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Get to know all your plan offers to
help you choose wisely and live healthy
Resource Guidefor your ActiveCare 2 Plan
ActiveCare 2 Plan i
TABLE OF CONTENTS
3 LIVE HEALTHY!
3 100%preventivecarebenefits4 Join the Live Healthy America Challenge
5 BEGINNING RIGHT® MATERNITY PROGRAM
7 GETTING STARTED WITH YOUR ACTIVECARE 2 PLAN
7 Aetna ID card7 Out-of-pocket maximum
8 MEET AETNA
8 Aetna Health Concierge9 Aetna Navigator®10 Apps
11 YOUR PRESCRIPTION DRUGS
11 Caremark12 Fillingyourprescriptions
13 REACH YOUR WELLNESS GOALS
13 SimpleStepsToAHealthierLife®14 AetnaHealthConnections15 AetnaCareAdvocateTeam(CAT)15 Caremarkhealthandwellnesstools
16 SAVE WITH YOUR ACTIVECARE 2 PLAN
16 Know where to go16 Findandcomparecosts17 Talktoadoctorornursefromhome17 AetnaDiscounts
18 CONTACTS FOR HELP AND INFORMATION
19 ACTIVECARE 2 PLAN HIGHLIGHTS
iiActiveCare 2 Plan
ActiveCare 2 Plan1-800-222-9205—TRS-ActiveCareCustomerService
1-800-628-3323—TTYnumber
•Option1—Aetna(medical)8a.m.–6p.m.CT(Mon.–Fri.)
•Option2—Caremark(prescriptiondrug)24hoursaday,7daysaweek
ActiveCare 2 Plan 3
LIVE HEALTHY!
YourActiveCare2planismorethanjustbenefits.It’saresourceforhealthierliving,with tools,servicesandprogramstohelpyouandyourfamilyachieveyourwellnessgoals. Weinviteyoutolearnaboutwhat’savailabletohelpyoubethehealthiestyoucanbe.
Take advantage of your plan’s 100% covered preventive care benefitsGetroutinephysicalexamsandscreeningsthathelpcatchproblemsearly.They’recovered at100%—withnodeductible—whenyouusein-networkproviders.Examplesofpreventivecareincluderoutinescreenings,vaccinesandcheckupsforadultsandchildren,aswellascounselingtopreventillnesses,diseaseandotherhealthproblems.Theyalsoincludewomen’spreventivecareservices,suchascheckups,contraception,prenatalcare,lactationcounselingandmore.Forafulllistofcoveredpreventivecareservices,pleaserefertotheTRS-ActiveCareBenefitsBookletatwww.trsactivecareaetna.com.
benefitsTRS-ActiveCare
Everything you need to know about ActiveCare 1-HD, Select,
and 2 Health Plans
Effective September 1, 2016
booklet
ActiveCare 2 Plan 4
Live healthier 4 ways
1. Exercise regularly. Get30minutesofmoderate-levelactivitymostdays.
2. Quit smoking.Thehealthbenefitsbeginalmostimmediately.
3. Eat more fruits and vegetables. Shootfor5to9servingsdaily.
4. De-stress. Taketimeeachdaytomeditate,doyogaorsimplysitanddonothing.
Join the Live Healthy America Challenge Live Healthy Americaisan8-weekchallengebroughttoyoubyTRS-ActiveCareandAetna,andopentoanyTRSemployeeenrolledinaTRS-ActiveCaremedicalplan.Whenyoujoin,youcanputtogetherateamof2to10peopleorparticipateasateamofone.You’lltakepartinteamactivitiesandworkouts,settinggoalsandtrackingactivityminutesand/orweightlosssuccesses.You’llmakepositivechangesinyourhealthandlifeasyoutrackyourprogressdailyorweekly.
Bestofall,youcanwinprizesforyourteamandyourschool.Tolearnmoreandjointhechallenge,visitwww.trsactivecarelivehealthychallenge.com.
