Rest Assured ProgrammeHere at the Dingle Skellig Hotel we pride ourselves on being a place you can relax, unwind, and spend time together. We now also have the safety and health of both our staff and you our guests as priority. Our commitment to you and to our teams within the hotel, is to ensure the highest of standards in place.

If you are not resident in the Island of Ireland and are travelling from overseas you are required to complete a COVID-19 Passenger locator form which is available from www.gov.ie Failure to do so in an offence. On check in we will ask you to sign confirmation that you have adhered to the current government guidelines for 14 days after your arrival to the country. To ensure the highest of safety standards, we are not offering the option of self isolating at our hotel.

If you are arriving into Ireland from overseas you are required to complete a COVID-19 Passenger locator form which is available online from www. gov.ie. Failure to do so is an offence. You are also asked to self isolate for 14 days which means staying indoors and completely avoiding contact with other people.

We have created our Rest Assured Programme to assure you of our commitment to your safety and to inform you of important guest information in advance of your arrival.

Please take your time to read our guidelines and if you have any queries at all please feel free to contact our reservation team on reservations@dingleskellig.com

By confirming your reservation you accept and agree to our set of guidelines.

We look forward to welcoming you to the Dingle Skellig Hotel.

Graham Fitzgerald__________________

Graham Fitzgerald General Manager

Your ArrivalThere are visible notices and sanitising stations at the entrance to the hotel. All brochures and information leaflets have been removed from our public areas. Porterage will be available on request and we are unable to offer luggage storage facilities.

Check In and Check OutHand sanitisers are available on arrival to the hotel and we ask that you please observe social distancing while in the hotel and children are supervised at all times. We have installed safety screens at reception and our reception area will be clearly marked out with ropes and signage. We ask that only one member of your group to approach the front desk at a time.

We will require a pre authorisation of the card you will be using to settle your bill. Credit Card terminals will be sanitised after each transaction. We will not offer a registration card to complete. We will ask you on arrival to reserve your breakfast time with us.

In order to ensure social distancing and reduce wait times on check-out, guests are welcome to settle their account in the evening before they depart where possible. Please call to reception between 8pm and 10pm. Our check out process has also slightly changed, if you have not paid for your stay on check in, we ask that only one member of your group approach the desk and we will process your checkout. We will have a return key box at reception where we ask you to return your key if you have paid for your stay in advance. We will gladly email your room receipt to you on request.

Lifts and Public Areas During your stay we ask that you only use the lift with members of your own group. The lift buttons will be sanitised regularity during the day. There is also a sanitising station at the entrance to each lift for your use. Please observe social distancing and hand and respiratory hygiene during your stay. We have dedicated sanitising staff to wipe down all touch points in all public areas throughout the day.

During Your Stay

Guest Room ServicingA selection of items will be removed from our guest rooms during this time. This includes throws, cushions, pens, tea and coffee making facilities and guest room directories. There will be disposable individually wrapped glasses in your room.

To ensure our guest and staff safety and to limit the times that we enter your room, we are altering the number of times we service your guestroom. Only if staying 4 nights or more your room will be serviced at least once during your stay.

Our accommodation team have been allocated more time to deep clean our rooms after departure and to ensure that all of our strict guidelines are adhered to. Staff will wear appropriate PPE at all times during cleaning of our guest rooms. The rooms will be ventilated during servicing. Disinfectant sprays and wipes will be used to clean all hard surfaces including telephones, remote controls and switches.

All of our towels are washed at 60-90 degrees. Our linen company return our linen packed and laundered to a very high standard. Accommodation trolleys will be disinfected regularly and limited to use by team members per shift. Our Accommodation manager/supervisor will then recheck each guest room after deep cleaning.

Food and Beverage Services We are operating a full reservation service for our dining here at the hotel to ensure contact tracing. While staying with us, reservations are now required for all dining options including breakfast. Our menus are also available on our website.

If you are not a resident you are most welcome to dine with us. Reservations are required in advance.

