Research Operation Center Tour. SBDCNet Overview “Put big business tools in the hands of small...
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Research Operation Center Tour. SBDCNet Overview “Put big business tools in the hands of small business” 2 StakeholdersDeliverables SBDC advising communityResearch,
SBDCNet Overview Put big business tools in the hands of small
business 2 StakeholdersDeliverables SBDC advising
communityResearch, analysis, educational resources U.S. small
businessesCritical business information UTSA communityExperiential
learning and Tier One synergies 6125 SBDCNet has completed more
than 48,300 Research Requests. Each Research Request typically
includes 5 to 7 research units. In total, SBDCNet has placed over
250,000 big business research studies in the hands of small
business owners.
Slide 3
SBDCNet Delivers Net Positive Fiscal Impacts 3 6,125 Completed
Requests (FY2010 ) 8,575 More SBDC Clients Served 1 97,540 Unique
Website Visitors Driving Job Creation by "Putting Big Business
Tools in the Hands of Small Business" SBDCNet Key Performance
Indicators, FY2010 1 More SBDC Clients Served calculation: Each
research request completed by SBDCNet saves 7 counselor work hours
(based on survey data), which is multiplied by the current periods
total completed research requests to yield a Total Number of Saved
Counselor Work Hours. Total Number of Saved Counselor Work Hours is
then divided by 5.5 hours, to yield the More SBDC Clients Served
estimate. (Survey data shows an Average Counselor Time Commitment
of 5.5 hours per long-term client (most likely to complete SBDC
process).
Slide 4
SBDCNet Supports Small Businesses Across America 4 SBDCNet
Research Requests by State, FY2010 To highlight the operational
reach of SBDCNet, this chart only depicts the 4,601 research
requests coming from outside the Southwest Texas Border region.
SBDCNet completed an additional 1,524 research requests for the
SWTB region in FY10.
Slide 5
SBDCNet Conducts Business Research on Many Industries 5 We use
an integrated technology system to fulfill these requests,
including online submission forms, email notification systems, SBDC
counselor research accounts, proprietary and public online
databases, customized content management systems, and Geographic
Information Systems.
Slide 6
SBDCNet Conducts Business Research on Many Industries 6 We use
many technologies to process each request, including online
submission forms and email, proprietary and public online
databases, customized Content Management Systems (BARNI), and
Geographic Information Systems. to Services From Manufacturingto
High-Tech to Mining to Medical and more!to Food We use online
submission forms, email notification systems, secure SBDC counselor
accounts, proprietary and public online databases, customized
content management systems, and geographic information systems. DO
NOT DELETE This Slide Has Original Graphics to Make Image Pictures
For Same Slide in this Presentation. Just Keep Hidden.
Slide 7
SBDCNet Delivers Fast Turnaround 7 SBDCNets backoffice system
BARNI receives, tracks and enables fast processing of over 30,000
research units in a typical year.
Slide 8
African Caf Competitors 1-, 3-, and 5-mile ring-study from
Redacted NW, WASHINGTON, DC 20001: Legend Subject Site Radius Big
City Ctr Medium City Ctr Small City Ctr Prim. Hwy Secd. Hwy Maj.
Rds Local Roads Water Bodies Airports Parks Landmarks Place Areas
State Bndry Business Points NAICS 722211 Source: Applied Geographic
Solutions 2010 DemographicsNow is brought to you by SRC, LLC. 2010
All Rights Reserved Date: 01/05/10 SBDCNet Can Deliver Highly
Detailed GIS Studies 8 Currently, 35% 40% of all Research Requests
include a GIS component.
Slide 9
SBDCNet Embraces Innovation Use technology for accessibility
and delivery BARNI proprietary online research request system
Expanding web presence www.sbdcnet.org www.sbdctech.org
www.sbdcnet.ning.comwww.sbdcnet.orgwww.sbdctech.orgwww.sbdcnet.ning.com
9 Employ highly trained, scalable research teams Diverse
educational and industry backgrounds
Slide 10
SBDCNet Is a Successful Partnership Model Fulfill critical need
48,300+ research requests to date Deliver high ROI 200+ % annual
ROI to SBA Supports job generation, tax base expansion nationwide
Contribute to UTSA Tier One journey Federal and state funding
contributions Experiential student learning 10
Slide 11
SBDCNet Demand Remains Very Strong
Slide 12
Daily Request Count: October 11, 2010 Request Count for October
8, 2010: Received: 40Completed: 23 Research Queue Snapshot:
Requests in Queue: 304 Estimated Turnaround: 9 Business Days
Received Completed 1926 155 SBDCNet Monthly Production October
Slide 13
SBDCNet Monthly Production, FY10 vs. FY09
Slide 14
SBDCNet Production, FY10 14 6,125 Research Requests Completed
YTD