Reports of Foreign Objects in Hot Dogs

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Case Overview Case In Charge Of OPHS Alerts Were Sent To:

Case Type: Foreign Object

Reported Date: Wednesday, July 18, 2007

Entered By: HOTLINE System

Case Status: Closed

Entered By Agency: Hotline

Incident Date: 7/18/2007

Original Statement:

Case Closing Reason:

Case Closing Remarks:

SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: Kumzler MANUF. ADDR1: NO DATA MANUF. ADDR2: NO DATA MANUF. CITY: Lancaster MANUF. STATE: PA MANUF. ZIP: NO DATA TYPE OF INJURY/ILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA

Complainant Slate: PENNSYLVANIA

Complainant District: Philadelphia, PA (60)

REMARKS;+++CaJler alleges that a rat leg is in one of the hot dogs in the package that she is keeping in the freezer. She has the hot dog, the foreign object, and all the packaging. She hopes to hear from FSIS. She contacted the company and they want her to mail them the evidence but she is saving it for FSIS to investigate.

CCMS II Case Report For Case # 2007-5962

6/2512009 4:37:48PM

Page 1 of4

Nature of Complaints

Is Primary Complaint Type Medical Visit Hospitalized life Threatening Complaint Description

Yes Foreign Object No No No

Products Country of Origin US

Product Brand Kumzler Product Date

Product Name Franks Species other

Est. District Name Philadelphia, PA (60) Processing Type

Purchase Date 711312007 12:00:00AM Package 16 oz.

Case Status Closed Lot:

~t"·:::"Ir:'?t'< '· •• ,.' .• '··.·'.:!,>iW",.' I.',~'·· :.','. "·'·"' •• '·',Ii":'c.··· , . " :':' ,'.". I.',.,; ... ' .', ,";",' ., 09424 P 60 Packaging Kunzler & Company Inc. Yes

Case Tasks Brand: KUmzler

Product Name: Franks

CCMS IT Case Report For Case # 2007-5962

6125/2009 4:37:48PM

IntI. .. ,., .

Page2of4

Case Notes Created By: HOTliNE System Created On: Monday, July 23, 2007 Modified By: HOTLINE System Modified On: Monday, July 23, 2007 Title; Case 2007-5962 OPHS

Review of PSIS data within the last 6 months revealed no noncompllances that suggest a direct relationship between this complaint and practices in the identffied plant.

Created By: HOTLINE System Created On: Friday, July 20, 2007 Modified By: HOTLINE System Modified On: Friday, July 20, 2007 Title: Case 2007-5962 OPHS

Complaint reviewed. I searched GeMS and found no similar complaints within the last year.

Created By: HOTLINE System Created On: Tuesday, July 24, 2007 Modified By: HOTLINE System Modified On: Tuesday, July 24, 2007 Title: Case 2007-5962 OPHS

Attempted to contact the complainant. Left a message with daughter.

Created By: HOTLINE System Created On: Monday, August 13, 2007 Modified By: HOTLINE System Modified On: Monday, August 13, 2007 Title: Case 2007-5962 OPHS

Attempted to contact complainant to clarify complaint description, without success. Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

CCMS II Case Report For Case # 2007-5962 Page 3 of4

6/2512009 4:37:48PM

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Uploaded Documents

Added On Added By Document Name Document Title Size (KB)

11/1512007 C:\Documents and Establishment letter - uploaded by: 39.87 SettingslAll UserslApplication Data\USDA\FSIS\CCMS2\Upl

oads\\CCMS2TMP _c5fObd16 _831c_4336_aa79_71725430

15b3.data

11/15/2007 C:\Documents and Establishment Letter_report - uploaded by: 34.88 Settings\Al1 UserslApplication Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _8e1f28d3 _0316_4926_8c30_199bd194

9de4.data

11/09/2007 C:\Documents and Complainant Letter - uploaded by: 60.93 SettingslAll UserslApplication Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _ 411ab190

_fe13_ 44a4_bOf8_22605db72 04e.data

ceMS II Case Report For Case # 2007-5962 Page4of4

6/25/2009 4:37:48PM

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CaseOata .O=()rCa§e

Case Overview Case In Charge Of OPHS


Reported Date: Friday, July 06, 2007



Original Statement: SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: Armour-eckrich Meats MANUF. ADDR1: P.O. Box 405020 MANUF. ADDR2: NO DATA MANUF. CITY: Cincinnatti MANUF. STATE: OH MANUF. ZIP: 45240 TYPE OF INJURYIILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA REMARKS:PLASTIC

Alerts Were Sent To:

Case Status: Closed


Complainant State: MICHIGAN

Complainant District: Madison, WI (45)

I found a piece of plastic, bright blue, (trash bag consistency) imbedded inside 1 hot dog. I'd like to report this---don't think j'll eat any of these any more.



ceMS II Case Report For Case# 2007·5927

612512009 4:35:11PM

Page 1 of5


Is Primary Complaint Type Medical Visit Hospitalized Life Threatening

Yes Foreign Object No


Product Brand Eckrich Product Date

Product Name Species

Est. District Name Processing Type

Purchase Date Package

Case Status Lot:

Lite Franks W/turkey+pork Other Chicago, IL (50)

6/23/2007 12:00:00AM 1 Ib Closed

Case Tasks Brand: Eckrich Product Name: Lite Franks W/turkey+pork


No No

6/2512009 4:35:11PM

Complaint Description

Page 2 of5

Case Notes Created By: HOTLINE System Created On: Thursday, July 19, 2007 Modified By: HOTLINE System Modified On: Thursday, July 19, 2007 Title: Case 2007-5927

Previous complaints mentioned as similar concerned material consistent with casing, which is not the case with this complaint.

Created By: HOTLINE System Created On: Wednesday, July 18, 2007 Modified By: HOTLINE System Modified On: Wednesday, July 18, 2007 Title: Case 2007-5927 ESTABLISHMENT

Because of suggestive PSIS data, OPHS asks that this complaint be shared with the lie for his/her review. Object in this case is less than .8" and is therefore not a significant hazard. No report is requested at this time.

Created By: HOTLINE System Created On: Thursday, July 19, 2007 Modified By: HOTLINE System Modified On: Thursday, July 19, 2007 Title: Case 2007-5927 ICS ESTABLISHMENT

Complaint forward to the FLS and IIC as notification upon request of OPHS.


Contacted the complainant. She states that while she was eating a hot dog (2nd bite in) she noticed a piece of blue plastic embedded in the link. SHe [eft the piece of plastic in the hotdog. Aside from feeling quesy there was no other iIlness or injury associated with the complaint. She has agreed to send in a picture of the hot dog and the foreign object. She also has two other packages which she purchased at the same time. She is planning on looking through them for other evidence of plastic in the hotdogs.

CCMS n Case Report For Case # 2007-5927 Page 3 of5

6/25/2009 4:35;llPM

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Created By: HOTLINE System Created On: Thursday, July 19, 2007 Modified By: HOTLINE System Modified On: Thursday, July 19, 2007 Title: Case 2007~5927 OPHS

Case will be archived and reevaluated should a similar complaint be reported or additional information comes fOlWard. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.


I searched CCMS by establishment number and found four similar complaints (case#: 4916-2006, 5417-2007, 5534-2007, 5769-2007) reported witl1in the last year.

I searched CCMS by brand and found no similar complaints reported within the last year.


Review of PSIS data within the last 6 months revealed one noncompliance (NR 15-2007-5736)that suggest a direct relationship between this complaint and practices in the identified plant. The NR involved the blue plastic contaminants in a direct product contact area.

CCMS II Case Report For Case # 2007-5927 Page4of5

6/2512009 4:35:11PM

(b) (6)

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....... ·.r.'· L

Uploaded Documents .


07/18/2007 C:\Oocuments and object wi product and package 84.41 Settings\Al1 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CGMS2TMP _e4e2fOd3

- ba2a_ 47f9_392c_923757c7 aSS6.data

07/18/2007 C:\Oocuments and object closeup 74.28 Settings\A11 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _d34e2d3d _c80b_ 49c4_b715_1efd42da

Oaa1.data

07118/2007 C:\Documents and object 78.81 Settings\A1l Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _dfe53e7a

- 7812_486e_a040~e29cb99f 6c39.data

ceMS II Case Report For Case # 2007-5927 Page 5 ofS

6125/2009 4:35:11PM

(b) (6)



Reported Date: Friday, March 02, 2007



Original Statement: SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: Dis!. By Specialty Food Group MANUF. ADDR1: NO DATA MANUF. ADDR2: NO DATA MANUF. CITY: Newport News MANUF. STATE: VA MAN U F. ZI P: 23606 TYPE OF INJURYIILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA


Case Status: Closed


Complainant State: CALIFORNIA

Complainant District: Alameda, CA (05)

REMARKS:Caller's daughter discovered a gray-green mass inside a hot dog while eating it Caller would like to know what this is.

No signs of illness yet.

Caller had two packages of these hot dogs .. both had the same EST# but different sell by dates.



CCMS n Case Report For Case # 2007·5518

6/2512009 4:24:20PM

Page 1 of5


Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description



Product Brand Nathan's Product Date

Product Name Skinless Beef Franks Species Other

Est. District Name Chicago, IL (50) Processing Type

Purchase Date 2/25/2007 12:00:00AM Package 16 ounces


""""':"':"~ ~1;;',,,,'Ji" ~:'" I' i;:';"yt 'iritL ' •• , •• ,'·..) i;!;<: 05644 P

, >.':, 50 Packaging Specialty Group, Ye,

Inc.

Case Tasks Brand: Nathan's Product Name: Skinless Beef Franks


6125/2009 4:24:20PM

Case Notes Created By: HOTLINE System Created On: Friday, March 9, 2007 Modified By: HOTLINE System Modified On: Friday, March 9, 2007 Title: Case 2007-5518 OPHS

<",(T~T"

;>':T~ ,,",~

Contacted the POP and they denied any other complaints. THis appears to be an isolated complaint. Case will be archived and reevaluated should a similar complaint be reported, Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

Created By: HOTLINE System Created On: Tuesday, March 6, 2007 Modified By: HOTliNE System Modified On: Tuesday. March 6, 2007 Title: Case 2007-5518 OPHS

Attempted to contact the complainant. No answer. Left a message.

Created By: HOTliNE System Created On: Tuesday, March 6, 2007 Modified By: HOTliNE System Modified On: Tuesday, March 6, 2007 Title: Case 2007-5518 OPHS

The caller purchased the product about 1 week before. The caller's daughter found a dark, grey, green spot in the center of the hot dog, He took a picture of the foreign object after splitting the hot dog open. There was no illness or injury associated with the complaint.

Created By: HOTliNE System Created On: Friday, March 2, 2007 Modified By: HOTLINE System Modified On: Friday, March 2, 2007 Title: Case 2007-5518 OPHS

Complaint reviewed. will attempt to contact the complainant next week.


6/2512009 4:24:20PM

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Created By: HOTLINE System Created On: Friday, March 9, 2007 Modified By: HOTLINE System Modified On: Friday, March 9, 2007 Title: Case2007-5518 OPHS

Search of CCMS revealed no simialr complaints. Review of PSIS data within the last 6 months revealed no noncompliances that suggest a relationship between this complaint and practices in the plant.

Uploaded Documents Added On Added By Document Name Document Title Size (KB)

03/06/2007 C:\Documents and PIcture from complainant showing mold - uploaded 65.91 Settings\A1I Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _ 47be7fb9

_5af7 _ 441C8516_0e4401532 Bee.data

03f06f2007 C:\Documents and PIcture from complainant showing greenish discolor 66.95 Settings\A1I Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _f3499bBO _d151_4620_BbB1_79ac15a6

b8ae.data

04/03/2007 C:\Documents and Picture of package - uploaded by: 391.51 Settings\Al1 Users\ApplicatIon Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _03ac41c2

- 2f13_ 4c9c_B724_f3ebeOe1d 564.data


6/25/2009 4:24:20PM

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-1'1"

CCMS n Case Report For Case:: # 2007·5518 Page:: 5 of5

6/25/2009 4:24:20PM

I

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Case Data{For Case




Reported Date: Friqay, January 05, 2007


Case Status: Closed



Original Statement:



Complainant State: MINNESOTA

Complainant District: Minneapolis, MN (20)

SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: Oscar Meyer/Kraft Foods Corp MANUF. ADDR1: 1-800-222-2323 MANUF. ADDR2: Global Inc. MANUF. CITY: Madison MANUF. STATE: WI MANUF. ZIP: 53707 TYPE OF INJURY/ILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA REMARKS:Found a whole band-aid inside one of hot dogs: my husband spit it out after biting it and have samples. I had contacted Oscar Meyer first and was offered a coupon---they also asked to pick up samples but I declined, as I wanted to reports this a health and safety issue.

CCMS 11 Case Report For Case # 2007-5335

6/2512009 4:28:46PM

Page 1 of4





Product Brand Oscar Mayer Product Date

Product Name Turkey Franks Species Other

Est. District Name Lawrence, KS (30) Processing Type

Purchase Date Package 16 oz

Case. Status Closed Lot:

Kraft Foods Global, Inc, Yes

Case Tasks Brand: Oscar Mayer

Product Name: Turkey Franks

CCMS II Case Report For Case # 2007-5335 PageZof4

6/25/2009 4:28:46PM

Case Notes Created By: HOTLINE System Created On: Friday, January 5, 2007 Modified By: HOTLINE System Modified On: Friday, January 5, 2007 Title: Case 2007-5335 QPHS

Searched by establishment number and found no similar complaints reported to GeMS within the last year.

Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the identified plant.

Created By: HOTLINE System Created On: Friday, January 12, 2007 Modffied By: HOTLINE System Modified On: Friday, January 12, 2007 Title: Case 2007-5335 QPHS

I spoke to the complainant. The husband reportedly found a circular object resembling a "finger band-aid" embedded inside the hotdog. No illness resulted from incident.

Created By: HOTLINE System Created On: Friday, January 12, 2007 Modified By: HOTLINE System Modified On: Friday, January 12, 2007 Title: Case 2007-5335 OPHS

Incident appears isolated. Case will be archived and reevaluated should a like complaint be reported. Letter explaining disposition of case wUl be sent to complainant. Plant will be informed of complaint by letter.


6/2512009 4:28:46PM

(b) (6)

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Uploaded Documents Added On Added By Document Name Document Title Size (K8)

03/27f2007 C:\Oocuments and complainant letter 83.31 Settings\A11 Users\Application Data\USDA\FS1S\CCMS2\Upl oads\\CCMS2TMP _54a2f8f6 -2eab_4e5b_adee_d4472d6a4

737.data

03/27/2007 C:\Documents and plant letter 1,284.50 Settings\A1I Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _22fb837b

- cf5d_ 47b5_a33Cb44dc44ca 881.data

ceMS II Case RepOitFor Case # 2007-5335 Page 4 of4

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Reported Date: Tuesday, April 28, 2009

Entered By:

Incident Date: 412412009


Case Status: Closed

Entered By Agency: OFO - Philadelphia, PA (60)

Complainant State: PENNSYLVANIA


Original Statement: Consumer purchased Baker Chef Brand 80 Beef Franks from Sam Club on 04/24/2009. Consumer opened the box and plastic liner and observed a metal soda can pop top imbeded in the hot dogs.

Case Closing Reason: Due to the hazards associated with this type of complaint, OPHS recommended that the complaint be shared with the IIG for his/her review. No report was requested at this time. Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information Gomes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.




Yes Foreign Object No No No Consumer observed a metal soda pop top imbeded in the meat. After

further reveiw by the consumer during the reviw of the compaint he

stated there was a hole in the bottom of the plastic bag. The

consumer thought the metal top may have been in the pro

CCMS II Case Rep0l1 For Case # 2009-0466 Page I of6

6/25/2009 3:16:44PM

(b) (6)

Products country of Origin US

Product Brand Baker Chef Product Date




Case Status Lot:


80 Beef Frank Beef Minneapolis, MN (20) Ready to Eat 4/24/2009 12:00:00AM

New

Page 2 of6

6/25/2009 3: I 6:44PM

Case Tasks Brand: Baker Chef Product Name: 80 Beef Frank

Search CeMS and/or PSIS

Action For Task: Created On: 4/29/2009 9:22:04AM Created By:

Task has been marked as 'Complete'. There was no follow-up Task generated.


Task Completion Report: 11

Note For Task: Created On: 4/29/2009 9:21:53AM

Created By: Title: CCMS & PBIS

[4/29/20099:21 :53 AM] I searched CeMS by establishment number and found no similar complaints reported within the last year.

Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship in the I I

investigate: InteNiew Complainant

ceMS 11 Case RcportFor Case # 2009-0466

6125/2009 3:16:44PM

Page 3 0[6

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Action For Task: Created On: 5/19/2009 4:08:10PM Created By:

Task has been marked as 'Complete'. There was no followwup Task generated.


Task Completion Report: "

Note For Task: Created On: 5/15/2009 3:43:38PM Created By: Title: Notes

[5/15/20093:43:38 PM]I spoke with the complainant conceming the metal beer bottle cap he found in a box of 80 beef frank hotdogs. The complainant stated he found the beer bottle cap inside the bottom of the box, where the 80 beef frank hotdogs were separated inside a plastic bag. Apparently, the metal beer bottle cap penetrated through the plastic causing a puncture in a hotdog. He did not notice the beer bottle cap until he was the frozen for future use. No i or illness

Forward To IIG For Review

Note For Task: Created On: 5/21/2009 1:29:13PM Created By: Title: Note for Forward To JlC For Review task

The compiaint has been forwarded to the IIC for his/her review. No report was requested at this time.

Forward To lie For Review

Action For Task: Created On: 5/22/2009 11 :25:44AM Created By:

Task has been marked as 'Complete'. There was no followwup Task generated.

CCMS IT Case: Re:portFor Case if. 2009-0466

6/2512009 3:16:44PM

Page4of6

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Action For Task: Created On: 5/22/2009 11 :25:44AM Created By:


Forward To lie For Review

Note For Task: Created On: 5/21/2009 1 :25:33PM Created By: Title: Note for Forward To IIC For Review task

The complaint has been forwarded to the IIC for his/her review. No report was requested at this time.

Case Notes

Created By: Created On: Tuesday, May 19, 2009 Modified By: Modified On: Tuesday, May 19, 2009 Title: POP

[5/19/20094:26:41 PM]I spoke with the store manager on 5/19/09 concerning Baker Chefs 80 count Beef Franks. There are no injuries or illnesses reported regarding this product.


6/2512009 3:16:44PM

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05/22/2009 C:\Documents and Establishment letter 2009-0466 2,305.25 SettlngslAll UserslApplication Oata\USDA \FSIS\CCMS2\Upl oads\\CCMS2TMP _bdOac786

-6288_ 4f79_a42c_a2fe7324d 1b3.data

OS/22/2009 C:\Oocuments and Complainant Letter 2009-0466 38,50

SettingslAll UserslApplication Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _ 4fe13a3C fege_435c_b333_8453d7199

243.data

ceMS II Case RcpOJtfor Case # 2009-0466 Page 6 of6

6/25/2009 3: 16:44PM

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May 22, 2009

United States Department of Agriculture

Food Safety and Inspection Service

To: Willow Brook Foods, Inc. 702, 13th Street Albert Lea, MN 56007

From: Consumer Complaint Monitoring System Food Safety and Inspection Service

Office of Public Health Science

Washington, D.C. 20250

Please find enclosed a copy of a consumer complaint received by the U.S. Department of Agriculture, Food Safety and Inspection Service (FSIS). According to the consumer report, the complaint involves a product produced by your establishment. FSIS has entered the information into the Consumer Complaint Monitoring System - an electronic database designed to document and track all consumer complaints received by the agency.

The complaint will be shared with the FSIS Inspector-In-Charge (lIC) at your establishment. The lIC will examine the complaint and determine whether further investigation at the plant is required. You do not need to reply to this communication. However, your review of the enclosed may indicate that unilateral actions on your part are needed.

Sincerely,

, MPH, MS Surveillance Epidemiologist Zoonoses and Food Hazards Surveillance Branch

Enclosure

FSIS is the public health regulatory agency responsible forehsuring that meat, . poultry, and processed egg products are safe, wholesome, and accurately .. labeled. FSIS. enforces the Federal Meat Inspection Act, the Poultry Products Inspection Act, and the Egg Products Inspection Act, which require Federal inspection and regulation of meat, poultry, and. processed egg products prepared for distribution in commerce for use as human fOOd.

(b) (6)

(b) (6)

Case Number: 2009-0466 Date Reported: 4/28/2009

Establishment: 02133 M Cargill Meat Solutions Corp.

Product Brand: Baker Chef Package Size:

Purchase Point: Sam Club

Date: 4/24/2009

Primary Complaint: Foreign Object

Product Name: 80 Beef Frank Codes:

Complainant Comment: Consumer purchased Baker Chef Brand 80 Beef Franks from Sam's Club on 04/24/2009. Consumer opened the box and plastic liner and observed a metal soda can pop top imbedded in a hot dog.

Sampling Instructions:

NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY COMPLAINANT

May 22, 2009


Dear :




Thank you for sUbmitting a complaint to the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned Case Number 2009-0466 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer comp laints related to FSIS-regulated foods.

Based on the infonnation you provided, we detennined that no further investigation is necessary at this time. The complaint will be shared with the FSIS Inspector-In-Charge at the manufacturing plant. FSIS will also notify the manufacturer ofthe products.

For additional infonnation about FSIS, please visit our web site at www.fsis.usda.gov. For more details on the investigation of your complaint, please feel free to contact the FSIS Freedom of Infonnation Office at the following address: U.S. Department of Agriculture, Food Safety and Inspection Service, Room 1140-South Building, 1400 Independence Avenue, SW, Washington DC 20250.

Sincerely,

MPH, MS Surveillance Epidemiologist Zoonoses and Food Hazards Surveillance Branch

Enclosure

FSIS is the public health regulatory agency responsible for ensuring that meat, poultry, and processed egg products are safe,Wholesome, and accurately .

labeled. FSIS enforces the Federal Meat Inspection Act, the Poultry Products Inspection Act, and the Egg Products Inspection Att, which require Federal

inspection and regulation of meat, poultry, and processed egg products prepared for distribution in commerce for use as human food.

