item Scores Above/Below Mean Scores for All Participating Colleges – Full-time and Part-time Participants
Above the Mean for All Participating Colleges
WEEKLY ACTIVITIES Part- Time
Full- Time
10b. Working for pay *
Below the Mean for All Participating Colleges
COLLEGE ACTIVITIES Part- Time
Full- Time
4a. Asked questions in class or contributed to class discussion *
4c. Prepared two or more drafts of a paper or assignment before turning it in *
4e. Came to class without completing readings or assignments *
4g. Worked with classmates outside of class to prepare class assignments *
4m. Talked about career plans with instructor or advisor *
4o. Received prompt feedback (written or oral) from instructors on performance *
7. Extent to which examinations have challenged you to do your best work *
SCCC Mean Item Scores Below Mean Scores for All Participating Colleges – Full-time and Part-time Participants (Cont’d)
Below the Mean for All Participating Colleges
OPINIONS ABOUT SCHOOL Part- Time
Full- Time
9a. College encourages you to spend significant amounts of time studying *
9f. College encourages use of computers in academic work *
9g. College emphasizes providing financial support needed for education * *
WEEKLY ACTIVITIES Part- Time
Full- Time
10a. Preparing for class (studying, reading, writing, rehearsing, doing homework, or other activities related to your program)
*
QUALITY OF RELATIONSHIPS Part- Time
Full- Time
11a. Quality of relationship with other students * *
11b. Quality of relationship with instructors *
11c. Quality of relationship with administrative personnel * *
SCCC Mean Item Scores Below Mean Scores for All Participating Colleges – Full-time and Part-time Participants (Cont’d)
Below the Mean for All Participating Colleges
EDUCATIONAL & PERSONAL GROWTH Part- Time
Full- Time
12b. Contribution of college to acquisition of job or work-related knowledge and skills
*
COLLEGE EXPERIENCES Part- Time
Full- Time
15. Friends supportive of your attending this college *
SCCC Mean Item Scores Below Mean Scores for All Participating Colleges – Full-time and Part-time Participants (Cont’d)
Below the Mean for All Participating Colleges
STUDENT SERVICES Part- Time
Full- Time
13c1. Frequency: Job placement assistance *
13d1. Frequency: Peer or other tutoring *
13h1. Frequency: Computer lab * *
13a2. Satisfaction: Academic Advising/Planning * *
13b2. Satisfaction: Career Counseling *
13c2. Satisfaction: Job placement assistance *
13d2. Satisfaction: Peer or other tutoring * *
13e2. Satisfaction: Skill labs (writing, math, etc.) *
13g2. Satisfaction: Financial aid advising * *
13h2. Satisfaction: Computer lab * *
13i2. Satisfaction: Student organizations *
13k2. Satisfaction: Services to students with disabilities *
13h3. Importance: Computer lab * *
Mean Item Score Comparisons
Comparison with Extra Large Colleges
SCCC Mean Item Scores Above/Below Mean Scores for Extra Large Colleges – All Participants
Above the Mean for Extra Large Colleges
No items above the mean
Below the Mean for Extra Large Colleges
STUDENT SERVICES
13h1. Frequency: Computer lab
13d2. Satisfaction: Peer or other tutoring
13h2. Satisfaction: Computer lab
13h3. Importance: Computer lab
SCCC Mean Item Scores Above the Mean Scores for Extra Large Colleges – Full-time and Part-time Participants
Above the Mean for Extra Large Colleges
WEEKLY ACTIVITIES Part- Time
Full- Time
10b. Working for pay *
SCCC Mean Item Scores Below the Mean Scores for Extra Large Colleges – Full-time and Part-time Participants
Below the Mean for Extra Large Colleges
COLLEGE ACTIVITIES Part- Time
Full- Time
4c. Prepared two or more drafts of a paper or assignment before turning it in *
4e. Came to class without completing readings or assignments *
4g. Worked with classmates outside of class to prepare class assignments *
4o. Received prompt feedback (written or oral) from instructors on your performance *
