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Review 2012 Strategic Planning Results & Fall Meeting
December 11, 2012
RESAP Web Conference
For Technical Support
If you’re listening over the phone, please press *0. If you’re listening through your computer
speakers, email [email protected].
2
To Download the Program Files…
1. Click here in the Links box to open the presentation slides or handout.
2. Click on an icon to print or save the file.
3
Question: Where can I get more information? Response: Go to www.cooperative.com for more details.
How to Submit Your Questions Online
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Review 2012 Strategic Planning Results & Fall
Meeting
December 11, 2012
RESAP Web Conference
Ginny Gettemeier Beauchemin
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Management Consultant NRECA National Consulting Group
Bud Branham
7
Director Safety Programs NRECA National Consulting Group
RESAP Strategic Planning Review
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Purpose
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Our Purpose
Provide a valued process that enables safety improvement by:
• Promoting and emphasizing increased leadership engagement
• Providing a credible source of objective feedback to better understand improvement opportunities
• Reinforcing a continuous improvement approach
• Strengthening safety improvement planning and increasing employee involvement
• Providing resources that support improvement
• Establishing a standardized measurement process to increase understanding of progress
Vision & Mission
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Our Vision
Engaged leaders and employees working to reduce risk of injury
Our Mission
Helping co-ops to continually evaluate safety
performance and involve employees in creating a
safer workplace
Desired State
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Our Future Desired State of Performance
Co-ops who participate in RESAP:
Continually strive for “zero incidents”
Fully engage all leadership levels in safety improvement
Strive to create a strong safety culture
Give safety and financial performance an equal level of focus
Have strong & consistent safety communications - top to bottom
Have employees who take ownership for their actions
A program that is responsive to individual participants’ needs and expectations
Current Assessed Strengths and Opportunities
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Top Strengths to Build On Top Opportunities for Improvement 1. The Leadership Commitment
requirement is meaningful
2. Onsite observation teams are generally providing more candid feedback
3. The onsite observation process (without grading) is more effective
4. CEOs are generally more engaged in the process
5. Co-ops are placing higher value on candid feedback
1. Incident analysis is not properly utilized
2. Middle managers many times not fully committed to the process
3. Employee involvement is lacking in developing Safety Improvement Plans
4. Safety Committees lack effectiveness
5. The online system is not viewed as adequate for the future needs
Strategic Initiatives
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Strategic Initiative Potential Follow-up Actions
1. Improve co-ops ability to measure and analyze safety incidents to identify root causes and appropriate follow-up measures to prevent reoccurrence
1.1 Develop a consistent incident/near miss investigation process tailored to participating co-ops
2. Improve the meaningful and effective use of the onsite application in the current process
2.1 Develop methods to better communicate results with co-op employees and senior staff
2.2 Include more co-op employees in completing the application – assign sections to key employees (increase ownership)
Strategic Initiatives
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Strategic Initiative Potential Follow-up Actions
3. Improve the effective development and use of safety improvement plans (SIP’s) and continue to shift a lingering perception that RESAP is still a “once every three years” program
3.1 Include a safety improvement plan review on a periodic basis to ensure effectiveness
3.2 Increase knowledge and awareness of co-op boards and CEO on the proper development and utilization of SIPs
3.3 Strengthen emphasis on the annual update of the safety improvement plan by including co-op staff and employees in the development and implementation process
3.4 Emphasize communication the SIP priorities to all co-op employees to increase buy-in, participation and understanding
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Strategic Initiative Potential Follow-up Actions
4. Find ways to create buy-in and engagement from middle management
4.1 Create targeted leadership training for middle managers to understand leadership responsibility and promote hands-on engagement (STS / BCSP.org training - MIP, CLCP, etc.?)
• Include GM, board, supervisors, crew leaders
5. Update the existing online system to better meet the needs and direction of the new program
5.1 Create conceptual needs of system and review with IT
5.2 Agree on the best approach and direction for development with IT (define next steps)
5.3 Define program and technical requirements
5.4 Investigate and confirm best available market options
5.5 Further define project steps and seek executive approval
5.6 Establish user task team for input and validation
5.7 Begin project development phase
Fall Meeting Review
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RESAP Administrative Structure
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Board of Directors
ERT Committee
MIC Committee
National Consulting
Group
NRECA
Area Administrator Area Administrator Area Administrators
States or Regions
Participating Co-ops Participating Co-ops Participating Co-ops
Statewide Leader or Co-op Rep
Pool of Qualified
Observers Onsite
Observation teams
Spring & Fall Area Administrator Mtgs. Ta
sk
Team
s
RESAP Online System
CEO
RESAP Staff
Monitor / Advise
RESAP 3 Year Participation Cycle
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Jan Jul Oct Apr
Year 1
Jan Jul Oct Dec Apr
Year 3
Jan Jul Oct Apr
Year 2
LC Completed
Mar 31
APM Completed
Mar 31
Application Completed
Mar 31 SIP
Completed Dec 31
Onsite Observations Completed
Each Step Completed within the Online System
APM Completed
Mar 31
SIP Completed
Dec 31
APM Completed
Mar 31
SIP Completed
Dec 31
Online Survey Forms • LC – Leadership commitment • APM – Annual Performance Measurement • SIP – Safety Improvement Plan
Process Review
Year Onsite Observations
2012 APM Pending SIP Completion Form
Planned Completed
3 Ye
ar C
ycle
2011 163 163 59 122
2012 183** 150* 13 73
2013 180** - - -
Totals 526** - 72 195
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* as of 10/12/12 ** estimated
Follow up Issues:
• Remind co-ops who completed onsite observations in 2011 to complete APM & SIP within online system
• Remind co-ops who completed or are completing onsite observations in 2012 to complete APM & SIP within the online system
Assessment Support Task Team
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Create RESAP Assessment Support Task Team
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Assessment Questions &
Criteria
RESAP Assessment Criteria Support Team
Details • 5-8 members • Ongoing team • Can opt off anytime • Meet based on volume
of requests / questions • Most work done via
conference calls • Communications made
as required
Purpose: Collaboratively review, provide input and decide on assessment changes, clarifications and/or modifications to RESAP survey sections, questions and criteria
• Application Survey
• Onsite Obs. Survey
Rationale behind a requirement or associated criteria
Suggested clarifications or changes
Intent behind a requirement
Requirement interpretations
Support Areas
Unannounced Assessments & Closing Conferences
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Comparative Safety Performance Report - Example
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Regions Comparison Size
North (~25 co-ops) South (~327 co-ops) Midwest (~340 co-ops) West (~163 co-ops)
Small - 0 - <7,082 Medium - >7,082 - <17,714 Large - >17,714 - <50,000 Very Large - <50,000
Change Median to Average!