ActiveCare 2 Plan 5
BEGINNING RIGHT MATERNITY PROGRAM
Get your baby off to a healthy startYourActiveCare2plancanhelp.It’sanimportanthealthandwellnessresourceforyouandyour family–rightfromtheverybeginningoflife.
Coverage for your newbornThefirstweeksafteranewbabyarrivesareabusytime.Soit’sgoodtoknowthatyourActiveCare2 planwillautomaticallyprovidemedicalcoverageforyournewbornforthefirst31daysfollowing his/herdateofbirth.Youmustenrollyourchildwithin31daysafterhis/herdateofbirth.
Understanding your family benefitsIfyouwereenrolledasan“employeeonly”or“individual”beforethebirthofyourchild,yourcoveragestatuswillchangeonceyourchildisenrolled.Yourmonthlycontributionswillchange.Toseeyour familybenefits,gotowww.trsactivecareaetna.comandclick“2016-2017BenefitsBooklet.”
ActiveCare 2 Plan 6
Join the Beginning Right® Maternity Program Availabletoyouoryourcovereddependent,theBeginningRightMaternityProgramcanhelpgiveyourbabyahealthierstartinlife.Theprogramoffers:
• One-on-onesupportviaphonefromanobstetricallytrainednursewhocanprovideinformation,adviceandanswersonpregnancyandnewborn-relatedissuesandconcerns.
• APregnancyRiskSurveytohelpidentifyhealthissuesthatneedspecialattention.• APregnancyHandbook(availableinEnglishorSpanish)withhelpfulinformation,
resourcesandtipsforahealthierpregnancyandhealthierbaby.
Get your $100 Babies “R” Us® gift card:WhenyouoryourcovereddependentjoinsBeginningRightandcompletestheprogram(includingonepost-partumcallfromaprogramnurse),a$100giftcardfromBabies“R”Uswillbemailedtoyourhome.
TO GET STARTED: Call 1-800-272-3531orvisit www.trsactivecareaetna.com and log in to AetnaNavigator,thenclick“HealthPrograms”atthetopofyourhomepage.
ActiveCare 2 Plan 7
GETTING STARTED WITH YOUR ACTIVECARE 2 PLAN
HereareafewtipsandreminderstohelpasyougetstartedwithyourActiveCare2planforthe 2016–2017planyear.
Your Aetna ID cardYourAetnaIDcardisafamilycard;uptofivefamilymembersarelistedonthecard.Ifyouhavemorethanfourdependents,youmayhavereceivedanadditionalcardthatshowstheotherdependents.
Ifyouneedadditional,temporaryorreplacementcards,callTRS-ActiveCareCustomerService at 1-800-222-9205.
About the out-of-pocket maximumDesignedtoprotectagainstveryhighmedicalexpenses,theout-of-pocketmaximumlimitswhat youmustpayoutofyourownpocketforcareeachyear.
• The individual out-of-pocket maximum, $6,850,appliestoeachfamilymembercoveredbytheplan.Onceafamilymember’sexpensesreachhis/herindividualout-of-pocketmaximum,anyremainingexpensesarepaidat100%fortherestoftheyearforthatmember.
• Eachfamilymember’sexpensesaccumulatetowardthe family out-of-pocket maximum, $13,700.Oncetheout-of-pocketexpensesofanycombinationoffamilymembersaccumulatetothefamilyout-of-pocketmaximum,allfamilymemberswillbeconsideredtohavemettheirout-of-pocketmaximum.
ActiveCare 2 Plan 8
MEET AETNA
YourActiveCare2medicalplanisadministeredbyAetna.Aetnaoffersawiderangeofresources andservices—fromanationalprovidernetwork,tothelatestonlinetoolsandmobileapps,tothe servicesofaHealthConcierge.
There’salottoknowaboutyourplanandwhatitcandoforyouandyourfamily.
Usethesetwoimportantresourcestogetthemostoutofyourplanbenefits,servicesandprograms.
