Upload
kayle-vitek
View
29
Download
0
Tags:
Embed Size (px)
Citation preview
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 1
Influence of Celebrity Endorsements on College Students’ Purchase Intentions
Melissa Martinez & Kayle Vitek
University of Illinois at Chicago
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 2
Abstract
In a high consumer society such as the United States, celebrity endorsements are widely used by
corporations as a strategy to increase consumption. In this research proposal, we attempt to
investigate the influence of celebrity endorsements on college students. The research question is
as follows: How do celebrity endorsements influence college students’ intent to purchase
products? We hypothesize that celebrity endorsements increase college students’ intention of
buying the products being advertised (H1). We also hypothesize that celebrity endorsements
influence college students’ perceptions of products that are advertised, whether it be in positive
or negative ways (H2). We apply a mixed-methods approach by implementing content analysis,
surveys, and interviews to further examine the influence of celebrity endorsements on college
students’ purchase intentions. We found from a sample of 100 celebrity-endorsed advertisements
that corporations are more likely to use celebrities that are portrayed as physically attractive and
lack imperfections. Furthermore, we found from surveying and interviewing students at the
University of Illinois at Chicago, that college students are more likely to purchase products that
are endorsed by celebrities that they admire. Moreover, prominence, recognizability, and
believability are likely to influence college students’ perceptions of products in some way.
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 3
Introduction
Celebrity culture plays a prominent role in the culture of the United States as a whole.
There is a growing concern regarding the extent to which celebrities influence the behavior of
others. For the purpose of this research proposal, the term “celebrities” refers to individuals who
are well-known or have achieved fame. Because celebrities are often idolized and admired, they
play a particularly important role in consumer societies. Celebrities frequently become endorsers
of a particular brand or product in an attempt to promote sales. A celebrity endorsement is
defined as “a form of brand or advertising campaign that involves a well-known person using
their fame to help promote a product or service” (Celebrity Endorsement). College students, as
consumers, are surrounded by influences that may affect their purchase intentions. Celebrity
endorsements, therefore, may play a role in their desire to purchase products. The influence of
celebrities as endorsers is an interesting phenomenon to study because of the influence that
celebrities hold over others. In this paper, we attempt to investigate the influence of celebrity
endorsements on college students. The research question is as follows: How do celebrity
endorsements influence college students’ intent to purchase products?
We hypothesize that celebrity endorsements increase college students’ intention of
buying the products being advertised (H1). We also hypothesize that celebrity endorsements
influence college students’ perceptions of products that are advertised, whether it be in positive
or negative ways (H2). We will apply a mixed-methods approach in order to further examine the
influence of celebrity endorsements on college students’ purchase intentions. The results of
content analysis, surveys, and interviews will be explored in order to attain a comprehensive
understanding of this phenomenon. A literature review on the information that is already known
on the topic of celebrity endorsement and consumerism can set the groundwork for further
research on what is not known.
Literature Review
Celebrity endorsements are widely used by corporations as a strategy to increase
consumption. The more prominent a celebrity is, the more likely it is that he or she will attract
attention to the product being advertised. The United States, in particular, is known as a high
consumer society, and 25% of all advertisements in newspapers and magazines use celebrity
endorsers (White, 2000). Prior research has been done to show that celebrity endorsements
influence consumer behavior; the following sources provide some background to this research
and provide the foundation for this research paper.
In their research, Nelson, Tunji and Gloria (2012) note the drastic increase in the use of
celebrity endorsement in advertising in the past several years, and that its use has expanded to all
sectors of the economy. There is no doubt that celebrity endorsement is a very important element
in advertising. There are also several benefits to celebrity endorsement; celebrities can make
advertisements believable and create positive attitudes toward a brand (Kamins, 1989). The use
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 4
of a celebrity in an advertisement can help increase the recall value of a brand, and this is a major
reason why the use of endorsers is a common marketing strategy. Kamins (1989) also found that
celebrity-endorsed advertisements are more appealing than other types of advertisements.
However, for this to be effective, researchers Nelson, Tunji and Gloria (2012) suggest that
source credibility is of high importance. Source credibility is derived from three components:
knowledge or expertise, trustworthiness, and appearance or attractiveness (Nelson, Tunji &
Gloria, 2012). All three of these elements work to create the credibility of a celebrity-endorsed
advertisement. There is also a direct correlation between believability and the overall
effectiveness of the advertisement, as measured by purchase intentions (Kamins, Brand, Hoeke,
& Moe, 1989).
