REQUEST FOR PROPOSALS (RFP) FOR INDEPENDENT EVALUATION OF MEDIA …meity.gov.in/sites/upload_files/dit/files/Final RFP... · 2016. 5. 23. · 2.1.3 A background note on Media Lab

REQUEST FOR PROPOSALS (RFP)

FOR

INDEPENDENT EVALUATION OF MEDIA LAB ASIA

DEPARTMENT OF ELECTRONICS & INFORMATION TECHNOLOGY

MINISTRY OF COMMUNICATIONS & INFORMATION TECHNOLOGY

GOVERNMENT OF INDIA

ELECTRONICS NIKETAN

6-CGO COMPLEX,

NEW DELHI-110003

Table of Contents

Item Page No.

Disclaimer

Section 1: Data Sheet 1

Section 2: Scope of Work 3

2.1 Context 3

2.2 Objective 3

2.3 Type of Assessment Studies to be conducted 4

2.4 Scope of the Work 4

2.5 Principles of Evaluation 5

2.6 Key Personnel 5

2.7 Methodology 5

2.8 Deliverables 6

Section 3: Terms of Reference 6

3.1 Eligibility Conditions 6

3.2 Time-frame for study 7

3.3 Estimated Cost of Study 7

3.4 Required Review of RFP 7

3.5 Submission of Technical & Financial Bids 7

3.6 Authorized signatory 9

3.7 Documents to accompany the bid 9

3.8 Validity of Bid 9

3.9 Payment to the consultancy agency 9

3.10 Disqualification 10

3.11 Jurisdiction 10

4 Section 4: Evolution and Selection Procedure 10

4.1 Evaluation of Bid and Selection of Agency 10

4.2 Award of Contract 11

5 Section 5: General Conditions of Contract (GCC) 11

5.1 Application and Point to be noted 11

5.2 Bid Security 12

5.3 Performance Security 12

5.4 Validity of Bids 12

5.5 Right to Accept Bids 12

5.6 Conflict of Interest 12

5.7 Confidentiality 12

5.8 Fraud & Corruption 13

5.9 Standards of Performance 13

5.10 Delivery and Documents 13

5.11 Change Orders 14

5.12 Agency‟s Personnel 14

5.13 Applicable Law 14

5.14 Intellectual Property Rights 14

5.15 Governing Language 14

5.16 Sub Contracts 14

5.17 Assignments 14

5.18 Performance Assessment 15

5.19 Liquidated Damages 15

5.20 Suspension 15

5.21 Termination 15

5.22 Force Majeure 15

5.23 Resolution of Disputes 16

5.24 Taxes and Duties 16

5.25 Legal Jurisdiction 16

5.26 Notice 16

Forms:

Form I: Bid – Covering letter proforma 17

Form II: Format for submission of technical bid 18

Form III: Format for submission of financial bid 20

Form IV : Format for CV of Professionals to be deployed in the

Project

21

Form V : Compliance Sheet for Pre-Qualification Criteria 23

Annexures:

Annexure I: Background Note on Media Lab Asia 24

Annexure II : List of major ongoing projects of Media Lab Asia 29

Annexure III: List of major past projects of Media Lab Asia 31

Annexure IV : Tentative template of the report 32

DISCLAIMER

Department of Electronics & Information Technology (DeitY) has prepared this RFP

document to give the background information on Media Lab Asia to the consultant agencies

interested in carrying out evaluation of Media Lab Asia.

While DeitY has taken due care in the preparation of the information contained herein and

believes it to be accurate, neither DeitY, any of its authorities or agencies nor any of their

respective officers, employees, agents or advisors give any warranty or make any

representations, expressed or implied as to the completeness or accuracy of the information

contained in this document or any information, which may be provided in association with it.

The information is not intended to be exhaustive. Interested parties are required to make their

own inquiries and respondents will be required to confirm in writing that they have done so

and they do not rely on the information given in this document in submitting RFP.

The information is provided on the basis that it is non – binding on DeitY, any of its

authorities or agencies or any of their respective officers, employees, agents or advisors.

DeitY reserves the right not to proceed with the evaluation of Media Lab Asia or to change

the configuration of the evaluation, to alter the timetable reflected in this document or to

change the process or procedure to be applied. It also reserves the right to decline to discuss

the matter further with any party expressing interest. No reimbursement of cost of any type

will be paid to persons or entities requesting for bid.

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SECTION 1: DATA SHEET

1.1 Name of the Client-

Department of Electronics & Information Technology

Ministry of Communications & Information Technology, Government of India

1.2 Bids (Technical as well as Financial) to be submitted in a sealed envelope - Yes

Name of the assignment - “Independent Evaluation of Media Lab Asia”

1.3 Estimated time schedule-

Availability of RFP document on DeitY‟s website – June 10, 2014.

Last date for submission of queries - June 23, 2014.

Pre-Bid Meeting- 3.00 P.M on July 01, 2014 at Electronics Niketan, New

Delhi

Deadline for submitting bids- 4.00 P.M on July 16, 2014 at Electronics Niketan,

New Delhi

Opening of Technical Bids- 4.30 P.M on July 16, 2014 at Electronics Niketan,

New Delhi.

Opening of Financial Bids- Date and time to be conveyed separately to the

bidders whose bids are found to be technically successful as per criteria

specified in the RFP document.

Bids received after the due date/time would not be considered. Further, DeitY

assumes no responsibility for delayed delivery of the Bid Document for whatever

reasons.

1.4 Estimated Cost of Study- Around Rs 25 lakh.

1.5 Eligibility Conditions-

Essential:

A. Only National Level Academic Institution/Policy Research Institute/Not for Profit

Organisation/Registered Society engaged in evaluation, assessment or research are

eligible to apply.

B. The institution/organization should have been in existence for a period of at least 10

years on the date of application.

C. The institution should possess at least 5 years‟ experience in successful completion,

evaluation, assessment or research in respect of at least 05 projects, in one of the

following areas:-

Assessment of development capacity of organizations through assessment of

quality & quantity in the area of ICT & other advanced technologies.

Impact assessment of commercial/social deployment in the area of ICT & other

advanced technologies.

Assessment of organizational structure in human resources, organizational

management structure, business model and others.

D. At least 4 full time key professionals of the institution possessing experience in ICT

domains should be available for the study.

2

1.6 Venue for Pre Bid Meeting-

Department of Electronics & Information Technology,

Ministry of Communications & Information Technology,

Government of India,

Electronics Niketan,

6-CGO Complex, Lodhi Road,

New Delhi-110003.

Client‟s Representative:

Deputy Director,

Coordination Division,






New Delhi-110003.

Tel: 011- 24301277

email: [email protected]

1.7 Place of Opening of Financial Bid-






New Delhi-110003.

1.8 Validity period of the Financial Bid-

Bid must remain valid for 180 (One Hundred Eighty) days after the date of opening of the

bids.

1.9 The clarifications may be requested not later than 10 days prior to the Bid submission

date.

The request in this behalf may be addressed to :

Deputy Director,





6, CGO Complex, Lodhi Road,

New Delhi-110003.

Tel: 011- 24301277


1.10

The interested Bidders need to submit only one hard copy which will be deemed to be the

original bid.

mailto:[email protected]


3

1.11

Address for submission of bid -

Deputy Director,





6, CGO Complex, Lodhi Road,

New Delhi-110003.

Tel: 011- 24301277


1.12 Bids received after the due date/time would not be considered.

SECTION 2: SCOPE OF WORK

2.1 Context

2.1.1 The Department of Electronics & Information Technology (DeitY) invites bids from

eligible bidders to conduct an independent evaluation of the activities of the Media Lab Asia,

a Not-for-Profit, Section 25 Company, set up by Department of Electronics and Information

Technology (DeitY), Government of India, in 2001.

2.1.2 It has been decided to undertake an independent evaluation of Media Lab Asia and

evolve its business model, outlining the future agenda for its mandate and development plans.

2.1.3 A background note on Media Lab Asia is at Annexure-I.

2.2 Objectives

2.2.1 The objective of the projected evaluation study is to evolve a revised Business Model

for Media Lab Asia by appropriate restructuring of the Schemes, given its unique concept of

„lab-to-field‟, directly targeting the common man. The Evaluation Study would include,

inter-alia, the following:

(a) To conduct a SWOT (Strength, Weakness, Opportunities & Threats) analysis of

Media Lab Asia.

(b) To conduct a value chain analysis to identify basic gaps/constraints (physical &

financial) in its operations.

(c) To assess the future potential/ viability of Media Lab Asia.

