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Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following

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Page 2: Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following

• Go to CU Denver’s home page

• www.ucdenver.edu

• Select Quick Links on the far right corner of the screen.

• Click UCDAccess

• Then click the Need Help Button and select My Account and follow the steps.

First:

Page 3: Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following

STEP 1

STEP 2

Page 4: Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following
Page 5: Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following

• Go to the following site and follow the steps as recommended

• http://myaccount.ucdenver.edu

• Click the Forgot Username/Password

• Enter your information (student id, name, birthday).

Or:

Page 6: Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following
Page 8: Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following
Page 9: Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following

• If the answer to one or more of your security questions is incorrect, you will receive an error message.

Error:

Page 10: Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following

• Verify your information and change your password

• Then submit by selecting Reset Your Password.

• If you just wanted to verify your username (no password change needed), close your browser.

Verify:

Page 11: Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following

• Enter and Confirm your new account password, then click the Submit button

• You will receive confirmation if your new password was accepted, or an error message if the password and confirm password fields do not match (or the password does not meet the requirements)

• Keep note of your new password

Finalizing the reset:

Page 12: Resetting your UCD password · 2013-04-19 · If you have forgotten security quesnons/ answers, call the Help Desk at 303-724-4357 to reset your password Please answer the following