In their research, Hung (2014), Thomson (2006), and Carroll (2009) found a relationship
between celebrity endorsement and consumerism. Although they each approach this
phenomenon in different ways, their research shows that celebrity endorsements have an
influence on consumers. These authors believe that understanding the effect that celebrities have
on consumers is important because celebrities play a key role in engaging the attitudes of
consumers, which has great economic value. After close examination of two studies in which
the attitudes of both fans and non-fans of celebrities were examined in China, Hung (2014) found
that in both cases, “celebrity-induced entertainment experiences enhance endorsed brand
attitude” (p. 155). Furthermore, Thomson’s (2006) research shows that understanding
consumers’ attachment to celebrities can offer considerable insight as to why people are more
likely to be influenced by the human brand. His findings indicate that stronger attachments to
celebrities occur when celebrity branding increases consumers’ feelings of relatedness and
autonomy to the celebrity and avoids feelings of suppressed competence. When the attachment
that consumers feel toward celebrities is strong, celebrity endorsements become an effective
strategy for marketing (Thomson, 2006). Carroll (2009) particularly focuses on the ways in
which celebrity endorsement is used for fashion marketing. Brands have evolved to “become
embedded in the consumer psyche and offer consumers the opportunity for self-expression, self-
realisation, and self-identity” (Carroll, 2009, p. 146). After examining a wide range of literature
involving celebrity endorsement, branding, and fashion marketing, Carroll (2009) found that
brand owners have shifted toward the use of visual images as opposed to verbal cues in order to
allow messages to stand out and attract attention. Because of this shift, using celebrity
advertising requires a different approach than traditional campaigns because the meaning that
celebrities hold in relation to brands can be more ambiguous (Carroll, 2009). The fact that
celebrities are always in the spotlight, however, means that their fashion choices are likely to be
highly observed and imitated. As these three researchers have shown, celebrity endorsements
influence the ways in which consumers perceive advertised products. The research of Hung
(2014), Thomson (2006) and Carroll (2009) reveals important implications for corporations who
seek to use celebrity endorsements when advertising their products.
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 5
By examining the immediate and delayed effects of celebrity endorsements on consumer
behavior, Eisend and Langer (2010) also provide research that can reveal significant implications
for corporations who strategically use celebrity endorsements to pitch their products. Researchers
have had a tendency of studying the immediate effects of celebrity endorsement, while paying
less attention to the delayed effects (Eisend & Langer, 2010). Both immediate and delayed
effects are important to consider because they provide evidence of how consumers are likely to
react to celebrity endorsements. Through experimentation, Eisend and Langer (2010) found that
celebrity attractiveness was more likely to produce immediate effects, while celebrity expertise
contributed to delayed effects. They found, in particular, that high expertise was more effective
when the celebrity was also high in attractiveness (Eisend & Langer, 2010). The key findings
here imply that celebrity attractiveness is an important strategy for influencing the choices of
consumers.
The above research indicates that using a celebrity as an endorser in an advertisement can
be a very beneficial marketing strategy. However, Okorie (2010) notes that brands need to
consider several important aspects in the use of celebrity endorsement. Brands must maintain
consistency between the endorser and the brand, and celebrity endorsement deals should be
viewed as long-term, strategic decisions. There should be a strong match between the brand and
the endorser, to ensure that they can be influential in the thought processes of consumers.
Finally, they should also constantly monitor the behavior, conduct, and public image of the
endorser to minimize negative publicity (Okorie, 2010). However, there are indeed times when a
celebrity endorser is involved in a scandal, and it may potentially damage the image of the brand.
Research has been conducted in order to examine the impact of celebrity scandals on
consumer choices. Celebrity scandals are a frequent occurrence, so it becomes interesting to see
how they influence consumers’ perception of advertised products. Carrillat, D’astous, and Lazure
(2013) found that completely revoking an endorsement “is suboptimal with respect to brand
attitude and purchase intention” (p. 15). They also found that denying the scandal hurt
consumers’ attitudes and intention of purchasing products because it lowered the trustworthiness
of the endorser (Carrillat et al., 2013). Till and Ship (1998) conclude that negative publicity
about a celebrity scandal can have an unfavorable effect on the product being endorsed. This
effect is usually strengthened when a celebrity is highly associated with the product. However,
the effect is dependent on whether endorsers are perceived to be responsible for the situation that
they are involved in (Louie & Obermiller, 2002). These findings offer potential strategies when
thinking about the most effective course of action for endorsers during a scandal. For example,
Louie and Obermiller (2002) sought to determine what companies should do if endorsers of their
campaign are involved in a scandal. They found that the best strategy for companies in this
situation is to dismiss existing endorsers with high-blame and keep those with low-blame for
negative events. Companies that hire low-blame candidates are perceived more favorably (Louie
& Obermiller, 2002). A survey conducted by Bailey (2007) found that media exposure has an
important impact on whether or not consumers will pay attention to scandals involving celebrity
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 6
endorsers. This survey found the intensity of media coverage to be influential on consumers’
attention to negative information about celebrity endorsers, not how recent the coverage is
(Bailey, 2007).
Past literature has shown that celebrity endorsements do, in fact, have an influence on
consumer behavior. The use of a celebrity endorser can have an important impact on consumers’
opinions of products and brands. To be effective, a celebrity-endorsed advertisement should
exhibit knowledge or expertise, trustworthiness, and attractiveness. Brands should strategically
choose their endorser, and select a celebrity that matches the image of the brand; this will ensure
that the consumers feel an attachment toward the celebrity and therefore, the brand. Companies
need to be aware of the possibility of a celebrity scandal and know what effect it may have on
the image of the brand.
College students make up a significant portion of the consumer population; therefore it
would be interesting to see how celebrities influence the consumer choices of college students.
Celebrities often dominate a variety of media outlets, and the number of outlets available to
college students have greatly expanded in recent years. Because the U.S. is a high consumer
society, it would be interesting to see the ways in which the consumer choices of college students
are directly related to celebrity endorsements. The research compiled in this literature review is
helpful background information as we conduct our study to determine how celebrity
endorsements influence college students’ intent to purchase products.