(d) To assess the ongoing activities/ projects undertaken by Media Lab Asia, in historical

perspective and identify the specific areas of improvements in the futuristic context.

(e) To evolve a new Implementation Plan/ Business Model for Media Lab Asia, which is

target-oriented, outcome based, market friendly, technically & financially feasible,

while ensuring that there is no overlap with similar other schemes of Government of

India.


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2.3 Types of Assessment Studies to be conducted

2.3.1 It is proposed to conduct the following studies as part of the evaluation:

2.3.1.1 Appraisal: To conduct an appraisal of the past and ongoing activities/projects of

Media Lab Asia to assess their relevance, impact on various stakeholders and future scope. A

detailed critical assessment may be conducted to secure definitive findings.

2.3.1.2 Recommendation of a new Implementation Plan/Business Model: Based on the

findings of the impact assessment and overall evaluation, a new Implementation Plan/

Business Model is to be recommended for Media Lab Asia, which is target-oriented, outcome

based, market-friendly, technically and financially feasible, while ensuring that there is no

overlap with similar other schemes of the Government of India.

2.3.2. A list of major ongoing projects of Media Lab Asia and their geographical spread is at

Annexure II.

2.3.3 A list of the major past projects of Media Lab Asia that are to be covered for a detailed

study is at Annexure III.

2.4 Scope of Work

2.4.1 The scope of work is as follows-

2.4.1.1 Appraisal of Media Lab Asia

a) To conduct a SWOT (Strength, Weakness, Opportunities & Threat) analysis of Media

Lab Asia.

b) To conduct a value chain analysis to identify basic gaps/ constraints (physical &

financial) in operations.

c) To understand and analyse the scenario under which the scheme has been operating, i.e.,

assigned mandate, activities performed, profiling of the products created/ service created,

commercial viability and/ or market potential etc. Specific findings are to be recorded on

the degree to which Media Lab Asia has fulfilled its mandate so far.

d) To appraise the past and ongoing activities/ projects undertaken by Media Lab Asia (as

per Annexures II and III) and identify the specific areas of improvements in the futuristic

context.

e) To assess impact on the end users and the reasons behind the observed impact. (The

impact may be assessed based on the development of ICT and other advanced

technologies for the benefit of the common man, their relevance, delivery and access-

direct and indirect, quality, empowerment of target groups (women, minorities, tribals

and differently abled) with the use of ICT, activities undertaken for taking ICT & other

technologies from lab to land and translation of research into products and their

effectiveness, and overall impact).

f) To compare and contrast the manual process with the ICT based process.

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2.4.1.2 Recommendation of a new implementation plan or business model for Media

Lab Asia

a) To assess the future potential/ viability of Media Lab Asia.

b) To evolve a new Implementation Plan / Business Model for Media Lab Asia, which is

target oriented, outcome based, market friendly, technically and financially feasible,

while ensuring that there is no overlap with similar other schemes. This should include

specific recommendation on whether or not to continue Government of India support to

the organization.

2.5 Principles of Evaluation

2.5.1 SWOT analysis of Media Lab Asia, relevance and impact assessment of its past and

ongoing projects as well as a quantitative and qualitative analysis of its activities, especially

vis-a-vis the assigned mandate and recommendations of a new sustainable business model,

impact analysis and gap analysis in order to identify a niche for Media Lab Asia, specific

recommendation on whether or not to continue Government of India support to the

organization.

2.6 Key Personnel

2.6.1 The Bidder should have on its rolls key personnel with relevant qualification and

adequate experience to undertake the projected evaluation study, especially in areas related to

Information Communication Technology & Electronics (ICTE), social development through

ICTE, developing sustainable models, understanding matters related to development and

deployment of such technologies and formulating a sustainable Business Model or

Implementation Plan.

2.6.2 The Bidder shall provide details of the dedicated project team, their individual roles and

responsibilities in the project, their relevant experience and expertise etc. Typically, the team

must comprise a dedicated Project Manager, Field Survey Manager, Appraisal & Data

Analysis Expert and Report Writing Expert. These need to be either on permanent rolls of

the bidder or must have a long term contract to ensure continued association of the proposed

project team, with the proposed study.

2.7 Methodology

2.7.1 An exhaustive study of relevant documents on Media Lab Asia and its

projects/activities with DeitY, Media Lab Asia, sponsoring/implementing/beneficiary

organisations, partners etc.

2.7.2 Field Study including-

i) Impact Assessment and Feedbacks from various stakeholders like officials of DeitY,

Media Lab Asia and Members of the Board of Directors of Media Lab Asia (about 5 in

Delhi/NCR), Media Lab Asia‟s partners (about 8 as per Annexures-II and III) in its projects,

including those related to past as well as ongoing projects, officers/representatives concerned

of the line ministries/nodal agencies under the line ministries with whom collaboration for

projects developed by Media Lab Asia (about 10 in Delhi/NCR), beneficiaries of past and

ongoing projects (a representative sample of about 1/3rd

of beneficiaries of each project

studied), people in general (about 6) and experts in relevant fields, but not associated with

Media Lab Asia (about 6).

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ii) Field visits to Media Lab Asia project areas (major ongoing projects as per Annexure

II and major past projects as per Annexure III are to be covered for detailed study).

2.8 Deliverables

2.8.1 The deliverables include a consolidated report consisting of the following:

a) Analysis of past and ongoing activities/ projects and a detailed appraisal report, supported

by empirical data.

b) Recommendation of a new sustainable Business Model for Media Lab Asia.

c) Any other recommendation, relevant to the specific context.

2.8.2 A tentative template of the report, subject to modifications based on suggestions to be

provided by the stakeholders during the study is placed at Annexure-IV.

2.8.3 The Evaluating Agency is required to submit the following within the specified time

frame:

i. Draft Evaluation Report [ Five copies in hard & DVDs]

ii. Final Evaluation Report [Twenty five copies in hard & DVDs]

SECTION 3: TERMS OF REFERENCE

3.1 Eligibility Conditions

Essential:

A. Only National Level Academic Institution/Policy Research Institute/Not for Profit

Organisation/Registered Society engaged in evaluation, assessment or research are eligible to

apply.

B. The institution/organization should have been in existence for a period of at least 10

years on the date of application.

C. The institution should possess at least 5 years‟ experience in successful completion,

evaluation, assessment or research in respect of at least 05 projects, in one of the following

areas:-

Assessment of development capacity of organizations through assessment of quality

& quantity in the area of ICT & other advanced technologies.

Impact assessment of commercial/social deployment in the area of ICT & other

advanced technologies.

Assessment of organizational structure in human resources, organizational

management structure, business model and others.

D. At least 4 full time key professionals of the institution possessing experience in ICT

domains should be available for the study.

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3.2 Time-frame for study

3.2.1 The study has to be completed within eight (8) weeks from the date of assignment.

3.2.2 The draft of the report will be submitted to DeitY within 6 weeks from the date of

awarding the work. The final report, in twenty five copies (hard as well as soft in the form of

DVD), will be submitted within eight (8) weeks from the date of awarding the work.

3.2.3 No extension of time for submission of report would be granted unless in exceptional

circumstances as deemed fit by DeitY.

3.2.4 A penalty of 1% of the value of the tender will be imposed on each week‟s delay,

attributable to the successful bidder, in submission of final report/draft report to DeitY,

subject to an overall ceiling of 10% on the penalty.

3.3 Estimated Cost of Study

3.3.1 The study is expected to cost around Rs 25 lakh.

3.4 Required Review of RFP

3.4.1 The Bidder shall carefully review this RFP for defects and questionable or

objectionable materials. The Bidder‟s comments concerning defects and questionable or

objective material in the RFP must be made in writing and received by DeitY within ten (10)

days before the bid submission deadline. This will allow time for an addendum to the RFP to

be issued, if required, to all recipients of the initial RFP.

3.4.2 An addendum will be issued to all that were previously issued an RFP in case DeitY

considers it necessary to revise any part of this RFP.

3.5 Submission of Technical & Financial Bids

3.5.1 The Bidders interested in conducting the evaluation study would submit its bid in

Two-Bid format with Technical and Financial Bids sealed separately along with Bid Security.

The bidder should put these three sealed envelopes (Technical Bid, Financial Bid and Bid

Security) in a big envelope duly sealed. The Bids, complete in all respects, should be

submitted to Deputy Director, Coordination Division, Department of Electronics and

Information Technology, Electronics Niketan, 6, CGO Complex, Lodhi Road, New Delhi-

110003, latest by 4.00 P.M on July 16, 2014.

