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SCCG GB 05.06.13 Pt 1It 5.1 Att 03 Page 1 of 2 Report to the Sutton Clinical Commissioning Group Governing Body Date of Meeting: Wednesday, 5th June 2013 Agenda No: 5.1 ATTACHMENT: 03 Title of Document: Sutton CCG Prospectus (also attached: Letter from Chief Operating Officer of NHS England) Purpose of Report: For Approval Report Author: Susan Roostan and CSU Communications Lead Director: Jonathan Bates Executive Summary: As part of the planning round in 13/14 each CCG is required to develop and publish a prospectus. The intention of the prospectus is to be a short, informative document that sets out and explains what the CCG is, the priorities for the coming year and the ambitions of Sutton CCG. Sutton CCG’s approach was very much taken from the CCG ‘ plan on a page’ and the information gathered from stakeholders at the well-attended event held in March 2013. The document has been produced in a leaflet format so can be reproduced easily, although there will be costs associated with printing. The style and content of a CCG prospectus has been left to individual CCG’s, however NHS England are keen to ensure that some principles have been adopted such as: • reflecting the local health and wellbeing strategy and as such ensuring your prospectus has been agreed with your Health and Wellbeing Board; • setting out what the key health priorities are for your population; • describing the standards that local people can expect from the services you have commissioned on their behalf; • a high level description of how the budget for these services will be spent; • demonstrating how you and your key partners will address health inequalities; and High quality care for all, now and for future generations • Clarity on how your population’s views have been, and will continue to be, heard. A copy of the guidance for the contents of the prospectus has been attached for your information. Key sections for particular note (paragraph/page), areas of concern etc: All document Recommendation(s): The Clinical Commissioning Group Governing Body is requested to: 1. Note the content of the prospectus and approve the document 2. Discuss the circulation of the document and advise CCG officers

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Page 1: Report to the Sutton Clinical Commissioning Group ... · SCCG GB 05.06.13 Pt 1It 5.1 Att 03 Page 1 of 2. Report to the Sutton Clinical Commissioning Group Governing Body . Date of

SCCG GB 05.06.13 Pt 1It 5.1 Att 03

Page 1 of 2

Report to the Sutton Clinical Commissioning Group Governing Body

Date of Meeting: Wednesday, 5th June 2013 Agenda No: 5.1 ATTACHMENT: 03 Title of Document: Sutton CCG Prospectus (also attached: Letter from Chief Operating Officer of NHS England)

Purpose of Report: For Approval

Report Author: Susan Roostan and CSU Communications

Lead Director: Jonathan Bates

Executive Summary: As part of the planning round in 13/14 each CCG is required to develop and publish a prospectus. The intention of the prospectus is to be a short, informative document that sets out and explains what the CCG is, the priorities for the coming year and the ambitions of Sutton CCG. Sutton CCG’s approach was very much taken from the CCG ‘ plan on a page’ and the information gathered from stakeholders at the well-attended event held in March 2013. The document has been produced in a leaflet format so can be reproduced easily, although there will be costs associated with printing. The style and content of a CCG prospectus has been left to individual CCG’s, however NHS England are keen to ensure that some principles have been adopted such as: • reflecting the local health and wellbeing strategy and as such ensuring your prospectus has been agreed with your Health and Wellbeing Board; • setting out what the key health priorities are for your population; • describing the standards that local people can expect from the services you have commissioned on their behalf; • a high level description of how the budget for these services will be spent; • demonstrating how you and your key partners will address health inequalities; and High quality care for all, now and for future generations • Clarity on how your population’s views have been, and will continue to be, heard. A copy of the guidance for the contents of the prospectus has been attached for your information.