Methodology
In this research project, we implemented a sequential mixed-methods design which
allowed for a greater understanding of the phenomenon of celebrity endorsement. We primarily
took a quantitative approach with content analysis and surveys and used the qualitative method
of interviews to further triangulate our results. Each individual method had its own strengths and
weaknesses. Collectively, these three methods offered valuable information that would have
otherwise been excluded had we only focused on one of these methods. We employed content
analysis first in order to attain detailed descriptions of the kinds of patterns and strategies used by
corporations when endorsing celebrities within their advertisements. Although content analysis is
an unobtrusive method, its findings alone did not offer insight as to how likely celebrity
endorsements are to influence college students’ purchase intentions. Therefore, surveys were
essential to allow us to understand the attitudes of college students regarding celebrity
endorsements. Surveys, however, reflected our point of view as researchers because the majority
of our questions had closed-ended responses that may have guided the participants’ answers.
Interviews served as a way of letting the participants voice their opinions in their own
perspectives. We conducted interviews with the purpose of understanding the perception that
college students have regarding celebrity endorsements on a deeper level. This allowed for
college students to give detailed explanations about the aspects of celebrity endorsements that
draw their attention. By combining all three methods, we explored different angles related to this
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 7
phenomenon. We compiled a sample of ten magazines from the list of top 100 magazines in the
U.S., and we used a convenience sample of college students from the University of Illinois at
Chicago for surveys and interviews.
Content Analysis
When conducting content analysis, the universe of texts that we explored include ten
magazines from the list of top 100 magazines in the U.S. in terms of circulation. These
magazines include the November 2014 issue of People, Maxim, Cosmopolitan, Glamour, InStyle,
Redbook, Men’s Health, Women’s Health, Elle, and US Weekly. We did not choose the top ten
magazines in a sequential order because among the list of top 100 magazines, magazines such as
AARP Bulletin, The Costco Connection, and Better Homes and Gardens did not contain many
celebrity-endorsed advertisements. We chose magazines which had sufficient celebrity-endorsed
advertisements and were readily accessible. Some magazines did not contain as many celebrity-
endorsed advertisements as others, so we coded ten celebrity-endorsed advertisements from each
magazine. Because we used magazines from the list of top 100 magazines in the U.S., we had
access to the most common advertisements that most people, including college students, are
likely to encounter. We were unable to find a list of top 100 magazines for millennials in the
U.S. In choosing the advertisements to analyze, we used a convenience sample by flipping to a
random page in each magazine. If that page contained an advertisement with a celebrity
endorsing a product or service, we coded that advertisement. If the page did not contain a
celebrity-endorsed advertisement, another page was chosen.
The units of analysis and observation, in this case, are celebrity-endorsed advertisements.
We analyzed physical coding units within these advertisements. These units refer to the number
of times the variables “aesthetic appeal,” “product placement,” and the theme of “celebrity as
flawless” were present within the celebrity-endorsed advertisements. “Aesthetic appeal” refers to
the physical attractiveness of the celebrity as well as the ways in which the celebrity presents the
product in an appealing manner. We measured this variable by the physical attractiveness of the
celebrity, in terms of attractive, somewhat attractive, and not attractive, and how that celebrity
made the products that he/she was advertising look visually pleasing. We assigned attractive
celebrities with a number 1, somewhat attractive with a number 2, and not attractive with a
number 3. The level of celebrity attractiveness may indicate a stronger desire to make the
product more appealing. “Product placement” refers to how the products that celebrities are
advertising are placed in proportion to them. We measured this variable by whether celebrities
were holding the products, wearing them, or whether the products appeared in the background.
We assigned celebrities who were wearing the product with a number 1, celebrities holding the
products with a number 2, and celebrities that appeared with the product in the background with
a number 3. Numbers 1 and 2 may signal a stronger attachment between celebrities and products.
“Celebrity as flawless” refers to a recurring theme in advertisements that characterizes celebrities
as being the “perfect” beings devoid of imperfections. These imperfections include visible marks
on the skin such as wrinkles, scars, or acne, “abnormal” body types, such as overweight figures
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 8
or disproportionate features, and untidy hair or clothing. We measured this variable by how often
celebrities were presented as having superior characteristics such as flawless skin, body types,
and well-polished clothing. We assigned celebrities portrayed as flawless with a number 1,
celebrities portrayed as somewhat flawless with a number 2, and celebrities portrayed as not
flawless with a number 3. The frequency with which this theme occurs may signal a desire to
make advertised products appear perfect.
In order to ensure internal validity, two coders operationalized the nominal variables
discussed above in a systematic manner, paying close attention to each definition. To ensure
internal reliability, two coders coded a portion of the advertisements together in order to reach an
inter-coder agreement. We first went through a training process for the two coders involved. Ten
advertisements were coded during the training process. Once we determined that we had a high
inter-coder reliability coefficient, which will be discussed in greater detail, two coders coded
twenty advertisements together. Each coder then coded 40 advertisements individually.
Surveys
While content analysis allowed us to focus solely on strategies used within celebrity-
endorsed advertisements, we conducted surveys to gauge the attitudes and intentions of college
students when purchasing products that are celebrity-endorsed. Our theoretical population is
college students, and our study population is University of Illinois at Chicago students. We
obtained the sampling frame from a list of student email addresses in our perspective classes that
we compiled from the University of Illinois at Chicago Blackboard Learn site. Using an online
Qualtrics survey, we asked students from the sampling frame questions about when they
encounter celebrity endorsements, how they feel about them, and the importance of a celebrity
endorsement. 30 students began the survey, but only 26 completed it. We used the 26
successfully-completed surveys as our sample.
The survey incorporated both open-ended and close-ended questions, as well as a
composite measure question. We identified the variables celebrity endorsement, negative
attitudes toward celebrity endorsement, and college students’ intent to purchase. To measure
negative attitudes, we asked questions about how students view an endorser that has been
involved in a scandal. We asked the questions that required the most thoughtful responses first to
ensure that informants would contribute their full attention to these questions. We asked
demographic questions at the end of the survey to gain a better understanding of the sample.