(b) (6)

(b) (6)

(b) (6)

(b) (6)



Reported Date: Wednesday, March 04, 2009


Case Status: Closed



Original Statement:



CASE TYPE :Foreign Object

Complainant State: MISSOURI

Complainant District: Lawrence, KS (30)

Notes :New caller from Missouri called to complaint about the finding of about a dozen of maggots at the lower half of can of beans with franks they were eating. States at least one were alive. Both Herself and her child ate from it. No health symptoms yet of any reaction to the ingestion of the food. Recommended to safeguard integrally canned sample & invoice. Additionally, provided State Dept Health Public Health Lab Ph. Num. 601-576-7582. Source: Ext. Family member

MANUFACTURER INFORMATION Unrecognized Establishment Number :P642 From Hotline Case :3538 Subject Type :Foreign Object Manufacturer Name :Southgate Manufacturer Address :636 Southgate Ave. Manufacturer City :Nashville Manufacturer State :TN Manufacturer ZIP :37203

Product Used :Y

OTHER INFORMATION Hospitalization :N Health Professional :N

Alleged incident appears isolated. Case wi![ be archived and reevaluated should a ~imilar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

CCMS 11 Case RcpoltFor Case # 2009-0279

6/2512009 3:23:10PM

Pagc 1 of6


Is Primary Complaint Type Medical Visit


Products Country of Origin

Product Brand Product Date




Case Status Lot:

CCMS II Ca.'le Report For Case # 2009-0279

US Beans 7/10/2009 12:00:00AM Beans With Franks Pork Jackson, MS (90)

7.50z New 071846930028

Hospitalized Life Threatening Complaint Description

No No

Page 2 0[6

6(25/2009 3:23: iOPM

Case Tasks Brand: Beans Product Name: Beans With Franks

Search GeMS and/or PSIS



Action For Task:

Created On: 5/14/2009 9:55:04AM Created By:


Note For Task: Created On: 3/12/2009 9:42:26AM Created By: Title: Note for Search eeMS andlor PSIS task

ceMS II Case Report For Casl:# 2009-0279

6/25/2009 3:23:10PM

Page 30[6

(b) (6)

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to contact I messages and no one has returned phone calls. [4/7/2009 10:50:27 AM] finally returned one of the EIAO calls. The EIAO told her that she had attempted to reach her on 3 previous occasions last month. She said she knew and she just forgot to get back with the EIAO. The EIAO asked if she still had the product and she said no. She had taken pictures of the product with the camera on her cell phone. The EIAO asked her if she had taken any pictures of the can showing the establishment number or of any identifying marks on the can. She stated that she had not. She said that she took a picture of the one "maggot" that she thought was still alive and of the numerous others still in the product. The EIAO asked her to forward the pictures she took on her phone to the EIAO's blackberry. The pictures would not transfer. The EIAO asked her if she saw any visible damage to the can, and she stated that she had not. The can was not dented or swollen. She said that she had prepared half of the can for her son and then when she went back for the rest of it, noticed the maggots in the remaining half. She called the hospital and spoke to the poison control center to determine if they would have a reaction to eating maggots, if in fact they had consumed any. The personnel there said that there was no health risk.

Note For Task: Created On: 5/1412009 9:54:53AM Created By: Title: ccms

[5/1412009 9:54:53 AM] I searched GGMS and found no similar complaints reported within the last year

Review of PBIS data within the last 6 months revealed no noncompliances that may suggest a direct

lnvestigate: Verify

Action For Task: Created On: 511412009 9:55:26AM Created By:




Note For Task: Created On: 31512009 11 :13:52AM Created By: Title: Note for Investigate: Verify task


6/25/2009 3:23:10PM

Page4of6

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Have assigned investigation to EIAO. [311212009 9:53:11 AM] EIAO has tried several different times to contact the complainant and no one has returned calls. [4/22/2009 11 :31:16 AM] [4/7/2009 10:50:27 AM] finally returned one of the EIAO calls. The EIAO told her that she had attempted to reach her on 3 previous occasions last month. She said she knew and she just forgot to get back with the EIAO. The EIAO asked if she still had the product and she said no. She had taken pictures of the product with the camera on her cell phone. The EIAO asked her if she had taken any pictures of the can showing the establishment number or of any identifying marks on the can. She stated that she had not. She said that she took a picture of the one "maggot" that she thought was still alive and of the numerous others still in the product. The EIAO asked her to forward the pictures she took on her phone to the EIAO's blackberry. The pictures would not transfer. The EIAO asked her if she saw any visible damage to the can, and she stated that she had not. The can was not dented or swollen. She said that she had prepared half of the can for her son and then when she went back for the rest of it, noticed the maggots in the remaining half. She called the hospital and spoke to the poison control center to determine if they would have a reaction to eating maggots, if in fact they had consumed any. The personnel there said that there was no health risk.

Uploaded Documents

Added On Added By Document Name Document Title

05/14/2009 C:\Oocuments and 2009-279 Settings\AJ1 UserS\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _a661c9a2 _a839_4412_bc6c_0623c849

4761.data

05/14/2009 C:\Documents and e,' Settings\A1I Users\Appllcation Daia\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _dea9c4d2 _1a4d_4699~ac54_d2d12137

6fba.data

CCMS U Case Report For Case # 2009-0279

6/2512009 3:23:lOPM

Size (KB)

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2,148.88

Page50f6

(b) (6)

(b) (6)

(b) (6)

CCMS 11 Case Report For Case # 2009-0279 Page 6 0[6

6/25/2009 3:23:10PM

USDA I

May 14, 2009



Dear



Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and Inspection Service (PSIS). This complaint was assigned Case Number 2009-0279 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.

Based on the information yon provided, we determined that no further investigation is necessary at this time. The complaint will be shared with the FSIS Inspector-In-Charge at the manufacturing plant. FSIS will also notify the manufacturer of the products.

For additional information about FSIS, please visit our web site at www.fsis.usda.gov. For more details on the investigation of your complaint, please feel free to contact the FSIS Freedom of Information Office at the following address: U.S. Departruent of Agricultrue, Food Safety and Inspection Service, Room 1140-South Building, 1400 Independence Avenue, SW, Washington DC 20250.

Sincerely,

, DVM Surveillance Epidemiologist Zoonosis and Food Hazards Surveillance Branch

. FSIS is th~ public health regulatory agency responsible for ensuring that meat, poultry,and processed egg products are safe, whol~some, and accurately

labeled. FSIS enforces the Federal Meat Inspection Act, the Poultry Products Inspection Act, al1d the Egg Products Inspection Act, which require Federal

inspection .and regulation of meat,poultry, and processed egg products prepared for distribution in commerce for use as human food .

.

(b) (6)(b) (6)

(b) (6)

(b) (6)

May 14, 2009



To: Choice Foods of America, LLC 636 Southgate Avenue Nashville, TN 37204




Please find enclosed a copy of a consumer complaint received by the US. Department of Agriculture, Food Safety and Inspection Service (FSIS). According to the consumer report, the complaint involves a product produced by your establishment. FSIS has entered the information into the Consumer Complaint Monitoring System - an electronic database designed to document and track all consumer complaints received by the agency.

FSIS has determined that no further action is necessary at this time. However, your review of the enclosed report may indicate that unilateral actions on your part are needed. You do not need to reply to this communication.

Sincerely,

, DVM Office of Public Health Science Zoonosis and Food Hazard Surveillance Branch

(b) (6)


Establishment: 00642 P Choice Foods of America, LLC

Product Brand: Beaus Package Size: 7.5 oz

Purchase Point: Dollar General

Date: 11110001


Product Name: Beans With Franks Codes:

Complainant Comment: CASE TYPE :Foreign ObjectNotes :New caller from Missouri called to complaint about the finding of about a dozen of maggots at the lower half of can of beans with franks they were eating. States at least one were alive. Both Herself and her child ate from it. No health symptoms yet of any reaction to the ingestion of the food. Recommended to safeguard integrally carmed sample & invoice. Additionally, provided State Dept. Health Public Health Lab Ph. Num. 60l-576-7582.Source: Ext. Family memberMANUF ACTURER INFORMA TIONUmecognized Establishment Number :P642From Hotline Case :3538Subject Type :Foreign ObjectManufacturer Name :SouthgateManufacturer Address :636 Southgate Ave.Manufacturer City :NashvilleManufacturer State :TNManufacturer ZIP :37203Product Used : YOTHER INFORMATIONHospitalization :NHealth Professional :N





Reported Date: Friday, January 23, 2009


Case Status: Closed


Complainant State: VIRGINIA

Complainant District: Beltsville, MD (75)

Incident Date: 12/10/2008 11 :50:00 PM

Original Statement:



CASE TYPE :Foreign Object Notes :It appears as if someone has ejaculated in these hot dogs and would like to report it. I sure hope I'm crazy because I ate a couple of them. I opened the package the day I boutht them, so they should have been fresh.

I like the hot dogs, they're my favorite brand and I was so disappointed. I have some bowel symptems, possibly due to my colon problems, not sure if related to the hot dogs .. just wanted to alert someone about this. thanks.

MANUFACTURER INFORMATION Unrecognized Establishment Number :8854 From Hotline Case :3453 Subject Type :Foreign Object Manufacturer Name :Marathon Enterprises Inc. Manufacturer City :Bronx Manufacturer State :NY Manufacturer ZIP : 1 0454

Product Used :Y


Close case. Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant.


6/25/2009 4:47:12PM

Page 1 of4


Is Primary Compiaint Type Medical Visit






us Sabrett 12/20/2008 12:00:00AM Beef Frankfruters

Purchase Date 12/10/2008 11:50:00PM Package 16 oz

Case Status New Lot:


No No

ceMS II Case Report For Case # 2009-0075 Page 2 of4

6/25/2009 4;47:12PM

Case Tasks Brand: Sabrett Product Name: Beef Frankfruters

Search GeMS and/or PBIS

Note For Task: Created On: 1/27/2009 3:13:14PM Created By:Title: Note for Search GGMS andlor PSIS task

I searched GeMS by brand and found no similar complaints reported within the last year. No establishment number provided.

Close case. Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to

Uploaded Documents


02/03/2009 C:\Documents and camp Setlings\Al1 Users\A..pplication Oata\USDA \FS I S\C C M S2\U pi oads\\CCMS2TMP _b307c5fe

- Of7a_ 4336_ba2c_5df2e768d 7ff.data

CCMS II Case RCpOlt For Case # 2009-0075

6/25/2009 4:47:12PM

Size (KB)

47.50

Page 3 of4

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(b) (6)

CCMS IT Case Report For Case # 2009-0075 Page 4 of4

6/25!2009 4:47:12PM

USDA -- United States Department of Agriculture

February 3, 2009

Dear




Thank you for submitting a complaint to the U.S. Department of Agriculture'S Food Safety and Inspection Service (PSIS). This complaint was assigned a case number 2009-0075 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.

Based on the information submitted, we have determined that further action is not required at this time. The information you provided and the results of our review will be saved in the CCMS. If we receive a similar complaint, we will reevaluate the case. If you have any remaining product available, you do not need to save it.

Your information will be used to help identify future mislabeling, tampering or adulteration of food products and make our food supply safer.

Sincerely,

MPH Surveillance Epidemiologist Consumer Complaint Monitoring System Applied Epidemiology Division Office of Public Health Science

Enclosure

FSIS-(s the public- health regulatory. agen-cy responsibhdorensu_ring . .that meat, po_ultry, _and proce,ssed egg:products are safe, wholesome, and accurately labeled. FSI$:enforces the-:Federal Meat Inspection. ACt, the ,Poultry Products Inspection Act, 'and:the- Egg Prqduct& Inspection.-Act, -which require Federal"inspection and regulation of meat, poultry, ~nd ,processed:egg_ 'products --

oreoared for,distribution in commerce for-use,as-human'f6od. '-'

(b) (6)

(b) (6)

(b) (6)

(b) (6)




Reported Date: Thursday, January 15, 2009

Entered By:

Case Status: Closed

Entered By Agency: OFO - Madison, WI (45)

Complainant State: MICHIGAN Incident Date: 1115/2009

Original Statement:

. . Case Closmg Reason:


Compla.inant District: Madison, WI (45)

EIAO had the following phone conversation with complainant on 1/15/2009 between 0843 and 0857. Complainant stated that she purchased Ball Park Frank (1 pound package with 8 hot dogs to the package) in the middle of September 2008 from Wa[mart in Big Rapids, Ml. The establishment number is 756A. The sell bye date is September 25, 2008. Complainant put the package in the freezer. In early October 2008, Complainant took the package out of the freezer to chip off 2 hot dogs for her and her husband. When she flipped the package over, she observed a silver steel looking item that had a half moon shape about a quarter of an inch long. She did not open the package, and she contacted Sara Lee Foods. Sara Lee Foods informed her that they would send a mailer to complainant to retrieve the package. complainant still has the package and has not had any further contact with Sara Lee Foods. Complainant said that because of Holiday Season, she would wait and hear from Sara Lee, but she did have any further contact. She was told to contact' USDA by coworkers.

Close case. A[[eged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.


[s Primary Complaint Type Medica[ Visit Hospitalized Life Threatening Complaint Description

Yes Foreign Object No No No a silver steel looking item that had a half moon shape about a quarter of an inch [ono inside the packaQe


6/25/2009 3:30:41PM

(b) (6)

Products country of Origin





Case Status Lot:

CCMS n Case Report For Case # 2009-0046

US Sara Lee 9/25/2008 12:00:00AM Sail Park Franks

Ready to Eat 9/15/2008 12:00:00AM 1 pound 8 hot dogs New

Page 2 of4

6/2512009 3:30:41PM

Case Tasks Brand: Sara Lee Product Name: Ball Park Franks


Note For Task: Created On: 1/26/2009 1:22:46PM Created By: Title: Note for Search CCMS andlor PSIS task

I searched CeMS by brand and found no similar complaints reported within the last year. No establishment number provided.

Note For Task: Created On: 2/2/2009 11:33:03AM Created By: Title: Added est #

[2/2/200911 :33:03 AMI I searched CCMS by establishment number and found no similar complaints reported within the last year.

Review of PSIS data within the last 6 months revealed no noncompliances that may suggest a direct between this and in the I I

Upload Document

ceMS II Case Report For Case # 2009-0046

6(25/2009 3;30:41PM

Page 3 of4

(b) (6)

(b) (6)


02/0212009 C:\Oocuments and comp 47.50 SettingslAll UserslApplication

Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _77f27dd3 _8205_4622_8738_298ec18b

553f.data

02/02/2009 C:\Oocuments and e,' 2,999.88 SetlingslAll UserslApplication Data\USDA\FSIS\CCMS2\Upl

oads\\CCMS2TMP _ 478fcddb _f366_ 4d91_bb52_d9bd89ddf

84a.data

ceMS II Case Report For Case # 2009-0046 Page4of4

6/25/2009 3:30:41PM

(b) (6)

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USDA - United States Department of Agriculture

February 2, 2009

Dear

Food Safely and Inspection Service



Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case number 2009-0046 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consnmer complaints related to FSIS-regulated foods.



Sincerely,

MPH Surveillance Epidemiologist Consnmer Complaint Monitoring System Applied Epidetniology Division Office of Public Health Science

Enclosure

FSIS is the public health regulatory agency responsible-for-ensuring that meat"poultry-,-.and processed :e99 prod.uctS are 'safe,wtiolesome, and,accurat~l:y-labeled.: FS1S:enforces the Federal M~at Inspection-Act,-the Poultry Produ'cts Inspection Act, and, the Egg Products Inspection Act, which-require. Federal inspection and· regulation of meat" poultry, and:pr()cessed:eg_9 _products

ore Dared for distribution in- ,commerce fOf use, as ·huma'n -food.

(b) (6)

(b) (6)

(b) (6)

(b) (6)


February 2, 2009


To: Sara Lee Food & Beverage 5807 Mitchell Avenue St. Joseph, MO 64507






Sincerely,


Enclosure

(b) (6)

(b) (6)

Case Number: 2009-0046 Date Reported: 1115/2009 Complainant Location: Howard City, MI 49329

Establishment: 00756AM Sara Lee Food & Beverage

Product Brand: Sara Lee Package Size: 1 pound 8 hot dogs

Purchase Point: Walmart

Date: 911512008


Product Name: Ball Park Franks Codes:

Complainant Comment: EIAO had the following phone conversation with complainant on 1115/2009 between 0843 and 0857. Complainant stated that she purchased Ball Park Frank (1 pound package with 8 hot dogs to the package) in the middle of September 2008 from Walmart in Big Rapids, MI. The establishment number is 756A. The sell bye date is September 25,2008. Complainant put the package in the freezer. In early October 2008, Complainant took the package out of the freezer to chip off 2 hot dogs for her and her husband. When she flipped the package over, she observed a silver steel looking item that had a half moon shape about a quarter of an inch long. She did not open the package, and she contacted Sara Lee Foods. Sara Lee Foods informed her that they would send a mailer to complainant to retrieve the package. complainant still has the package and has not had any further contact with Sara Lee Foods. Complainant said that because of Holiday Season, she would wait and hear from Sara Lee, but she did have any further contact. She was told to contact USDA by coworkers.





Reported Date: Tuesday, January 06, 2009


Case Status: Closed


Complainant Stale: NORTH CAROLINA

Complainant District: Raleigh, NC (80)

Incident Date: 1/1/2009 11 :50:00 PM

Original Statement:



CASE TYPE :Foreign Object Notes :BONE chip: found inside the frank---about the size of small tooth; color white I regurgitated, vomited out the piece. I was quite disturbed by the experience, especially with the label "Premium" brand.

MANUFACTURER INFORMATION Unrecognized Establishment Number :537 From Hotline Case :3413 Subject Type :Foreign Object Manufacturer Name :Kraft Foods Global, Inc. Manufacturer Address :www.kraftkidsafe.com Manufacturer City :Northfield Manufacturer State :IL Manufacturer ZIP :60093-2753

Product Used :Y

OTHER INFORMATION Hospitalization :N Health Professional : N

Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant.

CCMS II Case Report For Case # 2009-00\6

612512009 3:33:23PM

Page 1 of4


Is Primary Complaint Type Medical Visit Hospitalized

Yes Foreign Object No No

Products US Oscar Mayer

Country of Origin Product Brand

Product Date Product Name

Species Est. District Name

Processing Type Purchase Date

Package Case Status

Lot:

1/20/2009 12:00:00AM Bunlength Premium Beef Franks


12/17/2008 11:50:00PM 160z New H 22:59

Life Threatening

No

6/25/2009 3:33:23PM


Page2of4

Case Tasks Brand: Oscar Mayer Product Name: Bunlength Premium Beef Franks


Note For Task: Created On: 1/16/2009 1 :43:07PM Created By: Title: Note for Search eeMS andlor PSIS task

I searched GeMS by brand and found no similar complaints reported within the last year. No establishment number provided.

Note For Task:

Created On: 1/16/2009 1 :44:43PM Created By: Title: Close case

[1116/2009 1 :44:43 PM] Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent

Upload Document

Uploaded Documents


01/16/2009 C:\Oocuments and camp Settings\A11 Users\Application

Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _523f5dbc

- 87a7_4d34_ba05_eObOcd90 geOa.data


6/25/2009 3:33:23PM

Size (K8)

47.50

Page 3 of4

(b) (6)

(b) (6)

(b) (6)


6/25/2009 3:33:23PM

USDA ,-- United States Department of Agriculture

January 16, 2009

Dear :




Thank you for submitting a complaint to the U.S. Department of Agriculture'S Food Safety and Inspection Service (FSIS). This complaint was assigned a case number 2009-0016 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.

After receiving your complaint, FSIS reviewed the inspection records of the establishment that produces the product and notified the manufacturer that we received a complaint regarding its food product. To protect your privacy, your identity was not shared with the manufacturer. FSIS did not find any conditions at the establishment that warrant further Agency action; however, the manufacturer may conduct additional review.

The information you provided and the results of our review will be saved in the CCMS. Ifwe receive a similar complaint, we will reevaluate the case. If you have any remaining product available, you do not need to save it.

Your information can be used along with any future reports to identify contamination of food products and to make our food supply safer.

Sincerely,


Enclosure

FSIS-is tlie public health regulatory agency responsiblefor ensuring th~t meat,- poultry, -and processed-egg .products-are safe, wholesome, and 'accurately lapeled. ,FS_IS enforces the 'Federal Meat Inspection Act, the Poultry -Products. Inspection -Act, and the 'Egg Products' Inspection Act, which require Federal "inspection and regulation of meat, poultry, and- pro,cessed egg productS

. prepared for distribution in commere,e- for use-as human food. .

(b) (6)

(b) (6)

(b) (6)

(b) (6)



Reported Date: Monday, November 24, 2008

Entered By:



Case Status: Closed

Entered By Agency: OFO - Albany, NY (65)

Complainant State: NEW YORK

Complainant District: Albany, NY (65)

Original Statement: Found two small plastic like objects in turkey frank.

Case Closing Reason: The case has been forwarded to the lie for review. The alleged incident appears isolated.


Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.



Yes Foreign Object No No No Two small peices in turkey frank


6/25/2009 3:38:48PM

(b) (6)


Product Brand Oscar Mayer Product Date




Case Status Lot:


Turkey 'Franks Poultry

Ready to Eat 10/1/2008 12:00:00AM 10 pack New L663 P-53H

Page 2 of 5

6/2512009 3:38:48PM

Case Tasks Brand: Oscar Mayer Product Name: Turkey Franks

Note For Task: Created On: 1/5/2009 2:34:13PM Created By: Title: Note for Close Case task

The case has been forwarded to the IIC for review. The alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. LeUer Iii II I I I

Search CeMS and/or PBIS


Task has been marked as 'Complete'



Note For Task: Created On: 12/1/2008 11:48:27AM Created By: outhern Title: Note for Search CeMS and/or PSIS task

1 searched CeMS by brand and found no similar complaints reported within the last year. No establishment number provided. Complainant will be contacted for more information.