Call the Aetna Health Concierge – 1-800-222-9205For benefits and health care answers
Whenyouneedaquickanswer,someonetoexplainyourbenefitsorhelpgettingtherightcare,youhaveanadvocatededicatedtoyourhealthcareneeds.TheAetnaHealthConciergeisabenefitsandhealthexpertwhocanhelpyoubetterunderstandthedifferentpartsofyourplan.Callwithyourquestionsandlearnmoreaboutbenefits,providers,services,programsandtools.YourAetnaHealthConciergecanevenhelpyoufindtherightdoctorforyourconditionorproblem,andmakeanappointment.
Aetna Health Concierge 1-800-222-9205, option 5 Monday through Friday, 8 a.m. to 6 p.m.
ActiveCare 2 Plan 9
Register with Aetna NavigatorFor access to a world of online resources
AsanActiveCareparticipant,youwillhaveaccesstoonlinetools,providerlookups,costestimates andmuchmoreatAetnaNavigator,yoursecurememberwebsite.Itallstartswhenyouregister. Here’show:
• Have your Aetna member ID card ready• Visitwww.trsactivecareaetna.comandclick“LogIn/Register”onthehomepage• Followthesimpleprompts• Createyourusernameandpassword• Provideavalidemailaddressandagreetoreceiveelectronicinformationsothatyou
willstayuptodateoncoverageandclaimdetails
Need help registering?Usethe“AskAnn”linktoregister,retrieveapasswordandfind yourwayaroundthesite.
Onceyouareregistered,youcanvisitthewebsite24/7to:
• Confirmfamilymemberscoveredunderyourplan• Checkbenefitsandclaims• PrintanIDcard• Getcostestimatesformedicalproceduresandtreatments• TaketheHealthAssessment• ViewyourPersonalHealthRecord(PHR)• Usethe“ContactUs”linkonanypagetoemailAetnaMemberServices• GetstartedwithAetnawellnessprogramsanddiscounts
ActiveCare 2 Plan 10
Youcanalso:
Look up in-network providers. UseDocFind®,theonlineproviderdirectory,tofindin-network primarycaredoctors,specialists,urgentcarefacilities,hospitalsandmorenearyou.Goto www.trsactivecareaetna.comandclick“Findadoctororfacility”onthehomepage.Choosea providertypeorenteraname,specialty,procedureorconditioninthesearchbox.
REMEMBER: YoupaylessforcarewhenyouusedoctorswhobelongtotheAetnanetwork.Plus,they fileclaimsforyouandhandleanyadvanceapprovalsyoumayneedforcertaintypesofcare.Visitinganout-of-networkproviderforyourhealthcareneedscanhavesignificantfinancialimplicationsforyou.
Check your Personal Health Record (PHR).ThePHRisasecureonlinerecordofyourcare,withinformationgatheredfrommedicalandpharmacyclaims.Youcanseemedicalproceduresand servicesreceived,androutinecareprovided—bywhomandwhen.Youcanalsoenteryourowninformationsuchasprescriptionmedications,over-the-counterdrugsandnutritionalsupplements youuse.ThePHRalsoissuespersonalizedhealth-relatedalertsandrecommendations,andfeatureshealthandphysicalactivitytrackers.
Get the apps!
Aetna MobileletsyouuseamodifiedversionofAetnaNavigatoronyourmobiledevice.Finddoctors,showyourIDcard,checkclaims,contactMemberServicesandmore.TheAetnaMobileappworkswithAppleandAndroidmobiledigitaldevices.*
Getit:Text“Apps”to23862**ORvisitwww.aetna.com/mobile.iTriage®,tomakesenseofyourhealthcareoptions.Checkasymptom, lookupconditionsandprocedures,findtherightdoctororfacility,lookupERwaittimes,andmuchmore.Getit:TheappisfreeonGooglePlayTM or the App StoreSM.Youcanalsovisitwww.itriagehealth.com.Caremark app,forreal-time,secureaccesstoyourprescriptionsandpharmacyinformation.Youcanlookuppharmaciesnearyou,ororderprescriptionsusingmailorderservice,thencheckthestatusofyourorder.Youcanalsoviewyourpharmacyhistoryandcheckdrugcosts.UsetheapponyouriPhoneandAndroidphone.