3.5.2 The Bidders are expected to furnish their bid in the following Forms and provide all

the documents supporting the criteria as well as information provided by them:

Form I: Covering Letter on Letterhead of the Bidder.

Form II: Format for submission of Technical Bid.

Form III: Format for submission of Financial Bid.

Form IV: Format for CV of Professionals to be deployed in the Project.

Form V: Compliance sheet for Pre-Qualification Criteria.

8

3.5.3 The Technical Bid (Format attached as Form-II) should include details on the

following:

a) Experience of experts/staff in the field of conducting evaluation of Govt. of India

schemes.

b) Composition of Team.

c) Approach and Methodology to be adopted.

d) Detailed Work Plan.

e) List of studies/ organizations for which similar evaluation was carried out.

3.5.4 The Financial Bid (Format attached as Form-III) should specifically contain the

details of cost estimated for conducting the Evaluation Study. The financial bid should be

inclusive of all expenses, including taxes.

3.5.5 The Technical Bids shall be evaluated and Financial Bids of only those bidders will

be opened whose technical bids are found acceptable/qualified by an Evaluation Committee

constituted for the purpose as per specified criteria. After evaluation of the Technical Bids,

the Financial Bids for the shortlisted bidders will be opened and the bid found suitable as per

specified criteria will be considered for award of assignment.

3.5.6 The Technical Bids will be opened at 4:30 P.M on 16th

July, 2014. The date and time

for opening of the Financial Bids of technically qualified bidders will be conveyed separately

to the bidders whose bids are found to be technically successful as per criteria specified in the

RFP document.

3.5.7 The Bid should be submitted in one bigger sealed envelope, clearly marked “Bid for

Independent Evaluation of Media Lab Asia” and bearing the Tender No., Address,

telephone number, e-mail and Fax No. of the bidder. The bigger envelope should include

three separate envelopes containing the following:

a) Bank Demand Draft/Fix Deposit Receipt/Banker‟s Cheque towards bid security clearly

marked as “Bid Security of Bid for Independent Evaluation of Media Lab Asia”.

b) Technical bid as per format in Form II and clearly marked as “Technical Bid for

Independent Evaluation of Media Lab Asia” and bearing the Tender No., Name and

Address and telephone number of the Bidder.

c) Financial Bid as per format in Form III and clearly marked as “Financial Bid for

Independent Evaluation of Media Lab Asia” and bearing Telephone No., Name and

Address and telephone number of the bidder.

3.5.8 Every sheet and all forms, complete in all respects being submitted as the Bid shall be

signed by the person / persons duly authorized to sign on behalf of the part of Bidder(s), with

affixing the bidder‟s rubber stamp.

3.5.9 Any /all corrections made in the offer shall be duly authenticated by the signature of

the Authorized Signatory.

3.5.10 Any condition or qualification or any other stipulation contained in the bid shall

render the bid liable to rejection as a non-responsive bid.

3.5.11 The Financial Bid should be furnished, clearly and separately indicating amount both

in figures and words in Rupees and signed by the Bidder‟s Authorised Signatory. The prices

quoted should be firm and final and shall be inclusive of all taxes.

9

3.5.12 During the course of evaluation of Bid, as well as during the period of contract, the

Evaluation Committee has the right to carry out a due diligence in a fashion relevant to

understand the facts.

3.5.13 Bids from bidders, complete in all respects, must be received by Department of

Electronics & Information Technology at the address, date and mode specified in the bid

document.

3.6 Authorized Signatory

4.6.1 The consultancy agency mentioned in the tender document shall mean the person who

has signed the tender document forms. The applicant should be a duly authorized

representative, for which a certificate of authority shall be submitted. All certificates

and documents (including any clarifications sought and any subsequent

correspondence) received hereby, shall, as far as possible, be furnished and signed by

such authorized representative.

3.7 Documents to accompany the bid

3.7.1 The bids shall be sent with the following documents in the order given:

a) Covering Letter for bid (Form–I).

b) Technical bid, as per the format given in Form-II.

c) Financial bid, as per format given in Form-III.

d) Details of registration (copy of Registration Certificate issued by the competent

authority with whom registered, indicating date of registration).

e) Evidences of published material and proof of completion of similar studies

undertaken in last 05 years.

f) Annual Report & audited Balance Sheet for the last 3 years.

g) Proposed team for the Study (Form IV).

h) Curriculum vitae (CV) of professionals on roll of the applicant proposed to be

included in the study.

i) Signed consent of the professionals as mentioned above.

j) Duly filled-in compliance sheet for pre-qualification criteria (Form V).

3.8 Validity of Bid

3.8.1 The bids shall remain valid for a period of not less 180 days after date of opening of

the bids. A bid valid for a shorter period shall be rejected by DeitY as non-responsive. DeitY

may request the bidder to extend the period of validity for a specified additional period in

exceptional circumstances. During this time/period, the bidder will maintain without change,

the personnel proposed for the assignment and the proposed price cost.

3.9 Payment to the consultancy agency

3.9.1 The bidder shall be paid for its services as per the Payment Schedule below:

(i) No advance payment of fee/remuneration shall be made.

(ii) 40% of the contract value on submission of draft Report and its acceptance by DeitY.

(iii) 60% of the contract value on submission of final report and its acceptance by DeitY.

3.9.2 DeitY shall cause the payment due to the Evaluating Agency to be made within 60

(sixty) days after the receipt by DeitY of the study report to its satisfaction and duly

completed bills with necessary particulars.

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3.10 Disqualification

3.10.1 DeitY may at its sole discretion and at any time during the evaluation of bids,

disqualify any bidder, if the bidder has:

a) submitted more than one bid;

b) submitted the bid documents with price adjustment/ variation provision;

c) submitted the bid not accompanied by required documentation or non-responsive;

d) submitted the bid after the response deadline;

e) submitted the bid in a mode other than prescribed;

f) made misleading or false representations in the forms, statements and attachments

submitted in proof of the eligibility requirements;

g) exhibited a record of poor performance such as abandoning works, not properly

completing the contractual obligations, inordinately delaying completion or financial

failures, etc. in any project in the preceding three years;

h) failed to provide clarifications related thereto, when sought;

i) been declared ineligible by the Government of India for corrupt & fraudulent practices or

blacklisted.

3.11 Jurisdiction

3.11.1 The disputes, if any, arising between the bidder and DeitY shall be resolved amicably,

failing which it shall be referred to an Arbitrator, mutually acceptable to both parties,

appointed by the Secretary, DeitY as per relevant provision under Arbitration and

Conciliation Act, 1996. Alternatively, this shall be subject to the exclusive jurisdiction of

courts at Delhi/New Delhi.

SECTION 4: EVALUATION AND SELECTION PROCEDURE

4.1 Evaluation of Bids and Selection of Agency

4.1.1 The evaluation of the bids shall be carried out in two stages:

a) First stage:

4.1.1.1 Evaluation of technical bids will be taken up. Bids, unsigned and incomplete (i.e. when the required bid formats have not been submitted), not responding to the scope of work and Terms of Reference fully and properly and those with lesser validity than that prescribed in the bid document will be summarily rejected as being non- responsive, before taking up the appraisal of the technical bid. The technical evaluation will be based on the following criteria with respective weightage:-

No. Parameter Score

A Experience of handling similar assessment projects 20

i. Experience in number of years (1 mark for each year experience) 10

ii. Number of similar studies (1 mark for each study) for Central/State

Government

6

iii. Number of similar studies (1 mark for each study) other than for Central/State

Government

4

B Methodology work plan and understanding of Terms of Reference 25

i. Understanding of scope of work including assessment model 5

ii. Data and Data sources 5

iii. Data collection and Analysis methodologies 5

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iv. Case studies methodology 10

C Suitability of key personnel for the assignment (qualifications & experience) 45

i. Number of people proposed to be engaged 5

ii. Relevance of key personnel with their qualification, experience & designation 10

iii. Experience in assessment of development capacity of organizations through

assessment of quality & quantity in the area of ICTE & other advanced

technologies.