Note For Task: Created On: 12/11/2008 4:24:56PM Created By: Title: Case Analysis


6/25/2009 3:38:48PM

Page 3 of5

(b) (6)

(b) (6)

(b) (6)

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within the last year.

Review of PSIS data within the last 6 months revealed 1 noncompliance that may suggest a direct relationship between this complaint and practices in the identified plant. NR 40-2008-12057 involved the presence of a black substance in hot

FOlWard To lie For Review


Task reassigned to "within Division"


Task reassigned to" within Division"

Note For Task: Created On: 12/23/2008 4:05:56PM Created By: Title: Note for Forward To IIC For Review task

The complaint has been shared with the lie.

Investigate: Interview Complainant



Action For Task: Created On: 12111/2008 4:26:33PM Created By:



6/25/2009 3:38:48PM

Page 4 of5

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(b) (6)

(b) (6)

(b) (6)

(b) (6)

Note For Task: Created On: 12/11/2008 4:18:12PM Created By:Title: Complainant interview

[12/11/20084:18:12 PM[ Spoke to complainant on 12/4/08. He reiterated the information in the case summary. He also stated that he found the FOS while eating the hot dog on his last bite. The 2 FOs are described as 1/4 in or smaller black, hard palstic pieces lodged into the meat. No injuries or illness observed.


6/25/2009 3:38:48PM

Page 5 of5

(b) (6)




Entered By:



Case Slatus: Closed

Entered By Agency: OFO - Chicago, IL (50)

Complainant Slate: OHIO

Complainant District: Chicago, IL (50)

Original Statement: Consumer bit into a frankfurter (fully cooked and smoked flavored) resulting in cracking a tooth and a tooth filling fell out on 07/22/2008. On 07/23/2008, she observed a black jagged sharp piece of black metal or hard plastic protruding from one side of one of the frankfurters. This object was 112 inches. She called the point of purchase and notified them of the incidient. She called the 800 number on the- package of the product and was told by the person that the FDA allows a certain percentage of contaminants to be in those products.

Case Closing Reason: Investigation resulted in an NR for the day the product was produced. The lie report is complete and no further action will be requested from OPHS for now. We wi!! continue to closely monitor for complaints from this establishment. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining the outcome of the case will be sent to complainant



Is Primary Complaint Type Medica! Visit Hospitalized Life Threatening Complaint Description

Yes Foreign Object No No No Piece of jagged black metal about 1/2 inch long.

CCMS 11 Case RepOltFor Case # 2008-7380 Page! of9

6125/2009 3:44:53PM

(b) (6)






Case Status Lot:


US Jennie 0 Turkey 8/8/2008 12:00:00AM Turkey Franks with natural smoke flavoring Poultry Minneapolis, MN (20) Ready to Eat 71712008 12:00:00AM 12 oz. New

6/25/2009 3:44:53PM

';''t'>tuhlt1gtU:f!;~ ,1M:' <

2ttt:$n

Page 2 of9

Case Tasks Brand: Jennie 0 Turkey

Product Name: Turkey Franks with n~tural smoke flavoring



Task has been marked as 'Complete'. There was no follow~up Task generated.




6125(2009 3:44:53PM

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Note For Task: Created On: 8/1/2008 2:23:15PM Created By: Title: TC

[8/1/20082:23:15 PM] Spoke with complainant. She suggests that one of her molars is cracked. It has no pain and she cannot afford to go to the dentist at this time. An reports that a USDA officer came to her house to take pictures from the compliance office. She still has the product.

Investigate: lie Report






Task Completion Report: II

Note For Task: Created On: 7/25/2008 11:06:54AM Created By: Title: TC

[7/25/200811 :06:54 AM] TC/left message

Note For Task: Created On: 7128/2008 9:18:11AM Created By: Title: Note for Investigate: IIC Report task

Complaint information was forwarded to IIC for a report documenting status of metal control at the plant.

CCMS Ii Case Report For Case# 2008-7380

6/25/2009 3:44:53PM

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Search GGMS and/or PBIS





Note For Task: Created On: 7/30/2008 11:02:42AM Created By: Title: eeMS & PSIS


6/25/2009 3:44:53PM

Page 5 of9

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[7/30/2008 11 :02:42 AMJI searched GGMS by establishment number and found no similar complaints reported within the last year.

Review of PSIS data within the last 6 months revealed the following NRs in the identified plant:

NR 51·2007·7235 Foreign Material Incidence Report of 06/14/2007 documenting the finding of metal fragment from the chain of the neck splitter in a tank of turkey necks at the POSS grinder and the establishment failed to implement any corrective action in response to finding metal contamination.

NR 50-2007-7235 regarding an appeal for POSS metal detection record indicated that metal was detected that was greater than 7 mm. in dimension and no record of corrective action in response to the deviation from critical limits as required by regulation.

NR 29-2008-8631 regarding observation of metal shavings on meat pieces in the.

NR 29·2008·7174 regarding the establishment failing to document the 3 part SSOP corrective action on 3-29-2008 when metal shavings were found on thigh meat pieces.

Further information with the complainant will assist in determining if this NR is relevant.


The complaint was investigated and resulted in an NR for the day the product was processed. However, the company has yet to identify the source of the FO. The IIC report was adequate and no further action will be taken for now. The I will be archived and if new details are

Upload Document

CCMS U Case RepOlt For Case # 2008-7380

6/25/2009 3:44:53PM

Page 6 of9

(b) (6)

Case Notes Created By:Created On: Monday, August 4, 2008 Modified By: Modified On: Monday, August 4, 2008 Title: Contact with complainant and POP.

[8/4/20083:20:00 PM1 Visited complainant on 8/1/2008 to verify complaint and product information, and to observe and photograph

product and foreign object. Complainant would not permit Investigator to remove object from individual turkey frank. Investigator was unable to determine the material of the object (metal, plastic etc). Visited POP on 8/1/2008 and spoke with Manager, indicated that upon being notified by the complainant

during the week of July 20th, she removed 4 packs of Jenny~O turkey franks from the store retail display and placed them in storage.

. . ""u., ' •• ':""" '"':".Y. "u u:uuuu. uu,.",.u u •• ,,~,." " •• "'.''':~'.' '''u,. on complainant's original product package. Visual inspection of 4 in-tact packages (on-hold) was conducted. No foreign objects were observed upon opening each package and examining each individual frank. Store invoice indicates that 1 case (40 packs) of franks was received. The 4 packs are all that remain; all are still at store pending direction to destroy from Dollar Tree corp. office, Austinburg, OH 44010 @save-a-Iot.com.


612512009 3:44:53PM

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Uploaded Documents


08/08/2008 C:\Documents and lie Report 91.13 SettingslAll UserslApplication Data\USDA\FSIS\CCMS2\Upl

oads\\CCMS2TMP _6ba668ge _c2f1_ 4930_bd03_2e6bcc708

b97.data

08/04/2008 C:\Documents and Photo of product date code (complainant's) 835,50 Settings\Al1 UserslApplication Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _84eaa5b3 _9f38_ 4affi_8e86_3b178C94e

baS.data

08/04/2008 C:\Oocuments and Photograph of foreign object 822.00 SettingslAll UserslApplication

Data\USDA\FS1S\CCMS2\Upl oads\\CCMS2TMP _3e9fbd3d

- Od50_ 46a2_b6b8_0feca422 4d57.data

08/04/2008 C:\Oocuments and Photo of object (close-up 2) 1,017.00 Settings\A1I Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _a7e15a6a _ae2d_ 4bOd_b3ee_11ad98bf

3401.data

08/04/2008 C:\Documents and Photo of Est # from complainant's product 1,343.00 Settings\A11 Users\Application Data \US DA \F S I S\CCMS2\U pi

oads\\CCMS2TMP _3e568205

- 3e46_ 4bac_94c9_ 4cc856ecf 5df.data

08/04/2008 C:\Oocuments and Photo of complainant's product label 1,630.50 Settings\A11 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _76350f4d

_75e6_46cd_b9b7_4d671a5d 3925.data

08/04/2008 C:\Oocuments and Close-up of object 1,151.00 Settings\AlI Users\Application Data \U S DA \F S I S\CCMS2\U pi oads\\CCMS2TMP _7ge684f8

_ca37 _ 47dc_b03Cc9baa5a5a 56a.data


612512009 3:44:53PM

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USDA iiiIIB


January 6, 2009

Dear




Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case number 2008-7694 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-reguIated foods.



Sincerely,


Enclosure

FSIS is the,public health regul_ato'ry agency,resporisible for ensuring that rrieat; poultry, and processed egg prpducts are safe, 'wholesome, and ae,curateIY· labeled; FSIS enforces the Federal Meat Inspection Act, the Poultry, Products I~spection-Act',and the,Egg Products Inspe_c~ion Act, which require Federal inspection, and:regul_ation of meat) poultry. and, proc~ssed' egg ,products _ ' '- oreoared for distr,ibutibn in commerce 'for -lise· as ,human food.

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USDA ~


January 6, 2009


To: Wimmer's Meat Products 126 West Grant West Point, NE 68788




Please find enclosed a copy of a consumer complaint received by the U.S. Department of Agriculture, Food Safety and Inspection Service (PSIS). According to the consumer report, the complaint involves a product produced by your establishment. PSIS has entered the information into the Consumer Complaint Monitoring System - an electronic database designed to document and track all consumer complaints received by the agency.

PSIS has determined that no further action is necessary at this time. However, your review ofthe enclosed report may indicate that unilateral actions on your part are needed. You do not need to reply to this communication.


Enclosure

(b) (6)

(b) (6)

Case Number: 2008-7694 Date Reported: 1112112008 Complainant Location: Lincoln, NE 68505

Establishment: 05600 P Wimmer's Meat Products

Product Brand: Super Saver Package Size: 16 oz

Purchase Point: Super Saver

Date: 11113/2008


Product Name: Super Saver Skinless Hotdogs Codes: 7509406145

Complainant Comment: stated in a phone conservation the package of hotdogs was totally sealed and that no leakage was noted in her refrigerator during the storage of the package.

stated that she thought the foreign material was ice at the time. stated she took a bite of the hotdog and it chipped the back of a tooth. She took the package to

, REHS, CP-FS, Lincoln-Lancaster County Health Department Lincoln, Nebraska, who photographed and viewed the material under a microscope and in his opinion, the particles were pieces of glass. returned the product to Supersaver, 233 North 48th Street, Lincoln, Nebraska for a refund, kept the foreign material, and has it at her home.



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Photo 1: Label of product returned to Supersaver, 233 North 48th Street, Lincoln Nebraska by Consumer Photo shows Sell by date of Dec 11, 2008 and package code 25608 08:55 04. Photographed by Investigator

on 11/21/2008 at Supersaver, 233 North 48th Street, Lincoln Nebraska.

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Photo 2: Close-up of hotdog removed from packaging revealing a small piece of what appears to be glass. Photographed by Investigator on 11/21/2008 at Supersaver, 233 North 48th Street, Lincoln Nebraska.

(b)(6), (b)(7)(c)

Photo 3: Close-up of hotdog revealing a small piece of what appears to be glass. Photographed by Investigator on 11/21/2008 at Supersaver, 233 North 48th Street, Lincoln Nebraska.

(b)(6), (b)(7)(c)

FSIS

On Friday, November 21, 2008 brought in an opened package of Super Saver skinless hotdogs that had glass inside. The product was purchased on Thursday, November 13th from Super Saver located at 233 No. 48th St., Lincoln, NE.

I viewed the material under a microscope and in my opinion the particles were pieces of glass.

Customer information:

Product information: Super Saver Skinless Hotdogs made by: Wimmers Meat Products, Inc. West Point, NE 68788

USDA plant # P-5600

Sell by Dec 11, 2008 25608 8:55 04

REHS, CP-FS Lincoln-Lancaster County Health Department Lincoln, NE 68510

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Reported Date: Tuesday, September 23, 2008


Case Status: Closed


Complainant State: GEORGIA

Complainant District: Atlanta, GA (85)

Incident Date: 9/22/2008 11 :50:00 PM

Original Statement:



:Foreign Object CASE TYPE Notes :Foreign object found inside Applegate farm brand turkey hot dogs.

Caller described finding small, whitish, sharp shards of bone throughout a turkey hot dog she cooked today. She also described finding one larger piece. Caller fed one of the hot dogs to her 1 year old daugther yesterday, she didn't notice any bone particles in the hot dog at that time.

MANUFACTURER INFORMATION Unrecognized Establishment Number :P-9574 From Hotline Case :3287 Subject Type :Foreign Object Manufacturer Name :Apple Gate Farms Manufacturer Address :866-587-5858 Manufacturer City Manufacturer State Manufacturer ZIP

Product Used

:Bridgewater :NJ :08807

:Y


Alleged incident appears isolated, but has been shared with the IIC for review, no report was requested. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.


6/1912009 2:12:57PM

Page 1 of7









Case Status Lot:

CCMS Il Case Report For Case # 2008-7540

US Apple Gate Farms 9/30/2008 12:00:00AM Turkey Hotdog

9/21/2008 11:50:00PM 12 oz/340 grms New 012261601


No No

Page 2 of7

6/1912009 2: 12:57PM

Case Tasks Brand: Apple Gate Farms Product Name: Turkey Hotdog






Note For Task: Created On: 10/30/2008 5:19:54PM Created By Title: Attempted contact

11/6/08 9/25/08 Complete

[10/30/20085:19:54 PM] Attempted to contact complainant on 10/23/08. No answer, no voieemail.

Note For Task: Created On: 11/6/2008 4:32:11PM Created By Title: Attempted contact

[11/6/2008 4:32: 11 PM] Attempts to contact complainant for follow-up have been unsuccessful.

Upload Document

Search CeMS and/or PSIS 9/25/08 9/25108 Complete


6/19/2009 1:12:57PM

Standard

Standard

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Note For Task: Created On: 9/25/2008 6:17:34PM Created By: Title: Note for Search CCMS andlor PBIS task

I searched CCMS by establishment number and found no similar complaints reported within the last year.

Review of PBIS data within the last 6 months revealed one noncompliance that may suggest a direct relationship between this complaint and practices in the identified plant. NR 14-2008-11978 involved a white cutting board that was gouged and rough with the potential for chipping. An interview with the complainant will determine if this relevant.

FOlward To lie For Review

Action For Task: Created On: 11/25/2008 3:19:55PM Cr.eated By:

11/25/08


Action For'Task: Created On: 11/25/2008 3:19:55PM Created By:


Note For Task: Created On: 11/25/2008 3:19:48PM Created By: Title: IIC Review

[11/25/2008 3: 19:48 PM]lnfonmation was sent to the FLS for further distribution to the IIC for informational purposes.

CCMS II Case Report For Case # 2008·7540

6/1912009 2:12:57PM

Page 4 of7

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Upload Document

Close Case


11/25/08 11/6/08

\\'J_ !:~b~# ,"~~ ,-', '!-"'

~,\:" iD

Complete





Standard

Alleged incident appears isolated, but has' been shared with the IIC for review, no report was requested. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.


6/19/2009 2:12:57PM

Page 5 of7

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Case Notes Created By: Created On: Wednesday, November 12, 2008

Modified By: Modified On: Wednesday, November 12, 2008 Title: IIC Forward

[11/12/2008 11 :25:05 AMJ Information was sent to the FLS for further distribution to the IIC for informational purposes .

.

Uploaded Documents


12/01/2008 C;\Documents and Camp Letter 39.00 Settings\A1I Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _ 420877cO

_81a7_47e9_80dO_dOd4a943 Ogef,data

12/01/2008 C:\Documents and Est Letter 2,223.94 Settings\Al1 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _c5b82ca8 _f47b_ 4fc9_8b87 _b95cef7e3

aSS.data


6/19/2009 2:12:57PM

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USDA ~IIIII


December 1, 2008

Dear :




Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case number 2008-7540 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.


The information you provided and the results of our review will be saved in the CCMS. If we receive a similar complaint, we will reevaluate the case. If you have any remaining product available, you do not need to save it.


Sincerely,

, D.V.M. Surveillance Epidemiologist Consumer Complaint Monitoring System Applied Epidemiology Division Office of Public Health Science

Enclosure

FSIS is the ,-pij.bUc ,hea,lth.-'regulatory ag_en'cy responsible for ensuring that meat~ poultry, -a,nd processed egg products are safe,' wholesome, ,and accurately labeled., _ FSIS enforces the Federal' , Meat Inspection Act, the Poultry Products Lnsp,ecfion Act, and the:Egg ProcJucts Inspection Act, which re_quire Feqeral inspe~ion .and regulation of meat,_' poultry, and processed egg pr0ciucts '

prepared for distribution in commerce for use ,as human food.

(b) (6)

(b) (6)

(b) (6)

(b) (6)


December 1,2008


To: Dietz & Watson Incorp. 5701 Tacony Street Philadelphia, P A 19135




Please find enclosed a copy of a consumer complaint received by the U.S. Department of Agriculture, Food Safety and Inspection Service (FSIS). According to the consumer report, the complaint involves a product produced by your establishment. FSIS has entered the infonnation into the Consumer Complaint Monitoring System - an electronic database designed to document and track all consumer complaints received by the agency.

FSIS has detennined that no further action is necessary at this time. However, your review of the enclosed report may indicate that unilateral actions on your part are needed. You do not need to reply to this communication.

Sincerely,

D.V.M. Surveillance Epidemiologist Consumer Complaint Monitoring System Applied Epidemiology Division Office of Public Health Science

Enclosure

(b) (6)

(b) (6)


Establishment: 09574 P Dietz & Watson Inc.

Product Brand: Apple Gate Fanns Package Size: 12 ozl340 gnus

Purchase Point: Trader Joe's

Date: 9/2112008


Product Name: Turkey Hotdog Codes:

Complainant Comment: CASE TYPE :Foreign Object Notes :Foreign object found inside Applegate farm brand turkey hot dogs. Caller described finding small, whitish, sharp shards of bone throughout a turkey hot dog she cooked today. She also described finding one larger piece. Caller fed one of the hot dogs to her I year old daugther yesterday, she didn't notice any bone particles in the hot dog at that time. Sampling Instructions:


,,<ri' tl:C<,-




Reported Date: Monday, September 22, 2008


Case Status: Closed


Complainant State: TENNESSEE

Complainant District: Jackson, MS (90)


Original Statement:



CASE TYPE :Foreign Object Notes :Caller purchased Foster Farms corn dogs (chicken). Caller cooked 3 hot dogs, and took 1 bite. She noticed something black in the hot dog--a slug was embedded in the hot dog. Caller has remaining piece of hot dog and slug.

No illness or injury.

MANUFACTURER INFORMATION Unrecognized Establishment Number :P-7322-77 From Hotline Case :3282 Subject Type :Foreign Object Manufacturer Name :Foster Farms Manufacturer Address : PO Box 306 Manufacturer City Manufacturer State Manufacturer ZIP

Product Used

:Livingston :CA :95334

:Y


CeMS history indicates that rodent droppings, worms and other insects are commonly reported for this type of product, and usually shown to be burnt batter. Based on this history and the absence of rinsect-associated NRs in PSIS, this case will be closed .. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

CCMS II Case Report For Case# 2008-7532

612312009 l',32'.56PM

Page 1 of5





Product Brand Foster Farms Product Date

Product Name Corn Dogs, Honey, Crunchy Flavor Species


Purchase Date 9/9/2008 11 :50:00PM Package 42.72 oz. frozen


~;:~::":'::'~:~Iii;Ci ~;:~ Ii'" i'··.·.~,,~e···;: l)n}l~tI ~;~:

07322 p 90 Packaging Foster Poultry Farms

CCMS II Case Report For Case # 2008-7532 Page 20[5

6/2312009 1:32:56PM

Case Tasks Brand: Foster Farms Product Name: Corn Dogs, Honey, Crunchy Flavor

Upload Document

Search CCMS andlor PSIS

Action For Task: Created On: 912512008 2:49:28PM Created By:



Task Completion Report: II

Note For Task: Created On: 912512008 2:49:14PM Created By:

:t~~t, ActiVity", '

1113/08

Last 'Activny,

9/25/08

Title: Note for Search GGMS andlor PSIS task

,', ,';,,,:U:;;:-""

:~(~£Zi

9/25/08 Complete Standard


Review of PSIS data within the last 6 months revealed no non compliances that may suggest a direct relationship between this complaint and practices in the identified plant.

Close Case

Note For Task: Created On: 10120/2008 5:05:02PM Created By: Title: Note for Close Case task


,Last',;

" Adt~viti',

10/20/08 10/20108 Complete

6123/2009 1:32:56PM

Standard

Page 3 of5

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CCMS history indicates that rodent droppings, worms and other insects are commonly reported for this type of product, and usually shown to be burnt batter. Based on this history and the absence of rinsect-associated NRs in PBIS, this case will be closed .. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.



Task has been marked as 'Cancelled'


10/20/08 Cancelled

Reason for cancellation: 'Case appears to be isolated and may be associted with burnt batter. No call to complainant necessary. Case will be closed.'