Getit:Visitwww.caremark.com.Onthehomepage,lookfor“Checkoutourmobileapp!”andclick“Learnmoreandgettheappnow.”
Teladoc® app,totalktoaboard-certifieddoctor24/7/365.ThisappletsyouaccessallthebenefitsoftheTeladocserviceviaphone.Talktoadoctor anytime,anywhere.Turnto“SaveWithYourActiveCare2Plan”onpage16formoreaboutTeladoc.Getit:Visitwww.teladoc.com/mobileortext“GetStarted”to469-804-9918.TheMyQuestTM mobile app,toscheduleQuestDiagnosticsTMappointments,checklabresults,shareinformationandmore.AvailableforAppleandAndroiddevices.Getit:Downloadtheappatwww.questdiagnostics.com/myquest.
*AndroidandGooglePlayaretrademarksofGoogle,Inc.Apple,theApplelogoandiPhonearetrademarksofApple,Inc.,registeredintheU.S.andothercountries.AppStoreisaservicemarkofApple,Inc.
**Standardtextmessagingratesmayapply.
ActiveCare 2 Plan 11
YOUR PRESCRIPTION DRUGS
Meet CaremarkCaremarkistheadministratorofyourTRS-ActiveCarePlanprescriptiondrugbenefits.
ThroughCaremarkpharmacyservices,youcanordermaintenanceandspecialtymedicationsonlineor byphone,andhavethemdelivereddirectlytoyou.Youcanalsovisitwww.caremark.com/trsactivecare forhelpfulresourcesandinformation.
How to save on prescription drugs
Here are 4waystosaveonyourprescriptions:
1. Ask for generics first. Genericsarepharmaceuticallyandtherapeuticallyequivalentto brand-namedrugs,andcancostupto80%less.
2. Remember the preferred drug list. Ifagenericdrugisn’tavailable,askyourdoctortoprescribeadrugonyourplan’spreferreddruglist,ifappropriate.Youwillpaymorefora brand-name medication not onthepreferredlist.Gotowww.caremark.com/trsactivecare toseethepreferreddruglist.
3. Order 90-day suppliesofmaintenancemedicationstosavemoney.VisitaCaremarkRetail-PlusPharmacyorusetheCaremarkPharmacyformailservice.Youwillpaythesamecoinsuranceeitherway.Remember,ifyoufillmaintenanceprescriptionsatatraditionalnetworkpharmacy,youwillpaymoreforyourmedicationafterthefirstpurchase.
4. Fill short-term prescriptions(uptoa31-daysupply)ataCaremarkretailnetworkpharmacy.Youwillgenerallypaymoreforshort-termprescriptionsfilledoutsidetheCaremarkretailnetwork.
ActiveCare 2 Plan 12
Filling your prescriptionsWhereyoucanfillyourprescriptiondependsonwhetheryouneedashort-term,maintenance orspecialtymedication.
Short-term medications aregenerallytakenforalimitedtimeandhavealimitednumberofrefills; forexample,anantibiotic.YoucanfillprescriptionsforthesemedicationsatanypharmacyintheCaremarkretailnetwork.
• Choosefrommorethan64,000networkpharmaciesnationwide,includingindependentand chainpharmacies.
• Find a participating pharmacy at www.caremark.com/trsactivecare.
TIP: Toavoidclaimspaperwork,bringyourprescriptionIDcardalongwhenyoupickupyourprescription.UseapharmacyintheCaremarkretailnetworktosavemoney.
Maintenance medicationsaretakenregularlyforchronicconditionssuchashighbloodpressure, asthma,diabetesorhighcholesterol.YouwillgenerallysavemoneybyusingtheCaremarkPharmacy (formailorders)oraCaremarkRetail-PlusPharmacyfortheseprescriptions.
Youhaveachoiceof4easywaystostartfillingmaintenanceprescriptions:
1.BringyourprescriptiontoanyCaremarkRetail-PlusPharmacy—findoneat www.caremark.com.
2.Completeandreturnthemail-serviceorderformavailableatwww.caremark.com/trsactivecare.
3.UsetheFastStart® tool found on www.caremark.com.
