Resource Competency Skills in Emergency Nursing

Betty Sousley, RN, BSNFerris State University

April 2013

Assessment and Intervention

• Assist with nursing tasks

• Maintain a safe environment

• Skilled at proficient and expert level

Communication

• Communication skills and teamwork

• Customer service

• Conflict resolution

• Maintains confidentiality

Critical Thinking

• Work through complex situations

• Trauma and cardiac monitoring

• Urgent and emergent conditions

• Implements protocols

• Unexpected events and incident reporting

• Interqual criteria

Human Caring and Relationship

• Interpersonal relationship

• Patient and staff advocate

• Hourly rounding

• SBAR

Management

• Team goal setting

• Manages environment

• Rounds

• Hospital Emergency Radio Network

Leadership

• Change agent

• Delegation

• Enforcer of regulatory compliance

• Role model and clinical resource

• Interdepartmental collaboration

• Chain of command

Teaching

• Assist individual needs

• EMR

• Educate patients

• Preceptor

Knowledge Integration

• Clinical expertise and skills

• Continual research

• Lifelong learning

• Scope and Standards of Practice

Mandatory Competencies

• Advanced Cardiac Life Support

• Trauma Nurse Core Course

• Pediatric Advanced Life Support

• Triage Curriculum Course

• Conflict Resolution Course

Continuing Education

• Yearly in-service presentation

Clinical Experience

• 1 year triage

• 5 years emergency nursing

Peer Evaluation

• Day resource nurse

• Evening resource nurse

• House supervisor

• SWEMS physician

References• American Nurses Association (2010). Scope and standards of practice (2nd ed.).

Silver Springs, MD: ANA.• Eggenberger, T. (2012). Exploring the charge nurse role holding the frontline.

Journal of Nursing Administration, 42(11), 502-506. doi:http://0-dx.doi.org.libcat.ferris.edu/10.1097/NNA.0b013e3182714495

• Emergency Nurses Association. (1999). Standards of Emergency Nursing Practice (4th ed.)

• Federinko, D. (2009). Behavioral Standards for Allegan General Hospital. http://aghsp2010/Shared Documents/Forms/DispForm.aspx?ID=298

• Madhavanpraphakaran, G. K. (2012). Patient safety and nursing education. International Journal of Nursing Education, 4(2), 92-96.

• National League for Nursing (2005). The scope of practice for academic nurse educators. New York, NY: National League for Nursing.

• Staffing Standards for Patient Safety and Quality Care Act, H.R. 2187, 112th Cong., U.S. Congress (2011) (enacted).