10

iv. Experience in Impact assessment of commercial/social deployment in the area of

ICTE & other advanced technologies

10

v. Experience in Assessment of Organizational Structure in-

a. Human Resources

b. Organizational Management Structure

c. Financial Model

d. Others

10

D Ability & commitment to deliver the work output within the stipulated time 10 4.1.1.2 The minimum qualifying marks for the quality of technical bid will be 70 marks out of a total of 100 marks as shown above. b) Second stage: 4.1.1.3 The financial bids of only such bidders will be opened who obtain minimum qualifying marks / standards prescribed for the technical bid. The technical & financial bids would be assigned a weightage of 70% and 30% respectively as per CQCCBS given in the Manual of Office Procedure of Employment of Consultants. On the basis of combined weightage score for quality and cost, the bidder shall be ranked in terms of the total score obtained. The bid obtaining the highest total combined score in evaluation of quality and cost will be ranked as H-1 followed by the bids securing lesser marks as H-2, H-3 etc. H-1 will be declared as successful bidder and shall be recommended for award of assignment. 4.1.1.4 Allocation of work shall be at the sole discretion of DeitY and the decision shall be final and binding. 4.2 Award of Contract: 4.2.1 DeitY will sign a contract agreement with the bidder finalized after the due process is completed. After signing of the contract agreement, no variation or modification of the term of the contract shall be made except by written amendment signed by the parties.

SECTION 5: GENERAL CONDITIONS OF CONTRACT (GCC)

5.1. Application and Points to be noted:

5.1.1 The general conditions and points to be noted are:

(a) These general conditions shall apply to the extent that provisions in other parts of

the Contract do not supersede them.

(b) For interpretation of any clause in the Bid Document or Contract Agreement, the

interpretation of DeitY shall be final and binding on the Agency.

(c) Bids received late, not in properly sealed cover, received by email, fax or any mode

other than prescribed herein, conditional or not conforming with the above conditions

or not complete in all respects will not be entertained.

(d) If there happens to be a holiday on any of the above mentioned dates, the transaction

will be made on the next working day.

(e) DeitY reserves the right to alter the qualifying requirements.

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(f) DeitY shall not be responsible for loss and non-receipt of bids by post.

(g) DeitY reserves the sole right to accept or reject any or all bids without assigning any

reasons thereof.

5.2. Bid Security

(a) Each bid must be accompanied by bid Security amounting to Rs 50,000/- in favour of

Pay & Accounts Officer, Department of Electronics and Information Technology,

New Delhi in the form of Account Payee Demand Draft, Fixed Deposit Receipt,

Banker‟s Cheque or Bank Guarantee from any of the Commercial Bank in an

acceptable form. Bids received without bid security are liable to be rejected.

(b) Bid Security is liable to be forfeited and bid is liable to be rejected, if the bidder

withdraw or amends, impairs or derogates from the bid in any respect during the

period of validity of the bid.

(c) The bid security of all unsuccessful bidders will be returned at the earliest after expiry

of the final bid validity and after the issue of award of work

(d) The bid security of successful bidder will be returned after furnishing of Performance

Security.

5.3 Performance Security

5.3.1 The successful bidder shall submit a Performance Security @ 10% of total Value of

Contract within 10 days of the issue of letter of award. The Performance Security may be in

the form of an Account Payee Demand Draft, fixed Deposit Receipt from a Commercial

bank, Bank Guarantee from a Commercial Bank in an acceptable form. In case the selected

bidder fails to provide satisfactory service during the contract period, the Performance

Security, is liable to be forfeited, without prejudice to other remedies. The Performance

Security should remain valid for a period of sixty days beyond the date of completion of all

Contractual Obligations. No interest will be payable on the Performance Security.

5.4 Validity of Bids

5.4.1 Bids shall remain valid for a period of 180 (one hundred eighty) days after the date of

Bid opening prescribed in Bid Document. A Bid valid for shorter period may be rejected as

non-responsive. DeitY may solicit the bidder‟s consent to an extension of Bid validity (but

without the modification in bids).

5.5 Right to Accept Bids

5.5.1 DeitY reserves the right to accept or reject any bid and to annul the Bid process and

reject all bids at any time prior to award of contract, without thereby incurring any liability to

the affected bidders or any obligation to inform the affected bidders of the grounds for such

decision.

5.6 Conflict of Interest

5.6.1 DeitY requires that bidders provide professional, objective, and impartial advice and at

all times hold DeitY‟s interests paramount, strictly avoid conflicts with other

assignments/jobs or their own corporate interests and act without any consideration for future

work.

5.7 Confidentiality

5.7.1 Information relating to the examination, clarification and comparison of the bids shall

not be disclosed to any bidders or any other persons not officially concerned with such

process until the process is over. The undue use by any bidder of confidential information

related to the process may result in rejection of their bid. Except with the prior written

13

consent of the DeitY, the bidders shall not at any time communicate with any person or entity

any confidential information acquired during the course of the contract.

5.8 Fraud & Corruption

5.8.1 DeitY requires that bidder selected must observe the highest standards of ethics during

the performance and execution of such contract. In pursuance of this policy, DeitY:

(a) Defines, for the purposes of this provisions, the terms set forth as follows:

(i) “Corrupt practice” means the offering, giving, receiving or soliciting of anything of

value to influence the action of DeitY or any personnel of Agency in contract

executions.

(ii) “Fraudulent practice” means erroneous presentation of facts, in order to influence a

procurement process of the execution of a contract, to DeitY, and includes collusive

practice among bidders (prior to or after bid submission) designed to establish

bid prices at artificially high or non-competitive levels and to deprive DeitY of the

benefits of free and open competition;

(iii) “Unfair trade practices” means supply of services different from what is ordered on,

or change in the Scope of Work which was given by the DeitY in Section 2, of this

document.

(iv) “Coercive practice” means harming or threatening to harm, directly or indirectly,

persons or their property to influence their participation in the execution of contract.

(b) Will reject a bid for award, if it determines that the bidder recommended for award,

has been determined by DeitY to having been engaged in corrupt, fraudulent or

unfair trade practices.

(c) Will declare a bidder ineligible, either indefinitely or for a stated period of time, for

awarding the contract, if it at any time determines that the bidder has engaged in

corrupt, fraudulent and unfair trade practice in competing for, or in executing, the

contract.

5.9 Standards of Performance

5.9.1 The Agency shall perform the services and carry out their obligations under the

Contract with due diligence, efficiency and economy in accordance with generally accepted

professional standards and practices. The Agency shall always act in respect of any matter

relating to this contract as faithful advisor to DeitY. The Agency shall always support and

safeguard the legitimate interests of DeitY in any dealings with the third party. The

Consultant/Agency shall abide by all the provisions/Acts/Rules etc. of Information

Technology prevalent in the country. The Agency shall conform to the standards laid down in

Bid Document in totality.

5.9.2 The bidder is responsible for all costs incurred in connection with participation in this

process, including, but not limited to, costs incurred in conduct of and other diligence

activities, participation in meeting/ discussions/presentations, preparation of bids, in

providing any additional information required by DeitY in the evaluation process. DeitY will

in no case be responsible or liable for those costs, regardless of the conduct or outcome of the

EOI process.

5.10 Delivery and Documents

5.10.1 As per the time schedule agreed between the Parties, the Agency shall submit all the

deliverables on the due date as per the delivery schedule. The Agency shall not, without

DeitY‟s prior written consent, disclose the Contract, drawings, specifications, plan, pattern,

samples to any person other than an entity employed by DeitY for the performance of the

Contract. In case of termination of the Contract all the documents used by the Agency in the

execution or project shall become property of DeitY.

14

5.11 Change Orders

5.11.1 DeitY may at any time before completion of work under project awarded to

empanelled Agency, change the work content by increasing/reducing the quantities of the

services by 20% as mentioned in the Contract Agreement for execution of the Project,

without creating any liability for compensation on any grounds, whatsoever due to this

change. In such a case, the Agency will have to perform the service in the

increased/decreased quantity at the same contract rates within the time stipulated for

providing services to DeitY.

5.12 Agency’s Personnel

5.12.1 The Agency shall employ and provide such qualified and experienced personnel as

may be required to perform the services under the specific project assigned by DeitY and it is

desirable from the Agency to deploy personnel, who have adequate experience in the domain

related to the project.

5.13 Applicable Law

5.13.1 Applicable Law means the laws and any other instruments having the force of law in

India as they may be issued and in force from time to time. The Contract shall be interpreted

in accordance with the laws of the Union of India.

5.14 Intellectual Property Rights

5.14.1 No services covered under the Contract shall be sold or disposed by the Agency in

violation of any right whatsoever of third party, and in particular, but without prejudice to the

generality of the foregoing, of any patent right, trademark or similar right, or any charge

mortgage or lien. The Agency shall indemnify DeitY from all actions, costs, claims demands,

expenses and liabilities, whatsoever, resulting from any actual or alleged infringement as

aforesaid and at the expenses of the Agency, DeitY shall be defended in the defence of any

proceedings which may be brought in that connection.

5.14.2 The copyright of all content created under this contract shall be owned by DeitY and

the agency will not utilize this anywhere else and/or for any other work/organisation without

the explicit written permission of DeitY.

