Repro Leaders and Legends event - Future trends in publishing

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    StrategicPlanningtoEnteraNewMarket

    with

    a

    New

    Digital

    Information

    Business

    FutureTrendsinPublishing

    New

    Delhi,

    India

    [email protected]

    Robert E. Baensch

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    Understandingthenewmarkets

    How well do I know

    my new customer?

    How do I better communicate

    with customers online?

    How do I provide my

    organization with actionable

    business analytics?

    Are the systems I need available

    and is the information reliable?

    Where do I order from to get the best solutions for digital publishing?

    How many places do I go to get

    bibliographic/sales/consumer

    information?

    Wheres my competitionoutperforming me and

    where am I outperforming?

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    Customer and Information has changed

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    Digitaldisruption

    to

    Traditional

    Book

    Publishing

    Aspublishersseektomaximizesalesand

    reachthe

    widest

    possible

    audience,

    they

    now

    haveadditionalformatsandnewdistribution

    opportunities

    Whichleadstoexperimentssuchas:

    eBook,onlinedelivery,mobiles

    ...allofwhichcomplementthephysical

    formats

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    Digital

    StrategyMarketing

    AccountManagement

    PiracyContent

    Development

    Infrastructure

    Production

    DigitalStrategyMix

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    NonMarketingDigitalStrategicObjectives

    Production

    XMLfirst

    .EPUB

    FLAC(Audio)

    Infrastructure

    DigitalAssetManagement(DAM)

    Digital

    Warehouse

    Account

    &

    Title

    Management

    EmergingOpportunities

    Managethesupplychain(as

    needed)

    Sales&Marketingcalls

    Coordinatetitleconversion

    Develop

    Promotions

    SalesValidation

    Content

    Development

    Developenrichedcontentideas

    Manageproduction

    scheduleand

    developerrelationship

    Piracy

    3rd PartyMonitoring

    IndustryLobbying

    Consumer

    education

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    Game

    App

    based

    on

    the

    book HBGmarketingcreatedafreegameappbasedonTHEMANSBOOK,whichhad1,000,000+

    downloads.Inconjunctionwiththeauthor

    createdapaidappofthetradebook

    Usedapublicdomainstoryasanextra

    fortheeBook AddedTHESINGLEMAN,byCharlesDickensto

    DROODeBookasbonusmaterial

    Linksto

    fictional

    websites

    mentioned

    innovel LinkedallwebsitesmentionedinTHE

    SCARECROWandaddedauthorresearchphotos

    toeBook

    as

    bonus

    material

    8

    +Bonus

    Material

    Mobile

    Web

    Linked

    ContentDevelopment

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    eReading Devices

    9

    DEDICATEDeREADERSSonyReaderAmazonKindle

    Barnes&NobleNookKoboWink/India

    Manymore

    coming

    MULTIPURPOSEeREADER DEVICESAppleiPad

    Dell

    Android

    Streak

    Moresoon:HPZeel Tablet

    eREADERAPPSFORDEVICESKindleforiPhone,iPad,

    Blackberry,AndroidNookforiPhone,BlackberryKobofor

    iPhone,Android,Palm Moresoon

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    10

    ResearchandDevelop

    Newchannels

    LibrarySales

    RetailSales

    Mobile

    Distribution,ChannelOpportunities

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    Marketing

    Digital

    Marketing

    MediaMix

    PublisherSite

    SocialNetworks

    PermissionMarketing

    AdBuys

    Widget/AppDevelopment

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    MarketingDigitalStrategicObjectives

    MobileAppDevelopment

    Multipleplatforms:Apple,RIM,Android,

    Symbian,

    etc.Freevs.Paid

    PublisherSite

    Customerdataacquisition

    Makeallassets

    shareable

    and

    viral:

    Video,Podcasts,Covers,Authorphotos,Reviews,ReadingGroupGuides,etc.