4.CallFastStartat1-800-875-0867.
Specialty medicationsaredrugsusedtotreatcomplexconditionssuchascancer,growthhormonedeficiencyorhemophilia.Theymaybeinjected,infused,inhaledortakenorally,andmayrequire specialhandling.YoucanfillprescriptionsforspecialtymedicationsthroughCVSCaremarkSpecialtyPharmacy.Tolearnmoreandgetstarted,callCaremarkConnect®toll-freeat1-800-237-2767orvisitwww.caremark.com/trsactivecare.
ActiveCare 2 Plan 13
REACH YOUR WELLNESS GOALS
Takeadvantageofno-costprogramsandservicestoreachyourwellnessgoals,manageachroniccondition,stayhealthyduringpregnancyandmore.
Simple Steps To A Healthier Life Know your risks, improve your healthSimpleStepsToAHealthierLifeisanonlinehealthandwellnessprogramthatcanhelpyoureach goalssuchaslosingweight,eatinghealthierandevengettingabetternight’ssleep—stepbystep, atyourownpace.
Take the Health Assessment TheprogramstartswhenyoutaketheHealthAssessment,aquestionnairethatcoverstopicssuch ashealthhistory,lifestyleandhabits,andhealthscreenings.Injust15minutes,you’redone.
ActiveCare 2 Plan 14
Get a health report and an action planOnceyou’vecompletedyourHealthAssessment,youwillgetasecureemailwithyourpersonalized actionplan.Thisreportoutlinesyourpersonalhealthrisksbasedonyouranswerstothequestionnaire.Italsorecommendsonlinehealthcoachingprogramsyoucanfollowatyourownpacetoreachyourwellnessgoals.
Theprogramsinclude:
• Be Tobacco Free:Gethelptoquittobaccoandstayquit.• Blood Pressure in Check: Moveyour“numbers”intoahealthierrange.• Diabetes Life:Learneffectivewaystomanageyourconditionandenjoybetteroverallhealth.• Eat Healthier: “Tryon”andadoptbettereatinghabits.• Get Active: Putmorephysicalactivityintoeachday.• Healthy Back: Knowaboutbetterwaystopreventbackpain.• Heart-Healthy Cholesterol: Takestepstoachievehealthiercholesterollevels.• Living Well with Asthma: Developandpracticehealthyhabitsthathelpyoubreathebetter.• Sleep Well: Learnstepstotakeduringthedayforabetternight’ssleep.• Stress Less: Findhealthierwaystorespondtodailypressuresandstress.• Weigh Less: Takesmall,concretestepstoreachyourhealthyweight.• Health in a Hurry: Gettipsandideastofitbetterhealthintoyourbusylife.
Youcanparticipateinanyoftheseprogramsbeforeorafteryoucompletethehealthassessment. Withineachprogram,youselectaJourney®thatfitsyourneeds,goalsandinterests.EachJourney includessmallstepsthathelpyoubreakdowngoalsintomoremanageableactions.
Secure and confidentialTheinformationyouprovideaspartofyourHealthAssessmentiskeptprivate.
TO GET STARTED: Go to www.trsactivecareaetna.comandlogintoAetnaNavigator.Onyour homepage,click“Iwantto...TakeaHealthAssessment”ontheleft-handmenu.
Aetna Health Connections Live healthier with a chronic conditionAetnaHealthConnectionsisaconditionmanagementprogramthatprovidesone-on-onesupport fromregisterednursesandotherhealthcareprofessionals.You’llgetinformation,coachingandmonitoringtohelpyouunderstandandfollowyourdoctor’streatmentplan,bettermanageyour conditionandavoidcomplications.
Theprogramcoversmorethan30conditions,includingasthma,highbloodpressure,diabetes, heartdisease,osteoporosisandmore.
TO GET STARTED: Ifyoucouldbenefitfromtheprogram’sservices,anAetnanursemaybeintouch. YoucanlearnmoreandenrollonlineatAetnaNavigator(registerfirstifyouhaven’talready— seepage9).Atthetopofyourhomepage,clickthe“HealthPrograms”tab.