5.15 Governing Language

5.15.1 The Contract shall be written in English Language, English version of the Contract

shall govern its interpretation. All correspondences and other documents pertaining to the

contract, which are exchanged between the parties, shall be written in the English Language.

5.16 Sub Contracts

5.16.1 The Agency shall notify DeitY in writing of all sub contracts awarded for execution of

the Project, if not already specified in the Bid. Such notification in their original Bid or later,

shall not relieve the Agency from any liability or obligation under the Contract.

5.17 Assignments

5.17.1 The Agency shall not assign the project to any other agency, in whole or in part, to

perform its obligation under the Contract, without DeitY‟s prior written consent.

15

5.18 Performance Assessment

5.18.1 If during execution of the Project, following defaults were found, then a penalty of

1% of the Contract value per week (subject to maximum of 10%) may be imposed by DeitY:

Quality of deliverables is not satisfactory (till the quality is improved to the required

extent).

Not assigning adequate resources in time.

Not engaging resources on a dedicated basis, even when required.

Assigning resources that do not meet the client‟s requirements.

Inadequate interaction with the client department.

The work is either not complete or not completed satisfactorily as per the approved

time schedule or the quality of deliverables.

5.18.2 If the delay is beyond 10 weeks then DeitY may rescind the Contract and shall be free

to get it done from other Agency at the risk and costs of the appointed Agency. DeitY may

debar the Agency for applying in its future empanelment also.

5.19 Liquidated Damages

5.19.1 If any of the services performed by the Agency fail to conform to the specifications

of the assigned project or in the event of failure of the project due to indifferent, non

supportive attitude of the Consultant/Agency and the DeitY decides to abort the contract

because of such failure, then a sum up to 50% of the value of the contract shall be recovered

as liquidated damages from the Agency. Besides, all the payments already made for such

service shall also be recovered. This shall be without prejudice to other remedies available

under this contract to DeitY.

5.20 Suspension

5.20.1 DeitY may, by written notice to Agency, suspend all payments to the Agency

hereunder if the Agency fails to perform any of its obligations under this Contract including

the carrying out of the services, provided that such notice of suspension-

Shall specify the nature of failure

Shall request the Agency to remedy such failure within a period not exceeding thirty

(30) days after receipt by the Consultant/Agency of such notice of failure.

5.21 Termination

5.21.1 Under this Contract, DeitY may, by written notice terminate the Agency in the

following ways:

Termination by Default for failing to perform obligations under the Contract or if the

quality is not up to the specification or in the event of non adherence to time schedule.

Termination for Convenience in whole or in part thereof, at any time

Termination for Insolvency if the Agency becomes bankrupt or otherwise insolvent.

In all the three cases termination shall be executed by giving written notice to the Agency.

No consequential damages shall be payable to the Agency in the event of such

termination.

5.22 Force Majeure

5.22.1 Notwithstanding anything contained in the Bid Document, the Agency shall not be

liable for liquidated damages or termination for default, if and to the extent that, it‟s delay in

16

performance or other failures to perform its obligations under the agreement is the result of

an event of Force Majeure.

5.22.2 For purposes of this “Force Majeure” means an event beyond the control of the

Agency and not involving the Agency‟s fault or negligence and which was not foreseeable.

Such events may include wars or revolutions, fires, floods, epidemics, quarantine restrictions

and freight embargos.

5.22.3 The decision of DeitY, regarding Force Majeure shall be final and binding on the

Agency.

5.22.4 If a Force Majeure situation arises, the Agency shall promptly notify to the DeitY in

writing, of such conditions and the cause thereof. Unless otherwise directed by the DeitY in

writing, the Agency shall continue to perform its obligations under the, agreement as far as

reasonably practical, and shall seek all reasonable alternative means for performance not

prevented by the Force Majeure event.

5.23 Resolution of Disputes

5.23.1 The disputes, if any, arising between the Agency and DeitY shall be resolved

amicably, failing which it shall be referred to an Arbitrator, mutually acceptable to both

parties appointed by Secretary, DeitY, as per the relevant provision under Arbitration and

Conciliation Act, 1996. Alternatively, this shall be subject to the exclusive jurisdiction of

courts at Delhi/New Delhi.

5.24 Taxes and Duties

5.24.1 The Agency shall fully familiarize themselves about the applicable Domestic taxes

(such as VAT, Sales Tax, Service Tax, Income Tax, duties, fees, levies etc.) on amount

payable by DeitY under the contract. The Agency, sub Agency and personnel shall pay such

domestic tax, duties, fees and other impositions (wherever applicable) levied under the

applicable law.

5.25 Legal Jurisdiction

5.25.1 All legal disputes between the parties shall be subject to the jurisdiction of the Courts

situated in Delhi, India only.

5.26 Notice 5.26.1 Any notice, request or consent required or permitted to be given or made pursuant to

this contract shall be in writing, any such notice, request or consent shall be deemed to have

been given or made when delivered in person to any authorized representative of the party to

whom the communication is addressed, or when sent to such party at the address mentioned

in the project specific Contract Agreement.

17

Form I: Covering Letter on Letterhead of the Bidder – Covering Letter Proforma

To,

Deputy Director (Coordination),



Electronics Niketan,6, CGO Complex, Lodhi Road,

New Delhi-110003.

Sub: Independent Evaluation of Media Lab Asia

Dear Sir,

The undersigned having read and examined in detail all the terms and conditions of

documents pertaining to the bids invited by DeitY for Evaluation Study mentioned above, do

hereby express the interest to do the work as mentioned in the subject above.

2. Correspondence details:

(i) Name of the bidder

(ii) Address

(iii) Name, designation & address of the

person to whom all references shall be

made

(iv) Telephone (with STD code)

(v) Mobile No. of the contact person

(vi) E-mail of the contact person

(vii) Fax No. (with STD code)

(viii) Organisation‟s Website URL

3. We are submitting the Technical Bid and the Financial Bid, in prescribed formats.

4. We understand that you are not bound to accept any proposal you receive.

5. We fully understand and agree to comply that on verification, if any of the information

provided here is found to be misleading or false, we are liable to be dismissed from the

selection process or termination of the contract/work assignment at any time during the

process/project.

6. We agree to abide by the conditions set forth in Bid Document.

7. We hereby declare that our bid is made in good faith and the information contained is true

and correct to the best of our knowledge and belief.

Thanking you, Yours faithfully

(Signature of the Bidder)

Name:

Designation:

Seal:

Date:

Place:

18

Form II: Format for submission of technical bid

To,





New Delhi-110003.

Subject: Technical Bid for Independent Evaluation of Media Lab Asia.

Sir,


documents pertaining to the bids for Evaluation Study on the above subject, do hereby submit

the technical details as under –

1. Profile of the Bidder Agency:

I. Name of the Bidder Agency

II. Name and Designation of Head of the Bidder Agency responsible for the project

III. Establishment Details

a. Year of Establishment

b. Type of Organisation (Tick One): Company/Registered Firm/NGO/Any Other

c. Registration Number, Name and Place of Registering Authority (Attach attested

photocopy of registration certificate)

d. Number of full time employees

e. Number of part time employees.

2. Details of Key Professionals of the Bidder Agency proposed to be engaged for the

Evaluation:

S.

No.

Name Area of

key

expertise

Highest

academic

professional

qualifications

Length of

experience

(years)

in the area

of key

expertise

Position

in the

Firm

Number of

Man days

proposed

to be

deployed

for this Study

3. Details of the relevant office infrastructure setup of the Bidder Agency:

S. No. Details of Infrastructure

Quantity (Nos)

19

4. Details of the experience in successfully conducting similar studies in past 5 years:

S. No. Type of

Activity

Title of the

Project/Job

Name &

Address of

the

Client

Duration of

Project (in

months) & Year

of Start &

Completion

Details of

Study

5. Details of the experience in successfully conducting similar studies for Central

Government Ministries in past 5 years:

S. No. Type of

Activity

Title of the

Project/Job

Name &

Address of

the

Client

Duration of

Project

(in months) &

Year

of Start &

Completion

Details of

Study

6. Detailed Approach & Methodology: The Applicant is required to explain their

understanding of the objectives of the evaluation, approach and methodology to be

adopted for carrying out the activities for the evaluation and obtaining the expected

output.

7. Work Plan & Deliverables: The agency shall propose and justify the main activities of

the project, their content and duration, phasing and interrelations, resource planning to be

deployed and delivery dates. The proposed work plan should be consistent with the

approach and methodology, showing understanding and ability to translate them into a

feasible working plan. The work schedule should reflect how and by when the applicant

is expected to complete the assignment for each of the components and the timelines of

achieving the same.