These questions were asked last because they required the least amount of effort.
We incorporated surveys because they protect the privacy of the participants, and they
can be easily analyzed through statistics. To ensure the privacy and safety of the students, the
participants signed an informed consent form, which then let them enter the survey. All
participants’ identities were anonymous aside from the participants who opted-in to being
contacted again for an interview. The participants used a link provided via email to take the
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 9
survey, and the answers were recorded using numbers rather than a name or email address. We
think that this encouraged the participants to answer more honestly, but we were still conscious
to avoid questions that were too personal or uncomfortable. We allowed participants to complete
the survey at their own pace, and opt-out of any questions they did not feel comfortable
answering. However, we did find several limitations of our use of surveys, which we will discuss
later in this paper.
Interviews
Interviews allow for the opportunity to fine-tune the questions for every individual,
unlike a survey that is strictly question and answer. The interviews we conducted in this research
study explore the nominal variables of positive and/or negative attitudes toward celebrity
endorsement, college students’ intent to purchase, and overall influence of celebrity
endorsement. These interviews were semi-structured, and there was a set of predetermined
questions, but conversations varied with each individual interview. We started each interview
with descriptive questions that asked for details of the types of celebrity-endorsed advertisements
that participants encounter, and what aspects of the advertisements draw their attention. Then we
followed with a few structural questions; for example, one structural question that we asked was
who are some celebrities that you admire? Lastly, we asked contrast questions to determine how
the informant views products and advertisements endorsed by celebrities as opposed to those that
are not. We showed each informant several hardcopies of advertisements containing both
celebrities and non-celebrities. The goal of conducting these in-depth interviews is to reveal if
there is a link between attitudes toward celebrity endorsements and purchase intentions, and to
allow the informants to elaborate on the issues that they believe have the most importance.
We obtained a sample of five college students from the University of Illinois at Chicago
from a sample of survey-takers that indicated that they would be willing to be contacted again for
an interview. Of eight students that agreed to be interviewed, five students responded to an email
to schedule an interview. Three of these students were female and two were male. All interviews
took place on the University of Illinois at Chicago’s campus, between November 17 and
November 20, 2014. Before conducting the interviews, we thanked the informants for
participating and explained the purpose of the interview. We told all informants that their
answers to all questions were confidential, and their names would not be published; to protect the
identity of informants, we use aliases instead of their real names within this research proposal.
Once the informants understood that each interview would only be used for the purpose of this
research project, we gave them a copy of an informed consent form for them to sign. We
informed students that their participation was entirely voluntary, and they were free to choose to
not answer any question, or leave at any time if they desired. Informants consented to the use of
video recording during the interview as well.
To ensure that these interviews were credible, we asked clear questions and made sure
they were not biased or leading so that the findings would “ring true” to the informants. We
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 10
conducted in-depth interviews to fully understand the students’ intent to buy a celebrity-endorsed
product, and ensured that the questions measured the nominal variables of positive and/or
negative attitudes toward celebrity endorsement, college students’ intent to purchase, and overall
influence of celebrity endorsement. To guarantee confirmability, we made the interview process
track-able. We kept detailed notes of the interviews, as well as audio records and transcriptions.
Lastly, we provide enough detail for this study to be transferable. We make sure to relay our
findings in a detailed manner to allow other researchers to determine whether our findings can be
applied to other settings. To do this, we organized our findings in tables according to themes that
emerged from our interviews. The following section discusses the findings of the three methods
that we implemented for this study, including content analysis, surveys, and interviews.
Findings
Together, these three research methods led to unique findings on the use of celebrity
endorsements and their influence on college students’ purchase intentions. Content analysis
provided information about the appearance of celebrity-endorsed advertisements. Surveys
offered insightful information about the demographics of our sample, as well as information
concerning how participants feel about celebrity endorsements and their importance. Lastly,
interviews revealed important trends and themes related to celebrity endorsements and their
effects on purchase intentions.
Content Analysis
As previously stated, two coders coded ten celebrity-endorsed advertisements during the
training process of content analysis. We selected these advertisements from Cosmopolitan
because this magazine contained an overabundance of celebrity-endorsed advertisements. When
we analyzed our data, we found that there was only one value that we disagreed upon for one
advertisement. Due to this one value, our inter-coder reliability coefficient was 0.785 for these
ten advertisements. We determined that our reliability coefficient was relatively strong
considering that we had assigned the same values for all variables except for one instance, so we
moved on to coding the sample of 100 celebrity endorsements. The results of the training process
are not included in the results for this study. The same two coders then coded ten celebrity-
endorsed advertisements from People and ten celebrity-endorsed advertisements from Maxim.
Our inter-coder reliability coefficient for these 20 celebrity-endorsed advertisements reached
0.929. This inter-coder reliability coefficient was higher than that of the training process because
we coded twice as many advertisements. When we compared our data, both coders had assigned
similar values for all three variables –aesthetic appeal, product placement, and celebrity as
flawless. We discussed the values that we disagreed upon and reached an agreement after careful
deliberation. We divided the remaining 80 advertisements evenly among both coders.