ActiveCare 2 Plan 15
Aetna Care Advocate Team (CAT) Get help to navigate the health care systemTheAetnaCareAdvocateTeam(CAT)isagroupoftrainednurseswhocanguideyouthroughthehealthcaresystem.Gethelptounderstandamedicalconditionorterm,learnabouttreatmentoptions,receiveexpertcoordinationofcomplexmedicalservicesandmuchmore.TotalkwithaCATcarecoordinator, callTRS-ActiveCareCustomerServiceat1-800-222-9205.
Caremark health and wellness tools Manage prescriptions, learn about medications and moreAt Caremark.com,youwillfindthelatesthealthnewsandtrends,informationonhealthconditionsanddiseases,andtoolstokeeptrackofyourprescriptions.Thesite’stoolsincludethefollowing:
• Email, phone and text alertsletyouknowaboutupcomingrefills,orderstatusandhealthupdates.• Caremark’s drug databasegivesyoudetailed
informationaboutprescriptionandover-the-countermedicines,andletsyoucheckforpossibledruginteractions.
• Information and tools at healthresources.caremark.com help you learn more about medicalconditionsandwaystobettermanageyourhealth.You’llfindarticles,videos,healthcalculators,asymptomchecker,amedicaldictionary,Caremark’sdruginformationcenter,dietcenterandmuchmore.
Patients Like Me®isanonlineprogramthatcombinessocialnetworkingandthelatestresearch-basedinformationtohelppeoplelivingwithchronichealthconditions.Whenyoutakepart,youconnecttoanetworkofsupportthatincludesmorethan400,000members.Youcanshareyourhealthexperienceswithothers,usemessageboards,accesstreatmentreportsandgettipsonmanagingyourconditionandimprovingyourqualityoflife.Theprogramaddressesover2,500healthconditions,soyouarelikelytofindsomeonewhohasasimilarcondition.
TO GET STARTED: Go to www.trsactivecareaetna.comandlogintoAetnaNavigator.Lookforthelinkto“PatientsLikeMe”onyourhomepage.
ActiveCare 2 Plan 16
SAVE WITH YOUR ACTIVECARE 2 PLAN
Withthehelpofyourplan’stoolsandresources,youcanbejustassmartabout yourhealthcarespendingasyouarewithotherkindsofexpenses.Takeadvantage togetthecareandservicesyouneedforless.
Know where to goIn-network providerschargelower,negotiatedratesforActiveCareparticipants.Plus,yourshareofexpensesislowerwhenyoustayinthenetworkforcare.UseDocFindtosearchforin-networkprovidersnearyou(seepage10).
Quest DiagnosticschargeslowerratesforTRS-ActiveCareparticipants.Yourplanpays100%,deductiblewaived,whenQuestprovidesyourlabwork.
ER alternatives, likeurgentcarecentersandwalk-inclinics,arelow-costalternativeswhenyouneedpromptnon-emergencycare.UseDocFindtosearchforthesefacilitiesinyourarea.Savetheemergencyroomfortrue,life-threateningemergencies(examples:heartattack,stroke,uncontrolledbleeding).
Not sure where to go? Callthe24-HourNurseInformationLineat1-800-556-1555.
Find and compare costsThe Member Payment Estimatorcantellyouwhatatreatment,procedure,testorothermedicalservicewillcostbeforeyoureceiveit.Tousethetool,logintoAetnaNavigator,yoursecurememberwebsite,atwww.trsactivecareaetna.com.The“CostofCare”boxonyourhomepagehasthelinktotheMemberPaymentEstimator.
The Check Drug Costs toolletsyouknowhowmuchyouwillpaybasedonyourbenefitplanandyourprescriptiondosage.Tousethetool,gotowww.trsactivecareaetna.comandclickonthe“QuickAccessCaremark”linkonthehomepage.