CERTIFICATE

It is certified that:

1. The information given above is TRUE to the best of my knowledge. The organization shall

stand liable for any information given above which is later found to be FALSE, and in such

an event any payment due to it will be forfeited..

2. I am competent to sign this Certificate.

(Place & Date) (Name & Signature)

Official Seal of the agency

20

Form III: Format for submission of Financial Bid

To,





New Delhi-110003.

Subject: Financial Bid for Independent Evaluation of Media Lab Asia

Sir,


documents pertaining to the bids for Evaluation Study referred to above, do hereby quote the

following rates, inclusive of all taxes .

TOTAL LUMPSUM AMOUNT

………………………………………………………………………………

(figures in words)

…………………………………………………………………………………………….

TAX AMOUNT

……………………………………………………………………………………………….

(figures in words)

…………………………………………………………………………………………….

(Place & Date) (Name & Signature)

Official Seal of the agency

21

Form IV: Format for CV of Professionals to be deployed in the Project

S.No. Details

1 Name of the Professional

2 Qualifications (Graduation

& above only)

3 Total Years of work

experience

4 Total years of relevant

experience

5 Key Expertise (e.g. Project

Management, Surveys,

Statistical Analysis and

Sampling, etc.)

6 Language Known

7 Publications

8 Work History (current to

past)

8(a) Current

Designation

Organisation

Duration :

From : DD/MM/YYYY

To : DD/MM/YY

Key Job responsibilities :

Only relevant experience to

be listed

Projects Handled

Role in the Project

Client

Team Size (if any)

22

8(b) Previous

Designation

Organisation

Duration :

From : DD/MM/YYYY

To : DD/MM/YYYY

Key Job responsibilities :

Only relevant experience to

be listed

Projects Handled

Role in the Project

Client

Team Size (if any)

8(c) Any Other (Certifications,

trainings received etc.)

Signature:

Date:

Place:

23

Form V: Compliance Sheet for Pre-Qualification Criteria

S.No. Basic Requirement Documents Required Provided Reference &

page No.

1 Category of the Agency:

Academic Institution/

Policy Research Institute/

Not-for-Profit

Organisation/ Registered

Society

Annual Report for last

03 years indicating the

category of the agency

Yes/No

2 The institutions/

organizations should have

been in existence for a

period of at least 10 years

on the date of application.

Copy of registration

certificate issued by the

competent authority

with whom registered,

indicating date of

registration

Yes/No

3 Completed at least 05

similar projects in the last

05 years

Published material and

a copy of Work Order

and Completion

Certificate

Yes/No

4 In house capacity to deploy

the resources who will

administer the project:

A Project Lead/Manager

with 10+ Years to total

work experience with

minimum 5 years in

managing assessment

projects

CV of Professional Yes/No

5 (a) Professionals with at least

05 years of experience in

conducting field surveys


5(b) Professional with at least

05 years of experience in

appraisal, analysis, report

and case study writing


Signature of Authorized Signatory:

24

ANNEXURE-I

Background Note on Media Lab Asia

The Media Lab Asia was set up by Department of Electronics & Information Technology

as a not-for-profit organization under Section 25 of Companies Act, 1956 with the

objective of bringing the benefits of the Information & Communication Technologies

(ICT) and other advanced technologies to the common man. The Media Lab Asia is

working on the paradigm of collaborative research in its task of developing technologies

and bringing them to the daily lives of people. The strength of Media Lab Asia lies in

empowering gender & minorities and tribal and differently abled with the use of

Information & Communication Technology.

While the objective of Media Lab Asia is development and demonstration of technologies

for the benefit of the common man, it has been also adopting various approaches for large

scale commercialization of its technologies which include showcasing of the technologies

in the field with other partners, transfer of technologies, encouraging start-ups,

dissemination through web portals and deployment through Govt. agencies e.g. Govt. of

Mizoram, Govt. of Karnataka etc. Media Lab Asia has acquired sizeable strength in

translation of research into products.

2. Some achievements by Media Lab Asia:

2.1 Achievements in regard to innovations:

2.1.1 The Media Lab Asia has an experience of over 10 years in understanding the needs

of the field, role of ICT for grass root applications through conceptualization,

projects preparation, development & test deployment of ICT based technologies /

products & services. It has taken up around 75 ideas / projects that demonstrated the

relevance of ICT for common man in the areas of Healthcare, Education,

Empowerment of differently abled, Livelihood enhancement and Agriculture. It has

been strengthening delivery of ICT solutions for differently abled, Women &

Children and Tribals. As estimated with the implementation of various projects,

Media Lab Asia has touched the lives of around 3 million people directly, whereas

another 3.5 million are indirect beneficiaries.

2.1.2 The Media Lab Asia for last couple of years has been consolidating its efforts for

deployable projects for large scale impact. The focus of the Media Lab Asia is on the

outreach of its technologies working in collaboration with the respective stake

holders to make significant impact. In its endeavor, Media Lab Asia has been

working with Govt. (User Departments/Ministries), R&D Institutions, Academia,

Industry, NGOs & other organisations/stake-holders etc. Media Lab Asia has

collaborated with 58 partners in development & deployment of its technologies. It

may be emphasized that Media Lab Asia‟s role is mainly for design, development

and showcasing the value of technologies for a particular application, and thereby

catalyzing its proliferation by appropriate agencies and organizations.

2.1.3 Media Lab Asia has been encouraging start-ups with the help of technologies

developed under its ambit. Some examples of start-ups established and Media Lab

Asia‟s technologies used are as follows-

25

i. M/s Agrocom‟ has taken up „aAQUA‟ for large scale deployment.

ii. United Villages, Inc. is using Daknet project technology for large scale

deployment

iii. Dimagi Inc, has taken up project Ca:SH (Community Accessible and

Sustainable Health.)

iv. Polymeric sensors Pvt.Ltd. has taken up „Polysensors‟ for large scale

deployment

v. eAgriSarthi is taking up „e-Sagu‟

2.1.4 Media Lab Asia has been looking at all opportunities in the interest of its overall

objective, including the requirements of the line ministries and their agencies. Media

Lab Asia has been working with Government agencies including NAIP/ICAR,

RCI/MOSJE, NIESBUD/MSME, EdCIL/MHRD, National Trust/MOSJE, Mizoram

Govt., Karnataka Govt., Kerala Govt. etc. The following initiatives of Media Lab

Asia have resulted in showcasing technologies in the field;

Based on the experience of Media Lab Asia in the field of agriculture, ICAR

under its NAIP programe awarded Media Lab Asia a project „Development of a

set of alternative ICT Modals based on a study & analysis of a major ICT

initiatives in agriculture in India to meet the information need of the Indian

farmers‟.

The development and pilot deployment project of Media Lab Asia on Rural HMIS

(RHMIS) in the state of Kerala has led to Kerala State Govt preparing a bid for

statewide deployment of the program in the entire state of Kerala.

Media Lab Asia has undertaken deployment of technologies / services with

Rehabilitation Council of India (RCI), a body under Ministry of Social Justice &

Empowerment (MoSJ&E) to establish a national network for education, training

and empowerment of the disabled in more than 680 RCI recognized locations

including North-Easters region.

Initiatives of Media Lab Asia with State Education Department of Govt. of

Mizoram has led to deployment of ICT based Multi Media content in all State

Government schools from 8th to 12th Class in the state of Mizoram.

IIIT Hyderabad received a big project from MHRD on the basis of Virtual labs

project taken up by Media Lab Asia with IIIT Hyderabad

2.1.5 The Government has also entrusted Media Lab Asia with the execution of following

two specific National Programmes viz.

(i) National E-governance Division (NeGD): The Department of Electronics and Information Technology (DeitY),

Government of India, has created NeGD as an autonomous business division

within Media Lab Asia, under the Ministry of Communications and Information

Technology, Government of India, for taking up the tasks being carried out by

the Programme Management Unit of National e-Governance Plan (PMU-NeGP)

at DeitY.

(ii) ITRA ( IT Research Academy): IT Research Academy (ITRA) programme was approved in October 2010 as a

National Programme to build a national resource for advancing the quality and

quantity of R&D in Information & Communications Technologies and

26

Electronics („IT‟ for brevity), while institutionalizing an academic culture of IT

based problem solving and societal development by closely collaborating teams

of researchers and institutions having expertise in the different aspects of the

chosen research or application problems. The ITRA focuses on strengthening the

nation‟s competitiveness by expanding the R&D base in IT, especially by

leveraging the large IT education sector and IT users such as government,

industry and other organizations.

