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April 20 – 21, 2010, Bogota, COLOMBIA
Speakers name Position Company Country
John ChowdhuryDirector, Intelligent Systems
KEMAAmericas and Caribbean
April 20 – 21, 2010Crowne Plaza Hotel, Bogota, COLOMBIA
April 20 – 21, 2010, Bogota, COLOMBIA
Our clients include some of the largest and most complex global AMI and Smart Grid efforts
Representative KEMA Smart Grid Clients
April 20 – 21, 2010, Bogota, COLOMBIA
What is Electricity Theft?
• Obtaining electricity without Utility approval constitutes electricity theft and is therefore illegal. Among the methods commonly used to illegally abstract electricity are:– direct connections to power lines using ‘throw-up’
lines and wires – meter tampering to cause the meter to under-register
the amount of electricity actually consumed – meter by-pass to cause all or some of the electricity
consumed to go undetected by the meter
April 20 – 21, 2010, Bogota, COLOMBIA
Can you Detect the Loss?
Photo: Courtesy of Ampla, 2009
April 20 – 21, 2010, Bogota, COLOMBIA
These Guys are not Preparing for the Olympics!!
Photo: Courtesy of Ampla, 2009
April 20 – 21, 2010, Bogota, COLOMBIA
Equipment Damage
Photo: Courtesy of Ampla, 2009
April 20 – 21, 2010, Bogota, COLOMBIA
Approach to Develop a Solution
Determine Areas of ConcernsDetermine Areas of Concerns
Determine Solutions AlternativesDetermine Solutions Alternatives
Reduce
Non Technical Loss
1
Develop Business Case for AlternativesDevelop Business Case for Alternatives
Develop Alternate Topology and ProcessDevelop Alternate Topology and Process
Project Startup & Kick-ofProject Startup & Kick-of
Implementation PlanningImplementation Planning
Develop Meter ing Solution and ProcessDevelop Meter ing Solution and Process
April 20 – 21, 2010, Bogota, COLOMBIA
• Identify tampering by measuring both delivered and received energy in separate register
• Detecting inverted meters • Frequent unplanned outages • Reverse energy flow• Illegal connections• Use of connect and disconnect switches• Use of prepay meters
AMI
April 20 – 21, 2010, Bogota, COLOMBIA
Residential AMI
• Residential AMI system – Single electronic meters with remote disconnect/reconnect
switches– Up to 24 electronic meters with remote disconnect/reconnect
switches to be installed inside a single meter cabinet– Prepaid meter
• Facilitate remote monitoring of customer meters and quick detection of attempts at tampering
• View usage and consumption patterns on a display unit placed inside their homes
• Utilize “Transformer Meter” to identify possible energy theft
April 20 – 21, 2010, Bogota, COLOMBIA
Feeder by Feeder Analysis
• Examining the losses on individual power distribution circuits, beginning with the feeders with high percentages of losses
• Installation of “Feeder Meters” and “Transformer Meter” to measure total consumption on transformer circuits, and inspection of individual meters on the feeder
April 20 – 21, 2010, Bogota, COLOMBIA
Example: Selecting Feeders to Automate - Evaluation Process
Feeder Data Collection•Reliability•Performance•Losses
Feeder ProfilingBenefits from•Power Quality•Reliability•Non-Technical Losses
Step 1
Step 2 Profile Categorization
0
100
200
300
400
500
600
Low Medium High
Fe
ed
ers
(Q
ua
nti
ty)
Power Quality
Reliabil ity
Technical Losses
Non-Technical Losses
Revenue
Mean Time to Restore
Max Voltage Drop
April 20 – 21, 2010, Bogota, COLOMBIA
Establish Device Placement and Cost Guidelines
Estimate Profile Costs / Benefits
Step 3
Step 4
Example: Selecting Feeders to Automate - Evaluation Process
April 20 – 21, 2010, Bogota, COLOMBIA
SMB and Large Account Audits
• Routine audits of large commercial and industrial customers – to detect and prevent diversion of electricity
• On going audits
• Use of AMI
April 20 – 21, 2010, Bogota, COLOMBIA
Theft-Resistant Distribution Network
• Replace lines with insulated conductors
April 20 – 21, 2010, Bogota, COLOMBIA
Example of Theft Investigation Process
TheftB-130_1
Investigation Assignment ConcludeField Investigation
Fraud reports possible theft
Internal report of possible theft
Investigate Concern
Meter reader or meter servicesreports possible theft
Office InvestigationPossible theft is reported
Review excalation reports(IW58)
Review information about thecase
Customer Service reportspossible theft
Field Worker reports possibletheft
SAP Investigation
AMI system reports possibletheft
April 20 – 21, 2010, Bogota, COLOMBIA
• Audit of zero-consumption customers• Removal of inactive account service equipment• Inspection of residential meters• Meter sealing• Prepaid meters• Arrest of perpetrators • Community relations and public education
Theft-Resistant Process
April 20 – 21, 2010, Bogota, COLOMBIA
• One size does not fit all• Solution should be considered based on the
distribution topology, geographic/demographicsand cost/benefit
• Some solution may cost more but could provide greater benefits
• Can’t replace your “Loss Investigation” group• Utilize “Smart Grid/AMI” data to your advantage
Conclusion
April 20 – 21, 2010, Bogota, COLOMBIA
Thank You
For any additional information, please do not hesitate to contact
John Chowdhury: Email: [email protected]
Phone: +1 214 213 6226 (US)