We found that among the 100 celebrity-endorsed advertisements that we coded, 83% of
the celebrities were portrayed as attractive, 17% were somewhat attractive, and 0% of celebrities
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 11
were unattractive (Figure 1). In terms of product placement, 70% of celebrities were wearing the
product, 19% of celebrities were holding the product, and 11% of celebrities appeared with the
product in the background (Figure 2). Finally, when analyzing the variable of “celebrity as
flawless,” we found that 85% of celebrities were portrayed as flawless, 15% were portrayed as
somewhat flawless, and 0% of celebrities were portrayed as not flawless (Figure 3).
Surveys
After analyzing a few strategies used within celebrity-endorsed advertisements, we
conducted surveys to gain a better understanding of the influence of celebrity endorsements on
college students’ purchase intentions. 61% of our participants were seniors and 91% were
female. When we analyzed the survey data, we decided to omit the two male responses to avoid
skew-ness in the data. 65% of the participants were between the ages of 18-21. 91% of
participants claimed that they encounter celebrity endorsements on social media sites, 83%
encounter them on television, and 70% encounter them within magazines (Figure 4).
To measure negative attitudes toward celebrity endorsement, we asked participants how
likely they are to purchase a product endorsed by a celebrity involved in a scandal. 57% were
undecided, but only 4% were somewhat likely to purchase a product. No participants reported
being likely or very likely (figure 5).
We asked participants to report whether they had purchased a celebrity-endorsed product
within the past month, and 65% stated probably yes. Of the participants who said yes, eight out
of eleven reported their purchase to be a cosmetic product (Figure 6). A significant proportion of
participants (35%) indicated that it was neither important nor unimportant to them if a product is
endorsed by a celebrity. 43% reported that it was not at all important (Figure 7). However, 78%
of participants stated that they are more likely to recognize a product that is endorsed by a
celebrity (Figure 8).
The correlation between how likely students are to purchase cosmetics endorsed by
celebrities and how likely students are to purchase brand clothing endorsed by celebrities is
.659238. This shows a weak but positive relationship between how likely college students are to
purchase cosmetics and brand clothing. The correlation calculated between the importance of
celebrity-endorsed products and whether participants have purchased a product endorsed by a
celebrity in the past month is .547814. This correlation is also weak yet positive and does not
indicate a very strong relationship between the importance of celebrity endorsement and the
purchase of a celebrity-endorsed product in the past month.
Interviews
We conducted in-depth interviews to further explore the relationship between celebrity
endorsement and intention to purchase a product. Several major themes emerged from the
interview process. These interviews revealed that informants are most exposed to celebrity-
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 12
endorsed advertisements on social media and on television (Figure 9). We asked questions to
gauge where college students were encountering celebrity endorsement. 80% of informants
stated that Instagram is the most frequent media outlet that exposes them to celebrity
endorsement. This exposure occurs in two ways: advertisements that celebrities post on their
personal account, and promoted advertisements that appear whether a user follows the account or
not. A similar type of exposure occurs on Facebook as well. One informant, Clara, said, “The
majority of ads I pay attention to are probably on my Instagram or Twitter.” Secondly, television
was another media platform for exposure of celebrity endorsements. All informants recalled
celebrity-endorsed advertisements on television. This does not, however, indicate that they
listened to or watched these advertisements. One informant, Emily, said, “I really only notice ads
when I watch TV. I don’t really pay attention to them and I’ll usually just tune out on the
commercials… On TV I’ll hear their voice and sometimes it makes me watch.” Magazine
exposure was the least common media platform, with 60% of informants indicating that they see
celebrity-endorsed advertisements in magazines.
To measure positive attitudes toward celebrity endorsement, we asked students to
describe the reasons they admire certain celebrities. Fashion/style, personality, and talent
emerged as three main themes (Figure 10). In our interviews, we found that there was a
difference between males and females. All three female informants indicated fashion/style as a
reason they admired their specified celebrities. Emily said, “I’m really into fashion, so a lot of the
celebrities I admire are fashion icons.” Both male informants identified comedians as celebrities
they admire, and did not indicate fashion or style as a factor. To assess negative attitudes, we
asked informants to discuss how a celebrity scandal would affect their opinion on a celebrity-
endorsed product. Informants agreed that a scandal would not improve their perception of an
endorser. We determined, however, that we could not conclude that a scandal would drastically
change informants’ opinions. One informant, Ben, addressed the scandal involving Tiger
Woods. He says, “To me that didn't really matter. He is always wearing Nike, but that didn't
change what I thought of the brand. I don’t think that particular scandal really says anything
about Nike as a brand.”
In our interviews, we sought to measure the students’ intent to purchase a product. This
question raised two major themes (Figure 11). 100% of the informants indicated that they would
be likely to purchase a product if they believed the endorser truly uses it. We knew from
reviewing literature that there would be a direct correlation between believability and the overall
effectiveness of the advertisement, as measured by purchase intentions (Kamins, Brand, Hoeke,
& Moe, 1989). Secondly, 40% of informants added that celebrity-endorsed advertisements act as
a “reminder,” and seeing a familiar celebrity endorse a product reminded them about a product.
For example, recognizing a celebrity in an advertisement might prompt the student to seek out a
certain product or brand. Laura said, “Whenever I see Amy Poehler in those Old Navy ads, it
makes me want to go to Old Navy.”