ActiveCare 2 Plan 17
Talk to a doctor or nurse from homeTeladoc letsyoutalkbyphonewithboard-certifiedgeneralpractitioners,internistsandpediatricians. YourTeladocdoctorcandiagnose,treatandcallinprescriptionsfornon-emergencymedicalproblemssuchascolds,flu,allergiesandothers.Thephoneconsultationfeeiscoveredbyyourplanat100%.Teladocisavailable24/7*at1-855-Teladoc (1-855-835-2362).
The 24-Hour Nurse Information Line — 1-800-556-1555 —isatoll-freeservicestaffedbyregistered nurseswhocananswerquestionsandprovidereliablehealthinformation.Gethelpdecidingwhereto seeknon-emergencycare.Askaboutamedicalcondition,procedureortreatment.Knowwhatyoucan doaboutaproblemuntilyou’reabletoseeadoctor.
Use your Aetna Discounts** to save money• Vision care,includingeyeglasses,contactlensesandsolutions,LASIKandothereyecareservices
andaccessories.• Hearing caresuchashearingaidsandhearingaidrepair,examsandmorethroughHearingCare
SolutionsandHearPO®.• Fitness memberships† andequipment.• Natural products and services,includingmassage,herbalsupplements,acupuncture,chiropractic
care,nutritionalcounselingandmore.• Weight management programs from Jenny Craig®,CalorieKing®andNutrisystem®.
Togetstartedwithyourdiscounts,logintoAetnaNavigatoratwww.trsactivecareaetna.com and clickHealthPrograms>Getdiscounts.
*Notavailableinallstates.
**Exclusionsandrestrictionsapply.†Notavailableatallclubs.
ActiveCare 2 Plan 18
CONTACTS FOR HELP AND INFORMATION
Contact/Resource Telephone/Web Description
TRS-ActiveCare CustomerService
1-800-222-9205(TTY) 1-800-628-3323
ForanswersandinformationaboutyourTRS-ActiveCareplanbenefits,providers,IDcardsandotherplan-relatedneeds
Aetna Navigator (securememberwebsite)
www.trsactivecareaetna.com Tools,informationandotheronlineresourcestohelpyoumanageyourbenefits,healthandhealthcare
Aetna Health Concierge 1-800-222-9205 Personalhelpwithyourplan’sbenefitsandservices
AetnaCareAdvocateTeam(CAT)
1-800-222-9205 Experthelptonavigatehealthcareandthehealthcaresystem
Caremark 1-800-222-9205 (selectOption2)www.caremark.com/trsactivecare
Prescriptiondrugbenefitsandservices
CaremarkConnect 1-800-237-2767 Call CaremarkConnect to enroll in thebenefitsandservicesofCVSCaremarkSpecialtyPharmacy
Teladoc 1-855-TELADOC (1-855-835-2362)
Telephoneconsultationswith board-certifieddoctors
24-HourNurseInformation Line
1-800-556-1555 Answers,adviceandinformationfromregisterednursesonhealthcarequestions,problems andneeds
BeginningRight MaternityProgram
1-800-272-3531 One-on-onesupportforahealthierpregnancy,healthierbaby
QuestDiagnostics www.questdiagnostics.com Scheduleappointmentsonline24/7;findnearbylocations
ActiveCare 2 Plan 19
ACTIVECARE 2 PLAN HIGHLIGHTS
Thechartbelowshowswhatyoupayforsomecommontypesofcoveredexpenses.Type/ of Service Network (you pay) Non-Network (you pay)Deductible (perplanyear)
$1,000individual $3,000family
Sameasnetwork
Out-of-Pocket Maximum (perplanyear;doesincludemedicaldeductible/anymedicalcopays/coinsurance/anyprescriptiondrugdeductibleandapplicablecopays/coinsurance)
$6,850individual $13,700family
Sameasnetwork
Doctor Office Visits $30copayforprimary $50copayforspecialist
40% after deductible
Preventive Care (seetheBenefitsBookletatwww.trsactivecareaetna.com foralistofpreventiveservices)
Planpays100%(deductiblewaived) 40% after deductible
Teladoc Physician Services Planpays100%(deductiblewaived) Not applicable
