Results

Mentor Feedback Description & Procedure Background

Results

Conclusion

The current paper system for nurse mentors to provide feedback to nursing students is cumbersome and produces unsatisfactory results. Systematic feedback using the paper format has been sporadic, non-specific and typically not targeted to major clinical outcomes for which the student is responsible. We sought to improve the process by which data were collected and used for student feedback.

This pilot project showed an effective approach for delivering a digital feedback tool to busy nurse mentors.

Students often are unable to respond to generalized feedback, however, specific feedback linking clinical behaviors to clinical outcomes provides a systematic approach. This supports a cognitive behavioral framework.

This approach has the potential to provide substantive formative feedback which students may use to improve clinical performance.

Staff nurse mentors from 8B collaborated with faculty to develop and test an online student nurse feedback tool for ease of use for nurse mentors and for student learning and satisfaction. Substantive feedback and practical use was assessed in order to improve the process of feedback and evaluation of students during clinical experiences.

Clinical nurse mentors were given a link to a survey to give feedback on student performance. Sample student results:

Cognitive Behavioral Intervention

Self-RegulatoryActivities**

Goal SelectorCognition Reference

ComparatorFeedback

Cognitive Representations

Active Personal/ Health System Involvement

(positive support & modeling)

Outcome Expectations(strengthen benefits &

decrease barriers)

BEHAVIORS(Professional Domains)

OUTCOMESSelf-confidence

Cognitive representations

A convenience sample was used to evaluate electronic feedback in this pilot feasibility project.. A total of 172 surveys were taken by nurse mentors with an average of approximately 5 surveys per student across all semesters. The Qualtrics Survey software © was used to deliver and collect the survey results. The survey was used by nurse mentors to give feedback on 36 nursing students across 2 semesters.

Primary Objective

Conceptual Framework

Sample, Design & Methods

Conclusions & Implications

Figure 1. Sample Mentor Comments

Developing Meaningful Student Clinical Feedback: The Role of Clinical Mentors Elizabeth J. Brough, RN, PhD1, Mao Yang, RN, BSN2, Valerie Preiser, RN, BSN2

1 School of Nursing, University of Michigan, Ann Arbor, MI, 2 University of Michigan Health System, 8B Nursing, Ann Arbor, MI

Nurse and student satisfaction improved. Students found the feedback valuable at both

midterm and at final regarding performance. Students said the clinical feedback showed specific

areas to focus on for improvement. Nurses reported they generally preferred the online

survey to the paper one.

Domain: Safety - Medication Category

(M. Scisney-Matlock, PhD., 2010)

The average time to complete the surveys was between 4 and 5 minutes.

Despite busy schedules, 2/3 of nurse mentors provided additional comments.