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 13
Interviews also provided insight on the overall effectiveness and influence of celebrity
endorsement. We asked informants what makes a celebrity-endorsed advertisement effective,
and two main themes emerged from this question (Figure 12). 100% of informants mentioned
that an advertisement that portrays the celebrity as attractive is effective. Also, 80% of
informants mentioned “believability,” meaning that the most effective type of advertisement is
one that is believable. If the consumer truly thinks the celebrity uses that product, it is an
effective advertisement. One male informant, Brian, said, “If I see an ad with a celebrity using a
product, I have to really believe that they actually use it for it to have any effect on me.” As these
excerpts show, informants each had valuable opinions, and we analyzed our transcripts carefully
to honor their integrity. In the following section, we will collectively analyze our three methods
and discuss what they tell us about celebrity endorsement.
Analysis
In response to H1, a large portion of survey participants indicated that it is unimportant to
them whether or not a product is endorsed by a celebrity. Our interview findings, however,
reveal that college students are more likely to purchase products that are endorsed by celebrities
that they admire. Additionally, more than half of our survey respondents indicated that they have
most likely purchased a celebrity-endorsed product within the past month. Their reason for
purchasing that product could relate to their admiration for the celebrity-endorser. This could
imply that celebrity endorsements can sometimes increase a college student’s intent to purchase
products if college students are fond of the celebrities that endorse those products.
In terms of H2, an analysis of content analysis, surveys, and interviews shows that
celebrity endorsements influence college students’ perceptions of advertised products in some
way. Our interviews reveal that college students are more likely to view advertisements as
effective if they contain attractive celebrities. Similarly, our analysis of 100 advertisements
shows that the majority of celebrities used in advertisements are attractive as opposed to
somewhat attractive or not attractive. The majority of celebrities in advertisements are also
portrayed as being flawless, otherwise lacking any imperfections. Corporations, therefore, are
likely to use celebrities that are portrayed in this way as a method of increasing consumption.
This information tells us that the representation of a celebrity in an appealing manner is related to
an advertisement’s effectiveness. Moreover, the majority of survey participants agree that they
are more likely to recognize a celebrity-endorsed product, which indicates that a celebrity
endorsed advertisement is also more effective than one that is not. A celebrity’s attractiveness
and recognizability, therefore, somewhat influences the perception that college-aged consumers
have concerning the product that is advertised.
Regarding celebrities endorsing products, their level of believability also influences
college students’ perceptions of advertised products. Interviews reveal that an advertisement with
a high level of believability has a greater influence on the way college students view products.
The majority of celebrities in our content analysis were found to be wearing or holding the
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 14
product. Our findings imply that if a celebrity is seen wearing or even holding the product, they
have a stronger connection to the product, therefore making the advertisement more believable.
An analysis of our findings suggests important implications about the phenomenon of
celebrity endorsement. The goal of this research proposal is to discover whether celebrity
endorsement influences college students’ intent to purchase products. We hypothesized that these
endorsements would have an influence, and our findings somewhat support this. We conclude
that some college students may be more inclined to purchase products endorsed by their favorite
celebrities. We also hypothesized that celebrity endorsements have an influence over how
college students perceive certain products. Similarly, this hypothesis is somewhat supported. A
celebrity’s prominence tends to affect whether college students are likely to recognize a product.
If celebrities are thought to actually use the products they endorse, college students’ perceptions
of those products are also affected. Overall, celebrities do play a salient role in our consumer
society.
Limitations and Future Research
Although this research provides insightful information about celebrity endorsement, there
are several limitations that should be addressed when thinking about future research. In terms of
content analysis, we chose to analyze a sample of celebrity-endorsed advertisements within
magazines. This can be problematic because not all college students read magazines. The
advertisements presented in magazines may differ from advertisements shown on other
platforms. This could affect the generalizability of our findings. Because we chose a sample
within the top 100 circulated magazines in the U.S., however, it is likely that these
advertisements commonly reflect the framing strategies used within celebrity-endorsed
advertisements found on other platforms. In the future, coding celebrity-endorsed advertisements
from other platforms that are more salient to college students will widen the scope of our
findings. These platforms could include television commercials and advertisements on social
media sites, seeing as how our interview and survey participants noted that they are more likely
to encounter celebrity endorsements from these media outlets. Threats to internal validity arise
because we did not select a random sample of magazines from the list of top 100 magazines in
the U.S. Based on a convenience sample, we chose the magazines that we felt contained a
sufficient amount of celebrity endorsements and were the most accessible. We also used a
convenience sample when we chose the celebrity-endorsed advertisements that we coded. We
flipped through the magazines manually to find these advertisements. For the purpose of future
research, we will use a simple random sample to select magazines as well as the advertisements
within those magazines. This will strengthen our internal validity.
The majority of our limitations are reflected in our surveys. Concerning internal validity,
our surveys were not conceptualized nor operationalized correctly. We encountered difficulties
when attempting to determine how our questions were operationalized because we did not
conceptualize our three variables from the beginning. This is directly tied to the problems we
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 15
encountered with measurement reliability and measurement validity. Participants’ responses
were not consistent within the surveys because we did not operationalize our questions to reflect
what we intended to measure. We were unable to calculate the correlation between celebrity
endorsement and college students’ purchase intentions because not only were the questions
unable to measure these variables, but the scales used within the questions were inconsistent.
Another limitation relates to the generalizability of our survey findings. These findings cannot be
generalized to all college students because of our limited sample size. Only 26 participants
completed our questionnaire. Furthermore, we did not have an equal balance of male and female
participants. In planning for the future, we will first conceptualize three variables to include their
precise nominal definitions. Our survey questions will then be operationalized to measure these
variables. Operationalizing our questions will strengthen our measurement reliability and
measurement validity. To ensure that our questionnaire is generalizable to all college students,
we will obtain a larger sample frame of University of Illinois at Chicago students. Having a
larger sample frame will increase our chances of having an equal balance of male and female
participants.
