Embed Size (px)
Citation preview
Relation Identifier 0.1 Draft
Responsible Business - Integrity & Transparency
A Journey from Resistance to Engagement
Michaela Ahlberg Chief Ethics & Compliance Officer TeliaSonera
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Kazakhstan Azerbaijan Georgia Moldova Uzbekistan Tajikistan Nepal Estonia Sweden0
10
20
30
40
50
60
70
80
90
100
Voice and Accountability Political Stability and Absence of Violence/Terrorism Government Effectiveness Regulatory Quality Rule of Law Control of Corruption
Sc
ore
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Commitment to Responsible Business
• Anti-corruption
• Freedom of Expression
• Customer Privacy
• Occupational Health and Safety
• Sustainability in The Supply Chain
• Environmental Responsibility
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
• Designed to follow international standards for an effective, adequate and achievable compliance program.
• All focus areas report according to the Compliance framework to ensure consistency in policy implementation and follow-up.
• The Group E&C Office is responsible for driving the work - the line organisation is responsible for practical implementation and application.
Compliance Framework- a Structured Approach
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Tone From the Top and Management Oversight
Group GRECGroup Executive management
Regional GRECRegional management
Country GRECCountry management
Implementation and roll-out
Follow-up and Compliance
GREC = GovernanceRiskEthics Compliance
TS BoardSustainability and Ethics Committee
Escalation and report
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Third Party Management Steps: Compliance Perspective
Third party engagement
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Three Basic Questions
Is it being applied in good faith
Does it work
Is the program
well designed
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Integrated Compliance
Resistance
Acknowledgement
Engagedcompliance
Cooperation
Acceptance
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
Training and Effective Communication
•New Code of Conduct
•New Policy Management
Training based on:
•Ethical dilemmas
•Ethical decision-making
•Leadership
OpenSustainabilityPresentation
Stockholm8 April, 2015
#TeliaSonera @TeliaSoneraAB