Key sections for particular note (paragraph/page), areas of concern etc: All document Recommendation(s): The Clinical Commissioning Group Governing Body is requested to: 1. Note the content of the prospectus and approve the document 2. Discuss the circulation of the document and advise CCG officers

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SCCG GB 05.06.13 Pt 1It 5.1 Att 03

Page 2 of 2

Committees which have previously discussed/agreed the report: Executive Committee – 29th May 2013 Health and Well Being Board – scheduled for the June 2013. Financial Implications: dependent on the governing body decision on where and how to distribute there is likely to be a printing and distribution cost associated with the prospectus. Approximately £10K. Other Implications: (including patient and public involvement/Legal/Governance/ Risk/ Diversity/ Staffing)

Communication Plan: (including any implications under the Freedom of Information Act or NHS Constitution) The prospectus will be circulated as per the agreement of the governing body

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High quality care for all, now and for future generations

Publications Gateway Ref No 00048

29 April 2013

4N30 Quarry House

LEEDS LS2 7UE

Email address: [email protected]

Telephone Number: 0113 825 2116 To: CCG clinical leaders

Cc: CCG Chief Officers

NHS England Regional Directors NHS England Area Directors

Dear Colleague

CCG prospectus

I am most grateful for all the time and effort that you and your colleagues have put into this year’s planning round. Now that it is coming to a close and contracts are in place, you will be considering how you will publish your prospectus for your local population.

I thought it would be helpful to clarify the arrangements for issuing this. The intention of the prospectus is to be a very short guide which explains to your local community what the CCG is, and the ambitions you have for your local population’s health services.

Each CCG’s prospectus should be locally determined to reflect the needs of the people you serve. NHS England will not be providing any central requirements around content or the means of communication since we consider that it is essential it reflects what you, in discussion with key stakeholders, believe will meet your population’s needs and wishes.

There are a few principles which we consider are important and assume that you will take into account since they will clearly be of interest to your patients and the wider public such as:

• reflecting the local health and wellbeing strategy and as such ensuring

your prospectus has been agreed with your Health and Wellbeing Board; • setting out what the key health priorities are for your population; • describing the standards that local people can expect from the services

you have commissioned on their behalf; • a high level description of how the budget for these services will be spent; • demonstrating how you and your key partners will address health

inequalities; and

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High quality care for all, now and for future generations

• clarity on how your population’s views have been, and will continue to be, heard.

We also expect that the form and distribution of the prospectus will mean it is as accessible as possible to all your population. Of course, if you would appreciate advice or support, our Area Teams are available to provide it.

I hope you find this helpful.

Yours sincerely

Dame Barbara Hakin Chief Operating Officer/Deputy Chief Executive

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1

Working together to build the best affordable

healthcare for Sutton.

Prospectus 2013/14

www.suttonccg.nhs.uk

2

Sutton Clinical Commissioning Group (CCG):

who we are and what we do

Sutton CCG was formed in December 2011 by 28 GP practices

in the London Borough of Sutton. The CCG follows the borough

boundaries and from 1 April 2013 we have been responsible for

planning and funding NHS services for the 180,000 people living

in Sutton.

The role of the CCG is to hold the local NHS budget and make

sure that it is spent on the right services to meet the health

needs of Sutton residents. The services the CCG buys include

hospital, community and mental health services — a more

detailed breakdown of the budget can be found on page 4 of this

leaflet.

The CCG is not responsible for planning and funding other

primary care services such as dentists, pharmacies and

opticians. The CCG is monitored by NHS England —

www.england.nhs.uk

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3

As a CCG we work to the national objectives for the NHS set out

in the NHS Outcomes Framework. The objectives are grouped

into five domains covering:

Preventing people from dying prematurely

Enhancing quality of life for people with long term conditions

Helping people to recover from episodes of ill health or injury

Ensuring that people have a positive experience of care

Treating and caring for people in a safe environment and

protecting them from harm

We also work to the areas for improvement in the NHS Mandate

and recognise the expectations of the NHS laid out in the NHS

Constitution.

Locally we are working with our partners in Public Health and

the London Borough of Sutton to respond to a Joint Strategic

Needs Assessment (JSNA), which analysed the health needs of

our local population. We are using the JSNA to inform and

guide our planning and funding of health and well-being

services in the borough. The JSNA can be found at

www.suttonjsna.org.uk

The NHS today: what are we trying to achieve?

Sutton Clinical Commissioning Group (CCG):

who we are and what we do

3

4

How we are investing in local NHS services

The graph above shows what services we will be buying in

2013/14.

We will also be working hard to get services running more

efficiently and there are a number of projects that are captured

within our QIPP (Quality, Innovation, Productivity, Prevention)

Plan.