Regarding the trustworthiness of the interview process, we identified a few limitations of
the use of this method. An extensive review of existing literature on the topic of celebrity
endorsement provided us with background knowledge on this phenomenon. However, this
knowledge may have influenced the way we interpreted the interview findings, and is a possible
threat to the credibility of our qualitative research. In future research, it will be beneficial to have
more than one researcher analyze the interview findings. Doing this would help us to ensure the
credibility of the interview analysis. Another limitation comes from the small sample of students
that we interviewed, which is a possible threat to the transferability of our research. Even with a
“thick description” of our analysis, having a larger sample size will allow our findings to be
more generalizable to other settings, people, times, and places.
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 16
References
Bailey, A. A. (2007). Public information and consumer skepticism effects on celebrity
endorsements: Studies among young consumers. Journal of Marketing Communications,
13(2), 85-107. doi:10.1080/13527260601058248
Carrillat, F. A., d'Astous, A., & Lazure, J. (2013). For better, for worse?: What to do when
celebrity endorsements go bad. Journal of Advertising Research, 53(1), 15-30.
doi:10.2501/JAR-53-1-015-030
Carroll, A. (2009). Brand communications in fashion categories using celebrity endorsement.
Journal of Brand Management, 17(2), 146-158. doi:10.1057/bm.2008.42
Celebrity Endorsement [Def. 1] (n.d.). In BusinessDictionary.com. Retrieved November 23,
2014, from http://www.businessdictionary.com/definition/celebrity-endorsement.html
Eisend, M., & Langner, T. (2010). Immediate and delayed advertising effects of celebrity
endorsers' attractiveness and expertise. International Journal of Advertising, 29(4), 527-
546. doi:10.2501/S0265048710201336
Gloria, A., Nelson, O. & Tunji, O. (2012). The dysfunctional and functional effect of celebrity
endorsement on brand patronage. Online Journal of Communication and Media
Technologies, Volume 2, Issue 2
Hung, K. (2014). Why celebrity sells: A dual entertainment path model of brand endorsement.
Journal of Advertising, 43(2), 155-166. doi:10.1080/00913367.2013.838720
Kamins, M. A. (1989) Celebrity and non-celebrity advertising in a two-sided context. Journal of
Advertising Research, 29(3), pp. 34–42.
Kamins, M., Brand, M., Hoeke, S. & Moe, J. (1989). Two-sided versus one-sided celebrity
endorsements: The impact on advertising effectiveness and credibility. Journal of
Advertising, 18, 2. doi: 10.1080/00913367.1989.10673146
Louie, T. A. & Obermiller, C. (2002) Consumer response to a firm’s endorser (dis)association
decisions. Journal of Advertising, 31(4), pp. 41–52.
Okorie, N. (2010). Celebrity advertising and its effect on brand loyalty. Interdisciplinary Journal
of contemporary research in business, 1(4), 72-85
Thomson, M. (2006). Human brands: Investigating antecedents to consumers' strong attachments
to celebrities. Journal of Marketing, 70(3), 104-119. Retrieved from
http://search.ebscohost.com/login.aspx?direct=true&db=ufh&AN=21895700&site=ehost-
live
Till, B. D., & Shimp, T. A. (1998). Endorsers in advertising: The case of negative celebrity
information. Journal of Advertising, 27, 67-82.
White, R.(2000). Advertising. Cambridge, Britain: Pearson Education ltd.
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 17
Appendix
Figure 1:
Figure 2:
Figure 3:
70%
19%
11%
Product Placement
Wearing theProduct
Holding theProduct
Product in theBackground
85%
15%
Celebrity as Flawless
Flawless
Somewhat Flawless
Not Flawless
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 18
Figure 4:
Figure 5:
# Answer
% 1 Very Unlikely
13% 2 Unlikely
9%
3 Somewhat Unlikely
17%
4 Undecided
57%
5 Somewhat Likely
4%
6 Likely
0% 7 Very Likely
0%
Total 100%
Figure 6:
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 19
Figure 7:
Figure 8:
# Answer
% 1 Yes
78% 2 No
22%
Total 100%
Figure 9:
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 21
Figure 12:
Coding Scheme
Variable Nominal Definition Operational Definition
Aesthetic Appeal Aesthetic appeal refers to the
physical attractiveness of the
celebrity as well as the ways
in which the celebrity presents
the product in an appealing
manner.
Aesthetic appeal would be
measured by the physical
attractiveness of the celebrity,
in terms of attractive,
somewhat attractive, and not
attractive, and how that
celebrity makes the products
that he/she is advertising look
visually pleasing. Attractive
will be assigned number 1,
somewhat attractive will be
assigned number 2, and not
attractive will be assigned
number 3. The level of
celebrity attractiveness may
indicate a stronger desire to
make the product more
appealing.
Product Placement Product Placement refers to
how the products that
celebrities are advertising are
placed in proportion to them.
Product Placement would be
measured by whether
celebrities are holding the
products, wearing them, or
whether the products are just
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 22
in the background. Celebrities
wearing the products will be
assigned number 1, celebrities
holding the products will be
assigned number 2, and
celebrities that appear with the
product in the background will
be assigned number 3.
Numbers 1 and 2 may signal a
stronger attachment between
celebrities and products.
Celebrity as flawless Celebrity as flawless refers to
a reoccurring theme in
advertisements that
characterizes celebrities as
being the “perfect” beings
devoid of imperfections.