Upload Document 11/3/08 11/3/08 Complete

Uploaded Documents


11/03/2008 C:\Documents and Est Letter Settings\A1I Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _ 4006eef7 _5908_ 476a_bbeO_8f3dc6ba

a079.data

11/03/2008 C:\Documents and Comp Letter Settings\A11 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _dcb3S9dd

-142a_44ee_a902_eeca2d2a f2S4.data


6/23/2009 1 :32;56PM

Standard

Standard

Size (KB)

2,223.29

39.00

Page4of5

(b) (6)

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November 3, 2008

To: Foster Poultry Farms


232 Industrial Park Drive, North Demopolis, AL 36732






Sincerely,

D.V.M. Surveillance Epidemiologist Consumer Complaint Monitoring System Applied Epidemiology Division Office of Public Health Science

Enclosure

(b) (6)

(b) (6)


Establishment: 07322 P Foster Poultry Farms

Product Brand: Foster Farms Package Size: 42.72 oz. frozen

Purchase Point: Super Saver

Date: 9/9/2008


Product Name: Com Dogs, Honey, Crunchy Flavor Codes:

Complainant Comment: CASE TYPE :Foreign Object Notes : Caller purchased Foster Farms com dogs (chicken). Caller cooked 3 hot dogs, and took I bite. She noticed something black in the hot dog--a slug was embedded in the hot dog. Caller has remaining piece of hot dog and slug. No illness or injury. Sampling Instructions:



November 3, 2008

Dear








Sincerely,


Enclosure

FSI5 is th~ public health regulatqry'agency responsibl_e for ensuring that meat, poultry, and processed egg -products ,are' safe, wholesomEi.-and accurately labeled. FSIS enforcesth~ Federal, ' Meat Inspection_Act, the Poultry Products InSpection Act, and the_,Egg Products InspectIOn Act, which require Federal inspection and regulatioO'of.meat, poultry, and processed egg products

prepared for distribution- in co'mmerce .for use as human food.

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Case· ... Pata·.(For.· •. G~s~· •• ·"'~ ••• 20()a·~74..,~)·.



Reported Date: Thursday, August 28,2008


Case Status: Closed




Incident Date: 8/26/2008 11 :50:00 PM

Original Statement:



CASE TYPE :Foreign Object Notes : Caller found a piece of rubber glove inside a Corn dog. His wife was eating a "Brown Beef Corn dog" when she found a 1" finger of a rubber glove inside the corn dog. Nobody is sick or hurt.

He discarded the rest of the corn dogs in the package, except for the one his wife was eating and stil have the piece of rubber glove. Caller could not find a code number, date, or net weight

MANUFACTURER INFORMATION Unrecognized Establishment Number :582 From Hotline Case :3250 Subject Type :Foreign Object Manufacturer Name :Brown Foods Manufacturer Address : 1-800-544-3870 Manufacturer City Manufacturer State Manufacturer ZIP

Product Used

:West Point :MS :39773

:Y


Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.


6/23/2009 1;37:12PM

Page 1 of5





Product Brand Sara Lee Product Date

Product Name Brown Beef Corn Dog Species

Est. District Name Dallas, TX (40) Processing Type

Purchase Date 8/20/2008 12:00:00AM Package

Case Status New Lot: not found

00582 M


6/23/2009 i:37:i2PM

Case Tasks Brand: Sara Lee Product Name: Brown Beef Corn Dog

Upload Document

Upload Document

Investigate: Other

Note For Task: Created On: 9/4/2008 9:15:47 AM Created By: Title: Note for Investigate: Other task

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9/4/08 9/2/08 Complete Standard

I ( EIAO), contacted the FLS and IIG of Establishment 00582, and asked them look into this issue. The IIC at this establishment reported that there is nothing documented in the plant's records that would indicate past incidences or issues that would lead to finding a foreign object in product. He also stated that he had not observed anything that would lead to this issue. The IIC reported that the plant only uses green rubber gloves for production of this product.

With no code number, date, net weight, or lot numbers it makes this incident extremely difficult to investigate. During his investigation the IIC discussed the complaint with the plant, and they wanted to know if the rubber glove was found in the wiener or in the batter of the corn dog. Also the IIC stated that the plant does not make a "Brown Beef Corn Dog" and wanted to know if it should have been "Bryan Beef Corn Dog".

If you need additional information please let me know

Search CeMS andlor PBIS


9/4/08 9/2/08 Complete



6/23/2009 1:37:12PM

Standard

Page 3 of5

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Case Notes Created By: Created On: Thursday, September 4,2008 Modified By: Modified On: Thursday, September 4,2008 Title: Information obtained in investigation

[9/4/20089:19:00 AMJI ( EIAO), contacted the FLS and IIG of Establishment 00582, and asked them look into this issue. The IIG at this establishment reported that there is nothing documented in the plant's records that would indicate past incidences or issues that would lead to finding a foreign object in product. He also stated that he had not observed anything that would lead to this issue. The IIG reported that the plant only uses green rubber gloves for production of this product.

;;~";IG discussed the 'comPlain; :~;~"'~h~ plant, and they wanted' t~tknow if the rubber glove was found in the ~ien~~'~r in the batter of the corn dog. Also the IIC stated that the plant does not make a "Brown Beef Corn Dog" and wanted to know if it should have been "Bryan Beef Corn Dog".

If you need additional information please let me know

Created By: Created On: Tuesday, September 2,2008 Modified By: Modified On: Tuesday, September 2,2008 Title: Investigating complaint

[9/2/2008 1:01:09 PM] Contacted IIC and FLS to request that they look into this issue. I will add tol or create a new note after the investigation is completed, and information is forwarded to District Office.

CCMS 11 Case Repol1 For Case # 2008-7479 Page 4 of5

6/23/2009 1:37:12PM

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Uploaded Documents

Added On Added By Document Name Document Titre Size (KB)

09/08/2008 C:\Documents and 2008-7479 36.50 Settings\A1I Users\AppHcatlon Data\USDA\FSIS\CCMS2\Upl

oads\\CCMS2TMP _d87p0140 _fbbe_ 4ea2_a268_a54c86fd4

7ae.data

09/08/2008 C:\Documents and est. 7479 2,148.19 Settings\A1I Users\AppHcatlon Da1a\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _91609890

_7c6e_ 4700_82cB_11 baOe27 12bd.data


6/23/2009 1:37:12PM

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USDA ;::;;PI I


September 8, 2008

Dear




Thank you for submitting a complaint to the U.S. Department of Agriculture's Pood Safety and Inspection Service (PSIS). This complaint was assigned Case Number 7479 -2008 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to PSIS-regulated foods.

After receiving your complaint, PSIS reviewed the inspection records of the establishment that produces the product and notified the manufacturer that we received a complaint regarding its food product. To protect your privacy, your identity was not shared with the manufacturer. PSIS did not find any conditions at the establishment that warrant further Agency action; however, the manufacturer may conduct additional review. We also shared the complaint with our inspection employees to ensure that they are aware of any potential issues with the establishment in question.


Please be aware that your information can be used along with any future reports to identify contamination of food products and to make our food supply safer.

Sincerely,

DVM Consumer Complaint Monitoring System Office of Public Health Science Applied Epidemiology Division

Enclosure

FSIS .isthe public health regulatory agency responsible for ensuringthatineat, poultry, andprocessed.egg products are safe, Wholesome, and accurately

labeled. FSIS enforces the Federal Meatlnspection Act, the Poultry Products Inspection Act, al1d the E9!! Products Inspection Act, which require Federal

inspection and regulation of meat, poultry, and processed egg products prepared for distribution in commerce for use as human food.

. '.' .

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September 8, 2008

Food Safety Office of Washington, D.C. and Inspection Public Health 20250 Service Science

To: Bryan Foods, Inc. - A Subsidia 3900 Meacham Boulevard Haltom City, TX 76117




Sincerely,

DVM Surveillance Epidemiologist Consumer Complaint Monitoring System Applied Epidemiology Division Office of Public Health Science

Enclosure

(b) (6)


Establishment: 00582 M Bryan Foods, Inc. - A Subsidia

Product Brand: Sara Lee Package Size:

Purchase Point: Walmart

Date: 8120/2008


Product Name: Brown Beef Com Dog Codes:

Complainant Comment: CASE TYPE :Foreign ObjectNotes :Caller found a piece of rubber glove inside a Com dog.His wife was eating a "Brown Beef Com dog" when she found a I" finger of a rubber glove inside the com dog. Nobody is sick or hurt.He discarded the rest of the com dogs in the package, except for the one his wife was eating and stil have the piece of rubber glove. Caller could not find a code number, date, or net weightMANUF ACTURER INFORMA TIONUnrecognized Establishment Number :582From Hotline Case :3250Subject Type :Foreign ObjectManufacturer Name :Brown FoodsManufacturer Address :1-800-544-3870Manufacturer City :West PointManufacturer State :MSManufacturer ZIP :39773Product Used :YOTHER INFORMATIONHospitalization :NHealth Professional :N




Case Type: Illness, Foreign Object, Foreign Object

Reported Date: Thursday, August 07, 2008


Case Slatus: Closed


Complainant Slate: FLORIDA



Original Statement:


CASE TYPE Notes

:lIIness or Injury :ILLNESS:

The following are notes as received from FDA --FL District

My four year old daughter ate a hot dog and Ramen Noodles on 08104108··daughter complained of stomache. At 3 8,m daughter was vomiting and had a temperature, unknown at the time if related to hot dog. On 08/05108 complainant ate one hot dog when she took medicine. She felt multiple small sharp foreign objects in her mouth. She examined remaining hot dog and found small, stiff, sharp, hard plastic/bone throughout product. She brushed her teeth and spit out numerous pieces of gritty material.

Complainant is concerned the hot dog may have made her daughter ill. Concerned about children eating a product with foreign material. She also has an autistic son who also ate the product. Unknown if son's hot dog was o.k. to eat. Other info: UPC 1890002835

Product was returned to Wal-Mart. Note: the telephone number provided on the FDA fax was incorrect (showing 954-992-6767). obtained correct tel. no. (904·992·6767) through operator's assistance··akm

MANUFACTURER INFORMATION Unrecognized Establishment Number :P-2653 From Hotline Case :3217 Subject Type :llIness or Injury Manufacturer Name :Sunnyland Manufacturer ZIP

Symptom onset Time vomiting 5 hrs nausea 25-30 mins diarrhea 2 hrs headache 25-30 mins. other 25-30 mins

Product Used :Y


Other Comment

stomach cramps

Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.


6/2312009 i:40:5IPM

Page 2 of9




Ves Illness No No No

Foreign Object No No No She felt multiple small sharp foreign objects in her mouth. She examined remaining hot dog and

found small, stiff, sharp, hard plasticlbone throughout product.

She brushed her teeth and spit out numerous pieces of gritty material.

Foreign Object No No No She felt multiple small sharp foreign objects in her mouth. She examined remaining hot dog and

found small, stiff, sharp, hard plastic/bone throughout product.

She brushed her teeth and spit out numerous pieces of gritty material.


6/23/2009 1:40:51PM

Case Symptoms

Diarrhea

Headache

Nausea

Other

Vomiting




Est District Name Processing Type


Case Status Lot:

CCMS II Case Repol1 For Case # 2008-7427

US Sunnyland

Unknown

Unknown

Unknown

Unknown

Unknown

10/27/2008 12:00:00AM Plump N' Juicy Hot Dogs

7/23/2008 11 :50:00PM 8-pack New 2018

6/23/2009 1:40:S1PM

stomach cramps stomach cramps

Page 4 of9

Similar Cases

2007-6354 10/22/2007 4:39:02PM Illness Closed Atlanta, GA (85) Manually identified

CCMS II Case Report For Case # 2008-7427 PageS of9

6/23/2009 1:40:51PM

Case Tasks Brand: Sunnyland Product Name: Plump N' Juicy Hot Dogs






Note For Task: Created On: 8/7/2008 4:07:00PM Created By: Title: Note for Investigate: Interview Complainant task


Note For Task: Created On: 8/8/2008 10:56:33AM Created By: Title: Interview complainant

[8/8/2008 10:56:33 AM] Contacted complainant, but stated that she was feeling under the weather and will call back when she is feeling better.

Note For Task: Created On: 8/26/2008 11 :08:33AM Created By: Title: Interview complainant

[8/26/2008 11 :08:33 AM] Attempted to contact the complainant. No answer. Left a message.

Note For Task: Created On: 9/9/2008 2:10:11 PM Created By: Title: interview complainant

[9/9/2008 2: 1 0: 11 PM] Attempted to contact complainant to clarify complaint description, without success. Left voicemail.

CCMS II Case RePOlt For Case # 2008-7427

6123/2009 1:40:5IPM

Page 6 of9

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Note For Task: Created On: 9/9/2008 2:10:31 PM Created By: Title: Close case

[9/9/20082:10:31 PM] Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

Upload Document

Search CCMS and/or PSIS


8/S/0S smos Complete


Action For Task:

Created On: 8/8/2008 2:21:16PM Created By:


Note For Task: Created On: 8/8/2008 11:08:51AM Created By: Title: Search CCMS

Standard

[8/8/200811:08:51 AM] I searched CCMS by brand and found one similar complaints reported within the last year. No establishment number provided. Also, searched CCMS by establishment number and found no similar complaints reported within the last year.

Note For Task: Created On: 8/812008 1 :37:44PM Created By: Title: Search CCMS & PBIS

[8/8/20081:37:44 PM] Case number of similar case 2007-6354.


6/23/2009 1:40:51PM

Page 7 of9

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Note For Task: Created On: 8/8/2008 2:19:22PM Created By: TItle: Search PSIS

[8/8/20082:19:22 PM] Review of PSIS data within the last 6 months revealed no noncompliances that may suggest a direct relationship between this complaint and practices in the identified plant.

Uploaded Documents


09/0912008 C:\Oocuments and e,' Settings\Al1 UserslAppl'lcation Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _605ge195

- 1eao_ 4cf2_B7Se_51 ec540c4 a3d.data

09/09/2008 C:\Documents and camp SettingslAll UserslApplication Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _1c450887 _90C8_ 4973_bdOe_efSe2e66f

7eb.data

CCMS II Case Repott For Case # 2008-7427

6/23/2009 1:40:5IPM

Size (KB)

3,331,02

67.50

Page 8·of9

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USDA ~


September 9, 2008

To: Smithfield Packing Co 4611 Lykes Road Plant City, FL 33566







Sincerely,


Enclosure

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(b) (6)

Case Number: 2008-7427 Date Reported: 81712008 Complainant Location: Jacksonville, FL 32224

Establishment: 02653 P Smithfield Packing Co

Product Brand: Sunnyland Package Size: 8-pack

Purchase Point: Wal-mart Inc

Date: 7/23/2008

Primary Complaint: Illness

Product Name: Plump N' Juicy Hot Dogs Codes:

Complainant Comment: CASE TYPE: Illness or Injury Notes: ILLNESS: The following are notes as received from FDA --FL District My four year old daughter ate a hot dog and Ramen Noodles on 08/04/08--daughter complained of stomach. At 3 a.m daughter was vomiting and had a temperature, unlmown at the time if related to hot dog. On 08/05/08 complainant ate one hot dog when she took medicine. She felt multiple small sharp foreign objects in her mouth. She examined remaining hot dog and found small, stiff, sharp, hard plasticlbone throughout product. She brushed her teeth and spit out numerous pieces of gritty material. Complainant is concerned the hot dog may have made her daughter ill. Concerned about children eating a product with foreign material. She also has an autistic son who also ate the product. Unknown if son's hot dog was o.k. to eat. Other info: UPC 1890002835----------------------------------------Product was returned to Wal-Mart.Note



USDA ~


September 9, 2008


Dear :




After receiving your complaint, FSIS reviewed the inspection records of the establishment that produces the product and notified the manufacturer that we received a complaint regarding its food product. To protect your privacy, your identity Was not shared with the manufacturer. FSIS did not find any conditions at the establishment that warrant further Agency action; however, the manufacturer may conduct additional review.


Your information can be used along with any future reports to identifY contamination of food products and to make our food supply safer.

Sincerely,


Enclosure

FSIS is' t.he public !1ealth regufato,ry ag'e,ncy res'ponsible for ensuring that meat, poultry, and processed 'egg products are safe, wholesoln.e",and.accurately laqeled. FSIS enforces the Federal Meat.lnspection Act, the, Poultry Products_Inspection -Act, and the ,Egg_Products Inspection Ac:t, which require-Federal inspe~tion and regulation of meat,. poultry, 8rld processed egg products

. prepared for distribution in commerce fOf_use as hUman food .

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';)£:fj}('1'0~1:;'"';:-;_

\:~~~C'"1;t7~:;'"-



Reported Date: Thursday, July 17, 2008

Entered By:


Original Statement: Ma'am,


Case Status: Closed

Entered By Agency: OPHS

Complainant State: PENNSYLVANIA


Today a customer painted out a package of Oscar Mayer XXL beef hotdogs with a metal object in it on the shelf at our commissary. The Oscar Meyer beef hotdogs were immediately pulled off the shelf (32pkg) with the same UPC. The Kraft Sales rep gave us a case number 17506844 and said they would call us next week. In the meantime, the hotdogs will remain on Med hold pending further disposition or review. There was only one package with the visible piece of metal. Public Health is working the issue at the local level. Attached is a picture of the sealed package.

Case Closing Reason: Attempts to reach complainant have been unsuccessful and case will be closed




Yes Foreign Object No No No Oscar Mayer XXL beef hotdogs with a metal object


6/2312009 1:43:30PM

Page 1 of4

(b) (6)






Case Status Lot:

02310 P


US Oscar Mayer

XXL Beef hotdogs Beef Des MOines, IA (25)

New

Page 2 of4

6/23/2009 1:43:30PM

Case Tasks Brand: Oscar Mayer Product Name: XXL Beef hotdogs



8/8/08 811/08 Complete

Task has been marked as 'Complete', There was no follow-up Task generated.



Note For Task: Created On: 8/1/2008 9:40:04AM Created By: Title: Note for Investigate: Interview Complainant task






Reason for cancellation: 'Duplicate task'


7/28/08 7/21/08

6/23/2009 1:43;30PM

Cancelled

Standard

Standard

Page30f4

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Action For Task: Created On: 7/18/2008 1 :42:55PM Created By:

Task Completion Report"

Note For Task: Created On: 7/18/2008 1:42:49PM Created By: Title: eeMS & PSIS

Standard

[7/18/2008 1 :42:49 PM] I searched eeMS by establishment number and found no similar complaints reported within the last year.

Review of PSIS data within the last 6 months revealed NR 15-2008-9264 regarding 1/16 to 1/8 inch metaliic

CCMS 11 Case Report For Case # 2008·7364

6/2312009 1:43:30PM

Page4of4

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Case Status: Closed


Incident Date: 7/2/2008 4:45:03 PM Complainant State: MISSOURI

Complainant District: Lawrence, KS (30)

Original Statement:



CASE TYPE :Foreign Object Notes :Caller's husband found a piece of plastic inside a piece of hot dog. THe brand name for the hot dog is OHSE Foods. The package just said OHSE Foods, Kansas City, MO 64195.

He is not sick or hurt. They kept the piece of hot dog with foreign object in the freezer. Also the packaging. Caller asked for the phone number for the company and when i looked at the list of the EST number, I could not find i1.. ..

The piece of plastic is blue and clear. Numbers found on the packaging:

P-2122 1028009 181453

MANUFACTURER INFORMATION Unrecognized Establishment Number :2122 From Hotline Case :3159 Subject Type :Foreign Object Manufacturer Name :OHSE Foods Manufacturer City :Kansas City Manufacturer State :MO Manufacturer ZIP

Product Used :N

OTHER INFORMATION Hospitalization : N Health Professional :N

Pictures were not submitted by complainant for review. Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.


6/23/2009 1 ;46:05PM

Page 1 of



Yes F ore;9n Object No


Product Brand aSHE Product Date 614/2008 12:00:00AM

Product Name Hot Dogs Species



Case Status Lot:


5131/2008 12:00:00AM 12 02 (340g) New 1028009

Hospitalized Ufe Threatening

No No

6/2312009 1:46:05PM


Cal/er's husband found a piece of blue and clear plastic inside a hot

do .

Page 2 of6

Case Tasks Brand: OSHE Product Name: Hot Dogs

Upload Document

Upload Document





7/9/08

Reason for cancellation: 'wrong task type'

Note For Task: Created On: 7/9/2008 3:51:51PM Created By: Title: Note for Search CCMS and/or PBIS task

7/9/08

attempted to contact complainant for follow-up. no answer, left message.

Search CeMS and/or PSIS 7/3/08 7/310B

ceMS 11 Case Report For Case # 2008-7320

6/23/2009 l:46:05PM

Cancelled Standard

Complete Standard

Page 3 of6

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Note For Task: Created On: 7/3/2008 7:56:44AM Created By: Title: CCMS

[7/3/20087:56:44 AM] I searched CCMS by establishment number and found no similar complaints reported within the last year.

Note For Task: Created On: 7/3/2008 8:01 :36AM Created By: Title: PBIS

[7/3/20088:01:36 AM] Review of PBIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the identified plant.



Complete





612312009 1:46:05PM

Standard

Page 4 of6

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Note For Task: Created On: 7/9/2008 3:54:22PM Created By:

'H.7:

.; .:T'\';""!'

Title: Note for Investigate: Interview Complainant task

Attempted to contact complainant for clarification. no answer, left message.

Note For Task: Created On: 7/14/2008 3:13:51PM Created By: Title: Interview

[7/14/20083:13:51 PM] Spoke to complainant on 7110/08. He reiterated the note sin the case summary. He stated that the FO was a soft, flexible, clear blue plastic square about 1-2 inches in size. No injuries. Complainant is emailing pictures.

Uploaded Documents


o810S12008 C:\Docurnents and Comp Letter Settings\A1I Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _81333fb6

- 0826_ 4874_8926_65fdd011 d43b.data

08/0S/2008 C:\Documents and Est Letter Settings\A1I Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _2b400S97 _8S90_ 46fO_b9aS_e27cb7e1f

fa7.data

Size (KB)

39.00

2,224.43


6/2312009 1:46:05PM

(b) (6)

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USDA 21


August 5, 2008





After receiving your complaint, FSIS reviewed the inspection records of the establishment that produces the product and notified the manufacturer that we received a complaint regarding its food product. To protect your privacy, your identity was not shared with the manufacturer. FSIS did not fmd any conditions at the establishment that warrant further Agency action; however, the manufacturer may conduct additional review.



Sincerely,


Enclosure

FSIS is the pubHc healthregula'tory a,9_ency responsl,ble fpr ens~ri_ng that meat, poultry, and processed egg products are safe, wholesome'j,and accurately labeled. FSIS ,enfo_rees.the Federal Meat.lnspection:Act,the Poultry Products Inspection Act,' and the Egg Products Inspection Act, which-require FederalJnspection and regulation of meat, poultry, -and_processed egg products

prepared for'distribution in commerce.fot use-as human food.