4u. Skipped class *
WEEKLY ACTIVITIES Part- Time
Full- Time
10a. Preparing for class (studying, reading, writing, rehearsing, doing homework, or other activities related to your program)
*
SCCC Mean Item Scores Below the Mean Scores for Extra Large Colleges – Full-time and Part-time Participants (Cont’d)
Below the Mean for Extra Large Colleges
STUDENT SERVICES Part- Time
Full- Time
13d1. Frequency: Peer or other tutoring *
13h1. Frequency: Computer lab * *
13c2. Satisfaction: Job placement assistance *
13d2. Satisfaction: Peer or other tutoring *
13e2. Satisfaction: Skill labs (writing, math, etc.) *
13h2. Satisfaction: Computer lab *
13h3. Importance: Computer lab * *
Mean Item Score Comparisons
Comparison with SUNY Consortium
SCCC Mean Item Scores Above/Below the Mean Scored for SUNY Consortium – All Participants
Above the Mean for SUNY Consortium
WEEKLY ACTIVITIES
10b. Working for pay
Below the Mean for SUNY Consortium
STUDENT SERVICES
13h1. Frequency: Computer lab
13a2. Satisfaction: Academic advising/planning
13d2. Satisfaction: Peer or other tutoring
13g2. Satisfaction: Financial aid advising
13h2. Satisfaction: Computer lab
13h3. Importance: Computer lab
SCCC Mean Item Scores Above the Mean Scores for SUNY Consortium – Full-Time and Part-time Participants
Above the Mean for SUNY Consortium
WEEKLY ACTIVITIES Part- Time
Full- Time
10b. Working for pay *
STUDENT SERVICES Part- Time
Full- Time
13b3. Importance: Career counseling *
SCCC Mean Item Scores Below the Mean Scores for SUNY Consortium – Full-time and Part-time Participants
Below the Mean for SUNY Consortium
COLLEGE ACTIVITIES Part- Time
Full- Time
4m. Talked about career plans with an instructor or advisor *
4o. Received prompt feedback (written or oral) from instructors on your performance *
4u. Skipped class *
STUDENT SERVICES Part- Time
Full- Time
13h1. Frequency: Computer lab * *
13a2. Satisfaction: Academic advising/planning * *
13g2. Satisfaction: Financial aid advising *
13h2. Satisfaction: Computer lab *
13h3. Importance: Computer lab *
CCSSE Benchmarks
• Five composite indices composed of conceptually related items on the CCSSE instrument
• Encompass 38 engagement items that reflect many of the most important aspects of the student experience
• The benchmarks are:• Active and Collaborative Learning• Student Effort• Academic Challenge• Student-Faculty Interaction• Support for Learners
CCSSE Benchmarks (Cont’d)
Active and Collaborative Learning
• Composed of 7 items• Sample Items:
• During the current school year, how often have you asked questions in class or contributed to class discussions?
• During the current school year, how often have you made a class presentation?
CCSSE Benchmarks (Cont’d)
Student Effort
• Composed of 8 items• Sample Items:
• During the current school year, how often have you prepared two or more drafts of a paper or assignment before turning it in?
• During the current school year, how often have you used peer or other tutoring?
CCSSE Benchmarks (Cont’d)
Academic Challenge
• Composed of 10 items• Sample Items:
• During the current school year, how often have you worked harder than you thought you could to meet an instructor’s standards or expectations?
• How much does your coursework at this college emphasize synthesizing and organizing ideas, information, or experiences in new ways?
CCSSE Benchmarks (Cont’d)
Student-Faculty Interaction
• Composed of 6 items• Sample Items:
• During the current school year, how often have you used email to communicate with an instructor?
• During the current school year, how often have you talked about career plans with an instructor or advisor?
CCSSE Benchmarks (Cont’d)
Support for Learners
• Composed of 7 items• Sample Items:
• How much does this college emphasize providing the support you need to help you succeed at his college?