We believe that these projects will help us to improve the quality

of the services that we fund, whilst also getting more for our

money.

QIPP projects also help us to save money that we can then re-

invest in other services. Our QIPP target for 2013/14 is to save

£7.1million.

64%11%

8%

3% 12%

2%

Hospital care Mental health services

Community services Continuing care

Primary care including prescribing Other

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5

We have been working with our partners in Sutton including

Sutton Council, Healthwatch and Sutton Centre for the Voluntary

Sector— to develop a Joint Health and Wellbeing Strategy.

This strategy aims to improve the health and wellbeing of people

in Sutton by working with communities and residents and reducing

health inequalities between communities. The strategy can be

found on the London Borough of Sutton website at

www.sutton.gov.uk

In order for us to achieve all of our national and local aims, we

have developed six key priority areas that are explained in more

detail in this leaflet.

To be successful we need to work closely with our partners and

stakeholders and make the most of the organisations that support

us, for example the South London Commissioning Support Unit,

NHS England and the NHS Trust Development Authority.

At the end of March 2013 we held an event to talk to local

stakeholders about what is covered in each of our six priority

areas and to find out what they thought would make our work

successful. The feedback from this event is incorporated into this

leaflet.

A health and wellbeing strategy for Sutton

How will we deliver our priorities?

5

6

Hospital care is a vital part of the services that we plan and fund for Sutton. It is important that people have access to the right services and that the quality of those services is high. We will:

Continue to be part of the Better Services Better Value (BSBV)

review. We believe that Sutton’s NHS services need a safe and

sustainable future and that we need to be part of this review to get

the best outcome for the borough. We are supporting the

programme going forward to public consultation in asking for

opinion and views about reducing A & E and maternity sites and

concentrating resources on 3/5 sites which could mean changes to

St Helier hospital.

Continue to build on the establishment of the Urgent Care Centre

(UCC) at St Helier Hospital to improve the local urgent care system

Work with local hospitals to improve their infection rates,

particularly around hospital acquired infections, MRSA and C.

difficile

Actively develop our quality and safety work to make sure we are able to listen to what patients say about services as well as reviewing performance and safety figures.

Our stakeholders told us that to be successful we need to:

listen to patients and take action based on feedback

improve discharge planning

develop services in a more patient–focused way

improve communication between service providers

Our priorities: reviewing local hospital care

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Hospital care is a vital part of the services that we plan and fund for Sutton. It is important that people have access to the right services and that the quality of those services is high. We will:

Continue to be part of the Better Services Better Value (BSBV)

review. We believe that Sutton’s NHS services need a safe and

sustainable future and that we need to be part of this review to get

the best outcome for the borough. We are supporting the

programme going forward to public consultation in asking for

opinion and views about reducing A & E and maternity sites and

concentrating resources on 3/5 sites which could mean changes to

St Helier hospital.

Continue to build on the establishment of the Urgent Care Centre

(UCC) at St Helier Hospital to improve the local urgent care system

Work with local hospitals to improve their infection rates,

particularly around hospital acquired infections, MRSA and C.

difficile

Some services have always been provided in hospitals. In the

NHS, we need to get the most out of our money and provide

services in ways that are easier for people to use. We will:

reduce the number of people being referred to hospital by

developing intermediate services that can be provided in the

community by a range of nurses, doctors and other health

professionals

Support GPs to improve the quality of their services

Improve the support we provide to nursing homes to help some

of the most vulnerable people in our community

Work to ensure the benefits of 111 are fully realised.

Our priorities: improving care provided out of hospital

Our stakeholders told us that to be successful we need to:

help patients to understand services like 111 through good

communication

take a patient-centred approach to redesigning services

make more information about NHS services available

do more to prevent people from becoming unwell in the first

place.