(b) (6)

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(b) (6)


August 5, 2008

To: Farmland Foods, Inc. 2323 S. Sheridan Wichita, KS 67213





Enclosed is a copy of a consumer complaint received by the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS). According to the consumer report, the complaint involves a product produced by your establishment. Because of confidentiality, the consumer information is not included in the report. FSIS has entered the information into the Consumer Complaint Monitoring System - an electronic database designed to document and track all consumer complaints received by the agency.

FSIS has determined that no official action is necessary at this time. However, we will appreciate your review of the complaint and any voluntary actions on your part to address it. You do not need to reply to this communication.

Sincerely,

Surveillance Epidemiologist Consumer Complaint Monitoring System Human Health Sciences Division Office of Public Health Science

Enclosure

(b) (6)


Establishment: 02122 P Fannland Foods, Inc.

Product Brand: OSHE Package Size: 12 oz (340g)

Purchase Point: Krogers

Date: 5/31/2008


Product Name: Hot Dogs Codes:

Complainant Comment: Caller's husband found a piece of plastic inside a piece of hot dog. THe brand name for the hot dog is OHSE Foods. The package just said OHSE Foods, Kansas City, MO 64195.He is not sick or hurt. They kept the piece of hot dog with foreign object in the freezer. Also the packaging. Caller asked for the phone number for the company and when i looked at the list of the EST number, I could not find it....The piece of plastic is blue and clear. Numbers found on the packaging:P-21221 028009181453 MANUFACTURER Sampling Instructions:





Reported Date: Thursday, June 26, 2008


Case Status: Closed


Complainant State: GEORGIA


Incident Date: 6/25/2008 11 :50:00 PM

Original Statement:



CASE TYPE :Foreign Object Notes :A black glob is inside corn dog next to where the stick is inside the meat.. It looks like something is ground up in it that's not supposed to be there. It looks like black mold or a growth. The product was frozen, so she's guessing it's not mold. She has been in touch with Sara Lee and they want her to send it to them in exchange for some coupons, but she wants to hear from the USDA what the substance is, and if her son might get sick. They are leaving for vacation. The work number listed is her cell phone that she will have with her on the trip. She has put the carton and the product in her freezer.

MANUFACTURER INFORMATION Unrecognized Establishment Number :582 From Hotline Case :3147 Subject Type :Foreign Object Manufacturer Name :State Fair Manufacturer Address :Sara Lee Foods Manufacturer City Manufacturer State Manufacturer ZIP

Product Used

:Downers Grove :IL :60515

:Y


Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.Attempted to contact complainant to clarify complaint description, without success. Left vOicemail.


6123/2009 2:04:03PM

PagelofS





Product Brand State Fair Product Date

Product Name Corn Dogs Species


Purchase Date 6/14/2008 12:00:00AM Package 42.7 oz.

Case Status New Lot: 081090701


Hospitalized Life Threatening

No No

6/2312009 2:04:03PM


A black glob is inside corn dog next to where the stick is inside the meat.. It looks like something is

ground up in it that's not supposed to be there. It looks like black mold

or a growth. The product was frozen, so she's guessing it's not

mold.

Page 2 of5

Case Tasks Brand: State Fair Product Name: Corn Dogs

Investigate: IntelView Complainant

Action For Task: Created On: 811512008 11 :22:17 AM Created By:

8115/08 7/3/08 Complete




Note For Task: Created On: 71312008 10:49:15AM Created By: Title: TC

[713/200810:49:15 AMI TC complainant. Answering maching full.

Note For Task: Created On: 712212008 12:58:27PM Created By: Title: Te complainant

[7/22/200812:58:27 PMI Tc left message

Upload Document 8/15/08

ceMS II Case ReportFor Case # 2008-7304

8/15108

6n3/2009 2:04:03PM

Complete

Standard

Standard

Page 3 of5

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Complete




Note For Task: Created On: 6/26/2008 4:05:25PM Created By: TItle: CCMS & PBIS

[6/26/2008 4:05:25 PM] I searched CCMS by establishment number and found no similar complaints reported within the last year.

Review of PSIS data within the last 6 months revealed no noncompHances that suggest a direct relationship this and in the identified

Search GGMS and/or PSIS




Reason for cancellation: 'redundant'

CCMS I1 Case Report For Case # 2008-7304

7/3/08

6/23/2009 2:04:03PM

standard

Page4of5

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08/15/2008 C:\Documents and 2008-7304 36.00 Settings\Al1 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _6ddaff5d -f7c4_ 43fa_bfbf_7d80aa544ce

2.data

08/15/2008 C:\Documents and est. 7304 2,149.11 Settings\Al1 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _7cecdde9

- a73b_444c_9837_730d8292 c233.data

ceMS II Case RepOitFor Case # 2008-7304 Page 5 of5

6/2312009 2:04:03PM

(b) (6)

(b) (6)


August 15, 2008

Dear :








Sincerely,

, DVM Surveillance Epidemiologist Consumer Complaint Monitoring System Applied Epidemiology Division Office of Public Health Science

Enclosure

FSIS is the public health regulatory agency responsible'for e_"suring thatme,at,,'po~ltry, _and processed egg products are safe, Wholesome,. and'accurately lab_eled. :FSIS enforcestheFe,deral Meat Inspection' Act, the,Poultry Products Inspection_Act, and the Egg Products.-lnspect,on·Act. which require Federal inspection-and regulation of.r:neat, poultry,.alld processed egg products

, .' prepared for distribution in .commerce for use· as hu""an'food. '-'

(b) (6)

(b) (6)

(b) (6)


August 15, 2008


To: Bryan Foods, Inc. - A Subsidia 3900 Meacham Boulevard Haltom City, TX 76117






Sincerely,

DVM Surveillance Epidemiologist Consumer Complaint Monitoring System Applied Epidemiology Division Office of Public Health Science

Enclosure

(b)(6), (b)(7)(c)


Establishment: 00582 M Bryan Foods, Inc. - A Subsidia

Product Brand: State Fair Package Size: 42.7 oz.

Purchase Point: Kroger

Date: 6114/2008


Product Name: Com Dogs Codes:

Complainant Comment: CASE TYPE :Foreign ObjectNotes :A black glob is inside com dog next to where the stick is inside the meat.. It looks like something is ground up in it that's not supposed to be there. It looks like black mold or a growth. The product was frozen, so she's guessing it's not mold. She has been in touch with Sara Lee and they want her to send it to them in exchange for some coupons, but she wants to hear from the USDA what the substance is, and if her son might get sick. They are leaving for vacation. The work number listed is her cell phone that she will have with her on the trip. She has put the carton and the product in her freezer.MANUF ACTURER INFORMATIONUnrecognized Establishment Number: 5 82From Hotline Case :3147Subject Type :Foreign ObjectManufacturer Name : State FairManufacturer Address :Sara Lee FoodsManufacturer City :Downers GroveManufacturer State :ILManufacturer ZIP :60515Product Used :YOTHER INFORMA TIONHospitalization :NHealth Professional :N







Case Status: Closed


Complainant State: NEVADA

Complainant District: Boulder, CO (15)

Incident Date: 6/21/2008 11 :50:00 PM

Original Statement:



CASE TYPE :Foreign Object Notes :Caller's 24 year old daughter was eating a corn dog, and bit into a thick, clear peice of plastic with black stiped lines and ended up swallowing a some of it. No injury noted.

MANUFACTURER INFORMATION Unrecognized Establishment Number :P-81A From Hotline Case :3146 Subject Type :Foreign Object Manufacturer Name :Bar S Manufacturer Address :VVww.bar-s.com Manufacturer ZIP

Product Used :Y


Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Additionally, no establishment number could be confirmed.

CCMS n Case Report For Case # 2008-7303

6/23/2009 2:06: 11PM

Page 1 of6





Product Brand Bar S Classic Product Date




Case Status Lot:

Corn Dog Poultry Beltsville, MD (75) Frozen 6/20/2008 12:00:00AM 31bs New 51423:22

Similar Cases

2008-7227 5/23/2008 11 :01 :04AM Foreign Object



No No

Ye,

Closed Albany, NY (65) Manually identified

Page 2 of6

6/23/2009 2:06:l1PM

Case Tasks Brand: Bar S Classic Product Name: Corn Dog

Investigate: lie Report

Action For Task: Created On: 9/212008 1 :40:32PM Created By:

912/0B 6/27/0B Complete






6/26/08 6/26/0B Complete




CCMS II Case ReJXlrt For Case # 2008-7303

6/23/2009 2:06:l1PM

Standard

Standard

Page 3 of6

(b) (6)

(b) (6)

(b) (6)

(b) (6)

Note For Task: Created On: 6/26/2008 11 :54:12AM

Created By: Title: CCMS/PSIS

[6/26/2008 11 :54:12 AM] I searched CCMS by establishment number and found no similar complaints reported within the last year.

Review of PBIS data within the last 6 months revealed no noncompliances that may suggest a direct between this and I


Action For Task: Created On: 6/26/2008 11:55:01AM

Created By:

complete

Task has been marked as 'Complete'. There was no follow~up'-Task generated.


Created, By:


Note For Task: Created On: 6/26/2008 11 :27:40AM Created By: Title: communication

Standard

[6/26/2008 11 :27:40 AM] Reviewed case with complainant. No more info added to original statement. Her daughter is doing well. Has est # p81A. No other information.



Created By:

6/27/08 6i27108 Complete



6/2312009 2:06:l1PM

Standard

Page 4 of6

(b) (6)

(b) (6)

(b) (6)

(b) (6)

(b) (6)

.. :........ ... Action For Task: Created On: 6/27/2008 9:45:54AM Created By:


Note For Task: Created On: 6/27/2008 9:42:08AM Created By: Title: repeat CCMS search

[6/27/20089:42:08 AM] Similar case found from the same establishment last month (2008-7227).

Case Notes

Created By: Created On: Monday, June 30, 2008 Modified By:

Modified On: Monday, June 30, 2008 Title: P-81O

[6/30/20086:19:01 AM] Dr. IIC, discussed this complaint with the plant management at Est. #00810 P Pilgrim's Pride Corp on June 27,2008. The plant managemenfs response was" P-B10 does not produce this kind of product (Corn Dog). With the information being provided to us in the complaint we are unable to do any investigation."

Uploaded Documents


09/02/2008 C:\Documents and 2008-7303 2,147.72

Setlings\A1I Users\Application Data\USDA\FS1S\CCMS2\Upl oads\\CCMS2TMP _249d4ae3 _ec1C 40ab_a26c_cc01 a040c

51 b.data


6/2312009 2;06: IIPM

(b) (6)

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USDA ~


September 2, 2008

Dear




Thank you for submitting a complaint to the United States Department of Agriculture's Food Safety and Inspection Service (FSIS). FSIS is the public health regulatory agency responsible for ensuring that meat, poultry, and processed egg products are safe, wholesome, and accurately labeled. FSIS enforces the Federal Meat Inspection Act, the Poultry Products Inspection Act, and the Egg Products Inspection Act, which require Federal inspection and regulation of meat, poultry, and processed egg products prepared for distribution in commerce for use as human food.

Your complaint was entered into the FSIS Consumer Complaint Monitoring System- (2008-7303 an electronic database that records, evaluates, and tracks consumer complaints related to FSIS regulated foods. FSIS' Office of Public Health Science examines all consumer complaints received by the agency to determine whether further investigation and regulatory action is required.

Based on the information you provided, we determined that further investigation is not required at this time. IfFSIS receives a similar complaint about the product you reported, we will reevaluate the case and you may be contacted for additional information.

FSIS will notifY the manufacturer that a complaint has been received regarding one of its food products. The complaint is shared with the manufacturer so it can be examined as needed; however, your identity is not shared with the manufacturer.

Sincerely,

, DVM Surveillance Epidemiologist Consumer Complaint Monitoring System Applied Epidemiology Division Office of Public Health Science

(b) (6)

(b) (6)

(b) (6)




Reported Date: Friday, June 13, 2008


Incident Date: 6/11/2008 11 :50:00 PM

Case Status: Closed


Complainant State: VIRGINIA

Complainant District: Beltsville, MD (75)

Original Statement:



CASE TYPE :Foreign Object Notes :An FSIS employee (works for Center for Learning, public health officer) bit into a hot dog; looked down in to the hot dog and saw a soft piece of plastic like the type they use for bread, thin plastic. Looked circular maybe about the 14 -1/2 inch in diameter with a line of black ink/printing on the plastic. No injury noted.

The hot dog was served at the FSIS Unity Day event 6/12/08 at the GWCC/USDA building by a catering company.

The caterer in charge is who said the product came in institution style shrink wraplvacuum packaging. The product information is on the box, which she did not have. So at this time we don't have any identifying information for the product. The caterer is going to try and track the box down, but at this time the name of the catering company is unknown. The contracting person for the event is from Acquistions & Agreements with FSIS. She may have the name of the contracting company ( I am in the process of trying to get the name of the catering company from her) Complaint entered by :

MANUFACTURER INFORMATION Unrecognized Establishment Number :none From Hotline Case :3128 Subject Type :Foreign Object Manufacturer ZIP

Product Used :Y


Attempted to contact the complainant twice. No answer. Left a message.

CCMS II Case Report For Case # 2008*7272

6/23/2009 2:17:29PM

Page 1 of4

(b) (6)

(b) (6)

(b) (6)





Product Brand Berks Product Date

Product Name Beef Hotdog Species





6/2312009 2:17:29PM

s; i'J,~ 'h'0","<O[0,3 DJ

Case Tasks Brand: Berks

Product Name: Beef Hotdog



7/7/08 7/2108 Complete




Note For Task: Created On: 71212008 3:05:02PM Created By: Title: Interview complainant

[712120083:05:02 PM] Attempted to contact the complainant. No answer. Left a message.

Note For Task: Created On: 71712008 8:39:20AM Created By: Title: Interview complainant

[717120088:39:20 AMI Attempted to contact the complainant. No answer. Left a message.

Search CCMS andlor PSIS

Action For Task: Created On: 611312008 4:01:49PM

Created By:

6/13/08 6/13/08 Complete


CCMS II Cas<: Report For Case # 2008-7272

6/23/2009 2:17:29PM

Standard

Standard

Page 3 of4

(b) (6)

(b) (6)

(b) (6)

(b) (6)

(b) (6)



Note For Task: Created On: 6/13/2008 3:07:27PM Created By: Title: Search GGMS & PBIS

[6/13/2008 3:07:27 PM] Review of PSIS data within the last 6 months revealed no nancampliances that may suggest a direct relationship between this complaint and practices in the identified plant.

I searched eeMS by brand and found no similar complaints reported within the last year. [6/13/2008 4: 18:32 PM] NO est number was provided, therefore no review of PSIS was conducted. However, review of eeMS was conducted.

CCMS II Case Report For Case # 2008-7272 Page 4 of 4

6/23/2009 2:17:29PM

(b) (6)

(b) (6)



Reported Date: Friday, May 23, 2008

Entered By:



Case Status: Closed

Entered By Agency: OFO - Albany, NY (65)



Original Statement: Complainant's 5 year old son was eating a corn dog. Child began choking on a foreign object while chewing. Object was described as "piece of clear plastic with black strips, 1 "long." Object was wrapped around the hotdog underneath the breading of the corn dog. Complainant noted that 9 of 16 pieces had already been consumed without incident. Complainant purchases this product quite often and this is the first time she has had a problem.

Case Closing Reason: Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.




Yes Foreign Object No No No Piece of clear plastic with black strips 1" lono


612312009 2:24:I3PM

Pagelof4

(b) (6)


Product Brand Bar S Product Date 12/20/2008 12:00:00AM

Product Name Corn Dog Species Poultry

Est. District Name Springdale, AR (35) Processing Type Ready to Eat

Purchase Date Package 480z

Case Status New Lot: 54218:19

CCMS II Case Report For Case # 2008-7227 Pagelof4

6/23/2009 2;24;13PM

Case Tasks Brand: Bar S Product Name: Corn Dog



S/28/0B 5/28/08 Complete



Task Completion Report: 'see interview client'

Task:Typ'e



5/27/08 5/27/06 Complete


Action For Task: Created On: 5/27/2008 10:01 :48AM Created By:

Standard

Standard

Task Completion Report: 'I searched GeMS by establishment number and found no similar complaints reported within the last year. Review of PBIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the identified plant.'

Note For Task: Created On: 5/27/2008 10:01:40AM Created By: Title: GGMS and PSIS

[5/27/2008 10:01:40 AM] I searched CGMS by establishment number and found no similar complaints reported within the last year. Review of PSIS data within the last 6 months revealed_ no noncompliances that suggest a direct relationshi between this com laint and ractices in the identified lant.


6/23/2009 2:24:13PM

Page 3 of4

(b) (6)

(b) (6)

(b) (6)

(b) (6)

(b) (6)

Investigate: IntelView Complainant


5{29/0a



Task Completion Report: 'Spoke with complainant See notes.'

Note For Task: Created On: 5/29/2008 12:25:36PM Created By: Title: client communication

[5/29/200812:25:36 PM) Spoke with complainant. Information is as previously described in the original statement. The son did not swollow the plastic. All are doing well.

CCMS II Case Repolt For Case # 2008-7227

6/2312009 2:24:13PM

Page4of4

(b) (6)

(b) (6)

(b) (6)



Reported Date: Thursday, May 15, 2008

Entered By:



Case Status: Closed

Entered By Agency: OFO - Chicago, IL (50)

Complainant State: ILLINOIS


Original Statement: Complainant contacted Dr. Bureau Cheif, Satate of Illinois Meat and Poultry Inspection Division to report that he had discovered a foreign object in a package of Fairgrounds Brand, Hot Dogs made with Chicken and Pork. Dr. orwarded the complaint information to the Chicago District Office for entery into the GeMS 2 system.

Case Closing Reason: Complaint was sent to IIC for review, no report was requested. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.


.



Yes Foreign Object No No No Complainant described the foreign object sealed inside the package of

hot dogs ·as being approximately three (3) inches long x 1/2 inch

wide and thin (like a plastic film). Complainant stated the foreign

object is black and clear striped in color.

CCMS II Case Report For Case # 2008-7161 PagelofS

6/23/2009 2:43:14PM

(b) (6)

(b) (6)

(b) (6)

Products US Fairgrounds 7/5/2008 12:00:00AM

Country of Origin Product Brand


Species Est. District Name Processing Type


Case Status Lot:

Hotdogs made with Chicken and Pork Pork, Poultry Chicago, IL (50) Ready to Eat 5/1/2008 12:00:00AM 12 ounce New 01821 P-256AQT-1

Packaging

Similar Cases

2007-5927 7/6/2007 1 :45:0QPM Foreign Object Closed

2007-5818 6/5/2007 7:20:54AM Foreign Object Closed


6/23/20092:43:14PM

John Morrel & Company

Madison, WI (45) Manually identified

Madison, WI (45) Manually identified

Page 2 of5

Case Tasks Brand: Fairgrounds

Product Name: Hotdogs made with Chicken and Pork

Search CeMS and/or PBIS


5/23/08 5/23/08 Complete



Task Completion Report: 'I searched GeMS by establishment number and found no similar complaints reported within the last year.

Review of PBIS data within the last 6 months revealed no noncompliances that may suggest a direct relationship between this complaint and practices in the identified plant.'

Note For Task: Created On: 5/23/2008 2:04:03PM Created By: Title: GGMS and PBIS

Standard

[5/23/20082:04:03 PM] I searched GGMS by establishment number and found no similar complaints reported within the last year.

Review of PBIS data within the last 6 months revealed no non compliances that may suggest a direct relationship between this complaint and practices in the identified plant. [6/9/2008 6:20:05 PM] I searched GGMS by establishment number and found 2similar complaints reported within the last year. Case number 5927 involved the presence of blue plastiC pieces embedded in a sausage. Case number 5818 involved white plastice with a black stripe embedded in a sausage. These cases were not

Forward To lie For Review 6/16/08


6/23/2009 2:43:14PM

Page 3 of5

(b) (6)

(b) (6)

(b) (6)


Task reassigned to " within Division"



Note For Task: Created On: 6/16/2008 11 :23:35AM Created By: Title: Note for Forward To IIC For Review task

sent to IIG on 6/16/08 via e-mail

Forward To IIC For Review

Note For Task: Created On: 6/16/2008 11 :25:07 AM Created By:Title: Note for Forward To IIG For Review task

forwarded informatin to lie on 6/16/08 FLS

Investigate: InteNiew Complainant




6/9/08

6/23/20092:43:14PM

Standard

Standard

Page4of5

(b) (6)

(b) (6)

(b) (6)

(b) (6)

(b) (6)

(b)(6), (b)(7)(c)

Action For Task: Created On: 6/9/2008 6:11 :16PM Created By:

Reason for cancellation: 'Upon review of complaint description, the description is complete, no" further information is needed for follow-up.'


6123/2009 2:43:14PM

Page 5 of5

(b) (6)



Reported Date: Wednesday, April 02, 2008

Entered By:



Case Status: Closed

Entered By Agency: OFO - Boulder, CO (15)

Complainant State: COLORADO


Original Statement: Worms came out of a hot dog when cooking on outside grill.

Case Closing Reason: Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information COmes forward. Plant will be informed of complaint by letter.




Yes Foreign Object No No No 1/2 inch long by 1/8 inch wide white worms


6/2312009 2:S4:47PM

(b) (6)






Case Status Lot:

00017S M

CCMS II Case RepOlt For Case # 2008-6994

US Nathan's 4/5/2008 12:00:00AM Nathan's Hot Dogs - Extra Long Bun Lenght Skinless

Chicago, IL (50) Ready to Eat 3/29/2008 12:00:00AM 1 pound I 8 count Closed

50 Processing

6/23/2009 2:54:47PM

Specialty Foods Group, Inc.