Available RESAP Resources
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New Self-Assessment Guides
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Introduction to RESAP Self Assessment Guides
Safety Culture Safety Committees
Employee Engagement Incident Reporting
Incident Investigation New Employee Orientation
Job Briefing Comprehensive Safety & Health Program
Self Assessment Guides Leading Practices
Evaluation survey
Self Assessment Forms Onsite observation
assessment questions
Paper or online
Self Assessment Resources and Tools
Online Video Courses / References Safety Improvement Plan
Performance Measures
Self Assessment
Online RESAP System for Onsite Observation
Safety Summit and Leading Practices Showcase Update
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2012 Safety Leadership Summit
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October 23-25, St. Louis Missouri Over 375 registrants
•35% Safety & Loss Control •21% CEOs •16% Operations •Other (Line Super/Foreman, Engineering, Admin/Finance, HR, Linemen, etc.)
Best Practices Showcase
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27 co-ops from across the country shared best practices ideas
San Antonio Marriott Riverwalk Hotel
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2013 Safety Leadership Summit October 29 – 31, 2013
Save the Dates! 2013 Fall RESAP Meeting October 28-29
Update on Performance Measures
31
32
8.31 7.85
8.29
7.20 7.51 6.79 6.53 6.38 6.00
0.001.002.003.004.005.006.007.008.009.00
2003 2004 2005 2006 2007 2008 2009 2010 2011
RESAP Safety Statistics - TCIR by Year Distribution Coops (Extreme Points Removed)
Ave
3.8%
9.6%
19.5%
22.4%
16.0%
11.7%
7.6%
4.1% 5.2%
0.0 (0,2] (2,4] (4,6] (6,8] (8,10] (10,12] (12,14] More than14TCIR Result Interval
RESAP Safety Statistics - TCIR Histogram Distribution Coops - Three-year Average (2011-2009)
3.3 - 2010 BLS General Industry 3.1 - 2010 BLS Utility Industry
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3.32 3.02 3.05 3.00 3.08
2.36 2.73 2.86
2.60
0.00
0.50
1.00
1.50
2.00
2.50
3.00
3.50
2003 2004 2005 2006 2007 2008 2009 2010 2011
RESAP Safety Statistics - DART By Year Distribution Coops (Extreme Points Removed)
Ave
11.7%
8.7%
23.0%
18.4%
13.7%
10.5%
5.5% 4.4%
0.9% 1.7% 1.5%
0.0 (0,1] (1,2] (2,3] (3,4] (4,5] (5,6] (6,7] (7,8] (8,9] More than9DART Result Interval
RESAP Safety Statistics - DART Histogram Distribution Coops - Three-year Average (2011-2009)
1.8 - 2010 BLS General Industry 1.7 - 2010 BLS Utility Industry
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19.5%
16.0%
24.1%
14.5%
11.6%
7.6%
2.9% 1.7% 2.0%
0.0 (0,1] (1,2] (2,3] (3,4] (4,5] (5,6] (6,7] More than 7LWCR Result Interval
RESAP Safety Statistics - LWCR Histogram Distribution Coops - Three-year Average (2011-2009)
1.1 - 2010 BLS General Industry
.7 - 2010 BLS Utility Industry 0.60
0.80
1.00
1.20
1.40
1.60
1.80
2.00
2.20
2008 2009 2010 2011
RESAP Safety Statistics - LWCR By Year Distribution Coops (Extreme Points Removed)
Ave
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3.79
3.92
4.31
3.95
3.40
3.60
3.80
4.00
4.20
4.40
2008 2009 2010 2011
RESAP Safety Statistics - VAR By Year Distribution Coops (Extreme Points Removed)
Ave
20.3%
4.9%
13.4% 11.4%
8.5% 8.2%
3.9% 6.5% 7.2%
2.3% 4.6%
8.8%
0.0 (0,1] (1,2] (2,3] (3,4] (4,5] (5,6] (6,7] (7,8] (8,9] (9,10] Morethan 10
VAR Result Interval
RESAP Safety Statistics - VAR Histogram Distribution Coops - Three-year Average (2011-2009)
36
Question: Where can I get more information? Response: Go to www.cooperative.com for more details.
How to Submit Your Questions Online
Step 2: Click on the Send button. Step 1: Type in your question.
37
To Download the Program Files…
1. Click here in the Links box to open the presentation slides or handout.
2. Click on an icon to print or save the file.
38