2.2 Commercialization:

While the objective of Media Lab Asia is development & demonstration of

technologies for the benefit of the common man, Media Lab Asia has been also

adopting various approaches for large scale commercialization of its technologies,

including the following:

Showcasing the technologies in the field with other partners including NGOs,

academic organizations etc. e.g. e-Sagu, Chic CAD, HMIS in telemedicine etc.

Transfer of Technology e.g. Polysensors, Sahayika, Rural Net including Digital

Gangetic Plains etc.

Encouraging start ups e.g. in case of projects aAqua, Daknet, Ca:SH, Polysensosr,

e-Sagu etc.

Dissemination through web portals e.g. punarbhava.in, gyanpedia.in, Chanderi

portal etc.

Deployment through Govt. agencies e.g. Govt. of Mizoram, Govt. of Karnataka

etc.

2.3 Some examples of the deployment & its impact:

Ashwini - Last mile broadband connectivity for integrated services delivery:

Deployed for quality services in e-Learning, e-health and e-education and e-agro

advisory in 115 villages in A.P.; Accessible to more than 5 lakh people

eSaguTM

- A personalized ICT based agro advisory system: 100,000+ expert

advices on 32 different crops in 200+ villages in 7 districts of A.P.; Also deployed

through 9 'Grameen Gyan Kendras' in 66 villages in 3 districts of U.P.

aAQUATM

(almost all questions answered) - A portal for farmers: A startup

company 'M/s Agrocom Limited' has been promoted; The company registered

21000+ members and received 38000+posts on its website

CAD for embroidery design: Deployed in 5 clusters of Lucknow & Kanpur, U.P

for Chikankari; In Shahpur Jat village, New Delhi, Kampilya & Farrukabad

clusters, U.P. for Zardozi work; In Meerut MSME clusters & in Chanderi, Madhya

Pradesh for Chanderi work

Media Lab Asia has taken up field assessment studies by third parties of selected

deployment projects with a view to assess their impact and to design the scaling up

of the projects namely e-Sagu, Chanderi project and a couple of projects in the

field of disability.

In the case of e-Sagu project, a detailed impact study was done by 3rd party and it

is assessed that approximately an increased benefit of about Rs.3800 per acre

because of increased crop yield, less use of pesticides and fertilizers in the state of

Andhra Pradesh has been achieved.

In the case study of Chanderi project, it has come out that most weavers admitted

to their incomes increasing from Rs.3000/- to Rs.6000/- because of the project.

Moreover, the project has resulted in making 90% of the weaver population reduce

27

its dependence on master weavers (large business persons who acted as

intermediaries in the supply chain), thus disentangling themselves from their

exploitative practices.

Chetana - Community TV for women empowerment and child development:

Deployed at 8 locations in Andhra Pradesh; Impact in 60 villages

Community radio station: Deployed for livelihood generation in 5 agricultural

universities (viz. SAU's at Ranchi, Faizabad, Coimbatore, Hissar & Raipur)

Health AsociadoTM

- Rural health information management system through

handheld computers: Developed & deployed in Mallapuram (Kerala) with 7.8

lakhs population. Kerala State Govt preparing bid for entire state of Kerala

mDhanwanthariTM

- Mobile telemedicine system: Developed & deployed at 22

locations of Cherthala taluk in Kerala; Accessible to 4.4 lakhs people

eDhanwanthariTM

- Rural telemedicine facility: Developed & deployed at 8

PHC/CHCs & 4 specialty hospitals in Kerala; Accessible to 1.70 lakhs people

ICT based malaria surveillance monitoring system: Deployed in Pallahara block of

Angul district, Orrisa; Accessible to 1.30 lakhs population

ICT in rural schools of North-East: Deployed ICT based content in 150 schools in

Mizoram, benefitting more than 30,000 students and teachers. Initiatives led to

deployment of ICT based Multi Media content in all State Government schools

from 8th to 12th Class in Mizoram state.

Deployment of technologies/services with RCI (MoSJ&E) to establish a national

network for education, training & empowerment of the disabled in 680+ RCI

recognized locations.

PunarjjaniTM

- Web enabled integrated assessment tool for mentally retarded

children: Deployment in 100 schools throughout the country. >>

Shruti-Drishti - A web page browser for visually impaired: Deployed in 40 schools

in 18 states

Computerized braille transcription system for visually impaired deployed in 40

schools(14 states)

2.4 Awards & Recognition:

IT Innovators Award at NASSCOM Summit 2008 and Profiled in the listing of

NASSCOM‟s 100 IT Innovators

National Award for „Empowerment of Persons with disabilities 2007‟ for „Cost

effective Adaptability of Technology‟ by “Ministry of Social Justice &

Empowerment, GoI on 03 December 2007 (World Disability Day)

'eSagu' selected as a finalist in the Stockholm Challenge Trophy-2008 in Sweden in

the category of 'Economic Development

Manthan Award- 2007 for eSagu, and for best e-content for 'aAQUA in 2005‟.

eSagu” recognized as one of the World-wide latest novel internet applications in

the “Innovative Application Case Study 2006” of Institute for Information

Industry, Ministry of Economic Affairs, Taiwan

CSI-NIHILENT e-Governance Award for 2005-06 for “eSagu”

GOLDEN ICON Award in February 2005 by Department of Administrative

Reforms & Public Grievances, Government of India“ for Shruti-Drishti

Dr. A.P.J. Abdul Kalam, Hon‟ble Ex President of India included “Ashwini” in his

website

“Sanyog” acclaimed by the Engineering Society of Detroit, Michigan and The

National Multiple Sclerosis Society, Michigan Chapter, USA by Da Vinci Award

in 2004

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3. Review of Media Lab Asia:

The Cabinet in July 2003 had approved the full scope Media Lab Asia programme

from May 1, 2003 for a period of nine years with a 10th

Plan outlay of Rs.267 Crore

(including Government budgetary support of Rs.227 Crore). Cabinet also approved

constitution of a Steering Committee under the Minister of Communications &

Information Technology (MCIT) to prescribe the organizational structure of Media

Lab Asia in alignment with those existing in Government and its R&D institutions

and also make recommendations about the size of Government funding required

during the 11th

Plan period (2007-12) subject to an independent review of the Media

Lab Asia programme during the terminal year of the X Plan period i.e. 2006-07.

In March 2010, an EFC chaired by Secretary (IT) accorded financial concurrence to

the scheme with a funding of Rs.67 Crore for the next three years of 11th

Plan i.e. upto

30th

April 2012.

DeitY, in October 2011, constituted a Working Group under the Chairmanship of

Principal Scientific Advisor to Government of India to review the performance and

suggest a future course of action in regard to Media Lab Asia and Government

support with quantum of funds required for taking up the proposed future activities.

The Working Group constituted by DeitY, in its report, recommended government

support for continuation of Media Lab Asia program for another 10 years with an

outlay of Rs.280 crore including an IEBR of Rs.30 crore for the 12th

five year plan,

and the funding for 13th

five year plan could be decided towards the end of 12th

plan

period. After the 10 year period (i.e. April 2022), Government may review

continuation of budgetary support. The Working Group identified the opportunity &

role of Media Lab Asia in research-technology-commercialization value chain and the

model required for scaling up the existing projects and development of new

technologies. The Working Group also identified potential core ICT and ICT

application areas that could be addressed by Media Lab Asia.

In February, 2013, an EFC chaired by Secretary (DeitY), approved an outlay

of Rs 30 crore spread over two years, i.e. 2012-13 and 2013-14 and recommended

that an independent evaluation of the Scheme may be undertaken, focusing essentially

on an appraisal of, all the past and present major activities/ projects undertaken by

Media Lab Asia and recommend a „new business model‟ for implementation that is

both technically and financially feasible. The EFC also recommended that a decision

on further continuation will be taken by EFC, based on the findings of the

independent evaluation.

29

S.No

Project Development /Deployment (including pilot deployment), locations

Beneficiaries Persons to contact

Healthcare

1. Health-Associado™: Rural Health Management Information System

PHCs/ BPHCs/CHCs in Tirur Taluk, Malappuram, Kerala.

Rural population

Mrs. Elizabeth Thomas, CDAC Trivandrum

2. Strengthening healthcare services at grass-root level using ICT

Ballabhgarh, Haryana with AIIMS Rural population

Dr. K. Anand, CCM, AIIMS, New Delhi

3. eDhanwanthari™ - Rural Telemedicine System

PHCs/ BPHCs/CHCs/remote hospitals at Tirur Taluk, Malappuram, Kerala

CHC Chanderi and District Hospital, Ashoknagar, M.P.

