Interactive point-of-booking application

ResMarker Connect is an interactive point-of-booking application that identifies pre-specified text on an agents GDS screen and displays attention grabbing sticky notes, displays highlighted text, plays sound files, and more. You can use screen highlights to emphasize important information you want your agents to see, such as reminders to offer customers specific vendor contracts or VIP traveler preferences.

THE RESMARKER CONNECT SOLUTION CAN HELP YOU IF...• Travelers are paying more for airfare, hotels and car rentals

when agents forget to book with preferred suppliers.• Prior approval needed for bookings is not requested

because agents are relying on memory and miscellaneous documentation to catch authorization triggers.

• VIP traveler preferences (e.g., departure times, seating and meals) are repeatedly overlooked, undermining customer satisfaction.

• Managing group and meeting travel has become costly and complex due to agent errors and oversights.

• You are missing revenue opportunities because agents forget to book with vendors with whom you have negotiated preferred contracts.

RESMARKER CONNECT DELIVERSFinancial Reminders• Correct IT Codes • Accounting Line Requirements • Most Profitable Booking Method

(Web, GDS, Phone)• Offer Hotel and Car with Air

Operational Reminders• Preferred Suppliers• Specific Pseudo City Codes to

Ticket • Unconfirmed Segment

InstructionsTraveler Specific Preferences• Offer Value-Adds • Offer Unused Tickets• Offer VIP Services• Avoid ‘Never Instances’ (Row 13)• Suppliers with Negative Ratings

Company Specific Preferences• Corporate Account Rates• Trip Codes, ID’s and Authorization• Per Diem Information• Customer Ground Transportation

GuidelinesMiscellaneous• Launch Scripts or Reference

Material• Display Meeting Information• Provide Airline Specific Rules for

Exchanges• Provide Destination Information

Serve Your Business Better.

CONTACT CORNERSTONE TODAYLearn more about ResMarker Connect.

ask@ciswired.com

USA/North America +1 812 330-4361UK/Europe +44 20 8099-7960Chile/South America +56 2 835-5184

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15Aug2013© Cornerstone Information Systems