7

8

Our stakeholders told us that to be successful we need to:

Develop a Matron role to work in Community settings

Develop more integrated working across the system, including

a way for all providers to share records

Agree outcomes for a patient across health and social care

Reduce medicine waste

Involve carers and families more

Our priorities: helping patients manage long term conditions

We want to help our patients with long term conditions, such as

diabetes or heart disease, to manage their conditions so that they do

not get into a crisis situation. We will:

Help GPs to identify patients who have multiple conditions that put

them at higher risk - if we know who the patients are, we can

offer medical help and general support to keep them well

Promote the NHS Health Check to help patients assess their own

risk of developing certain conditions and provide personalised help

and advice

Improve medicine management for people by encouraging

pharmacists to offer patients a review of their medicines

Continue to offer an End of Life Care programme, which enables

people to choose where they wish to die.

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We recognise the need to continue to develop mental health

services across all age ranges, and focus on prevention and early

diagnosis. We will:

Make sure that patients can access ‘talking therapies’ so that

help can be offered at an early stage

Improve the diagnosis and treatment of dementia in primary care

by training GPs and encouraging them to offer assessments to

high risk patients

Connect mental health services for children and young people to

ensure a smooth transition from children’s to adult services

Commission a wider range of providers in response to feedback

from a recent consultation on inpatient mental health services

Development of a joint post to commission services for both

Sutton Council and Sutton CCG.

Our priorities: focusing on mental health

Our stakeholders told us that to be successful we need to:

Listen more to the views of mental health service users

Keep people in the community as much as possible

Educate NHS staff and carers about dementia

Aim to treat mental and physical health together so that a pa-

tient’s total health needs are treated.

9

10

Our stakeholders told us that to be successful we need to:

Integrate mental and physical health

Better communicate the Jubilee HC services to patients

Include intermediate services as well as outpatient services

and diagnostics

Employ dedicated staff to get the new services into the Jubilee

HC

Evaluate the quality of the services in the Jubilee HC

Our priorities: developing the Jubilee Health Centre (HC)

The development of the Jubilee Health Centre is a real success for

Sutton and our vision is for it to become a vibrant, productive centre of

excellence that provides high quality services from within the local

community. We will:

Draw together a broad spectrum of services from health - mental

and physical—and social care to deliver a range of comprehensive

services in an integrated manner

Use the Jubilee HC to start to transform how outpatient and

diagnostics are offered to patients as part of out of hospital

services

Use invaluable feedback from users of the JHC to help us shape

services.

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The development of the Jubilee Health Centre is a real success for

Sutton and our vision is for it to become a vibrant, productive centre of

excellence that provides high quality services from within the local

community. We will:

Draw together a broad spectrum of services from health - mental

and physical—and social care to deliver a range of comprehensive

services in an integrated manner

Use the Jubilee HC to start to transform how outpatient and

diagnostics are offered to patients as part of out of hospital

services

Use invaluable feedback from users of the JHC to help us shape

services.

We need to work closely with our partners and stakeholders so that

we can be successful as an organisation. We will:

Align community services with the three CCG localities:

Carshalton, Wallington, and Sutton and Cheam

Share financial risk with the other CCGs in south west London

through joint commissioning arrangements for services such as

111

Generate closer work with Sutton Council through our work to

deliver the Joint Health and Wellbeing Strategy

Develop our Patient Reference Group so that it can contribute

and add real value to how we plan and fund local NHS services

Focus on developing our safeguarding leads so that we can

really benefit adults and children and keep them safe.

Our priorities: working more closely with our partners

Our stakeholders told us that to be successful we need to:

Focus on engaging with carers and service users

Make more people aware of who the CCG is and explain its

role

Promote the Patient Participation Groups within GP practices

and make sure that they are linked into the CCG’s Patient Ref-

erence Group

11

12

There are several ways you can get involved in the work of Sutton

CCG. All Sutton GP practices are committed to running a Patient

Participation Group (PPG). To find out more, talk to your GP Practice.

Several representatives from each PPG also attend the CCG’s

Patient Reference Group. This group gets involved in the work of the

CCG rather than work at Practice level.

Healthwatch is the new consumer champion for Health and Social

Care and replaced Local Involvement Networks (LINKs) from 1 April

2013.If you would like to find out more about Healthwatch or become

involved please contact them on 020 8644 2867 or email

[email protected]

You can contact us at: Sutton CCG, Priory Crescent, Sutton SM3

8LR

Tel: 020 3668 1200 Email: [email protected]

How you can get involved in the work of Sutton CCG