Celebrity as flawless would be
measured by how often
celebrities are presented as
having superior characteristics
such as flawless skin, body
types, and well-polished
clothing. Celebrities portrayed
as flawless will be assigned
number 1, celebrities
portrayed as somewhat
flawless will be assigned
number 2, and celebrities
portrayed as not flawless will
be assigned number 3. The
frequency with which this
theme occurs may signal a
desire to make products
appear perfect.
Survey Questionnaire
Informed Consent Form
You are being asked to take part in a research study of celebrity endorsements’ influence on
college student’s intent to purchase a product.
What the study is about:
The purpose of this study is to learn how celebrity endorsements influence a college student’s
intent to purchase a product.
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 23
What we will ask you to do:
If you agree to be in this study you will take part in a survey about celebrity endorsements and
influences on purchasing products. The survey will take about 10-15 minutes to complete.
Risks and benefits:
Since we will be talking about celebrity endorsements, you may find some of the questions to be
sensitive. I do not anticipate any risks to you participating in this study other than those
encounter in day-to-day life. There are no benefits to you other than participating interview to aid
in the research of celebrity culture.
Compensation:
There will be no financial, course credit or compensation for your participation in this study.
Your answers will be confidential and anonymous:
We want to assure you that your responses are completely anonymous. Responses to anonymous
surveys can't be traced back to the respondent. No personally identifiable information is captured
unless you voluntarily offer personal or contact information in any of the comment fields. In any
such case we will not publicly identifiable information. In addition, no reports of the study are
meant to be made public outside UIC. In any sort of class presentation your responses will be
reported in aggregate with that of many others.
Taking part is voluntary:
Taking part in this survey is completely voluntary. You may skip any questions that you do not
want to answer. If you decide not to take part or to skip some of the question it will not affect
your current or future relationship with UIC. If you decide to take part, you are free to withdraw
at any time.
If you have questions:
The researchers conducting this study Rebecca Primak ([email protected]), Melissa Martinez and
Kayle Vitek. If you have concerns about this study, you may contact the instructor of the Fall
2014 section of COMM 30 Dr. Dmitry Epstein ([email protected]).
Statement of Consent:
I have agreed to the above information, and have received answers to any questions I may have
to take part in the study.
I have read, understood, and printed a copy of, the above consent form and desire of my own free
will to participate in this study.
Yes
No
1) How do you define celebrity endorsement?
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 24
2) How often do you encounter celebrity endorsements?
Never
Less than Once a Month
Once a Month
2-3 Times a Month
Once a Week
2-3 Times a Week
Daily
3) Where do you see celebrity endorsements? Check all that apply.
Television
Magazine
Social Media
Other
4) Are you more likely to recognize a product if it is endorsed by a celebrity?
Yes
No
5) Have you ever sought out a product seen in a celebrity-endorsed advertisement?
Yes
No
6) How important is it to you that a product is endorsed by a celebrity?
Extremely Important
Very Important
Somewhat Important
Neither Important nor Unimportant
Somewhat Unimportant
Very Unimportant
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 25
Not at all Important
7) How often does familiarity influence your decision to purchase a product?
Never
Rarely
Sometimes
Often
All of the time
8) How do you define celebrity trustworthiness?
9) To what extent do you agree with the following statements?
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
a. I am more likely to buy cosmetic products if they have been endorsed by celebrities
b. A celebrity’s trustworthiness influences my perception of the product he/she is
endorsing
c. I am more likely to buy brand clothes that have been endorsed by celebrities as opposed
to non celebrities
10) In the past month, have you purchased a product that was endorsed by a celebrity?
Definitely yes
Probably yes
Probably not
Definitely not
11) If yes, which celebrity or celebrities endorsed the product and what was the product
12) How likely are you to purchase a product by a celebrity involved in a scandal?
Very Unlikely
Unlikely
Somewhat Unlikely
Undecided
Somewhat Likely
Likely
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 26
Very Likely
13) How old are you?
0-17
18-21
22-24
25 or older
14) What is your gender?
Male
Female
I choose not to answer
15) What is your class standing?
Freshman
Sophomore
Junior
Senior
Other
16) I will be willing to be contacted after this survey to participate in a face to face interview
Yes
No
17) If yes, please provide your email address
Interview Guide
1. Describe for me the kinds of celebrity-endorsed advertisements you encounter on a
typical day.
What stands out to you about them?
2. Who are celebrities that you admire?
Describe for me why you admire them.
INFLUENCE OF CELEBRITY ENDORSEMENTS ON COLLEGE STUDENTS 27
What kinds of products do they advertise?
How likely are you to purchase one of their products?
3. Has there ever been a time when an advertisement with celebrity endorsement has made
you want to buy something that you wouldn’t normally buy?
Can you give me an example?
4. Has there ever been a time when a celebrity endorsement has made you not want to buy a
certain product?
How or why did it have a negative influence on your opinion?
5. Are there different types of celebrity advertisements that you find more appealing?
Can you give me an example?
6. How important is celebrity endorsement for you when you are shopping?
7. Do you think that celebrity endorsement plays an important role in advertising?
If so, how strong do you think that role is?
8. Would you ever spend more money on a product that was celebrity-endorsed versus a
similar product that wasn’t?
9. Which is more effective, an advertisement with celebrity endorsement, or an ad with no
celebrity?
Why do you think so?
10. How do you view the products of celebrities you admire?
11. How do you view products advertised by celebrities involved in a scandal?