• How much does this college emphasize providing the financial support you need to afford your education?
CCSSE Benchmarks (Cont’d)
SUNY Extra-Large 2009 CCSSE
Consortium Colleges* Cohort(N=29) (N=58) (N=663)
46.4 Benchmark Score 48.7 49.5 50.0Score Difference -2.3 -3.1 -3.6
47.3 Benchmark Score 49.8 49.0 50.0Student Effort Score Difference -2.5 -1.8 -2.7
50.0 Benchmark Score 50.6 49.7 50.0Academic Challenge Score Difference -0.6 0.3 0.0
46.3 Benchmark Score 51.4 48.0 50.0Student-Faculty Interaction Score Difference -5.1 -1.7 -3.7
48.3 Benchmark Score 49.9 48.7 50.0Support for Learners Score Difference -1.6 -0.4 -1.7
*Spring 2009 head count of 15,000 or more.
Active and Collaborative Learning
All Students
Benchmark SCCC
Comparison Group Statistics
CCSSE Benchmarks (Cont’d)
SUNY Extra-Large 2009 CCSSE
Consortium Colleges* Cohort(N=29) (N=58) (N=663)
48.2 Benchmark Score 51.7 54.9 55.8Score Difference -3.5 -6.7 -7.6
48.3 Benchmark Score 52.1 54.3 54.9Student Effort Score Difference -3.8 -6.0 -6.6
51.9 Benchmark Score 53.2 55.1 55.1Academic Challenge Score Difference -1.3 -3.2 -3.2
49.6 Benchmark Score 54.8 53.2 55.7Student-Faculty Interaction Score Difference -5.2 -3.6 -6.1
50.5 Benchmark Score 52.5 52.0 53.6Support for Learners Score Difference -2.0 -1.5 -3.1
*Spring 2009 head count of 15,000 or more.
Full-Time Students
Benchmark SCCC
Comparison Group Statistics
Active and Collaborative Learning
CCSSE Benchmarks (Cont’d)
SUNY Extra-Large 2009 CCSSE
Consortium Colleges* Cohort(N=29) (N=58) (N=663)
43.8 Benchmark Score 44.7 46.3 46.4Score Difference -0.9 -2.5 -2.6
45.9 Benchmark Score 46.7 45.8 47.0Student Effort Score Difference -0.8 0.1 -1.1
47.3 Benchmark Score 47.2 46.5 46.5Academic Challenge Score Difference 0.1 0.8 0.8
41.7 Benchmark Score 47.1 44.9 46.8Student-Faculty Interaction Score Difference -5.4 -3.2 -5.1
45.3 Benchmark Score 46.6 46.7 48.3Support for Learners Score Difference -1.3 -1.4 -3.0
*Spring 2009 head count of 15,000 or more.
Part-Time Students
Active and Collaborative Learning
Comparison Group Statistics
Benchmark SCCC
CCSSE Benchmarks (Cont’d)
Full-time Part-timeBenchmark Score 48.2 43.8
Learning Score Difference -4.4
Benchmark Score 48.3 45.9
Student Effort Score Difference -2.4
Benchmark Score 51.9 47.3
Academic Challenge Score Difference -4.6
Benchmark Score 49.6 41.7
Student-Faculty Interaction Score Difference -7.9
Benchmark Score 50.5 45.3
Support for Learners Score Difference -5.2
Active and Collaborative
SCCC Students
Benchmark
Conclusions: Areas that Need Addressing
Academic & Student Services in the following areas:– Academic Advising/Planning– Tutoring– Financial Aid Advising– Computing Labs
Conclusions: Areas that Need Addressing (Cont’d)
Faculty-Student Interaction Active and Collaborative Learning Student Effort
Part-time Students
Next Steps
Additional Research– Student Focus Groups– Best Practices
Action– Faculty & Staff Forums to Discuss Results
(Predicted vs. Actual Responses)– Work Teams to Focus on Key Areas
Results of the Spring 2009 CCSSE Administration
Questions?