Rural population

Mrs. Elizabeth Thomas, CDAC Trivandrum

Block Medical Officer at CHC, Chanderi

4. mDhanwanthari™ – Affordable Mobile Telemedicine Facility

Cherthala taluk, Alappuzha, Kerala Rural population

Mr. K.V. Johny, Manager (Technical), C-DAC, Trivandrum

Dr. Nayak, KVM Hospital, Cherthala

5. Sehat Saathi™ - Portable Model of Primary Healthcare Delivery

Venu Eye Institute and Research Centre, New Delhi

Teleophthalmology module at Vision Centres in Sangamner & Panchgani Maharashtra

Rural population

Prof. Harish Karnick,, Dep. of Computer Sci. Engg. IIT Kanpur

Dr. Abhishek Dagar, Venu Eye Hospital, New Delhi

Dr. M. Deshpande, PBMA’s HV Desai Eye Hospital, Pune

Livelihood Enhancement (Skill Development)

6. Chic ™- A vector based software tool for craft artisans

Zardozi cluster in Shahpur Jat, New Delhi

Kampilya Village, Farrukhabad, U.P.

Basani, Varanasi, U.P.

Fatehgrah District, Punjab

CSCs of Bhojpur Block; Hapur Block; Muradnagar Block; UP state

Craft artisans

Prof. Amit Ray, IIT Kanpur

Ms. Neira Mishra , Draupadi Trust, New Delhi;

Mr. Robin Gupta, Bassi Pathana, Fatehgrah, Punjab

Mr. Akbar Ali, Hapur

7. Digital Development Program & ICT based resource center’ for weaving community

Chanderi, M.P. Artisans/students

Mr. Osama Manzar, Director, Digital Empowerment Foundation, Delhi

Mr. Shahid Ahmed, Coordinator, Centre , Chanderi

8. ICT based integrated development program for women & child community empowerment

Lallapura craft cluster, Varanasi, U.P. Women artisans

Mr. Ajay Singh, Director, SIRD, Varanasi

9. eGalla™– A Retail Management System Retail shops in Mumbai & Delhi, Moradabad

CSCs in Uttar Pradesh

Retailers

Prof. Krithi Ramamritham , IIT Bombay

Mr. Mukhtar Husain (Moradabad)

List of Major Ongoing Projects of Media Lab Asia:

ANNEXURE II

30

Computer Training centre at Moradabad, Jamnagar (Gujrat)

Mr. Umesh Uttam Chandani (Jamnagar)

Livelihood Enhancement (Agriculture)

10. Annapurna Krishi Prasaar Seva: A combination of Interactive portal, IVRS & mobile application to provide agro advisory to the farmers

Hyderabad, Andhra Pradesh Farmers Prof. Madhav Rao & Dr. R. R. Hermon (NIRD, Hyderabad)

Prof. Punna Rao (ANGARU, Hyderabad)

Dr. Santanu Chaudhary (IIT Delhi)

11. Mobile based agricultural extension system in North-East India (m4agriNEI)

Barapani & Shillong, Meghalaya

Farmers Dr. A. Bandyopathay & Dr. R. B. Singh (Delhi)

Dr. V.P.Sharma (MANAGE, Hyderabad)

Dr. R.J.Rabindra (Barapani, Shilong)

Empowerment of the disabled

12. Punarjjani™ – ICT based Integrated Assessment Tool for Mentally Challenged Children

Schools throughout the country Students & teachers

Prof. P. Jeychandran, Director, Vijay Human Services, Chennai

Mr. K.V. Johny, Manager (Technical), C-DAC, Trivandrum

Mr. Rajen Joseph, CSI, Chennai

Education

13. Multimedia content for preprimary, Math & Life Science Experiments for Secondary & Higher Secondary

Schools in Delhi, Maharashtra, Haryana and Madhya Pradesh including Madarsas; Chanderi

Students & teachers

Dr. Hemant Darbari , CDAC Pune

Mr. Ajay Kumar, CDAC Pune

Mr. Karimullah Shaik, CDAC Pune

14. Shikshan™ - An Artificial Intelligence based intelligent tutoring system

13 Mgmt. & commerce colleges in & around Hyderabad, Delhi

Students Prof. M.M.Pant, Former Pro Vice Chancellor, IGNOU, New Delhi

Prof. Venkteshwarlu, Osmania University, Hyderabad

15. ICT in Schools of Mizoram 200 schools in Mizoram Students & teachers

Prof. M.M.Pant, Former Pro Vice Chancellor, IGNOU, New Delhi

State Education Dept., (Mizoram)

31

List of Major Past Projects of Media Lab Asia:

S.No

Project Development /Deployment (including pilot deployment), locations

Beneficiaries Persons to contact

Livelihood Enhancement (Agriculture)

1. eSagu™- IT Based personalized Advisory System Hyderabad, Andhra Pradesh Farmers Prof. Krishna Reddy, Prof. Bhaskar Reddy (IIIT Hyd)

Mr. Sundara Rajan Sampath, Janani Foods Pvt. Ltd. Hyderabad

Empowerment of the disabled

2. Navshikhar: Edusat based channel to train Special Educators

Rehabilitation Council of India (RCI) New Delhi Special educators

Mr. Rajesh Verma, Assistant Director, RCI, New Delhi

Connectivity

3. Cost Effective Solution for Community Radio Station and its deployment for awareness in various fields like Agriculture & Allied Sciences; Women & Child Empowerment; Health & Hygiene; Livelihood generation; Career Counseling & Entertainment etc

Narendra Dev University of Agriculture & Technology – Faizabad,

Birsa Agriculture University – Ranchi,

Tamil Nadu Agriculture University– Coimbatore

CCS Haryana Agriculture University – Hisar

Indira Gandhi Krishi Vishwavidyalaya – Raipur

General Population

Dr. H. O. Shrivastava, World Development Foundation, New Delhi

University Coordinator

4. Ashwini (last mile connectivity)- A wireless broadband network to provide urban services viz.- e-Learning, e-Governance, e-Medicine, e-Health and e-Education to rural areas

Connected about 115 villages through 32 village centres in east & west Godavari Districts of Andhra Pradesh with hub at Bhimavaram town in point to multi-point and mesh configurations.

General Population

Dr. Ramgopal, Byrraju Foundation, Hyderabad

5. Digital Gangetic Plains Test bed was being developed between Lucknow – Kanpur region ranging several tens of kilometers

General Population

Prof. Bhaskaran Raman, IIT Bombay

ANNEXURE III

32

Annexure-IV

Tentative template of the report

1. Executive summary

2. Introduction

3. Description of Media Lab Asia

3.1 Organization structure, Promoters, Shareholders, Advisors

3.2 Objective, Mission, Vision, Scope, Mandate

3.3 Overview of past and current activities undertaken including nature, target group,

partners, areas covered, innovations, profiling of products created/servicer rendered,

commercial viability etc.

3.4 Achievements and Shortcomings

4. Market Analysis

4.1 Study of similar organizations

4.2 Market Trends & its Valuation

4.3 Competitors

4.4 Market Positioning of Media Lab Asia in terms of, inter alia, product profile, areas of

operation, expertise, relevance, cost-benefit analysis, outreach, impact etc.

5. SWOT analysis of Media Lab Asia

6. Appraisal of the past and ongoing activities/ projects of Media Lab Asia, including a study of alternatives and feasibility analysis of projects studied,

comparison of manual process with ICT-based process, value chain analysis, impact

analysis of Media Lab Asia and projects/activities undertaken by it etc.

7. Proposed Business Model

7.1 Mandate, objective, vision, goals and strategy for Media Lab Asia.

7.2 Organisational Structure.

7.3 Product/Service profile.

7.4 Sales, Promotion & Advertising and Marketing strategy.

7.5 Strategy for interface with Government Departments and partners and stakeholders.

7.6 Strategy for expanded and meaningful outreach to target group of beneficiaries.

7.7 Strategy for leveraging advantages of being a Section 25 company.

7.8 Approach to Capacity Building.

7.9 Development and Diversification Strategy.

7.10 Revenue Generation and self sustainability strategy.

7.11 Market Positioning and Commercial Viability strategy.

7.12 Sustainability and Growth Approach.

8. Conclusions

Annexures

Documents studied.

Persons interviewed.

Questionnaires developed.

Details of responses to questionnaires, interviews, discussion etc.

Details of field visits- projects, areas, persons covered etc.

Details and explanatory notes of analysis, formulae, trends, projects etc.

Any other material/document/information as may be considered relevant.

32