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Results from the Member Survey 2013

Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

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Page 1: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

Results from the

Member Survey

2013

Page 2: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

Member Survey 2013

Positive• 80% satisfaction level with

ERRIN• Positive view of Working

Groups• Positive view of ERRIN

events• Size of offices

Challenges• Website – more

communication work needed

Page 3: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

1 4 8%

2 6 11%

3 5 9%

4 3 6%

5 5 9%

>5 30 57%

How many people work in your office?

53 respondents53 respondents

Page 4: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

0 4 8%

1 12 23%

2 15 28%

3 2 4%

4 8 15%

5 5 9%

>5 7 13%                                                                                                                    

In how many ERRIN Working Groups are you actively participating?

Who do you liaise with most in your region?

Page 5: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

• “We personally have opted for a very regional collaboration structure and therefore found ERRIN to be a very appropriate tool for the development of networking events and joint projects (regions of knowledge program for example).”

• “We contributed to the establishment of ERRIN for the simple reason that we felt the network could offer a valuable contribution to the work of regional and local representations in Brussels on the wide variety of themes that address technology, innovation and R&D. We remain convinced of the use of the network for this purpose.”

• “It is an excellent forum to work with other regions, exchange information, etc.”

• “For prompt information on EU strategies, documents etc., access to potential partners for EU projects, and exchange of good practices with other regions and their stakeholders.”

• “To raise our profile in Europe, stay up to date on European policy and funding excellent possibility of networking”

Page 6: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

1 14 26%

2 28 53%

3 6 11%

4 5 9%

5 0 0%                                                                                                                   

How satisfied are you with the ERRIN membership?

Ability to access good networks and make good contacts

1 11 21%

2 26 49%

3 13 25%

4 3 6%

5 0 0%

Page 7: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

1 8 15%

2 26 49%

3 14 26%

4 4 8%

5 1 2%

How satisfied are you with the level and quality of overall communications?

Page 8: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

How satisfied are you with the contact towards the ERRIN secretariat?

By email By phone

Page 9: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

News on the Working GroupsWorking Group information sessions

Quantity of ERRIN WG meetings Quality of ERRIN WG meetings (content, speakers, organisation)

Page 10: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

Working Group project brokerage sessions?

How satisfied are you with the following services?

Partnership searches?

Funding fact sheets?

Page 11: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

How satisfied are you with the specific ERRIN products

The new website in general?

Funding fact sheets?

to find the information you need on the website?

How easy is it for you..

to upload information on the website yourself?

Page 12: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

How satisfied are you with the specific ERRIN products

How often do you consult.. the e -alert?

the website?

the e -alert?

Page 13: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

How satisfied are you with the..

ERRIN events?

quantity of ERRIN events?

quality of ERRIN events (content, speakers, organisation)?

Page 14: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

How often do you attend WG meetings and other open ERRIN events?

Open ERRIN eventsWG meetings

Page 15: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

Overall very positive, high level of satisfaction among members.

Website: Future action steps

•Website survey• Determine the issues

•Website surgery • Drop in between the 8th and 19th July from

17.00 to 18.00 at the ERRIN Office

•Meeting with website provider• Quick fixes• Other modifications (based on survey and

surgery)

Page 16: Results from the Member Survey 2013. Member Survey 2013 Positive 80% satisfaction level with ERRIN Positive view of Working Groups Positive view of ERRIN

for listening

3 rue du LuxembourgB-1000 Brussels

Tel +32 2 503 3554

www.errin.eu@ERRINNetwork

ERRINNetworkERRIN Group

Marco CantonCommunication & Project [email protected]

Andrea LagundzijaMember Relations [email protected]

Anett RuszanovProjects [email protected]

Richard [email protected]