Breakfast is served in The Coastguard Restaurant and The Binn Bán Brasserie between 8am and 11am and is only available by reservation. You will be allocated a 45 minute time slot.

We have reconfigured our seating to allow for social distancing between tables and will be offering table service only for food and beverage. There are sanitising stations at the entrance to all of our dining areas and we request that you please use them on during your time at the hotel. Our menus are also available on our website if you would prefer to view on your mobile device. Tables are wiped down with single use sanitising wipes after you leave.

We encourage contactless payment and room charging where possible.

Families As an award winning family hotel, we understand how important your enjoyment and safety as a family is while away. Children are always welcome at the hotel and to ensure safety we ask that you ensure the supervision of your children at all times.

Please note that children will need to be supervised at all times by an adult and will need to sit with an adult at meal times. To ensure all guest and staff safety and comfort we kindly request that you pay particular attention to our public areas and that children are supervised at all times in hotel corridors and all public area.

Our junior evening meals will be served each evening in the Coastguard Restaurant from 5.30pm to 6.00pm. Please book on arrival.

Our kids club which is suitable for 4- 12 year olds will be running 7 days a week, with a morning and evening session. Pre booking at least 24 hours in advance is required as places are now limited to ensure all social distancing and best practice is observed. **Due to the revised restriction on numbers, from Tuesday July 21st we cannot guarantee space on each of our evening sessions. During your stay we can only offer you one session per day to each family (morning one day and evening on the next day). This is to ensure that all families have the same opportunity to avail of this facility.

Our fully supervised kids club will be operating a schedule of fun events including Marine Workshops, Cooking with Chef and STEM workshops – all newly designed to ensure our younger guests enjoy a holiday to remember and offer a safe experience. The events will be in our Skellig Suite which is our large banqueting room offering extensive space. Children will be allocated a station where they will then enjoy the experience on offer. A full programme of events is available on check in.

Due to social distancing compliance our Teen Klub Room and Movie room are closed at present.

Our leisure club is also operating a pre booking system. After check in, we request that you book your family time slot in with us to assist us with our new procedures. Slots are allocated in blocks of 45mins. Children are welcome in the Pool before 9pm Monday to Friday and before 8pm Saturdays, Sundays and Bank Holidays.

Spa Services We are offering an extensive list of Spa treatments which are performed to the highest of hygiene and safety standards. Spa treatments and access to our Spa is now available by pre booking only for non residents and residents. We are open 7 days a week from 10am and treatments will need to be reserved in advance. On arrival to the Spa you will be asked to complete an enhanced questionnaire which includes confirmation that if you have travelled from outside the Island of Ireland, you confirm to have undertaken the current government guidelines in regard your movements for a 14 day period after your arrival to the country. If not we will have to reschedule your appointment.

Our relaxation suite is open to spa guests with booked treatments and we request that you adhere to social distancing. Our Hot tub, Sauna and Steam room are not in service at this time.

Our therapists will be wearing visors and disposable aprons during treatments and have been fully trained on our policies and practices under our Rest assured programme. We will maintain sterilisation and hygiene practices throughout the day to ensure your health and safety. As we are physically distancing our guest numbers within the relaxation suite in The Peninsula Spa will be limited.

Leisure Club Swimming Pool and GymTo ensure the highest of safety and standards, we are limiting numbers at our facilities at any one time. To assist us with this, pool and gym times will need to be made after check in to the hotel and you will then be allocated a 45min time slot. The facilities will be open 7 days a week 7am to 10pm Monday to Friday and 8am to 8pm Saturdays, Sundays and Bank Holidays.

Our staff will sanitise all areas on a regular basis and request that you observe social distancing at all times. Chlorine checks have been increased and chlorine is maintained at a level of 1.5ppm and 2.0ppm.

Thank you for your support and assistance on ensuring the highest of safety standards here at the hotel while you visit.

Thank you for your support and assistanceon ensuring the highest of safety standards

here at the hotel while you visit.

Dingle, Co.Kerry | Tel: +353 (0)66 915 0200E: reservations@dingleskellig.com | www.dingleskellig.com