Page 2 of5

Case Tasks Brand: Nathan's

$;'l:i0,2tS£\<;l

'S .;:{\ "i;; /;

Product Name: Nathan's Hot Dogs - Extra Long Bun Lenght Skinless

Triage

Action For Task: Crealed On: 41312008 11:36:05AM Created By:

4/3/08 4/3/08 Complete


Action For Task: Created On: 41312008 11 :36:05AM Created By:

Task Completion Report: 'Case has been reviewed.'

Close Case


4/9/08 4/8/08 Complete


Action For Task: Crealed On: 41912008 11 :05:07 AM Crealed By:

Standard

Standard

Task Completion Report: 'Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes fOlward. Plant will be informed of complaint by

Search CCMS andlor PBIS 4/4/08 4/4/08 Complete Standard


6/23/2009 2:54;47PM

Page 3 of5

(b) (6)

(b) (6)

(b) (6)

(b) (6)




Task Completion Report: 'I searched GCMS by establishment number and found no similar complaints reported within the last year.

Review of PSIS data within the last 6 months revealed no noncompliances that suggest a ·direct relationship between this complaint and practices in the identified plant.'

Case Notes Created By: Created On: Wednesday, April 2, 2008 Modified By: Modified On: Wednesday, April 2, 2008 Title: Product held by consumer

[412120083:47:04 PM] Has worm and product in home freezer.


6/23(2009 2:54:47PM

(b) (6)

(b) (6)

(b) (6)

(b) (6)

,;)t"!' c:,nm 'nf '1;, <% >C" ;:tir~"_'



Reported Date: Thursday, March 13, 2008



Original Statement: SUBJECT OF INQUIRY: Foreign Object


Case Status: Closed




MANUF. NAME: Distr. By: Say A Lot Food Stores



MANUF. ADDR1: NO DATA . MANUF. ADDR2: NO DATA MANUF. CITY: Earth City MANUF. STATE: MO MANUF. ZIP: 63045 TYPE OF INJURYIILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA REMARKS:Found in one of the hot dogs: a piece of rope, black in color, with a black knot at the top middle; has 4 strands--about the length of the hot dog. They are chicken and pork hot dogs. addressed at the store where bought, however, it was not received seriously (Sav A Lot). I can send pictures if you'd like.

No pictures received. Case deemed isolated and will be closed.


6/2312009 2:58:00PM

Page 1 of5









Case Status Lot:


US Fairgrounds

Jumbo Hot Dogs Other Chicago, IL (50)

311012008 12:00:00AM 16 oz Closed


No No

Page 2 of5

6/23/2009 2:58:00PM

Case Tasks Brand: Fairgrounds Product Name: Jumbo Hot Dogs

Close Case


b~V~<':i0:r:i

S-;:]:"\-'h::c:

4/2108 4/2/08 Complete



Standard

Task Completion Report: 'No pictures have been received. Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.'

Search CCMS andlor PBIS




4/2/08 3/31/08 Complete Standard

Task Completion Report: 'Case analyzed. No pictures have been received from the complainant as of yet.'


612312009 2:58:00PM

Page 3 of5

(b) (6)

(b) (6)

(b) (6)

(b) (6)

Case Notes Created By: HOTLINE System Created On: Monday, March 17, 2008 Modified By: HOTLINE System Modified On: Monday, March 17, 2008 Title: Case 2008~6910 OPH8

Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint

and practices in the identified plant.

Created By: HOTLINE System Created On: Thursday, March 27, 2008 Modified By: HOTLINE System

Modified On: Thursday, March 27, 2008 Title: Case 2008-6910 OPHS

Spoke to complainant. He stated that he obs8Ned the FO prior to opening the package. The FO is described as black, string-like and spanning the length of the hot dOcg. He is unsure if it is wire or plastic, the package remains unopened. No consumption, no injuries. Complainant is sending pictures. Pictures wi!! be posted to the file cabinet once received.

Created By: HOTLINE System

Created On: Tuesday, March 25, 2008 Modified By: HOTLINE System Modified On: Tuesday, March 25, 2008 Title: Case 2008-6910 OPHS

Attempted to contact complainant for clarification. Line was busy.

Created By: HOTLINE System Created On: Thursday, March 13, 2008

Modified By: HOTLINE System Modified On: Thursday, March 13, 2008

Title: Case 2008-6910 OPHS


CCMS 11 Case RepOlt For Case # 2008-6910 Page 4 of5

6/23/2009 2;58;00PM

(b) (6)

(b) (6)

(b) (6)

(b) (6)



Reported Date: Friday, February 22, 2008

Entered By: COMPLIANCE System



Case Status: Closed

Entered By Agency: Compliance

Complainant State: OHIO


Original Statement: While eating a Chicken Corn Dog, complaintant described taking a bite and immediately started to choke on a piece of plastic wrapping surrounding the Corn Dog. Induced vomitling occured when her friend applied the Heimlich maneuver.







6/23/2009 3:04:12PM

Page 1 of4






Case Status Lot:

US Foster Farms 2122/2008 2: 19:21 PM Corn Dog Plumb & Juicy (Dipped In Honey) Chicken Other

16 oz. Closed

Case Tasks Brand: Foster Farms Product Name: Corn Dog Plumb & Juicy (Dipped In Honey) Chicken

CCMS II Case Report For Case # 2008"6828

6/23/2009 3:04:12PM

Page2of4

Case Notes Created By: COMPLIANCE System Created On: Wednesday, March 5, 2008 Modified By: COMPLIANCE System Modified On: Wednesday, March 5, 200S Title: Case 200S~6S2S OPHS

l (i"~'"

::;:Qj,:~;

lrr;;9i' :::j,n\

Attempted to contact complainant, no answer, no voicemaiL

Created By; COMPLIANCE System Created On: Tuesday, March 11, 200S Modified By: COMPLIANCE System Modified On: Tuesday, March 11, 200S Title: Case 200S-6S2S OPHS

Attempted to contact complainant to clarify complaint description, without success. No voicemaiL

Created By: COMPLIANCE System Created On: Monday, March 17, 2008 Modified By: COMPLIANCE System Modified On: Monday, March 17, 200S Title: Case 2008-6S28 OPHS

'",' ''''",

Attemps to contact complainant have been unsuccessful. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

Created By: COMPLIANCE System Created On: Friday, February 22, 200S Modified By: COMPLIANCE System Modified On: Friday, February 22, 200S Title: Case 200S-682S OPHS

I searched CCMS by establishment number and found case 6117-2007 re: clear plastic between hotdog and breading reported within

the last year.

CCMS II Cas<: R<:port For Case # 2008-6828

6/23/2009 3:04:12PM

Page 3 of4

(b) (6)

(b) (6)

(b) (6)

(b) (6)


Case Type: Illness, Foreign Object

Reported Date: Monday, November 26,2007


Case Status: Closed


Complainant State: OHIO



Original Statement:



SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: Sara Lee MANUF. AODR1: NO DATA MANUF. ADDR2: NO DATA MANUF. CITY: NO DATA MANUF. STATE: NO DATA MANUF. ZIP: NO DATA TYPE OF INJURYIILLNESS: NO DATA HOSPITALIZATION: Y ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: Cleveland Clinic ER HOSPITAL CITY: Cleavland TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA REMARKS:Caller bought a hot dog at Sam's Club, as she was eating she discovered there was plastic all inside the hot dog, some of which she ingested. Ended up in the ER and treated for a fungal throat infection. She informed the General Manager at Sam's: and a they kept the hot dog leftovers.

She talked to a representative from Sara Lee, first name ( has a phone number but could not locate at time complaint filed, will look for it. If CeMS investigator needs, call as she will keep it handy once she finds the number)

CCMS II Case Report For Case # 2007~6525

6/2312009 3:05:49PM

Page 1 of4

(b) (6)

(b) (6) (b) (6)

(b) (6)



Illness Yes


Products US Country of Origin





Case Statu,~ Lot/

Sarah Lee

HOt Dog Other

11113/2007 12:00:00AM

Closed

Case Tasks Brand: Sarah Lee Product Name: HOt Dog



No No

No No

Page2of4

6/23/2009 3:05:49PM

Case Notes

Created By: HOTLINE System Created On: Monday, November 26, 2007 Modified By: HOTLINE System Modified On: Monday, November 26, 2007


I searched GeMS by brand and found no similar complaints reported within the last year. No establishment number provided,


Created On: Tuesday, December 11, 2007 Modified By: HOTLINE System Modified On: Tuesday, December 11,2007 Title: Case 2007-6525 QPHS

Establishment number could not be identified. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. letter explaining disposition of case win be sent to complainant.

Created By: HOTLINE System Created On: Tuesday, December 4, 2007 Modified By: HOTLINE System Modified On: Tuesday, December 4, 2007 Title: Case 2007~6525 OPHS

I spoke to the complainant. She described the object as soft, clear, with a black line-a description consistent with casing. Hotdog

reportedly was purchased from the store restaurant and did not come packaged.

Created By: HOTLINE System Created On: Tuesday, December 4, 2007 Modified By: HOTLINE System Modified On: Tuesday, December 4,2007 Title: Case 2007~6525 OPHS

Attempted to contact POP to inquire about est. number, without success. No answer.


6/23/2009 3:05:49PM

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Reported Date: Monday, September 10,2007

Entered By: OTHER System



Case Status: Closed

Entered By Agency: Other

Complainant State: WISCONSIN


Original Statement: Complainant stated that they found clear plastic with black stripes aproximately 1 inch long covering the hotdog (between the hotdog and the breading of the corndog). The FO was found when the complainant bit into the corndog for lunch on 9110107. No injury or ilness was reported. The complainant strated that the package was intact and that no unusual odor or appearance was noticed when the package was opened. Complainant has the FO and the original packaging material.


Case Closin'g Remarks:





6/23/2009 3:07:35PM

PagelofS






Case Status Lot:

07322 M

US Foster Farms 9/10/2007 3:27:02PM Comdogs Honey Crunch 16 Dogs/Box Other Jackson, MS (90)

9/2/2007 12:00:00AM 42.72 ounce Closed

90 Packaging

Case Tasks Brand: Foster Farms Product Name: Corndogs Honey Crunch 16 Dogs/Box


612312009 3:07:35PM

Foster Poultry Farms Ves

Page 2 of5


October 10, 2007


To: Foster Poultry Farms POBox 70 South Ind Park Demopolis, AL 36732-0000





FSIS has determined that no official action is necessary at this time. However, we will appreciate. your review of the complaint and any voluntary actions on your part to address it, You do not need to reply to this communication.

Sincerely,

DVM

Acting Program Manager Consumer Complaint Monitoring System Office of Public Health Science

Enclosure

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(b) (6)

Case Number: 6117-2007 Date Reported: 09110/2007

Establishment Number As Reported By Consumer: Agency Standard Format: Foster Poultry Farms Demopolis, AL

Product Brand: Foster Fanus DogslBox Package Size: 42.72 ounce 1602

Purchase Point: GordysIGA Chipawafalls, WI .

P7322 07322 M07322 P

Product Name: Corndogs Honey Crunch 16

Codes: P7322-76 Best If Used By June 2008

Date: 09/02/2007

Primary Complaint: FOREIGN OBJECT Complainant Comment: Complainant stated that they found clear plastic with black stripes aproximately 1 inch long covering the hotdog (between the hotdog and the breading of the corndog). The FO was found when the complainant bit into the corndog for lunch on 9110107. No injury or ilness was reported. The complainant strated that the package was intact and that no unusual odor or appearance was noticed when the package was opened. Complainant has the FO and the original packaging material.

Medical Visit: No

Sampling Instructions: None



October 10, 2007

PoBox 2092 Eau Claire, WI 54702

Dear




Thank you for submitting a complaint regarding Foster Farms Honey Crunch Comdogs to the U.S. Department of Agriculture's Food Safety and Inspection Service (PSIS). This complaint was assigned a case number 6117-2007 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.

After receiving your complaint, FSIS reviewed the inspection records of the establishment that produces the product and notified the manufacturer that we received a complaint regarding its food product. To protect your privacy, your identity was not shared with the manufacturer. FSISdid not find any conditions at the establishment that warrant further Agency action; however, the manufacturer may conduct additional review. We also shared the complaint with our inspection employees to ensure that they are aware of any potential issues with the establishment in question.

The infonnation you provided and the results of our review will be saved in the CCMS. If we receive a similar complaint, we will reevaluate the case. If you have any remaining product available, you do not need to save it.

Your iufonnation can be used along with any future reports to identify contamination of food products and to make our food supply safer.

Sincerely,


Enclosure

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Reported Date: Wednesday, September 05, 2007


Case Status: Closed





Original Statement:



SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: Oscar Mayer MANUF. ADDR1: 1-800-222,2323 MANUF. ADDR2: NO DATA MANUF. CITY: NO DATA MANUF. STATE: NO DATA MANUF. ZIP: NO DATA TYPE OF INJURYIILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA REMARKS:Caller wants to report finding a bone inside an Oscar Mayer hotdog after biting into it. It is triangular in shape, about 4mm in size. Will hold on to the product until she hears from us. Not sure whether or not I have the correct EST number, caller had difficulty reading the label, part of it was torn. read a long series of numbers: 040126882002001 J24724 est 53/11 22:46


6123/2009 3:l6:13PM

Page 1 of4



Yes Foreign Object


Product Brand Oscar Mayer

Hot Dogs Other

No


Species Est. District Name Processing Type


Case Status Lot:

9/3/2007 12:00:00AM 160z Closed

Case Tasks Brand: Oscar Mayer Product Name: Hot Dogs



No No

Page2of4

6/23/2009 3:16:i3PM

Case Notes Created By: HOTLINE System Created On: Tuesday, September 11, 2007 Modified By: HOTLINE System Modified On', Tuesday, September 11,2007

Title: Case 2007·6103 OPHS

Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional

infonnation comes fOIWard. Letter explaining disposition of case will be sent to complainant.

Created By: HOTLINE System Created On: Wednesday, September 5, 2007 Modrried By: HOTLINE System

Modified On: Wednesday, September 5, 2007 Title: Case 2007-6103 QPHS

Complaint has been reviewed. Identified establishment number returns no matches in GeMS or PSIS.

Created By: HOTLINE System Created On: Tuesday, September 11, 2007 Modified By: HOTLINE System Modified On: Tuesday, September 11, 2007

Title: Case 2007-6103 QPHS

I searched CCMS by brand and found no similar complaints reported within the last year.


Created On: Tuesday, September 11, 2007 Modified By: HOTLINE System Modified On: Tuesday, September 11,2007


I spoke with the complainant and she reiterated information initially reported. She unable to identify an establishment number from the package. No injury was associated with incident.

CCMS II Case Report For Case # 2007·6103 Page 3 of4

6/23/2009 3:16:13PM

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11/07/2007 C:\Documents and Complainant Letter - uploaded by: 53.23 Settings\Al1 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCM82TMP _dcca59bb _b9aC 45ca_9151_Bdeb5667

16e3.data

CCMS IT Case Report For Case # 2007-6103 Page4of4

6/23/2009 3:16:13PM

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October 03, 2007

1215 South Park Blvd Freeport, IL 61032

Dear :

Food Safety and· Inspection Service



Thank you for submitting a complaint regarding Oscar Mayer Hotdogs to the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case number 6103·2007 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS·regulated foods.

After receiving your complaint, searched our records for similar complaints and wedetennined that no additional complaints have been reported. The information you provided and the results of our review will be saved in the CCMS. If we receive a similar complaint, we will reevaluate the case. If you have any remaining product available, you do not need to save it.

Your infonnation will be used to help identify future tampering or adulteration of food products and make our food supply safer.

Sincerely,

DVM Acting Program Manager Consumer Complaint Monitoring System Office of Public Health Science

Enclosure

FS.IS .i$thepubtic· health reg·~latorY·ag~ni;yfe~"o~~'bi~ i~rens\lriJ)gJhilt m~~t,.· poilltry, imdprocessed egg prOd~ctsaresafe,wholesome,anclaCC\lriltely"

.·I.ab~l~d.·fSISenforces thElFedilral.lIIf~ath]s~,e:~iori~ct,.tt;J",F'oult\'Y·~rC)d~cj$ •.... Insp<lc1:ionAc1:;·.andthEl.Eilg .•. Pr<)dlJctslnsP<'lct111r*.~t:t;WI}Icl} .rElqul.~e federal".:

. . '. im;pei;~iQ!i andreQlJlati.onbf!JIeat,PQi:dtry,andp.rQ.ce.ss.~d~gilprQduct~ "". ,', ..•.••.•.•...•..•.•.•....•.. y. ·.P~~.~~~~~f()rc1r~;trlbutIQ?~~E;!Dm~t~~filr~~~.·~~ •. ~lt~~~~og~, ................... ' .. .

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Original Statement: SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: NO DATA MANUF. ADDR1: NO DATA MANUF. ADDR2: NO DATA MANUF. CITY: Smithfiled MANUF. STATE: VA MANUF. ZIP: NO DATA TYPE OF INJURY/ILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA


Case Status: Closed


Complainant State: ALABAMA


REMARKS:Calier found a "green stick" inside a hot dog. Looks like a wood sliver. Smithfield brand. doesnt remember when she bought them (about 3 weeks ago), doesn't remember when she ate it or what stofe she bought them from. Smithfield brand.




6/23/2009 3;22:21PM

Page 1 of5









Case Status Lot:

US Smithfield

Jumbo Hot Dogs Other Beltsville, MD (75)

160z Closed

Case Tasks Brand: Smithfield Product Name: Jumbo Hot Dogs

CCMS II Case RepOit For Case # 2007-6093

Hospitalized Life Threatening

No

612312009 3:22:21PM

No

Gwaltney of Smithfield, Ltd.


Page 2 of5

Case Notes Created By: HOTLINE System Created On: Tuesday, September 11,2007 Modified By: HOTLINE System Modified On: Tuesday, September 11,2007 Title: Case 2007-6093 QPHS

Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional information comes fOlWard. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

Created By: HOTLINE System Created On: Thursday, August 30,2007 Modified By: HOTLINE System Modified On: Thursday, August 30,2007 Title: Case 2007-6093 QPHS

I searched CeMS by establishment number and found no similar complaints reported within the last year.

Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the identified plant.

Created By: HOTLINE System Created On: Friday, August 31, 2007 Modified By: HOTLINE System Modified On: Friday, August 31,2007 Title: Case 2007-6093 OPHS

FYI. Alabama phone number (mother number) will be here for a few more weeks then wiJl be at the permanent home number.

Permanent home number .WiJl keep the package and foreign object until she hears from us. The company is asking for the product.

Created By: HOTLINE System Created On: Tuesday, September 11, 2007 Modified By: HOTLINE System Modified On: Tuesday, September 11,2007 Title: Case 2007-6093 OPHS

I spoke to the complainant. She stated that while boiling the hotdogs, she found a piece of wood floating in the water. Then while eating one of the hotdogs, she came across another piece of wood, described as being about as long as the width of a cross section. No injury was reportedly associated with the incident.


6/23/2009 3:22;21PM

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October 01, 2007

Dear

Food Safety and Inspection SeNice

Office 01 Public Health Science


Thank you for submitting a. complaint regarding Smithfield Jwnbo Hotdogs to the U.S. Department of Agriculture's Food Safety and Inspection Service (PSIS). This complaint was assigned a case nwnber 6093-2007 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.

After receiving your complaint, FSIS reviewed the inspection records of the establishment that produces the product and notified the manufacturer that we received a complaint regarding its food product. To protect your privacy, your identity was not shared with the manufacturer. FSIS did not find any conditions at the establishment that warrant further Agency action; however, the manufacturer may conduct additional review. We also shared the complaint with our inspection employees to ensure that they are aware of any potential issues with the establishment in question.



Sincerely,

DVM


Enclosure

(b) (6)

(b) (6)

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(b) (6)


October 01, 2007

Food Safety and inspection Service

To: Gwaltney Of Smithfield Ltd 2175 Elmhurst Lane Portsmouth, VA 23702-0000


Office of Public Health Sdence


Enclosed is a copy of a consumer complaint received by the U.S. Department of Agriculture'S Food Safety and Inspection Service (FSIS). According to the consumer report, the complaint involves a product produced by your establishment. Because of confidentiality, the consumer information is not included in the report. FSIS has entered the information into the Consumer Complaint Monitoring System - an electronic database designed to document and track all consumer complaints received by the agency.

FSIS has determined that no official action is necessary at this time. However, we will appreciate your review of the complaint and any voluntary actions on your part to address it. You do not need to reply to this communication.

Si

/ .


Enclosure

(b) (6)

(b) (6)





Case Status: Closed


Complainant State: SOUTH CAROLINA



Original Statement:



SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: Gwaltney Foods MANUF. ADDR1: www.gwaltneyfoods.com MANUF. ADDR2: NO DATA MANUF. CITY: Smithfield MANUF. STATE: VA MANUF. ZIP: 23431-0489 TYPE OF INJURYIILLNESS: possible stomach ache HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: other OTHER DESC.: stomach ache ONSET TIMES: other:??? REMARKS:We're quite worried about having eaten hot dogs with plastic strips: clear plastic with black stripes: about 1.5-2 inches in length, and some smaller pieces. My little one, 7 years old, has had stomach aches. It's been a couple of days and we're concerned.