    Social

    Networks

    Facebook,MySpace

    Twitter

    Shelfari Blogs

    CreateBrand

    Awareness

    (Permission

    Marketing,

    Ad

    Buys)

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    Production&Infrastructure

    eBook,

    eAudio

    FLAC

    .EPUBXML

    DAM&Digital

    Warehouse

    PublisherControlled

    Production Infrastructure

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    15

    Challenges Opportunities Policingfilesharingsites,e.g.Scribd Attributor,Publishervigilance,Securitydue

    diligence

    XMLfirst

    work

    flow Re

    educate

    staff:

    editors,

    production,

    operations

    ValidatingandMonitoringsalesfromagrowing

    listofaccounts

    Auditingdigitalsalesstatements

    Exploringrelationshipwithindependentsales

    verificationvendors,encouraginganindustry

    solution

    VerifyingDRMschemas Independenttestingbysecurityexperts

    Lossleaderpricepointstoconsumers($9.99) Enrichedcontent,createadiversedistribution

    portfolio,take

    tough

    action,

    be

    willing

    to

    window

    titlesonacasebycasebasisorbeoffsale

    Encouragingamorecompetitivemarketplace Buildingadiverseandsecuredistributionportfolio

    Tracking

    territorial

    rights

    for

    digital

    resellers Exploring

    relationship

    with

    independent

    sales

    verificationvendors,encouraginganindustry

    solution

    Summary

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    Managingchange

    Thebasicsofchangemanagement:

    Originates

    at

    the

    top

    of

    the

    organization

    Consistentmessageaboutwhatandwhy

    Deliver

    education

    about

    the

    importance

    ofdigitalpublishingasthepresentandfuture

    Ongoing

    effort

    with

    the

    people

    who

    need

    tomakechangehappen

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    Wehavechoices

    Businessasusual

    Respondto

    changes

    Makethenecessarychanges

    Downsizeto

    save

    costs

    Or

    PlantoGrow

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    NewImportant

    Factors

    in

    our

    Business

    Environment

    Dramaticandrapidchanges

    Consolidationinthemarketplace

    ComplexVariablesindifferentmarkets

    Technologyinallpartsoftheinformationindustry

    Technologyrapidly

    changing

    and

    evolving

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    Thefine

    art

    of

    being

    prepared

    Youcannotreducepublishingstrategiestoa

    formula

    Youcannotreducepublishingtoaprocess

    Thegreater

    the

    range

    of

    futures

    the

    more

    importanttodevelopalternativeplans

    Focusonstrategiesasacentralconceptwith

    continuallychanging circumstances

    and

    events

    in

    thedifferentlanguagespeaking/readingmarkets

    uniqueforIndia

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    Strategy

    vs.

    StrategiesOnePlan vs. SeveralPlans

    (A,B,

    C

    and

    D)

    Importanceofflexibility,changemanagement,speed

    Beprepared

    to

    put

    several

    alternate

    plans

    into

    action

    Seizetheobviousbutalsotheunforeseeableopportunities

    Goodstrategiesprepareproactiveactionsnotcrisismanagement

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    1

    2

    3

    ?

    A Clear-Enough Future

    A single forecast precise enoughfor determining strategy

    Alternate Futures

    A few discrete outcomes thatdefine the future

    A Range of Futures A range of possible outcomes, but

    no natural scenarios

    True Ambiguity

    No Basis to forecast the future

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    Fourmain

    strategies

    forgrowth

    1.Present

    publishing

    programs

    for

    present

    markets

    2.Present

    publishing

    programs

    for

    new

    markets

    3.

    New

    publishing

    programs

    for

    present

    markets

    4.Newpublishingprogramsfornewmarkets

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    Growth Strategies for

    Publishing Programs

    1

    2 4

    3

    New

    Markets

    Present

    Present New

    1. Present Publishing programs in present markets

    2. Present Publishing programs in new markets

    3. New Publishing programs in present markets

    4. New Publishing programs in new markets

    Publishing Programs

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    Summary

    Definingyour

    customer

    of

    today

    and

    tomorrow

    Definingthetechnologiesthatarerelevanttoyour

    business

    Definingdistributionandretailchannelsincluding

    thenewdigitaldistributionplatforms/channels

    Developingnew

    goals

    which

    will

    demand

    new

    strategies

    Focuson

    good

    management,

    good

    people

    and

    good

    publishingprograms

    QualityContent istherealvalueforlongterm

    success

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    Thankyou

    Questions&

    Answers

    Discussion