Diagnostic Lab Planpays100%(deductiblewaived)ifperformedbyQuestDiagnostics;youpay 20%afterdeductibleatotherlabs
40% after deductible
High-Tech Radiology (CTscan,MRI,nuclearmedicine)
$100copayperserviceplus20%afterdeductible $100copayperserviceplus40%afterdeductible
Inpatient Hospital (facilitycharges)
$150copayperdayplus20%afterdeductible($750maximumcopayperadmission;$2,250maximumcopayperplanyear;preauthorizationrequired)
$150copayperdayplus40%afterdeductible($750maximumcopayperadmission;$2,250maximumcopayperplanyear;preauthorizationrequired)
Inpatient Hospital (physician/surgeonfees)
20% after deductible 40% after deductible
Outpatient Surgery $150copaypervisitplus20%afterdeductible $150copaypervisitplus40%afterdeductible
Bariatric Surgery (physiciancharges;onlycoveredifperformedat anIOQfacility)
$5,000copay(doesnotapplytoout-of-pocketmaximum)plus20%afterdeductible
Not covered
Ambulance 20% after deductible Sameasnetwork
Emergency Room (trueemergencyuse)
$150copayplus20%afterdeductible (copaywaivedifadmitted)
Sameasnetwork
Urgent Care $50copaypervisit 40% after deductible
Maternity Care (physiciancharges;doesnotincludelaboratorytests;hospital/facilitychargesarecoveredsame asinpatienthospitalfacilitycharges)
Initial Visit to Confirm Pregnancy $30copay Routine Prenatal Care Planpays100%(deductiblewaived) Delivery/Postnatal Care 20% after deductible
40% after deductible
Mental Health/Behavioral Health/Substance Abuse Disorders
Outpatient Services $50copay Inpatient Services $150copayperdayplus20%afterdeductible($750maximumcopayperadmission;$2,250maximumcopayperplanyear;preauthorizationrequired)
Outpatient Services 40% after deductible Inpatient Services $150copayperdayplus40%afterdeductible($750maximumcopayperadmission;$2,250maximumcopayperplanyear;preauthorizationrequired)
Prescription Drugs Drugdeductible(perplanyear)
Nodeductibleforgenericdrugs $200perindividualforbrand-namedrugs
Sameasnetwork
Retail Short Term(upto31-daysupply) • Generic •Brand(preferredlist) •Brand(non-preferredlist)
$20 $40* $65*
Youwillbereimbursedtheamountthatwouldhavebeenchargedbyanetworkpharmacylessthe required deductible and copay
Retail Maintenance(afterfirstfill,upto31-daysupply) • Generic •Brand(preferredlist) •Brand(non-preferredlist)
$35 $60* $90*
Youwillbereimbursedtheamountthatwouldhavebeenchargedbyanetworkpharmacylessthe required deductible and copay
Mail Order and Retail-Plus(upto90-daysupply) • Generic •Brand(preferredlist) •Brand(non-preferredlist)
$45 $105* $180*
Not applicable
Specialty Drugs $200perfill(upto31-daysupply) $450perfill(32-dayto90-daysupply)
Not applicable
*Ifyouobtainabrand-namedrugwhenagenericequivalentisavailable,youwillberesponsibleforthegenericcopaymentplusthecostdifferencebetween thebrand-namedrugandthegenericdrug.
ActiveCare 2 Plan 20
ThisguideprovidesanoverviewofthetoolsandresourcesavailableundertheActiveCare2plan.Foradetaileddescriptionofyourprogram,seeyourTRS-ActiveCareBenefitsBooklet.TheBenefitsBookletisavailableonlineatwww.trsactivecareaetna.comandistheofficialTRS-ActiveCarestatementonbenefits.TRS-ActiveCarebenefitswillbepaidaccordingtotheBenefitsBookletandotherlegaldocumentsgoverningtheprogram.
TRS-ActiveCareisadministeredbyAetnaLifeInsuranceCompany.Aetnaprovidesclaimspaymentservicesonlyanddoesnotassumeanyfinancialriskorobligationwithrespecttoclaims.PrescriptiondrugbenefitsareadministeredbyCaremark.