612312009 3:26:04PM

Page 1 00



Illness No







Case Status Lot:

US Gwaltney Great Dogs

Hot Dogs Other

8/20/2007 12:00:00AM 16 oz Closed

Case Tasks Brand: Gwaltney Great Dogs Product Name: Hot Dogs



No No

No No

Page 2 of3

6/2312009 3:26:04PM

Case Notes Created By: HOTLINE System Created On: Thursday, August 30,2007 Modified By: HOTLINE System Modified On: Thursday, August 30, 2007 Title: Case 2007-6090 OPHS

This is a duplicate of case#6089-2007 and will be closed.

ceMS II Case Report For Case # 2007-6090 Pag!;:30f3

6/23/2009 3:26:04PM

(b) (6)


Case Type:

Reported Date: Thursday, February 01, 2007



Original Statement: SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: Foster Farms MANUF. ADDR1: 800-255-7227 MANUF. ADDR2: P.o. Box 306 MANUF. CITY: Livingston MANUF. STATE: CA MANUF. ZIP: 95334 TYPE OF INJURY/ILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA


Case Status: Active


Complainant Slate: TEXAS

Complainant District: Dallas, TX (40)

REMARKS:Found a INSECT (7) inside the breaded part of a corn dog: size about .5 inch; black in color; off-shaped




6/2312009 4:37:29PM

Page 1 of4






Case Status Lot:

Chicken Franks--corn Dogs Other Jackson, MS (90)

1/25/2006 12:00:00AM 160z/6-pk Closed

90

Case Tasks Brand: Foster Farms Product Name: Chicken Franks--corn Dogs


Packaging Foster Poultry Farms

Page 2 of4

6/23/2009 4:37:29PM

Case Notes Created By: HOTLINE System Created On: Monday, February 5, 2007 Modified By: HOTl1NE System Modified On: Monday, February 5, 2007 Title: Case 2007~5401 QPHS

S:\.>"'-,' ht': }i-C;-

Searched by establishment number and found two complaints reported to CCMS within the last year concerning alleged rodent droppings/excrement, but none concerning insects. Review of PBIS data within the last 6 months revealed no noncompHances that suggest a direct relationship between this complaint and practices in the identified plant.

Created By: HOTLINE System Created On: Wednesday, February 14, 2007 Modified By: HOTLINE System Modified On: Wednesday, February 14, 2007 Title: Case 2007~5401 QPHS

CCMS history indicates that rodent droppings, wonns, and other extraneous materials are commonly reported for this type of product, and usually shown to be burnt batter. Based on this history and the absence of pest~related NRs in PSIS, this case will be closed. Letter explaining disposition of case will be sent to complainant. Plant wiIJ be informed of complaint by letter.

Created By: HOTLINE System Created On: Wednesday, February 14, 2007 Modified By: HOTLINE System Modified On: Wednesday, February 14, 2007 Title: Case 2007~5401 QPHS

I spoke to the complainant. She described the object as being undefineable black material and was not sure if it was an insect or something else. I explained to her that based on past history, the material most likely was burnt batter.

Created By: HOTLINE System Created On: Thursday, February 8, 2007 Modified By: HOTLINE System Modified On: Thursday, February 8, 2007 Title: Case 2007-5401 QPHS

Attempted to contact complainant to clar'lfy complaint description, without success. Left voicemaiL


6123/2009 4:37:29PM

Page 3 of4

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'~' '" " , ,,' '_. ,,,, -


03/29/2007 C:\Documents and complainant letter 76.78 Settings\AlI Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _2d576993

-be58_ 43e4_ab2d_af244c40 79ge,data

CCMS II Case Report For Case # 2007"5401 Page4of4

6/23/2009 4:37:29PM

(b) (6)

USDA ''''''r_

United States Department of Agricuiture

February 28, 2007

Dear




Thank you for submitting a complaint regarding Foster Farms Com Dogs to the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case number 5401-2007 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods. . .




Sincerely,


Enclosure

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,,i."";! i.,"--,;:l: (;-.ci' 'n

:"_,,;:yk,\',;;,~--;, ;:~



Reported Date: Tuesday, July 17, 2007



Original Statement: SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: NO DATA MANUF. ADDR1: NO DATA MANUF. ADDR2: NO DATA MANUF. CITY: NO DATA MANUF. STATE: NO DATA MANUF. ZIP: NO DATA TYPE OF INJURY/ILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA


Case Status: Closed




REMARKS:Caller's son choked on a plastic wrapper found inside a hot dog. He ate one and found another wrapper inside the hot dog. Has his hot dog and wrapper in freezer (gave son's to company) Called from work did not have all information on package. Couldn't remember purchase date (about 2 weeks before 6/20/2007.




6/23/2009 3:36:55PM

Page 1 of5





Product Brand Sebrett Product Date

Product Name Hot Dogs Species Other

Est. District Name Albany, NY (65) Processing Type

Purchase Date Package 51b


05281 M 65 Packaging PRG Packing Corp Ye,

Case Tasks Brand: Sebrett Product Name: Hot Dogs


6/23/2009 3:36:55PM

Case Notes Created By: HOTLINE System

Created On: Thursday, July 26, 2007 Modified By: HOTLINE System Modified On: Thursday, July 26, 2007 Title: Case 2007-5958 OPHS

Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint

and practices in the identified plant.

Created By: HOTLINE System Created On: Tuesday, July 24, 2007

Modified By: HOTLINE System Modified On: Tuesday, July 24,2007



Created By: HOTLINE System Created On: Monday, August 6, 2007 Modified By: HOTLINE System Modified On: Monday, August 6,2007


I:"eged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional

information comes fOlWard. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by

retter.


Created On: Tuesday, July 17, 2007 Modified By: HOTLINE System Modified On: Tuesday, July 17, 2007


I searched CCMS by establishment number and brand and found no similar complaints reported within the last year.


6/23/2009 3:36:55PM

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C .. </"."'.1'< ',r. Created By: HOTLINE System Created On: Thursday, July 26, 2007 Modified By: HOTLINE System Modified On: Thursday, July 26, 2007 Title: Case 2007-5958 OPHS

Spoke with complainant. He indicated that his sone was eating a hot dog when he started choking on a white piece of plastic made of the same material as the wrappers. No injury nor illness resulted. He also was eating a hot dog when he began choking as well on a foreign object of the same type. It was about 1-2 inches long. Complainant also indicated that the labeling had no expiration date. He spoke with a representative from the company and they tested the first plastic piece and it was determined that it was indeed a wrapper and not casing. Complainant has product on-hand.

Created By: HOTLINE System Created On: Monday, July 30, 2007 Modified By: HOTLINE System Modified On: Monday, July 30, 2007 Title: Case 2007-5958 ESTABLISHMENT

Incident appears isolated, but due to the public health hazard and associated injury, OPHS recommends the complaint be shared with the IIC for review. No report is necessary.

Uploaded Documents


01/03/2008 C:\Documents and Establishment Letter - uploaded by: 43.30 Settings\A11 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _62ecc2b3 _af44_ 4922_bbfe...:.5444eacfe

1ea.data

01/03/2008 C:\Oocuments and Establishment Letter_report - uploaded by: 33.94 Settings\Alf Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _b135e466 _7289_ 4066_ac5e_883e2cdc

5cc9.data

01/03/2008 C:\Documents and Complainant Letter - uploaded by: 65.18 Settings\A1J Users\Application Dal:a\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _37df829b _d8cd_ 4ae1_8039_d6a46b4e

ed68.data


6/23/2009 3;36:55PM

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August 06, 2007

To: Prg Packing


1560 Boone Ave Bronx, NY 10460-0000



Washington. D.C. 20250


The complaint will be shared with the FSIS Inspector-In-Charge (IIC) at your establishment. The lIC will examine the complaint and determine whether further investigation at the plant is required.

You do not need to reply to this communication. However, we will appreciate your review ofthe complaint and any voluntary actions on your part to address it.

Surveillance Epidemiologist Consumer Complaint Monitoring System Human Health Sciences Division Office of Public Health Science

Enclosure

(b) (6) (b) (6)

Case Number: 5958-2007 Date Reported: 07117/2007

Establishment Number As Reported By Consumer: 5281 Agency Standard Format: 05281 M05281 P Prg Packing Bronx, NY

Product Brand: Sabrett Product Name: Hot Dogs Package Size: 5lb Codes:

Purchase Point: Price Club Commack, NY

Date:

Primary Complaint: FOREIGN OBJECT

Complainant Comment: Caller's son choked on a plastic wrapper found inside a hot dog. Complainant ate one and found another wrapper inside the hot dog. Has his hot dog and wrapper in freezer (gave son's to company). Couldn't remember purchase date (about 2 weeks before 6/20/2007.

Medical Visit: Not Applicable




August 06, 2007



Washington, D. C. 20250

Thank you for submitting a complaint involving Sabrett Hot Dogs to the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case number 5958-2007 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.

After receiving your complaint, FSIS reviewed the inspection records of the establishment that produces the product and notified the manufacturer that we received a complaint regarding its food prodUct. To protect your privacy, your identity was not shared with the manufacturer. FSIS did not find any conditions at the establishment that warrant further Agency action; however, the manufacturer may conduct additional review. We also shared the complaint with our inspection employees to ensure that they are aware of any potential issues with the establishment in question.


Your information can be used along with any future reports to identifY contamination offood products and to make our food supply safer.

D.V.M. rveiIlance Epidemiologist

Consumer Complaint Monitoring System Human Health Sciences Division Office of Public Health Science

Enclosure

····.fiiiiilsttiepiibiJc·ti~aliti •• ·~eg~l~t6rYl\g~~~y~e.lp6n$.i~1.';.for·4insilti~~JH~i.m~;it;,·' 'pocilby, allclp~Q¢e;.!S4i~E!ggprodlll:t!Sare.ilafe,""l\Qle!Some,and~l:l:l;il'lltely •• . . labeled ... FSIl).en'Qr~e!S·tl1eFederaIMeatJn.sp~ctioI'!Al:t,the·P.()i1I~iy,ProdUi:t~ ....

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Reported Date: Wednesday, July 11,2007


Case Status: Closed


Complainant State: MICHIGAN


Incident Date: 7/1112007

Original Statement:



SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: NO DATA MANUF. ADDR1: NO DATA MANUF. ADDR2: NO DATA MANUF. CITY: NO DATA MANUF. STATE: NO DATA MANUF. ZIP: NO DATA TYPE OF INJURY/ILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA REMARKS:Calier found a "Iockwasher" (part of a machine) inside a hot dog. She is really concern because somebody or even a kid can get hurt. Caller does not have the package with her Oust the foreign object). Name of the product is "Ball Park Hot dogs" from Sam's Club. (-30 hot dogs/pakage)

She bought the product about 2-3 weeks ago. She used a couple on July 4th and found the foreign object last friday (07106/07).


6/23/2009 3;40:09PM

Page 1 of4



Yes Foreign Object






Case Status Lot:

US Ball Park

Hot Dogs Other

-30/pkge Closed

Case Tasks Brand: Ball Park Product Name: Hot Dogs


No


No No

Pagelof4

6/23/2009 3:40:09PM

Case Notes Created By: HOTLINE System Created On: Tuesday, July 24, 2007

Modified By: HOTLINE System Modified On: Tuesday, July 24, 2007 Title: Case 2007-5938 OPHS

Spoke with complainant, she found a smalilockwasher in one of the hot dogs in a 30 pk. 6 of the hot dogs were consumed and no foreign objects were found. Complainant has the rest of the product in her freezer. No injuries. She does not have the packaging, but did contact Ball Park.

Created By; HOTLINE System Created On: Wednesday, July 25, 2007 Modified By: HOTLINE System

Modified On: Wednesday, July 25, 2007 Title: Case 2007-5938 OPHS

Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional

information comes fOIWard. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

Created By: HOTLlNE System Created On: Thursday, July 12, 2007 Modified By: HOTLINE System Modified On: Thursday, July 12, 2007


I searched CCMS by product brand and name and found no similar complaints reported within the last year. No establishment number

provided.

Uploaded Documents


08/14/2007 C:\Documents and Complainant Letter - uploaded by: 56.07

Settings\A1I Users\Application Data\USDA\FSIS\CCMS2\Upl

oads\\CCMS2TMP _3a016605 _8124_ 4c7b_b715_8f777b4e

0030.data


6/23/2009 3:40:09PM

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July 25, 2007

United States Department of Ag ricultu re

:




Thank you for submitting a complaint regarding Ball Park Hot Dogs to the U.S. Department of Agriculture's Food Safety and Inspection Service (PSIS). Ibis complaint was assigned a case number 5938-2007 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.

After receiving your complaint, searched our records for similar complaints and we determined that no additional complaints have been reported. The information you provided and the results of our review will be saved in the CCMS. If we receive a similar complaint, we will reevaluate the case. If you have any remaining product available, you do not need to save it.

Your information will be used to help identify future tampering or adulteration of food products and make our food supply safer.

D.V.M. rveillance Epidemiologist

Consumer Complaint Monitoring System Human Health Sciences Division Office of Public Health Science

Enclosure

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Case Type:





Case Status: Closed


Complainant State: MISSISSIPPI


Original Statement: SUBJECT OF INQUIRY: Appearance of Product



MANUF. NAME: Bryan MANUF. ADDR1: NO DATA MANUF. ADDR2: NO DATA MANUF. CITY: West Point MANUF. STATE: MS MANUF. ZIP: 39773 TYPE OF INJURYIILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: NO DATA OTHER DESC.: NO DATA ONSET TIMES: NO DATA REMARKS:Caller says husband bit into corn dog and there is blue inside of the hot dog.


6/2312009 3:43:20PM

Page 1 of4






Case Status Lot:

00894 P

US Bryan

Beef Corn Dog Other Dalias, TX (40)

6/7/2007 12:00:00AM 120z Closed

40

Case Tasks Brand: Bryan Product Name: Beef Corn Dog

CCMS n Case Reprut For Case # 2007·5869

Packaging

6/23/2009 3:43:20PM

Bryan Foods, Inc. - A Subsidia

Page 2 of4

Case Notes Created By: HOTLINE System Created On: Thursday, June 21, 2007 Modified By: HOTLINE System Modified On: Thursday, June 21, 2007 Title: Case 2007-5869 OPHS

I spoke with the complainant's husband. He stated that when he bit into corndog, he observed what appeared to be a small blue foreign object of unknown origin in the inside of the product. No illness or injury resulted from incident.

Created By: HOTLINE System Created On: Tuesday, June 19, 2007 Modified By: HOTLINE System Modified On: Tuesday, June 19, 2007 Title: Case 2007-5869 OPHS

I searched GeMS by establishment number and brand - found no similar complaints reported within the last year. Review of PBIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the identified plant.

Created By: HOTLINE System Created On: Thursday, June 28, 2007 Modified By: HOTLINE System Modified On: Thursday, June 28, 2007 Title: Case 2007-5869 OPHS

Alleged incident appears isolated. Case wiJ) be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

CCMS II Case Report For Cas(l # 2007-5869 Pag(l30f4

6/2312009 3:43:20PM

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Reported Date: Friday, April 06, 2007



Case Status: Closed



Original Statement:




COMPLAINT PURCHASED A CORNDOG FROM WEINERSCHNITZEL. THE COMPLAINT'S SON WAS EATING THE CORN DOG AND ALMOST CHOKED ON A 2" BY 3" OF PLASTIC THAT WAS IMBEDDED IN THE HOT DOG PORTION OF THE CORN DOG. THE COMPLAINTANT INDICATED THAT THERE WERE BLACK STRIPES ON THE PIECE OF PLASTIC. (THE DESCRIPTION GIVEN IS SIMILAR TO THAT OF CASING USED FOR THE COMMERCIAL PRODUCTION OF HOT DOGS.) THE CONSUMER BOUGHT THE PRODUCT ON MARCH 19, 2007, AND WENT TO VISIT THEIR DOCTOR ON MARCH 21,2007. THE CONSUMER WAS EXPERIENCING DIRRHEA AND CRAMPING THE FOLLOWING EVENING AFTER EATING A PORTION OFTHE CORN DOG. HE WENT VISIT A FAMILY PRACTIONER TWO DAYS LATER.

.





6/23/2009 3:45:29PM

Page 1 of5


Product Brand GALARDI CORN DOG CHICKEN 2.670Z Product Date



Purchase Date

WEINERSCHNITZEL CORN DOG Poultry Alameda, CA (05)

Package 1 CORN DOG BOUGHT BY CONSUMER; REST. RECEIVES 120CT Case Status Closed

Lot:

061378 P 05

Case, Tasks Brand: GALARDI CORN DOG CHICKEN 2,670Z Product Name: WEINERSCHNITZEL CORNDOG

CCMS II Case R<:port For Case # 2007-5643

Packaging Foster Farms - Deli Plant

6/23/2009 3:45:29PM

Page2of5

Case Notes Created By: COMPLIANCE System Created On: Wednesday, April 18, 2007 Modified By: COMPLIANCE System Modified On: Wednesday, April 18, 2007 Title: Case 2007~5643 ESTABLISHMENT

Because of the recurrent plastic complaints, OPHS asks for an lie report on plastic control at the establishment.

Created By: COMPLIANCE System Created On: Friday, April 13, 2007 Modified By: COMPLIANCE System Modified On: Friday, April 13, 2007 Title; Case 2007-5643 OPHS

Search of ceMS by 8stab number identified two other foreign object complaints concerning plastic that are similar to this complaint. The establishment is 61378 P. The last complaint 5309-2007 resulted in an lie review. Given that thisis the third such complaint OPHS requests that this complaint be forwarded to the IIC for an investigation into the processing practices at the plant that may lead to plastic being found within the corn dogs.

Created By: COMPLIANCE System Created On: Thursday, May 17, 2007 Modified By: COMPLIANCE System Modified On: Thursday, May 17, 2007 Title: Case 2007-5643 EIAO ESTABLISHMENT

Establishment submitted a report in response to CCMS cases 5643-2007 and 5609-2007. According to the report, the in-house investigation revealed that the problem was derived from the stainless steel (S/S) thrust collars on the frank stuffing machine. The establishment has replaces the SIS thrust collar with a plastiC thrust collar.

Report also indicated that, no product from the "pack date" in question was available on inventory for sampling. However, similar

p,uuue,. ,w"" u"'.'.''',~.e" U.'.)W' •••• ".u,. , 'u.' .~."'~":'~~.''',.'''uu :'e' ',:"-",e,uu~:,,~.'.'," ,,,uu.':U"".',"," ,,,. products and evaluate the presence of casing fragment in product). Establishment reported that, result of the sampling did not reveal presences of casing/casing fragment in product sampled.

Establishment proposed to monitor the stuffing equipment for the next two weeks including, daily collection of 23 -30 franks per day for evaluation.

Created By: COMPLIANCE System Created On: Friday, April 13, 2007 Modified By: COMPLIANCE System Modified On: Friday, April 13, 2007 Title: Case 2007-5643 OPHS

Contatced the complainant. She states that this incident occurred in MArch 2007. Her son bit into a com dog that contained a large piece of plastic within the dog. There was no injury associated with the complaint although he was taken to the doctor for treatment of food pOisoning. According to the Health Hazard Evaluation Board on bones and foreign objects, particles greater than 0.8 inches in size may pose a safety risk. Given the shape of the object there·is a concern for a possible choking hazard.


6/23/2009 3:45:29PM

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Created By: COMPLIANCE System Created On: Friday, April 6, 2007 Modified By: COMPLIANCE System Modified On: Friday, April 6, 2007 Title: Case 2007-5643 COMPLAINANT

Complaintant was referred to USDA Office from LA. Couty Health Department. L.A. Couty Health Department conducted an inspection of the Weinerschnitzel Restaurant on March 20, 2007. They day after the complaint was received at their office. Once referred to the USDA office in Diamond Bar on March 21, 2006, EIAO attempted contacting the conplaintant 4 times and left messages with no success. returned messages on April 4, 2007. AUhis point, E;IAO, was given the complaint to invesitgate.

On March 30, 2007, , L.A. County Health Inspector, faxed her report to EIAO regarding this complaint. Enclosed in the report were findings of issues with holding temperatures for hot product.

On March 21, 2007, took her son, , who has consumer part of the corn dog to visit their Family Practioner, at had been

experiencing diarrhea and cramping for two days. diagnosed with gastroenteritis and prescribed Amoxicillin, an antibiotic, and Lonox, an antiperistaltic and anticholinergic. During my phone conversation with she indicated that her son did not go to work that week due to his illness. She indicated that her son did not have any blood tests or fecal analysis conducted by the doctor.

EIAO spoke with the owner of the Weinerschnitzel restaurant to determine the origin of the corndog receieved by the Weinerschnitzel. Health Inspector, also provided a invoice with information regarding the origin of the hotdogs, obtained during her initial inspection. After speaking with General Manager of Prepared Foods at Foster Farms in Livingston, CA. He confirmed that Foster.Farms, Est. 06137B-P in Livingston, CA, in the only Foster Farms establishment that produces Galardi Brand corndogs for the Weinerschnitzel Corporation.

Created By: COMPLIANCE System Created On: Monday, April 9, 2007 Modified By: COMPLIANCE System Modified On: Monday, April 9, 2007 Title: Case 2007-5643 OPHS

rmPlaiO' ,eviewed.

I Created By: COMPLIANCE System Created On: Tuesday, May 22, 2007 Modified By: COMPLIANCE System Modified On: Tuesday, May 22, 2007 Title: Case 2007-5643 OPHS

Corrective actions will be taken in response to this issue. Case will be archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant.

Created By: COMPLIANCE System Created On: WedneSday, April 18, 2007 Modified By: COMPLIANCE System Modified On: Wednesday, April 18, 2007 Title: Case 2007-5643 ESTABLISHMENT

I forwarded and shared the information to FSIS inspection team for review and further investigations into processing practices at the plant.


6/23/2009 3:45:29PM

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Reported Date: Tuesday, March 27, 2007




Case Status: Closed




Original Statement: ate a hot dog and found the plastic in her mouth.




Is Primary Complaint Type Medical Visit Hospitalized Ufe Threatening Complaint Description



6/23/2009 3:46:31PM

Page 1 of5

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Case Status Lot:

061378 P

US Foster Farms 3/27/2007 9:44:34AM Turkey Hot Dogs Other Alameda, CA (05)

1/26/2007 12:00:00AM plastic, 16 oz. Closed

05

Case Tasks Brand: Foster Farms Product Name: Turkey Hot Dogs


Packaging Foster Farms ~ Deli Plant Yes

Page2of5

6/23/2009 3:46;3IPM

Case

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Notes Created By: COMPLIANCE System Created On: Thursday, March 29, 2007 Modified By: COMPLIANCE System Modified On: Thursday, March 29, 2007 Title: Case 2007-5609 OPHS

I:earched GGMS by e,t oumber aod fouod Doe receot complaiot (ca,e 5161-2006) for material cooai,teot with caai09. Review of PBIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the

fdentified plant.

Created By: COMPLIANCE System Created On: Monday, April 2, 2007 Modified By: COMPLIANCE System Modified On: Monday, April 2, 2007 Title: Case 2007-5609 COMPLAINANT

Because of the recurrent plastic complaints and the potential for choking, OPHS asks that this case be verified. Case recommended to be investigated due to the potential for health hazard. Complainant district, please make arrangements with complainant to visual!y verity the establishment and any lot numbers from the index package. Obtain photographs and post findings in CCMS.

Created By: COMPLIANCE System Created On: Friday, April 6, 2007 Modified By: COMPLIANCE System Modified On: Friday, April 6, 2007 Title: Case 2007-5609 EJAO ESTABLISHMENT

EJAO shared information pertaining to CCMS case# 5609-2007 with the IIC.

Created By: COMPLIANCE System Created On: Tuesday, April 3, 2007 Modified By: COMPLIANCE System Modified On: Tuesday, April 3, 2007 Title: Case 2007-5609 CHICAGO DISTRICT OFFICE COMPLAINANT

An EIA Officer will be assigned to inveatigate at the complainant level. Findings will be posted.


6/2312009 3:46;31PM

Page 30[5

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" " "

Created By: COMPLIANCE System Created On: Friday, March 30, 2007 Modified By: COMPLIANCE System Modified On: Friday, March 30, 2007 Title: Case 2007~5609 QPHS

I spoke to the complainant. She described finding soft, clear plastic marked with a black line down the side inside of the hotdog. No injury associated with incident


Case will be archived and reevaluated should a similar complaint be reported. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

Created By: COMPliANCE System Created On: Thursday, April 5, 2007 Modified By: COMPLIANCE System Modified On: Thursday, April 5, 2007 Title: Case 2007-5609 ESTABLISHMENT

Complaint could not be verified because evidence has been discarded. OPHS asks that this case be shared with the IIC due to the recurrence of this complaint and the potential for health hazard. No report is requested at this time.

Created By: COMPLIANCE System Created On: Tuesday, April 3, 2007 Modified By: COMPLIANCE System Modified On: Tuesday, April 3, 2007 Title: Case 2007-5609 COMPLAINANT

This morning, EIAO received the instruction of investigating the case from FLS Dr. who provided detailed information about product and complainant. EIAO immediately contacted the complainant and let her know that if EIAO could meet her and verify the defected product Turkey Franks including taking photos for the foreign object.

,,uW.'.', ~ ~w'Y ,_,_. ': '," _,,' u" ,"" said to her that she could throwaway. She said that the product was purchase about two month ago at "Food 4 Less" on South Damen Ave. and it was not boughtfrom "Fair Play." She went on and stated that she was advised by her lawyer to make the complaint. To follow up the case, EIAO went to POP "Food 4 Less" store located on South Damen and interviewed the Meat Department Manager

acknowledged that he has never received any complaint about the product. EIAO randomly picked up a pack of product from the display shelf and purchased a pack of Turkey Franks (Foster Farms, Est. P-6137B, Net wr 16 oz, sale by April 23, 2007). Subsequently, EIAO opened the package breaking the hot dogs did not found any foreign subject.


6123/2009 3;46:31PM

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Reported Date: Tuesday, March 27, 2007




Case Status: Closed




Original Statement: ate a hot dog and found the plastic in her mouth.






ceMS IT Case Report For Case # 2007-5609

612312009 4:23:01PM

Page 1 of5

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Case Status Lot:

061378 P

US Foster Farms 3/27/2007 9:44:34AM Turkey Hot Dogs Other Alameda, CA (05)

1/26/2007 12:00:00AM plastic, 16 oz. Closed

Case Tasks Brand: Foster Farms Product Name: Turkey Hot Dogs

CCMS II Case Report For Case # 2007·5609 Page2of5

6/23/20094:23:01PM

Case Notes Created By: COMPLIANCE System Created On: Thursday, March 29, 2007 Modified By: COMPLIANCE System Modified On: Thursday, March 29, 2007 Title: Case 2007-5609 QPHS

Searched CeMS by est number and found one recent complaint (case 5161-2006) for material consistent with casing. Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the identified plant.

Created By: COMPLIANCE System Created On: Monday, April 2, 2007 Modified By: COMPLIANCE System Modified On: Monday, April 2, 2007 Title: Case 2007-5609 COMPLAINANT

Because of the recurrent plastiC complaints and the potential for choking, OPHS asks that this case be verified. Case recommended to be investigated due to the potential for health hazard. Complainant district, please make arrangements with complainant to visually verify the establishment and any lot numbers from the index package. Obtain photographs and post findings in CCMS.

Created By: COMPLIANCE System Created On: Friday, April 6, 2007 Modified 8y: COMPLIANCE System Modified On: Friday, April 6, 2007 Title: Case 2007-5609 EIAO ESTABLISHMENT

EIAO shared information pertaining to CCMS case# 5609-2007 with the IIC.

Created 8y: COMPLIANCE System Created On: Tuesday, April 3, 2007 Modified By: COMPLIANCE System Modified On: Tuesday, April 3, 2007 Title: Case 2007-5609 CHICAGO DISTRICT OFFICE COMPLAINANT

An EIA Officer will be assigned to inveatigate at the complainant level. Findings will be posted.


6/23/2009 4:23:01PM

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Created By: COMPLIANCE System Created On: Friday, March 30, 2007 Modified By: COMPLIANCE System Modified On: Friday, March 30, 2007 Title: Case 2007-5609 OPHS

I spoke to the complainant. She described finding soft, clear plastic marked with a black line down the side inside of the hotdog. No

lini"" associated with incident


Case will be archived and reevaluated should a similar complaint be reported. Letter explaining disposition of case will be sent to complainant. Piant will be informed of complaint by letter.

Created By: COMPLIANCE System Created On: Thursday, AprilS, 2007 Modified By: COMPLIANCE System Modified On: Thursday, April 5, 2007 Title: Case 2007-5609 ESTABLISHMENT

Complaint could not be verified because evidence has been discarded. OPHS asks that this case be shared with the I IC due to the recurrence of this complaint and the potential for health hazard. No report is requested at this time.

Created By: COMPLIANCE System Created On: Tuesday, April 3, 2007 Modified By: COMPLIANCE System Modified On: Tuesday, April 3, 2007 Title: Case 2007-5609 COMPLAINANT

This morning, EIAO received the instruction of investigating the case from FLS Dr. who provided detailed information about product and complainant. EIAO immediately contacted the complainant Ms. and let her know that if EIAO could meet her and verify the defected product Turkey Franks including taking photos for the foreign object.

, '"" '." -,. ~, said to her that she could throwaway. She said that the product was purchase about two month ago at "Food 4 Less" on South Damen Ave. and it was not boughtfrom "Fair Play." She went on and stated that she was advised by her lawyer to make the complaint. To follow up the case, EIAO went to POP "Food 4 Less" store located on South Damen and intelViewed the Meat Department Manager

acknowledged that he has never received any complaint about the product. EIAO randomly picked up a pack of product from the display shelf and purchased a pack of Turkey Franks (Foster Farms, Est. P-6137B, Net 'NT 16 oz, sale by April 23, 2007). Subsequently, EIAO opened the package breaking the hot dogs did not found any foreign subject.


612312009 4:23:0IPM

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Reported Date: Friday, March 23, 2007



Original Statement: SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: Foster Fanns MANUF. ADDR1: 1-800-255-7227 MANUF. ADDR2: Po Box 306 MANUF. CITY: Livingston MANUF. STATE: CA MANUF. ZIP: 95334 TYPE OF INJURY/ILLNESS: NO DATA HOSPITALIZATION: N ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: NO DATA HOSPITAL CITY: NO DATA TYPE OF SYMPTOMS: diarrhea OTHER DESC.: NO DATA ONSET TIMES: diarrhea:30-45 minutes


Case Status: Closed




REMARKS:Calier found what appears to be mouse droppings inside 2 corn dogs that have been opened so far. Has the 2 dogs with the droppings and the remainder of the unopened hot dogs in the freezer. '




6/2312009 3:47:25PM

Page 1 of4









Case Status Lot:

US Foster Farms

Corn Dogs Other Alameda, CA (05)

3/19/2007 12:00:00AM 42.720z Closed

Case Tasks Brand: Foster Farms Product Name: Corn Dogs



No No

Page2of4

6/23/2009 3:47:25PM

. .... .

Case Notes Created By: HOTLINE System Created On: Monday, March 26, 2007 Modified By: HOTLINE System Modified On: Monday, March 26, 2007 nUe: Case 2007-5601 OPHS

Searched GeMS by establishment number and found no similar complaints reported within the last year.

Review of PBIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the identified plant.

Created By: HOTLINE System Created On: Monday, April 2, 2007 Modified By: HOTLINE System Modified On: Monday, April 2, 2007 Title: Case 2007-5601 OPHS

GeMS history indicates that rodent droppings and worms are commonly reported for this type of product, and usually shown to be burnt batter. Based on this history and the absence of rodent-associated NRs in PBIS, this case will be closed. Letter explaining disposition of case will be sent to complainant. Plant wi!! be informed of complaint by letter.

Created By: HOTLINE System /

Created On: Thursday, March 29, 2007 Modified By: HOTLINE System Modified On: Thursday, March 29, 2007 Title: Case 2007-5601 OPHS

Attempted to contact complainant to clarify complaint description, without success. Left voicemaiL

Created By: HOTLINE System Created On: Monday, April 2, 2007 Modified By: HOTLINE System Modified On: Monday, April 2, 2007 Title: Case 2007-5601 OPHS

I spoke to the complainant. She described finding black material inside of the corn dog breading which resembled rodent droppings. She reported not observing an unusual odor. She noted that she experienced diarrhea after eating the corn dog and attributed it to the product. I explained that these types of complaints are not unusual and previous complaints have been investigated and found to be the result of bumt batter.


6/23/2009 3:47:25PM

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Uploaded Documents


06/18/2007 C:\Documents and Complainant LeUer ~ uploaded by: 79.35 Settings\AU Users\Application Data\USDA\FSIS\CCMS2\UpJ oads\\CCMS2TMP _09b36bbO

-1d7e_4554_b1cS_b87caae4 BeeD.data

06/18/2007 C:\Oocuments and Establishment Letter - uploaded by: 37.91 Settings\AU Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _56dadf13 J6aC 4181_859a_ee9f93a1f

89S.data

06/18/2007 C:\Oocuments and Establishment Letter_report - uploaded by: 36.29 Settings\A1i Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _076fb301

-639c_ 43fd_b10S_7460bSa1 aSa9.data

ceMS II Case Report For Case # 2007·5601 Page 4 of4

6/23/2009 3:47:25PM

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USD' A I United States

.

___ .. Mo,. Department of .~ _ Agri~~lture

April 16, 2007

Dear Ms.



Washington, D.C . 20250

Thank you for submitting a complaint regarding Foster Farms Com Dogs to the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case number 5601-2007 and entered into our Consnmer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.




Sincerely,


Enclosure

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April 16, 2007


To: Foster Poultry Farms-Deli Plan 843 Davis Street Livingston, CA 95334-0000



Washington, D,C, 20250

Enclosed is a copy of a consumer complaint received by the U,S, Department of Agriculture's Foog Safety and Inspection Service (FSIS) .. According to the consumer report, the complaint involves a product produced by your establishment, Because of confidentiality, the consumer information is not included in the report, FSIS has entered the information into the Consumer Complaint Monitoring System - an electronic database designed to document and track all consumer complaints received by the agency,

FSIS has determined that no official action is necessary at this time. However, we will appreciate your review of the complaint and any voluntary actions on your part to address .it, You do not need to reply to this communication.

Sincerely,

DVM Acting I'fogramManager Consumer Complaint Monitoring System Office of Public Health Science

Enclosure

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Establishment Number As Reported By Consumer: Ageucy Standard Format: Foster Poultry Farms-Deli Plan Livingston,CA

Product Braud: Foster Farms· Package Size: 42.72 (}z

Purchase Point: Ralph's Victorville, CA

P-6137B 06137B M06137B P

Product Name: Com Dogs Codes: 32 16:55

Date: 03119/2007

Primary C!lJl:!!lhl.ip.t; .. F.JJ.BJ:lIQ1::I .. 0l3.mc:r~ .............. ,.w.. ,. " _ •. S," ., .. " , .. " ..... ,. w... ... ... , •.

Complainant Comment: Caller found what appears to be mouse droppings inside 2 com dogs that have been opened so far. Has the 2 dogs with the droppings and the remainder of the unopened hot dogs in the :freezer.


. Sampling lristructions: None


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~; C'i"\;:t::t,':1Fc


Case Type:


Reported Date: Thursday, January 04, 2007


Case Status: Closed


Complainant State: SOUTH CAROLINA



Original Statement:



SUBJECT OF INQUIRY: Foreign Object MANUF. NAME: Foster Farms MANUF. ADDR1: 1-800-255-7227 MANUF. ADDR2: P.o. Box 306 MANUF. CITY: Livingston MANUF. STATE: CA MANUF. ZIP: 95334 TYPE OF INJURYIILLNESS: food poisoning HOSPITALIZATION: Y ATTENDING HEALTH PROF.: N DOCTOR: NO DATA HOSPITAL: Mary Black Hospital HOSPITAL CITY: Spartanburg TYPE OF SYMPTOMS: vomiting,nausea,diarrhea,other OTHER DESC.: weight los ONSET TIMES: vomiting:lasted 2 weeks ;nausea:12 hours;diarrhea:12 hours;other:ongoing REMARKS:Found a black piece of possibly excrement inside the corn dog: about .5-.75 inches long. My nephew got very ill for 2 weeks with vomiting and diarrhea.


6/23/2009 4:08;49PM

Page I of5






Case Status Lot:

Corn Dog Other Jackson, MS (90)

11/9/2006 12:00:00AM 16 pcslbox Closed

Case Tasks Brand: Foster Farms Product Name: Corn Dog

CCMS II Case Report For Case # 2007·5328 Page 2 ofS

6/2312009 4:08:49PM

Case Notes Created By: HOTLINE System Created On: Monday, January 8, 2007 Modified By: HOTLINE System Modified On: Monday, January 8, 2007 Title: Case 2007-5328 OPHS

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This complaint reports that a foreign object may have caused the reported illness. Search of CCMS complaints over the last year show several other foreign object complaints with similar "characteristics" including the possible "rodent dropping". In the past it has been determined that burnt batter can give the appearance of rodent droppings in this type of product. There was one illness complaint 1 year ago which was not confirmed and never investigated.

Created By: HOTLINE System Created On: Friday, January 5, 2007 Modified By: HOTLINE System Modified On: Friday, January 5, 2007 Title: Case 2007-5328 OPHS

Complaint reviewed. Will contact the complainant next week.

Created By: HOTLINE System Created On: Monday, January 8, 2007 Modified By: HOTLINE System Modified On: Monday, January 8, 2007 Title: Case 2007-5328

Contacted the complainant. She tates that the product was consumed on December 14, 2006 and the child (18 months old) became ill on 12/15/2006. At the time, the complainant had recently given birth to her own child. She and the nephew were ill with watery diarrhea. Hers resolved quickly while his lasted about 2 weeks. No testing was done he was only treated with pedialyte the first day. In addittion, this was the first time that this product was introduced to the child.

Created By: HOTLINE System Created On: Monday, January 8, 2007 Modified By: HOTLINE System Modified On: Monday, January 8, 2007 Title: Case 2007-5328 OPHS

Contacted the POP and they denied any other complaints.


6/2312009 4:08:49PM

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Created By: HOTLINE System Created On: Monday, January 8, 2007 Modified By: HOTLINE System Modified On: Monday, January 8, 2007 Title: Case 2007~5328 OPHS

Search of PBIS revealed no NRs related to rodents (there was a complaint concerning spiders). Illness is not laboratory confirmed. No laboratory evidence establishes a link between the consumption of product and the complainant's illness. Case will be archived and reevaluated should a like complaint be reported. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.

Uploaded Documents


05/14/2007 C:\Documents and Complainant letter - uploaded by: 67,48 Settings\Al1 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _c8d292c8 _a723_ 4c2a_ada5_69f20d7b

4f5c.data

05/14/2007 C:\Documents and Est letter page 1 - uploaded by: 39.86 Settings\A1I Users\Application Data\USDA\FS1S\CCMS2\Upl oads\\CCMS2TMP _cbbOc244 _edb1_ 4774_8784_79f537bf6

891.data

05/14/2007 C:\Documents and Est letter page 2 - uploaded by: 35.09 Settings\Al1 Users\Application Data\USDA\FSIS\CCMS2\Upl oads\\CCMS2TMP _ebb1be24 _339b_4a81_9beb_75275a67

88e7.data


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CCMS II Case Report For Case # 2007-5328 Page S ofS

6/23/2009 4:08:49PM


March 9,2007

Dear Ms. :



Washington, D.C. 20250.

Thank you for submitting a complaint regarding Foster Farms com dogs to the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) on January 3, 2007. This complaint was assigned a case number 5328-2007 and entered into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.

After receiving your complaint, FSIS reviewed the inspection records of the establishment that produces the prodnct and notified the manufacturer that we received a complaint regarding its food product. To protect your privacy, your identity was not shared with the manufacturer. FSIS did not find any conditions at the establishment that warrant further Agency action; however, the manufacturer may conduct additional review. We also shared the complaint with our inspection employees to ensure that they are aware of any potential issues with the establishment in question.

The information you provided and the results of our review will be saved in the CCMS. If we receive a similar complaint about Foster Farms products we will reevaluate the case. Your information can be used along with any future reports to identiJY contamination of food products and to make our food supply safer.

, MD Acting Program Manager Consumer Complaint Monitoring System Office of Public Health Science

Enclosure

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March 9, 2007

Food Safety and Inspe.ction Service

To: Foster Poultry Farms POBox 70 South Ind Park Demopolis, AL 36732-0000




Enclosed is a copy of a consumer complaint received by the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS). According to the consumer' report, the complaint involves a product produced by your establishment. Because of confidentiality, the consumer information is not included in the report. FSIS has entered the information into the Consumer Complaint Monitoring System - an electronic database designed to document and track all consumer complaints received by the agency.

FSIS has determined that no official action is necessary at this time. However, we will appreciate your review of the complaint and any vohmtary actions on your part to address it. You do not need to reply to this conununication.


Enclosure

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Case Number: 5328-2007 Date Reported: 01103/2007 ,--"' __ ~._ ~_ .. ' ""~"w"~''' •.• '''.,,

Establishment Number As Reported By Consumer: Agency Standard Format:

Product Brand: Product Name: Package Size:

Purchase Point:

Date:

Complainant Comment:

P-7322 07322 M07322 P Foster Poultry Farms Demopolis, AL

Foster Farms Corn Dog 16 pcslbox

Bilo Groceries Spartanburg, SC 11109/2006

SUBJECT OF INQUIRY: Foreign Object TYPE OF INJURYIILLNESS: food poisoning TYPE OF SYMPTOMS: vomiting, nausea, diarrhea, weight loss ONSET TIMES: vomiting: lasted 2 weeks; nausea:12 hours; diarrhea: 12 hours REMARKS: Found a black piece of possibly excrement inside the corn dog: about .5-.75 inches long. My nephew got very ill for 2 weeks with vomiting and diarrhea.




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Reported Date: Monday, April 21 ,2008

Entered By:



Case Status: Closed

Entered By Agency: OFO - Boulder, CO (15)

Complainant State: WASHINGTON


Original Statement: Complainant opened package of hotdogs and found a bug inside the package along with the hotdogs. Daughter became ill approximately 12 hours after consuming the product.

Case Closing Reason: Illness is not laboratory confirmed and complaint appears to be isolated. No laboratory or epidemiological evidence establishes a link between the consumption of identifi~d product and the reported illness, Case will be archived and reevaluated should a similar complaint be reported or additional information become available. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.




Yes Illness Yes No No

Foreign Object No No No Found winged insect that resembled a dragon fly inside the package of hotdogs. Insect head, eyes, and wings are visible. Insect is black in color over one inch lonq.


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Case Status Lot:


US Fairground 6/30/2008 12:00:00AM Hotdogs with chicken and pork Pork, Poultry Chicago, IL (50) Ready to Eat 41712008 12:00:00AM 12 ounce Closed 1944P-2564QT-1

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Case Tasks Brand: Fairground Product Name: Hotdogs with chicken and pork

Seek Clarifying Info


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5/2/08 5/1/08 Complete



Task Completion Report 'complete'

Note For Task: Created On: 5/2/2008 1:58:21PM Created By: Title: Correspondence with Save-A-Lot

Standard

[5/2/2008 1 :58:21 PM] I spoke with (store manager) and he stated that there were no other complaints regarding bugs or illnesses with the Fairground hotdogs.



4/29/08 4/23/08 Complete



Task Completion Report: 'complainant has been interviewed. See task notes.'


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Standard

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Note For Task: Created On: 4/29/2008 5:27:41PM Created By: Title: complainant interviewed

[4/29/2008 5:27:41 PM] Spoke to complainant 4/24/08. She stated that there were 6 sausages in the package and she fed hed daughter one of them before noticing what appeared to be a dragonfly inside the packaging. The appearance and smell of the actual product was normal. The daughter also became ill with nausea, vomiting, and diarrhea for 3 days. There was a doctor's visit, but no stoll samples were taken. Amoxicillin was prescribed.

Search CCMS and/or PSIS




Task Completion Report: 'GGMS and PSIS search complete. see task notes'

Note For Task: Created On: 4/23/2008 3:19:31PM Created By: Title: case analysis

Complete Standard

[4/23/20083:19:31 PM] I searched CCMS by establishment number and found no similar complaints reported within the last year.

Review. of PSIS data within the last 6 months revealed no noncompliances that may suggest a direct between this and in the identified I

CCMS II Case RepOit Fol' Case # 2008-7076

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